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Heart Research UK, Leeds City Centre (Hybrid)
£35,000 per year
Seeking a strategic, experienced and data driven CRM Manager oversee the development, implementation, and optimisation of our CRM system.
Posted 1 week ago Apply Now
Birmingham Women's and Children's Hospital Charity, Birmingham (Hybrid)
£28,000 - £31,000 per year
Posted today Apply Now
Closing in 4 days
Medair, Kennington (Hybrid)
£28,900 per year (pro-rated to agreed working hours)
Help enable life-saving humanitarian work by providing vital financial, operational and fundraising support.
Posted 5 days ago
Sovereign Network Group, Bristol (Hybrid)
£32,000 - £37,000 per year
Social Value Specialist
Posted 2 weeks ago
Closing in 5 days
Disasters Emergency Committee, Remote
£400 - £500 per day
Join DEC: Lead SunSystems optimisation & automation to boost financial impact at the heart of UK humanitarian response.
Posted 1 day ago Apply Now
Spinal Research, United Kingdom (Hybrid)
£30,000 per annum pro rata
Seeking a Data Manager who will play a key role in how the charity manages and uses data to drive insight and impact.
Posted 2 days ago Apply Now
Centre 404, Islington (On-site)
circa £45,000 per year with some flexibility depending on experience
We seek a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.
Posted 3 days ago Apply Now
Closing in 6 days
MS Society UK, N4, London (Hybrid)
Starting from £44,339 per annum, plus excellent benefits
Posted 6 days ago
Page 11 of 15
Leeds City Centre, West Yorkshire (Hybrid)
£35,000 per year
Full-time
Permanent

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Job description

Job Description:

This is an exciting opportunity for a strategic, experienced and data driven CRM Manager to join the Projects, Data and Insight team at Heart Research UK and oversee the development, implementation, and optimisation of our Customer Relationship Management activities.

In this new role, you will play a pivotal part in developing the charity’s approach to CRM and database engagement. You will be responsible for segmenting audiences, automating communication flows, and driving supporter and non-supporter engagement, retention, and lifetime value.

Key Responsibilities:

  • CRM Strategy & Execution: Develop and execute CRM strategies to improve supporter and non-supporter engagement, conversion, retention, and loyalty.
  • Platform Management: Alongside the Director of Data, oversee the management and development of the systems which collect and process data, including the CRM database (Beacon) and other fundraising platforms
  • Customer Segmentation: Work closely with the Data Analyst to develop an understanding of supporter behaviours to create effective segmentation strategies for targeted marketing and fundraising efforts.
  • Campaign Management: Plan, launch, and optimise communication campaigns. Ensure consistent messaging and personalisation.
  • Automation: Build and manage automated workflows to onboard new supporters and beneficiaries and deepen and broaden their engagement with the charity.
  • Data Analysis & Reporting: Monitor CRM performance and KPIs; deliver actionable insights and recommendations to stakeholders.
  • Collaboration: Work closely with Marketing, Fundraising, Health Promotion and Education and Research teams to propose and deliver cohesive journeys and experiences.
  • Compliance: Ensure CRM practices comply with data privacy regulations
Application resources
Posted by
Heart Research UK View profile Organisation type Registered Charity Company size 21 - 50

We won't stop until there are no more deaths from heart diseases.

Posted on: 10 September 2025
Closing date: 01 October 2025 at 14:23
Tags: Business Intelligence, CRM, Data Analysis, Database Management, Information Management

The client requests no contact from agencies or media sales.