Head of community fundraising jobs
Join Samaritans and help shape the digital experience that supports millions.
We’re looking for a Website Manager to lead the development and delivery of Samaritans’ websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you’ll lead on digital excellence and work with external partners to grow our reach and improve user journeys.
Contract
- £40,000 - £42,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Lead and develop a high-performing Web team
- Oversee website content strategy and functionality improvements
- Manage digital aspects of major campaigns and projects
- Own and optimise our digital ecosystem, including third-party platforms
- Drive SEO, PPC and content opportunities to increase reach and conversions
- Champion digital best practice and support internal teams to upskill
- Use data and analytics to inform decisions and improve performance
What you’ll bring
- Strong editorial judgement and digital marketing expertise
- Experience managing web development and content workflows (Agile experience desirable)
- Proficiency with CMS platforms (Wagtail experience a plus)
- Proven leadership and team management skills
- A data-driven mindset and understanding of user experience principles
- Knowledge of digital legislation, standards and trends
- Excellent communication skills and emotional resilience
See the full job description and person specification for further information.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter. Please ensure your cover letter details how you meet the essential skills and experience.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 20th October 2025 at 09:00am
Interviews: w/c 3rd November 2025
The client requests no contact from agencies or media sales.
In addition to the 50+ young people we see every day out our centre, New Horizon’s Outreach service works with young people on the streets and in the community. The team works pan London to deliver a youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regualr outreach shifts (early mornings and late evenings) across London aswell as supporting our clients in the day centre and developing a best practice approach to supporting young rough sleepers and the hidden homeless.
- Permanent, full-time role in the Rough Sleeping Team
- Salary: £31,200-£34,736
- Deadline to apply: 9am Friday 24 October
The client requests no contact from agencies or media sales.
Details:
Salary: £33,500 per annum.
Location: The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 9 am on Monday 20 October 2025
Interview dates: Thursday 30 and Friday 31 October 2025. Interviews will take place online over MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
As our Membership Communications Officer, you’ll play a vital role in engaging with the people who work in Hospice UK’s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK’s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content.
Working closely with colleagues in the Membership Engagement and Communications & Campaigns teams, you’ll:
- Create and deliver compelling content across web, email and social media channels.
- Source and produce stories that showcase the incredible work of our members.
- Plan, research and build web pages, and manage social media activity.
- Analyse engagement data to provide insights and continuously improve our communications.
A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector.
About you
Are you a creative communicator who loves making content shine? You’ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you’ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content.
It’s a bonus if you’re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations.
If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Camara (her contact details are available on our website)
You’ll find lots more information in the Candidate Information Pack (available on our website to download).
How to Apply:
To apply for this role, please send us the following documents by 9am on Monday 20 October 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Monday 20 October 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Terms & Conditions:
Location: Can be remote or based in London or Manchester. Must be able to regularly attend all day meetings in London and to travel extensively in England
Working hours: Part time – 3 days a week
Contract: 12-month initial term with a view to extending
Salary: £25029 per annum, actual salary (FTE £41705). If based in London: £27423 per annum, actual salary (FTE £45705, inclusive of London weighting)
Benefits:
Pension: Aviva Stakeholder pension with a 5% employer contribution .
Annual leave: April to March - 30 days plus statutory bank holidays (18 days + pro-rated bank holidays for a 3-day week) we also have an additional 3 closure days between Christmas and New Year.
Other benefits: Eye-care vouchers, Cycle to Work Scheme, Employee discount platform, Clinical Supervision and Employee Assistance Programme.
Role Summary:
We are building something bold: a collective of women and organisations working side by side to end the unjust, unsafe and unfair use of remand against women in the UK. We need a leader who is not only strategic and organised, but also deeply committed to the power of lived experience, coproduction, and intersectional feminist principles.
This role is the backbone of the project. You’ll hold the threads that connect our members, supporting and championing women with lived experience of the criminal justice system, and ensure our collective voice is strong, united, and impactful. You’ll be guiding—not dictating—so that the project grows from the wisdom, creativity, and resilience of the women at its heart.
If you’re ready to use your skills and passion to create real change, and you believe in leadership that listens, collaborates and disrupts the injustice of remand, this is the role for you.
Women with lived experience are actively encouraged to apply for this role, if you do not think you meet all the criteria set out below but do believe you have transferable skills or relevant experience that would make you successful in this role, we would be happy to have an informal conversation with you, to arrange this, please proceed to the application portal for the contact details of Kate Fraser.
Key Responsibilities Areas:
- Project management and coordination
- Coordination of the collective
- Partnerships and stakeholder engagement
- Communication
For full description please download the recruitment pack.
The client requests no contact from agencies or media sales.
This exciting role sits in our Campaigns, Impact & Partnerships team, who are one of NHYC’s main drivers of systems change and partnerships. Our Data & Impact Manager works dynamically across the organisation to support frontline teams in recording and sharing the impact of our work. We’re looking for someone curious, patient & with a strong eye for detail. This role oversees our data and outcomes tools, making sure we’re accurately recording and evidencing the change we create. The role holder will work across an array of digital tools to provide data and narrative about our work for our teams, funders and the wider public.
It’s a great opportunity to join the team as we take on another expansion and a new range of partnerships, this role is perfect for someone looking to take a step up in project and data management, training & information sharing. They’ll also have the opportunity to lead on landmark pieces of work including large scale service evaluations, experience our frontline offer and stretch themselves by informing the development of our next organisational strategy. They’ll sit within a supportive and talented team who also work across our campaigns, impact and partnerships work but will have autonomy and independence over their role and objectives.
- Permanent, full-time role in the Campaigns, Impact and Partnerships Team
- Salary: £37,024 – £41,600
- Deadline to apply: 9am Monday 27 October
The client requests no contact from agencies or media sales.