• Are you looking for volunteer roles ?

    Go to volunteering section

56

Head of communications jobs in birmingham, west midlands

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
360Giving, Remote
£29,742 per year
Seeking an organised and proactive individual to join 360Giving's friendly team as Helpdesk Assistant
Posted today
Top job
Dementia UK, Remote
£40,000 per year
Lead a team of fundraisers to grow income across community fundraising streams, with a strategic focus on high value supporter acquisition.
Posted 4 days ago
Action Tutoring, Remote
£47,730 - £51,800 per annum, depending on experience (plus London Weighting of £2,271 where appropriate) pro rata.
Posted 1 day ago
Closing tomorrow
Fuel Bank Foundation, Remote
£40,000 per year FTE
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships.
Posted 2 weeks ago Apply Now
One YMCA, Remote
£40,857 per year
Exciting opportunity to lead a national youth work programme supporting young people from RAF families.
Posted today
Closing tomorrow
Twins Trust, Remote
£35,000 - £37,000 per year
Posted 3 weeks ago
Closing in 5 days
Birmingham Women's and Children's Hospital Charity, Birmingham (Hybrid)
£28,000 - £31,000 per year
Posted 2 weeks ago Apply Now
The King's Trust, Birmingham (Hybrid)
£45,000.00 to £50,000.00, dependent on your skills, knowledge and experience.
Posted 1 day ago
Urban Saints Ltd, Remote
£25,500 - £28,500 per year (pro rated for part-time hours)
Posted 2 weeks ago
Page 2 of 4
Remote
£29,742 per year
Full-time
Permanent
Job description

We are looking for an organised and proactive Helpdesk Assistant to join our friendly Helpdesk team in supporting our engaged community of publishing grantmakers and data users. 

This involves acting as first-line support to grantmakers who publish their data using the 360Giving Data Standard and people who want to use grants data, responding to enquiries via email and telephone, providing guidance and supporting the smooth running of our Helpdesk function. This role also involves assisting with our engagement activities through support for communications campaigns and events and providing coordination and data support for 360Giving's consultancy services and analysis projects. 

This customer-facing and hands-on role will play a crucial part in maintaining high-quality services and support for our target audiences and key stakeholders. This new post reports to the Head of Support and Services and is ideal for someone who enjoys working with data and has a passion for providing customer support and sharing their knowledge with others.

About you

We are looking for a dynamic individual to join our small, friendly team in a role that will play a crucial role in delivering our goal to increase the amount, quality, and usefulness of open grants data available for informed decision-making. 

The ideal candidate will be reliable, adaptable and self-starting, with customer service experience, exceptional attention to detail and knowledge of Excel, who enjoys helping people to resolve issues. Could this be you? 

Your love for learning new things and sharing your knowledge with others will be key to ensuring that our support and services help people of all levels and technical abilities have the confidence and understanding to share and use open grants data. You'll be an excellent communicator who is comfortable answering enquiries via email or phone and supporting team members during in-person events and online workshops as required. You'll be an organised, self-motivated and customer-focused team player who is flexible and thrives working in varied roles as part of a small team. Most importantly, you'll have a passion for helping people to develop the knowledge and skills needed to publish and use open grants data and be committed to 360Giving's mission.

Note: this is a remote-based role requiring regular travel to London.

All applicants must be UK based and within commutable distance to London, and be a UK Citizen or have the right to work in the UK for at least 2 years.

Posted by
360Giving View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 07 October 2025
Closing date: 28 October 2025 at 17:00
Tags: Administration, Advice / Information, Customer support

The client requests no contact from agencies or media sales.