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Interested in leading a national, evidence-based intervention programme?
Anna Freud is seeking a Head of Service to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
MindWorks is a research programme designed as a randomised controlled trial to test a specialist intervention for young people at risk of school exclusion due to challenging behaviour. Grounded in CBT and systemic approaches and underpinned by a strong anti-racist framework, the programme recognises the impact of structural inequality and works closely with schools, families and communities, with young people recruited directly through education settings.
What you’ll do
As Head of Service, you will lead the delivery of a national, evidence-based intervention programme supporting young people at risk of exclusion, grounded in CBT, systemic practice, and a whole-school approach.
You will have strategic and operational responsibility for developing, managing and evaluating the service, ensuring high-quality clinical governance, safeguarding, and compliance with the programme’s randomised controlled trial requirements.
Working closely with practitioners, researchers and partners, and drive inclusive, anti-racist practice while building strong stakeholder relationships to ensure effective outcomes for children, young people and families.
What you’ll bring
Essential requirements:
- Relevant professional qualification and expertise: recognised clinical or related qualification with strong knowledge of evidence-based interventions for children and young people, particularly in school settings.
- Extensive clinical and safeguarding experience: experience working with at-risk young people, including managing risk, safeguarding responsibilities, and providing clinical supervision.
- Proven leadership and team management capability: ability to lead, supervise and develop multidisciplinary teams delivering structured interventions.
- Ability to work within research frameworks: experience adhering to intervention models and contributing to programmes aligned with research requirements such as trials or evaluations.
- Communication and partnership skills: confident working with schools, external agencies and diverse communities, with strong cultural competence and inclusive practice.
Key details
Hours: full-time, 35 hours per week.
Salary: £69,092 FTE per annum, plus 6% contributory pension scheme.
Location: Anna Freud (4-8 Rodney Street, London N1 9JH) with some attendance at schools and colleges participating in the programme nationally.
Contract type: fixed-term until July 2028.
Next steps
Closing date for applications: midday (12pm), Wednesday 27 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 29 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on 2 and/or 3 June 2026.
How to apply: visit our careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Change Manager, Education (x2 roles)
Reports to: Head of Change for Education
Salary: £54,300 per annum, depending on experience
Location: Central London or Hybrid*(see below)
Contract: (2-year fixed term – potential to extend)
Closing date for applications: Monday 8th June 2026 at 12pm
Interview dates: Week commencing 22nd June 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice.
A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We have made good progress building the evidence of what works within and around education to reduce violence, including publishing our Education, Children and Violence Guidance which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children’s involvement in violence. We have also published Education Policy, Children and Violence which provides eight recommendations for policy makers and system leaders. In 2025, we also launched the Education Practice Insight Creator (a self-assessment tool for education leaders) and a number of collaborations with leading sector organisations. But the big risk is that despite all of these efforts change is not made or sustained within the sector.
This is where you come in. We are recruiting for two Senior Change Manager roles within our Education Change Team. Both roles will support education leaders to put in place and sustain evidence-informed practice to prevent children’s involvement in violence.
Senior Change Manager – Education Network
You will design, lead and grow a national network of education leaders, supporting them to put in place and sustain evidence-informed practice.
This includes delivering a programme of network activity (online sessions, in-person events, collaborative projects and a national conference), building a strong professional community, and generating insight to inform our wider work. Initially, this will focus on a new programme - the Safety in and Around Schools Partnership – which will involve supporting a network of up to 250 schools.
Focus: Working at scale – developing the offer, convening leaders, and building a national network.
Best suited to: Those with experience of building and facilitating communities of practice, communicating at scale, and convening groups of leaders.
Senior Change Manager – Practice Change
You will be working directly with education leaders and local partners to support the implementation and sustaining of evidence-informed practice. This includes facilitating training, providing 1-2-1 support, developing resources, and working with clusters of schools and multi-agency partners in local areas.
Focus: Working directly with leaders to build their capacity to lead, implement and sustain evidence-informed practice change.
Best suited to: Those with experience of leading in education and working closely with school leaders to support evidence-informed implementation.
You are this sort of person:
- You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen.
- You understand the education sector. You have extensive experience of working in and with education settings and really understand how schools, colleges and/or Alternative Provision settings tick. You might have previous experience of supporting school leaders to reflect on and adopt evidence-based practice.
- You build strong professional communities. You build great relationships, facilitate inclusive spaces and help people to connect. Communication both in writing and verbally are key strengths.
- You have experience of supporting and developing education leaders. You have experience of enabling them to sustainably develop their leadership, policies and practices and improves the lives of young people. You can develop helpful resources and impactful sessions which support leaders.
- You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You care more that good things happen than who gets the credit. You are a great and supportive team player.
- You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
- You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
- You are committed to equality, diversity and inclusion.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Monday 8th June at 12pm
Please indicate your preferred role by answering the relevant questions below. Please note, we may also consider you for the other role, if appropriate.
Question 1 (all candidates):
How have you successfully supported education leaders to improve their practice or leadership? Be specific about your actions and their impact.
Question 2 (Please answer one, depending on your preferred role):
Question 2a – Senior Change Manager, Education Network:
Describe your experience of building, leading or sustaining a professional community or network of education leaders. What was the context and scale, and what impact did it have?
Questions 2b – Senior Change Manager, Practice Change:
Describe a time when you supported education leaders to implement a change in practice that was challenging to embed. What made it difficult, how did you support them, and what was the outcome?
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview Process
This will be a one stage interview process. Interviews will take place the week of 22nd June 2026
Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1,000 professional development budget annually
- 25 days annual leave, 3 days end of year shut down, plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.
A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.
Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.
Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.
We are looking for someone who brings:
- Experience in managing complex community-based programmes, including adult learning and/or employment support
- A proven track record of leading teams and delivering against funded contracts
- Strong organisational and project management skills
- Excellent communication and partnership-building skills
- A strategic but practical approach, with the ability to balance delivery with long-term service development
- A commitment to improving outcomes for local residents
Why join High Trees?
At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.
This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.
Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Join us at a pivotal moment for the education sector.
ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.
About ISBL
ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.
The Centre for Education Operational Excellence
The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.
About the Role
We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.
This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.
You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.
To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Annu Panchal, Head of Events, ISBL, outlining your motivation and suitability and addressing your experience and how you believe this matches the job requirements
You will be informed whether you have been shortlisted by 12:00 noon on Friday 12 June 2026.
Interviews are expected to take place on Friday 19 June 2026.
The client requests no contact from agencies or media sales.
Dignity in Dying and Compassion in Dying are partnering with Robertson Bell to recruit a Head of Finance on a permanent basis.
This is an exciting opportunity to join two sister organisations working at the centre of an important and evolving area of public policy and individual choice. Operating with a shared vision and strong collaborative culture, both organisations are committed to supporting people through high-quality information and support services, advocacy and campaigns.
Reporting to the Deputy CEO, the Head of Finance will play a key role in supporting the organisations’ ongoing work by providing integrity and efficiency across financial processes, systems, controls and reporting. This role offers the opportunity to join a collaborative and values-led organisation with a supportive leadership team, flexible hybrid working and the chance to contribute meaningfully within a small but highly impactful environment.
The role:
- Provide integrity and efficiency in the financial processes, systems, controls and reporting across both organisations.
- Prepare statutory annual accounts in accordance with Charity and Company law.
- Work with the Senior Management Team (SMT) to prepare, present and implement annual budgets.
- Monitor and manage financial performance including production of quarterly management accounts, finance reports and ongoing cash flow forecasts.
- Reconcile major balance sheet accounts and revenue reporting between systems.
- Oversee transactional input of income and expenditure transactions, and all payroll procedures.
- Support the Finance and Audit Sub Committees, preparing relevant papers and attending meetings.
- Work closely with auditors and maintain relationships with professional advisors, insurance brokers and bankers.
- Ensure compliance with all statutory reporting and filing requirements, including the Charity Commission and Companies House.
- Provide support and advice to the SMT on financial and relevant matters as they arise.
- Monitor and manage organisational funds on cash deposit platforms.
- Manage partial VAT exemption and VAT reporting requirements.
- Develop and implement financial systems and procedures to ensure best practice and adherence to applicable accounting standards.
- Identify opportunities to improve reporting, operational efficiency and financial processes.
- Line manage and support the development of the Finance Officer.
The organisations:
Dignity in Dying and Compassion in Dying share the aim of improve dying in the UK by putting people in charge of decisions about the end of their life. Dignity in Dying campaigns to change the law to allow the option of assisted dying for terminally ill, mentally competent adults in the UK. It is a not-for-profit membership organisation. Compassion in Dying is a registered charity which provides information and support to people to be in control of their end-of-life decisions, alongside gathering evidence to improve culture and policy.
Operating within a collaborative and supportive culture, this role offers the opportunity to work alongside committed and passionate colleagues within a flat organisational structure. The successful candidate will join a team that values initiative, accountability and strong working relationships, while offering the autonomy to take ownership of the finance function and contribute to future improvements.
Essential criteria:
- Qualified accountant (ACA, ACCA, CIMA or equivalent).
- Experience in a managerial finance role, ideally within a charity or not for profit organisation.
- Strong understanding of charity accounting and Charity SORP.
- Experience preparing management accounts, budgets, forecasts and statutory accounts.
- Strong understanding of financial controls, governance and compliance requirements.
- Experience supporting audit processes and working with external auditors.
- Knowledge of VAT reporting and partial VAT exemption.
- Ability to explain financial concepts to non-financial colleagues and managers.
- Self-starter with the ability to manage responsibility within a small team environment.
- Strong relationship-building skills with the ability to quickly establish credibility internally and externally.
If you are a qualified finance professional looking to join a collaborative and mission-led organisation where you can contribute both strategically and operationally, we would love to hear from you. Apply before the 7th June to be considered!
This role is based in London with hybrid working and an expectation of a minimum of two days per week in the office at Oxford Street.
Head of Customer Experience and Service Innovation
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Context:
Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.
CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.
These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together.
Purpose:
This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.
Passion:
This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.
Role:
Accountabilities:
Team and Capability Development
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Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.
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Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.
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Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.
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Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.
Modular Service Architecture (Design to Grow)
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Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.
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Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.
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Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.
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Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.
Decentralised Content & Knowledge Strategy
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Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.
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Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.
Impact-Led Design
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Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.
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Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).
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Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.
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Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements.
Senior Leadership Team Contributions:
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Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.
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Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.
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Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.
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Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.
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Play an active role as a member of the team in:
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Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.
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Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.
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Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.
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Measurable Outputs:
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Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function
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Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).
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Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.
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Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration
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Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.
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Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.
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Meantime to innovation: Reducing the time it takes from idea to implementation.
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Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement
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Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.
Culture:
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
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Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
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Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
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Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
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Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person:
Education:
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Degree level or equivalent vocational training.
Strengths / Working Genius:
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Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:
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Strategic Arranger
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Invention, Discernment
Experience:
Essential
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Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy.
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Experience of working in regulated industries.
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Experience of working with modular design.
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Track record of developing and executing successful service architecture and design.
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Experience managing budgets and forecasting return on investment.
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Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.
Desirable
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Experience of working with Theory of Change.
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Experience working with non-profit organisations, churches, or in a church based social action context.
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Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.
Skills/Abilities:
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Systems thinking, with the ability to use data to inform decisions and measure impact.
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Ability to speak the language of UX, Data and Tech.
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Excellent communication skills.
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Experience of inspiring and listening in a movement culture.
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Proven ability to lead and develop high-performing teams.
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Ability to navigate complex regulatory environments.
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High emotional intelligence and ability to understand the human factors involved in the role.
Christian Commitment:
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The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.
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The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
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All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
About you
We are seeking an ambitious leader to drive complex healthcare policy initiatives and high-level programmes of work. As a subject matter expert in policy and standards, you will balance a passion for innovation with an unwavering commitment to customer service. If you have a proven track record of turning healthcare strategy into decisive action, we want to hear from you.
About the College
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
Are you an experienced fundraising leader ready to drive major gift growth at one of the world’s most significant museums? Join the University of Oxford and lead fundraising for the Ashmolean Museum, securing significant philanthropic support that advances its global cultural and academic mission.
- Location: Oxford (with hybrid working options)
- Salary: £65,336 – £75,439 per annum (with possible extension to £82,225 including an Oxford University Weighting of £1,730 per year (pro rata).
- Contract: Full-time, Permanent
About Us
The Ashmolean Museum- Britain’s first public museum has been open since 1683, and is the University of Oxford’s world-class museum of art and archaeology. Situated in the heart of the city we are an iconic cultural destination welcoming over 1million visitors a year. Entering a new phase of ambitious fundraising as part of the Oxford Excellence Campaign, the Ashmolean seeks to deliver planned major projects to transform access to, engagement with and understanding of our collections. Development and Alumni Engagement (DAE) drives philanthropic support across the University, enabling impact at a global scale.
Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
This is a senior leadership opportunity with significant influence and visibility.
You will lead the Ashmolean’s fundraising strategy, driving major gift activity that supports the Museum’s priorities. You will shape and deliver a compelling case for support, building a strong pipeline of donors.
You will personally manage a portfolio of high-value donors, cultivating long-term relationships and securing six- and seven-figure gifts. Working closely with the Museum Director, Board of Visitors, and senior academic colleagues, you will connect donors with opportunities that align their interests with the Ashmolean’s mission and global impact.
Alongside your external focus, you will lead and develop a high-performing team, fostering a collaborative and inclusive culture. You will also contribute to the wider DAE strategy, working across Oxford’s collegiate and departmental network to maximise philanthropic success.
About You
- Proven track record of securing major gifts (six- and seven-figure) and building strong donor relationships
- Experience developing and delivering fundraising strategies in complex organisations
- Strong leadership skills, with experience managing and supporting teams
- Excellent communication and relationship-building skills, with the ability to engage senior stakeholders
- Ability to think strategically while taking initiative and driving results
Sponsorship and Right to Work
This role meets the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa. Please let us know in your application if you require sponsorship.
Application Process
To apply, please upload:
- A covering letter/supporting statement
- Your CV
- The details of two referees
The closing date for applications is 12 noon on Thursday 28 May 2026.
Interviews will take place on Friday 12 June 2026, and will be held face-to-face in Oxford.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.
The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.
Role Requirements
Duties will include but not be limited to:
Strategic Leadership & Direction
- Lead all programme activity and ensure alignment with organisational goals
- Translate vision and strategic goals into actionable programme, content and priorities
- Identify opportunities for growth, innovation, and impact
- Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
- Work closely with other heads of services to support strategic development
Programme Development & Design
- Oversee the development and evolution of programmes, content, and resources
- Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
- Lead needs assessments and stakeholder consultations to understand programme needs
- Embed inclusivity, accessibility, and best practice in all programme design
Programme Delivery & Operations
- Oversee the planning, implementation and delivery of all programmes
- Develop systems, processes, and timelines for consistent execution
- Manage programme budgets and resource allocation
- Identify and mitigate risks to delivery
- Identify opportunities for commercialisation of products and services
Performance, Monitoring & Impact Measurement
- Define KPIs and success metrics aligned to organisational outcomes
- Analyse data to assess programme effectiveness and impact
- Use insights to drive continuous improvement and strategic decisions
- Report on performance to senior leadership, funders, and stakeholders
Stakeholder & Partnership Management
· Build and maintain strong relationships with:
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- Partners and collaborators
- Funders and commissioners
- Community or beneficiary groups
- Represent the organisation externally at meetings, events, and networks
- Identify and develop strategic partnerships to enhance programme reach
Team Leadership & Management
- Lead, manage, and develop the delivery leadership team
- Participate in strategic development and oversee work within delivery and impact portfolio
- Work closely with other heads of services to provide support to the SLT
- Set clear objectives, expectations, and performance standards
- Provide coaching, mentoring, and professional development opportunities
- Foster a collaborative, inclusive, and high-performing team culture
Quality Assurance & Governance
- Ensure programmes meet quality standards and organisational policies
- Maintain compliance with relevant regulations and safeguarding requirements
- Oversee documentation, reporting, and accountability processes
Resource & Content Oversight
- Ensure the development of high-quality programme materials and resources
- Oversee content consistency, branding, and alignment with organisational values
- Ensure resources are accessible and effectively utilised
Financial Oversight
- Manage programme budgets and ensure cost-effective delivery
- Monitor expenditure and ensure alignment with funding requirements
- Support fundraising and contribute to funding proposals as required
Innovation & Continuous Improvement
- Work with Insight and Innovation team to stay informed of sector trends and best practices
- Encourage innovation in programme design and delivery
- Pilot and scale new approaches based on evidence and feedback
· Oversee development of all programmes and associated content and resources
Person Specification
Essential
· Educated to degree level or have the equivalent experience
· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors
· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience
· Proven track record of developing, delivering, and scaling programmes with measurable impact
· Experience working with a range of stakeholders, including partners, funders, and communities
· Experience managing budgets and resources effectively
· Experience of delivering regional and national programmes
· Strong understanding of programme design, delivery, and lifecycle management
· Understanding of partnership working and stakeholder engagement approaches
· Awareness of relevant policy, regulatory, and safeguarding requirements
· Strong strategic thinking skills with the ability to translate vision into actionable plans
· Excellent planning, organisational, and project management skills
· Ability to manage multiple priorities and complex programmes simultaneously
· Strong analytical skills with the ability to interpret data and drive continuous improvement
· Ability to define KPIs and measure programme success effectively
· Excellent interpersonal and communication skills, with the ability to influence and build relationships
· Proven ability to lead, motivate, and develop teams through coaching and performance management
· Strong commitment to quality, impact, and continuous improvement
· Collaborative and inclusive leadership style
· High level of integrity, accountability, and professionalism
· Adaptable and resilient in a dynamic and changing environment
· Passionate about the organisation’s mission and values
Desirable
· Experience of working in gambling harms prevention sector or another similar or related field
· Experience of operationalising strategic plans
· Experience in developing harm prevention programmes and or interventions
· Knowledge of sector trends, innovation, and best practice
· Leadership qualification
· An understanding of public health frameworks and approach to harm prevention
· An understanding of PSHE, PSE, Learning for Life and Work
The client requests no contact from agencies or media sales.
Who we are, what we do
Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham. For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none. As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy.
The Role
As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance.
As part of this senior role you will line manage the Finance, IT and Facilities Manager. We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence.
What we are looking for
You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment. We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership.
Location
The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG.
Closing Date: Monday 1st June 2026
Interview Date: Thursday 11th June 2026
Our Mission is to respond to need, helping all people to lead fulfilled lives through our range of services and partnershi



The client requests no contact from agencies or media sales.
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential.
We do this by helping our partners to be consistently impactful and operationally sustainable. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem.
This role exists as a senior leader in our Group and leads the business development and commercial growth of our Consulting Practice. ImpactEd Consulting (IEC) supports school groups, education organisations and government agencies in the following specialist areas:
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Strategy, governance and strategic projects
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Data and AI advisory
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People and culture
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Fundraising and philanthropy
Partners include the Education Endowment Foundation (EEF), the Department for Education, Oasis Community Learning, Careers and Enterprise Company, Outwood Grange Academies Trust, The Economist Educational Foundation, Star Academies, Get Further, Reach Foundation and more.
The Opportunity
We are excited to be recruiting for a Principal Director to lead business development and commercial growth within our Consulting practice. This is a new role within the practice. Reporting to our Group Directors, the Director will work as part of a practice leadership team that will oversee all aspects of the Consulting team's work, with a focus on partnership development, retention and growth.
You will provide strategic leadership, represent the organisation both internally and externally, and be responsible for driving the commercial performance of the practice, ensuring that ImpactEd Consulting is positioned well as first port of call for schools and social purpose organisations who want to achieve greater impact and sustainability. You will lead a number of sales and marketing campaigns, develop key propositions for our partners, provide high level guidance and advice, scan and respond to relevant tenders and work closely with a team of consultants to ensure we are able to continue to bring accessible expertise to our work and partners.
The role would be ideal for a proven leader with deep understanding and networks across the education sector, a track record in consulting and business development, and the ambition to shape the direction of a growing social enterprise.
About you
As a team focused on research and evaluation, we would also expect roles at this level to demonstrate:
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Values and people: Alignment with our values and ability to demonstrate them in your work. You will facilitate conversations about professional development for your direct reports and act as a coach and role model for other members of the team.
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Partnership management: Modelling of excellence in partnership management, particularly on proactive driving of partnerships forward, scope management and stakeholder engagement.
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Sales and scope design: Leadership of business development for consultancy engagements to support high-complexity partnerships and support our partners to deliver against their knottiest challenges.
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Proposition development: Understanding of our sector and ability to combine that with our offers as a practice to create propositions that can drive partnership and business development opportunities.
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Reporting and improvement: Ability to listen to and synthesise partner needs to tailor advice and guidance, quality assure others' outputs, and help partners take action off the back of our work.
Our Head Office is in London, and we have satellite offices in Leeds and Lincolnshire, but our team work from across the country; we are happy to support remote, hybrid or office-based working. For this role we anticipate there to be weekly attendance in London, ad-hoc attendance at sector events and three in-person offsites per year
Why Us?
As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social enterprise, education and evaluation sectors.
Our employee experience is organised around four themes:
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Trust: we support hybrid working, provide flexible hours, and provide responsive management.
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Shared ownership: we are an employee owned organisation and look to increasingly share ownership with our employees, including in terms of governance and culture, and realise this in a number of ways such as ownership awards, and transparent governance including an Employee Voice board.
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Connection: we pay for your travel, provide termly company offsites, support informal clubs and societies, and provide opportunities for in-person and digital connection between colleagues.
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Health and fulfilment: we have an extensive professional development programme, provide an annual books and development budget allowance and offer 3 days of CPD leave per year in addition to annual leave. We offer all employees access to a MediCash plan and wellbeing advice, including free therapist support.
Expected earnings of £75,056-£92,720 (base salary: £63,023-£70,400) with opportunities for performance related pay and annual profit share, dependent on company performance
Applications close at 23:59 on Sunday 7th June 2026.
The client requests no contact from agencies or media sales.
The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
You will:
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lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.
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work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
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contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our job recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)
Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.
You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.
As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.
But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.
Application closing date: Friday 22 May 2026
There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portsmouth Cathedral is a historic and active place of worship and community, serving the City, Diocese and wider public.
As Head of Finance, you will provide strategic financial leadership as part of the Senior Management Team and supporting Chapter to strengthen financial planning, governance and sustainability. You will lead budgeting, forecasting and reporting, oversee compliance and audit, advise on financial risk, performance and sustainability, lead and develop the finance team and improve systems and processes, including potentially establishing a new trading company.
Essentials:
- ICAEW, ACCA or CIMA qualification or similar
- Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development
- Knowledge of VAT, tax planning, and advanced accounting practices
- Excellent verbal and written communicator
- Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite
- Willingness to undertake some basic tasks as part of a small finance team
- Commitment to the highest standards of safeguarding, equal opportunities, and inclusivity
Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Cathedral.
Benefits:
- Flexible and annualised working arrangements
- 25 days annual leave (pro rata), plus 2 extra days in December and bank holidays + pension and healthcare plan
This role will suit a qualified accountant with strong technical expertise, strategic insight and the ability to operate effectively in a collaborative, mission-driven environment. For this role a basic safeguarding check will be required.
Please see the candidate pack for full details. For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.
- Closing date: Wednesday 20th May 2026
- Interviews with Portsmouth Cathedral: 10th or 11th June
- Charisma vetting interviews must be completed by EOD on 28th May prior to shortlist submission on 29th May
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits
Remote or London based (must be able to attend the London office at least twice per month if remote working)
The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.
Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.
The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.
What we are looking for
We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.
The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.
Please see the job description brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.
For more information and to apply, please visit our careers page via the apply button.
Closing date: 9.00am on Tuesday, 26 May 2026.
Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).
There will be a task that will be needed to be completed as part of the interview process.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.





