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Head of Operations and People
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers?
Energetic, yet calm and composed at a senior level? If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!
This is an exciting opportunity to take on a senior leadership role, where no two days are ever the same!
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Head of Operations and People
Location: Tilbury, Essex (Until the youth zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)
Salary: £40,000 to £45,500 (dependent upon experience) with 33 days
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the youth zone opens) Access to the organisations Talent Academy; bespoke training and mentoring
Closing Date: 12 noon on 5th June 2026. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First Stage Interviews: Online – 16th July 2026
Second Stage Interviews: 23rd July 2026 at a location local to Tilbury
About the Role
During the pre-opening phase, the role will focus on developing the youth zones back-office functions, undertaking all necessary tasks, planning and preparations to ensure we are fully operation at opening. This will include setting up the HR function ahead of recruiting the wider team and supporting staff wellbeing, development, and compliance.
The Head of Operations and People role is a key position at the youth zone. When open, as part of the Senior Management team, you’ll lead and manage the back-office functions, ensuring the team deliver the best possible service to the thousands of young people who rely on the organisation.
We’re looking for an experienced and professional operational manager who can manage multiple teams and being the go-to person for ensuring the environment is safe, welcoming, and efficient, so the frontline teams can focus on delivering life-changing experiences for young people.
In this role, you’ll also serve as the secretariat for the Board of Trustees and oversee monthly payroll administration.
This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!
Key responsibilities include:
- Day to day operations
- Recruitment and HR management
- Compliance and legislation
- Financial and support function management
- Management and staff development
- Leadership and networking
- Safeguarding
About You
We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.
You will have experience of:
- Working in a senior administrative and operational management roles within a busy office environment, including line management responsibility for large and varied staff teams.
- HR functions, including HR practices, procedures and policies.
- Basic finance administration processed, including payroll, accounts work and budget management.
- Providing high-level support to Boards, Chief Executives and external stakeholders, including partnership working, contracts, and service agreements and commissioning.
You will have proficient IT skills with an understanding of Office 365 and relevant support systems
If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!
About the Organisation
Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.
With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people
aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.
This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.
It’s about opportunity.
Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Operations, People, People and Operations, HR, Human Resources, Personnel, HR and Operations, Head of Operations, Head of People, Head of People and Operations, Head of HR, Head of Human Resources, Head of Personnel, Head of HR and Operations.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Head of HR
Hours: Full-Time, 36.25 hours per week, Monday to Friday
Contract: Permanent
Salary: £63,000 - £69,000 per annum, depending on experience
Location: Trinity Lane, Cambridge, CB2 1TL
The Role
Are you an experienced HR professional? Do you have a proven track-record of delivering an effective HR service across a complex organisation? Clare College Cambridge seeks to appoint a new Head of HR, in succession to the current post-holder who is retiring after 22 years at the College. This is an exciting opportunity to join a college which seeks to remain at the forefront of education, learning and research.
As Head of HR, you will make a vital contribution to the smooth and effective running of the College by providing relevant, timely and professional HR advice and support, and by ensuring that the HR Department delivers its operations to a high standard.
About Us
Founded in 1326, Clare College is the second oldest of the 31 colleges in the University of Cambridge. Regarded as one of the more progressive and informal, it is renowned as a college that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive. Clare College has a small number of academic employees and around 150 non-academic staff across a wide range of departments (including Housekeeping, Hospitality, Buildings and Maintenance, Porters, Finance and Tutorial). Staff support the academic mission of the College as well as its commercial conferencing business.
Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history.
About You
You will be an experienced HR professional with a demonstrable ability to multi-task at operational and strategic levels, including policy development, staff engagement, wellbeing and training. A high degree of discretion, judgement and tact, and the ability to work and remain calm under pressure are all prerequisites, as are a solution-oriented mindset and a focus on continuous improvement. You will be able to deal with people professionally, politely and sensitively at all levels, both verbally and in writing, and to take into account different views or priorities before making balanced recommendations or taking action.
Remuneration will be between £63,000 and £69,000 depending on experience. There will be a four-month probationary period. The role holder will be eligible to join the College’s contributory pension scheme after three months’ service. In addition to this the post holder would be eligible to park at the College, receive a bonus every year, and meals on duty. We also offer membership of a defined salary sacrifice pension contribution scheme and a Healthcare cash plan.
The closing date for this position is 09:00 BST on Thursday 21 May 2026.
Shortlisted candidates will be invited for interview on the afternoon of Wednesday 27 May 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to the principles of equal opportunities, diversity and respect and want to be known as an employer that invests in its staff, recognising and rewarding them for their commitment.
No agencies please.
Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.
A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.
Overview of the Role
- Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
- Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
- Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
- Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
- Oversee end-to-end recruitment activity, from role scoping through to onboarding
- Ensure HR processes are applied consistently and in line with employment legislation and best practice
- Maintain accurate HR records and contribute to basic HR reporting and insights
- Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager
What we are looking for
- Proven experience in an HR Manager or senior HR generalist role
- Strong knowledge of UK employment law and operational HR best practice
- Confident reviewing and improving processes, policies, and ways of working
- Comfortable operating in a hands-on, fast-paced environment
- Able to build credibility quickly with stakeholders at all levels
- CIPD qualification or equivalent experience desirable
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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