• Are you looking for volunteer roles ?

    Go to volunteering section

13

Head of education and lifelong learning jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Field Studies Council, Remote
£36,973 per year + excellent benefits including 28 days leave + bank holidays, life assurance 5 x your salary, health & wellbeing support for you and eligible family members + much more!
Posted 1 day ago

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Closing in 6 days
Imperial College London, Multiple Locations (Hybrid)
£69,365 - £79,257 per annum
Posted 3 weeks ago Apply Now
Closing in 6 days
Imperial College London, Multiple Locations (Hybrid)
£69,365 - £79,257 per annum
Posted 3 weeks ago Apply Now
Crohn's & Colitis UK, Hatfield (Hybrid)
£41,699 per year
Brand Manager needed who will be responsible for project-managing the roll-out of our refreshed brand across all channels.
Posted 2 days ago Apply Now
Closing in 3 days
Classics for All, London (Hybrid)
£29,200 per year
Help end education inequality through effective communications and collaboration.
Posted 1 week ago Apply Now
Closing in 4 days
The Royal College of Radiologists, Remote
£54,869 per year
Posted 5 days ago
Page 1 of 1
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£32,461 per year
Full-time
Permanent
Job description

The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.

This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.

As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.

If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.

What you’ll do:

  • Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
  • Log, manage, and resolve IT support tickets in line with agreed SLAs
  • Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
  • Assist with user onboarding, training, and the creation and upkeep of technical documentation
  • Deliver reliable Audio Visual and video conferencing support for meetings and events
  • Provide IT support for examinations and events, occasionally outside standard working hours
  • Work collaboratively with HR, Digital Products teams, and external technology partners

What you’ll need:

  • ITIL Foundation certification or equivalent practical experience in IT Service Management
  • Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
  • Working knowledge of Microsoft 365, Active Directory, and end user device support
  • Strong troubleshooting skills across hardware, software, and basic networking
  • Excellent communication skills with a customer first mindset
  • A proactive, self motivated approach and a genuine enthusiasm for learning and development
  • A commitment to data protection, information security, and sustainable working practices

Why join us:

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Organisation
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 10 April 2026
Closing date: 27 April 2026 at 00:00
Tags: IT, Customer Service, Customer support