Head of finance jobs in london, greater london

Up to £34,400 per annum (£43k pro-rata), plus 8% employer pension contribution, excellent holiday
28 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming monthly (open to negotiation), plus a requirement to travel for relevant events and meetings

Use your creativity and compassion to help animals live free from cruelty.

At the League Against Cruel Sports, we are powered by a passionate vision: a society where animals are no longer persecuted in the name of ‘sport’. Legacies already fund around half our work — and as our new Legacy Marketing and In Memory Manager, you’ll play a central role in securing the long-term future of our mission.

You’ll lead the development and delivery of inspiring campaigns that show supporters the incredible impact their legacy could have, helping us protect animals for generations to come. You’ll also develop our first-ever In Memory giving strategy – creating meaningful, sensitive ways for people to honour loved ones through our work.

We're looking for someone with experience of running integrated Legacy and In Memory campaigns across multiple channels – someone who can tell a powerful story, build trust, and connect emotionally with our supporters. You’ll be confident managing projects, budgets, creative suppliers and data. Most of all, you’ll be motivated by impact – using insight and empathy to deliver work that really matters.

This is an exciting time to join our ambitious Fundraising Team as we grow our reach, deepen our supporter relationships and transform how people think about animals and sport. If you want to help build a kinder future, we’d love to hear from you.

What you’ll be doing:

• Driving and delivering legacy strategy; acquisition, conversion and stewardship campaigns
• Designing and launching a new In Memory strategy
• Creating compelling supporter journeys and communications
• Running events, appeals and digital campaigns
• Working closely with internal teams; fundraising, campaigns & communications, public affairs, intelligence and finance
• Using insight and analysis to drive improvement and impact

What you’ll bring:

• Proven experience of Legacy and In Memory fundraising across multi-channel delivery
• Strong project management and creative campaign delivery skills
• Excellent copywriting and creative briefing skills
• Confidence with data, segmentation and analysis
• Confidence to represent the League at supporter events
• A collaborative approach and a genuine commitment to animal welfare

Why Join Us: 

We understand the importance of a healthy work-life balance, with 28 days of annual leave (in addition to the public holidays and rising with service) and flexible working arrangements, including options for compressed hours and remote work from, day one. Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference?

Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.

Platform’s North Sea Workers’ Transition project is building towards a managed phase-out of oil and gas extraction in the UK North Sea. We’re organising for an energy industry that protects the rights and livelihoods of the current oil and gas workforce and directs wealth back to communities, especially those impacted by industrial change.

We have been working with offshore oil and gas workers and their unions for 5+ years. In 2023, we published a groundbreaking set of 10 demands for a just energy transition away from fossil fuels co-created with offshore workers: Our Power: offshore workers’ demands for a just energy transition. Since publishing the report we have launched public advocacy and media campaigns based on these demands - working alongside industrial trade unions, national and grassroots climate groups, and oil and gas workers. We coordinate a first-of-its-kind coalition of industrial unions and climate groups working together on national worker transition demands.

As living conditions continue to decline and the climate crisis deepens, we are looking for a motivated and creative campaigner, who is able to lead the next stage of the project, and who has a strong understanding of anti-oppression and energy justice.

About the role

The Worker Transition Campaigns Manager will work closely with our Worker Organiser and Public and Community Ownership Campaigner, supported by our Organising and Advocacy Lead, Research Lead and Communications Lead.

You will be responsible for strategising, project managing and delivering the project. Activities will look like:

• Coordinating an existing coalition of climate groups and trade unions, including holding relationships with a wide range of key stakeholders across movements;
• Developing and delivering political advocacy and public campaigns strategies to win Our Power demands - including public ownership of energy - at a UK and Scottish Government level;
• Supporting the work of Platform’s Worker Organiser(s) to build links with energy workers and involve them in media, political meetings and/or campaigning activities.

This post would sit within Platform’s internal collective management structure and would therefore be expected to support the collective management of the organisation in addition to finance and fundraising-related responsibilities. This includes line managing 1-2 staff members after the 6 month probation period and attending collective management meetings. 

Role Details

Hours: 4 days (32 hours) based on a 40 hour work week (5 x 8 hour days including a 1hr lunch break).

Contract: Permanent

Proposed start date: ASAP, depending on notice period.

Salary: £36,824.41 for 4 days (32 hours) per week (£46,030.51 FTE) is our baseline salary, adjustable according to our Socially Just Waging System. Terms and conditions apply.

Other benefits include: 30 days annual leave (pro rata) plus bank holidays, enhanced parental leave, enhanced sick pay allowance. We offer Wellbeing and Training and Development funds to all staff. All policies subject to review.

Location: The role will be formally based at Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible.

Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person meetings 3-4 times a year, usually at the London office, and other in-person meetings when required.

Responsible to: Management Group (MG), Trustees (in conjunction with the Treasurer) 

You can find more details about the person specification and job description on Platform's website. 

Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.

The Corporate Volunteering Manager plays a central role in this by managing our successful and impactful Corporate Volunteering Programme. Each year through this programme, we train hundreds of volunteers from our corporate partners to visit primary schools and share examples of how maths has helped them as adults, both in their careers and personal lives.

This crucial work helps change us to the inter-generational narrative about numeracy in the UK. Maths is not just something you ‘have to do at school’, but is a valuable skill that helps us get on at work, and manage our time and our money. The programme has been running for three years now, and this year’s activity looks set to have meaningful impact on at least 17,000 children across the UK.

You will be responsible for ensuring that volunteers are adequately trained, for recruiting appropriate schools for them to visit, and all the admin and reporting that supports the programme.

We are looking for someone who can ‘own the programme’, is committed to improving our processes and the efficiency of delivery, with strong line management skills, and a commitment to the professional development for the Corporate Volunteering Programmes Assistant.

National Numeracy is based in Brighton, East Sussex, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Brighton at least occasionally when the work requires it. The role may include occasional travel to London and beyond.

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

AKC Building Operations

• Oversee and manage the teams responsible for the reception, security and cleaning.

• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. 

• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

• To maintain and review equipment asset registers and update accordingly.

• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

• Support the relationships with the tenants of the AKC retail units.

• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

• Respond to emergency situations or other urgent issues involving AKC. 

AKC Building Administration

• To prepare an annual operational plan and budget for the AKC building management team.

• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

• To lead any supplier procurement processes related to building management.

• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

• To own the AKC building management risk register ensuring that it is up to date at all times.

• To attend the AKF(UK) Property Committee meetings

• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

AKC Events

• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 

People Management

• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties. 

Qualifications

• A degree in Facilities Management or similar qualification would be an advantage.

Experience

• Experience of staff management

• Experience of managing third-party contractors

• Experience in managing complex mechanical, electrical and plumbing systems

• Experience of managing planned preventative maintenance for hard and soft services

• Experience of working in a complex, multi-stakeholder environment

• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

• Experience of identifying trends and developing/implementing management reports.

• Experience in a similar field e.g. school, university or charity.

Skills

• Good interpersonal, customer care and liaison with a wide range of stakeholders

• Ability to explain technical issues to non-technical personnel.

• Ability to work both strategically and operationally.

• Ability to successfully manage time, plans and other related tasks.

• Ability to continuously meet targets and surpass expectations.

• Ability to lead, inspire and motivate a team to meet objectives.

• Excellent written and verbal communication skills in English.

• Good presentation skills.

• Excellent communication skills and able to communicate with internal and external customers.

• Commercially aware with good negotiating skills.

• Excellent client facing skills with the confidence to deal with people at all levels.

• Capable of working independently and collaboratively as part of a wider team.

• Good numeracy and presentation skills.

• Self-motivated, action-focused and with a proactive approach.

• Ability to always maintain a professional appearance and approach.

• Proven ability to deal with change. 

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Location: Camden/Haringey

Salary: £40,326 - £42,978 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week(Required to work some weekends and shift work)

Contract: Permanent

Closing Date: Wednesday 5th November 2025

Closing Time: 00:00am

Interview Date: Friday 14th November 2025

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Manager at Solace Women's Aid. 

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our 24 hour specialist supported accommodation service provides support for women affected by any form of violence, including domestic abuse and/or sexual violence who are experiencing poor mental health and/or problematic use of substances, to build towards an independent future. This service is a high needs service.

The team delivers one to one support in the form of weekly keywork sessions working within a psychologically informed framework to create support plans with residents and build on skills and competencies. We use a strengths-based approach in the hope that service users can move on into the community or a lower needs service to live a better quality of life whatever that may look like for the individual.

In addition, the team is responsible for the building management including Health and Safety, void turn over, financial management, the repairs and living environment.

About the Role

As the service manager you will oversee the following areas of work of which there is more info in the job Description.

1. Operational management of the service
2. Lead and develop a staff team
3. Manage staff & Service Performance
4. Promote Solace and build relationships in the borough
5. Ensure Financial accountability & compliance
6. Be part of an On-Call Rota
7. Corporate Responsibilities

About You

If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you’ll thrive in our diverse feminist team of professional women.

Ideal candidates will have: 

• Sound understanding of practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse.
• In-depth knowledge advising on a range of options including safe housing, criminal justice, civil remedies and risk management.
• Demonstratable knowledge of adult and children safeguarding
• Experience managing staff
• Experience managing a project
• Have Excellent written and verbal communication skills
• Ability to work well under pressure, prioritising workload and crisis management
• Sensitive and non-judgemental approach when working with vulnerable clients
• Experience in risk assessment, management and safety planning
• Willingness to work some weekends to cover the rota

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement/Expression of Interest how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team covers the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• SQL (SSIS, SSRS) knowledge
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience

Closing date for applications: 9:00 on Wednesday 19th November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Executive Manager

Full-time, Permanent

Salary: £45,981

Location: Farringdon, hybrid working, minimum 2 days on-site

MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.

If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.                                                                           

Key Responsibilities and Accountabilities

Executive Support to CEO:

• Assemble and prepare papers, being the main point of conduct for CEO key meetings.
• Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
• Manage diary, project manage and carry out administration for the CEO.
• Coordinate, attend, take minutes, and track actions for the CEO.
• Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
• Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.

Governance Liaison:

• Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
• Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
• Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
• Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
• Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
• Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.

Business Support:

• Lead the induction of new Business Support team members, ensuring consistency in approach.
• Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
• Lead meetings with Business Support staff to share best practices and resolve operational challenges.
• Foster a positive and collaborative team environment.
• Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.

Person Specification:

It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.

You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.

Essential Criteria:

• Significant experience in a high-level Executive Assistant or Business Support Management role.
• Strong knowledge of governance processes, including board and committee administration.
• Excellent organisational and project management skills, with the ability to manage multiple priorities.
• High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
• Strong leadership skills, with the ability to coordinate and motivate others.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).

Skills:

• Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
• Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
• Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
• Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
• Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.

Knowledge:

• Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
• Experience of organisation of meetings, travel arranging, diary management and email management
• Ability to take concise, accurate and efficiently produced minutes of meetings
• Line management experience and ability to motivate others

Attributes:

• Personal commitment to the work of Turn2us
• Resilience, good problem-solving skills
• Initiative/self-starter: able to operate independently and be a team worker.
• A continual improvement approach to yourself and to the work
• Tactful and diplomatic with emotional intelligence

How to Apply/Interview dates

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: Friday 14th November

1st stage interviews: w/c 17th November

2nd stage interviews (face-to-face): w/c 24th November

Role Title: Senior Philanthropy Manager (Maternity Cover)
Salary: £48,166-£49,558
Location: London-Hybrid
Tenure: 1 Year Fixed term - Full Time 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Could you use your innovative, creative philanthropy skills and to influence for fundraising results?

Are you passionate about changing the world with women and girls? 

Then we'd love to hear from you!

At ActionAid UK, we’re driven by the belief that a fairer world is possible—one where women and girls live free from poverty and violence, and where their voices shape the future. As our new Senior Philanthropy Manager, you’ll play a central role in making that vision a reality.

We’re looking for major donor fundraiser, who is a stewardship expert to build impactful relationships with prospective givers and carefully steward our dedicated donors giving 5 figure gifts. You will be empowered to represent ActionAid and to take decisions quickly. You’ll be joining a high trust team, at a really exciting time for the organisation.

This is a chance to build deep, meaningful relationships with a network of influential, high-net-worth individuals and philanthropic foundations whose generosity fuels our work. You’ll take ownership of a portfolio of major donors, engaging them with ActionAid’s mission and developing bespoke strategies that inspire sustained, transformational giving. From crafting compelling cases for support to leading personal meetings and presenting ambitious new opportunities, you’ll help turn passion into tangible impact.

Working closely with our Head of Philanthropy and senior leadership team, you’ll shape the future of ActionAid’s high-value fundraising. You’ll contribute to the growth of our philanthropy programme, identifying new partnerships, nurturing key relationships, and helping to secure five- and six-figure gifts that power our campaigns, humanitarian responses and long-term development projects. Collaboration will be key—you’ll work with programmatic experts, global partners, and research colleagues to match donor interests with the change they want to see in the world.

We’re looking for someone with proven success in securing major gifts and cultivating relationships at a senior level, whether in the charity sector or beyond. You’ll be confident, strategic, and creative, with the credibility to engage influential individuals and the storytelling skills to bring ActionAid’s mission vividly to life. A passion for feminist values and a commitment to equality, inclusion and safeguarding underpin everything you do.

This is an opportunity to join a purpose-driven team that believes in ambition, collaboration and change. If you’re ready to lead transformative partnerships that create lasting impact for women and girls worldwide, we’d love to hear from you.

Apply now and help build a world where everyone can live with dignity and freedom.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 28th November 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Position: Director of Service Development
Hours: Part-time (17.5 hours a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,826.50 per annum (FTE £73,653) plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development, volunteering development

As a fixed term contracted role for 12 months, our Director of Services Development will be focusing on:

• embedding our new Services Development team.
• working with our Income Generation colleagues to establish processes and accountabilities for a business development pipeline.
• ensuring everything we do is led by the voice of the MS community and processes are established and embedded for the MS Society to meet our coproduction commitments.
• securing income.

The core responsibilities of the role include:

• providing strategic direction and leadership to our Service Development function. 
• taking overall responsibility and provide thought-leadership for all Service Development, Volunteering, and Participation & Influence across the MS Society 
• leading continuous improvement in the MS Society’s approaches in response to our community’s needs. Ensuring services and volunteering achieve maximum reach and impact at the MS Society.
• overseeing development of our volunteering strategy and approach, ensuring that it responds to societal trends and volunteering best practice.
• leading by example. Encourage and role model transparency, learning from failure, reducing complexity, user centricity, collaboration, and seeking feedback and ideas from all 

We’re looking for:

• substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels. 
• proven success in setting and delivering strategic plans and achieving long standing impact.
• proven analytical skills and the ability to use data to inform decisions and improve services.
• proven experience of delivering significant and sustainable business benefits through change programmes.

Please note this role is part time, 17.5 hours per week, and is a fixed term contract for 12 months.
Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.

This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.

You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.

We are looking for someone who has:

• The ability to manage a task or project from conception to completion and meeting set deadlines
• The ability to engage, inspire, manage and collaborate with internal and external stakeholders
• Excellent interpersonal written and verbal communication skills
• Ability to think creatively and innovatively to generate income in line with the organisational strategy
• Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Community Fundraiser - Home Counties

​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

​​

Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​

​

​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 06th November 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement

Our Director of Services Delivery will be:

• providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
• taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
• ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
• using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
• leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
• leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all

We’re looking for:

• substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
• proven success in setting and delivering strategic plans and achieving long standing impact.
• able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
• proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
• proven experience of delivering significant and sustainable business benefits through change programmes.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.