The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is looking to recruit a Head of Operations to embed and run their new processes.

The Head of Operations will be part of the leadership team to take TASO forward as it establishes as a new organisation and independent charity. The key functions they will have responsibility for are finance, HR, IT, legal and data protection. They will have the opportunity to build many of the charity’s systems, processes and controls from the ground-up and establish a strong brand and presence in the higher education sector. The Head of Operations will be responsible for the smooth and successful operation of TASO, including establishing processes and procedures across all facets of operations, ensuring compliance with regulations and managing finance, HR and other processes including procurement and oversight for bought in services.

This is a varied role: the ideal candidate will be an effective leader with a strong personal accountability for results, commitment to teamwork in support of the organisation’s success, a service ethos and commitment to ethical business practices, the capacity to manage ambiguity in a ‘start-up’ environment, and an ability to prioritise and drive actions to closure.

Remuneration

• Circa £50k pa dependent on experience, plus TASO benefits package.

Time Commitment

• This is a full-time role (35 hours per week)

Location

• Central London. Occasional travel around England is a requirement of the post. At present working from home due to the pandemic.

Term

• Permanent role

Other

• This role reports to the Director of TASO.
• This role is not a public appointment.

Deadline for applications: Sunday 21 March 2021 (23:59 hours).

Interviews will take place on the Monday 29 and Tuesday 30 March 2021.

Candidates must have the right to work in the UK.

Background to the role

Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through supporting people; education; and campaigning.

We are looking for an ambitious, dynamic leader who will lead a range of operational services ensuring we continue to be the leading stalking and personal safety authority in the UK.   This is a fantastic opportunity for someone with strong operational experience, to develop the strategic direction of a national service, working alongside the senior leadership team to embed a strong vision for the future of the service.

Our operational services include the national stalking helpline advice and advocacy service which offers support and advice to thousands of victims of stalking every year.  Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.  We also run London Stalking Support, a specific service to provide advice and advocacy for victims in London, including the development of a trauma-led approach to advocacy. We are also a key partner in the London Stalking Threat Assessment Centre, a proof-of-concept intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services. We have responsibility for both project management and advocacy.  

This role is normally based at our office in London. However, please note that in line with government advice, the role will initially be working remotely. Once restrictions allow, we would expect this role to be worked flexibly, with a mix of remote and office-based working. Regular travel to other locations across London, including the Stalking Threat Assessment Centre, will be required. Travel to other locations in the UK may also be required occasionally.

We welcome and encourage applications from people of all backgrounds and particularly welcome applications from candidates with lived experience of the issues the Trust tackles.

Overall purpose of role

• To ensure robust delivery and strategic development of operational services across the Trust, with specific focus on the National Stalking Helpline, advocacy service, Stalking Threat Assessment Centre, and London Stalking Support Service.
• To ensure the safe and effective delivery and development of the Trust’s provision for victims of stalking.
• To represent the Trust externally as a leading authority in stalking and personal safety  
• To be a key part of the Trust’s leadership team delivering the vision of the Trust, deputising for the Chief Executive as required.
• To promote the work of Suzy Lamplugh Trust including the National Stalking Helpline and advocacy services, strengthening our voice as an authority on stalking and personal safety - both at work and in everyday life.

Fixed Term Contract to 31 March 2023

Salary: £43,000 to £46,000 pro-rata (£34,400 to £36,800 for 28 hours per week), depending on experience

Please refer to attached Job Description and Person Specification for more details. To apply, please submit your CV and covering letter, addressing the shortlisting criteria. Applications without a covering letter will not be considered.

We are  looking for an experienced and well-qualified HR Business Partner who shares our values and is committed to our causes, and who knows how to help a small organisation make the transition from start-up to a more established state, building a firmer organisational foundation for future growth and change.  We have many ideas and plans for the future and our HR Business Partner will help to bring them to fruition.

We have a team of 12 people currently, at different stages of their specialist careers in law, communications, research, policy, campaigning and corporate and governance support - but all united in their energy and commitment to GLP and the public it serves. We expect our team to grow by 6-8 roles over the coming 12-18 months, and as it does, we are committed to doing the best for them so that they can successfully achieve our aims and develop their capabilities. 

This is an ideal opportunity for an experienced HR professional who wants to bring their generalist knowledge, wisdom and energy to an exciting and growing small organisation committed to the public good and to doing things the right way – and being seen to do so.

Vacancy Reference Number:

HOHR/FS/UK-R1

Position title:

Head of Human Resources

Reports to:

Deputy CEO

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £44,000.00 per annum (commensurate with experience)

Terms of Employment:

18-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 1st March 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Role Overview:

Reporting directly to the Deputy CEO, this pivotal new role will drive culture change across the charity, ensuring our change programme is underpinned by a coherent, long-term and practical commitment to building all aspects of a modern, diverse, capable workforce. In this exciting and wide-ranging role, you will deliver our strategies.

This is an exceptional opportunity for a high calibre, big picture thinker with considerable experience of advising Chief Executives and Boards and whose experience combines both strategic and operational leadership ability.  You will be skilled in driving and embedding organisational effectiveness and cultural change in line with organisational strategies.  With a demonstrable track record of delivering strategic impact, your approach to leadership will embody five core leadership traits: academic, learning, adaptable, inclusive and trustworthy. 

Main Responsibilities:

• To act as the authoritative People Strategy adviser to Muslim Hands and, where necessary, supporting the CEO in engaging with Trustees and governance Committees on key People issues, risks and priorities.
• To be a powerful advocate for Muslim Hands ambitions for workforce development and capability (paid and unpaid) by creating a visible personal leadership presence in all aspects of workforce development and culture change.
• To devise and deliver a transformative and innovative people and cultural change strategy that aligns fully with our values and Muslim Hands Strategy and sets us apart as a great place to work.
• Be an active, effective and accountable member of the organisation, exhibiting strong leadership, leading by example.
• To establish the development of our organisational learning and development agenda.
• To formulate credible proposals on all strategic considerations for our people and organisational culture – with a particular focus on increasing our equality, diversity and inclusion at all levels across the charity.
• To coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
• To create and lead a People and Culture style Human Resources function that is recognised and valued as a centre of excellence in delivering our strategic goals and organisational development priorities, offering relevant expertise and, proactively sharing insights that add value.
• To ensure all contributions from the Human Resources team fully meets expectations including quality of People Policies, Talent acquisition, Compensation and Benefits. Employee Relations and support to Senior Leadership roles.
• To exhibit Muslim Hands core values.
• To deliver and lead a People Strategy focused on culture change and organisational development intervention which creates a progressive, agile, dynamic workplace experience and environment for the future which enhances employee engagement and wellbeing.
• To work with colleagues to identify the skills, knowledge, and capability and culture of Muslim Hands needs to deliver future plans.
• To implement new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer.
• To keep under constant review the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to Muslim Hands mission.
• To lead a department that provides an effective business-focused employee relations approach.
• To lead the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations.
• To ensure that paid and unpaid colleagues have access to appropriate support to maintain their personal wellbeing and maximise their contribution.
• To ensure that all other people and volunteering policies and procedures are as robust and efficient as possible; are legally compliant, fit for purpose and take account of emerging external risk factors and support delivery of the Strategy.
• To use data proactively to improve our organisational performance and encourage business-focused decisions.
• To ensure meaningful people insight (including through regular Employee Opinion Surveys) is provided in order to assist the Chief Executive and SMT in decision making and planning.
• To keep up to date with relevant Government policy proposals and legislation, and the best practice of relevant organisations, ensuring that the charity complies with legislation and adopts prevailing best practice wherever feasible.
• To act as a professional role model that inspires, motivates and enthuses staff within the team and more widely across the charity, promoting a culture of learning, professionalism, collaboration and innovation, celebrating successes and encouraging ambition and achievement.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
• To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager.
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values
• Hold a relevant Postgraduate or Master’s degree in Human Resources Management or equivalent (Level 7) with proof of Suitable HR related experience
• 7+ years' experience in HR, with a minimum of 3 years' experience in team management / in a senior leadership role
• Expertise in Employee Relations, Employment Legislation, Policy and Procedure and the ability to recruit and train new staff and instil highest standards amongst new employees
• Thorough knowledge and understanding of current UK Employment Law
• Extremely confident communicator with the ability to easily build relationships, rapport and trust with all types of people at all levels of the organisation.
• Experience in leading a People Operations or Human Resources functions.
• Previous experience of leading operational change programmes within a HR environment
• Ability to work collaboratively with senior stakeholders and programme leads to deliver results on time, on budget and to high standards.
• Able to make connections across the organisation and provide support and challenge, working collaboratively across functions.

Desirable:

• Associate member (or higher) of the CIPD with evidence of continuous personal development
• Track record in developing and delivering HR/ People and Culture strategy and of advising HR managers and senior staff
• Previous experience of working closely with an Exec Board member, delivering clear communications on their behalf.
• Working knowledge and experience within a similar Role
• Working knowledge and experience of working within an International NGO

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

My client, an influential and socially focused Charity now has a fantastic permanent opportunity for an experienced Head of Human Resources to join them in their mission. 

As Head of HR in this newly created role, you will lead the development and implementation of the People Strategy, ensuring that their people are able to thrive and perform to the best of their abilities. This organisation is entering an exciting phase of transition with a renewed strategic direction and is seeking an experienced senior level HR professional, with a strategic mindset and people management experience to lead them forward. This role will be both strategic and operational, working with the senior leadership team to shape the people agenda whilst ensuring HR systems, processes and services are of the highest quality.

To be considered you will require relevant professional expertise as an HR leader along with a successful track record of organisational and cultural change, transforming HR systems, and delivering internal communications. You will also require a proactive and collaborative approach and be comfortable working at both strategic and operational levels.

In addition you will need:

• A strong knowledge of employment law, best practice and experience in employee relations

• Experience of people management, coaching and mentoring and leading and managing a HR team

• Previous experience of implementing HRIS systems

• Experience of working volunteers would be desirable

Do you want to help build a world where everyone feels part of a community? 

Do you have a track record in driving the excellent delivery of grant-funded community programmes in the third sector?

Are you an inspiring and experienced senior manager?

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for an experienced operations lead and people manager. This new senior full time post is an exciting opportunity to play a vital role in enabling us to deliver our strategy, driving the delivery and quality of our programmes, ensuring we are achieving our targets for the years ahead and are effectively evaluating and learning from our work. 

You will lead our programme team of nine and directly manage two programme/delivery managers. Therefore, the successful candidate will be an experienced, confident and inspiring senior manager.

If you have an excellent track record in programme delivery and internal operations and are highly skilled in leading and motivating teams this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in the last five years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, you’ll:

• be responsible for strategic management and service delivery
• motivate and manage programme leads
• lead internal operations
• contribute to the wider organisation as a member of the Senior Management Team

About you

You are passionate about the power of community to connect and support people.  You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector.  You have demonstrable experience in charity finance, leadership and internal operations.  You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit.  You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email us with your phone number and a suitable time for us to call.

The closing date is 09.00 on Thursday 25 March 2021. 

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

INTERVIEWS: First round interviews will take place on 31 March and 1 April.  Shortlisted candidates will be invited to a second interview w/c 5 April.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore interviews will be conducted remotely by video if necessary.

Come and join the team that turns around the lives of homeless young people.

City YMCA London is an independent charity affiliated to the YMCA movement that was founded in 1844. Our work is based on the ethos of the international movement and we work across some of London's most deprived boroughs in Islington, Haringey, Tower Hamlets, Newham, Barnet and Hackney as well as the City of London. 

We passionately believe that every young person should have the opportunity to build a future of their own choosing.

Over the past fifty years we have helped over 30,000 isolated, homeless young people struggling with family breakdown, school exclusion, poor mental health, and drug and alcohol dependencies.

The Head of People and Culture is a newly established role and you will be joining us at an incredible moment in our history. 

We recently completed a merger (October 2020) and we operate services across six London Boroughs and the City of London. Further to this, City YMCA London are on the cusp of opening a brand new, flagship centre for homeless young people called LandAid House.

Our LandAid House site is due to complete by Spring 2021 and will offer the opportunity for 146 young people to move off the streets and sofa’s and into a safe place they can call home. With it, they will have the opportunity to create a future of their own choosing. It is the first purpose-built accommodation designed for homeless young people in London for over a decade! We are very proud to be at the forefront of this change for young London.

This new role holds responsibility for operational management of housing services across our five sites, including our flagship provision at LandAid House, and to lead the development of a Housing team that embodies a culture of high-quality and business focussed service provision.

Among your immediate priorities as  our new Head of Housing Operations will be supporting the post-merger review of housing services, looking for areas of synergy, revising systems and processes, engaging the staff in the creation of a one-team culture, whilst recognising and valuing the differences in provision that reflect differences in local contexts.

You will also play a key role in bringing on-stream LandAid House, working collaboratively with Estates and Major Projects directorate.

How to apply

Application is by way of CV and a Supporting Statement.

Closing date: Monday 29th March

First interviews: Week beginning 5th April

Final interviews: Week beginning 12th April

We have an exciting opportunity for an HR expert to support our small London-based charity with its vital work helping women with convictions to become work-ready and find employment.

We need someone to help us ensure we have the right policies and processes, that our staff’s training and development is prioritised and that we have a happy, inclusive, high-performing culture that means we can maximise our impact as a charity.

The successful candidate must have at least five years’ experience in an HR generalist role with solid and up to date knowledge of UK employment legislation and its application. Experience in developing and supporting line managers is essential, underpinned by an excellent understanding of coaching and mentoring approaches to people management and of diversity and inclusion. We retain an external HR consultancy for high-level advice should we need it, but you will still need a track record of managing a complex caseload. Qualification-wise, CIPD Level 5 is the minimum requirement, with level 7 preferred.

Interim HR Change Manager - Up to £350 a day (inside IR35) - 3 months

A large global charity are looking to bring in an Interim HR Change Manager on an initial 3 month contract.

The HR Change Manager will provide professional advice and guidance on the people aspects of change as part of the delivery of the Charities' Futures Programme.

The HR Change Manager will support functional leads in the main Strategic Business Units and Corporate Services functions to transition to their new Operating Model via a detailed transition plan. This role is responsible for the implementation of the organisation design developed earlier in the programme.

This will include creation, coordination, oversight and the delivery of the transition plan, supporting and coaching line managers in all people matters and working with HR colleagues globally.

Key experience/skills required:

• Experience of delivering the people element of a large scale change programme involving significant culture change across a dispersed organisation
• A successful track record of delivering projects across various sectors including NFP and the private sector
• Experience of working in a multinational and multi-cultural organisation
• Effective change management and communication skills
• Demonstrable ability to shape forward plans, taking into account strategy, risks and impact
• Excellent commercial acumen and understanding of business strategy and practices
• Knowledge of relevant employment law and practices

Interviews are scheduled for week commencing 8th March 2021, so if you have the relevant skills and experience and can be available to start at short notice then please apply!

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

My client, a high profile Education Institution now has a fantastic opportunity for an exceptional HR Manager to join them on a permanent basis.

In this exciting role as HR Manager you will provide a comprehensive HR partnering service to your designated client areas through actively participating in and contributing to their business agendas. You will deliver high-quality professional advice and guidance to senior managers, advising on a range of topics including workforce planning, performance management, recruitment and retention and dealing with difficult people issues. You will line manage a small team of HR advisers, providing professional advice and transactional support and linking in with the wider HR service. As HR Manager you will also play an important and active role alongside your HR colleagues to inform the design and delivery of HR policy, contribute to wider project and policy initiatives and continuously review and enhance the HR service.

To be considered you will require:

• An undergraduate degree (or equivalent) and a level 7 qualification in Human Resource Management
• Previous experience in an HR management, HR partnering or senior HR advisory role gained within a large, complex and ideally unionised organisation
• Experience of managing change, including restructuring and influencing and enhancing organisational culture
• A track record of providing high quality advice and guidance to senior managers on employment law and the interpretation of policy and procedure in employee relations casework, including disciplinary and grievance case management
• Experience of leading or contributing to a range of HR related projects
• Reviewing and refining services to improve customer experience.
• Working with contemporary HR systems (ideally SAP), including generating reports and management information to inform decision making

Please note that this role is currently being delivered remotely in line with current Covid-19 guidance, however it is anticipated that this will revert to a combination of remote and on-site delivery when guidance permits.

Junior HR Advisor

Job Description

Department/Team Theatre Management

Responsible to Head of HR

Contract Full-Time – One Year Fixed Term

Location: The Old Vic, 103 The Cut, London, SE1 8NB

Hours: 40 hours per week from 10am to 6pm, Monday to Friday, although additional hours may be necessary in order to fulfil the requirements of the post

Salary: £30-33k per annum depending on skills and experience

Purpose of job

The HR team consists of a Head of HR and this newly created role. You will work closely with the Head of HR, Business Director, Head of Inclusion, payroll team and line managers to provide support on a wide range of HR matters, including all aspects of the employee lifecycle, pay and benefits and provide basic first line advice for any employee relations issues such as absence, disciplinary, grievance and performance.

As the team is small, there is a number of administrative tasks that both the Junior HR Advisor and the Head of HR will share. There will be lots of exciting projects to get stuck into, including a new HRIS and payroll system roll out, which will reduce the volume of admin over time and you will work closely with key stakeholders to deliver key Equality, Diversity & Inclusion actions, improve the wellbeing of our teams and drive our engagement and culture initiatives.

Areas of responsibility

1. Recruitment and staffing

• To ensure a smooth process for approving vacancies, advertising roles, shortlisting of candidates and coordinating interviews
• Advising on inclusive recruitment best practice
• Working with line managers to deliver a fantastic welcome and onboard of all new starters
• Maintaining full ownership of the Jobs inbox and answering any recruitment related queries.
• Support the Head of HR and hiring managers as required on interviews and templates to uphold best practice.
• Track success and cost effectiveness of recruitment advertising campaigns and how to improve them going forward.
• Working with external agencies and partners on roles as needed from time to time.
• Producing recruitment and ED&I metrics and analysis as requested.
• Work with the Head of HR to ensure we offer the best possible candidate experience to all applicants.

1. On-boarding and off-boarding:

• Drafting and issuing all necessary new joiner paperwork (including a variety of contracts) and carrying out right to work checks, reference checks, arranging DBS checks (where relevant) and arranging IT access.
• Facilitating induction process for all new hires (including buddying-up, induction breakfast, induction planning with hiring manager and first month check in, welcome emails).
• Tracking probationary periods and review forms and providing advice to line managers in the event of poor performance.
• Manage leavers process for all leavers (documentation, removal from systems, IT forms and exit interviews).

1. Employee Relations:

• Provide basic first line advice to line managers with initial concerns/queries
• Escalate any complex queries or cases to the Head of HR.
• Work with the Head of HR and line managers to sense check all outcome letters and formal paperwork.
• Attend investigation or disciplinary hearings as needed and write up minutes in an accurate and timely manner.

1. Policies and procedures

• Work with the Head of HR to review current policies and procedures, including the staff handbook to keep these up to date

1. HR Data & Systems:

• Support the Head of HR with the roll out of the new HRIS, ATS and Payroll systems
• Maintain accuracy of HR data on Breathe HR, and filing of information on the People Drive, Public Drive and Intranet (along with updating Org Charts, Press Night and Preview Lists, Website and Programmes).
• Preparing workforce data reports as required
• Manage retention of all HR data in line with GDPR regulations and Internal Data policies

1. Remuneration, Payroll and Benefits:

• Tracking and collating all pay-related changes on a monthly basis and liaising with Payroll team ahead of cut off
• Support the Head of HR on administration and maintaining up-to-date benchmarking throughout the year for Salary Review Cycle.
• Administrating salary review and salary increase processes for unionised and non unionised staff (with guidance from the Head of HR).
• Raising purchase orders, coding all HR invoices as required

1. Talent Development

• Support the Head of HR on the roll out of the Annual Performance Review and Feedback process.
• Coordinate data capture of feedback and ensuring process completed on time.
• Carry out Training Needs Analysis (TNA) and support Head of HR to track all learning and development activity.
• Support on coordination of company wide training

1. Wellbeing & Engagement:

• Collate Staff Survey feedback, analyse data and provide initial report findings to the Head of HR
• Support on administration and follow up for absence, compassionate and family leave requirements in line with good practice, regulations and company policy.
• Support on the initiation, planning and roll out of wellbeing and engagement initiatives.
• Work with the Head of HR on the administration and tracking of the Guardians Scheme.
• Participate as an active member of the Culture Club and engage in activities and Theatre life.

This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level.

Person Specification

This role would suit an HR Coordinator or a Junior Advisor who has some experience of advising on policy and best practice and is looking to progress in their career. Ideally coming from a previous HR Advisory or Administrative role, the successful candidate will possess a good understanding of the objectives of HR and will have familiarity with key employment legislation, with an eye on upcoming changes and developments. They may also be studying towards their CIPD qualification or have an interest in pursuing this. You will receive support and mentoring on all employee relations matters as you become more comfortable and build your ER experience.

The Junior HR Advisor will be an exceptional communicator, highly organised and comfortable working in a busy environment with changing priorities. They will have excellent attention to detail and strong time management skills, be numerate and confident with all Microsoft packages (Excel in particular), be able to deal with sensitive issues and confidential information with tact and diplomacy and be comfortable adapting to changing priorities. Along with the Head of HR, they will also act as a champion for equality & diversity and ensure compliance with confidentiality and data protection at all times.

Essential

• Previous experience giving some basic HR advice on cases such as disciplinary, performance management, grievance, sickness absence, maternity and flexible working
• An awareness of HR best practice
• Excellent customer service/interpersonal skills with internal stakeholders and good written communication
• Proficient in Microsoft excel, including pivot tables, vlookups, ability to analyse data
• High level of attention to detail
• Ability to manage multiple tasks simultaneously, ability to self-prioritise and deliver to deadlines
• Creative approach to engagement initiatives; willing to suggest ideas
• Possess integrity and confidentiality when handling personal/sensitive data
• Confidence and credibility to engage positively with employees and managers at all levels of the organisation
• A strong team player with a flexible, pragmatic, proactive and collaborative approach to work

Desirable:

• Level 3 or 5 CIPD Qualified / working towards
• Experience working in HR at an Arts or Charity organisation
• Experience of working with SOLT/BECTU/MU/Equity

Purpose

Overseeing all aspects of HR for the charity, you will play an important role in ensuring this growth is underpinned by a well-supported staff team. The last staff survey showed 96% of colleagues have a good relationship with their managers and colleagues, and 89% approval rating for how the charity is responding to COVID-19 but are committed to doing even better. You will work as part of the six-person Finance and Operations Team but have regular contact with all staff and relevant external stakeholders. You will have line-management for the full-time HR and Operations Officer

Accountability and working relationships
This role reports to the Director of Finance and Operations but works very closely with the Senior Management Team, HR and Operations Officer, Country Directors, and Management Team in the UK.

Main responsibilities
1. To establish and develop a dialogue and relationship with the Country Directors and Team Managers in the UK, to understand key resource issues and associated requirements to meet both current and future organizational challenges.
2. To act as the lead advisor on all employee-related matters including contracts.
3. To identify and support the charity to successfully deliver credibly, customer-focused, cost-effective, and innovative recruitment solutions using a range of techniques.
4. To line-manage the full-time HR and Operations Officer.
5. In collaboration with the HR & Operations Officer develop a resourcing strategy and innovative, timely, and cost-effective best practice solutions to enable THET to meet its objectives.
6. To support the implementation and further improvement of Training and Development plans to support the achievement of organizational objectives and managing change.
7. To act as the lead HR Adviser for all Grievance, Disciplinary and Capability processes.
8. To provide operational advice, coaching, and guidance to line managers and staff to embed performance management against organizational objectives.
9. To provide operational delivery of customer focussed and cost-effective HR transactional services and associated administration.
10. To undertake project work that supports HR policy and processes development and implementation to ensure legal compliance and best practice.

Person specification 

Essential

Qualifications
• Good standard degree
• MCIPD membership of CIPD (level 7)
• Sound understanding and knowledge of Employment law.

Experience
• Significant experience working as a resourcing specialist within an International or complex organization.
• Proven experience in resource planning at an organizational level.
• Experience and knowledge of talent management processes and best practice.
• Proven experience in negotiating agency fees for recruitment services.
• Proven experience of being a lead HR Adviser on complex disciplinary, grievance, capability cases, and managing change programs.

Skills & Knowledge
• Highly developed oral and written presentational skills, with the ability to be an effective advocate for THET.
• Ability to build partnerships, both inside and outside the organization.
• Ability to self-manage multiple projects and to prioritize effectively, especially in the face of competing demands.
• A creative thinker, able to bring new ideas in response to complex problems.
• Confident and resilient, with the ability to engage in a robust debate about HR best practices and priorities.
• Ability to coach and facilitate.
• Minimum intermediate-level skills in Microsoft Word, Excel, PowerPoint, and Outlook. Able to manipulate data and create reports in an HR database.

Desirable

Others
Willingness to travel, as necessary

How to apply:
To apply for this role please send your CV and a cover letter no later than midnight Tuesday 9thMarch 2021.
THET is an equal opportunities employer.
This post is UK-based. Non-EC nationals will require current and valid permission to work in the UK.

Are you seeking a fantastic opportunity to play a vital role in a dynamic growing charity supporting young refugees and asylum seekers?

The new senior post of Head of Finance and Internal Operations, is an exciting role which is critical for Young Roots' delivery of our new three-year strategy.

Reporting directly to the Chief Executive, and a key member of the Senior Management Team, the role combines strategic thinking and operational activity.  The post-holder will have an excellent track record of charity finance leadership and operation, and be excited by building a wider team to manage Human Resources and IT and other internal functions.

Young Roots is at an exciting stage of its development.  Our income has trebled in the last 5 years, and the number of restricted funds has increased five-fold in the same period.  This growth has enabled us to develop our services and activities to support more young refugees and asylum seekers in a deeper and more sustainable way.  The new senior post of Head of Finance and Internal Operations, is an exciting opportunity to play a vital role in enabling the charity to deliver our new three-year strategy, ensuring we are achieving our targets for the years ahead.

Young Roots recognises the positive value of diversity, promotes equality and challenges discrimination. We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. We welcome and encourage applications from people of all backgrounds, and particularly welcome BAME candidates and those with lived experience of migration and the asylum system. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities. Young Roots is committed to safeguarding and promoting the welfare of children and vulnerable adults. Successful applicants will be required to undertake a criminal record check via the Disclosure and Barring Service.

We are looking for a new senior member of our small, friendly Education Charity team. You will be leading the design, development, management and delivery of operations for a new national citizenship education Programme. This will include improving our core infrastructure, such as the ACT website, as we seek to engage with teachers, schools and colleges at a national scale. 

With at least five years’ experience of working in a customer-focused environment and an understanding of the charity sector, this role offers great potential to have a real impact as we build our community and achieve our educational goals.

The Association for Citizenship Teaching is the education charity and membership organisation for all those involved in Citizenship education in schools and colleges.

Our vision is for all young people to be active, informed citizens, equipped through effective Citizenship education with the knowledge, skills and experience to participate in and shape a strong, inclusive and vibrant democracy, based on equality, fairness and justice.

We provide support to schools through professional networking, expert advice, training, CPD conferences and teaching resources via our website and journal, ‘Teaching Citizenship’. We work with those in government and strategic education organisations to provide policy advice and resources to support high quality Citizenship and democracy education in all schools.

ACT is going through an exciting phase of development as we grow our networks of teachers and educators and develop our activities in line with our strategic plan. We have recently been awarded a significant grant to further embed citizenship in schools across the country, work that we will be undertaking in conjunction with Middlesex University and other organisations. 

Job purpose

To lead, develop, manage and deliver Programme operations to support embedding citizenship in schools nationally and more specifically to:

• oversee the development of our website to support the Programme
• build a communications and engagement strategy with key audiences and stakeholders including teachers, schools and a range of democracy and education organisations
• improve, manage and safeguard data.

Main responsibilities

Programme

• Lead the operational activities within the programme working closely with the Head of Education and other team members
• Lead development of ACT’s website to deliver Programme objectives and educational goals
• Manage key relationships and delivery with digital and communications agencies and contracted staff
• Work effectively with the University of Middlesex research team and the in-house education team to develop, monitor and evaluate programme impact
• Oversee and manage CRM databases
• Line manage and develop team members

Engagement

• Build our recruitment and retention strategy to engage with target audiences and stakeholders to increase website traffic, strengthen member relations, improve event attendance and meet challenging programme targets
• Design and deliver communications campaigns to engage with new and existing audiences
• Utilise the existing CRM platform (CiviCRM) and other software packages to improve and manage membership, engagement, recruitment and retention.

General

• Report progress and impact to the ACT board of trustees
• Represent ACT at external meetings within the remit of the job description
• Other tasks within the general scope of the role requested.

Person specification

The post holder should have the following skills and experience

Essential

• Degree or equivalent work experience;
• Leading and managing national projects and programmes;
• Overseeing website development;
• Using digital engagement to build membership and networks;
• Using CRM, databases and spreadsheets to manage content and data;
• Knowledge and understanding of GDPR;
• Experience of managing relationships with stakeholders and suppliers (e.g. teachers, schools, colleges, organisations and external suppliers including website/digital/communications agencies);
• Team leadership and managing others;
• Excellent strategic project coordination, problem solving, administration and team working skills;
• Excellent communications skills, including experience of developing content for websites, email communications and social media (twitter, Facebook);
• Excellent personal organisation and administration skills;
• Ability to self-manage;
• Experience of managing programme budgets;
• Delivery and solution focused;
• Microsoft software packages;
• Committed to Citizenship education in schools and colleges.

Desirable

• CiviCRM, drupal based websites and Xero finance system;
• Experience of working with teachers in schools and colleges;
• Experience of working with those in government and national stakeholders.

Hours of work:

35 hours per week (excluding lunchtime). Office hours are flexible by negotiation between 0800-1800, Monday to Friday with some out of hours work required. Occasional travel within the UK and Ireland.

Location: London/flexible

Holiday entitlement: 25 days plus bank holidays

Contract: Full Time

Salary: £45000-50000

Pension: 6% employer contribution to NEST.

For more information about this role please visit the ACT website.