Head Of Community Services Jobs in London, Greater London
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on Appointment:£14,742 - £16,216 per annum (FTE £24,570 - £27,027 per annum)
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
The Alumni Programmes Manager will sit within the Programmes team and will report to the Head of Alumni Engagement. The Sutton Trust’s alumni programme aims to develop a vibrant community of alumni who are offered ongoing support, and who in turn can give back to the Trust in a variety of ways.
Our careers offering of activity to alumni post-18 – predominantly reaching those who are studying at undergraduate level – was launched in 2021 to aid employability and career support for this group. In addition to the new programmatic offering, 2021 saw the launch of two new bursary schemes targeted at this group, funded by corporate partners. The Alumni Programmes Manager plays a central role working with corporates and delivering and piloting new programmes for alumni – including ringfenced placements or insight opportunities. The role will be responsible for the management of the application process, as well as coordinating promotion, delivery of programme activity, and programme evaluation. They will line manage the Alumni Assistant and oversee their workload to ensure support across both the careers and bursary programmes, as well as support across the full range of alumni work. They will also oversee the Alumni Assistant to deliver practical aspects of the post-18 work such as organising webinars, managing enquiries and communicating with bursary recipients to track their progress.
The Alumni Programmes Manager will work also closely with the Programmes and Development teams to support on funding relationships for donors to the Trust’s employability and alumni work and continue to develop and deliver impactful employability and bursary programmes for our community of young alumni 0-5 years out, across a range of sectors.
Main duties
Duties will fall broadly into the following categories, but may change as the role develops and the alumni/post-18 offering grows:
- Lead on planning and delivery of all career and employability-based communications to alumni 0-5 years out of their programme
- Lead on the planning and delivery of the application and allocation process for the two alumni employability bursaries, supported by the Alumni Assistant and keeping the Head of Alumni Engagement and other senior stakeholders at the Trust and the funders informed and involved where appropriate
- Work with the Finance and Operations team to oversee funding allocation for bursary recipients and ensure payment guidelines are followed, and regularly reviewed.
- Lead on the management of the key termly check-in process with bursary recipients including supporting the Alumni Assistant and other team members required to deliver a proportion of the calls.
- Manage day-to-day delivery of employability bursaries evaluation framework, working with colleagues in the wider Trust on data and insights
- Manage the curation and implementation of digital employability resources for STA
- Manage communications to drive engagement with students in the alumni employability programmes and resources on STA
- Curate a programme of in-person employability events e.g. networking events or workshops, across a range of sectors and in response to student demand, to meet the employability needs of Sutton Trust alumni
- Working with the employability team to support the design and delivery of events and activities on the existing alumni employability programmes – e.g. Careers Plus
- Line manage the Alumni Assistant who supports on post-18 activity as well as the wider Alumni team
- Working with colleagues to manage the Trust’s day-to-day relationship with corporate and programme delivery partners for opportunities to support post-18 employability programmes, representing this area of work across the Trust and sometimes externally
- Working with the Head of Alumni Engagement to maintain key stakeholder relationships including with the alumni bursary corporate funders, alumni volunteers, university coordinators or other partners
- Ensure data for engagement with employability and bursary activity is recorded on Salesforce
- Suggest new ideas and insights for growth of the post-18 offering, that feed into the broader strategy and long-term vision for alumni.
General:
- As required, provide support to the Alumni and Programmes team more widely, for example in supporting delivery, events and other activities.
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Leading projects, including planning, administration and delivery
- Working with multiple teams
- Demonstrable experience of line-management or overseeing work of interns / support roles.
- Demonstrable experience of working in a role with a variety of internal and external stakeholders
- Working with data, analytics, and reporting
- Working within or an understanding of the not for profit sector;
- Excellent verbal and written communication and strong analytical skills
- Has knowledge and experience of the higher education and/or education sectors;
- Facilitation of sessions with young people in person or online
We are also looking for an individual who:
- Can prioritise when working to multiple deadlines in a fast-paced environment
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has knowledge and experience of the higher education and/or education sectors;
- Has excellent attention to detail;
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full-time, Permanent
- Salary: £41,000-£43,000
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Location: Remote (based in England & Wales with occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £28,665 - £30,865 pro rata (£11,466 - £12,346 actual)
Hours of work: 2 days per week (14 hours)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Finance Manager role involves:
- Overseeing day-to-day charity finance functions
- Managing expenses, payments and payroll processes
- Communicating and presenting financial reports and information
About you
Do you have accounting experience and strong numerical skills? Are you looking for an opportunity to use your financial expertise in a charity setting? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Finance Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
Right now, the Partnerships and National Engagement Team is in an incredibly exciting period of growth, as Partnerships Development Manager you will play a pivotal role in building new transformational partnerships which support Crisis new ten-year strategy.
Working as part of a friendly and enthusiastic team you will be you will be responsible for identifying, nurturing and developing a robust pipeline of new partnerships, with value-aligned businesses, developing opportunities for us to work together to help us end homelessness in the UK.
As a key member of the Partnerships Development Team, you will be expected to deliver significant growth in Crisis corporate income and personally secure six and seven figure partnerships and sponsorships.
About you
To be successful in this role, you will be a highly motivated, target-driven fundraiser who relishes the opportunity to develop innovative, creative, and strategic corporate partnerships. You will have a track record of pitching, securing, managing, and growing six and seven figure partnerships in the third (or equivalent) sector, coupled with excellent relationship management skills with internal and external stakeholders. You are self-motivated and able to work on your own initiative, but you also enjoy collaborating with colleagues.
We are looking for a personable and intuitive candidate with excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience.
This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Crisis.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 at 23:55
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interview dates will take place online w/c 7th October
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Embark on a rewarding journey as an Advocate and Advisor with us!
Working across projects you will support D/deaf and Disabled people to have choice and control over their life using a holistic approach. This role is a mixture of supporting Disabled people to express their views and wishes, and ensuring their rights are upheld through Advocacy support and providing advice across topics such as Housing and Benefits.
In this pivotal role, you'll be at the forefront of delivering high-quality Advocacy and Advice for D/deaf and Disabled individuals in Tower Hamlets.
As a key member of the team, your responsibilities will include:
· Managing a caseload offering Advocacy and Advice to D/deaf and Disabled people with a range of impairments. This includes seeing clients through virtual appointments as well as face to face appointments at Reals Offices, partner offices, GP surgery’s or as home visits.
· Promoting Advocacy and Advice across the borough
· Working within Real’s quality frameworks; Real holds the Quality Practice Mark for Advocacy and the Advice Quality Standard.
· Supporting the Coordinator with monitoring and evaluating the service and overall service delivery
Working under the guidance of the Advocacy Coordinator, you'll champion the rights of Disabled individuals, addressing issues spanning social care, housing, health, finances, and more.
The ideal candidate with either hold, or be prepared to work towards an Advocacy or Advice NVQ.
If you are ready to make a difference and advocate for positive change, apply now to be a vital part of our team!
The client requests no contact from agencies or media sales.
We are dedicated to creating an environment where every colleague and volunteer can excel in their roles and make a positive impact on young people. To achieve this, we need to ensure our support for the volunteer lifecycle—from onboarding to offboarding—is robust, efficient, and fosters excellent volunteer management. This, in turn, contributes to an outstanding volunteer experience.
We are seeking someone who shares our enthusiasm for this mission to join us on a fixed-term contract, covering maternity leave, in our People and Learning team. In this role, you will play a crucial part in maintaining and enhancing our volunteer lifecycle processes, managing volunteer data, and ensuring compliance with our policies.
If you have a strong grasp of the volunteer journey, the necessary people processes, and are well-versed in systems and data management, this could be the perfect role for you.
If you’re ready for a rewarding challenge and want to be part of a fantastic team, we’d love to hear from you. To apply, please submit your CV along with a supporting statement that demonstrates how you meet the essential and, if applicable, desirable skills, knowledge, and experience outlined in the job description.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
Key Duties
People & Culture Strategy
- Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
- Drive consistency of the implementation of the Plans
- Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
- With senior leadership, manage talent and succession planning
Human Resource Management
- Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
- Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
- Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
- Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
- Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
- Complete all required administrative tasks for new starters and colleagues leaving the organisation
- Processing and managing of maternity, paternity, and adoption in line with policies and best practice
- Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
- Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
- Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
- Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
- Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
- Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
- Support change management processes
Business Support/Compliance
- Contract management for Employee Assistance Programme
- Contract management for IT
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about helping people to turn their lives around? If so, come and join our small, friendly team at Working Chance.
We are an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.
Our Employment Advisors help our clients to find work that fits their skills and aspirations and that enables them to build the life they want. You will do this either by advising clients on their own job search and applications, or by supporting them to apply for roles with particular employers we have relationships with.
The ideal candidate will be highly empathetic with fantastic people skills and able to quickly build rapport. You’ll need personal credibility and confidence to liaise with employers about vacancies they need to fill. Excellent literacy and proofreading skills are essential so that you can help clients to produce high quality CVs and supporting statements.
Previous experience of supporting people into employment is a must. Experience of working with people who have faced adversity and complex challenges would be an asset.
You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.
Closing date: 5pm 27th September 2024
Interview date: w/c 7th October 2024
As an organisation passionate about supporting women with criminal convictions into employment, we welcome applicants with lived experience of the criminal justice system. We welcome a broad range of candidates, particularly those who identify as Black, people of colour, and a range of ages as they are underrepresented in the organisation and the sector.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
We want you to have every opportunity to demonstrate your skills, ability and potential; let us know if you require any assistance or adjustment so that we can help with making the application process work for you.
Proud to be Organisation of the Year in the Howard League Community Awards 2022, a finalist in the Centre for Social Justice Awards 2022, and shortlisted for Charity of the Year 2019 and 2021 at the Charity Times Awards.
Please apply with your cv and covering letter explaining why you are interested in the role and how you fit the job description.
The client requests no contact from agencies or media sales.
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition, Maternal Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), and emerging areas of food systems transformation for nutrition, as well as our highly regarded international publication, Field Exchange (FEX) and our peer-to-peer technical forum en-net.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Purpose of the role
The Senior Technical Associate role is a key member of the Senior Technical Team at ENN. The post holder will bring extensive skills, expertise and capacity to deliver on a portfolio of our projects, provide strategic and technical direction and leadership, and manage their teams.
Terms and Conditions
· Hours of work: This is a full-time position (37.5 hours per week) for a 12 month fixed term contract (maternity cover). We will consider appointing two part-time positions to secure the right technical fit and skillsets.
· Type of contract: 12-month Fixed Term Contract
· Location: Office or home-based
· Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata) plus office closure days between Christmas and New Year
· Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
· Salary: circa £53,000 per annum depending on experience (pro rata if part-time)
· Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
· Eligibility to work: The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position
Key Responsibilities
1. Technical
The Senior Technical Associate will manage a portfolio of projects, lead on, and support, project delivery and develop content of technical outputs. This will involve being accountable for quality and timely delivery. The priority areas for this position are:
· Portfolio lead for ENN’s Infant and Young Child Feeding in Emergencies (IFE) and Management of small and at-risk infants under 6 months and their mothers (MAMI) projects
· Project lead for Infant and Young Child Feeding in Emergencies (IFE) Project.
· Technical lead for pieces of work/activities within the IFE/MAMI portfolio.
· Senior editorial role in Field Exchange
· Institutional engagement; particularly donors and foundations
Distinguishing role characteristics include:
· Portfolio lead: – Provide oversight of the balance, delivery and directions within the portfolio, managing the portfolio team, and with responsibility for ensuring plans are resourced.
· Project lead: Ensure delivery and assure quality technical outputs
· Technical lead: Deliver on specific pieces of work/activities within the portfolio
Examples of the types of project responsibilities the postholder will assume, depending on the specific role requirements and their relevant experience, include:
· Providing technical leadership to design, manage, deliver and ensure quality control on project areas
· Convening and facilitating working/advisory groups and leading technical meetings/consultations
· Brokering technical consensus
· Undertaking and/or overseeing research, such as scoping reviews
· Content development and shaping, having a senior editorial role
· Developing reach and securing engagement on project areas, including audience profiling and network development
· Working with our Digital Communications Specialist to identify and develop innovative communications tools and media to support uptake of outputs
· Coordination with actors as relevant to the project (internal, external, multi-agency, working groups and forums)
· Instigation of project relevant technical meetings, and ensuring their success, relevance and impact
· Reports and analysis development
· Working with the Projects Team to develop and monitor against project workplans and budgets
· Monitoring and evaluation
· Communications, donor and other reporting
· Development of portfolio specific funding opportunities and relationships.
· External representation
2. Strategic Development
The Senior Technical Associate will contribute to the overall strategic development of ENN and our strategic partners, including:
· Contributing to the realisation of ENN’s Strategy, potentially including representation on ENN’s Senior Leadership Team.
· Being aware of key developments in the nutrition (and related) sectors, identifying new activities, partners and opportunities that align with ENN’s strategy.
· Representing ENN and contributing to global groups/initiatives/efforts
· Assisting the Senior Technical Team in providing strategic engagement support for identified donors
· Development of concept notes & project proposals
3. Team and Management Responsibilities
The Senior Technical Associate will have team management responsibilities including:
· Line management responsibility for technical team members
· Manage and develop the technical (and other) skills of ENN’s staff
· Engage in the technical review of colleagues’ work
· Act as a ‘buddy’ and / or co-lead to other technical project leads if required
· Contribute to internal communications, information exchange, learning and staff engagement
· Contribute to technical debate and discussions, supporting consensus building
· Actively promote ENN’s commitment to diversity and inclusion, leading by example and contributing to an organisational culture where every individual is recognised and valued
Person Specification
Essential requirements
· Master’s degree in nutrition/Community Nutrition, Public Health or relevant discipline or equivalent professional experience
· Strong technical acumen and knowledge of the policy, research and practice landscape (stakeholders, policies, gaps, current key topics and challenges) in International Nutrition and Health.
· Significant technical experience in the priority areas outlined above
· Significant, relevant field experience
· Strong interpersonal, facilitation, influencing, consensus building and brokering skills and experience.
· Experience in conducting research, including as lead author and for publication.
· Editorial experience and the ability to peer review and critically appraise written content
· Experience in quality assurance for technical outputs
· Experience in knowledge management, and/or projects that focus on ‘learning’
· Experience in coordinating diverse work portfolios and team management
· Experience in donor liaison, reporting and relationship management
· Experience in developing funding opportunities
· Experience of line management
· Excellent communication, presentation, written and analytical skills
· Motivated, takes initiative, innovates and drives progress
· Good cross-cultural awareness and experience of establishing good working relationships with a wide range of stakeholders at national and global level
· Comfortable to work both autonomously and as a member of a dispersed and diverse team
Desirable requirements
· Experience of planning, developing and reshaping technical publications
· Experience as a technical lead on complex, institutionally funded projects
· Experience of providing support to country programmes on project design and delivery
· Experience in guideline and guidance development (international, national)
· Experience in strategy development and delivery
· Experience of supporting food systems/health programmes /system strengthening in developing contexts
· Nutrition/nutrition-related primary / other research experience
· French speaker or another relevant language
Reporting Lines:
The Senior Technical Associate will report to one of ENN’s Technical Directors and will have line management responsibility
Application Process
Please submit a Cover Letter (no more than one page) and CV no later than 23:59 Wednesday 2nd October 2024 (BST). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application, if not full time.
Please note that ENN does not accept speculative applications from recruitment agencies.
ENN is committed to diversity and inclusion, and to building a culture where every staff member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
The client requests no contact from agencies or media sales.
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
About the role
This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.
We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.
Main Duties and Responsibilities
Project Management
- Working with the wider public fundraising team, support the development of plans and activity to manage a portfolio of acquisition, retention and stewardship campaigns including, but not limited to, gathering content, setting up landing pages, creating graphics and assets for digital content, designing ad content, as well as delivering email and social media communications and digital versions of our supporter newsletter.
- Provide digital support for each fundraising project from start to finish. Lead on creating segmented and tailored email journeys – source content and create briefs, liaise with suppliers, create and oversee data selections, exports and imports and manage sign off process.
- Manage our email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.
- Ensure continued communications and strong working relationships with the Direct Marketing Manager and Digital and Comms teams.
- Play an active role in coordinating digital communication plans across the organisation, working alongside the Direct Marketing Manager and Comms colleagues to suggest themes and content as well as creating/scheduling content as and when required.
Email Marketing
- Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.
- Work with colleagues and draw on existing data to develop insights and understanding about our supporters. Use this information to develop content which is engaging, informative, and meets supporters’ needs.
- Provide support to the Public Fundraising team for all email content, and ensuring all content aligns with wider organisational goals and principles.
- Champion email marketing best practices across the organisation, providing advice and feedback to improve email engagement and effectiveness.
For more information about the duties and responsibilities of this role, please download the attached job description.
To apply, please visit our website via the apply button.
Closing date: 23 September 2024.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society in which no woman is held back by a conviction, and where she has the support, encouragement and opportunities she needs to reset her life and thrive.
We work to create better informed and more empathetic attitudes about women with convictions and to raise awareness about the issues that often underlie women’s offending.
In short, we believe no woman should be held back by her past.
We’re looking for a new HR Manager to build on our existing policies and processes and take our inclusive and high performing culture to the next stage.
As HR Manager you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations case work, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to building trusting relationships with a wide range of people set you apart, as will your passion for the work we do.
You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary we offer flexibility, generous holiday, time off for your birthday and wellbeing days.
Closing date: 10am 23rd September 2024.
As an organisation passionate about supporting women with criminal convictions into employment, we welcome applicants with lived experience of the criminal justice system. We welcome a broad range of candidates, particularly those who identify as Black, people of colour, and a range of ages as they are underrepresented in the organisation and the sector.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
Add logos Proud to be Organisation of the Year in the Howard League Community Awards 2022, a finalist in the Centre for Social Justice Awards 2022, and shortlisted for Charity of the Year 2019 and 2021 at the Charity Times Awards.
The client requests no contact from agencies or media sales.
Job Title: HR Administrator
Salary: £29,071 per annum + £3,276 per annum London Weighting
Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)
Contract: Permanent
Based: Whitechapel HQ (office based, 1 day remote working possible)
Deadline: 23:59, Wednesday 2 October 2024
Interview Date: TBC, w/c 14 October
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.
Main Responsibilities
Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:
Contribute towards the achievement of CUK and its strategic objectives
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Provide high standards of HR admin support to Citizens UK stakeholders.
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Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.
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Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.
Achieve work targets effectively
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New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.
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Leavers: leading on leaver admin process, ensuring it is completed in timely manner.
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Recruitment: becoming an expert user of Applied, our applicant tracking system. Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.
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Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.
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Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.
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Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).
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Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.
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SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.
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Appraisals: ensuring appraisal forms are logged and uploaded to ADP.
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Probation: Managing the probation period process
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Minute taking at HR/relevant meetings and sharing with colleagues.
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Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Learning and expertise
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Using admin skills and knowledge effectively and be committed to HR related continuous professional development.
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Providing Citizens UK stakeholders with advice on HR admin process.
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Taking proactive steps and be keen to learn processes and develop HR related knowledge.
Develop and manage relationships across the organisation and externally
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Arrange HR Inductions with HRBPs and new joiners.
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Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.
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Organising quarterly Citizen UK Group Induction.
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Preparing contracts/offer/variation/probation letters for team to approve.
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Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.
Communications
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Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.
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First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.
Knowledge Management
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Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.
Generate income and resources
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Taking responsibility for the careful use and stewardship of Citizens UK’s resources.
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Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.
Safeguarding, Health & Safety
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Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.
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Organising and tracking employees’ compliance training.
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Proactive in maintaining own wellbeing at work.
Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.
Person Specification
(D) Desirable, (E) Essential
Qualifications
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CIPD Level 3 Qualification (D)
Experience
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Previous admin or office-based experience (E)
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Previous HR Experience (D)
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Experience of using HR systems (D)
KEY SKILLS AND KNOWLEDGE
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Intermediate level IT skills including MS Office and Excel (E)
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Attention to detail (E)
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Able to work well as part of a team, and maintain effective communication with colleagues (E)
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Ability to deal with others in a professional manner (E)
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Good written and verbal communication skills (E)
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Good organisational and time management skills (E)
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Knowledge of GDPR and Data Protection principles (D)
PERSONAL QUALITIES & VALUES
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Commitment to the values of Citizens UK (E)
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A self-starter with ability to take initiative and work independently (E)
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Keen to build career in HR (D)
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Strong team worker (E)
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Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)
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Self-motivated, accountable, and adaptable (E)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you want to support young people to find their path to success, then this is the job for you.
Location:We work from home with regular travel to members schools – as such a full driving licence and access to a vehicle is essential.Due to the location of our members, we are specifically looking for candidates located in Birmingham, London (within the M25), and Manchester.
About the role: as School Membership Coordinator, you will have the opportunity to combine flexible working from home with hands-on delivery of impactful programmes in schools, supporting our members.
Key to this role is ensuring that schools are actively engaged with us, guiding and helping them to make the most of their membership with Future First. You will support a portfolio of member schools remotely, working 3-4 days per week from home. This gives you a great opportunity to build meaningful relationships with new and existing members.
We envisage 1-2 days per week delivering in-person support across our network of member schools – and although we will always try to minimise travel, the geographic breadth of our reach, means that there will, on occasion, be longer days and overnight stays.
Duties and responsibilities
- Build and maintain effective and proactive relationships with member schools
- Working closely with key contacts to plan and deliver impactful school workshops
- Work with colleagues to support delivery with employer partners
- Grow our membership with effective and impactful sales
- Contribute to our growth strategy
- Be part of an effective, small team
We are seeking someone who is organised, great at managing relationships and confident in delivering workshops to young people in schools. You will have some experience of CRMs, a full driving licence and access to a vehicle.
How to apply:
Closing date: 2 October 2024 - please note that we will review applications as they come in and interview candidates on a rolling basis. We reserve the right to close the application window early depending on the volume of applications received.
Please submit your CV along with a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First.
For more information please see attached job pack
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role a new role for Buttle UK and will be pivotal in enhancing public awareness, support, and engagement with our mission. The Marketing Manager will lead the development and execution of comprehensive marketing strategies, encompassing brand management, public relations, and digital marketing initiatives. This position will play a crucial role in shaping our brand identity, driving income generation, and demonstrating the impact of our work.
The client requests no contact from agencies or media sales.
The Office Facilities and Safety Officer is responsible for ensuring the efficient operation, maintenance of a safe and healthy work environment; [by developing, implementing and monitoring safety policies and procedures] and overall management of the physical work environment This role ensures compliance with all relevant health and safety regulations, conducts risk assessments, and provides training to employees on safe work practices. By proactively identifying hazards and working closely with all departments. This role is key in creating a safe, comfortable, and productive workplace for all employees by overseeing the daily operations of the office facilities, including space planning, equipment management, and contractors.
The postholder will also play a key role in implementing sustainability initiatives, ensuring compliance with health and safety regulations, and managing budgets to optimize facility-related expenses. Through proactive maintenance, effective space utilization, and managing contractors, the postholder will contribute to a positive and efficient working environment that supports the organization's overall goals and objectives.
Person Specification
- The ability to communicate in a clear and lively manner both in writing and verbally
- This post would be suitable for someone with experience in office and facilities administration
- Good IT competency in MS Word, and Excel
- The aptitude to understand finances, budgeting and budget management
- Good telephone manner
- Ability to deal sensitively and diplomatically with a range of people
- Organised, able to work to tight deadlines and manage conflicting priorities
- A willingness and ability to work evenings and weekends as required
- Good communication skills with the ability to deliver succinct oral and written output.
- Well organised and able to prioritise a changing workload.
- Enjoys finding solutions, and getting things done
- An eye for detail and desire for accuracy
- Has a can do attitude, and is a 'completer-finisher'
Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
About us
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.