Head of development jobs
Head of Technology & Data
Permanent. Full time. Hybrid working (2 days per week in the officer)
Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)
Salary:
UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).
Global - Competitive salary for each location
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.
Some of the main areas of responsibility for the Head of Technology & Data include:
- Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
- Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
- Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
- Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
- Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
- Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
- Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
- Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
- Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
- Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
- Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
- Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
- Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes
About you
Who we are looking for:
Essential:
- Degree level or equivalent with an MCSE.
- Extensive experience of the management of ICT services, including strategy development.
- Extensive experience of Project Management.
- Advanced communications and problem solving skills.
- Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
- Advanced leadership and team management skills.
- Substantial supplier management experience.
- Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.
Desirable:
- ITIL Foundation, Practitioner.
- Knowledge and experience of satellite communications.
- Knowledge and experience of telephony and conferencing solutions.
- Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
- Hands on experience of managing resources on Microsoft Azure platform.
- Experience of network and application security implementation.
- Use of systems management and monitoring tools.
- Knowledge of emerging technologies.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Head of Services and Impact
Location: Remote / Hybrid (minimum of one day per month at Cavell’s offices in Redditch, Worcestershire)
Employment Type: Full-time
Salary: £55k – £58k
Close Date: 2nd December
Cavell is transforming the lives of nursing and midwifery professionals facing hardship or crisis. Domestic abuse, cancer or financial hardship can happen to anyone, but who cares for the Carers when they need help?
As part of its 2026 – 2029 strategy, Cavell are seeking to diversify their services to ensure the support offer meets the evolving needs of the nursing and midwifery workforce.
They are recruiting for a dynamic and compassionate leader to join the Senior Leadership Team, offering empowering line management to the Support team, leading on a data and insight strategy, driving service planning and improvement, working collaboratively to support the funding and marketing teams, identifying opportunities for new projects and services and leading Cavell’s insight and evidence work.
Key Responsibilities:
- Service Delivery and Oversight: Provide strategic and operational leadership for Cavell’s support team, overseeing casework delivery, monitoring workloads and ensuring service quality and consistency.
- Evaluation, Impact and Continuous Improvement: Designing and implementing robust evaluation frameworks, producing reports and dashboards, using insight to drive continuous improvement and ensuring Cavell’s impact evidence supports internal learning and drives external credibility.
- Funding and Partnership Support: Identify and shape funding opportunities, provide up-to-date data to strengthen bids, support the development of theory of change models, co-develop case studies and contribute to financial planning.
- Research, Insight and Opportunity Development: Conduct and commission research into external services, monitor national and local policy developments and funding landscapes and share insights on emerging needs.
- Championing the Nursing and Midwifery Workforce: Lead Cavell’s insight and evidence work, identify and analyse trends and systemic issues, collaborate with colleagues to translate data into compelling narratives and represent Cavell at external meetings.
- Leadership and Collaboration: Act as a senior leader within Cavell, building a strong, supportive working relationship with the Support team, foster cross-team collaboration and offer effective line management and development.
The Ideal Candidate
You’re an experienced charity leader with an empathetic, compassionate and proactive approach. You will have knowledge of support services and grant making systems and processes and competency in project management. You will have excellent communication and relationship management skills and live and breathe principles of Diversity, Equity and Inclusion.
We are looking for someone who:
- Has experience of coaching and developing a high-performing team.
- Has a sound understanding of governance, safeguarding and data protection.
- Has experience of researching need to inform the development of new products or services.
- Prides themselves on having effective negotiation and influencing skills as well as a good attention to detail.
- Is fully competent with IT including Microsoft Office.
- Has effective organisation and time management skills.
- Has experience of optimising a CRM database to effectively capture and manage data.
- Has a sound understanding of the mental health support services provision nationally.
- Has an understanding or empathy for the pressures facing nursing and midwifery professionals.
Our ideal candidate will also:
- Have experience in capturing and recording case studies and impact stories (desirable).
- Have experience of supporting survivors of domestic abuse (desirable).
- Hold a valid driving license (desirable).
- Have a Mental Health First Aid or similar qualification (desirable).
What Success Looks Like:
- The support team are engaged, supported and empowered to thrive.
- Cavell has an effective data and insight strategy, and the voices of nurses and midwives are amplified to contribute to national policy discussions.
- The service offer at Cavell meets the evolving needs of nursing and midwifery professionals with robust evaluation frameworks in place.
Benefits:
- A flexible, supportive working culture.
- 38 days of annual leave (including bank holidays).
- Up to an 8% employer pension contribution.
- Access to an employer assistance program.
- Enhanced sick pay (after probation).
- Enhanced family leave policies.
Application Process
Please click on the application page to download the full job pack prior to applying.
- Apply with your CV and a Cover Letter outlining why you’re interested in this role and how your skills and experiences would make you successful.
- There will be a 2-stage interview process with a virtual interview w/c 8th December and an in-person interview w/c 15th December.
- References and DBS check (upon successful offer).
Supporting the nursing and midwifery family through tough times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a big-picture thinker with a passion for digital communication and audience engagement? Do you thrive on leading creative teams and shaping campaigns that make a lasting impact?
We’re looking for an experienced, strategic marketing leader to join UCB as our new Head of Marketing and Digital. This is a senior role, leading a talented and enthusiastic team responsible for all of UCB’s marketing and promotional output – across print, digital, broadcast and social media.
You’ll bring a sharp eye for digital trends, be confident in overseeing website development, print and digital communications and have a track record of delivering strong, multi-channel campaigns. Your leadership will help us grow our audiences, increase awareness of UCB’s ministry, and keep us connected to our supporters in meaningful and measurable ways.
You'll work closely with the Director of Communications and colleagues across UCB to deliver clear, consistent messaging and creative campaigns that reflect UCB’s mission and values.
The essentials:
- A strong background in marketing and communications – ideally in both digital and print.
- Confidence leading strategy, campaigns, and people.
- A good grasp of digital marketing tools and platforms.
- Excellent communication and organisational skills.
- A heart for UCB’s mission and Christian ethos.
Location: United Christian Broadcasters Ltd., Broadcasting Centre, Hanchurch Lane, Stoke on Trent ST4 8RY (with the flexibility to work from home up to 40% of the time)
Closing date for applications: - Monday 15th December 2025 – noon. We reserve the right to close this early should we attract the right candidate.
Salary: £45,000 per annum. Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
For an application form and job description please follow the link to our website
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.
Responsible To: Director of Nature Recovery
Location: Home based in Scotland, with frequent travel required around Scotland and occasionally the rest of the UK
Salary: Grade E - £38,336 plus 8% employer pension contribution
Hours: 37 Hours Per Week (1 FTE)
Contract: Established post
Job Purpose
- To lead and deliver Butterfly Conservation’s strategic aims for nature recovery in Scotland, maximising our impact for butterflies, moths and people.
- To implement BC’s objectives through leadership of the Scotland Nature Recovery team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
- To develop and strengthen collaboration with BC staff, volunteers, stakeholders and partners to drive progress on BC’s targeted species recovery programmes, landscape-scale initiatives and wider nature recovery in Scotland.
Main Responsibilities
- Drive delivery of BC’s strategic objectives through designing and managing workplans for the Nature Recovery Scotland team, translating ideas into action and ensuring effective reporting to monitor and share evidence of our impact.
- Lead BC’s species recovery work for priority butterflies and moths in Scotland, setting objectives and driving targeted action to recover populations of some of our most threatened species.
- Lead our landscape-scale conservation work in Scotland, developing and overseeing projects using butterflies and moths as indicators of nature recovery across a landscape.
- Develop and deliver new approaches to contribute to broader nature recovery across Scotland, including exploring potential nature markets and developing our advice and services to reach more partners.
- Lead, manage and be accountable for the Nature Recovery team in Scotland, including a small number of direct line management reports. Responsible for budgeting, work planning and resource management, including overseeing annual performance management, team meetings, supporting training needs, staff development and well-being.
- Lead the development of new nature recovery projects, including partner liaison, project planning and design, budgeting and reporting to funders. Collaborate with Nature Recovery, Fundraising, and Finance teams to build a case for support and develop bids for external funding through partnerships, appeals and services.
- Oversee the management of BC’s Nature Reserves in Scotland through the work of the Conservation Managers, in collaboration with the Ecology Services team, to maximise their contribution to nature recovery.
- Be responsible for Scotland Nature Recovery budgets and their control, working closely with the Finance team to ensure effective planning and timely financial reporting.
- Ensure close working between BC staff, Branches and key volunteers in delivering co-ordinated nature recovery action towards BC’s strategic goals across Scotland.
- Support the Engagement and Volunteering team in the development and delivery of volunteering activity across Scotland, putting people at the heart of our work.
- Work with BC’s policy team and NGO partners to support collaborative work on major policy issues and advocate BC priorities in Scotland.
- Promote the impact of our work across Scotland, including contributing to impact reporting within BC and providing inspiring and engaging external communications to wider audiences.
General
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Maintain a strategic overview of the organisations’ delivery across the UK and contribute to development of BC’s policies and strategic planning.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: 23:59 hours on Monday, 1 December 2025
REF-224 951
Head of Technology & Data
Permanent. Full time. Hybrid working (2 days per week in the officer)
Location: This role can be based in the UK (Cardiff, Edinburgh, London, Warrington), or in one of our global hub sites (Abuja, Bogota, Dhaka, Nairobi, New Delhi)
Salary:
UK £81,314 (London), or £76,432 (Cardiff, Edinburgh, Warrington).
Global - Competitive salary for each location
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Director of Finance and Corporate Governance, the Head of Technology & Data will champion the development, implementation, and use of information technology and data throughout Christian Aid, creating a culture of innovation and empowering IT users.
Some of the main areas of responsibility for the Head of Technology & Data include:
- Responsible for building, supervising and maintaining a highly available and secure enterprise infrastructure including 24x7 cloud servers, mobility and remote access services and Azure Active Directory.
- Develop a road map for the strategic development of technology and data functions which incorporates system upgrades, installations, and conversions to ensure smooth transitions and optimised functionality for all users.
- Manage ITIL compliant processes including change management and service transition striving for innovation, reliability, and alignment with organisational goals.
- Collaborate proactively to develop strategies that enhance client services, amplify user efficiency, and inspire creative solutions to emerging challenges.
- Inspire and empower ICT staff by hiring, training, mentoring, and appraising team members, cultivating a culture of continuous development and excellence.
- Oversee network administration and network engineering (VPN, VOIP, Wan or relevant emerging technology) in key sites.
- Foster adaptability within ICT staff to align with evolving user needs, emerging technologies, and varied team dynamics.
- Maintain accurate documentation of systems, policies, and processes, ensuring clarity and accessibility for users and team members.
- Deliver user support through responsive helpdesk services and technical solutions tailored to client needs.
- Foster a culture of innovation ensuring Christian Aid are at the forefront of technological advancements to identify and implement solutions that align with organisational values and goals.
- Manage ICT budgets responsibly, ensuring financial integrity in purchasing, planning, and reviewing resources.
- Develop robust ICT policies related to system architecture, security, disaster recovery, standards, and service delivery to ensure business continuity and uphold organisational resilience.
- Build strong long-term partnerships by negotiating and managing vendor, outsourcer, and consultant contracts to ensure value-driven outcomes
About you
Who we are looking for:
Essential:
- Degree level or equivalent with an MCSE.
- Extensive experience of the management of ICT services, including strategy development.
- Extensive experience of Project Management.
- Advanced communications and problem solving skills.
- Highly detailed knowledge of a broad range of information and communications technologies including server, desktop and network hardware and operating systems, application development, information security, internet technologies, support services, systems management tools.
- Advanced leadership and team management skills.
- Substantial supplier management experience.
- Highly developed appreciation of the interaction and impact of business and ICT strategies and operations.
Desirable:
- ITIL Foundation, Practitioner.
- Knowledge and experience of satellite communications.
- Knowledge and experience of telephony and conferencing solutions.
- Experience of multi-site delivery of ICT solutions, ideally in a multinational context.
- Hands on experience of managing resources on Microsoft Azure platform.
- Experience of network and application security implementation.
- Use of systems management and monitoring tools.
- Knowledge of emerging technologies.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Respect is the UK charity stopping perpetrators of domestic abuse. As part of our 2023–2028 Strategy, we are launching a new Centre for Excellence – a bold initiative to transform understanding of what works to end the perpetration of domestic abuse. Building on 25 years of innovation and leadership, the Centre will harness collective learning, foster collaboration beyond traditional partnerships, and create the evidence base for a radical shift in approach.
The Centre for Excellence will drive two key outcomes:
-
Improved practice in developing and delivering safe, effective perpetrator responses.
-
Enhanced policymaking and commissioning informed by data, research, and best practice.
About the Role
We are seeking an ambitious and dynamic leader to shape and deliver this visionary initiative. You will set the strategic direction, establish a sustainable delivery and funding model, and lead early implementation work. Acting as a visible leader across Respect and beyond, you will connect our existing expertise with the Centre’s mission, and build strong partnerships with members, the VAWG sector, academia, and other stakeholders.
About You
You will bring strategic vision, experience of mobilising new initiatives, and deep knowledge of research, data, and practice in the domestic abuse perpetrator sector (or a related field). This is a unique opportunity to create lasting impact and drive systemic change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Interpretation & Programming - Maternity Cover
Location: Slimbridge - Hybrid
Salary: £42,580 per annum
Vacancy Type: 12-month Fixed Term contract
Hours: Full Time, 37.5 hours per week
Function: Engaging visitors and communities with wetlands
About The Role
Do you have a track record of developing and delivering experiences for visitors in the natural environment, arts, culture or attraction sector? Do you want to enable WWT to captivate our audiences as Head of Interpretation & Programming? If so, we would love to hear from you.
Reporting to the Director of Operations you will work alongside the Head of Experience Development, Head of Living Collections and Head of Learning to support sites to develop and deliver inspiring experiences for our visitors which connect them with our cause.
You will be the lead specialist advisor for interpretation and programming, and along with your team, play a critical role in supporting the development of excellent visitor experiences across all our sites, creating opportunities for people to experience nature in ways that inspire and move them and embedding nature connectedness in our programmed approach.
About You
We are seeking an individual with:
- Extensive experience in the development and delivery of events, visitor experiences and engagement in the natural environment, arts and culture or attractions sectors.
- Ability to think strategically and identify areas where experiences can support the delivery of organisational strategy.
- Experience of building partnerships with external creatives and organisations.
- Ability to lead, inspire and motivate teams, both in a direct and matrix management capacity.
- Strong experience of managing annual budgets and projects up to £500k
- Strong experience of writing creative briefs, managing creative consultants and designers.
- Excellent communication, influencing and negotiating skills including internally at a senior level and externally with partners.
While this post is based in Slimbridge Wetland Centre with the opportunity for hybrid working, it is expected that the role would work from site twice a week and as required for key meetings.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 16/12/2025
We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves. We actively welcome applications from individuals under-represented in the environmental and charity sectors.
No agencies please.
Restore Wetlands and Unlock their Power



Head of Supporter Relations (Maternity cover)
LSE is committed to building a diverse, equitable and truly inclusive university
LSE Philanthropy and Global Engagement (PAGE)
Head of Supporter Relations
This is a fixed term appointment for 12 months
Salary from £63,370 to £73,163 pa inclusive with potential to progress to £80,927 pa inclusive of London allowance
The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in central London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.
We are seeking an experienced and strategic individual to join PAGE as Head of Supporter Relations on a 12-month maternity cover contract. This senior role is responsible for leading a team of eight specialists across three key functions: Donor Relations, Events and Honorary & Emeritus Groups. The postholder will build on the team’s existing success and provide strategic leadership to ensure our supporters enjoy a first- class experience in their philanthropic partnership with LSE.
What You Will Bring To The Role
Candidates should be able to demonstrate experience of working in a role involving exceptional donor relations and cultivation and stewardship event planning and delivery, in the Higher Education, not-for-profit, or a comparable sector and ideally within a major capital Campaign context; evidence of excellent communication skills and attention to detail; excellent problem-solving skills, and the ability to organise their own workload plus that of their team in a fast-paced environment, responding effectively to changing deadlines and conflicting priorities.
The successful candidate will have:
· Experience in complex event management, including overseas
· Strong leadership skills and a collaborative management style, with the ability to form and communicate a clear vision of the goals to be achieved by a team
· Understanding of and commitment to the highest standards of relationship management and donor stewardship
· Excellent written and oral communication skills, including the ability to convey complex information in an appropriate manner and format
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.
Should you have any queries about the role, please email Chris Kendrick
The closing date for receipt of applications is Sunday 7 December (23.59 UK time).
Regrettably, we are unable to accept any late applications.
First-round interviews will take place on 7 January 2026.
Responsible To: Director of Nature Recovery
Location: Home based in Wales, with frequent travel required around Wales and occasionally the rest of the UK
Salary: Grade E - £38,336 plus 8% employer pension contribution
Hours: 37 Hours Per Week (1 FTE)
Contract: Established post
Job Purpose
- To lead and deliver Butterfly Conservation’s strategic aims for nature recovery in Wales, maximising our impact for butterflies, moths and people.
- To implement BC’s objectives through leadership of the Wales Nature Recovery team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.
- To develop and strengthen collaboration with BC staff, volunteers, stakeholders and partners to drive progress on BC’s targeted species recovery programmes, landscape-scale initiatives and wider nature recovery in Wales.
Main Responsibilities
- Drive delivery of BC’s strategic objectives through designing and managing workplans for the Nature Recovery Wales team, translating ideas into action and ensuring effective reporting to monitor and share evidence of our impact.
- Lead BC’s species recovery work for priority butterflies and moths in Wales, setting objectives and driving targeted action to recover populations of some of our most threatened species.
- Lead our landscape-scale conservation work in Wales, developing and overseeing projects using butterflies and moths as indicators of nature recovery across a landscape.
- Develop and deliver new approaches to contribute to broader nature recovery across Wales, including exploring potential nature markets and developing our advice and services to reach more partners.
- Lead, manage and be accountable for the Nature Recovery team in Wales, including a small number of direct line management reports. Responsible for budgeting, work planning and resource management, including overseeing annual performance management, team meetings, supporting training needs, staff development and well-being.
- Lead the development of new nature recovery projects, including partner liaison, project planning and design, budgeting and reporting to funders. Collaborate with Nature Recovery, Fundraising, and Finance teams to build a case for support and develop bids for external funding through partnerships, appeals and services.
- Oversee the management of BC’s Nature Reserves in Wales through the work of the Conservation Manager, in collaboration with the Ecology Services team, to maximise their contribution to nature recovery.
- Be responsible for Wales Nature Recovery budgets and their control, working closely with the Finance team to ensure effective planning and timely financial reporting.
- Ensure close working between BC staff, Branches and key volunteers in delivering co-ordinated nature recovery action towards BC’s strategic goals across Wales.
- Support the Engagement and Volunteering team in the development and delivery of volunteering activity across Wales, putting people at the heart of our work.
- Work with BC’s policy team and NGO partners to support collaborative work on major policy issues and advocate BC priorities in Wales.
- Promote the impact of our work across Wales, including contributing to impact reporting within BC and providing inspiring and engaging external communications to wider audiences.
General
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Maintain a strategic overview of the organisations’ delivery across the UK and contribute to development of BC’s policies and strategic planning.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: 23:59 hours on Monday, 1 December 2025
REF-224 953
The role requires an enhanced DBS disclosure.
Our client are seeking an experienced and dynamic Head of Operations – Care and Support to lead the strategic and operational delivery of regulated and non-regulated care services across their portfolio. This is a pivotal leadership role, ensuring that our services remain person-centred, fully compliant, and committed to continuous improvement.
About the role:
You will lead and champion the strategic development and delivery of outstanding, person-centred care and support services. These services must be financially sustainable, safe, and fully compliant with internal and external policies and regulation. Your leadership will ensure that all services reflect and uphold our client's vision, mission and values promoting equity, dignity and inclusion for everyone we support and work alongside
The Head of Operations – Care and Support will oversee operational performance, risk management, and financial sustainability while working collaboratively with senior leaders to identify growth opportunities and successfully mobilise new services.
Your ability to combine strategic thinking with operational excellence will be key to driving innovation and continuous improvement across our care and support portfolio.
Their ideal Candidate:
They are seeking a leader who demonstrates a clear and comprehensive understanding of Care Quality Commission (CQC) regulatory frameworks, committed to ensuring compliance is met with transparency and ethical practice.
You will bring extensive management experience across varied care and support settings, consistently achieving good or outstanding regulatory outcomes through inclusive and person-centred leadership.
The successful candidate will have in depth knowledge of relevant policies, legislation, and regulations, ensuring consistent and values-led application across all services.
Exceptional communication and interpersonal skills are essential, enabling you to build trust, foster collaboration, and maintain positive relationships with internal teams, partners, and stakeholders
The generous package includes:
- Competitive salary
- 34 days’ annual leave (including statutory days), increasing with length of service (pro-rata for part time)
- Contributory pension scheme
- Flexible working
- 2 colleague benefits portals providing discounts
- Acces to our 24 hour Employee Assistance Programme
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
If you are ready to make an impact and help our client shape the future of care and support apply today!
Closing Date for applications : 15 December 2025
Shortlistling of Applications : 17th December 2025
Interviews scheduled: 12th and 15th January 2026
THE COMPANY:
Climate Spring is a global organisation dedicated to transforming how the climate crisis is represented in mainstream entertainment. Funded by philanthropic foundations, we work in partnership with creators, production companies, broadcasters and streamers to develop projects with the potential to shift the narrative on climate.
Our team is made up of people with experience in commissioning, producing and working in development who understand the complexities of the development process, and who work collaboratively to bring the project to life. Our priority is for the projects we support to reach and engage audiences.
We offer different kinds of support to our partners, including development funding, script consultancy and connection to partners.
THE ROLE:
We are looking for an experienced and creative Development Producer, to provide development support for and oversee development projects on our growing development slate.
The Development producer will help manage the ideas that are submitted to the development fund, prepare and take part in editorial meetings, and build relationships with production companies that are serviced by Climate Spring, and help form new working relationships within the industry.
The development producer will assist the Head of Unscripted in preparing and delivering creative sessions to production companies and stakeholders. They will also help manage our unscripted contacts and prepare for community-building events with unscripted labels and talent.
You have a track record working on or developing unscripted formats a have good eye for commercially viable ideas for broadcasters streamers and online. A knowledge or experience with ad-funded content, whilst not essential, could be helpful.
KEY RESPONSIBILITIES:
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Project managing funded TV development projects. This involves having regular meetings with production companies, industry bodies and experts.
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Working with the head of unscripted to prepare for editorial and funding meetings.
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Contributing to the editorial decisions made by Climate Spring
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Attending meetings with production companies – remotely and occasionally in person.
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Building relationships with development teams at different production companies
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Working with the head of development and other stakeholders to create new IP with strong climate narratives.
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Managing our submissions slate and funded development slate.
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Preparing materials for brainstorms.
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Assisting in the preparation and execution of events eg: Pitch Competitions, Training days, and social events.
MINIMUM ROLE CRITERIA:
Please Note: It is a requirement for this role for the candidate to be located outside of the M25 and with ability to commute to Manchester.
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Passion for climate and environmental issues
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Min 5 years working in content Production/development. This is not an entry level role, a strong editorial background is required.
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Experience in reading and writing treatments / TV Formats
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Proficiency using digital tools, including Google Office Suite, Zoom, Airtable, etc.
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Experience handling confidential information with tact and sensitivity.
To be considered for this opportunity, you will need to demonstrate the following skills:
KEY SKILLS:
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Organisation and administrative skills
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Technical/IT experience
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Problem-solving skills, both administrative and creative.
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There will be a requirement to work with global team members on different time zones, therefore occasional availability during Australian, US and UK business hours will be required
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Communication skills - ability to express ideas clearly, write well and generate exciting ideas. Ability to condense large amounts of information into a clear brief.
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Teamwork - ability to respond to the needs of the team, adapting and meeting tight deadlines.
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Excellent interpersonal skills and the ability to communicate effectively and appropriately with a wide variety of internal and external colleagues and contributors.
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A self-starter who can work efficiently without being supervised.
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A team player who can collaborate with stakeholders, production companies and the wider Climate Spring Team.
ADDITIONAL ATTRIBUTES PREFERRED:
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Experience working with on-screen talent and agents.
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Knowledge of climate change/environmental and sustainability trends.
NEXT STEPS:
If your skills and experience meet the above requirements and you would like to talk to us about this role, please apply submitting;
- CV
- Cover letter (no more than 500 words)
Please fill out the recruitment monitoring form here when you apply.
Deadline for applications: 19th December 2025
Interviews: 12th January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of individual giving and legacies
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We’re looking for a passionate and strategic Head of Individual Giving and Legacies to lead one of the most impactful areas of our fundraising programme.
This is a pivotal leadership role within Sense’s Fundraising and Marketing team, responsible for developing and delivering our individual giving and legacy strategies, currently generating over 70% of Sense’s voluntary income.
You’ll lead on innovation, insight, and supporter experience - diversifying income streams, driving loyalty, and ensuring that every supporter feels valued and inspired. Working closely with senior leaders and your talented team, you’ll shape how Sense engages with the public, strengthening relationships that transform lives for years to come.
We offer flexible working arrangements. You’ll need to be able to travel occasionally within the UK, including to our London and Birmingham offices, and to attend events, sometimes during evenings or weekends.
Key Responsibilities
- Develop and deliver Sense’s Individual Giving and Legacy strategies, growing income through appeals, regular giving, lottery, and legacy marketing.
- Lead, inspire, and develop a high-performing team of fundraising and marketing professionals, fostering creativity, accountability, and collaboration.
- Diversify and grow the individual giving portfolio, driving acquisition, retention, and supporter value.
- Use data and insight to inform strategy, improve efficiency, and enhance supporter journeys.
- Oversee budgets, forecasts, and performance targets to achieve ambitious income goals.
- Cultivate strategic partnerships and manage supplier relationships to maximise ROI.
- Embed a culture of innovation and co-production across the team, encouraging new ideas and continuous improvement.
- Champion the importance of legacy giving across Sense, building understanding and engagement across teams.
- Ensure compliance with GDPR, the Data Protection Act 2018, and Sense’s privacy policies.
About You
You’ll be a confident, creative, and values-driven leader - someone who combines strategic vision with hands-on delivery. You’ll have the experience to lead successful individual giving and legacy programmes, and the passion to engage supporters in Sense’s mission in new and inspiring ways.
You will bring:
- Extensive management experience across individual giving and legacy fundraising with a track record of achieving growth.
- Strong leadership skills, with experience developing high-performing teams and driving collaboration.
- Proven experience in strategic planning, budgeting, and performance management.
- Excellent communication, negotiation, and stakeholder management skills.
- Analytical ability and proficiency with fundraising systems, data analysis, and tools such as Power BI or MS Dynamics.
- A commitment to innovation, inclusion, and supporter-centric fundraising.
Desirable experience includes working in the charity or not-for-profit sector and familiarity with multi-channel fundraising campaigns.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Head of Partnerships & Impact Innovation to play a pivotal role in our Philanthropy Service in London.
Sounds great, what will I be doing?
We are seeking an exceptional leader to drive Hestia's corporate partnerships programme, taking our established work to the next level. In this pivotal role, you will shape and deliver a bold strategy that builds transformative relationships with corporate organisations committed to tackling domestic abuse, sexual violence, modern slavery, and mental health crisis. You will lead a dynamic team to achieve ambitious income targets set out in our new five-year fundraising strategy, stewarding existing partnerships to the highest standards while cultivating new collaborations capable of delivering significant financial and pro bono support. With creativity and vision, you will design innovative partnership propositions and funding models that maximise impact, empower over 20,000 people in Hestia's services to rebuild their lives beyond trauma, and strengthen our profile as a leader in social impact. This is a unique opportunity to combine strategic leadership with hands-on relationship management, inspiring colleagues, partners, and stakeholders to achieve lasting change.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
We are looking for a highly skilled and experienced professional with a strong educational background and proven expertise in corporate partnership fundraising. You will have a track record of building and stewarding relationships that deliver five and six figure gifts, alongside senior management experience in developing and implementing fundraising strategies and leading high-performing teams. With demonstrable success in managing complex, high-value, multi-year charity partnerships, you will bring creativity and innovation to developing transformative propositions that deliver sustained social impact. You will be confident in managing senior stakeholders, influencing at the highest levels, and working collaboratively across departments to maximise opportunities. A deep understanding of the UK corporate partnerships market, its trends, and what motivates organisations is essential, as are excellent communication and influencing skills to translate complex information and build strong relationships. You will be an inspiring leader, numerate and capable in financial and budget management, with experience of using fundraising CRM systems and managing projects within complex organisations. Resilient under pressure and attentive to detail, you will combine problem-solving skills with a proactive, ambitious approach. Above all, you will demonstrate empathy with Hestia's causes and a commitment to equality, diversity, inclusion, and anti-racism in everything you do.
When will I be working?
You will be working between the hours of 9am - 5.18pm, Monday to Friday
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation and Marketing
Salary £60,000
Reports to CEO
Time commitment Full-time (35 hours per week) with some evening and weekend work
Start date 5th January 2025
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge – option to work 1 day a week from home
About the organisation
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
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Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
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Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
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Monitor financial performance and make recommendations to meet growth and sustainability targets.
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Monitor return on investment of additional marketing spend
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Budget setting and management of cafe, gym and marketing budgets
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Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Marketing and Communications
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Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.
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Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.
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Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly
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Oversee digital marketing, social media, and community engagement strategies.
3. Outreach and Programme Support
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Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.
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Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.
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Contribute to measurement and communication of our social impact
4. Business Development and Partnerships
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Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
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Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
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Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.
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Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
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Set measurable targets for income generation and marketing activity and track progress regularly.
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Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
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Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
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Embed the organisation’s mission and values into all business and marketing activities.
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Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
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Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.
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Professional development in leadership, marketing, or business management is desirable.
Experience
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Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
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Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
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Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business
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Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.
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Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning
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Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
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Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
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Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
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Excellent leadership, team management, and people development skills.
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Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
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Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
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Ability to balance financial objectives with social mission, embedding values in all activities.
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Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
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Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
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Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
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Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
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Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
We are recruiting for a Quality and Operational Development Manager to join our team in London; the scope on this job involves….
Job Title: Quality and Operational Development Manager
Location: Hybrid working with the requirement to occasionally attend our Head Office (Vauxhall) and Refuge's services nationally
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent
Hours: 37.5
We are looking for a passionate and skilled Quality and Operational Development Manager to lead our work on strengthening and embedding quality assurance across our services. This is a vital role in ensuring that women and children receive the highest standard of support when they need it most.
As Quality and Operational Development Manager, you will lead on obtaining external accreditations, refresh internal audit processes, and oversee the development and review of operational policies. You’ll work collaboratively across teams and with survivors to ensure our services reflect best practice, legal compliance, and feminist values. We’re looking for someone with strong communication skills, experience in quality assurance or accreditation, and experience of working within domestic abuse or gender-based violence services, alongside a commitment to equity, diversity, and inclusion.
This is an exciting opportunity to make a real impact. You’ll play a key role in shaping Refuge’s approach to quality and service development and help shape the future of domestic abuse services. Join us and be part of a team that is changing lives every day.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 5 December 2025
Interview date: 17 December 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.



