Head of fundraising and communications jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
Fundraising Systems Coordinator
We're seeking a Fundraising Systems Coordinator to coordinate fundraising operations and help transform young lives through music.
Position: Fundraising Systems Coordinator
Location: Gloucester/hybrid (minimum of 2 days in the office per week)
Hours: Full-time or Part Time, 0.8-1.0 FTE (30-37.5hrs week)
Salary: £28,000 - £32,000 pro rata
Contract: Permanent
Closing Date: Sunday 1st June, 5pm
The Role
As Fundraising Systems Coordinator, you’ll play a vital role in ensuring the smooth running of the charity’s fundraising operations. Working closely with the Head of Fundraising, you’ll manage a diverse portfolio of funders, grants, and donations, enabling them to meet fundraising targets and support young people across Gloucestershire.
Key responsibilities include:
- Supporting the implementation and management of a new CRM system to streamline fundraising operations
- Coordinating the submission and reporting of over 80 funding applications annually
- Managing communications and reporting processes for active grants
- Maintaining accurate donor and funder records in line with GDPR
- Leading funder stewardship, ensuring regular tailored communication with funders
- Researching new funding opportunities and presenting findings to senior leadership
- Writing small funding applications using existing resources (with support provided)
- Coordinating a small programme of fundraising cultivation events
- Providing administrative support to the fundraising team, including organising meetings, taking minutes, and staying informed on sector developments
About You
The ideal candidate will have experience of using project management tools/workflows/CRM systems, understand the importance of data in demonstrating impact and be able to manage an ever-evolving range of priorities, deadlines and specific funder requirements.
Essential skills and experience include:
- Strong IT and systems skills, including CRM and project management tools
- Experience in fundraising operations, grant management or similar roles
- Excellent organisational skills and attention to detail
- The ability to manage multiple priorities and deadlines effectively
- Strong written and interpersonal communication skills
- Based within commuting distance of Gloucester
It would be a bonus if you also have:
- Experience in fundraising stewardship or stakeholder engagement
- Knowledge of Gift Aid and UK giving patterns
- Experience working in the arts, youth, voluntary or community sectors
About the Organisation
With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.
Benefits include:
- Pension is 3% of basic salary
- Flexible working
- Lots of staff training and development opportunities
- Cycle to work scheme and a shower at work so we encourage you to be active
- Enhanced Maternity policy
- Wellbeing and social programme for staff
- Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
- Staff can request additional unpaid leave throughout the year
- A really amazing staff team and culture
You may also have experience in areas such as Fundraising Officer, Development Coordinator, Grants Officer, Fundraising Administrator, Development Assistant, CRM Coordinator, Philanthropy Assistant etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.
But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life - and death - alone.
Together we support families through difficult times, offering lifeline practical, emotional and financial help.
Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care.
Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it.
Supporting, uniting, campaigning, together. We are Together for Short Lives.
This is a fantastic opportunity for a marketing and communications expert to help make sure we can raise the funds we need to deliver this vital work.
As our Marketing and Communications Manager (Maternity Cover), you will:
- work collaboratively with Fundraising colleagues, deliver results-driven marketing campaigns and communications support to grow both our audience of supporters and our income
- be part of a team that plans and delivers strategic campaigns that improve the system for seriously ill children and their families
- maximise our brand awareness and reputation among our audiences through our external communications
- stay abreast of print, broadcast and digital media to identify potential opportunities and threats to our ability to deliver our strategic plan
- lead on proactive and reactive media relations including writing press releases and statements, arranging interviews and responding to enquiries
- line-manage our Creative Content Lead.
You will have:
- outstanding storytelling skills which have helped to generate income for an organisation or for a cause, across a range of channels
- experience across a broad range of communications and marketing functions
- excellent interpersonal skills – and experience of engaging sensitively and effectively with a wide range of external stakeholders
- experience of building strong working relationships across different teams
- excellent leadership skills.
We offer a great reward package, which includes:
- generous annual leave entitlement
- pension scheme
- staff assistance programme
- days off for volunteering
We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.
We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.
If you feel you meet some of the criteria but not all, we really hope you will enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Applying for the role
Closing date for applications is at 9am, Wednesday 28 May 2024. If you are interested in applying for this post, please complete the application form and the summary details form found on our website.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the corporate partnerships manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028
We are looking for an experienced Corporate Partnerships Manager to lead and grow our corporate fundraising programme. In this role, you will develop and implement strategies to cultivate and steward existing partnerships while identifying new opportunities for multi-year collaborations. You’ll create compelling proposals, deliver inspiring stewardship events, and work closely with teams across the organization to maximise marketing and engagement opportunities.
About You
You will have a proven track record in corporate fundraising and business development, with experience creating strategic partnerships that drive results. With excellent communication and organisational skills, you excel at managing multiple projects, building relationships, and crafting innovative pitches. You’re proactive, data-driven, and adept at using insights to shape impactful programmes
Duties and key responsibilities
Leadership and Strategy
• Support on the development of the corporate partnership programme. Working alongside
the Head of Philanthropy to create a strategic plan that will identify, cultivate, solicit and
steward a portfolio of existing corporate partners in line the overall fundraising strategy.
• Monitor and analyse trends within corporate fundraising, both internally and externally,
using these findings to influence the direction of the programme.
• Develop a pipeline of new prospective corporate partners, working alongside the Prospect
research manager.
Relationship Development and Events
• Cultivate, engage and manage strong relationships with existing corporate partners with a
focus on building strategic multi-year partnerships.
• Create high quality, inspiring proposals, pitches and materials to maximise new
opportunities.
• Work with the communications and advocacy team to maximise marketing opportunities.
• Lead on the development of inspiring stewardship events that convey MAP’s work and
impact to current and new corporate partners.
Budget Management, reporting and compliance
• Create three year rolling budgets and reforecasts, setting income and expenditure targets in
collaboration with the Head of Philanthropy.
• Manage financial planning, reporting, and risk assessment for the Corporate Partnerships
budget.
• Ensure that the corporate partnerships programme adheres to due diligence procedures
and carry out regular due diligence reporting on existing corporate partnerships.
• Utilise and maintain the CRM database to ensure accurate reporting and stewardship.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual
organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Knowledge, skills and abilities
Essential
· Excellent written and verbal communication skills.
· Highly proactive – excellent at networking, communicating and influencing.
Desirable
· Effective management and leadership skills
Experience
Essential
·Experience creating strategic partnerships and Managing relationships which deliver income or impact
·Skilled in performance reporting, data analysis and using insights to shape a corporate fundraising programme.
·Excellent project management skills, including managing multiple projects and priorities at once.
·Experience in planning and budgeting
Desirable
·Proven track record of corporate new business development.
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising
initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel
overseas where necessary.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.
The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.
We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.
Candidates for this position should have experience and skills that cover:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping.
- Being dynamic and a team player is essential.
Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:
- Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
- To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
- Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
- Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
- Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
- Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
- Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
- Work with data, including checking data selections for telephone activity.
- Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
- Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
- Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.
Main duties and responsibilities
- With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
- Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
- Work with internal NSPCC support teams to set up new agencies and campaigns.
- Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
- Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations. This should include regular mystery shopping and call listening.
- To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
- To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
- To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all staff within the Income Generation directorate
- A commitment to safeguard and promote the welfare of children and young people.
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
- To adhere to all the NSPCC’S service standards, policies and procedures.
- To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
- To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
- To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
- To work in a manner that facilitates and encourages inclusion.
- To be pro-active in identifying ways to improve personal and team performance.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Key Relationships - Internal
- Reports to Associate Head – Direct Fundraising.
- A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
- Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
- Work with Finance Department to assist with reporting budget and reforecast all activity.
- Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships.
Key Relationships – External
- Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.
Person Specification
Skills and abilities
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.
Knowledge and experience
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- A personal commitment to ending cruelty to children.
Personal characteristics
- Commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
You will be responsible for the implementation and day to day project management of the individual giving programme across our existing and new fundraising products, including our regular giving F2F activity, tribute funds and appeals programme. As part of a small individual giving team you will be working under the direction and authorisation of the Head of Individual Giving.
The Individual Giving team is responsible for income generation from individual supporters and members, using a range of direct marketing techniques via both online and offline channels. This is an exciting time of growth and opportunity for Mothers’ Union and we are looking for an enthusiastic person to take on this challenge and join our successful team.
Key Responsibilities:
- Assist in the implementation of Mothers’ Union’s fundraising strategy as defined by the annual Individual Giving fundraising budget and plan.
- To maintain professional standards whilst representing Mothers’ Union, ensuring both the reputation of the charity and adherence to our fundraising standards are maintained.
- To ensure good communication with F2F agencies, internal team members and the public by making sure that external communication channels are kept up to date.
- To be the primary point of contact for all supporter enquiries and complaints related to face to face fundraising.
- Managing and inspiring members and volunteers to support fundraising activities.
- To be proactive in keeping up to date with industry trends and changes.
Please refer our job description for more information.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 14 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.
The client requests no contact from agencies or media sales.
The Trusts and Foundations Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued trusts, foundations and statutory supporters. Last year, the organisation raised £4.5million, with £1.7million secured from trusts and foundations and £1.8million from statutory funders. In this role, you will focus on deepening relationships to secure meaningful, long-term support for our vital work with young people facing homelessness.
If you're looking to expand your fundraising portfolio and gain hands-on experience securing six and seven figure gifts, this is the place to do it. We’ve already secured nearly 70% of our budget this year, and we’re just getting started. Whether you’re ambitious about raising serious money, developing strategic funding bids, or stepping up to the next level in your fundraising career, this is a rare opportunity to make a big impact and learn a lot while doing it. This will be a highly rewarding yet demanding position, where your expertise will directly contribute to making a real and lasting difference to the lives of young Londoners who find themselves homeless.
The client requests no contact from agencies or media sales.
Are you ready to take on a key management role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for an experienced and proactive Communications Manager to develop and implement its communications strategy. This is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public.
You will be responsible for delivering a dynamic communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. In addition, introducing marketing and analytical tools to showcase the organisation’s impact. We are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches in the city. Working alongside the CEO, Head of Operations and Project Managers, playing a pivotal role in helping to shape the charity’s communications strategy. We are offering the opportunity for flexible, hybrid working.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Apply now! An application pack, including full job description and person specification, can be downloaded from our website.
The closing date for applications is 16th June 2025
SCM is committed to keeping children and adults at risk safe and to equal opportunities.
A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.
For further information regarding the work of SCM, please refer to our website
The client requests no contact from agencies or media sales.
Salary: £38,000-£42,000
Contract: Permanent (open to full-time or 0.8)
Location: Hybrid - London office – flexible options
Closing date: Rolling - ASAP
Benefits: International travel, generous annual leave package, passionate team
We have a great opportunity for a Fundraising Manager- Major Gifts position working for a global organisation supporting women and girls. Reporting to the Head of Individual Giving, this role will focus on managing and cultivating relationships and prospective major donors of mid to high wealth value.
As part of this role, you work collaboratively across programme and communications teams to share impactful stories to engage and promote the fantastic work of the charity. Must be open (and excited for!) travel for donor meetings and key events.
This position is looking for an individual who is enthusiastic, donor-focused, and results-driven, with a passion for empowering girls and women globally.
To be successful as the Fundraising Manager – Major Gifts, you will need:
- Strong experience in business development within the third sector or corporate background, with specific knowledge of mid-high net worth individuals
- Strong record-keeping and communication skills
- Excellent people person with strong negotiating and influencing skills
If you would like to have an informal discussion, please get in touch with Heather.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
The head of business development will play a pivotal role in driving the NCTJ’s growth and sustainability by identifying and securing revenue opportunities for new and existing projects and forming strategic business partnerships.
The successful candidate will be responsible for securing income to support our mission and charitable objectives while supporting the commercial development of our Journalism Skills Academy and our awarding organisation. This senior leadership role requires a proactive and strategic individual with an appreciation of the business and media landscape and the ability to cultivate and manage high-value relationships.
The head of business development will have two direct management reports: our fundraising manager and our Journalism Skills Academy manager.
The responsibilities of this role cover business growth, sales and revenue generation, commercial partnerships, industry engagement, strategic leadership and operational management.
This is an exceptional opportunity to play a pivotal senior leadership role in shaping the future of journalism. Join a passionate, driven team within an organisation deeply committed to journalistic excellence.
The client requests no contact from agencies or media sales.
Prospectus is working with our client to recruit a new Assistant Head of Legacy and In Memory Fundraising. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society. Their mission is to offer hope, dignity, and opportunity for all.
The Assistant Head of Legacy and In Memory Fundraising is a brand-new position which will lead and grow these two vital areas of income. With oversight of a £2m budget and a team of four, the selected candidate will shape strategy, develop new In Memory fundraising activity, and build long-term supporter pipelines. As a senior leader, you’ll champion cross-organisational engagement and help embed Legacy and In Memory giving across the wider charity.
This role will suit someone with strong experience in Legacy and In Memory fundraising, or keen to move into this area from an Individual Giving background. Confident in managing campaigns, budgets, and people you’ll be an excellent communicator, a thoughtful leader, bringing insight and creativity to strengthen supporter relationships and drive long-term success.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Trusts and Global Markets
Salary: £55,194.00 -Band E
Location: London, we offer hybrid working; however, the successful applicant will be required to work from our London office on a regular basis and be available for in-person meetings as needed.
Tenure: Permanent, full-time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a skilled and experienced professional in the field of trusts and global markets?
Could you lead the strategic development of the trusts and global markets programme, ensuring full consideration of audiences (internal and external) and propositions to create an engaging strategic plan aligned to the organisational strategy ?
Do you have the skills and experience to provide leadership to the Trusts and Global Markets team ensuring they are fully equipped, enabled and supported to develop exceptional partnerships and deliver against targets and organisational priorities?
Then we'd love to hear from you!
ActionAid is looking for an experienced high value relationship expert to join the Trusts and Global Markets team as Head of Trusts and Global Markets. The role is crucial to the strategic direction of this area, part of the high value philanthropy and partnerships team at ActionAid UK. We’re looking for someone with strong experience of developing and running a high-end Trusts partnerships programme, with proven experience of building and maintaining relationships with Trusts or other major sources of income such as HNWI/corporates that has resulted in significant gifts and a proven ability to hit financial targets.
The successful candidate will have a proven track record of leading, inspiring and developing teams, through periods of organisational change and uncertainty. The post holder will need to be an excellent networker, innovative, creative and be confident in influencing for results. You will be empowered to represent ActionAid and to take decisions quickly. You’ll be joining a high performing collaborative team, at a really exciting time for the organisation.
Key responsibilities include:
Building and maintaining relationships with key trust and foundation donors
Developing fundraising strategies to secure funding for our programs and projects
Managing our diverse global investment portfolio to achieve financial growth and stability
Monitoring and evaluating the performance of our investments and adjusting strategies as needed
Collaborating with stakeholders to ensure alignment with organisational goals and objectives
To be successful in this role, you should have a strong background in finance, fundraising, or investment management, as well as excellent communication and relationship-building skills. A solid understanding of trusts, foundations, and global markets is also essential.
If you are looking for an impactful, challenging and rewarding opportunity to make a positive impact on the world, we encourage you to apply for this position.
Further details available within the JD
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a talented and versatile communications officer to help grow our communications and supporter base and increase our impact for the children with complex disabilities and their families who we support.
This is an exciting time for our charity as we are developing ambitious growth plans and we want to increase our social media and digital presence to engage with a wider audience.
You will be expected to lead on our social media strategy, planning, producing and delivering content for all our audiences, and engaging with social media connections to grow our community. You will also be responsible for increasing engagement via our website, e-news and direct digital and offline communications.
We're looking for a natural storyteller with attention to detail, excellent verbal and written communication skills, and the ability to turn their hand to a wide range of tasks, striving for excellence while building relationships and working collaboratively with staff from across our small charity.
Key responsibilities include:
- Create a social media strategy that builds our community and engagement across our current active platforms of Facebook, Instagram and LinkedIn, and considers the use of other platforms
- Develop and maintain our website to provide and easy and rewarding experience that seamlessly transitions users to the next stage of their journey
- Develop and manage our communications calendar to ensure coordinated planning and communications activity
- Build and manage our range of audience groups, including monthly e-news, email marketing, hardcopy reports and newsletters, and assist with donor stewardship communication
- Support our engagement with external media organisations, using all opportunities to gain positive media coverage
- Support the development of data and reporting processes to help build an insight-led understanding of our audience groups and to inform our marketing and engagement plans
- Assist with the production of our digital assets and communications using digital design software where appropriate
The successful candidate will have strong social media knowledge and experience, as well as experience of building reach and engagement across digitial, printed or in-person communications. They need to be a collaborative team player, willing to learn from and work with staff from across the organisation, and the ability to multitask and juggle different projects and deadlines simultaneously. They will also have a passion for our cause - helping the families of children with complex disabilities get the support they need with the aim of preventing them from going into crisis.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Tusk in the search for an experienced and inspiring Head of Philanthropy to lead its fundraising efforts and secure vital funding for African-driven conservation. This is an exciting opportunity for an ambitious individual with a proven track record in major gift fundraising and strong connections with high-net-worth individuals (HNWI).
For over 30 years, Tusk has worked to accelerate the impact of African-led conservation. The charity supports innovative projects across Africa that protect endangered species, promote sustainable community development, and combat the illegal wildlife trade. By forging powerful partnerships and securing vital funding, Tusk plays a crucial role in safeguarding wildlife and empowering local communities to thrive alongside nature.
Key Responsibilities:
- Develop and implement a high-impact philanthropy strategy, securing significant donations (5 and 6-figure gifts).
- Cultivate and manage relationships with HNWIs, Family Offices, and key donors.
- Lead the stewardship of Tusk’s Patron’s Circle and donor programmes.
- Organise high-profile fundraising events and donor cultivation activities.
- Oversee grant applications to charitable trusts and foundations.
- Support Tusk’s fundraising efforts in the USA.
The Ideal Candidate Will Have:
- Extensive fundraising experience in the charity sector.
- A strong network of philanthropic contacts.
- Excellent communication and relationship-building skills.
- A passion for conservation and a solid understanding of African wildlife issues.
This full-time role is currently based at Tusk’s office in Gillingham, Dorset, but will shortly relocate to Tisbury, a village between Gillingham and Salisbury on the mainline from London Waterloo. Candidates based elsewhere, particularly along the corridor between Salisbury, Andover, Basingstoke, Winchester, Woking, Guildford, and Greater London, are strongly encouraged to apply. Regular attendance at the Tisbury office (ideally once or twice per week) will be expected. Some UK travel, including to London, as well as occasional evening and weekend events, will be required.
Tusk offers a salary of circa £55,000 per annum (negotiable), along with 25 days holiday, private medical healthcare, a stakeholder pension scheme, and death in service cover.
Application Process:
- Deadline: 9am, Monday 19th May – CV and supporting statement required
- Interviews: Week commencing 19th May; second interviews may be held by other senior team members if necessary.
For a full job description and details on how to apply, please contact Hannah at Harris Hill via the apply button.
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as Head of Finance
Are you a qualified accountant with a passion for making a difference? Do you have a knack for financial analysis and strategic development? If so, we have an exciting opportunity for you!
About Us:
We are a dynamic organisation dedicated to supporting community projects, retail initiatives, and national fundraising efforts. Our mission is to create a positive impact through strategic financial management and exceptional customer service. We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.
Working Hours: You will be contracted to 37.5 hours per week, Mondays to Fridays
Location: St Vincent’s Store, Allenby House, Rees Way, Bradford, BD3 0DZ. There is the potential for hybrid working.
Contract: Permanent
Salary: Up to £55,000 per annum
Requirements: This role is subject to 2 satisfactory references
Benefits Package:
- 33 days holiday (pro rata) per year inclusive of bank holidays, increasing to 38 days (pro rata) with service
- Employee assistance programme
- Retail discounts
- An extra day off on your birthday
- Buy/sell holiday scheme
- Cycle to work scheme
- Free will writing
- 1x annual salary death in service benefit
- And lots more
Key Responsibilities:
- Strategic Financial Management: Oversee financial transactions for various projects, including retail, trading, and community support.
- Year-End Accounts: Lead the production and reporting of consolidated year-end accounts, ensuring compliance with legal obligations.
- Business Partnering: Collaborate with managers, budget holders, and the Director of Finance to provide financial insights and support.
- Internal Audits: Conduct internal audits and monitor financial activities to identify and report irregularities.
- Taxation and Compliance: Ensure VAT compliance, oversee Gift Aid schemes, and manage annual tax computations and returns.
- Payroll Oversight: Review monthly payrolls and ensure accurate processing.
- Fundraising Support: Partner with the Fundraising and Communications team to oversee financial aspects of fundraising initiatives.
- Financial Reporting: Prepare accurate, timely management information and provide strategic insights for decision-making.
- Support and Cover: Assist in the overall management of the finance function, helping to embed a high-performance culture. Provide support and cover for the Director of Finance as required.
Person Specification:
- Qualifications: CCAB recognised qualified accountant.
- Experience: Minimum 5 years in senior finance roles, with experience in complex organisational structures and the charity, voluntary, or retail sectors. Experience liaising with auditors, business advisers, and board members.
Skills:
- Advanced IT and data manipulation skills, particularly in Excel (SUMIFS, VLOOKUPS, Pivot Tables).
- Impeccable attention to detail and dedication to accuracy.
- Excellent written and verbal communication skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and manage multiple tasks effectively.
- Good organisational skills, including the ability to prioritise and allocate tasks to ensure deadlines are met.
Why Join Us?
- Impactful Work: Contribute to meaningful projects that make a difference in the community.
- Professional Growth: Opportunities for training, development, and career advancement.
- Collaborative Environment: Work with a supportive team of professionals dedicated to excellence.
If you are a proactive, detail-oriented financial expert looking to take the next step in your career, we would love to hear from you!
How to apply: If you have the relevant skills and experience to fulfil this role successfully, please click apply. If you require any adjustments throughout your journey with us, please let us know.
Closing date: 15th May 2025
Interviews: 20th May 2025
Whilst we ask that staff have a connection to Christian values, religion is not considered in recruitment as we value people of all faiths or none.
Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion. We encourage early applications as we may close the listing early once sufficient applicants have been received.
The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.


The client requests no contact from agencies or media sales.