Head of impact jobs in east london, greater london

High Trees Community Development Trust is seeking a collaborative and organised Lambeth Community Research Network (LCRN) Coordinator to play a pivotal role in the growth and coordination of a borough-wide partnership driving change in how research is designed and delivered. 

This is an exciting opportunity to support a dynamic, cross-sector network that connects community organisations, researchers, and public institutions to ensure that research in Lambeth is fairer, more inclusive, and community-led. 

You’ll help coordinate the network’s programme of events and projects, strengthen member engagement, and lead on communications that celebrate and share learning. Working within High Trees’ Research and Impact team, you’ll ensure the LCRN continues to thrive as a collaborative and well-connected space that champions community voice and knowledge. 

If you’re a strong communicator with excellent organisational skills and a passion for community-led research, partnership working, and social impact –  we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in Tulse Hill, Lambeth, for over 27 years. We deliver services in education and training, employment, youth and family work, community action, and research and capacity building, working alongside local people and organisations to create meaningful change. 

We are recognised for our collaborative and place-based approach, our long-term partnerships, and our commitment to equity, participation, and community leadership. 

At High Trees, you’ll join a supportive, values-driven organisation that places community at the heart of decision-making. You’ll have the opportunity to contribute to innovative and meaningful work that strengthens the influence of communities in shaping research, policy, and practice across Lambeth and beyond. 

About the Lambeth Community Research Network (LCRN) 

The Lambeth Community Research Network (LCRN), hosted and led by High Trees, brings together community organisations, research institutions, funders and public bodies to create a more equitable research ecosystem. 

The network aims to rebalance power in research, ensuring that communities – particularly those often underrepresented –  have genuine ownership and influence over how research is designed, delivered and used. 

Through collaboration, learning, and shared accountability, LCRN members are shaping a model for community-led research that leads to stronger insights, better decisions and more equitable outcomes for Lambeth residents.

The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.

We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.

The Role

As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.

You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.

We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.

Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.

• Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 

• Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.

• Foster innovation across public fundraising, developing and testing new products and propositions.

• Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.

• Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.

Individual Giving & Donor Development

• Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.

• Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.

• Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
   

Digital Fundraising

• Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.

• Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
   

Legacies & Events

• Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.

• Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
   

Collaboration & Management

• Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.

• Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.

• Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
   

About You

You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.

Essential:

• Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.

• Proven track record of meeting or exceeding income targets across multiple channels.

• Familiarity with CRM systems and digital fundraising platforms.

• Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.

• Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).

• Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.

• Experience in budget management and performance reporting.

• Collaborative and adaptable, with excellent project management and communication skills.
   

Desirable:

• Experience in product development or innovation in the charity sector.

• Knowledge of legacy fundraising.

• Interest in environmental, conservation, or international development causes.

Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.

The purpose of this role is to:

• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.

Key Tasks

Coordination and Management of service

• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services 

Quality and Insight

• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

General

• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together

• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence. 
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.

Leadership and management

• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach. 
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development. 

Desirable

• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change

Knowledge & Understanding

• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape

Skills/Attributes

Essential

• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience

Desired

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.

Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.

Our Community Services delivery team includes our Community Support/ Resources services. 

Our Head of Community Services will be:

• leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
• providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
• responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
• responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.

We’re looking for:

• experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
• experience and excellent working knowledge of volunteering and volunteer management and leadership  
• substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
• substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Head of Major Gifts
Kingston University
£60,966 plus excellent benefits
Full-time, permanent
Hybrid/ Kingston upon Thames

Are you a collaborative and dynamic fundraising leader ready to shape the future of philanthropy in higher education?

Kingston University is seeking an exceptional individual to lead their major gifts programme as part of their ambitious Development, Alumni Relations and Engagement (DARE) team. With a global alumni community of over 270,000 and a bold three-year strategy in place, this is a unique opportunity to drive transformational giving and make a lasting impact on student success, research innovation, and community engagement.

About the Role
As Head of Major Gifts, you’ll lead a strategic fundraising programme to grow annual income from £450,000 to £1m+ over three years. You’ll manage a high-performing team, build a robust prospect pipeline, and personally steward a portfolio of high-net-worth donors. Reporting to the Director of DARE, you’ll work closely with senior university leadership to align fundraising with Kingston’s visionary Town House Strategy.

This is a high-impact leadership role where your expertise will elevate major and transformational giving, diversify income streams, and embed a culture of philanthropy across the University.

About You
You’re a motivated and entrepreneurial fundraising professional with:

• A proven track record of securing six-figure+ gifts
• Experience leading successful fundraising teams and programmes
• Outstanding relationship-building skills with senior stakeholders
• Strategic vision and the ability to align fundraising with institutional priorities
  
  Ideally, you’ll bring experience from the higher education or charitable sector and be passionate about the power of philanthropy to transform lives.
  
  This is your chance to be part of a forward-thinking institution where your work will directly contribute to student outcomes, research excellence, and long-term sustainability.
  
  Benefits include:
• Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays
• Three ‘meeting free’ weeks each year to create space for reflection and time to plan for the period ahead
• Flexible working – we can consider and accommodate various work patterns
• Family-friendly policies that support the needs of our employees
• Exceptional professional development opportunities

Key Details

• Location: Kingston upon Thames (Hybrid working, 2–3 days/week on campus)
• Closing Date: 9am on 20 November 2025
• Interview Date: 3 December in person

How to apply?
Please share a copy of your profile or CV with Philippa at Charity People as the first step.

The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit to this newly established Head of Corporate Relationships position, a key senior role within the Engagement directorate. 

Head of Corporate Relationships
Salary: £62,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office

Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Head of Corporate Relationships) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. 

As Head of Corporate Relationships you will lead the strategic development of corporate fundraising, establishing deep relationships with new and existing partners, including the incredible founding partner McDonald's. 

As Head of Corporate Relationships you will strategically drive activities that enable the charity to unlock the extraordinary value in their networks, while building the infrastructure for sustainable, long-term growth. It's a truly exciting opportunity - joining at a time of significant investment and senior-level buy in to diversify the corporate fundraising portfolio and develop a focused pipeline of opportunities, all with the solid foundation and incredible support of their continued partnership with McDonald's.

We're looking to speak with experienced corporate fundraising experts who can lead a proactive culture that supports pipeline development, identifying strategic, high-value opportunities for partnership. There is significant potential for corporate fundraising to grow at RMHC, particularly when considering the opportunities that arise through the McDonald's supply chain - there's no shortage of warm networks and engaged stakeholders.

As Head of Corporate Relationships you will:

• Oversee the development and delivery of tactical corporate fundraising strategies that enable the team to secure significant, strategic partners for the charity. 
• Foster a culture of new business development and account growth, maximising opportunities for support and securing transformational gifts and long term partnerships. 
• Champion a relationship-led approach to supporter engagement - establishing tailored journeys that build loyalty, trust and long-term value. 
• Ensure consistency with regards to stewardship - fostering a collaborative fundraising culture across the organisation. 

The role would best suit:

• An experienced corporate fundraising professional, with expertise of securing 6-figure and/or strategic partnerships .
• A visionary leader with experience of developing high-performing teams and maximising the potential of reports, strategically leading growth and identifying new opportunities for partnership. 
• An individual who is confident engaging a wide variety of senior stakeholders (including trustees, corporate partners and senior volunteers). 
• An individual who can spot significant funding opportunities and lead the team to establish compelling cases for support that appeal to corporate partners.

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Tuesday 4th November with first stage interviews scheduled to take place virtually on 20th November. 

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme. 

About

This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.

You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.

We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement. 

Main Responsibilities 

As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement. 

In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact. 

Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include: 

Contribute to Citizens UK and Project Strategic Objectives 

• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission. 

• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence. 

• Build and grow innovative that centre lived experience and drive systemic impact. 

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models. 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

Save the Children UK has an exciting opportunity for someone with extensive health and safety leadership experience to join us as our Head of Health and Safety, where you will lead the strategic development and implementation of a robust, sustainable Health & Safety framework, ensuring we fulfil our duty of care to colleagues, volunteers, and visitors across all our offices, retail stores, events, and projects.

Please note: This role is an 18-month Fixed Term Contract.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Head of Health and Safety, you will lead the design and delivery of an organisation-wide health and safety strategy that embeds a proactive, people-centred safety culture across Save the Children UK. You will strengthen governance and compliance, oversee incident and risk management, and ensure our systems and training empower every colleague to play their part in keeping themselves and others safe.

In this role, you will:
• Lead the development and implementation of a comprehensive Health & Safety framework and management system aligned with UK legislation and best practice.
• Embed a proactive, positive safety culture where all colleagues understand and take ownership of health and safety.
• Oversee governance and assurance, ensuring timely, accurate reporting and alignment with SCUK's risk and compliance functions.
• Manage incident reporting, investigation, and learning processes, ensuring continuous improvement and transparency.
• Lead and develop the Health & Safety team, acting as SCUK's “Competent Person” and trusted advisor to senior leaders.
• Design and implement H&S training and competence frameworks to ensure staff, volunteers, and managers are equipped for their roles.

About you

We're looking for a Health & Safety leader with strong problem-solving and decision-making skills who is excited to deliver true impact. 

To be successful, it is important that you have:

• Chartered Membership of IOSH (CMIOSH) or equivalent, with demonstrable competence as a Health & Safety leader.
• Significant experience in a senior H&S role, ideally in a complex multi-site organisation (e.g., retail, charity, facilities, or commercial).
• Proven track record of developing and embedding H&S management systems and delivering cultural change.
• Strong knowledge of UK H&S legislation, risk management frameworks, and compliance obligations.
• Experience managing serious incidents, investigations, and regulatory engagement.
• Skilled communicator, able to influence senior leaders and engage volunteers and frontline staff.
• Experience building and leading H&S teams, including developing others' competence.
• Knowledge of security, and safeguarding interactions with H&S.
• Familiarity with ISO 45001 or similar management systems.
• Demonstrable ability to work collaboratively with leaders and influence at all levels.
• Commitment to inclusivity, wellbeing, and a “people first” approach.

What we offer you

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits on our website.

To learn more about the position, please review the Job Description on our website.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This role will also require some travel to other offices and retail sites across the UK.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Position: Head of National Services 
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.

Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.

Our Head of National Services will be:

• leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams. 
• providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community 
• responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need. 

We’re looking for: 

• extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
• a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community. 
• substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture. 
• substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development 

Our Head of Service Development will be: 

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services. 
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design. 
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded. 
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities. 
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation). 
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department. 
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting. 
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results. 
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).  

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Head of Programme Management

• We have offices in both Birmingham and London, we are open to where the right person is based.
• Salary: £38,000 - £42,000
• Hours: Full-time, 37.5 hours per week
• Contract: Permanent
• Closing date: 28th November 2025

About the Role

We are seeking an experienced and driven Head of Programme Management to lead the delivery of two flagship initiatives, Inside Job and Choirs Beating Time. You will be responsible for ensuring high-quality, consistent delivery across prisons and the community.

You will be based in Birmingham or London. Expensed travel will be part of the role to attend our prisons, for partner meetings and organisational collaboration. It’s essential you can drive, and you have access to a car. We also have a long-standing partnership based in Newcastle.

Working closely with the CEO and COO, you’ll help shape operational strategy, refine delivery processes, and scale the impact of our peer-led employment and music-based rehabilitation programmes. This is a leadership role at the heart of an innovative, mission-driven organisation committed to supporting people leaving prison into meaningful work and purposeful lives.

Due to the nature of this role, you will be required to obtain security clearance from the Ministry of Justice to work within prisons. This clearance enables team members to have key access and carry out their duties safely and effectively.

The ability to obtain security clearance will form part of the recruitment process. We welcome applications from people with lived experience and will provide guidance on the clearance process if needed.

Key Responsibilities

• Oversee the successful delivery of Inside Job and Choirs Beating Time, ensuring alignment with organisational objectives.
• Design, embed, and continuously improve delivery frameworks, operational processes, and quality assurance systems.
• Build and sustain partnerships with employers, corporate partners, and community organisations to create pathways into employment.
• Lead, mentor, and support Community Consultants to achieve excellence in delivery and participant outcomes.
• Monitor programme performance using data and insights to drive learning and improvement.
• Maintain strong working relationships with prisons, probation services, local authorities, and other key stakeholders.
• Collaborate with the CEO and COO on strategic planning, resource allocation, and programme growth.

About You

You’re a proactive, empathetic, and results-driven leader with experience in programme management, rehabilitation, or employment initiatives. You combine strategic thinking with hands-on delivery expertise and have a genuine commitment to supporting people with convictions.

Essential:

• Proven leadership and team management experience.
• Excellent operational and project management skills.
• Strong relationship-building skills with employers, partners, and stakeholders.
• Experience delivering programmes within justice, rehabilitation, or other complex environments.
• Data-literate and able to translate insights into action.
• Empathetic, non-judgemental, and committed to a strengths-based approach.
• Adaptable and comfortable working in dynamic, evolving contexts.
• Full driving licence and access to a car for regular prison visits.

Desirable:

• Experience in recruitment or case management.
• Background in leading teams within high-pressure or regulated settings.
• Strong problem-solving, change management, and strategic planning skills.

About the Programmes

• Inside Job is the UK’s first peer-led employment initiative supporting people leaving prison into sustainable work. The programme empowers those with lived experience of the justice system to support others, reducing reoffending and creating meaningful opportunities.
• Choirs Beating Time uses music to build confidence, connection, and hope in prison and beyond. Through creativity and collaboration, it helps participants develop transferable skills and a renewed sense of purpose.

What We Offer

• Ongoing training and professional development.
• The opportunity to shape and scale two innovative, high-impact programmes.
• Opportunities to attend sector events or network with partner organisations
• Career progression routes or skill development for future roles
• Access to mentoring or coaching within the organisation

Other roles you may have experience of include: Programme Manager, Operations Manager, Employment Lead, Casework Manager, Rehabilitation Manager, or Senior Consultant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are looking for an experienced senior manager to lead our strategic communications, external engagement and network development. The post holder will champion The Politics Project’s mission, strengthen its profile, and foster partnerships that help empower young people.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

The Head of Communications and Networks will amplify The Politics Project’s voice, build strategic partnerships and strengthen collaboration across the youth, education and democracy sectors. You will lead on communications, stakeholder engagement and the continued development of the Democracy Classroom Network.

You will oversee a team responsible for communications, partnerships and events, providing leadership and guidance to ensure clear messaging, impactful storytelling and strong, coordinated engagement across the sector. The post holder will combine strategic thinking with strong operational delivery, managing both the external profile of the organisation and the networks that underpin its reach and influence.

Key responsibilities include:

Communications

• Develop and lead The Politics Project’s communications strategy to raise visibility and strengthen reputation.
• Ensure clear, consistent messaging across all channels, including website, social media, newsletters and press.
• Lead media relations, drafting press releases, handling journalist enquiries and identifying media opportunities.
• Monitor and evaluate communications activity to measure reach, engagement and influence.

Partnerships and networks

• Work with the Partnerships Manager and Director to cultivate and manage relationships with key stakeholders across civil society, government, education and youth sectors.
• Oversee the day-to-day running of the Democracy Classroom Network, including partner communications, newsletters and database management.
• Create opportunities for collaboration and knowledge-sharing between organisations, policymakers and institutions.
• Oversee the Democracy Classroom Platform and ensure it continues to grow as a trusted resource hub for teachers and practitioners.
• Act as The Politics Project’s representative and ambassador at external meetings, conferences and events.

Leadership and management

• Lead and mentor the communications and networks team, including line management of the Partnerships Manager, Communications Lead and Programme Coordinator.
• Manage relationships with freelance designers, illustrators and developers.
• Oversee evaluation and monitoring of communications and network activities, producing reports as required.
• Manage budgets and allocate resources effectively for communications, campaigns and events.
• Contribute to the organisation’s strategic planning and cross-programme collaboration.
• Carry out other duties as required in support of the organisation.

This is a fast-paced senior management role in a small but growing organisation. The post includes a six-month probation period and is fixed-term until March 2027, with the potential of extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.

BENEFITS

• 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
• 4% employer pension contribution.
• Professional development and training opportunities.
• Friendly, inclusive and supportive working environment.

ABOUT YOU

You are an experienced communications and partnerships leader who is passionate about democratic engagement and young people’s participation. You will bring creativity, strategic insight and strong relationship-building skills to strengthen The Politics Project’s profile and expand the Democracy Classroom Network.

You will have a track record of managing people and projects, developing communications strategies, and building collaborations across complex stakeholder landscapes. You will be confident in navigating the intersections of education, youth engagement and democracy, and able to balance strategic oversight with hands-on delivery.

Above all, you are a strong leader, communicator and collaborator who can inspire others, think strategically, and deliver tangible results in a fast-paced, mission-driven environment.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that will be provided.

SKILLS AND EXPERIENCE

Essential

• Proven experience in leading communications, external engagement or partnership functions at a senior level.
• Experience managing and motivating teams, including staff and freelancers.
• Demonstrable success in developing and delivering communications strategies that raise profile and influence change.
• Strong understanding of press, media and digital channels, including social media campaigns and storytelling.
• Excellent writing, editing and presentation skills, with the ability to translate complex ideas into accessible content.
• Proven ability to build and maintain networks with diverse stakeholders, including NGOs, policymakers and funders.
• Excellent organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines.
• Strong analytical skills and understanding of data and metrics to evaluate communications impact.
• Confident public speaker and facilitator, able to act as a credible spokesperson and ambassador.
• Proficiency in digital communications tools (social media platforms, email marketing, CMS, analytics tools).

Desirable

• Experience managing networks or coalitions across multiple sectors.
• Experience overseeing digital platforms and online communities.
• Understanding of UK education, youth and democratic engagement policy landscapes.

TO APPLY

Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.

Closing date: 11:30 pm, Sunday 9th November 2025

Interviews: Week commencing Monday 17th November 2025

Head of IT Operations & Governance

About the Organisation

NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.

Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.

The Role

We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.

This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.

Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.

Key Responsibilities

• Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
• Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
• Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
• Manage third-party service providers and ensure high-quality, responsive IT support.
• Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
• Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
• Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.

About You

You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.

Essential skills and experience:

• Senior-level experience in IT operations, governance, or systems management.
• Deep expertise in Microsoft 365 and SharePoint environments.
• Proven track record in cybersecurity, data protection, and compliance frameworks.
• Experience managing outsourced service providers and large-scale technology projects.
• Strong strategic and analytical skills, with sound judgment and discretion.
• Excellent communication and stakeholder management across international teams.

Desirable:

• Senior experience in the not-for-profit or philanthropic sector.
• Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.

Working Arrangements

• This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
• The post is full-time and permanent; however, a 4-day working week will be considered. 
• Salary Range: £80,000 - £100,000 per annum

To discuss this role in more detail please contact Hannah at NFP People.

Are you an engaging leader with the ability to motivate your teams, influence senior stakeholders and champion the power of strategic audience development? Do you want to be part of our once-in-a-generation opportunity to beat dementia by driving growth and impact through audience strategy?

About The Role
We are recruiting for a Head of Audience Strategy to join on a permanent contract. This is a home-based role working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.

The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society – the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change. Crucial to this is strategic audience development: driving growth by being clearer about who we need to engage, why, and how.

As Head of Audience Strategy, you will develop a comprehensive strategy that delivers a step-change in the maturity and effectiveness of audience insight at Alzheimer’s Society. Built on a range of high-quality insight, data analysis and modelling, the strategy will reflect the evolving relationship to dementia and our Society among the public and other key external stakeholders.

You will work to identify the priority groups we need to engage to drive sustainable growth across all areas of engagement. You and your team will support teams to develop acquisition and engagement strategies which feel truly audience-led, orchestrating warm supporter communications and journeys which ensure we’re growing the right audiences to meet our objectives.

A priority will be ensuring that teams have the right tools to understand, segment and target their priority audiences. You will also be responsible for supporting teams to generate high-quality evaluations of activity in relation to audience goals – using these to capture new insights that improve our overall understanding and demonstrate the value of your team. At all times, you’ll act as an articulate champion of the power of audience strategy. You will lead senior conversations across the Society about what we know and wish to achieve with our audiences and constantly seek opportunities for your team to support others to enhance their impact and deepen their engagement.

We have provisionally scheduled the first stage of interviews for this role to take place on Wednesday 19th and Thursday 20th November.

About you
Joining us, you’ll have experience in developing and implementing audience or engagement strategies, and extensive experience of diverse qualitative and quantitative research methods and data analysis. You will also be able to demonstrate proven ability to synthesise these insights and apply them to all levels of the marketing funnel, across cold and warm audiences.

Crucially, you’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams. You’ll be able to take a holistic view across the areas you manage and use this insight to contribute to organisational strategy through an audience development lens.

You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia, you might be an accomplished Audience Insight professional looking for progression or be an established senior leader in this area already. We’re interested to hear from you if you feel that your skills and experience could be transferred to this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help drive significant growth across all our engagement channels in the coming years.

What you’ll focus on:

- Developing and implementing a Society-wide audience strategy that demonstrably helps to drive growth by clearly laying out the key groups that Alzheimer’s Society needs to engage (including how and why) to progress different areas of our activity.
- Supporting senior stakeholders to create sub-strategies that help directorates and departments working on specific activities, campaigns, content and channels to clarify their target audiences for engagement (acquisition and retention) to drive growth and impact.
- Acting as our leading ambassador and spokesperson for audience strategy and insight, representing our audience knowledge and approach in senior forums as well as with key external partners (e.g. media and creative agencies).
- Leading the evaluation of you and your team’s contribution, developing a high-performance culture rooted in continuous improvement and a growth mindset. In addition to demonstrating the benefits of a more strategic approach to audience insight in terms of driving growth and impact.
- Oversee the co-ordinated delivery of high-quality insight, analysis and delivery from your teams, ensuring that their outputs meet the strategic and operational needs of the Society at large, and individual marketing and engagement teams.
- Using your understanding of our audiences and audience strategies to ensure our policies, processes and systems are optimised to grow engagement in line with our ambitions.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.