4 Head of digital jobs

Head of Digital & Operations

Salary: £62,415 - £64,058.

Location: London – Hybrid Working.

Contract: Full-time (35 hours/week), Permanent

Line Manager: Director of People Operations and Assurance

Line Reports: Digital Delivery Lead, Operations Manager, Organisational Strengthening Manager, Data Manager

About Start Network

Start Network is a global network of over 150 local, national, and international NGOs. We act as a catalyst for system-level change to improve the efficiency, effectiveness, and ethics of humanitarian action. By devolving power, resources, and decision-making to locally led networks and hubs, we build early financing systems and community-led solutions that anticipate and respond to crises.  

The Role

We are seeking a strategic, forward-thinking Head of Digital & Operations to lead our operational and digital systems. You will oversee the continuous improvement of our infrastructure, ensuring our programme teams, local hubs, and network members have scalable, compliant, and user-centred support.

As Start Network’s senior digital sponsor, you will own our digital and data roadmap, embed cyber security controls, strengthen operational resilience, and drive cross-organisational transformation.

Key Responsibilities

• Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees.
• Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight of digital architecture, system integrations, AI/automation ethics, GDPR, and cyber security.
• Operations & Resilience: Evolve the organisation's operating model. Oversee frameworks for procurement, travel, security, facilities, and business continuity planning.
• Programme Operations: Oversee the operational support models for key funds and initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements.
• Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture.
• Rota Responsibilities: Participate in a weekend and holiday rota for smooth programme delivery (Start Fund/Start Ready) and on-call travel/security support.

Essential Criteria:

• Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations.
• Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture.
• Demonstrated ability to build strong data governance, reporting, and insight capabilities.
• Experience designing multi-geography operational frameworks, policies, and risk mitigation strategies.
• Strong leadership track record in change management, stakeholder influence, and team coaching.

Desirable Criteria:

• Background in the humanitarian, international development, or charity sectors.
• Experience working with Board committees, executive teams, and managing complex third-party vendor relationships.
• Proficiency in Start Network working languages in addition to English.

Travel

This role involves up to 4 weeks of international travel per year to conferences, Start Network hubs, or countries of operation.

Timeline:

- Applications close on Monday 5^th October.

- 1^st Stage Interviews scheduled for w/c 12^th October.

To apply for the role or for an informal discussion, please reach out to Daniel Kelner at Goodman Masson, who are our exclusive recruitment partner for this position:

Ready to transform how supporters connect with women’s health? Harris Hill is supporting Wellbeing of Women to find their new Head of Digital. This is an opportunity for a digital expert to put digital at the heart of a charity’s growth — helping Wellbeing of Women reach more people, deepen supporter engagement and drive fundraising and advocacy.

We’re looking for an experienced, strategic and hands-on digital leader to lead the digital function within the Income and Engagement team.

You’ll shape and deliver an ambitious digital strategy, mapping and improving the supporter journey to turn audiences into engaged supporters, donors and advocates.

From website, email and social media to PPC, paid social and digital analytics, you’ll bring insight and innovation to every channel — using data to understand what’s working, optimise performance and increase engagement and conversion.

You’ll work closely with colleagues across income generation, research, education and external affairs, as well as leading agency relationships, to make sure digital is fully integrated across the organisation and firmly focused on delivering fundraising and engagement objectives. You will also line manage the Social Media Coordinator.

If you’re a digital leader who combines strategic thinking with a love of data, optimisation and getting things done, this could be your next big move. I’m especially keen to hear from individuals with knowledge of the women’s health landscape, but it’s not a pre-requisite.

• Salary £50,000- £55,000
• Full-time, permanent position.
• Hybrid working between London Bridge office (minimum 2 days per week) and remote working
• Attractive benefits package including private health care, employee discount scheme and cycle to work scheme

Interested? We’d love to hear from you.

Closing date: 9am Monday 28^th September, however please apply early to receive the full job pack.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Earned, Shared and Paid Digital (2666)

• Location: Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
• Workplace Type: Hybrid
• Hours: 36 hours per week
• Salary: £49,601 with a discretionary range up to £56,518 depending on experience
• Job Family: Communications
• Division: CEO Office
• Grade: B
• Job Type: Open ended
• Closing Date: 30 September 2026
• Country: United Kingdom

Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

As Oxfam's Head of Earned, Shared and Paid Digital, you will work collaboratively across teams to shape the strategic direction for how Oxfam earns attention, engages audiences, and grows its reach across organic social, paid digital and channels beyond our own. Together, you'll ensure that this engagement translates into income, influence and long-term support for our mission.

You will lead and empower our organic social and paid digital teams, holding oversight of day-to-day activity while focusing on elevating and optimising our channel, platform, targeting and digital marketing strategies. You will support your teams to deliver brilliantly by setting a clear creative direction, providing strong editorial and brand stewardship, and embedding a data-led approach to performance and learning. You'll create the space, confidence and connections that enable teams to think beyond individual channels and deliver integrated, audience-focused work.

Working closely with the Head of Digital and Head of Owned Digital, you will help shape Oxfam's wider digital strategy and strengthen our impact across the organisation. By building strong relationships with colleagues and stakeholders, you will bring audience insight into campaigning, fundraising and public engagement activity, ensuring digital expertise informs decision-making and positioning the team as a trusted strategic partner.

If you have any questions about the role, we'd love to hear from you.Please e-mail us at , making sure you include the job title and reference number of the role you're asking about.Please be aware we are unable to accept CVs or applications via e-mail.To apply, please use the "apply now" button on the right hand side of this advertisement.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also have:

• Experience of managing a multi-disciplinary team and the performance of others
• Lived experience (s) or evidence of learning/taking action on anti-racism and inequalities.
• Strong knowledge of digital platforms, marketing technologies and industry trends.
• A proven track record of growing income, influence and audience engagement through digital channels, ideally within the charity, campaigning or wider social impact sector.
• Proven experience of crisis and reputation management within digital channels.
• Proven success in developing audience-led digital strategies and integrated campaigns across earned, shared and paid channels that deliver measurable impact.
• Excellent stakeholder management skills, experienced in proactive collaboration across organisations.
• Outstanding communication skills, with the ability to engage, inspire and influence a wide range of audiences.
• A strong commitment to Oxfam's values.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

You can read more about all Oxfam has to offer

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.