Head Of Development Jobs in Charing Cross, Greater London

Would you like to be a key part of the Learning and Development team for a leading UK charity? We would like to hear from you!

We are looking for a Learning and Development Practitioner (Volunteering) to join our People and Organisation Development directorate and drive implementation of the RBL Learning Programme, with specific responsibility for Volunteer training.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Learning and Development and managing a small team, this newly created position will see you proactively engaging and partnering with a range of directorates and services across the RBL group to ensure smooth operation of L&D activities. This will include leading on the development and delivery of volunteer management development initiatives.

Key responsibilities will include:

- Create, develop and deliver content for learning interventions for delivery as part of the RBL L&D Programme catering for both virtual, in-person and blended approaches
- Partner and immerse yourself with the People Business Partners and key stakeholders across the organisation to understand priorities and challenges, and to conduct regular learning needs analysis for directorates and teams, making recommendations for solutions
- Partner with the Volunteer Development and Training Manager to identify appropriate solutions, practices, and learning interventions to support Volunteer strategies
- Design, enhance and deliver the Excellence in Volunteer Management Programme, upskilling RBL staff to support volunteers through blended learning solutions
- Ensure that diversity and inclusion are central throughout the learning experience, collaborating with the Head of Diversity and Inclusion
- Support the Head of L&D with on the implementation of an evaluation process based around the Kirkpatrick Model to assess the effectiveness of learning interventions
- Manage and work collaboratively with the L&D Specialist and L&D Coordinator to ensure all L&D activities operate effectively with robust end to end administration processes that are fit for purpose

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        1st Stage interview: 15th October 2024
                                    2nd stage interview 23rd October 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

ABOUT THE ROLE

This is an exciting opportunity for two Heads of Service to join our organisation! There are two positions to be filled one with a special focus on Criminal Justice Services and the other with a focus on Homelessness and complex needs including mental health.

You will be responsible for providing positive and inspirational leadership across services to create positive communities, empowerment to individuals, and ensure psychologically informed environments! You will be responsible for ensuring services maintain the highest standards of service delivery, quality, performance and improvements. You will have the overall responsibility to ensure services are adhering to regulatory compliance as provided by commissioners, SIG, and all relevant stakeholders.

Shift Pattern: 37.5 hours per week, Monday to Friday 9am - 5pm, with some Hybrid working as well as being based at Central Office, and making regular service visits. You will also take part of our out of office on call duty. 

ABOUT YOU

This role is perfect for someone who has a leadership background, and experience within the given field, or relevant fields to the services in which you will be managing. You will be able to bring our values to life within your service areas, and empower others to provide high quality care and support to others. You will support the group to achieve our vision and mission by empowering your teams, supporting with business development, and implementing continuous improvement. 

You will understand and be able to demonstrate the importance of delivering safe and secure services for our resident and participant groups, and take a leadership approach to resolve challenges, support development, and provide advice and guidance.

Some of what are we looking for:

Head of Criminal Justice 

• Previous experience and knowledge of Criminal Justice Services (CJS). Experience working with HMPPS is desirable
• Thorough understanding of the needs of the residents/participants in which we support in this area
• Ability to work flexibly and work closely with commissioners and CJS services including Prisons - this role will require additional vetting through BPSS (Prison clearance may also be required)

Head of Homelessness and Complex Needs

• Previous experience and knowledge working within homelessness and/or mental health services with a thorough understanding of the needs of the residents/participants in which we support

For both positions, in addition we require:

• Experience of leading teams that deliver complex and high-risk services
• Experience of working closely with commissioners 
• Experience of contract management and monitoring contractual performance
• Budget Management experience and/or willingness to learn financial management
• Previous experience in line management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software

What would we like, but not essential?

• An appropriate professional qualification:
  NVQ/Diploma Level 3 in Management/Health and Social Care, Criminal Justice, Mental Health or equivalent
• Understanding, knowledge, and/or practical application of key legislation – Equality, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
• Understanding of housing management, including voids, evictions, and housing law

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

People Leadership

• Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to;
  Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle. 
• Ensure Equality, Diversity, and Inclusion in best practice and policy is in place and being embedded across all services. 

Operational Leadership

• Managerial and leadership oversight of the service area as agreed, ensuring delivery in line with Social Interest Group’s annual business plans, contractual requirements, and KPI’s, including making sure all legislative requirements and targets are being met. 
• Support managers to create person centred, psychologically informed environments that deliver high quality services which are underpinned by our theory of change.
• Responsible for regular review of operational dashboards and monitoring of performance and KPI’s, creating reports and submitting these to relevant stakeholders. 
• Create, maintain, and communicate reports using various channels and data software to measure various metrics of performance, trends, and other relevant reporting criteria. Communicate this effectively to various stakeholders internally and externally.

Organisational Growth/Business Development/Relationship Management

• Support with sourcing, developing, and improving operational growth. This could include supporting the organisation with finding new opportunities, supporting with bid writing process, and implementation process of new services and other opportunities in the organisation. 
• Support on commissioner negotiations to ensure contractual compliance is upheld between both parties, including negotiating pathways into services to mitigate reduced positive outcomes and associated financial loss.
• Lead on any mobilisations and implementation of new services in collaboration with all relevant departments across the business and deliver new services to budget requirements, in a timely manner.

Audit, Compliance, Risk

• Regularly undertake staff-assessment audits of services against key quality and risk standards, and ensure all actions and improvements are acted on within required timeframes.
• Ensure all services follow correct safeguarding and risk management protocols and procedures.
• Undertake fact finding and any external/internal investigations, ensuring they are in line with organisational policy, as well as associated formal hearings.

Financial Management

• Budget Management: Promote and manage effective cost control mechanisms, management of the overall budget for the given operational group, work collaboratively with other teams to set the service budgets, review monthly accounts, and ensure effective management of the areas budget and reporting. 
• Lead on the annual review of contracts with commissioners and/or other relevant stakeholders internally and externally to ensure the service budgets are adequate to meet the needs of the contracts and any associated risk.
• Have overall oversight over the operational group, approve budget items and costs, ensure headcount is well managed and within budget, and make any adaptations if necessary. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Unfortunately we are unable to sponsor right to work in the UK and require all applicants to be able to provide right to work documents at interview stage and/or upon successful completion of the recruitment process.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

This is a new role, working in a dynamic charity built on the aim of improving life for local people. We are a small, passionate team driving programmes to meet our community’s needs in North Kensington.

You will be responsible for overseeing Dalgarno Trust’s Programmes, and line managing our Community Champions Manager, Health Works Manager, Foodbank, Volunteer and Room Bookings Manager and Youth Programme Manager. 

Purpose of the job:

• To maintain effective oversight of the delivery of a range of projects and programmes being managed by designated managers.
• To ensure performance management expectations are being met by each project and programme and reported to appropriate funders, including internal and external stakeholders.
• To provide leadership and direction to project and programme managers and work with other senior members of staff to achieve organisational goals.

Duties and responsibilities:

Service delivery management

• To keep abreast of key performance indicators expected to be measured and evidenced for each of the projects and programmes and keep under constant review the need for adjustments in processes to be able to achieve expected performance.
• To use Salesforce for monitoring and evaluating project outputs, outcomes, and impact for reporting to funders, including internal and external stakeholders.
• To support managers in understanding what information is required in terms of monitoring information expected by funders and the Board of Trustees.
• To develop and maintain a performance dashboard on all projects and programmes.
• To communicate performance information of projects and programmes (e.g. dashboard) regularly across the organisation and to internal and external stakeholders as directed by the CEO.

Human resources management

• To provide effective line management to designated staff, ensuring all necessary information about their time management, supervision records, leave arrangements, and other HR records (e.g. sickness) are up to date and available for management decisions and service delivery needs.
• To ensure performance targets, monthly one-to-one meetings, reviews, professional development plans are in place and in practice for each direct report.
• To work with other senior managers on creating management reports on workforce performance and development.
• To work with other senior managers and CEO to ensure organisational performance and service delivery information is helping achieve business development and growth.
• To provide leadership through coaching or other means to direct reports where this helps, is needed or achieves benefits for the individual and organisation.
• To promote and implement a culture that encourages proactivity among staff (e.g. learning from any potential failure and celebrating success).

Compliance and assurance

• To take responsibility for the Quality Assurance Mark ISO 9001 and aligning the actions from the Management System with wider organisational activity.
• To take part in the annual audit of actions for ISO 9001 and ensure any new actions are logged and communicated across the organisation as appropriate.
• To ensure all strands of responsibility under each programme is compliant and meeting legal and policy expectations (e.g. health and safety, safeguarding, data protection etc.).
• To ensure that controls on procuring goods and services for the organisation are always in place securing value for money. Strategic leadership and support
• To identify local and strategic issues pertinent to local communities and voluntary organisations.
• To influence/negotiate policies and ideas, projects and programmes of benefit to local communities.
• To effectively represent and where relevant and directed, form partnerships with organisations and / or external bodies, to develop growth opportunities.
• To contribute to maximising the income of the organisation by working with Head of Development and identifying opportunities and implementing necessary actions.

Other duties

• To support a culture of continuous improvement by suggesting, testing, and implementing ideas that help achieve this. To undertake any such other duties that are aligned with the nature of the job to meet the needs of the Dalgarno Trust and as instructed by the CEO.
• To adhere to the organisations equal opportunities policy, health and safety policy and all other Dalgarno Trust policie

A little bit about the role 

This advert will close at 9am, 23 September 2024

Our people and culture are the critical enablers for us to achieve our mission. 

Frontline needs to sustain a brilliant and high performing workforce that is driven to be the best they can, and our Head of People leads the work and team responsible for achieving this.

As the leader of the People team, you will oversee all aspects of the employee lifecycle, including strategy, performance, recruitment, induction, learning and development, diversity and inclusion, engagement, policies and more. 

You will be an exemplary role model and leader championing high performance within a culture of freedom and responsibility.  Your ability to build and develop strong and trusting relationships will underpin your excellent domain knowledge, sound judgement, comfort with pace and focus on outcomes. 

Some key responsibilities include:

• Develop and implement our People & Culture strategy, goals and annual delivery plan 
• Oversee all internal D&I initiatives including the D&I working group, point of contact for affinity group and all D&I training
• Line manage the People Team to achieve high performance of both the team and organisation
• Play a proactive role as a member of the Leadership Group and Operations team to champion high performance and our culture – supporting colleagues wherever priorities are identified, and the need is greatest

Please note that this role is a 12-month fixed term contract to cover for maternity.

A little bit about you 

We’d like to see applicants who have experience leading and managing a HR team, who are able to empower, motivate and set strategic direction towards organisational goals. You will have strong knowledge and understanding of all areas of HR, able to build strong relationships and an ability to apply employment law in a pragmatic way to deliver principled solutions.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. 

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential. 

As the UK’s leading university access organisation, our staff team is helping more than 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years. 

Our talented staff are at the heart of the high-quality and impactful service that we provide to our students and you will be playing the leading role in supporting and developing our staff team of 260 employees. 

We are looking for an experienced HR professional to become our Head of People & Culture, to lead our HR function, to act as the charity’s organisational lead on its culture, and to sit on the charity’s Senior Leadership Team. You will also act as SLT lead for Diversity and Inclusion. 

The role at a glance

Contract  - Permanent. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates. 

Start date - As soon as possible, to be agreed with the candidate 

Working hours - 

09:00 to 17:30, Monday to Friday. However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00). 

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member). 

The team 

You will be leading our current talented HR team of 6, supported by our SLT and SMT. You will work directly with our Chief Operating Officer (who will be your line manager) and you will line manage the Senior HR Manager, the HR Policy and Inclusion Manager, and the Senior Talent and Learning Manager. 

Salary 

£60,000 (inclusive of London contribution), pro rata for part-time candidates 

Location 

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ 

Annual leave 

36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July) + up to 5 days additional length of service entitlement (one day per year of service, up to 5) 

Staff benefits 

• Employer pension contributions of 6% (and up to 8% after two years)

• Year round ‘early finish’ Fridays at 4.30pm

• Summer working hours (finish at 1pm on Fridays for six weeks in the summer)

• Employee Assistance Programme including access to medical and legal support

• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments

• Interest-free new starter loans of up to £1,000

• Cycle to Work Scheme and Travelcard Loan Scheme

• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances

• Staff in FOCUS – rewards, competitions and prizes

How to apply 

For details on how to apply, please visit our website for further information.

To make an application, please email the following to us by 10am on Friday 20th September.

• Your CV 

• A supporting statement that sets out why you think this opportunity is the right move for you and, with reference to the criteria set out on the previous slides, how your, talents, skills, experience and ethos make you the ideal candidate for this role. 

If you have questions about the role and would find it helpful to have an informal conversation with a member of our Senior Management Team in advance of your application, we’d be happy to arrange this - please contact us.

The selection process 

We will invite shortlisted candidates to attend a first-stage interview, when you’ll meet members of our senior team and also some members of the HR team. 

Successful candidates will then be invited to a second stage, including meeting other members of the team. 

This is a two-way process and there will be plenty of opportunity to find out more about the mission of the charity and our work, about the day-to-day role, about the teams you will be working with, and to explore how we are a cultural and professional fit for you at this stage in your career, 

First Give

First Give was founded in 2014 to inspire, equip and motivate young people to make a difference to the causes they care about. As we approach our second decade, it is an exciting time to join the charity. Our vision is of a more generous society where all people are willing and able to give their time, money and skills to causes that they care about.

We are currently developing a new strategy which by which we aim to have reached a million young people by 2034. We intend to do this by developing new programmes and activities that will support us to achieve our mission: to create opportunities for young people to be inspired and empowered to give their time, money or skills to charities and causes that matter to them. Our existing programmes are delivered in partnership with schools across England and Wales, ensuring that as many young people as possible, regardless of their background have the opportunity to take part.

Our values at First Give inform who we are and what we do. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

Head of Programmes role

The Head of Programmes will oversee all elements of programme design, development and delivery at First Give. They will lead the Programmes Team, including line management of two Programme Managers, ensuring high quality delivery of all First Give programmes

Contract: Full time, permanent

Salary: £43,000 (+£2,000 London weighting if applicable)

Location: This role will be hybrid, with 2-3 days a week based in our office in Central London (West Hampstead). Regular travel across England and Wales will be required.

Reporting to: Director

Direct Reports: 2-3 Programme Managers and Facilitator Officer

Key responsibilities

Programme Delivery

• Lead the Programmes Team to ensure all First Give partner schools are supported to deliver outstanding First Give programmes
• Oversee and monitor delivery of First Give programmes at partner schools, including planning and tracking programme delivery against the charity’s ambitious targets and deadlines and ensuring First Give is resourced to deliver planned programmes (programme resources, personnel and budget)
• Lead on procurement and provision of First Give programme resources
• Provide regular updates for the Director on programme delivery and performance across all partner schools
• Manage escalated objections or issues raised by partner schools and other relevant stakeholders
• Support the Programmes Team to recruit, train and support a team of freelance facilitators to ensure all First Give schools receive excellent quality sessions and events at their school
• Ensure retention of existing partner school relationships year on year to organisational target

Programme Development and Improvement

• Ensure First Give Teacher Hub and all Programme resources are up to date, accessible and high quality
• Lead on annual programme resource improvement process for all programmes
• Lead on the development of new programmes at First Give in line with organisational strategy (including First Give Primary, First Give Step Up and First Give One Day)

Monitoring & Evaluation

• Develop and implement a robust Evaluation Plan to ensure First Give is consistently able to report on the impact and efficiency of its programmes
• Coordinate the collection and utilisation of data and insights on programme delivery and impact to implement improvements to programming
• Provide impact data in an easily accessible format for use by the Director, Deputy Director and others for fundraising, reporting and other communications

Programmes Team Leadership

• Develop and cultivate a positive, hard-working and happy team culture in line with First Give brand identity
• Manage complaints and/or performance management issues effectively to ensure success of individuals and the wider team
• Line manage the Programme Managers, ensuring development opportunities

Youth Voice

• Work with the Director to develop a new approach for First Give to encourage, engage and amplify young people’s voices in the development of our work
• Create meaningful opportunities for young people to influence and engage with our work and impact

Safeguarding

• Act as First Give’s Deputy Designated Safeguarding Officer, ensuring compliance with our safeguarding procedures and processes and working to develop a culture of safeguarding within the organisation

The job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.

Person Specification

Essential

• Passionate about young people and their potential to drive social change
• Excellent project management skills
• Experienced line manager and team leader with excellent people management skills, including coaching and motivating others
• Experience developing strong relationships with remote and external stakeholders
• Experience of working in the secondary education sector/with teachers
• Experience designing and developing high quality programmes for delivery in a school environment
• Experience recruiting and managing volunteers and/or freelancers
• Excellent attention to detail and high standards
• Strong objection handler with customers/clients
• Ability to build rapport with senior leaders in the education sector
• A strong understanding of monitoring and evaluation techniques
• A demonstrably proactive worker, able to work well alone and as part of a team
• Understanding of safeguarding processes and good practice

Desirable

• Experience of remote line management
• Experience of working in a remote, decentralised team
• Experience of using Salesforce

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give.
• Access to Health Assured (health and wellbeing) Employee Assistance Programme.
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
• Training and professional development budget, with regular training offered through the Pears Foundation.
• Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service.
• Multiple team socials throughout the year.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Application process
Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. We would also request that you fill out our equality & diversity monitoring form (this will not be linked to your application). 

1. Application closes: Monday 23rd September, 9am
2. Interviews: Thursday 3rd October
3. Start date: Monday 18th November or as soon as possible after this date

Our Business Development Team is integral to the success of our organisation and we are looking for a motivated, driven and proactive individual to join us as a Business Development Manager . You will be responsible for driving our new business strategy, aiming to secure new partnerships across education and raising our profile within Senior Leadership, as well as delivery teams. You will also play a significant role within the Business Development Team to provide both internal and external support, which will be both colleague and customer focussed. The successful candidate will understand the importance of developing an implementing new business strategies. They will be looking for an opportunity to demonstrate their sales and growth mindset within a strong team environment. They will be committed to working within our organisation values, whilst affecting external decision-making through a customer engagement approach.

The main purpose will be:

1. Deliver sales targets in line with business development strategies.

2. Lead the creation and implementation of ‘new business’ engagement strategies within the business development division.

3. Strategically expand the network of centres delivering Leadership Skills Foundation programmes.

4. Develop sales and registrations strategies to grow new business opportunities and maximise our relationships with centres.

Main Duties and Responsibilities include:

1. Create and implement the new business strategy for increasing the number of centres committed to delivering Leadership Skills Foundation programmes.

2. Identify and develop profitable growth opportunities with customers, partner networks and key stakeholders.

3. Collaborate with the Market Development Manager to include emerging programmes in maximising growth and expansion opportunities with centres.

4. Collaborate with marketing and communications colleagues to create new business campaigns and activities.

5. Co-ordinate tactical activities to engage with new audiences i.e. webinars and conferences.

6. Responsibility for ensuring all management information and relationship management insight relating to prospective/new centres is captured.

7. Monitor performance of commercial activities utilising insight systems to prepare reports and forecasts for the Head of Business Development and wider Leadership Team.

8. Conduct regular research and analysis on commercial opportunities to reach new audiences and expand/grow delivery.

9. Work alongside Innovation, Marcomms and Quality Assurance team colleagues to attract, engage and delight customers under the Customer Experience strategy.

10.Alongside the Head of Business Development and Director of Engagement, review, explore and consider future pricing models aimed at increasing the average spend of centres, supporting ‘a whole education leadership offer’.

11.To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.

The Business Development Manager will receive a generous salary, a flexible and agile working environment, private Vitality healthcare (subject to successful completion of probationary period), personal development opportunities, enhanced pension, enhanced holiday and sick pay and an extended Christmas break.

If you want to be part of thriving and evolving organisation, then we would love to hear from you and look forward to receivng your application.

About us

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

Right now, the Partnerships and National Engagement Team is in an incredibly exciting period of growth, as Partnerships Development Manager you will play a pivotal role in building new transformational partnerships which support Crisis new ten-year strategy.

Working as part of a friendly and enthusiastic team you will be you will be responsible for identifying, nurturing and developing a robust pipeline of new partnerships, with value-aligned businesses, developing opportunities for us to work together to help us end homelessness in the UK. 

As a key member of the Partnerships Development Team, you will be expected to deliver significant growth in Crisis corporate income and personally secure six and seven figure partnerships and sponsorships.

About you

To be successful in this role, you will be a highly motivated, target-driven fundraiser who relishes the opportunity to develop innovative, creative, and strategic corporate partnerships. You will have a track record of pitching, securing, managing, and growing six and seven figure partnerships in the third (or equivalent) sector, coupled with excellent relationship management skills with internal and external stakeholders. You are self-motivated and able to work on your own initiative, but you also enjoy collaborating with colleagues.

We are looking for a personable and intuitive candidate with excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience.

This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Crisis.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29th September 2024 at 23:55

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Interview dates will take place online w/c 7th October

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job title: Head of Corporate Partnerships

Manager: Director of Income & Engagement

Direct reports: 4

Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)

Salary: £50,000 - £54,000

Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.

Contract: FTC for 1 year (maternity cover)

Overall purpose

The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.

As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.

You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.

You will be:

• a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
• a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
• an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.

The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.

This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

An exciting opportunity has arisen for a Head of Health & Safety to join our Estates Team. This role will require the successful candidate to ensure that The Children’s Trust realises its health and safety objectives, including setting the organisational strategy for health and safety.

Staff benefits include, shuttle bus, and more… Read more below.

Role Requirements

The Head of Health & Safety is the lead and designated “competent person” for all health and safety matters, including fire safety at The Children’s Trust underpinning the three key work streams: “safe care,” “safe workplace” (including occupational health and well-being), and “safe retail and (fundraising) events”. The role holder has the authority to require the immediate cessation of any unsafe working practices.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

For more information and for a copy of the candidate briefing pack please click

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.

To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Are you passionate about making a real difference in the lives of individuals? Do you have knowledge of safeguarding, compliance with health and social care regulations, and experience in leadership and service delivery? Do you enjoy engaging, motivating and influencing people?

TPP are recruiting an inspiring and dynamic Head of Service to lead operations, ensuring the delivery of exceptional services for adults, young people, and children.

The Role:

As the Head of Service, you will be responsible for leading a talented team of Locality Managers, ensuring workforce is skilled, competent, and continuously developing. Your leadership will foster positive relationships with stakeholders and communities, ensuring our services meet evolving client needs.

Responsibilities:

• Lead the development and alignment of operational practices to achieve KPIs across adult, children, and young people's services.
• Expand existing services and explore new opportunities for service/product development.
• Write funding applications and proposals to secure resources for new and existing services.
• Manage budgets, ensuring cost-effective service delivery and financial control.
• Drive business strategy to meet organisational targets and standards.
• Ensure compliance with Local Authority Commissioning, safeguarding regulations, and relevant legislation.
• Lead an inclusive approach, engaging clients, families, staff, volunteers, and the wider community in service development.
• Provide effective leadership to Locality Managers and key personnel, focusing on best practices and quality outcomes.
• Build and maintain positive relationships with commissioners, funders, schools, and third-sector organisations.
• Ensure compliance with regulatory standards, such as Ofsted and Care Act regulations
• Engage with the community and professional networks to enhance service reach.

Requirements

• Strong leadership and management skills, with experience in overseeing multidisciplinary teams.
• In-depth knowledge of health and social care regulations, including safeguarding and compliance standards.
• Financial management expertise, including budget development and cost optimisation.
• Experience in service expansion, innovation, and business strategy development.
• Ability to develop and maintain stakeholder relationships, including commissioners and funders.
• Excellent communication and interpersonal skills.
• Strategic planning and problem-solving abilities, particularly in complex or challenging situations.
• Experience in writing successful funding applications and proposals.
• Ability to drive service quality improvements and deliver exceptional customer experiences.
• A proactive approach to leadership, with integrity and accountability in decision-making.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re recruiting for a new Head of Fundraising and Communications to build on the growth and development we’ve experienced in recent years, and move us to the next level. 

You will work closely with senior leadership to raise crucial funding, public support and awareness to underpin our organisational strategy, and with colleagues across the organisation to gather and communicate stories and information in a powerful and accessible way. 

This is a ‘doing’ role as well as a senior one. It’s also a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to your strengths and those of your team, while drawing in other expertise and capacity where needed. 

This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable survivors to recover and rebuild their lives.