Head of development jobs in hampton wick, greater london
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: W/c 16 June
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
We are seeking a highly capable Infrastructure Engineer to join us at the Royal College of Radiologists (RCR).
At The Royal College of Radiologists, we strive to support our members and improve patient care through education, research, and collaboration. Our IT department plays a crucial role in maintaining the technology systems that enable us to achieve our mission.
As an Infrastructure Engineer, you will be at the centre of our technology operations joining our high-performing IT team. Working closely with the Infrastructure & Security Manager you will be pivotal in designing, implementing, and maintaining the College's IT infrastructure. Your responsibilities will include managing network systems, servers, storage devices, and other related hardware, software, and cloud platforms. Furthermore, you will serve as an escalation point for the ServiceDesk team and support the Infrastructure and Security Manager in implementing and managing security protocols to protect company data and systems from potential threats.
In addition, you'll provide vital support for examination systems, ensuring all IT equipment and software are set up and functioning perfectly. Your general IT support will be invaluable as you resolve user IT problems, assist in delivering technology projects, and collaborate with third-party service providers to keep our systems running smoothly.
This role is perfect for someone who thrives in a fast-paced environment, enjoys tackling complex challenges, and is passionate about maintaining a secure and efficient technology infrastructure.
What you’ll do:
- Infrastructure Management: Support the design, implementation, and operation of technology systems, including cloud services, hosting, on-premises network, and server infrastructure.
- System Stability: Ensure the stability and performance of our technology infrastructure while minimizing downtime and disruption.
- Technical Support: Diagnose and resolve hardware, software, and system issues, and respond to escalations via the IT Service Desk.
- Cyber Security: Assist in monitoring network and system activity, investigating security incidents, and implementing security measures.
- Examinations Support: Provide technical support for examination systems and equipment setup.
- General IT Support: Resolve user IT problems, assist in delivering technology projects, and support third-party service providers.
What you’ll need:
- CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Fundamentals, or equivalent experience.
- Advanced knowledge of Microsoft 365 applications, Windows Server, Intune, and network infrastructure devices.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
RLS Caseworker / Solicitor
As a RLS Caseworker / Solicitor you will conduct a small strategic caseload of asylum and refugee family reunion cases and assist on litigation (where eligible) under our legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
You will also act as the supervising caseworker/lawyer for the Afghan Pro Bono Initiative (APBI), which is a specialist casework project delivered by RLS with funding and pro bono assistance from 11 leading commercial law firms. As part of this role, you will supervise pro bono lawyers to provide high quality legal representation for Afghans on matters including family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others. The project is now in its 3rd year and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023. Please note that RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities
- Have conduct of a small strategic caseload and provide high quality legal advice and representation to clients
- Supervise the work of volunteer pro bono commercial lawyers on cases
- Deliver training to pro bono commercial lawyers
- Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording
- Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners
- Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes
- Work in close collaboration with the Legal Director and Casework Supervisorto ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s
- Work in close collaboration with the APBI Coordinator to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs
- Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework
- Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation
- Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies
- Maintain accurate and confidential records in line with GDPR
- Adhere to RLS safeguarding policies and procedures at all times.
Person specification:
Essential
- Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3
- Experience of asylum casework
- Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions
- Experience of online immigration applications
- Demonstrable knowledge of legal aid provision and ECF applications
- Experience of and commitment to working in a collaborative way on legal cases
- Good verbal and written communication skills in English
- Strong organisational skills, including the ability to prioritise work and meet deadlines
- Strong attention to detail, responsiveness, reliability and dependability
- Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders
- Computer literacy
- Right to reside and work in the UK
- Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy
- Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees
- Commitment to the aims of the project and the values of RLS
- The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
- Demonstrable supervision experience strongly preferred
- Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourably considered
- Experience of legal aid casework
- Experience of conducting immigration appeals and/or public law litigation
- Experience of supervising commercial lawyers in a pro bono project setting
- Experience of preparing and delivering training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteer Manager forms an integral part of our Retail management team, working closely with our shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity’s volunteers and our volunteer programme – working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure we have the right number of volunteers in the right locations to support our work.
Responsible to
Retail Development Manager
Direct reports
None, although this may change as the role evolves
Working hours and contract
35 hours, working five days per week, across a flexible seven-day rota
Salary
£28,000 - £32,000 (depends on experience), plus travel expenses
Location
Four days per week in our shops, and one day at our Head Office, Mansell street, Aldgate East
Role Responsibilities
Deliver recruitment targets by shop to ensure we have sufficient volunteers and volunteer hours to support our financial objectives
Support the onboarding of our volunteers for various retail roles
Engage our volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level
Attend in-person recruitment events to engage with our volunteering communities.
Work alongside our Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles
Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.
Support our shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.
Person specification
Desirable skills, knowledge & experience
· Track record in successful charity shop volunteer recruitment and retention
· Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders
· Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management
· Experience of working with and managing a regional volunteer network
· Strong organisational skills and the ability to manage multiple tasks and priorities effectively
· Experience with volunteer management software and recruitment sites (desirable).
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a talented and versatile communications officer to help grow our communications and supporter base and increase our impact for the children with complex disabilities and their families who we support.
This is an exciting time for our charity as we are developing ambitious growth plans and we want to increase our social media and digital presence to engage with a wider audience.
You will be expected to lead on our social media strategy, planning, producing and delivering content for all our audiences, and engaging with social media connections to grow our community. You will also be responsible for increasing engagement via our website, e-news and direct digital and offline communications.
We're looking for a natural storyteller with attention to detail, excellent verbal and written communication skills, and the ability to turn their hand to a wide range of tasks, striving for excellence while building relationships and working collaboratively with staff from across our small charity.
Key responsibilities include:
- Create a social media strategy that builds our community and engagement across our current active platforms of Facebook, Instagram and LinkedIn, and considers the use of other platforms
- Develop and maintain our website to provide and easy and rewarding experience that seamlessly transitions users to the next stage of their journey
- Develop and manage our communications calendar to ensure coordinated planning and communications activity
- Build and manage our range of audience groups, including monthly e-news, email marketing, hardcopy reports and newsletters, and assist with donor stewardship communication
- Support our engagement with external media organisations, using all opportunities to gain positive media coverage
- Support the development of data and reporting processes to help build an insight-led understanding of our audience groups and to inform our marketing and engagement plans
- Assist with the production of our digital assets and communications using digital design software where appropriate
The successful candidate will have strong social media knowledge and experience, as well as experience of building reach and engagement across digitial, printed or in-person communications. They need to be a collaborative team player, willing to learn from and work with staff from across the organisation, and the ability to multitask and juggle different projects and deadlines simultaneously. They will also have a passion for our cause - helping the families of children with complex disabilities get the support they need with the aim of preventing them from going into crisis.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Sense is recruiting a Senior Community Fundraiser, this is a full time permanent position based in our offices in Kings Cross, London. This is a hybrid role, working in the office 2 days per week.
We’re looking for an experience fundraiser to join our Community Fundraising Team, responsible for generating income and engagement, working closely with services, volunteers and engagement staff. The successful candidate will support and deliver the community fundraising strategy, growing our portfolio and building new long-term relationships for Sense. You will be responsible for generating income for Sense, supporting the delivery of our Community Team income target of £569,000, enabling community fundraising to become a dependable source of income for the charity.
The main duties and responsibilities include:
- To ensure all community supporters are given the highest level of customer care and that all enquiries and requests for support are responded to quickly and effectively.
- To focus on growing income for Community Team across two key areas - groups and associations and schools and universities.
- The Senior Community Fundraiser will lead on the Community Team’s national projects and communicate updates and plans effectively with the team.
- To achieve agreed income targets, monitoring and forecasting on a regular basis and taking remedial action when necessary.
- Build effective and consistent working relationships with internal and external stakeholders and to engage and enthuse them about activities of the Community Fundraising team.
- To work closely with the wider Fundraising Directorate in order to break down silo working and ensure that all opportunities for fundraising are maximised and knowledge sharing takes place Directorate-wide.
- To work with colleagues in our Operations and Trading teams to develop their fundraising potential and supporting them with fundraising ideas and collateral.
To succeed in this role, you will have:
- Understanding of Community based fundraising trends.
- Evidence of own continuing professional development.
- 2-3 years’ experience in a community fundraising environment.
- Experience providing the highest level of stewardship to supporters / fundraisers or customers.
- Experience managing projects, with multiple stakeholders.
- Excellent interpersonal skills and comfortable regularly speaking to both current supporters and potential supporters in person and by the phone.
- Experience of working with budgets and financial targets.
- Experience with proposal writing or grant writing.
- Excellent written and verbal communication skills
- Ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders and Head of Team.
- Creative, and can generate new and innovative ways to fundraise, with a strong desire to succeed
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£160 per session | Approx. 4 hours per week
This role will be based in Shepherd’s Bush with travel across London
About the role
The Group Work Facilitator will play a pivotal role in delivering the CouRAGEus Project, an initiative designed to support Black and Global Majority young women, LGBTQ+ youth, and disabled young people. The role involves facilitating safe, inclusive, and empowering group work sessions that foster emotional resilience, healthy relationships, and self-advocacy.
The Facilitator will provide a trauma-informed, culturally responsive space where participants can explore issues such as mental health, well-being, consent, and social justice. By collaborating with a multidisciplinary team and tailoring interventions to meet diverse needs, the Facilitator will help participants build confidence, develop skills, and navigate challenges while promoting their overall safety and empowerment.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gender-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gender-based violence, whilst working towards a society free of gender-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gender-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gender-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
How to apply
Early applications are highly encouraged as applications will be reviewed on a rolling basis and this role may be filled before the advertised closing date.
The interview process will consist of two stages; first stage interviews will take place on a rolling basis.
Further Information
We actively encourage applications from individuals from Black and Global Majority backgrounds, as this reflects the focus and lived experiences of the young people the CouRAGEus Project supports. We are committed to building a team that is representative of the communities we work with and to delivering culturally responsive support.
This post is subject to satisfactory references, DBS check, and social media check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. We also provide clinical supervision, access to an ongoing CPD programme, and the opportunity to work in a leading multi-cultural feminist organisation.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Award-winning and bold innovation. Modern Tech-Stack. Impacting the future.
X2 Lead Solution Architect
£72,000 - £77,000 (+ )
Department: Chief Operating Office
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 22 May 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Two competency-based interviews with an exercise
Interview date: We will be shortlisting on a rolling basis so please do not delay in applying
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
*Please note: we discourage the use of ChatGPT or other AI platforms when applying for this role. While AI tools can be useful, we strongly encourage applicants to ensure their applications authentically reflect their own experience. If you choose to use AI for formatting or assistance, please take care to review and personalise your application accordingly.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Cancer Research UK has an ambitious Technology strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate that underpins the charity's ability to both deliver a range of change initiatives and programmes and support our vision and . Our Architecture team is at the forefront of technological innovation in the charity sector and plays an essential role in ensuring our technical architecture supports the charity's diverse needs and ambitions across a range of products and services used by 4,000+ staff, 600+ shops, and thousands of supporters who raised £463m towards our life-saving research in 2023/24.
As our Lead Solution Architect, you'll play a pivotal role in shaping the technological future of Cancer Research UK by collaborating closely with our product portfolios, providing technical leadership, and defining end-to-end solutions that enable our lifesaving work. Based on your experience and background, you will be the subject matter expert within a specific specialism of architecture (such as business, enterprise, solution, infrastructure, data, security, platform, service etc). We can offer learning and development opportunities to broaden your knowledge and impact by rotating across a range of domains.
This is your chance to make a real difference while advancing your career in a supportive environment. If you are an experienced Solution Architect with in-depth knowledge in one of the above architecture domains who wants to leverage technology to accelerate change in a purpose-driven environment, we'd love for you to join our mission.
What will I be doing?
Experienced Architect with extensive experience in at least one of the following architecture domains: business, enterprise, solution, infrastructure, data, security, platform, or service.
Please note that candidates with an engineering background will not be considered for this Solution Architect role, as this position requires an Architecture skill set and experience.
Partnering with Heads of Product Portfolios and Product Managers to support roadmap development and provide early triage.
Providing architecture support, coaching, and solution assurance across Technology's product portfolios.
Addressing key design decisions, balancing risks, benefits, and outcomes for complex technical problems.
Collaborating with Lead Engineers and other technology teams to ensure the documented current state is maintained for change assessment and operational support.
Communicating and coordinating architecture development and technical change across portfolios and products (including those delivered by our partners).
Contributing to and building an active Architecture community across capabilities and partners.
Providing in-depth expertise within at least one specialised domain of architecture, from: business, enterprise, solution, infrastructure, data, security, platform, or service.
Leadership & Drive for Impact:
Building credible stakeholder relationships across the charity ensuring to value ideas, drive momentum, and challenge when required.
Balancing short-term needs with long-term strategic goals
Translating complex information and concepts to technical and non-technical audiences.
Driving the direction and output on day-to-day workload and priorities while navigating ambiguity and making clear and timely decisions in changing situations
Mentor and coach colleagues, fostering a culture of continuous learning and leading through others.
Resource Management:
Reducing costs by proactively challenging to enable the optimal cost of resource ownership and delivered architecture.
Building inclusive environments and working with third parties.
What skills will I need?
Experienced Architect with extensive experience in at least one of the following architecture domains: business, enterprise, solution, infrastructure, data, security, platform, or service.
Please note that candidates with an engineering background will not be considered for this Solution Architect role, as this position requires an Architecture skill set and experience.
Has delivered large-scale migrations and implemented new technologies within an integrated architecture in large, complex organisations.
Solid understanding of modern software and platform architecture approaches (e.g., microservices and cloud etc).
Experience delivering architecture through Agile Product teams.
Knowledge of enterprise architecture frameworks (e.g, (TOGAF, Zachman etc), industry-wide best practices, and emerging technologies.
Modelling and documenting experience with the ability to create models and visualisations to enable others to understand the architecture.
Strong analytical thinking and problem-solving skills.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Additional Information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We at the Foundation support the growth and sustainability of the Award around the world through expanding access, extending reach and strengthening impact, and in doing so, ensuring predictable and sustainable income.
The Philanthropy team has huge growth targets over the next 3 years in order to support the ambitious growth of the organisation. We aim to double our network of generous donors, deepen engagement with those who are long standing supporters and broaden our global network of advocates.
The purpose of this role is primarily to support the Philanthropy team with recruitment and stewardship of World Fellows; the delivery of appropriate communications material and donor relationship management. You will manage your portfolio of donors and working with existing supporters, your goal will be to deepen their connection to our cause and inspire transformational gifts that support our work.
This is a truly collaborative role which involves work closely with colleagues across the Foundation, as well as some of our key supporters, to nurture meaningful and beneficial connections.
Key Responsibilities:
- Day to day management and support of the Foundation’s World Fellowship programme and network; research, manage and develop donor relationships with a portfolio of donors.
- Plan and maintain regular contact with donors, through the use of events and relevant communications materials and publications.
- Working with the with the events team for the creation of invitation lists and event follow up.
- Independently account manage a group of donors, creating reports and other stewardship materials, and undertake day to day general relationship management.
- Undertake prospect research and the planning of relevant approaches to individuals; network mapping current donors and seeking introductions from current network where possible.
- Lead on the preparation of publications and relevant materials for all donors and supporters.
- Keep comprehensive records on our CRM, Salesforce.
- Ensure payments are requested and receipted in a timely fashion.
- Undertake any other duties as required to support the successful delivery of Fundraising Department objectives.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Salary: £46,000
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office for a full time role)
Work pattern: Full-time (flexible options including part time considered)
Reporting to: Chief Impact Officer
Deadline: Midnight Friday 30th May
Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.
Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:
● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle
● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners
● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation
We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.
Roles and Responsibilities
Grant Operations (55%)
- Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit.
- Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
- Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
- Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
- Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
- Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
- Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.
Funder Plus (20%)
- Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
- Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners
Research, Learning and Evaluation (15%)
- Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work.
- Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
- Work with our Head of Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation.
- Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact
- Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
- Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.
Fundraising and Communications (10%)
- Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
- Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities
About You
Skills and experience
Essential
- Experience of working with a grantmaking organisation, as a researcher and/or grant-maker
- Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
- Strong project management skills
- Experience of using grant management and/or database systems eg Salesforce or other CRM systems
- Experience of managing complex partnerships or contracts
- Proven experience of building and maintaining relationships with a range of internal and external stakeholders
- Proven experience of analysing information to inform your judgement
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to manage multiple projects with competing deadlines
Desirable
- Experience working in the non-profit, education, youth employment or youth sector
- Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
- Understanding of participatory grantmaking models and approaches
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Flexible and creative; a strategic mind and a proactive self-starter
- Humility, tact, maturity, and a strong personal commitment to learning and improvement
- Possesses cultural sensitivity to work respectfully and effectively in different settings
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Ability to work independently as part of a global team and being self-motivated
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Senior Accessibility Specialist
Reference: APR20257021
Location: Flexible in UK
Salary: £44,315.00 - £47,312.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 hours a week – Flexible working pattens to be discussed
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Whilst we have a huge presence and influence in the conservation sector we recognise that our work is not reaching everyone. We need to enable more, and more diverse people to engage with and act for nature.
Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist.
What’s the job about?
Our 2030 strategy commits the RSPB to becoming more relevant to the communities and supporters we work with by involving a more diverse range of people. Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist. Reporting to the Head of EDI, and as part of the EDI leadership team, you’ll hold close relationships with a wide range of stakeholders across the organisation. You’ll work collaboratively to support the transformation in behaviours and skills needed to make the RSPB a more accessible and equitable place for all.
The role does have flexibility to shape and innovate but will be focused on the continuation and delivery of two main priorities:
- Working with our nature reserve teams to implement accessibility improvements that make our spaces more inclusive for Staff, Volunteers and Visitors
- Working with Communications and Learning and Development teams, internal networks and other stakeholders, to deliver better experiences for our disabled workforce from the point they apply for a role.
Essentials:
- Experienced in delivering strategic accessibility interventions and influencing positive change at all levels of a large and complex organisation and the wider sector
- Personal commitment to making a tangible difference to accessibility with a focus on physical disability, sensory disabilities and neurodiverse people and communities.
- An advocate and practitioner of accessible design and clear communication
- Background and confidence in working with people with lived experience of access barriers and providing support and advice to organisations around accessibility.
- Comfortable to proactively challenge internal policy, practices and communications to better include marginalised groups.
- Expertise on accessible communications, with experience working to improve standards of internal communications and co-designing engaging content for external communication
- Excellent interpersonal and influencing skills to role model and drive behaviour change across all areas of accessibility
- In depth knowledge of accessibility standards and best practise within the UK. Including: WCAG, social model of disability, universal design principles, access to work, reasonable adjustments and working application of the Equality Act 2010
- Significant experience of designing and delivering resources and training around accessibility in a range of formats to meet learner needs
- Strong internal and external stakeholder management skills, ability to recognise a build key relationships and influence at a sector level
- Sound understanding of intersectionality of disability and other protected characteristics and a good generalist EDI knowledge to inform specialist advice and guidance
- Strong and effective communication skills, with ability to influence leaders and mobilise other teams to act
- Strong written communication and digital presentations skills to communicate accessibility and disability inclusion to a wide range of audiences
- Analytical evaluation to inform and report on areas of focus and impact
- Awareness of project and process management to enable work to be planned and delivered to a high quality, on time and within resource capacity
Desirable:
- Experience or interest in accessibility in the Conservation section, nature or climate emergency
- Understanding of the intersectional context of race and gender equity within accessibility
- Practical experience supporting accessibility changes at visitor attractions
- Experience working in the Voluntary sector or in volunteering
- Experience of movement building or membership organisations
Additional Information
This role is available full time and permanently for 37.5 hours a week, but we welcome applications for those looking for different working patterns and are happy to discuss further with interested candidates.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Closing date: 23:59, Wednesday 21st May 2025
Interviews will take place around the 18th and 19th of June.
Please note: We reserve the right to close this advert at any time.
Open briefings
If this sounds like the role for you and you'd like more information on what the day-to-day responsibilities are, or a chance to ask questions, please get un touch with EDI at RSPB to enquire about one of our open briefings.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.
The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.
The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.
Independence will be encouraged through self-management and recovery.
The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.
This is a part-time position (20 hours per week), between the service hours of 9am-5pm (Monday-Friday)
Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
We are looking for an Accounts Payable Assistant to join our vibrant and friendly finance team. You will be responsible for supporting the smooth running of the transactional processing of all expenditure and payments, making sure that the correct authorisations have been provided. This role will be the key point of contact for non-finance staff across departments with regards to purchase order and invoice queries.
The role is a full time and fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (Minimum 40% working from the office).
Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with processing high volume of invoices and using an automated Purchase Order system? if the answer is yes, then we would like you to join our finance team.
Our ideal candidate will have an ability to work independently, manage deadlines, and prioritise tasks in a high-volume environment. They will need to have strong interpersonal and communication skills as well as strong IT skills, especially Excel and Microsoft Office. The role holder will need to have the ability to demonstrate a positive attitude to self-development, willingness to learn in role and be able to identify own training needs.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Change Lead for Policing
Reports to: Assistant Director of Change for Policing and Youth Justice
Salary: £55,000 per annum
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term (potential to extend) or secondment opportunity
Closing date for applications: 9:00am Friday 23rd May 2025
Interview dates: week commencing 2nd June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of policing. We need to inspire and connect with police forces across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities Include:
We are making good progress building the evidence of what works within and around policing to reduce violence, with new Practice Guidance and implementation resources on diversion and focused deterrence. But the big risk is that we publish guidance and nothing changes. That’s where you come in. Your role is to work out the best way to make this change happen by getting more senior leaders within policing to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:
- Developing great relationships with senior leaders and frontline police officers, generating a strong understanding of key policing issues, needs and behaviours, and building credibility and trust with the sector.
- Developing, managing and tracking the change plan to get more senior leaders to be aware of and use our Guidance, tools and resources, continuously looking for data-driven improvements.
- Creating practical tools and resources that help leaders put evidence into action.
- Supporting police forces, violence reduction units, and police and crime commissioners to develop or strengthen evidence-based practices, including focused deterrence, hotspots policing, and problem-orientated policing.
- Overseeing our partnership with the Society for Evidence Based Policing, helping us to collectively achieve our shared aims to promote evidence-base practice across the sector.
- Working out other effective ways to connect people with the evidence, then making those things happen, from putting on a brilliant conference to regular virtual learning events and presentations.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
- You’ve changed frontline practice and/or systems: You have significant experience in leading behaviour, practice or policy changes within a police setting. You can show how these have been effective in delivering tangible change.
- You’ve working in or around policing, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.
You might have this sort of experience:
- Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within a police setting.
- Behaviour change research experience.
You are this sort of person:
- You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
- You understand the policing sector. You really understand how police forces’ work, from Chief Constables to frontline officers. You have experience working in/with police, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a police force to reflect on and adopt evidence-based practice, such as focused deterrence, hotspot policing and problem-orientated policing.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
- You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
- You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
- You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view.
- You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
- You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
- You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.
- You are committed to equality, diversity and inclusion.
While it is not a criteria, we are especially interested to hear from applicants who have lived experience of violence.
It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Secondments
We are open to candidates that would prefer to join us on a 12-month secondment. Secondment candidates should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
Please click on the "Apply for this” button and submit your CV, cover letter and complete the monitoring form 9:00am Friday 23rd May 2025.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview Process
Interviews will take place the week commencing 2nd June.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
· £1,000 professional development budget annually
· 28 days holiday plus Bank Holidays
· Four half days for volunteering activities
· Employee Assistance Programme – 24hr phone line for free confidential support
· Volunteering days - 4 half days per year
· Death in service - 4 times annual salary
· Flexible hours. Core office hours 10am – 4pm
· Financial support including travel and hardship loans
· Employer contributed pension of 5%
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.