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Top job
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted 3 days ago
National Axial Spondyloarthritis Society, Hammersmith (Hybrid)
£15,600 - £16,800 per year (pro rata for 21 hours, £26,250 - £28,000 FTE)
NASS seeks Administrative Assistant to support small team across operations. 21 hrs/week flexible arrangement, hybrid.
Posted 3 days ago Apply Now
Children with Cancer UK, Greater London (Hybrid)
£28,000 - £30,000 per year
Children with Cancer UK Our vision is a world where every child and young person survives their cancer diagnosis
Posted 2 days ago Apply Now
Closing in 2 days
Family Action, London (Hybrid)
£34,256 - £36,158 FTE per annum plus an additional Inner London weighting (£3,866 FTE per annum) for hybrid London based or £480 FTE per annum for homebased
An exciting opportunity for an ambitious and driven fundraiser to join our high performing External Engagement team
Posted 1 week ago
Closing in 4 days
Greyhound Trust, RH6, Horley (On-site)
£38,000 - £40,000 per year
A unique opportunity to shape Greyhound Trust's voice, build awareness and inspire engagement to help more greyhounds find forever homes
Posted 1 week ago Apply Now
Closing today at 09:08
Ivy Rock Partners Ltd, London (Hybrid)
£50,000 - £60,000 per year
Posted 1 week ago Apply Now
Circles Network, Multiple Locations (On-site)
£32,500 - £33,500
We are seeking an experienced teacher to oversee projects that deliver support to disabled and disadvantaged children and young people.
Posted 2 weeks ago Apply Now
Closing in 2 days
High Trees Community Development Trust, London (On-site)
£35,700 - £42,840 per year
High Trees Community Development Trust is seeking a detail-oriented and analytical Data & Performance Lead to join our Education team.
Posted 1 week ago
All Nations Christian College, Ware, Hertfordshire (On-site)
£26,523 per annum
Develop and implement a new marketing strategy to enable the college to achieve its global mission.
Posted today
Closing in 4 days
Carers Bucks, Aylesbury (Hybrid)
£33,000 per year
We are seeking an experienced and highly organised Team Leader for our Young Carers and Young Adult Carers team
Posted 1 week ago
Page 8 of 23
Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Part-time (30 - 37)
Permanent
Job description

Supporter Experience Officer

30 - 37 hours per week

Full year or Term-time contract considered

Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in. 

We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way. 

Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.

What you’ll do:

  • Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
  • Deliver timely, personalised thank-you messages and donor communications
  • Support donor retention by monitoring giving patterns and engaging lapsed supporters
  • Develop supporter journeys and automated touchpoints across email and CRM
  • Help ensure every donor feels valued and connected to Treloar’s mission
  • Contribute to events and fundraising campaigns, occasionally outside office hours 

Salary:

£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)

£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)

We’re looking for someone who:

  • Experience working with supporter databases (CRM experience ideal)
  • Good level of standard education including Maths and English
  • Proficient in using Microsoft Office Suite
  • Strong attention to detail and an enthusiasm for using data
  • The ability to plan, prioritise, and manage a varied workload
  • A friendly, collaborative, and proactive approach
  • A genuine passion for Treloar’s mission and values

Why join us?

 At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:

  • A supportive and inclusive working environment
  • The chance to be part of a purpose-driven organisation with a real sense of community
  • Excellent training & development opportunities
  • Life insurance & Critical Illness Cover
  • Group Personal Pension & Occupational Health schemes
  • Health Cash Plan & Perkbox discount scheme
  • Free wellbeing activities (e.g. gym/yoga/Pilates)
  • Free parking & many other benefits

How to apply?

To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.

Closing date: Wednesday 10th December at 12pm

Interview date:  W/C 15th December 2025

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK

Registered charity number 1092857.

Application resources
Posted by
Treloar Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 November 2025
Closing date: 10 December 2025 at 12:00
Job ref: Supporter Experience Officer
Tags: Fundraising, Social Care / Development, Education, Health / Medical, Direct / Supporters, Major Donor