Head Of Fundraising And Marketing Compliance Jobs in Market Estate, Greater London

Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.

We are looking for someone to join our Public Fundraising Team as a Senior Challenge & Public Events Officer, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025. 

The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills. 

Please note that this is an 8-month opportunity, of 21 hours per week. Due to the time-sensitive nature of planning this event, we are looking to have someone in post by mid-October. Please take this into consideration when submitting your application.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 2nd October 2024

Interview date(s): Rolling basis - Early applications are encouraged as the role may be closed early if the opportunity is filled. 

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Crisis is the national charity for people experiencing homelessness. As we embark on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in our London office with flexible homeworking in line with Crisis’ Hybrid Working Policy 

About the role 

The Head of Compliance, Risk and Governance role at Crisis is a varied and fulfilling role. You will be responsible for ensuring that Crisis adheres to all legal, regulatory, and ethical standards. You will lead the Governance, Compliance and Risk team to build and embed a proactive and enabling culture of compliance and assurance at Crisis UK. You will also be the Designated Safeguarding Lead for Crisis. 

We are bold and keen to build a culture of continuous review and improvement, where we try new things, and support the organisation to be able to innovate and take informed risks. We are looking for someone who will be focused on how the work they do can impact ending homelessness, working collaboratively across the whole organisation. Most importantly we want someone who can ensure our compliance, risk and governance processes are transparent, inclusive, and equitable. 

About you 

• Strong and compassionate leadership, both within the team and across the wider organisation 

• Good experience of overseeing a range of compliance areas such as safeguarding, fundraising, marketing, and data protection.

• Exceptional communication and interpersonal skills, with the ability to engage and build relationships across a range of stakeholders. 

• Commitment to Crisis’ purpose and values

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22 September 2024 at 23:55

Interview process: Competency and values-based interview + presentation

Interview date and location: Wednesday 9 October 2024 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Fundraising Supporter Development Coordinator

About the role

As CUF works towards a new strategy and refreshed mission, vision and values, fundraised income is crucial for supporting its programmes and core operations. You will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Individual Supporter Acquisition

· Individual Supporter Development

· Individual Supporter Journeys and Touchpoints

· Manage income and expenditure budgets

· Work across the team

· Work across CUF

How to apply:

To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities, skills and experience

Closing date: 5:00pm Friday 4th October 2024 with interviews during week commencing 21st October 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

Fundraising Lead  (Part-time, fixed-term contract)

Peers for the Planet (P4P) is the House of Lords cross-party climate and biodiversity action group bringing together over 160 members of the Lords to put climate change and biodiversity loss at the top of the political agenda. Since our launch in 2020 we’ve seen exciting momentum, building cross-party collaboration and winning world-leading legislative changes to  embed climate and nature requirements in areas as diverse as financial markets, pensions, energy, health, skills, R&D, built environment and much more.

A combination of seed funding and subsequent grants has enabled the organisation to flourish. Following a successful start-up phase, P4P is established as a valued, trusted and highly effective specialist in the climate policy landscape. Fundraising to support and sustain our objectives for the future is a top priority over the coming year.

Role Profile

We are excited to recruit an experienced fundraiser who will work closely with our Director and our Board of senior Parliamentarians in the House of Lords to meet our ambitious targets. This is our first dedicated fundraising role and is an opportunity for a fundraising specialist with considerable experience of managing relationships with funders and bringing in new funding partners. This could have been as a fundraising manager in a larger institution or as a Director or Head of Fundraising.

Our annual budget is around £700k a year, and the single key priority is to find someone who can help manage the relationships we have with 5-10 existing funders, and research, engage and bring in 5–10 additional funders as part of a funding portfolio, which may include high net worth individuals. We will prioritise those applicants with direct experience of finding and engaging new high value donors/granters. Whilst we welcome interest from candidates with a climate fundraising background, we would also strongly encourage applications from well-connected, dynamic fundraising experts with a strong track record of securing grants and donations in other fields.

This is a critical role for us to help realise a sustainable future for a unique organisation which punches above its weight in impact and which offers a flexible and warm working culture. The position is being offered on an initial 9 month contract but if we can find someone able to deliver on key objectives, we have every intention of extending the role and cementing it into our leadership team.

Our fundraising lead will have an exceptional track record of securing grants and in developing and operationalising funding strategies. You will be able to think both creatively and strategically, navigating the funder landscape with intelligence and confidence, and will drive fundraising activity forward and coordinate all the necessary processes and systems to enable this to happen effectively and efficiently. You will be a resourceful do-er, using your funder knowledge, financial acumen and communications skills to work both independently and in collaboration with our talented and supportive team. The role will cover:

Fundraising priorities:

• Develop/operationalise a fundraising strategy, leveraging the best return on investment of fundraising activity for the organisation and, where necessary, diversifying funding sources
• Along with the Director and Board, hold responsibility for meeting fundraising targets, including securing a mix of new grants/donors at the £10k-£250k+ level.
• Craft and coordinate compelling funding bids, drawing on the expertise of staff

Managing funder engagement:

• Coordinate a programme of engagement and internal systems/processes needed to nurture and steward a range of current and potential funder/donor relationships
• Work closely with the Board and staff to understand and build on pre-existing relationships with donors, Trustees and senior leaders at relevant trusts and foundations
• Undertake prospect research to identify new potential funders
• Deepen existing connections with the broader fundraising community, both within the climate/nature funders community but also in related/overlapping sectors
• Work with the Policy and Communications Lead to ensure that P4P’s organisational comms are compelling and meaningful for a broad spectrum of potential grant makers or donors
• Organise fundraising events

Insight & opportunity:

• Maintain latest insights on trends and issues, as well as on specific grant opportunities and other potential income streams, both in the climate funding sector and related/overlapping policy areas (health, finance, science, skills etc)
• Develop and maintain a thorough understanding of the opportunities for P4P to drive positive change for climate and nature in order to identify new funding opportunities

Operations & finance:

• In collaboration with our Finance and Operations Manager, develop and maintain a thorough understanding of organisational budgets, funding gaps, resourcing requirements, and income targets in the short, medium and long term
• Coordinate reporting and monitoring for all grants and lead on maintaining our funder database
• Set up and lead the preparation (e.g. briefings) for meetings with current and potential funders, and ensure timely follow up
• Lead internal fundraising meetings with relevant colleagues/directors to support development, implementation and evaluation of our fundraising plans
• Take responsibility for internal training to embed fundraising skills across the team

Skills and experience

• Long-term experience of developing and delivering fundraising strategies and functions with an established track record of meeting fundraising goals
• Good knowledge of the funding landscape across a range of geographies and sectors, which may include climate and nature but also other subject fields that may intersect with or complement these
• Exceptional writing, editing and presentation skills; able to communicate with precision and in an engaging style
• Evidence of analytical skills and ability to think innovatively and creatively about funding opportunities, within political and other restraints
• Strong relationship and influencing skills, with evidence of ability to persuade and negotiate at a senior level
• Evidence of ability to respond with energy and speed to new and unexpected opportunities
• Strong understanding of fundraising regulation, governance and compliance, and of diverse giving models
• Strong process, planning, database management, budget and monitoring skills
• Commitment to P4P’s mission and to using your skillset for the good of people and planet

Experience: Min.7 years+ relevant experience

Salary: circa. £70,000 p.a. FTE, dependent on experience 

Start Date: Asap (negotiable)

Equality, diversity and inclusion: We are committed to providing equal opportunities for everyone, regardless of their background, and we believe that we will be stronger and more effective as an organisation if our team represents a variety of backgrounds, perspectives and skillsets. We acknowledge that the environment sector is among the least diverse in the UK and we particularly welcome applications from candidates with protected characteristics. We want job applicants to have a positive experience and are keen to draw out the best in everyone.  For those experiencing challenging financial circumstances, we can reimburse applicants' travel expenses for in-person interviews.

Contract: Fixed term 9 months (potential to extend) working 2-3 days per week (open to negotiation). The successful candidate will need to spend some time in Westminster but we strive to support our staff to work from different locations and regions.

·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation? 

·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges? 

·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education? 

·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data? 

·Do you have previous experience of writing successful Trusts and Foundations applications? 

·Do you have knowledge of GDPR, data protection and fundraising compliance?

·Do you have line management experience? 

If you have some or all of the experience mentioned above - we would love to hear from you! 

Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.

New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.

The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters. 

Health Poverty Action (HPA) acts in solidarity with poor and marginalised communities in their struggle for health and social justice, recognising these injustices are often rooted in colonialism and imperialism (both historical and ongoing) and have strong racial and gender dimensions.

We develop and implement locally rooted and culturally appropriate solutions to improve health for communities in 10 countries across Central America, Asia and Africa. Alongside these global programmes, we campaign to change the unjust policies and practices that push people into poverty and destroy their health and tackle the powerful vested interests that sustain them.

As Partnership Officer, you will be the critical driver of growing our partnerships fundraising and ensuring that more people worldwide are able to realise their right to health. 

• Job purpose: To help grow unrestricted income for Health Poverty Action through community and corporate partnerships. 
• Location: Home-based, within commuting distance to London for events and meetings. 
• Salary: £26,095 rising in length of service increments to £29,832. 
• Responsible to: Head of Fundraising 
• Annual leave: 25 days per year, plus the time between Christmas and New Year, plus bank holidays.

How to apply: Download and complete the application form available on our website.

This helps ensure fairness and consistency and is also a demonstration of your interest in the role; therefore, we will only consider those applications who use the application form. 

Closing date: Wednesday, 2 October 2024 at 11:59 PM BST 

Interview dates: Monday, 14 October and Tuesday, 15 October 2024 

Your key responsibilities will be flexible. You’ll manage your workload and set objectives, priorities and deadlines with the Head of Fundraising. Your work will include: 

• Partnerships Fundraising: You’ll lead and grow our partnerships fundraising portfolio by nurturing existing relationships and identifying new prospective partnerships. You will prepare proposals, pitches, and reports based on key funding needs, and implement stewardship plans to retain support, maximising partnership value. 

• Community Fundraising: You’ll manage community-based fundraising efforts, including coordinating with other organisations. Develop new community fundraising initiatives and engage volunteers, working to maintain an established network of volunteers which support community fundraising activities.

• Events Fundraising: You will manage our fundraising events, including the London Marathon. This will include recruitment, resourcing, relationship-building and supporting our event participants in their fundraising efforts. We are also excited for you to develop and oversee other innovative and profitable one-off events. 

• Fundraising Management: You will monitor and report on fundraising activities, manage relevant website pages, and ensure effective administration and record-keeping. You’ll need to stay abreast of industry trends and react accordingly to maximize opportunities. 

• What else? We encourage you to be aware of all of Health Poverty Action’s work and any key developments which may affect it. When representing Health Poverty Action, you should communicate our work in a professional and passionate way. 

At Health Poverty Action we celebrate diversity and promote equality and inclusion amongst all our staff and everyone we work with. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to hear from ethnic minority candidates.  

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.

Purpose of the job 

This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations. 

Key responsibilities

• Lead and secure income from new corporate organisations and achieve new business targets
• Identify new corporate opportunities to add to the new business corporate pipeline
• Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
• Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
• Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
• Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
• Present and attend meetings alongside senior leaders and stakeholders at UK Youth
• Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
• Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
• Ensure all donations are accurately recorded and recognised, working closely with the finance team
• Ensure that the CRM is up to date and accurate at all times
• Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy

Experience we're after

• Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
• Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
• Experience of working in a busy and deadline-driven environment and achieving ambitious targets
• Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 7th October 2024 at 11:59pm (Midnight)

Interview date(s) proposed: w/c 14th October 2024

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.

We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.

Main Duties and Responsibilities

Project Management

• Working with the wider public fundraising team, support the development of plans and activity to manage a portfolio of acquisition, retention and stewardship campaigns including, but not limited to, gathering content, setting up landing pages, creating graphics and assets for digital content, designing ad content, as well as delivering email and social media communications and digital versions of our supporter newsletter.
• Provide digital support for each fundraising project from start to finish. Lead on creating segmented and tailored email journeys – source content and create briefs, liaise with suppliers, create and oversee data selections, exports and imports and manage sign off process.
• Manage our email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.
• Ensure continued communications and strong working relationships with the Direct Marketing Manager and Digital and Comms teams.
• Play an active role in coordinating digital communication plans across the organisation, working alongside the Direct Marketing Manager and Comms colleagues to suggest themes and content as well as creating/scheduling content as and when required.

Email Marketing

• Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.
• Work with colleagues and draw on existing data to develop insights and understanding about our supporters. Use this information to develop content which is engaging, informative, and meets supporters’ needs.
• Provide support to the Public Fundraising team for all email content, and ensuring all content aligns with wider organisational goals and principles.
• Champion email marketing best practices across the organisation, providing advice and feedback to improve email engagement and effectiveness.

For more information about the duties and responsibilities of this role, please download the attached job description.

To apply, please visit our website via the apply button.

Closing date: 23 September 2024.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Director of Fundraising & Engagement

Location Hybrid/Remote
Contract:  Permanent,  Full time
Salary £90,000

Join Us in Supporting the Police Community: Director of Fundraising & Engagement

Are you passionate about making a difference in the lives of those who serve and protect our communities? Do you have the adaptability, empathy, and communication skills to thrive in a dynamic, changing environment? If so, we want to hear from you!

About Police Care UK: Police Care UK is a leading charity dedicated to supporting the police community across the UK. We provide ground-breaking research, innovative solutions, and evidence-based action to help serving and veteran officers, staff, and their families cope with the impact of policing. Following the recent appointment of our new CEO, Renata Gomez, we are entering a new era of innovation and growth, and we are looking for dedicated individuals to join our team and contribute to our mission. 

The Role: As the Director of Fundraising & Engagement, you will be responsible for scaling our income up to £10 million within a short timeframe, while developing and implementing innovative fundraising and engagement strategies to support our mission. Reporting directly to the CEO, you will lead and inspire a high-performing fundraising and engagement team, including the Head of Fundraising, Communication and Marketing Manager, and Volunteer Manager.

Key Responsibilities:

• Develop and execute an aggressive fundraising and engagement strategy to achieve ambitious income targets, with a focus on rapid growth
• Cultivate and manage relationships with major donors, corporations, and foundations
• Enhance our digital fundraising capabilities and implement innovative engagement strategies
• Build and implement an aggressive communications strategy to increase the charity's public visibility
• Identify and pursue new funding opportunities, including grants and partnerships
• Ensure compliance with UK charity sector regulations and fundraising best practices
• Champion the use of data and insight to drive fundraising decisions and optimize donor management
• Oversee budget management, reporting, and forecasting for the fundraising department

Who We're Looking For:

We are seeking an exceptional Director of Fundraising & Engagement who has:

• Proven track record of rapidly scaling organic fundraising income from £4-5 million to £10 million or beyond
• Extensive experience securing major gifts and managing high-value donor relationships
• Strong understanding of the UK charity sector and fundraising regulations
• Excellent leadership and team management skills, with experience managing multiple direct reports
• Strategic thinking ability and the capacity to execute plans swiftly and effectively
• Outstanding communication and interpersonal skills, with the ability to influence, motivate, and persuade donors and stakeholders
• Experience with digital fundraising techniques and CRM systems
• Proficiency in budget management, reporting, and forecasting
• Relevant degree or equivalent experience in fundraising, business, or a related field

What We Offer:

At Police Care UK, we believe in investing in our people. When you join our team, you will benefit from:

• A supportive and inclusive work environment
• Opportunities for professional growth and development
• The chance to make a real impact on the lives of those who protect our communities

How to Apply: If you are ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we would love to hear from you. You need to submit your CV and a detailed cover letter explaining why you are the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Police Care UK is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation, or religious belief.

Closing date 24-09-2024

REF-216 450

We are seeking a senior leader with experience with 5-6 figure fundraising but that can be within any of trusts & foundations, corporate and/or major donors.

Head of Development
Salary £55,000 - £60,000 + Benefits
Hybrid - London/Home

This role comes at an exciting time with the opportunity to lead the growth of MQ’s Development Team as we expand our capacity across all these areas of income generation. MQ currently has at least one role under each area and there is desire, supported by the board of trustees, for further recruitment to strengthen each as needed.

We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).

Here's a summary of your key responsibilities:

• Provide inspirational leadership to the MQ Development Team, managing the current team of five to deliver our £3m 2025 budget
• Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s unrestricted income capacity to meet its aims and objectives.
• Lead by example, personally building and managing a pool of 6 figure prospects to deliver against targets within your area of speciality (major donor, trusts and/or corporates), with a focus on new business across the team
• Potential to help MQ expand its high value fundraising on an international scale
• Collaborate across MQ’s teams, including Research, Marketing and Finance, to develop MQ’s list of fundraising products and proposals
• Refine and deliver MQ’s high value tracking and reporting on financial and activity KPIs, working closely with the Senior Data and Compliance Manager and using our CRM, Raiser’s Edge NXT
• Build and monitor annual Development Team income and expenditure budgets and work with MQ’s Executive to provide regular updates against progress and reforecasting as needed
• Drive innovation in fundraising activity in order that MQ can stand out – improving current approaches but also developing new behaviours, projects and activities to win new funding through excellent stewardship and cultivation
• Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
• Develop MQ’s ability to carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals

About you:

This role is for you, if you have fundraising experience with grants and foundations as well as corporate fundraising and/or new business acquisition experience. This means you will have experience in stewarding and securing new gifts from foundations as well as researching new opportunities to apply for funds.

You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.

You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We do require someone who is proactive, hardworking and results-focused.

Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.

Essential Skills & Experience

Proven Leadership Experience

• Strong track record of leading and managing teams effectively.
• Ability to inspire and motivate team members to achieve targets.
• Experience in building and growing teams.

High-Value Fundraising Expertise

• Demonstrated success in securing 5-6 figure donations from trusts, foundations, corporates, and/or major donors.
• Ability to build and manage a pipeline of high-value prospects.

Desirable Skills & Experience

Experience in the Mental Health Sector

• Understanding of mental health research and its importance.
• Existing contacts within the mental health or healthcare sector.

International Fundraising Expertise

• Experience in organising and executing high-value stewardship events.
• Ability to leverage events for donor engagement and fundraising.

What we’re offering you:

In return, we offer a great working experience within a friendly team. We operate a hybrid working scheme (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date: 29/09/2024

Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our careers portal where you can complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

We look forward to hearing from you.

Benefits

Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.

Holidays: Annual holiday entitlement of 28 days plus bank holidays.

Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.

Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.

Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.

Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.

Pension: MQ makes contributions of 5% and employees make contributions of 3%.

Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.

Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.

No agencies please.

Are you passionate about volunteers and looking for your next role? Great Ormond Street Hospital Charity is recruiting for a Senior Executive – Volunteering and Operations to play a pivotal role in transforming the Charity Hub at Great Ormond Street Hospital.
 

This role is based at the Charity Hub at Great Ormond Street Hospital for 5 days per week. There is no remote/hybrid working available for this role. 
You will be an employee of the Charity. 
 

Salary
 

The salary for this position is £35,051  and is a 6 month fixed term contract.
 

Key Responsibilities

As the Senior Executive – Volunteering and Operations, you will take on a varied role at the Charity Hub, including:

• Transforming the Charity Hub at the hospital into a vibrant and welcoming space. 
• Overseeing the recruitment, onboarding, training and daily management of Volunteers and Charity staff. 
• Ensuring that the Hub serves as a dynamic space, offering essential information for all and providing engaging activities for patients and families, so they can learn more about GOSH Charity.

This is the ideal role for someone who wants a role with impact and to make their mark on the Charity Hub. 
 

Some of the key goals this role is working towards include:
 

• Expanding the Hub’s opening hours. 
• Integrating the Hub into the hospital environment. 
• Developing a comprehensive activity calendar. 
• Building relationships with key hospital stakeholders. 

Skills, Knowledge and Expertise

We are seeking a friendly, approachable individual with strong organisational skills and attention to detail. The ideal candidate will have:

• Previous experience in volunteer management.
• Excellent relationship building and effective communication skills.
• Proven ability to multi-task, work in a busy hospital environment, and think quickly to problem-solve.
• High emotional intelligence and resilience.
• Strong administrative skills. 
• Happy to do moving and manual handling as part of the role.
• Proactive and organised with attention to detail.

Please refer to the full job description below for more information. 
 

How to apply 
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. 
 

Closing Date: 8th October 2024

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

JOB PURPOSE 

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.

Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate.  Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising. 

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible. 
 

Role Responsibilities  

• Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing. 
• Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
• Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate. 
• Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation. 
• Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
• Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend. 
• Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing. 
• Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
• Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation. 
• Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour. 
• Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 
• Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
• The role, in the future, may include line management responsibility.
• Complete any other tasks as outlined by the Head of Digital Fundraising. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

Personal Attributes and Experience  

Essential Experience 

• Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector. 
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
• Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
• Experience of working with and managing external agencies and suppliers. 
• Experience managing an annual budget and forecasting income projections.
• Experience using Google Analytics and other analytic tools for tracking and analysis.

Essential Skills/Knowledge 

• Solid understanding of digital fundraising practices and principles.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Experience working with Salesforce (or similar CRM platform).
• Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
• Experience working with digital campaigning or advocacy platforms and tools. 
• Proven proficiency with design principles and tools (Canva/Adobe suite). 
• Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms. 
• Able to demonstrate flexibility and ability to quickly change and adapt plans. 
• Able to act proactively and identify new fundraising opportunities.
• Able to juggle and prioritise multiple tasks, meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

Desirable Skills/Experience 

• Experience using telemarketing to convert and cultivate prospective donors.
• Understanding of HTML and other coding languages.
• Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

 
HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.  

Closing date: Midnight, Tuesday 24th September. 

Interviews date: w/c 30th September.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

The Role

As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.

You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.

You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.

Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.

Key Responsibilities

Campaign Delivery

• Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
• Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
• Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
• Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.

Supporter Experience

• Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
• Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
• Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
• Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.

People Management and Team Building

• Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
• Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
• Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
• Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.

Skills and Knowledge

• Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
• Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
• Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
• Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
• Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
• Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.