Head of communications jobs in west green, greater london

Role Summary

This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary.  The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives.  Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team.  They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place.  A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.

Main tasks and responsibilities

Strategic Leadership & Planning

• Support the development of campaign strategies aligned with organisational priorities and timelines
• Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
• Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
• Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging 

Campaign Execution & Management

• Manage campaign logistics including, communications, materials development, and donor cultivation activities
• Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
• Coordinate cross-functional teams including development staff, communications, finance, and external consultants
• Monitor campaign progress against established metrics and adjust strategies as needed
• Ensure compliance with all regulatory requirements and organisational policies

Prospect Research and Stewardship

• Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
• Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
• With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
• Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.

Development Operations

• Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
• Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
• Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
• Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.

Team Leadership & Development

• Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
• Recruit, train, and supervise campaign staff and consultants as needed
• Foster a collaborative team environment focused on achieving campaign objectives
• Provide professional development opportunities and performance management for direct reports

What we’re looking for

Essential

• Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
• Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
• Experience of developing and managing fundraising plans and income and expenditure budgets
• Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
• Experience of delivering excellent stewardship to diverse donor constituencies
• Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
• Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
• Educated to degree level or equivalent

 

Desirable

• Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
• Experience of working with international fundraising communities and mechanisms
• Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
• Experience of managing supplier relationships effectively
• Experience working collaboratively with board members, volunteers, and senior leadership

 

Skills and abilities

• Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
• Strong project management capabilities with experience managing complex, multi-year initiatives
• Proven ability to develop compelling cases for support and fundraising materials
• Experience with fundraising database management and prospect research tools
• Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
• Outstanding written and verbal communication skills for diverse audiences
• High level of computer literacy, including Word, Excel and PowerPoint
• Demonstrated ability to lead and motivate teams toward ambitious goals
• Strong organizational and time management skills with ability to manage multiple priorities
• Resilience and persistence in pursuit of fundraising objectives

Key information

Salary: £55,000 per annum, grade 3

Hours: Full time, 36 per week

Contract: Permanent

This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Our benefits

In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.

Wellbeing and work-life balance

• Generous annual leave allowance of 27.5 days holiday plus public holidays
• Enhanced sickness pay to support you through periods of illness
• Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
• Flexible working and hybrid working arrangements where the role allows
• A 24/7 employee assistance programme including face to face counselling sessions
• Occupational health advice and support
• Eye care vouchers for display screen users
• Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work

Financial

• Generous defined contribution pension scheme with employer contribution up to 10% of salary
• Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
• Season ticket and cycle loans to help you spread the cost of cycling to work
• Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
• 20% discount in our NHM shops both online and in store
• Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
• Discounts at local shops and restaurants within the South Kensington area

Cultural and lifestyle

• Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
• Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
• Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
• Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga

Family friendly

• Enhanced pay for maternity, paternity and adoption leave
• Flexible working and hybrid working arrangements where the role allows
• Supportive policies to help you manage fertility treatment
• Paid special leave to help you manage unexpected life events or to make caring arrangements

How to apply

To apply, please complete an online application through our recruitment portal.

The closing date for applications is 29 July 2025.

First stage assessment for this role is likely to take place in week commencing 04 July 2025.

How we hire

We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.

Reasonable adjustments

We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.

If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.

We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

 Role Overview

Are you a creative and driven marketing communicator looking to make a meaningful impact? Young Barnet Foundation (YBF) is seeking an energetic Marketing & Communications Officer to enhance our digital and print presence, and raise awareness of our work in the community. If you have a talent for promotion, a keen eye for design, and a passion for digital marketing, this role offers an exciting opportunity to contribute to a vibrant non-profit.

 About Young Barnet Foundation

YBF is a membership organisation which supports over 200 charities, community groups and social enterprises that deliver positive activities and vital support services to children and young people and their families in the London Borough of Barnet. We are proud members of Barnet Together and one of over 30 Young People’s Foundations operating across the UK. Our team works collaboratively, tactically, and strategically under an ethos of ‘Generous Leadership’ to support and build capacity within and beyond our membership, including: Providing members with advice, information, and networking/training opportunities; assistance with fundraising and partnership building. Working with local authority and strategic partners to encourage sharing of intelligence, ideas, and resources.

Key Responsibilities

 Content Creation: Develop engaging content across digital platforms, including social media, newsletters, web content, and print materials.

Social Media Management: Proactively manage and grow our social media presence, ensuring consistent and dynamic engagement.

Campaign Development: Lead and execute innovative marketing campaigns that align with YBF's projects and broader strategic goals.

Collaboration: Work closely with internal teams and external partners, including Barnet Together, to create cohesive marketing strategies.

Brand Management: Uphold YBF’s brand integrity by managing guidelines and ensuring a consistent presence across all platforms.

Storytelling: Capture and amplify the stories of our community and members through various media, including video content.

 Candidate Profile

Essential Skills and Experience:

2+ Years of Experience in Marketing & Communications (Preferably within a charity organisation).

Creative content ideas that reflect the spirit of the Barnet community.

Proficiency in managing social media platforms.

Strong organisational skills, able to prioritise and manage multiple marketing and PR tasks.

Excellent written communication, adaptable for various channels.

ICT proficiency, essential for digital engagement.

Commitment to equal opportunities and understanding of diversity and inclusion.

Desirable Skills:

Experience with tools like Salesforce, Canva, Mailchimp, and WIX.

Interest in media and current affairs.

Understanding of membership organisations and the voluntary sector.

Personal Qualities:

Self-motivated and able to work independently.

Passionate about the voluntary sector and social change.

Confident decision-maker and problem-solver.

Adaptable and open to new ideas.

Equal Opportunities

Equality, Diversity & Inclusion: YBF works with and supports diverse communities. Our member organisations are grassroots non-profits supporting young people in our communities. Many of these organisations are led by global majority groups. As YPFs we work with our members to elevate their work and voices. We recognise the impact of poverty and racism on our communities and aim to work actively alongside communities rather than ‘doing to them’ and take an intersectional approach.

 We also acknowledge the additional impact of discrimination experienced by women, disabled people and LGBTQ+ people of the global majority. As part of our commitment to equality, diversity and inclusion across our network, we ensure diverse communities are represented and supported in our organisation and structures and encourage applications from all sections of the community.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom. 

We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.

The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK. 

This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective. 

NB - We reserve the right to close applications early if we receive a high volume of strong candidates. 

About WA-UK

The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon.  WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region.  WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.

WA-UK is governed by a Board of Trustees.

Job purpose: We are seeking a motivated, experienced Communications, Community Development and Support Officer to join a dynamic team to deliver WA-UK’s objectives. 

The appointee will develop and manage WA-UK’s Communication & Community Development strategy in coordination with the Fundraising Officer, the Programmes Officer, and in partnership with Taawon.  We’re looking for a team player who will devise communication strategies and produce content that informs and inspires multiple audiences including supporters, donors and other stakeholders.  You will set outreach targets, play an integral role in advancing campaigns – off-line and on-line – to advance the objectives of the charity and actively manage the website.  The post-holder will also provide administrative support and ensure the smooth running of the office

Duties & Key Responsibilities

Communications, outreach and community engagement

Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners:

· develop and lead on implementing WA-UK’s communication and community development strategy;

· produce content that informs and generates knowledge for the benefit of multiple audiences including supporters, donors and stakeholders; and utilise different mediums through which to disseminate that content;

· set outreach targets and grow and diversify the charity’s audience;

· devise and manage campaigns (offline and online) to advance WAUK’s objectives;

· regularly update website content (including quarterly e-news), WAUK Facebook page, X, Instagram profiles, LinkedIn;

· liaise with Taawon to coordinate messaging and appeals as and when necessary;

· maintain and update mailing lists;

· with the fundraising officer, promote the charity’s public profile (directly and indirectly) including through participation in multiple fora and with other stakeholders, charities, NGOs operating in the humanitarian space;

· promote opportunities for grassroots initiatives to engage with WA-UK.

 

Support and reporting

The appointee will:

· provide support to the programme officer and fundraising officer as and when needed

· provide the board with regular updates on the implementation of the communications and community engagement strategy

· contribute to the production of reports issued by and for the board including the annual report.

 

Administration

The appointee will be responsible for:

· basic book-keeping;

· monitoring and processing donations (digital and postal), responding to donors and updating databases;

· answering calls & inquiries including by email and post;

· general office admin tasks such as filing, maintaining office supplies.

Person Specification

Qualifications

We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical

thinking, problem-solving, and effective communication skills, demonstrated through relevant

qualifications or experience.  You will be a team player who is proactive, driven and ambitious to excel with good attention to detail. 

Essential experience

· a track record as a communications officer in the development sector.

· experience conducting research and drafting content on development related matters for a diverse audience.  

· experience creating digital content – written and visual – for different purposes such as appeals and news items.

· a successful record of working in a team including with partners based overseas.  

· proven ability in developing professional networks, partnerships, and external representation.

 

Essential knowledge and skills

• excellent team-working skills.

• excellent drafting skills and an ability to convey key messages clearly and concisely.   

• excellent communication and reporting skills. 

• advanced computer skills in MS Office, especially Excel and Word.

• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.

• excellent numeracy skills.

 

Personal qualities and competencies

• strong interpersonal skills.

• be driven, proactive, focussed, and able to spot and create opportunities.

• strong organisation/planning skills and ability to plan and deliver against targets

• strong time management skills and ability to prioritise, multi-task and work under pressure.

• ability to deal with information confidentially and respond with sensitivity.

• ability to resolve differences and negotiate to accommodate difference.

· Arabic language skills

 

Personal attributes and other requirements

· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

· commitment to anti-discriminatory practice and equal opportunities.

· ability to apply awareness of diversity issues to all areas of work.

· able to work flexibly in emergencies and meet deadlines.

· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.

· commitment to abide by organisational policies, codes of conduct and practices.

· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.

We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.

This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.

You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.

You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.

This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.

The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.

This role is about driving student success. 

About the team

This role is a maternity cover and is fixed term until September 2026.

Every year, 1 in 4 of us will experience a mental health problem. However, too many of us are not getting the help we desperately need. Growing numbers in England are on the waiting list for mental health services, whilst the number of young people struggling with their mental health has nearly doubled.

Mind has an ambitious strategy to ensure everyone experience a mental health problem gets the support and respect they deserve, with a particular focus on groups with some of the worst experiences.

Team information

The legal team oversees our work to use the law to achieve positive outcomes for people with a mental health problem, including through strategic litigation and supporting our wider policy and influencing activity. We also provide legal expertise and knowledge to shape the development of specialist information and support for people with a mental health problem.

Key duties and responsibilities

The Head of Legal will lead the work of the legal team, providing strong leadership to guide and support members of the team with their work. They will also provide exceptional legal expertise and knowledge to equip Mind in its work to improve outcomes for people with a mental health problem.

- To oversee the delivery of strategic litigation work in line with Mind's strategy and influencing priorities

- To oversee the provision of legal knowledge to support our work to influence policy and legislation to secure change for people with a mental health problem

- To oversee the delivery of Mind's legal line, including quality assurance, training, evaluation, safeguarding and responding to complaints

- To oversee the development of Mind's legal information, working with the Information Content team to identify areas to cover, develop and update resources

- To embed a focus on equity in the provision of legal advice and guidance provided to other teams across Mind

- To establish an inclusive and high-performing legal team, that enables people to thrive and deliver impactful work, including effective line management of two direct reports

- To maintain a current practising certificate and keep abreast of developments in law relevant to Mind's work

- To oversee and manage the legal team budget

- To act as an ambassador and representative of Mind at external events and, as required

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?

 

With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.

Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.

The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.

Key responsibilities include:

· Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.

· Lead the management and maintenance of our property portfolio to the highest standards.

· Oversee landlord compliance and drive continuous improvement.

· Deliver fire and building safety programmes with strategic and operational oversight

· Support organisational goals and property service strategies in partnership with the Director.

· Ensure compliance with regulatory standards, including the Regulator of Social Housing.

· Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.

·  

In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:

• Proven success delivering fire and building safety remedial programmes.
• Experience in financial planning and budget management.  
• Sharp attention to detail and a commitment to client safety.
• Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
• Demonstrated ability to engage clients, residents and customers to improve services.

• Deep knowledge of compliance asset management, legislation, and performance assessment.
• Excellent communication skills with abilities to present information to senior teams.
• Strong negotiation skills with experience building strategic partnerships.
• Relevant industry based qualifications or equivalent experience.
•  

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement. INCLUDE FOR QUICK APPLY ONLY

To find out more and apply please go to the St Mungo’s careers page on our website.  INCLUDE FOR EXTERNAL SITES

Closing date: 10am on 21 July 2025

Interview and assessments on: 29 and 31 July 2025

 

For external sites

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Workplace

· Great Pay and Other Benefits

 Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?

With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.

Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.

The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.

Key responsibilities include:

• Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
• Lead the management and maintenance of our property portfolio to the highest standards.
• Oversee landlord compliance and drive continuous improvement.
• Deliver fire and building safety programmes with strategic and operational oversight
• Support organisational goals and property service strategies in partnership with the Director.
• Ensure compliance with regulatory standards, including the Regulator of Social Housing.
• Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.

In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:

• Proven success delivering fire and building safety remedial programmes.
• Experience in financial planning and budget management.  
• Sharp attention to detail and a commitment to client safety.
• Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
• Demonstrated ability to engage clients, residents and customers to improve services.
• Deep knowledge of compliance asset management, legislation, and performance assessment.
• Excellent communication skills with abilities to present information to senior teams.
• Strong negotiation skills with experience building strategic partnerships.
• Relevant industry based qualifications or equivalent experience.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 21 July 2025

Interview and assessments on: 29 and 31 July 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Assistant Communications Officer

 

Do you have experience working in a fast paced press office or communications team and are looking to take your next step? Are you skilled in juggling tasks and enjoy the buzz of a busy comms office? Mencap is recruiting for an Assistant Communications Officer - a vital role across our PR and social media teams, helping bring together our day to day work - this position is hugely varied with bags of opportunity to learn and grow in the role.

The role is full time (37.5 hours per week) with hybrid working at home and in the London Office. We know that work is something you do not just a place you go.  At Mencap we give office-based colleagues and teams more flexibility about where the work is done. 

About the role of Assistant Communications Officer:

•  You will be supporting both the media team and wider communications team to help us reach as wide an audience as possible.
•  Supporting the media team with day-to-day tasks such as writing and issuing the daily news summary, managing rotas, assisting with compiling monthly reports, take part in the team rota to be the first point of contact for media requests coming into the organisation - via press phone and media inbox.
•  Supporting the media team with campaign press - writing press releases and creating social media content, pitching stories to journalists, setting up media interviews and writing briefing documents and work with the social media team to monitor our social channels and interact with followers where required.

You will be a crucial cog in ensuring the smooth running of the press office with:

·  Strong organisation and time management skills to keep the team running efficiently and manage your varied workload.

· At least 1 years experience within communications.

· Have good initiative.

*This is not an exhaustive list of the role, please see the attached job description for more information.

 

This role closes on Wednesday 23rd July 2025 and first interviews will be Wednesday 30th July via Microsoft Teams.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

Benefits

 

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

 

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Head of Fellowship Experience
Team: Fellowship | Location: London / Hybrid | Salary: £55,000 - £65,000 | Permanent, Full-Time

About the Role
Harris Hill are proud to partner with a leading organisation to recruit a dynamic and experienced Head of Fellowship Experience. This newly created senior role offers an exciting opportunity to shape and lead an exceptional end-to-end fellowship journey, delivering outstanding user and experience design at scale.

You will lead a talented team responsible for enhancing engagement, boosting retention, and ensuring the fellowship experience is world-class across recruitment, onboarding, lifecycle communications, and community engagement. This is a unique role for someone passionate about user-centred design, with proven leadership skills and experience working within diverse, member-focused environments.

Key Responsibilities

• Lead the strategic vision for the fellowship experience, embedding user-centred design principles across all touchpoints
• Manage and develop a multidisciplinary team including community managers and CRM automation specialists
• Drive continuous improvements through user research, data insight, and testing to enhance conversion, engagement, and satisfaction
• Oversee lifecycle communications to ensure cohesive, meaningful fellowship journeys from onboarding through renewal
• Collaborate with cross-functional teams to embed outstanding experiences within communities, digital platforms, and intervention projects
• Champion diversity, equity, and inclusion within the team and wider organisation
• Manage a budget of circa £60k and meet direct income targets

Who We’re Looking For

• Proven expertise in user and experience design, ideally in member-based or customer-focused organisations with 10,000+ users
• Experience designing scalable, digitally enabled fellowship or community experiences at scale
• Strong leadership skills with the ability to manage and inspire a diverse team
• Excellent communication skills and a data-driven, agile approach to problem-solving
• Commitment to fostering inclusive environments and embedding DEI principles in all aspects of work

This is a pivotal leadership role that offers the chance to shape an innovative fellowship experience, working in a collaborative and mission-driven environment. You’ll join an organisation dedicated to making a meaningful impact while developing your own leadership and user experience expertise.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Communications and Campaign Executive
Reference: JUL20254023
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

Introduction

Reporting into the Head of Planning & Delivery, this role is the central link between our reactive and planned reactive teams and the rest of the organisation, in particular Country Comms, Policy & Advocacy, and Campaign & Mobilisation teams. It is responsible for making sure all our reactive and planned-reactive comms are managed and delivered across appropriate owned and earned channels.? Strategic Communications colleagues, Media and PR teams, Delivery Managers, key stakeholders across the organisation, and our Content & Creative teams will be your day to day partners.

This role needs to be collaborative, resilient and able to adapt quickly to new information and shifting priorities, understanding when decisions are needed and making sure the right people are involved. Comfortable working in a fast moving environment, collaborating with colleagues across the RSPB and acting as a conduit to keep all teams and stakeholders informed, this role needs to maintain a broad view of activities on all comms channels so that changes can quickly be updated and communicated to the wider group.

This role is required to support the work of the Campaign & Mobilisation team, by delivering reactive and planned reactive one-off emails and/or website updates. This means you will need to be comfortable switching between different ways of working (agile and waterfall) and be able to prioritise your own workload effectively. You will be taking briefs from Activity Owners and managing the delivery work, working closely with our Traffic Management and Content & Creative teams.

This role is expected to be a key part of our planning cycle, making sure our activities across channels are coordinated and aligned. In this way you will wear different hats throughout each day, making sure information is being transferred and decisions are being made at pace; a fundamental and important member of the comms community.

Role specific tasks include:

• Own and maintain a clear, live and accurate 12-week Communications Calendar, and ensure teams understand what is expected of them from both a delivery and an Activity Owner perspective. Making sure there is transparency across all teams, and that information is accessible to all stakeholders.
• Collaborate with our Annual Marcomms Planning process, making sure that the 12-week Comms Calendar reflects the activities agreed in the MarComms Calendar, and that all changes/information is kept up to date.
• Responsible for chairing the ‘Lookahead’ meeting (a group which responds to work within a 12-week timescale) and maintaining the meeting Planner with all relevant information.
• Key stakeholder in the ‘Newsroom’ meeting, making sure that all activities reflect decisions made in the Lookahead meeting and identifying where changes need to be made to accommodate shifting daily priorities.
• Writing delivery briefs, keeping all Activity Owners updated about decisions and progress for reactive and planned-reactive comms, and making sure our Content & Creative teams have the information they need to deliver work.
• Make sure that all required activity requests are submitted for review through our Triage processes, and then take all agreed requirements to the Lookahead meeting for consideration/delivery.
• Build and maintain relationships with our Campaigning & Mobilisation teams, taking briefs and working collaboratively to deliver requirements. Manage the lifecycle of the process to enable teams to meet deadlines. Make decisions as appropriate and escalate any issues to the Head of Planning & Delivery.

Essential skills, knowledge and experience:

• Experience and knowledge of marketing, communications and design
• Understanding and experience of writing Content briefs
• Proven experience of working with PR, Media, Creative and Digital Delivery teams, with a clear understanding of the different disciplines within each
• Excellent communication, written and interpersonal skills
• Analytical and problem-solving capability
• Strong stakeholder management and negotiation skills, and the ability to influence others, explain/discuss concepts and ideas.
• Strong people management skills and the ability to work collaboratively with peers and colleagues.

Desirable skills, knowledge and experience:

• Experience of work management systems, such as Jira
• Knowledge of Traffic Management principles

Closing date: 23:59, Monday 4th August 2025
We are looking to conduct interviews for this position from 18 Aug 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.