Head of customer experience jobs

Job Role: Management Accountant
Salary: £37,000 per annum
Hours: 35 hours per week
Location: Hybrid: Working remotely/Brixton
Reports to: Head of Finance

We are seeking a high-calibre, values-driven Management Accountant to support our Head of Finance in delivering excellent financial stewardship across the church and our trading subsidiary.

Ruach City Church is going through a very exciting period of change and expansion. To be to be successful for this role you will need to be part qualified or fully qualified (or be qualified by experience) with knowledge and experience of both financial and management accounting, and good technical knowledge of financial systems.

If you are experienced in providing accounting services, have strong team leadership and management skills, and experienced in working proactively to make and implement effective organisational change, we’d love to hear from you!

Responsibilities - Key financial and management accounting functions including:

• Month-end and year-end close
• Budget preparation and reporting
• Financial controls, reconciliations and audit support
• Supervision of finance team workload
• Fixed assets, income and expenditure monitoring
• Production of accurate and timely management accounts

About You

• A recognised accounting qualification (or current study toward one)
• Knowledge of both financial and management accounting, and good technical knowledge of financial process management including Sage
• Proven experience of providing accounting services in an accounting department.
• Experience producing clear financial reports and reconciliations
• Excellent attention to detail, integrity and organisational skills
• The ability to build relationships and support both finance colleagues and stakeholders
• Has experience in charity finance or fund accounting (desirable, not essential)
• Thrives in a mission-focused environment
• Is ready to lead with excellence, integrity and service
• You will be committed to Ruach City Church values and be customer focused.

What we do

Ruach City Church is one of the largest and fastest growing non-denominational Pentecostal Christian churches in Europe.

The church is known for hosting interdenominational events which have had an overwhelming success in promoting greater unity within the wider Christian church. It is an exciting time to be working for Ruach as we look to expand with new dynamic projects.

What we offer

Ruach City Church offer 28 days holiday per annum (pro rata for part time) plus public holidays. A pension contribution scheme, health care including opticians, dentist cover and other associated benefits. Interest free season ticket loan after successful probationary period and birthday leave (following 2 years of service).

Applications will be reviewed on a rolling basis, and the advert will be closed early if an appointment is made prior to the closing date so please do not delay in applying.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role may require interaction with children and vulnerable adults as well as maintaining confidential and sensitive information about them. The successful candidate may be required to apply via Ruach for a criminal record check through an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About Us

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.

About the job

We are looking to recruit a Grants and Foundations Manager to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.

The Grants and Foundations Manager position is ideal for someone with previous experience of income generation and a proven success in securing funding from trusts and grant making bodies. You will work closely with senior and service managers, to research new funding opportunities, building and sustaining strong relationships with new and existing funders. You will prepare grant applications and maintain a comprehensive database of funders, opportunities and grant applications, in addition to managing and evaluating bids to ensure optimal outcomes.

You will be highly organised with excellent written communication and interpersonal skills, with the ability to produce clear, compelling and persuasive proposals. Additionally, you will have strong relationship building skills, with the ability to engage and grow income from a wide range of supporters.

A high level of computer literacy and IT skills, including Microsoft Office and CRM is essential.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

37.5 hours per week Monday to Friday with occasional evening and weekends required.

Part time would be considered

Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Manager role, complete the necessary information and upload your application form plus any supporting documents.

Closing date: Thursday, 8 January 2026 at 9am

Interview: Monday, 19 and/or Tuesday, 20 January 2026

Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check. 

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

We are excited to offer a fantastic opportunity for a motivated and enthusiastic individual to join our Development team. This role is ideal for someone who is passionate about the arts and eager to build a career in fundraising.

As part of our small, dynamic and purpose-driven team, you will play a key role in helping to grow support for our work. You will bring excellent organisational skills, attention to detail and a commitment to collaborative working and high professional standards. With previous administrative experience, confidence using Microsoft Office, and a background in a customer-focused environment, you will feel at home in this varied, people-focused role.

Alongside your core responsibilities, you will help maintain our organisational database and support the coordination and delivery of a diverse programme of supporter events—ensuring that every guest enjoys an exceptional experience. (Please note that some evening and weekend work will occasionally be required.)

A key feature of this role is the comprehensive training programme built in to support your professional growth. You will receive structured development across all areas of fundraising—including trust and foundation fundraising, individual giving, stewardship, event management and data management. This is a role with real potential; you will learn, grow, and see your work make a meaningful and visible impact.

As Development Executive you will

• Manage the Spektrix CRM database
• Work alongside colleagues to deliver bespoke supporter events in Leeds and at venues across the UK
• Research and collate data to support fundraising activities
• Work with colleagues to draft funding bids and reports
• Support the smooth running of the Development department
• Be supported with an in-depth training programme to develop your skills as an arts fundraiser

We are looking for someone who

• Has administrative experience, organisational and time-management skills – able to manage multiple priorities effectively
• Has experience using or an interest in learning how to use CRM systems (ideally Spektrix) to manage data and support fundraising activities
• Is a motivated self-starter with strong interpersonal skills and the confidence to engage with Northern Ballet’s supporters
• Has a passion for arts and culture

​Are you an experienced and passionate fundraising professional ready to lead a busy team and make a meaningful impact?​

We’re looking for an Individual Giving Fundraising Manager to take the lead in delivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice. With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference.

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In this role, you will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme.

You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause. You’ll contribute to the development of operational plans, income targets and annual budgets.

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About You:

You’ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You’re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight.

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If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you.

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Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.

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This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate. We also offer home working opportunities at St Catherine's, however, onsite attendance is expected.

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When you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: that will be here for you through the joyful memories, final goodbyes and moments after. If that sounds like something you’d find fulfilling, please apply today.

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Employees at St Catherine’s Hospice can enjoy a variety of benefits including:​

• 25 days holiday, increasing with length of service to 30 days + public holidays
• Option to buy or sell up to 1 week of annual leave
• Day off for volunteering
• Day off for moving house
• Blue Light Card
• Cycle to work scheme
• Eye test vouchers
• Generous Pension – Up to 9% employer contributions or honour of NHS pension
• Enhanced maternity/adoption pay
• Life Assurance – 4x basic salary
• Pay enhancement of unsocial hours
• Flu Jabs
• Counselling Offering
• Discounted Gym
• Schwartz rounds
• Wellbeing Supervision (aka clinical supervision)
• Career pathway and progression

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We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.​

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If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you!​

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If you require any additional information or would like to discuss this role further, please visit our website.

Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.

About the role

You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.

Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.

About you

You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.

You’ll also bring:

• Experience in using data insight to identify and deliver new income opportunities
• A proven track record of improving fundraising results through data analysis and testing
• Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
• A collaborative approach and excellent communication skills, enabling others to see the power of data in action

What we offer

• The opportunity to shape a data-led fundraising culture that delivers real income growth
• A supportive, values-led environment where insight drives impact
• The chance to make a meaningful difference every day through smarter, more informed fundraising

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

The role

At Ability Consultants, we specialise in helping charities, community groups, schools, social enterprises, and CICs to grow and make a bigger impact. From homelessness and health to youth work, arts, disability, and international development, our clients work across some of the most important themes in society. We provide the fundraising expertise so they can focus on delivering life-changing work.

Ability Consultants is proud to be a Real Living Wage Employer, Disability Confident Committed, and a VONNE Membership Plus Organisation. We’re also SHINE accredited - reflecting our commitment to fair, inclusive, and supportive employment practices.

As a Bid Writer: Trusts and Foundations, you’ll play a vital role in securing the income that keeps this work possible. You’ll research opportunities, develop compelling cases for support, and write high-quality funding applications on behalf of our clients. You’ll also help to build strong relationships with funders and ensure excellent stewardship, so that income is sustained and grown.

You might already have proven experience writing successful funding applications, or you could be looking for your next step if you have the skills, passion, and drive to learn. Either way, you’ll be someone with strong writing ability, great attention to detail, and the confidence to work directly with clients to tell their story in a persuasive and impactful way.

In return, you’ll join a supportive and ambitious team that works across the UK and internationally, making a measurable difference every day. If you’re ready to use your talent to help non-profits thrive, we’d love to hear from you.

Important Information

How to Apply: You can visit our website to download an application pack. Please apply by sending us a copy of your CV and a covering letter (optional) to the email address in the job pack with the subject heading ‘Recruitment – Bid Writer: T&F. If you have any difficulties accessing our documents please get in touch with us.

Closing Date: 19/12/2025, 23:59

Role: Bid Writer (Trusts & Foundations) | Hours: 40 Hours Per Week | Salary: £28,000 - £29,000 | Period: Permanent

Interviews: Week commencing 5th January 2026 (provisional)

Sifting will take place on an ongoing basis, if successful at sifting stage, we may decide to invite you to an initial virtual call, and if successful a face to face interview may follow. 

Got a question?

If you would like an informal discussion about the role, please email us. 

About Ability Consultants

At Ability Consultants, we support our clients everyday to thrive and deliver their vital work, while trusting us with their fundraising and income generation needs. We work across all four nations of the UK and internationally, including partnerships in East Africa.

Our expertise spans a wide range of themes, including homelessness, equality and diversity, sport, suicide prevention, addiction, youth work, disability, health, food poverty, the arts, hospice care, international development, and schools. From bid writing and funding strategies to senior management support, and organisational development, we give charities, CIC and community organisations the tools and capacity they need to succeed.

Are you a creative marketer with a flair for digital campaigns and audience engagement?

Earth Trust is seeking a Marketing Officer to join our Communications and Marketing team and help amplify our mission during an exciting phase of growth. 

About the role 

As Earth Trust evolves into a key visitor destination in South Oxfordshire, you’ll play a key role in promoting our visitor hub, venue hire and events. 

Working closely with a small, collaborative team, you’ll craft compelling content, manage multi-channel campaigns, and use data-driven insights to optimise performance. 

This is a unique opportunity to use creativity with digital channel management and connect people with nature while supporting commercial growth. 

What you’ll do 

• Plan and deliver marketing campaigns for venue hire, events, and our new paid-for adventure play.

• Create engaging content for social media, email, and web.

• Manage digital channels (MailChimp, WordPress) and optimise SEO. 

• Analyse campaign performance and manage budgets.

• Collaborate across teams to deliver impactful projects.

What we’re looking for 

• Minimum 2 years’ experience in marketing or communications 

• Strong copywriting and content creation skills 

• Proficiency in digital tools (MailChimp, WordPress, Canva) 

• Experience with paid media, SEO, and analytics 

• Organised, creative, and passionate about connecting people with nature 

Desirable: Charity sector experience, venue marketing knowledge and familiarity with Google Ads Grants. 

This role is 21 hours per week, typically worked over three days, of which two are in our offices by the Wittenham Clumps - Little Wittenham, between Abingdon, Didcot and Wallingford.

About the Role

2026 marks 100 years since Gunnersbury Park was opened as a public park, and Gunnersbury Museum and Park Development Trust are looking to hire a freelance development manager to help us make the most of our centenary year. 

We are looking for an experienced development professional to join our team on a freelance basis as part of an Arts Council funded project. This role will be a real opportunity to become embedded in an organisation at the beginning of a transformative period, as we focus our energies on raising awareness of the great work of GMPDT.

The successful candidate will lead GMPDT towards increased financial resilience by identifying new funding opportunities and managing the development of a new fundraising campaign.

They will work with staff and volunteers to develop a ‘project bank’ of fundable projects across the Museum and Park and identify appropriate funding streams for each.

They will also identify one key project to launch Gunnersbury’s first fundraising campaign, working with freelancers/subcontractors to create supporting materials for the chosen campaign.

About You

Experience

• Experience of fundraising and donor engagement in museum/heritage sector and/or environmental sector
• Proven ability to create and deliver successful fundraising campaigns
• Experience of writing compelling cause messaging, or managing the delivery of cause messaging
• Experience of working with small organisations
• Experienced in CRM databases including Beacon
• Confident in managing projects to tight deadlines
• Extensive knowledge of grant writing and reporting
• Experience in writing and producing impact reports

Skills:

• Self-starter with the confidence to work alone as well as within a small, busy team
• Excellent communication skills to reach a wide range of audiences
• A strong leader and trainer of others
• Comfortable working with a wide range of colleagues and stakeholders
• Creative thinker with new ideas for donor engagement and fundraising campaigns.
• Attention to de reporting requirements and compliance for successful grants.

Key Responsibilities

• Audit the existing fundraising/development functions of the organisation, and identify any gaps or missed opportunities
• Working with the Project Board hold workshops with staff and volunteers to develop a ‘project bank’ of fundable ideas, which will include detail of the ideas, potential funding sources and timeline for completion
• Develop new cause messaging, and help to foster a culture of identifying key stories to share with our audiences
• Work with the project team to identify a single project to anchor a new fundraising campaign
• Develop a suite of digital and print content to support the fundraising campaign, and train existing team on the best way to deliver messaging around the campaign
• Report regularly to the project board on the progress of the work stream, and identify any project delivery risks

Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers?

If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis.  

We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We’re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income.

Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work.  We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way.

The Benefits

· Salary up to £30,000 - £32,000 p.a.

· Employer pension contribution of 10%

· 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays

· Time off in Lieu scheme

· Death in Service benefit to loved ones

If this sounds like you, then please get in touch. We would love to hear from you.

To apply, please submit: 

• Your CV
• A two-page cover letter explaining your interest in the role – the letter must describe how your skills and experience meet the person specification.

Application Deadline: 10 am on 6th January 2026.

Interviews:  15th January at our office in Hammersmith.

For further information, and to submit your application, contact Dale Webb

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team? 

The Welland Trust, set up for public benefit, is a charity seeking to relieve the needs of care experienced people primarily, but not exclusively through promoting their health, relieving unemployment and by developing their skills and capacity so that they are able to participate more fully in society. It provides housing and mentoring support for care experienced people and associated facilities, amenities, and services for them.

“Care experienced” means adults who have, at some stage, had foster care or residential care experience.

Job Purpose

Reporting to the Head of Finance, you will be accountable for the sale and purchase ledgers for the various legal entities across the group of charities and companies for which the finance department is responsible.

You will match and code invoices, prepare and run BACS payments, reconciling bank statements and working out VAT payments.  You will provide a professional and efficient service to the finance function, monitoring how much is owed at all times and providing accurate financial information to the Finance Director as needed.

Finance Responsibilities may include (but are not limited to):

· Checking, coding and posting invoices

· Making payments via online banking.

· Processing financial support requests to charity beneficiaries

· Processing monthly credit card statements.

· Processing staff expenses

· Setting up of new customer and supplier accounts, and maintaining existing account details

· Reconciliation of supplier statements

· Liaising with suppliers and being the first point of contact for all relevant enquiries

· Raising sales invoices as and when required.

· Chasing customers for outstanding invoices and working to resolve queries as and when they arise.

· Monthly bank reconciliations

· Updating crisis and grant analysis schedules.

Technical competencies required and demonstrable in your application:

· Sage knowledge would be advantageous for this role

· Bookkeeping

· Advanced excel skills and working knowledge of other Microsoft applications

· Experience working in a financial environment and able to demonstrate an understanding of accounting issues

· Ability to resolve and reconcile issues with limited supervision by identifying sources of errors, making retrospective corrections, and ensuring that appropriate changes are put in place to prevent reoccurrence

· A clear thinker with a calm manner who is able to provide logical and practical solutions when faced with various challenges.

· Excellent communication and organisational skills and be able to manage your workload independently.

· A positive team player with ‘glass half full’ approach

· Highly numerate with a high degree of accuracy

· Strong attention to detail

· Strong interpersonal skills, particularly in developing relationships with internal customers

· Prepared to take ownership of tasks and outputs.

In addition, you will:

 · Work in line with the Charity’s Vision and Values. 

· Work to deadlines and respond in a flexible way to changing demands.

· Maintain strict confidentiality in relation to the work undertaken.

· Actively engage and participate in team meetings, training courses, supervision sessions and appraisals punctually and well prepared, as appropriate and when required.

· To be aware of and adhere to policies and procedures which are appropriate to the position.

· Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.

· Treat other staff as one expects to be treated oneself.

· Be a good ambassador for the organisation in any external dealings.

· Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.

· Undertake any other duties as directed by the Head of Finance

· To undertake such other duties as may from time to time be required to ensure the effective and efficient operation of the charity.

It is the nature of work of The Welland Trust that tasks and responsibilities may be unpredictable and varied.  All staff are therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

Job Description

Job title Regional Fundraising & Partnership Officer

Responsible to Head of Fundraising

Location Home-based in the South East of the UK, with regular travel across your region and occasional trips to the charity’s Head Office in Ashford, Kent

Hours  35 per week (flexible working patterns considered)

Contract Permanent

Salary £35,622 (rising to £36,035 after probation)

Role purpose

To generate sustainable income and grow our community of supporters through regional fundraising campaigns, community fundraising, local trusts and corporates, and regional membership recruitment. This role also supports project-specific giving, ensuring alignment with our priority impact areas, such as raising awareness, patient services and glaucoma research.

Key responsibilities

Fundraising & Income Generation

• Deliver regional fundraising appeals and campaigns aligned to local services.
• Develop and support community fundraising activities and events.
• Research and apply to relevant rusts and grant makers.
• Identify and engage regional corporate supporters.
• Create compelling sponsorship proposals and corporate packages.
• Lead on regional project-led fundraising tied to specific impact areas (e.g. our ‘Eye Health for All’ outreach programme, glaucoma research).

 Membership & Supporter Development

• Support regional membership recruitment.
• Help move individuals from initial contact through to deeper engagement and long-term membership of the charity.
• Promote opportunities for deeper supporter journeys including legacy giving.

 Stewardship & Supporter Care

• Follow up with community and regional supporters to thank and update them.
• Tailor recognition to reflect local efforts and giving.
• Share stories of impact from regional initiatives.
• Identify supporters for deeper conversations (major giving, legacies, etc.).

Marketing & Communications

• Provide regional case studies, stories, and testimonials.
• Support regional visibility through PR opportunities and storytelling.
• Work with the Communications team to develop tailored regional materials to support campaigns and stewardship.

 Collaboration with Support Services Team

• Collaborate closely with our local outreach teams to ensure relevance of fundraising activities:
  • Identify potential projects and fundraising needs.
  • Share local insight and opportunities.
  • Provide updates and feedback from supporters.
  • Build your knowledge of local projects and services that could inspire donations

 Supporter Journey Stages You Will Support

• Awareness & Introduction – Inspire new supporters through local presence.
• First Gift / Contact – Encourage entry-level giving and membership.
• Engagement & Involvement – Grow relationships through updates and tailored communication.
• Deeper Connection – Identify and nurture high-potential supporters.

Person specification

Skills and Experience Required

Essential

• Proven experience in fundraising (community, trusts, corporates or individual giving).
• Strong relationship-building skills across a wide range of audiences.
• Ability to write compelling fundraising proposals and stories.
• Confident in working independently and collaboratively.
• Good project management and organisational skills.
• Strong communication skills – verbal, written and interpersonal.

Desirable

• Knowledge of the charity sector and supporter journeys.
• Experience of working with membership or volunteer-based organisations.
• Experience using CRM systems (we use Raisers Edge NXT).
• Understanding of eye health, research or medical charities.

Benefits

Holiday entitlement

25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.

Healthcare

Benenden Healthcare cover, with access to a range of services including private diagnostics, treatment and other essential services. 24-hour Employee Assistance Programme for problems which may impact on health or wellbeing.

Pension

Up to 5% contributory pension.

Learning & development

Funded support for learning and development to help employees grow their skills, knowledge and behaviours in pursuit of our strategic objectives.

Working arrangements

Home-based, with regular travel across the South East and occasional trips to the charity’s Head Office in Ashford, Kent.

How to Apply

To apply for the post, please email your CV and a covering letter explaining how you meet the person specification by 5th January 2026

Interviews will take place on 15th or 16th January. Interested candidates are urged to keep these dates free.  We will be in touch with shortlisted applicants by 10th January.

Glaucoma UK is the operating name of the International Glaucoma Association, a charity registered in England and Wales no. 274681 and in Scotland no. SC041550

Could you make a difference where it matters most?
At Isabel Hospice, every pound raised helps us provide compassionate care, comfort and support to people facing one of the most difficult moments in life. Community fundraising sits at the heart of this mission, and we’re now looking for an experienced, inspiring and values-driven Community Fundraising Manager to lead and grow this vital area of income.

This is a big and meaningful role. You’ll shape the future of our community and challenge events fundraising, build powerful relationships across eastern Hertfordshire, and ensure every supporter has an exceptional and ethical fundraising experience, fully aligned with the Fundraising Regulator’s Code of Fundraising Practice.

About the role

As our Community Fundraising Manager, you will:

• Lead the development and delivery of our Community & Challenge Events Fundraising Strategy
• Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
• Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
• Ensure all community fundraising is fully compliant, safe and ethical, protecting supporters, volunteers and the reputation of Isabel Hospice
• Manage, support and develop a motivated Community Fundraising Team
• Work closely with colleagues in Marketing, Communications and across the organisation to deliver compelling, insight-led campaigns
• Represent the hospice at community events, presentations, and meetings, proudly sharing our purpose and impact

This is an opportunity to bring your ideas, your energy and your leadership to a growing and ambitious charity.

About you

You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and excellent organisational skills, along with the drive to meet income targets while delivering outstanding supporter care.

You will also bring:

• Proven experience in community and/or events fundraising
• A strong understanding of the supporter journey and how to nurture long-lasting relationships
• Excellent planning, budgeting and organisational abilities
• Experience managing or mentoring staff or volunteers
• The ability to communicate confidently and compassionately with a wide range of people
• A love of variety - you’ll be out in the community, leading your team, analysing data, and developing new ideas
• A commitment to compliance and an understanding of ethical, transparent fundraising
• Self-motivation, creativity, and determination to deliver exceptional fundraising for a cause that truly matters
• A full driving licence and access to your own car

Why join us?

Working at Isabel Hospice means joining a warm, supportive and passionate team who care deeply about our community. You’ll be encouraged to innovate, to build meaningful partnerships and to make the role your own, all while knowing your work is transforming lives every single day.

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.

About the Role

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice. 

You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners. 

The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.

Key responsibilities include:

• Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.

• Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.

• Ensure clear case management, boundaries, risk management and reflective practice.

• Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.

• Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families. 

• Maintain delivery tracking and operational dashboards.

• Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers

Essential knowledge and experience includes:

• Strong experience leading frontline delivery teams providing emotional, relational or social care support.

• Proven track record ensuring high quality casework, assessments, boundaries and risk management.

• Experience delivering strengths-based, trauma-informed and evidence-informed approaches.

• Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.

• Experience leading high performing dispersed teams with confidence, consistency and compassion.

• Experience managing change and supporting staff through shifting delivery requirements.

• Strong background in safeguarding decision making, case discussions and organisational safeguarding culture. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline:  11.59pm, Sunday 4 January 2026

First interview: Friday 9 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?

2. Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?

3. Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?

4. Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?

5. Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!