Head of data and supporter care jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
- Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
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Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.
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Driving our programme of marketing intelligence and measuring marketing effectiveness.
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Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity.
Who we’re looking for
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A marketing expert who has developed, led and measured marketing strategies.
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An outstanding creative with a deep understanding of brand management, messaging and copy development.
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A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
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Hybrid working between home and Chelsea with occasional travel to Sutton.
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
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Access to the blue light discount scheme and other discounts opportunities
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Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
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Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
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Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs.
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Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion.
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Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice.
Who we’re looking for
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A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion.
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An outstanding creative with a deep understanding of UX and accessibility principles.
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A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
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Hybrid working between home and Chelsea with occasional travel to Sutton.
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
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Access to the blue light discount scheme and other discounts opportunities
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Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £7.5m, we house over 300 young people and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises and community programmes. With over 100 Staff and volunteers working for us and thousands of people using our many premises every year, we are an organisation committed to delivering the best possible service to our customers in line with our Christian ethos and values.
Job role
We’re looking for a Head of Early Years to lead and grow a key area of our organisation. This is a strategic leadership role with hands-on responsibility for driving high-quality provision and expanding our Early Years offer across Birmingham and Coventry. You’ll oversee our existing nursery while leading the development of up to four new settings in line with our five-year growth plan. Reporting to the Director of Business, Community and Youth Services, you’ll work closely with senior leaders to align Early Years with our wider organisational goals.
Key responsibilities include:
· Lead curriculum development and quality improvement across all nursery settings, starting with Billy Bears, in line with EYFS and Ofsted standards.
· Provide strategic leadership as part of the Senior Management Team, shaping early years direction, staff performance, and growth plans across Birmingham and Coventry.
· Line manage Nursery Managers and support a strong, values-driven team culture focused on reflective practice and child-led provision.
· Oversee safeguarding, compliance, and preparation for Ofsted inspections, maintaining inclusive, high-quality early years environments.
· Build partnerships with families, external agencies, and local authorities to support children’s development and community engagement.
What we Offer:
- Training and Development Opportunities
- Travel expenses paid at 45p per mile
- 29 days annual leave including Bank Holidays plus an additional day after each year of completed service up to 5 days.
- Free on-site car parking
- Workplace Pension scheme
- 20 days sick pay
- Life Assurance of 4 times your annual salary
- Day off for your Birthday
The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.
In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.
What you’ll lead on
Strategic Finance & Planning
- Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
- Oversee annual budgets, forecasts and business planning.
- Provide clear, insightful financial information to support Board and Executive decision-making.
Financial Management & Reporting
- Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
- Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
- Ensure robust financial controls, policies and procedures across the organisation.
Operational Performance & Growth
- Partner with operational teams to improve performance, efficiency and financial sustainability.
- Provide financial modelling and support for bids, business cases and new service development.
- Contribute to revenue growth, including development of commercial opportunities and private income streams.
Governance, Risk & Compliance
- Act as Company Secretary, ensuring statutory and regulatory compliance.
- Strengthen organisational governance and risk management, including maintenance of risk registers.
- Ensure compliance with data protection, information governance and financial regulations.
Corporate Services Leadership
- Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
- Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
- Oversee facilities management and represent WECHI as a Director for Hide Market Management.
For a full description of duties, person specification, and benefits, please see the attached JD.
This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Operations - where you will shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.
About Us
At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home. You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.
The Role
Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more greyhounds and develop its impact.
This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level, whilst being operational and handws on in a sector that you love.
What You Will Do
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Lead national strategy for homing and greyhound care
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Oversee operations at our homing centres, including the flagship National Greyhound Centre
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Identify high impact changes to increase reach and home more greyhounds, and lead the relevant operational change across the homing network
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Develop new welfare and outreach initiatives
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Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed
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Lead welfare governance, policy, and budget management
About You
We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You will bring:
✅ Senior experience in animal welfare; if not, you will need to evidnece your ability to be successful with a steep learning curve
✅ Strong operational and budget oversight skills
✅ Ability to analsyse data and trends, and model new ways of working to address identified needs
✅ A track record of driving service improvement and innovation
✅ Excellent communication and people management skills
✅ Experience working with volunteers and multi-site teams
✅ Confidence in navigating complex welfare and behavioural decisions
✅ A passion for animal welfare and a values-led approach
Experience in policy, outreach / project development and regulatory governance is a plus.
Why Join Us?
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Be part of a respected national charity with a mission led culture
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Shape the future of homing practices and volunteer engagement across the UK
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Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare
How to Apply
If you are ready to lead national transformation in greyhound welfare, we wouldlove to hear from you.
Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
If you do not submit a covering letter your application will be automatically rejected.
Your covering letter should not be generic and full of AI generated buzz word content; please respect us as a Charity and put your energy into writing a thorough and detailed application. We want you to share your experience, your wins and why you want to work with us - give us a reason to want to shortlist you !
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
We are looking for an experienced, motivated fundraising professional to oversee corporate partnerships and individual giving, embedding the corporate and individual giving journey into all aspects of ERIC’s communications, and broadening the charity’s approach to donor stewardship to treat all service users and website visitors as future donors. You will also oversee all ERIC’s external and internal communications including our website, social media and PR.
As part of ERIC’s Senior Leadership Team, you will contribute to strategic planning, policy and decision-making across the whole organisation. This role provides strategic and operational leadership for ERIC’s fundraising and communications team. You will play a pivotal role in maximising supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting ERIC.
As Head of Fundraising and Communications, and a Senior leadership team member you will be responsible for implementing ERIC’s overall strategy. Our primary strategic objective in this area is to build our corporate and individual donor base, and you will use user data, stewardship strategy, website user experience, social media, segmented email and online service design to deliver this.
You will work closely with the CEO and provide effective line-management for two staff, and you will work with contractors and freelancers who provide social media support, videography and web development services etc.
ERIC’s reputation is built on providing families and professionals with health information that is accurate, up-to-date, clearly written and accessible. You will work with our team of qualified and experienced staff to ensure that robust systems are in place for checking and approving all the health information that ERIC publishes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking exceptional applicants for the new post of Head of Safety and Risk, based at our head office in Stockport, to lead on the management of safety and risk across our organisation. The Head of Safety and Risk will be a key member of our highly performing senior leadership team and will contribute to our wider success and positive reputation. This challenging new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that blends strategy and operational delivery.
Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and therefore must achieve high standards of health and safety compliance. As a large employer with over 5,000 staff nationally, we promote a culture of safety, awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.
This senior leadership role will include specific responsibility for:
· Management of the Health & Safety team and functions
· Providing a responsive and customer-focused Health & Safety Helpdesk
· Ensuring compliance with Health and Safety legislation and regulations
· Development and ongoing management of the Health & Safety inspection programme
· Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)
· Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions
· Case management of insurance claims and other high risk safety cases
· Writing and presenting professional reports and safety briefings
· Providing accurate data, reports, advice and assurance to the Executive Team and Board
· Collaborating across departments to ensure effective safety governance & risk management
· Reporting to and liaising effectively with regulatory bodies & other external stakeholders
· Devising and implementing safety-related campaigns and the dissemination of safety information
· Embedding effective risk assurance, risk management and continuous improvement
· Oversight of our vehicles management function and line management of the Vehicles Officer
· Contributing to the review of the corporate Risk Register
· Championing a proactive culture of risk prevention and management aligned to strategic and business objectives
In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment, and a relevant safety qualification. You will demonstrate understanding of the Health & Safety at Work Act and other safety legislation and regulatory requirements. You will be conscientious, well organised, and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive, and confident approach is essential, as is the ability to lead and motivate your team to provide excellent customer service and meet performance expectations and KPIs.
You must demonstrate a high standard of written English, with the ability to write professional reports. You will have strong IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues, and root causes is essential. You will be able to research and evaluate information, and take responsibility for staying up to date with changing legislation, case law and emerging good practice.
You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism, with excellent attention to detail. You must be able to represent Creative Support in a credible and assuring manner, and liaise effectively with internal and external stakeholders.
We will support your ongoing professional development with access to training and membership of professional networks.
Benefits of working with Creative Support:
· Flexible working arrangements
· High level of training and development through our Creative Academy
· Pension with company contribution
· Free life assurance
· 30 days paid annual leave plus bank holidays, plus an additional day off for your birthday
· Friendly, supportive work environment
· Career development opportunities
· Other benefits including Employee Assistance Programme
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel.
The post will be based in our Head Office in Stockport. Our offices are readily accessible via public transport, as we are based in in the centre of Stockport and close to the mainline train station. Due to the need for travel to our sites across the country, you must be a car driver with a current cleaning driving licence. We can provide a lease car or taxable monthly car allowance of £250 per month.
Applicants must share Creative Support’s WE CARE values. We are Welcoming, Empowering, Compassionate, Aspirational, Respectful and Effective.
Vacancy Reference Number: 71939
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Creative Support is a passionate, inclusive and anti-racist organisation with a commitment to equality and diversity. We are recognised as a Mindful Employer, a Stonewall Diversity Champion and a Disability Confident Employer and have been awarded Investors in People Gold in recognition of our commitment to our employees.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.
About the role
You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.
Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.
About you
You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.
You’ll also bring:
- Experience in using data insight to identify and deliver new income opportunities
- A proven track record of improving fundraising results through data analysis and testing
- Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
- A collaborative approach and excellent communication skills, enabling others to see the power of data in action
What we offer
- The opportunity to shape a data-led fundraising culture that delivers real income growth
- A supportive, values-led environment where insight drives impact
- The chance to make a meaningful difference every day through smarter, more informed fundraising
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
- A friendly, supportive team that cares about your growth and wellbeing
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
Job Title: Individual Giving Fundraiser
Reporting To: Individual Giving and Legacy Manager
Salary: £30,218 - £37,540
Hours: 37.5 hours per week
Location: Based at Alder Hey Children’s Hospital with flexible working
Job Purpose
This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children’s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
Main Duties/ Tasks
Income Generation & Stewardship
Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan.
Create and implement effective donor journeys to maximise the engagement and retention of supporters.
Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database.
Work across the organisation to champion individual giving and to implement excellent supporter care.
Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment.
Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate.
Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.
Work positively and proactively with our volunteer supporters.
Project Management
Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving.
Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income.
Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals.
Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships.
Data Management & Reporting
Manage the selection and segmentation of individual giving data for campaign purposes.
Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date.
Use campaign data to report on effectiveness of activity and inform decision making and future planning.
Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.
Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded.
Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget.
Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Support, when required, other fundraisers within the Individual Giving and Legacy Team.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Essential
Desirable
Qualifications, Knowledge and Experience
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Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns.
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Proven record of achieving financial targets & Return on Investment.
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Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.
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Experience of producing compelling supporter creative and fundraising messages.
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Proven ability to work closely with internal teams including: Marketing, Operations and Finance.
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A good working understanding of Data Protection landscape.
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Good knowledge and experience of using a fundraising database for reporting and analysis.
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Experience of data selection/segmentation and the effective use of donor data for campaign purposes.
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Understanding of direct mail campaigns.
Skills and Attributes
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Commitment to principles of equality, diversity and collaborative working.
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Self-sufficient and confident to make decisions within the boundaries of the role.
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Ability to communicate effectively with staff, volunteers, children, young people and families.
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Excellent oral and written communication skills.
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Ability to build strong working relationships with supporters of all levels and backgrounds.
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Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
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Ability to work in a logical, organised manner with a high level of attention to detail.
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Ability to work effectively as part of a team as well as independently.
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Competence in Microsoft Office package and video conferencing tools such as Teams.
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Excellent personal organisation skills, including time and workload management.
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Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
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Knowledge and understanding of fundraising CRM System (Salesforce)
Additional requirements
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Strong interest in working for a children’s health charity.
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An understanding of and commitment to the values of Alder Hey Children’s Charity.
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Respect for and ability to maintain confidentiality.
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Willingness to get involved with activities across the Charity.
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High standards of personal conduct, honesty and integrity.
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Willingness to occasionally work outside of normal office hours.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Four Day Working Week
In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Help us inspire supporters and transform the lives of animals in need.
Raystede is one of Sussex’s most loved and respected animal welfare charities. Every day, more than 400 animals depend on us for rehoming, rehabilitation, sanctuary and a second chance. We are entering an exciting period of growth — investing in our people, systems and supporter relationships — to secure our impact for decades to come.
We’re looking for a passionate and data-savvy Individual Giving Fundraiser to lead and grow our Individual Giving programme. This is a fantastic opportunity for someone who loves creating engaging campaigns, improving supporter experience and using insight to drive results.
About the Role
As Individual Giving Fundraiser, you will:
- Deliver and continuously improve Raystede’s Individual Giving programme.
- Plan and manage multi-channel campaigns including regular giving, cash appeals, digital fundraising and stewardship journeys.
- Use data and insight to segment audiences, test approaches and optimise performance.
- Oversee supporter journeys to ensure communications are timely, engaging and emotionally compelling.
- Collaborate closely with Marketing and external agencies to deliver joined-up campaigns.
- Produce campaign reports, forecasts and actionable insights to support income growth.
- Line-manage a small team, supporting their development and wellbeing.
This role is perfect for someone who enjoys both creativity and analysis and thrives on delivering high-quality campaigns that inspire people to give.
About You
We’re looking for someone who has:
- Experience in Individual Giving or fundraising/marketing campaign delivery.
- Strong project management skills and confidence managing multiple deadlines.
- Good CRM/data skills and experience using insight to guide decisions.
- Excellent written and verbal communication skills.
- A collaborative approach and the ability to support and motivate others.
- A compassionate, supporter-centred mindset and genuine interest in animal welfare.
Desirable:
- Experience of Regular Giving programmes, email marketing and digital fundraising.
- Experience managing agencies, budgets and reporting processes.
- Relevant fundraising or digital qualifications.
Why Raystede?
- Join a warm, mission-driven charity full of passionate people.
- Play a key role in shaping our future fundraising strategy.
- Work in a unique 43-acre site surrounded by animals and nature.
- Benefit from training, development and a supportive culture.
If you’re excited by the idea of growing supporter relationships and helping secure a better future for animals in Sussex, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Hours: Full time
Remuneration: Up to £51,100 GBP gross per annual (dependent on experience)
Duration: Fixed-term appointment for 2 years.
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Do you have the systems vision and delivery expertise to lead transformative organisational change for a fast-growing humanitarian organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and scale its impact, we are investing in the development of our organisational systems and processes to support effective humanitarian delivery. In this context, the new Head of Systems Development will play a pivotal role in leading our enterprise-wide systems enhancement programme.
You will oversee the end-to-end planning and delivery of a new enterprise system (ERP), ensuring that our operational, financial, HR, and programme processes are optimised, efficient, and fully aligned with organisational needs. You will also drive change management, stakeholder engagement, and training to ensure adoption and system readiness across the organisation.
This role will work closely with senior leadership, department heads, and technical specialists, acting as the central coordination point between UK-Med teams, system vendors and advisory partners. You will bring strong programme management experience, excellent communication skills, and the ability to work collaboratively across functions in a complex, fast-paced environment.
This is an exciting opportunity for someone who thrives on driving systems improvements and enabling sustainable organisational growth. Your work will directly strengthen UK-Med’s ability to respond rapidly to emergencies and deliver life-saving health services to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the chance to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, this is a unique opportunity to shape the future of our systems and support our mission to save lives in emergencies worldwide.
How to apply
We strongly recommend that you read the Candidate Information Pack – Head of Systems Development - December 2025 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than Monday 5th of January 2026.
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location – Remote, with occasional travel required
Salary – Circa £55k per annum (pro rata)
Contract – Part-time 14-21 hours per week (flexible across the week), Permanent
Farms for City Children offers children and young people a week in the heart of the British countryside staying on one of our farms, where they are immersed in the natural world of food, farming, and country life. During their stay, they participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens, caring for livestock and looking after the land, and a variety of tasks designed to build greater connection with the natural world.
We are looking for a Head of Finance to join our friendly team.
About the Role
The Head of Finance forms part of our Senior Leadership Team and leads the financial management of our charity. This is the most senior finance role in the organisation, responsible for ensuring robust financial oversight, compliance, and governance. The role also encompasses broader corporate responsibilities, including supporting the Board, strengthening governance frameworks, and overseeing data protection and information governance.
For full details about the role, please see the Job Description and Job Information Pack.
What we Offer
In return you will receive a salary circa £55k per annum (pro rata) and a range of benefits, which include:
· 25 days annual leave plus 8 bank holidays (pro rata)
· 6% employer contribution to NEST pension scheme
· Employee Assistance Programme
How to Apply
To apply, please download and fill out our application form that is located at the bottom of the page. Once completed, click on the Apply button, fill in your details and upload the application form. You may also wish to fill out and upload our equal opportunities monitoring form.
We are reviewing applications on a rolling basis starting from 9th December 2025; as such we reserve the right to close this advert early due to the volume of applications.
Please note that first interviews will be held online, second interviews will be held in person.
We are unable to accept just cover letters and CVs.
NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY
The client requests no contact from agencies or media sales.
Join Shaftesbury – Where every role adds up to a life well lived
We’re looking for a Head of Individual Giving to join our dynamic Fundraising and Communications team — a passionate group of people who want to make a difference. If you’re strategic, creative and driven, this is your opportunity to play a key role in Shaftesbury’s work.
At Shaftesbury, we’re more than a disability charity — we’re a team dedicated to helping children, young people and adults live full, flourishing lives. Guided by our values of being Open, Enabling, Inclusive and Courageous, we deliver personalised care and support that changes lives every day.
Please note this role does not qualify for visa sponsorship.
The client requests no contact from agencies or media sales.








