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Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.
Role Summary
The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.
The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.
The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.
Main Responsibilities:
General Responsibilities:
Person Specification:
Minimum Requirements:
Desirable:
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
As Principal Policy Adviser (interim), you will collaborate with Uplift’s team and key partners to drive the design, development and delivery of work that generates influential policy and ideas addressing the challenges of a rapid and fair transition away from oil and gas production in the UK.
From proactively setting the agenda, to responding to policy announcements, to ensuring our team has a sound understanding of the future of the North Sea, this is a diverse role at the heart of our work pushing for a rapid and fair transition.
The successful candidate will have exceptional policy skills, an ability to think politically, and a keen interest in climate and energy-related policy and campaigns. A strong commitment to Uplift's mission and core values is also required.
This role is a 9 month long contract to cover a secondment within the team.
Core responsibilities will include:
Policy: Lead Uplift’s policy work, spearhead the development and testing of innovative policy initiatives, and identify and work through knowledge gaps relevant to Uplift’s strategy.
Coordination and Strategy Delivery: Work with teams to set and execute policy priorities, provide in-house policy support, contribute to the management of the Research Policy and LEgal Tea, and develop systems for quality assurance and knowledge management.
Advocacy and Network Support: Build capacity amongst other Uplift teams to understand the intersection of their work with policy topics and represent Uplift to policymakers and partner organisations.
Please see the job description for the full core responsibilities.
About You
Our ideal candidate will have:
Experience in a similar or related role.
Strong knowledge of UK climate and energy policy (direct expertise in just transition, fossil fuels or renewables would be a significant advantage).
Excellent research and analytical skills, with the ability to synthesise complex information quickly and accurately and a demonstrable ability to provide compelling and novel analysis.
Exceptional writing and communication skills, with strong attention to detail and political nous.
Motivation, initiative, exceptionally high standards, a collaborative approach, and associated qualities are needed to work in a dynamic organisation with an ambitious agenda.
A strong commitment to Uplift’s mission and core values of equity and climate justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
The International HR Operations Administrator provides pro-active, generalist HR operations support to all staff. This role involves supporting all aspects of the employee lifecycle, including recruitment, on-boarding and orientation, performance management, learning and development, monthly payroll, benefits administration, as well as assisting with HR administration and the HR system.
Key to this role is the ability to be efficient and well-organised, as well as to build strong working relationships, and manage HR-related issues in a professional and timely manner.
Scope and Limits of Authority:
The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set.
● This role does not have line management responsibility
● Assisting with contracting and managing consultants and interpreters
● Processing personal and confidential staff data
Key Responsibilities:
HR Strategy, Planning & Budgets
● Processing HR activity invoices, ensuring accurate reporting in line with agreed budget criteria
HR Policies & Processes
● Supporting staff to understand and comply with HR policies and procedures as needed and raising any concerns to line managers.
Global Resourcing & Payroll
● Assisting with all recruitment activity, including finalising job descriptions, planning recruitment activity, placing adverts, support with selection and appointment processes, and scheduling interviews
● Assisting with the monthly payroll for all staff globally, including providing relevant information to outsourced employment (EOR) and payroll only providers, processing invoices and maintaining relevant records; tracking payroll changes for all staff
● Assisting with administration related to cost of living reviews (e.g. writing letters, updating the HR system)
● Assisting with the management of all benefit administration including pension, Employee Assistance Programme, Life Assurance etc.
● Assisting with the effective on-boarding of new starters and managing the orientation process
● Assisting with termination / end of employment processes
● Assisting with consultant due diligence processes as needed
Staff Engagement & Employee Relations
● Assisting with employee engagement activities such as staff surveys and employee wellbeing activities.
● Assisting with staff communication activities as needed andensuring the HR section of the Secretariat Space is accurate
Talent Management
● Assisting with the performance management process to ensure reviews are completed on time and documented effectively
● Assisting with L&D activities by identifying and monitoring training opportunities for staff
HR Administration & Reporting
● Draft offer letters, contracts, employee correspondence and paperwork covering the whole employee life cycle e.g: Maternity / new starts / Leavers etc
● Provide administrative support in various tasks including meeting notes, booking meetings
● Effectively monitoring the HR team’s shared email accounts
● Keeping the HR system up to date, supporting staff to use it effectively
● Maintaining HR records, in line with data protection regulations
● Contribute to the life and work of the wider Resources team, helping out administratively where necessary
Cross Team & Cross Secretariat Responsibilities
● Building, maintaining and developing relationships with colleagues across all teams in the Secretariat, contributing to the delivery of the Alliance mission and Family for Every Child’s strategy
● Contributing to cross-team work as needed and cross Secretariat project teams
● Establishing and maintaining efficient administration systems, including digital filing
● Undertaking any other reasonable duties or projects as required to support the work of the Secretariat
Self-Management
● Working in a results focused, open and collaborative way with agility, flexibility and a ‘can do’ mentality, enabling colleagues to thrive in a remote working environment
● Keep up to date professionally and take responsibility for own professional development
Person Specification:
Education, qualifications, knowledge and experience
Essential:
● Educated to UK A Level (International level 3) or equivalent qualification or experience
● Relevant and recent experience working in generalist/operational HR at a similar level
● Knowledge of HR best practices (UK & International)
● Experience of working in a fast paced environment
● Experience of supporting multi-disciplinary teams
● Experience of remote working
● Experience of working in a multicultural environment
● Experience of effective communication at all levels across an organisation
Desirable:
● Degree in a relevant discipline
● Professional qualification in HR
● CIPD membership
● Experience of embedding HR policy and process
● Experience of working within a network organisation
● Experience of working with Google suite
● Good understanding of charity sector/international development and/or international membership organisations
● Experience of working with an HR management system
Skills, personal attributes and behaviours
Role specific skills
● Ability to maintain a high degree of confidentiality in relation to a range of information
● Ability to be responsive to multiple requests
● Ability to establish rapport with a variety of stakeholders
● Strong interpersonal skills
● High level of accuracy and attention to detail
● Proactive approach to problem solving
● Ability to prioritise work and work to deadlines within a changing environment.
The following skills and personal attributes are expected of all staff
● Flexible and adaptable; willing to contribute to other streams of work and across teams
● Highly skilled communicator, in different formats, and capable of working across languages and cultures (using translation and interpretation support as relevant) ● Flexibility to work outside typical working hours and across time zones, especially in relation to line management responsibilities and to support cross team working ● Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks
● Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently
● Ability to use initiative and work without close supervision, working both as part of a team and as an individual
● Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, or French is appreciated to broaden the range of language skills within the Secretariat
Due to the urgency of this role, we’ll be reviewing applications and holding interviews as soon as strong CVs are received. We’re ideally looking for someone who can start immediately, as our superstar currently in the role will be heading off to new adventures on 15 July. Candidates who are available to begin straight away will be prioritised.
As we anticipate a high level of interest, we will only be contacting shortlisted candidates. If you haven’t heard from us by 10 July, please consider your application unsuccessful. We truly appreciate your interest in joining Family for Every Child and thank you warmly in advance for taking the time to apply.
Please note that only candidates with the Right to Work in the UK should apply. We carry out full RTW checks and are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.
In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.
Essential Skills
· Have a sound understanding of the role of medical support in the Army Cadets
· Hold an accredited assessing qualification
· Evidence of continuing personal and professional development
· Understand the legislative requirements for First Aid provision as set out by the HSE
· Understand legislative restrictions on medical scopes of practice.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.
Interviews will be held in person in London during the week commencing 3rd August 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
CASEwork is a growing finance shared service centre working exclusively with charities and not-for-profit organisations. Due to a significant growth in our charity clients in 2026, we are now seeking a Financial Controller to lead our team, reporting to our Finance Director.
What we offer
Why join CASEwork?
This is a chance to take on a senior finance role with real influence.
You will help shape how CASEwork delivers finance support to charities, strengthen the quality of our work, support a growing team, and improve the systems and processes that sit behind our client service.
If you are a charity finance professional who enjoys detail, likes making things better and wants to use your finance skills to support the charity sector, we would love to hear from you.
How to apply
Please download our job description and person specification. Send us your CV and a covering letter which clearly evidences how you meet the person specification.
Please ensure your covering letter clearly evidences how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.