Head of communication jobs in Birmingham, west midlands
How's your job search on our site?
This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to the Head of Quality & Impact.
- We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days.
Key Responsibilities
- You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.
- Demonstrate, train in and uphold the values of a continuous improvement culture.
- You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography
- You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes
- You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager.
- You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact
- You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates.
Application Instructions
- We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
About the role
We are looking for an experienced communications professional to drive and deliver our global communications strategy and maintain momentum across our target regions during a period of parental leave. This is an exciting role for someone who is passionate about improving global health and climate outcomes, enjoys activating a diverse range of stakeholders to achieve communications objectives and can support and motivate colleagues to deliver impactful work across different time zones.
Selection criteria
Essential:
-
Experience designing and implementing successful communications strategies that support the delivery of positive social, corporate or political change. We imagine the ideal candidate will have at least 8 years of experience, but we are open to consider candidates with less experience who possess the required skills.
-
A high level of strategic thinking and an understanding of how to leverage different campaigning approaches to achieve objectives, including community organising and knowledge brokering
-
The ability to translate complex information into clear, compelling and nuanced messaging
-
A proven track record of crafting and landing compelling stories in high-impact media that advance campaign objectives
-
Existing relationships with journalists in at least one relevant media area, such as news, health, sustainability or food
-
Experience managing communications teams in a collaborative and effective way, and a willingness to support colleagues from other teams to develop relevant skills
-
A general understanding of building decarbonisation and the energy transition
-
Fluency in English
-
The right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time)
Desirable:
-
Knowledge of Spanish and/or French
-
A passion for food and cooking cultures
What we offer
-
A role in which you can have a tangible impact on global health and climate outcomes
-
The chance to join a supportive and inclusive team that combines their determination to improve health and climate outcomes with a rigorous and results-oriented approach to work
-
A flexible and supportive work environment
-
A diverse network of influential stakeholders in multiple countries
-
Competitive remuneration for the not-for-profit sector
Key responsibilities
Strategy
-
Deliver the existing global communications strategy, adapting where necessary in line with organisational priorities during the cover period, and develop associated implementation plans
-
Participate in broader campaign and organisational strategy development, contributing perspectives on the role of communications
Media
-
Build and maintain relationships with key media contacts
-
Select, brief and liaise with media spokespeople
-
Develop key media messaging and oversee the development of pitch content
-
Lead on media liaison for both reactive and proactive opportunities
Knowledge brokering
-
Coordinate the development and promotion of knowledge products, including case studies, research reports and toolkits
Management
-
Hire and manage contractors and agencies as necessary for the implementation of the communications strategy
-
Manage the Digital Communications Manager, and lead on the recruitment and management of any other communications professionals required as the GCC grows
Coordination
-
Coordinate with the wider team and coalition stakeholders to oversee the implementation of the communications strategy and to continuously refine it to reflect new opportunities and challenges
Reporting
-
Oversee the global communications budget forecasting
-
Contribute to internal and external reporting of the GCC’s communications activities
How to apply
Your cover letter should be no longer than two pages and it should outline why you are interested in this role and how you fit the selection criteria.
Please indicate ‘Head of Communications (parental leave cover)’ in the subject line.
Applications close Monday 30th March 2026.
We are committed to diversity and inclusion in our organisation. We strongly encourage candidates from historically disadvantaged or marginalised groups to apply.
Promoting universal access to safe and sustainable cooking.
Safeena is the UK’s first Muslim Cancer Support Network. We are entering a pivotal phase of growth as we transition from a volunteer-led initiative into a professionally governed, nationally scalable charity.
We are seeking an exceptional Head of Transformation to lead this organisational step-change.
The Role
You will drive transformation across governance, systems, culture and delivery. Working closely with the Board and senior stakeholders, you will build the operational infrastructure required to scale Safeena’s three-pillar model:
-
Patient-centred faith-sensitive support
-
Healthcare navigation and advocacy
-
Community awareness and stigma reduction
You will ensure Safeena becomes compliant, data-driven, financially sustainable and ready for national expansion.
Key Responsibilities
-
Lead organisational development, governance and risk management
-
Embed safeguarding, GDPR and quality assurance systems
-
Build and oversee operational systems (CRM, reporting, dashboards)
-
Strengthen partnerships with NHS, mosques and community partners
-
Support income generation and long-term sustainability
-
Develop a high-performing, accountable culture
About You
You will bring:
-
Proven experience delivering organisational transformation
-
Strong governance, compliance and risk oversight expertise
-
Experience building systems and infrastructure in a growing charity
-
Financial literacy and strategic planning capability
-
Exceptional stakeholder and partnership management skills
-
A commitment to equity and culturally competent service delivery
Experience within the charity, health or community sector is desirable.
This is a rare opportunity to shape the future of a nationally significant, faith-sensitive cancer support network addressing health inequalities across the UK.
#Transformation #Change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for Head of Northern Ireland to be the senior ambassador and strategic leader for Mary’s Meals across Northern Ireland. This role is remote however we require candidates to be based in Northern Ireland.
While playing a key role within the wider Development Directorate, you will guide how Mary’s Meals is seen, understood, and felt in Northern Ireland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.
Key responsibilities include:
-
Working cross-directorate to create and deliver a fundraising growth strategy for Northern Ireland, rooted in regional insight, cultural understanding, and community needs, and aligned with the global and national strategy.
-
Working with the Communications team, shape a clear and compelling narrative, respecting the nation’s strong identity.
-
Identify emerging opportunities across Northern Ireland, including diocesan networks, local relationships, and regional giving patterns, adjusting plans quickly to drive maximum impact.
-
Serve as the senior MMUK representative in Northern Ireland, ensuring activity aligns with the national organisational strategy.
-
Act as the leading spokesperson for Mary’s Meals in Northern Ireland, representing the charity to churches, schools, local authorities, individuals, universities, and community or business networks.
-
Spend focused time externally; networking, nurturing partnerships and driving growth through representing the charity at events, meetings, faith gatherings, conferences, and civic forums.
-
Proactively cultivate, pursue, and develop fundraising opportunities via networking and outreach with the aim of securing support for our school feeding programme.
-
Develop and maintain a robust national growth pipeline, ensuring proactive identification, cultivation, conversion, and stewardship of opportunities.
-
Significant focus on the growth and development of new Volunteer Fundraising Groups in counties across Northern Ireland.
-
Line manage and coach a Regional Development Officer, enabling them to become a confident, high‑performing fundraiser.
-
Serve as a trusted media spokesperson for press, broadcast, and faith media when required.
-
Work closely with the Communications team to provide compelling local supporter stories, impactful moments, and local activity to showcase.
-
Shape national to local messaging so that campaigns resonate with audiences across Northern Ireland.
To apply for the role of Head of Northern Ireland based at Mary’s Meals UK, please follow instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Tuesday, 24 March 2026.
Interviews will commence week commencing 30th March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.
This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.
What You’ll Do
Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:
Brand, Communications & PR
- Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
- Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
- Oversee media relations, PR activity, reputation management and crisis communications.
- Support and strengthen internal communications across the organisation.
Marketing Leadership
- Develop innovative marketing strategies that grow reach, impact and sustainability.
- Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
- Use data, analytics and performance metrics to continuously improve marketing effectiveness.
- Provide inspiring leadership and development to the Marketing & Comms Team.
Digital Strategy
- Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
- Create effective user journeys and optimise conversion rates through testing and analytics.
- Oversee engaging social media content and paid advertising campaigns.
- Ensure high‑quality digital design, content, and brand guardianship.
Website & Content
- Support the development of Life’s website, focusing on optimisation, content quality and user experience.
- Oversee high‑quality storytelling that reflects Life’s values and mission.
About You
You’ll be a confident, creative and strategic leader who brings:
- At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
- Proven experience developing and delivering brand, digital and communications strategies.
- Strong understanding of digital marketing trends, analytics and audience insight.
- Excellent written and verbal communication skills.
- Experience managing budgets and leading a team.
- A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £40,000 – £44,000 per annum
Hours: 35 hours per week (part time considered)
Location: Remote
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. They are now seeking a senior corporate partnerships specialist to lead Acorns’ newly formed Partnerships Team, which combines corporate new business, account management and community income streams.
A member of the Fundraising Leadership Team, the role will be responsible for securing and managing high-value strategic partnerships with businesses while simultaneously driving engagement with local community groups, education partners, and faith groups, ensuring clear tiering, structured pipeline progression and robust income performance.
The role will also act as Partnerships lead for the upcoming £5m fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.
As Head of Partnerships, you will:
- Report to the Associate Director of Fundraising and line manage a team of four (Senior Business Development Manager (Corporate), Senior Corporate Partnerships Manager Senior Community Partnerships Manager, Partnership Engagement Officer)
- Form part of the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working
- Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
- Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
- Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
- Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnership
Essential skills and experience:
- Strong corporate fundraising background within a charity setting
- Proven track record of securing six-figure corporate gifts
- Experience managing and motivating teams to deliver robust income targets
- Experience designing strategies, annual plans and budgets and adapting them as required
- Strong knowledge of the corporate landscape, regionally and ideally nationally
- Confidence leading high-value pitches, negotiations and senior stakeholder engagement
- Experience of forecasting, reporting and managing income performance
- Strong working knowledge of CRM systems and fundraising compliance
Desirable:
- Experience across both local AND national corporate partnerships
- Exposure to community fundraising or engagement programmes
- Experience working on appeal boards or high-value campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall).
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
The National League Trust is a registered charity and is one of a group of community focused organisations that are linked to professional football. As a critical partner of the National League, the Trust supports the development of community projects at football clubs who are members of the competition.
We are looking for someone who can lead the Trust, with a vision to use knowledge, influence and funding to improve the lives of those who benefit from the work of the organisations the Trust supports. This will involve change and shaping the Trust so that it is guaranteed a successful future.
As our new Head of Trust, you will lead a resilient, dedicated small team with a clear strategic focus on impact, innovation, strengthening standards and improving visibility. You will be guided by our values which include working with trust and accountability, learning, sharing what works and collaboration. You will shape our direction, embed our strategic framework, strengthen relationships and ensure robust governance.
We are looking for a strategic, relational and operational leader to take the Trust forward in its development over the next five years. This includes:
- developing and delivering our strategy
- overseeing grant funding operations
- working to increase our unrestricted income
- raising the Trust’s profile
- growth of activity and impact.
Critical to the role is building and sustaining strong relationships with key stakeholders in all sectors: including potential funders and other third sector bodies.
You do not need to have a background in football for this role. Your skills and experience can be obtained in any sector.
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.
Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.
As Head of Donor Experience, you will:
- Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
- Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
- Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
- Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
- Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
- Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
- Lead insight generation and segmentation strategy to inform fundraising performance and income growth
- Establish and maintain a centralised compliance framework across fundraising activity
- Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
Essential skills and experience:
- Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
- Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
- Experience managing and motivating teams to deliver operational excellence and performance improvement
- Experience designing and implementing strategy, annual plans and process improvements
- Strong working knowledge of CRM systems, data governance and supporter database management
- Confidence influencing senior internal stakeholders and driving cross-team collaboration
- Experience of reporting, performance analysis and using insight to inform decision-making
- Strong understanding of fundraising compliance, including GDPR and sector regulation
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
Join us as a Public Affairs Officer to support the growth of our influencing and campaigning profile, helping to deliver high-impact content and campaigns that mobilise supporters, influence policy and raise awareness of issues that impact equine welfare in the UK and around the world.
About the role
As part of our Public Affairs team, you’ll lead on supporter content and digital communications, tailoring messages for different audiences to maximise reach and engagement. You’ll support research and report writing, monitor UK and EU policy developments, and track campaign performance to help shape future work. You’ll also play a key role in growing and engaging our supporter network—mobilising people to take action and strengthening our influence with decisionmakers.
This is a part-time role, working remotely for three days a week between 09:00 to 16:00. There is flexibility to discuss which days would suit you best, except for Wednesdays, which are required. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’re a clear, confident communicator with experience writing for digital channels, using campaign technology and working collaboratively across teams. You build positive relationships with supporters and stakeholders and understand how campaigning can influence decision makers, supported by knowledge of UK and/or EU legislative frameworks. You’re organised and pro-active, able to manage multiple priorities and adapt quickly in a fast-moving environment. Analytical and research skills, an understanding of equines and the ability to speak another language are desirable.
What we offer:
- Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
- Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
- Annual Leave entitlement of 20 days (increasing to 25 days with service), plus bank holidays, plus a Christmas allowance for mandatory shutdown.
- Paid employee sickness absence scheme and compassionate leave.
- Life assurance scheme of 4x annual salary.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and the services we provide. We actively encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.
The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.
The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.
In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.
We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement.
Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.
Please follow instructions on the Charity Job website and you will be redirected to our website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 18 March 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Description
Post: Assistant to Head of Services
Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one hour commute to Birmingham (office)
Responsible to: Head of Services
Salary: £24,784.00 FTE (£9,913.00 actual)
Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed
Annual Leave: 14 days per annum
About Little Hearts Matter
Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.
Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:
Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.
Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.
Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.
Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.
Purpose of the role:
The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.
Key Responsibilities
Core Responsibilities (Primary focus of the role):
Service Coordination
• Assist with planning and delivering family support events.
• Help develop service materials for families and volunteers.
• Monitor service enquiries and triage routine queries.
• Liaise across internal teams.
Data & Reporting
• Update service databases and volunteer records.
• Produce volunteer activity updates and service statistics.
• Support monitoring and evaluation.
Communication
• Draft communications to families, volunteers, and partners.
• Support the development of digital and print resources.
Project Support
• Assist with service development projects.
• Support document preparation and research tasks.
• Help create new guidance materials and volunteer tools.
Volunteer Support
• Support the recruitment, onboarding, and coordination of volunteers.
• Assist with scheduling volunteers for events and activities.
• Maintain accurate volunteer records.
• Prepare volunteer communications and resources.
• Contribute to volunteer wellbeing initiatives.
• Support volunteers to feel prepared and confident.
General Responsibilities
• Maintain confidentiality and comply with data protection.
• Uphold the ethos and values of Little Hearts Matter.
• Undertake relevant training.
• Carry out reasonable duties supporting the service.
Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.
Person Specification
Experience
Experience handling enquiries and offering sensitive support Essential
Basic safeguarding knowledge Essential
Knowledge & Skills
Good organisational skills and ability to priortise Essential
Competent with Microsoft Office 365 Essential
Ability to maintain accurate, confidential records Essential
Strong interpersonal and empathetic communication Essential
Excellent written and verbal communication Essential
Ability to build relationships with volunteers and families Essential
Experience in a health-related charity Desirable
Experience in supporting events or training sessions Desirable
Knowledge of congenital heart conditions Desirable
Experience with databases or volunteer-management systems Desirable
Experience working with volunteers, families, or in a charity environment Desirable
Understanding of the value of volunteers in service delivery Desirable
Personal Qualities
Compassionate, patient, and emotionally resilient Essential
Proactive and able to use initiative Essential
Flexible and adaptable Essential
Committed to Little Hearts Matter’s mission Essential
Other Requirements
Willing to work occasional evenings/weekends (with notice). Essential
Willing to travel if required. Essential
This role is subject to enhanced DBS check.
Closing date for applications : 19 March 2026
Interviews: 30 March 2026
We are the only charity in the UK that offers support to families following a single ventricle diagnosis.
The client requests no contact from agencies or media sales.
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.
Strategic Leadership and Quality Assurance
- Provide strategic oversight of the Flourishing Programmes, including 'Leaders Like Us', ensuring alignment with organisational priorities and the Church of England Vision for Education.
- Lead the development and implementation of robust quality assurance processes to ensure excellence in delivery and readiness for external evaluation.
- Use data, evaluation, and research to drive continuous improvement and innovation across all programmes.
Team Leadership and People Management
- Line manage team members, fostering a culture of collaboration, accountability, and professional growth.
- Support the development of a high-performing team through coaching, mentoring, and clear performance expectations.
- Champion a values-led leadership culture that reflects the ethos of the National Society for Education and wider Church of England.
Programme Delivery and Operational Oversight
- Oversee the full participant journey across all Flourishing Programmes, including recruitment, onboarding, retention, and completion.
- Ensure effective systems and processes are in place to support delivery, including digital platforms, communications, and participant support.
- Ensure all contractual elements of the UCL partnership are met in a timely and accurate manner, including KPI reporting and compliance.
- Ensure Flourishing ECTE programme is ready for UCL monitoring, Ofsted or other external evaluations.
- Lead on the resolution of complex operational issues, including participant transfers, deferrals, and reasonable adjustments.
Stakeholder Engagement and Partnership Working
- Work closely with delivery partners, including UCL, and MAT/Diocesan networks, to ensure effective communication, training, and support.
- Build and sustain relationships with key stakeholders across the education sector, including dioceses, MATs, and other national providers.
- Drive growth and programme engagement/recruitment across regional areas by developing strong, strategic relationships with schools, trusts, and diocesan networks.
- Represent the Flourishing Programmes on the national stage as an ambassador for our work, contributing to sector-wide conversations, networks, and events.
- Work collaboratively with the leadership team and the Partnerships and Engagement Team to strategically strengthen, streamline, and equip our Delivery Partner network - ensuring consistency across programmes, a unified voice and building capacity to drive increasing participant demand.
Collaborative Leadership
- Collaborate closely with the Head of Curriculum and Enablement and Head of NPQ Programmes as part of the Professional Learning Senior Leadership Team, reporting to the Head of Professional Learning.
- Contribute to the development of a holistic and coherent professional learning offer that reflects the organisation's values and meets the needs of leaders across the system.
- Ensure alignment and collaboration across all programme areas, supporting shared priorities, resource allocation, and cross-team innovation.
Essential
Skills and Aptitudes:
- Proven ability to lead the design and delivery of high-impact professional development in an educational context.
- Strong leadership and line management skills, with experience of building and sustaining high-performing teams.
- Excellent communication and presentation skills across a range of media (written, verbal, digital).
- Ability to manage complex operational systems and processes with clarity and precision.
- Skilled in stakeholder engagement and partnership working, including with national and regional education partners.
- Strategic thinker with the ability to evaluate, improve and innovate at scale.
- Confident in using data and evaluation to inform decision-making and drive improvement.
Knowledge and Experience:
- Successful senior leadership experience in education or a related field, with a deep understanding of professional learning and leadership development across career stages.
- Experience of working with or within national education systems, including collaborative programme delivery and partnership management.
- Strong understanding of quality assurance processes and external evaluation readiness.
- Experience of working collaboratively across teams to deliver a coherent and values-aligned offer.
- Familiarity with the Church of England Vision for Education and its application in leadership development.
Personal Attributes:
- Visionary and values-driven leader, able to inspire and align others around a shared purpose.
- Reflective, evidence-informed and committed to continuous learning.
- Collegial and collaborative, with a strong sense of team and shared responsibility.
- Resilient and calm under pressure, with a solutions-focused mindset.
- Committed to equity, inclusion and the flourishing of all participants and colleagues.
Desirable
Education:
- Postgraduate qualification in Education, Leadership or a related field.
Skills and Experience:
- Experience of delivering professional development beyond your own institution or organisation.
- Expertise in blended or online learning design and delivery.
- Experience of representing an organisation or programme on a national stage.
- Lived experience of the Church of England Vision for Education in practice.
- Experience of designing or delivering programmes that support underrepresented groups in education, such as Leaders Like Us.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
For an information conversation about the role, please contact
Closing date for applications is 8 March at 11:55 pm.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan.
About the role
This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan.
Role specifics
As Head of Services, you’ll share responsibility for leading Shelter Scotland’s Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You’ll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You’ll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Head of Business Development.
Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.
Key Responsibilities
As Head of Business Support, you will:
- Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
- Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
- Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
- Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
- Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
- Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
- Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
- Lead on market research, business planning, and the development of commercial proposals and pitches.
- Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
- Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
We’re looking for an experienced Head of IT and Digital Transformation with a track record in digital project management, of implementing IT and CRM systems, and of developing digital transformation strategies.
The client requests no contact from agencies or media sales.


