Head Of Client Services Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time – 22.5 hours per week
(Working Hours will be scheduled between 9.30am and 8.00pm)
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Friday 24th May at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £32,000 per annum
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Salary: £33,926 per annum (5 days)
Contract: Full or Part time available 4 or 5 days
Location: Hybrid. The post holder will be contractually based at Hospice House,Kings cross London. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement -using Hospice UK’s supporting statement document – see below
Closing date for applications: Wednesday 22 May, 5pm
Interview dates: Wednesday 29 May and Thursday 30 May 2024. Interviews can take place in person in London or remotely via Zoom
The Role:
Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life.
Since our launch in 2019, we've seen impressive growth, and now we need a talented account manager to help keep our clients happy and thriving. From NHS trusts and hospices to corporates, like Aviva and Deutsche Bank, you'll work with a diverse range of clients, so flexibility and tailored approaches are key.
We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn.
Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
Working together, we aim to support employers who need our workplace services, ultimately raising funds for hospices throughout the UK.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
Hospice UK:
Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK.
Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by Wednesday 22 May, 5pm
- Your CV. Ideally in Word format.
- A completed supporting statement form (link to new form)
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
Additional notes:
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
This is a remote role based from home with travel across England and Scotland required, including overnight stays. Please note that this advert may close early should sufficient applications be received, so early application is advised.
At WithYou we are looking for a Head of Internal Communications to join our organisation. This is a full time, fixed term maternity cover position until August 2025. If you are looking to join a forward thinking, values-driven charity and have the passion and expertise to progress our internal communications offering, we'd love to hear from you.
Reporting into the Executive Director of Marketing and Communications, this role will join our Marketing and Communications directorate, an innovative team of people who are committed to raising the profile of WithYou, our clients and our colleagues. In this role you will lead WithYou’s internal communications and engagement strategy so our people understand and can contribute to our strategy and direction.
You will work to improve communications, engagement and channel delivery across WithYou, leading the journey to a new interactive platform, using a new internal content strategy to inform it. In addition, you will forge strong relationships to coach, influence and provide clear direction and leadership on all internal communications activity, helping to develop and embed a new organisational strategy and other initiatives, with staff insight at the core.
This is a remote role based from home with travel across England and Scotland required, including overnight stays. This is a full time, fixed term maternity cover position until August 2025. The salary for this role is £56,000 - £68,675 per annum.
Join us in our mission to be there for adults and young people experiencing challenges with drugs, alcohol and their mental health. Together, we can enable people to overcome drug, alcohol and mental health challenges and reclaim wellbeing - if you think this could be the career for you, take the first step and apply now to join our amazing team.
REQUIRED SKILLS
We are looking for demonstrable experience in a similar role, with knowledge of the approaches, tools and techniques that support clear implementation of internal communications and engagement. It is essential that you have experience of adapting central messaging for specific audiences, a proven ability to deliver an annual programme of staff events, along with managing effective and accessible channels that encourage an inclusive and supportive culture. This is a busy team, with multiple priorities ongoing and huge plans for the future, so it's important that you are highly organised and able to manage your time effectively.
We want to foster a positive and empowering culture and are looking for someone who can manage and develop a team, and build meaningful relationships with diverse teams and people at the highest levels, exciting them about what internal communications can help them to achieve. A full job description is available on request.
We’re looking for:
- A relevant degree or equivalent experience.
- Strong internal communications and engagement experience.
- Senior internal stakeholder management experience.
- Team management experience.
- Strong copywriting skills and content design experience.
- Digital platform development and rollout experience.
- Strong channel and event management experience.
- Understanding of research and evaluation.
- Strong presentation skills.
- Strategic thinking ability and operational judgement.
- Ability to listen, engage, influence and build relationships.
- Exceptional communications skills and the ability to engage people across a large diverse organisation.
- Ability to work flexible and unsocial hours as required.
- Commitment to the organisation's Guiding Principles and Behaviours.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are WithYou.
BENEFITS
- Competitive salary
- 30 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
Desirable
- Mental health registration (nurse/doctor/therapist etc)
- Mental health qualification
- Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
- Experience of working with databases such as Views, IAPTUS, Rio and Python
- Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Finance Business Partnering
Salary: £58,000 - £65,000
Permanent, flexible working
Hybrid working, 1/2 days a week in office
Office based in Central London
My client is a nation leading, medical, charitable organisation that provide support to individuals and their families suffering from this disorder, while also funding vital research. The Finance department is a valued part of the organisation and you will become part of a diverse and dedicated team, working in an environment where you can collaborate, be respected and thrive. You will be responsible for effective strategic financial management and planning, providing services of the highest standard and ensuring long-term financial viability. Working with the Head of Finance and the business partnering team to develop stakeholder engagement processes.
Key areas of responsibilities;
- Develop an in-depth understanding of the charity, its activities and how the finance business partnering team can support the achievement of our strategic objectives
- Alongside the Head of Finance, manage the budget and forecasts process for the charity
- Provide strategic business partnering directly to the research department and other teams
- To support the Head of Finance in the development of the financial plan in line with the Group’s operational plan and targets.
- Build financial capability and confidence across the charity helping to identify risks and opportunities
Who are we looking for?
- A formally qualified Accountant with relevant experience of financial accounting gained in a large, complex organisation (this could be commercial, Not-for-Profit or practice)
- Good communication and interpersonal skills both written and oral, able to communicate effectively with finance professionals, senior management and trustees, and non-accountants to achieve cooperation and results
- Ability to manipulate data, analyse information, identify anomalies and extract pertinent information. Excellent attention to detail
My client offers hybrid working with established training and team practices to ensure full support and engagement at all times.
If you are looking to develop your career in charity finance or change sectors, then this is the position for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about supporting people to uphold their rights?
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
We want to appoint a Professional Advocate who shares our ethos and values and is committed to supporting Lambeth residents achieve their legal rights.
dasl have provided an advocacy service for Lambeth Council for 12 years and since 2020 we have played a key role in the Lambeth Advocacy Hub, a single point of access for all statutory independent advocacy services for Lambeth residents aged 16 and over. We manage referrals and enquiries and provide independent Care Act advocacy and a range of non-statutory advocacy.
We provide a high quality service - we hold the Advocacy Quality Performance Mark. You will hold, or be working towards, a qualification such as the Certificate/Diploma in Independent Advocacy (Level 3), or be able to show the necessary skills and relevant experience in a formal or informal advocacy role.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.
We work flexibly between home and office. Our office in Brixton is accessible.
This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.
The client requests no contact from agencies or media sales.
Aside from the 50+ young people we see every day at our day centre, New Horizon’s Outreach service also works with young people on the streets and in the community. The team works pan London to deliver a unique, youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe whilst encouraging them to access the day centre to benefit from the wide range of services we offer. The Outreach Worker will work as part of Rough Sleeping Team to deliver at least two street outreach shifts per week and transitional casework to young people facing rough sleeping. You will need to be willing to work early mornings and late evenings, to travel across London to identify young people who need our support, and to work flexibly to respond to evolving needs. The ideal candidate will bring energy, creativity and a keen eye for detail. This is an exciting time to join the team as we look to refine our offer and pilot new solutions to rough sleeping.
For more information and Person Specifications, please see our Job Pack attached.
Salary: AP 26 - AP 30, £31,200 - £34,736
Application Closing Date: 10am, 31/05/2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Events Officer
Working Hours: 30 to 37 Hours per week
Salary: FTE up to £30,000 per annum, (pro rata)
Contract: FTC Maternity Cover up to 12 months
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!
How will you make a difference?
Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.
What can we offer you?
- A supportive and inclusive work environment
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday purchase scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home to be agreed with line manager
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments. Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships.
What will you be doing?
Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
- Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
- Assist the Head of Fundraising & Communications in the development and delivery of hyh’s Events and Communications Plans
- Update donor CRM databases and website
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
View this video for more information from Rebecca about the role.https://youtu.be/6Y9W-j2ZTqY
hyh strives to be an equal opportunities employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
We would like a personal statement covering the following questions, please attach this with your CV to the application:
Why does this role interest you and what attracts you to HYH?
What is your experience of organizing events or fundraising activities?
Please attach a copy of your equal Opportunities Monitoring form as part of your application. These are not seen by the recruiting manager and are only used for monitoring purposes. thank you.
Closing Date 10th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.
About the Role:
As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 19th May at midnight
Interview Date: Interviews to be held on an ongoing basis at SHP Head office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Salary from £ 44,093 to £ 50,000 per annum, depending on experience and qualifications
40 hours per week Monday to Friday
Fixed Term - 1 Year Maternity Cover
Balham (SW12)
Are you a Home Manager or Deputy Manager looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as our new Home Manager for our children’s home in South West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders, and as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team; Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions.
The successful candidate will have
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Salary from £44,093 to £50,000 per annum, depending on experience and qualifications
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Discount shopping scheme, to save money at hundreds of retailers across the UK.
- Discretionary Funding Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification, please see attachment.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
The client requests no contact from agencies or media sales.
Are you an experienced Surveyor looking for a career working for a leading charity?
We have exciting opportunities for people to join our Assets and Compliance team as Regional Surveyors in Bristol and London.
Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
In the role of Regional Surveyor, you will play a role in helping us continue to deliver on our ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:
- Responsibilty for inspections of responsive and complex repairs, damp and mould.
- Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
- Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.
In this role you will travel to various site locations within our West London Region or our Southwest Regional (Bristol/Oxford/Milton Keynes) on a regular basis. Your office base will be either in LB Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to our Head Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.
We support a flexible approach to work with opportunities for agile working for the rest; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.
- You may hold an HNC/HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
- You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
- You may have some experience working in the social housing sector, which is beneficial but not essential.
- A full UK or equivalent driving licence and access to a vehicle is essential for this role.
Above all we are looking for solution focussed people who are enthusiastic about using their skills to improve our buildings, giving our clients safe and comfortable places to live.
How to apply
To view the full job description please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.Click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024
We will be reviewing applications on a rolling basis and may close this advert early.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Who we are:
The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.
We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.
We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.
What we can offer you:
- Pension scheme
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan)
- Access to a 24-hour employee assistance programme
- Access to the Headspace App
We are passionate about supporting autistic people into work, and particularly welcome applications from autistic people. We help autistic people from all backgrounds and strive to represent the same diversity in our staff and volunteers. We particularly encourage applications from people from all minority groups, who are currently under-represented in our workforce. Together, we can create a society that works for autistic people.
We are pleased to be able to offer an experienced autism professional the opportunity to join our Autism Accreditation team as an Accreditation consultant. We require a person with experience working in the field of autism. The applicant will need to be located within the Yorkshire or North East of England due to the nature of the work the caseload they will be managing and the travel required throughout this region.
This role offers a wide and varied work load supporting across social care, education, criminal justice and health sectors amongst many more. Developing best autism practice and celebrating through the accreditation programme the outcomes achieved by provisions.
Start date for this role will be on the 26th August 2024.
How to apply:
- To apply for this role, please click the Apply button below.
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism with the relevant experience and skills.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.