Head of development programmes jobs
Key information: 
Contract: Permanent
Hours: Full time, 35 hours per week. Some flexibility required to occasionally work outside of normal office hours and to travel within the UK.
Salary: £39,000 - £42,000 per annum
About the role: 
Carers Trust has big ambitions to transform the public conversation about unpaid carers so they are both seen and heard. We also want to put the services that support carers on the map, and to get the public behind our cause. Can you help us achieve this?
We are looking for an experienced Media and PR Manager to join our dynamic Marketing and Communications team. The successful candidate will have developed a strong news sense, either as a journalist or from working in a media engagement role within a broader communications team. They will bring to the role exceptional political judgement and a strong list of existing contacts in the UK media. They will also be able to use their media and PR skills to spot opportunities in the UK news agenda to secure high-quality media coverage that influences decision-makers in the social affairs space. The successful candidate will be equally adept at pitching in stories, and responding to enquiries from across national, regional, consumer and trade press.
The role is varied and exciting. The successful candidate will need to be a team-player, willing to work collaboratively with colleagues from across the charity and able to juggle competing priorities, often to tight deadlines. As Carers Trust’s media lead they will also need to share their ideas and expertise across our network of local carer charities. They will also be able to inspire and build great relationships with our external funders and stakeholders.
To find out more download the recruitment pack attached.
To apply, follow the link to the Carers Trust recruitment portal.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We have an exciting opportunity to for an experienced Finance Operations Manager to join our team based at our Head Office in Abbots Leigh. This key role is responsible for ensuring the efficiency, accuracy and compliance of all day-to-day financial operations for both Freeways and Freeways Trust.
You’ll lead a small finance administration team, oversee financial processing and play a pivotal role in maintaining the integrity of our financial systems and controls.
As this role includes direct line management responsibilities, it requires the successful candidate to be based in the office for a minimum of 75% of their working time to provide effective leadership, mentoring and day-to-day support to the team. Ample free parking is available on site.
As part of our Finance Team, you will:
· ensure the integrity and accuracy of financial information across both organisations
· oversee accounts payable, accounts receivable and cashbook processes
· line manage and develop the finance administration team, fostering a collaborative, high-performing culture
· ensure accurate and timely processing of all transactions to support effective management reporting
· support the Finance Business Partner with the production of monthly management accounts and balance sheet reconciliations
· lead preparation for annual audits and ensure compliance with financial controls
· contribute to the continuous improvement of finance systems, processes and reporting
About You
You will be a part-qualified accountant (ACCA, CIMA, ACA or CIPFA) or have equivalent experience at a similar level. With a strong background in financial operations and systems, you’ll bring excellent leadership, communication and problem-solving skills. Experience within the charity or public sector is desirable.
You will also have:
· Proficiency in MS Office, especially Excel
· Experience with computerised accounting systems (e.g. Access Financials, Dimensions)
· A commitment to continuous improvement and high standards of financial governance
· The ability to work collaboratively with both finance and non-finance colleagues
Benefits in return, you will receive:
· 35 days annual leave entitlement (including public holidays) pro-rata
· Excellent induction and training
· Company sick pay
· Company pension scheme
· Life assurance cover
· Family friendly/work-life balance policies
· Free DBS check every 3 years
· Occupational health provision
· Access to our Employee Assistance Programme
· Access to a range of discounts through the Blue Light Card scheme
About Us
Freeways is a charity which has been in operation since 1987 and employs approximately 300 staff. We run a number of residential (care) homes, supported living flats and community support across Bristol, Bath and North East Somerset, South Gloucestershire and North Somerset supporting adults with learning disabilities. Our Head Office in Abbots Leigh is co-located with a day centre and hydrotherapy pool. The aim of our services is to support people to become as independent as possible by helping them make choices, learn new skills and make links with their local community.
We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adults Barred List check.
Unfortunately Freeways is unable to sponsor employment of international workers. You will be required to provide evidence of your right to work in the UK.
Supporting adults with learning disabilities across Bristol, North Somerset, South Gloucestershire and B&NES


                    The client requests no contact from agencies or media sales.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.
Individual Giving Manager
Full time, 35 hours per week
Home based (occasional travel to Leamington Spa Head Office)
£36,000-£40,000 per annum
The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.
Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.
The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Communications and Marketing Coordinator
Salary: £32,000
Full time, permanent role
Based on our central London office with hybrid working offered
We are seeking a creative and proactive Communications and Marketing Coordinator to play a pivotal role in telling Theatres Trust’s story, and the stories of the theatres we support, to a wider audience.
Working with the Head of Communications and Marketing, you will support the development and delivery of Theatres Trust’s communications strategy and contribute to embedding our brand and tone of voice across all our communications. A central part of the role will be working with our sector specialists to turn complex, detailed and technical information into compelling case studies to promote our services and highlight our impact to key stakeholders across the theatre sector and beyond.
You will be responsible for producing two of Theatres Trust’s key communications products: Theatres Magazine, our digital publication for supporters, and NewsDigest, our monthly e-newsletter, as well as helping to develop our social and digital channels. There will also be the opportunity for you to take the lead on the full communications lifecycle of specific projects such as grant programmes and events.
For someone with a passion for the power of words and a strong eye for design, this is an interesting and varied role, offering the scope to develop and enhance your skills across the full range of communications and marketing disciplines. You may have worked in a communications or marketing position already, or you may have transferrable skills from another role, studies or voluntary experience. Theatres Trust is a small team with big ambitions and is undergoing a period of transformation, so the willingness to take on a wide range of duties and adapt to evolving priorities is a must.
How to apply
To apply, please got to Theatres Trust website to access the full job pack and send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form, by email to the address listed. Please use the subject line “Communications and Marketing Coordinator Application”.
Please don’t include headshots or photos of yourself in your application. Your name and contact details will be redacted before your application is passed to the shortlisting panel.
Deadline for applications: 10am on Monday 24 November 2025
Interviews will take place at the Theatres Trust offices on Tuesday 9 December. Please confirm that you are available on this date in your cover letter.
If you have any questions or would like to discuss the role and organisation before applying, please contact Laura Wootten, Head of People, Operations and Finance.
We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.
All candidates who self-identify as disabled and who demonstrate that they meet the minimum criteria will be invited for an interview, in line with the Equality Act 2010.
 
The client requests no contact from agencies or media sales.
Salary: Officer, Band C Level 1, £33,290- £35,289 per annum equivalent (depending on experience and skill level)
Contract length: 0.6FTE (3 days per week) for 3 years from January 2026
Location: Thames21 Head Office, Central London and at other Thames21 offices in London, as required and throughout the River Roding Catchment.
Responsible to: Thames21 Engagement Programme Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Purpose of the job
We are seeking a skilled engagement officer to deliver an innovative programme of community-led river engagement activities in and surrounding the River Roding as part of a project funded by The National Lottery Heritage Fund, ‘The Roding Rises’. This role will engage with groups from the urban and rural reaches of the river Roding catchment to co-design activities that support the delivery of The Roding Rises activity plan and encourage participants along an engagement pathway from awareness to participation and independent action. This role offers the post holder the opportunity to make a difference in diverse areas of London, with varying challenges and a range of ambitions.
The key skill for this role is being able to connect with and bring people together. The project relies on creating strong networks of grassroots organisations, community leaders and representatives from the public and private sectors, including councillors and politicians.
The key value for this role is curiosity. Being interested in people, able to ask questions, listen, and encourage them to get involved in whatever way they are able, will help you succeed.
You’ll thrive in this role if you can identify the strengths and assets of communities and individuals and create opportunities for them to flourish. By working together with local people in diverse communities beside waterways, you will establish a new and positive ongoing relationship between Londoners and their blue spaces.
A typical day is likely to involve keeping on track with what’s happening across the Roding catchment, meeting with key partners, being alert to upcoming network meetings, or delivering community events or activities. You might be working from home, or out of our offices in Bow or Guildhall, or be out and about with a community group or local organisation, co-producing an engagement event.
You might be posting on social media or updating the web page. You may be working on strategic, long-term plans to share the learnings from the project. You’ll be thinking both big and small on any given day!
Diversity
We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences. This role is primarily about community engagement. For that reason, while an interest in environmental issues is essential, experience of working in the environmental sector is not required.
Main duties and responsibilities
1. Work with The Roding Rises Project Team, local community organisations and representatives to co-produce and deliver an inclusive and culturally relevant programme of 21 events and activities over the three-year life of the project as part of the River Connections programme of events within The Roding Rises activity plan.
2. Work with The Roding Rises Project Manager to oversee the successful delivery of the externally contracted River Testimonies and Roding Arts and Walking Festival and community co-development aspects of the Roding Masterplan.
3. Support community groups and partners with community-focused applications to the Roding grants scheme
4. In partnership with colleagues, conduct inclusive outreach activities that will engage a wide diversity of people with a range of backgrounds and life experiences, from both rural and urban areas in our core locations.
5. Build a catchment-wide community network, uploading details to Thames21’s CRM system in line with GDPR.
6. Collect and record qualitative and quantitative data on events and activities run, including written and verbal feedback from partners and participants, photos and numbers of attendees, keeping to GDPR requirements. Evaluate this information to develop the methods for engagement and inform future activities.
7. Carry out the administrative duties to run events, including conducting risk assessments and method statements, managing event registrations, liaising with local councils and community groups and maintaining and managing event equipment.
- Work with the Thames21 Training Officer to establish a group of volunteers who are trained in Thames21’s modules to maintain and monitor local sites. Includes supporting existing volunteers and assisting with building their capacity so groups become autonomous.
 - Represent Thames21 and The Roding Rises at relevant local forums and proactively recruit volunteers through in-person engagement events.
 - Maintain clear records of progress, ensure all administration and statistical information is kept up to date,
 - Work with Thames21’s Communications Team to promote the project, celebrate its achievements and learnings; ensure key milestones are recognised, funders are acknowledged, and volunteer opportunities are publicised.
 - Attend Thames21 Team Meetings and liaise with other Thames21 staff.
 
This job description cannot cover every issue or task that may arise at various times within the post, and the post-holder will be expected to carry out other reasonable duties from time to time that are broadly consistent with other Thames21 activities and those outlined in this document.
For more information and how to apply, please see the attached job description.
The client requests no contact from agencies or media sales.
Senior Finance Business Partner: £85,000 - £92,000 | Birmingham | Hybrid
For Europe's largest infrastructure project, we are recruiting a Senior Finance Business Partner to drive accountability and focus on cost control for the Corporate Services Directorate. This is a key role measuring and reporting on financial performance and promoting effective decision-making of direct and indirect costs. Reporting to the Head of Finance Business Partnering and providing oversight, control and direction to a team of up to 4 Finance Business Partners, this role is key in ensuring the financial targets and value for money are met.
Main Duties:
- Manage, and develop the Finance Business Partner team to embed and drive a cost control and productivity focused culture across the directorate
 - Lead the business case development process - reviewing and challenging funding requests to ensure they represent value for money
 - Support business performance management, enabling senior executives to effectively manage their budgets
 - Manage a diverse range of stakeholder groups with competing priorities and deliver tactical productivity initiatives across business areas
 - Interpret and provide insightful analysis from management reports to enable effective decision-making processes across the senior management team
 - Oversee the month-end financial close, preparing accounts, completing monthly analysis, variance analysis and assurance of reporting packs
 - Support the business through annual business planning and budgeting. Provide quarterly re-forecasts working with non-finance executives
 - Submit cash flows for business areas to supporting funding requirements
 - Identify and implement process improvements, and drive the adoption of consistent reporting and financial processes across the finance business partnering, commercia and programme teams
 - Provide first-class business partnering support to the business, reviewing and challenging forecasts and variances
 
Person Specification:
- Qualified accountant with strong experience of leading and managing finance business partnering teams
 - Experience leading annual business planning and budget setting processes in complex, matrix managed organisations - ideally infrastructure programmes.
 - Strong skills in business partnering key executive level stakeholder groups including planning, procurement, contract management and HR teams.
 - Ability to critically review and challenge forecasts, assessing affordability, value for money and the impact om programme delivery
 
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.
Individual Giving Manager
Full time, 35 hours per week
Home based (occasional travel to Leamington Spa Head Office)
£36,000-£40,000 per annum
The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.
Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.
The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We are recruiting for a Community Engagement Coordinator join our team in the Community Engagement team.
Job Title: Community Engagement Coordinator
Location: At least once a week in our head office in Vauxhall, weekly visits to our refuge’s (travel expenses will be covered) and homeworking
Salary: £28,857.12 per annum(Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent 
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a community engagement coordinator who is passionate about supporting women and children impacted by domestic violence and other forms of abuse. The community engagement coordinator will work as part of a team of the community engagement service working across East, West and South London. The key aims of this new service are to build relationships with specialist providers across south, west, and east London, where our services are clustered, to develop a menu of enhanced support opportunities to meet survivors’ social, health and financial needs.
This is a very important role in Refuge, which will make a real difference to the lives of the women and children that Refuge supports every day. Together as a team, you will create pathways to decrease social inclusion, increase participation in community activities, employment, education and training. You will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that improve the lives of survivors of domestic abuse and gender-based violence.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 27 November 2025
Interview Date: 10 and 15 December 2025 (In-person at our head office in Vauxhall, London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As a Counselling Project Administrator, you will be responsible for the smooth and efficient project administration of Woman’s Trust Counselling services.
This role is part-time, working 28 hours per week to cover a period of maternity leave with a start date of December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
 - Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
 - Cycle to work scheme
 - Employee Assistance Program (EAP)
 - Mandatory job-related training
 - Individual staff professional development budget
 - A caring, committed and highly collaborative environment
 - Several social events/lunches per year
 - Friendly, all women team
 
To find out more and apply with your CV, please visit our website via the apply button.
The position is open on a rolling basis. Interviews will be given as applications come in.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.
Individual Giving Manager
Full time, 35 hours per week
Home based (occasional travel to Leamington Spa Head Office)
£36,000-£40,000 per annum
The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.
Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.
The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Youth Development at Mission 44
As a youth-focused foundation, young people are central to our work. We view young people as active collaborators in creating an inclusive future. Our commitment is to share power, to ensure they have meaningful influence over the decisions that affect their lives, their communities, and the systems around them. Mission 44’s Youth Empowerment Strategy aims to ensure young people are embedded across all aspects of our impact work (including grantmaking, convening and campaigning), as well as helping us to shape our strategy, evaluate our impact, raise funds and awareness amongst key stakeholders.
In this newly established role of Youth Participation Officer, you’ll play a pivotal role in supporting and coordinating participation activities across the organisation, ensuring that young people are meaningfully involved, well-supported, and able to shape decisions and influence our work. Alongside this, you will support the team in launching and delivering an innovative programme created in partnership with our Youth Advisory Board.
We’re looking for someone who is passionate about youth empowerment, someone who is highly organised, and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together. Please note: this role involves some evening and weekend work.
The client requests no contact from agencies or media sales.
Position: Director of Service Delivery 
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement
Our Director of Services Delivery will be:
- providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
 - taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
 - ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
 - using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
 - leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
 - leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all
 
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
 - proven success in setting and delivering strategic plans and achieving long standing impact.
 - able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
 - proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
 - proven experience of delivering significant and sustainable business benefits through change programmes.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.
Key duties and responsibilities:
Audience Engagement
• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.
• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.
• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.
• Proactively share audience feedback with relevant teams.
• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.
• Maintain Eventbrite with lecture details and engagement information.
• To act as Duty Manager for evening lectures when required.
• Provide support to the wider Gresham College team by attending lectures and special events.
CRM Administration
• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.
• Coordinate data selections, mailings, invitations, and content fulfilment.
• Regularly import, export, and merge data from online giving and ticketing platforms.
• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.
• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.
Hall Hire and Event Co-ordination
• Be the first point of contact for hall hire enquiries and manage all related admin.
• Oversee stocks, supplies, and space organisation for events.
• Lead setup and breakdown for lectures and venue lettings.
• Arrange and manage bookings for external event venues, handling all logistics.
• Organise catering for special events and meetings both at Barnard’s Inn and other venues.
• Be responsible for excellent customer care of existing and new venue hire clients.
• Organise all activity around venue hire events, including collaborating with the AV team
• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.
Other
• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.
• Attend and contribute to team and staff meetings as required.
• Participate in ongoing training and development.
• Undertake other tasks as required to support the College.
• Evening and occasional out-of-hours work required (with time off in lieu).
Person specification:
Essential Skills & Experience
- Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
 - CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
 - Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
 - Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
 - Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
 - Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
 - Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
 
Desirable Skills & Experience
- Experience in a fundraising or engagement role within a charity, or educational organisation.
 - Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
 - Familiarity with data segmentation.
 - Experience promoting venue hire or income-generating activities.
 - Knowledge of troubleshooting for events.
 - Experience working with volunteers or managing volunteer tasks.
 
Personal Attributes
- Friendly, approachable, and professional manner.
 - Enthusiastic about public engagement and supporter care.
 - Flexible and adaptable, with a willingness to work occasional evenings.
 - Proactive and solution-focused, with a commitment to continuous improvement.
 
Gresham College offers in return:
- 28 days holiday, plus 6 days closure over Christmas.
 - The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).
 
Equal Opportunities
Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.
If this sounds like your next opportunity, apply today with your CV and a covering letter.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a bold, creative, and strategic fundraising leader to work alongside the CEO to rebuild and grow our income — securing existing partnerships while opening up new streams of support.
Like many UK charities, Opportunity International has faced a challenging few years. Shifts in government funding, the impact of the Covid-19 pandemic, and periods of leadership transition have all affected our income since 2018. Yet, out of this challenge comes great opportunity. We are now entering an exciting phase of renewal — revitalising our brand, re-energising our supporter base, and reimagining how we engage with donors.
Historically, our private income has been driven by generous major donors, and while this will continue to be a core pillar, our strategy is focused on diversification and long-term sustainability. In the short term, we’re deepening our relationships with trusts and foundations and growing our individual giving, particularly through digital channels. Looking ahead, we plan to strengthen our legacy programme and build meaningful corporate partnerships. With our refreshed brand and vibrant new visual identity, we’re well-positioned to reach new audiences and inspire fresh support. Our Royal Patron and emerging ambassadors will help us to do this.
The successful candidate will have the exciting opportunity to help shape our organisational strategy for the next 3–5 years (to be finalised in early 2026) and to lead the design and delivery of a dynamic fundraising and communications strategy. A major appeal or capital campaign is expected to be a cornerstone of this work.
If you'd like to have an informal conversation about this role then please contact Mary Oakes, CEO, to arrange.
Applications should be submitted either through the Charity Jobs portal and include a comprehensive CV and a supporting statement (no more than two pages) summarising why you’re applying and how you meet the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals.
This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats.
If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you.
What we offer:
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Flexible and hybrid working to support work-life balance
 
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Generous annual leave entitlement with additional leave for long service
 
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Enhanced sick pay
 
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Enhanced Maternity Pay
 - 
	
Employee Assistance Program and Lifestyle Savings
 
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Free flu jabs
 
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Cycle to work scheme
 
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Charity events throughout the year
 
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
 
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Ongoing commitment to education and professional development
 
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.
The client requests no contact from agencies or media sales.