Head Of Individual Giving And Legacies Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Assistant
Harrogate, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
Specifically, you will:
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Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.
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Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity.
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Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.
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Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently.
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Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams.
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Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
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Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
About You
To be considered for this role, you will need:
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To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service.
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To have evidence of continued professional development relevant to the role purpose and level.
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To have customer service experience in a similar or related role (e.g. telephony/ databases/ office).
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To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
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To have previous experience of working with databases (e.g. Access or Raiser's Edge).
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To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.
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To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.
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To be able to present data and information in a way that is helpful and actionable to others.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We’re looking for an experienced Creative and Content Manager to head up the team that leads on brand, creative and case study storytelling for the charity. This role is essential in ensuring the success of projects from high-profile public campaigns, to targeted health information for patients and healthcare professionals. It sets standards for creative work and plans for content needs including sourcing real-life stories.
You’ll be a creative all-rounder with a passion for high quality creative work, the importance of a strong brand, the need for great content planning and the power of storytelling in developing successful communications. You’ll also sit on the Marketing and Communications Management Team, playing a key role in driving forward the team as a whole, from the personal development of individuals, to leading and shaping major marketing and communications initiatives.
Safeguarding
Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
Closing date: Sunday 21 April 2024, 11:59pm
Interviews: Online interviews to be held on Thursday 2 May 2024 and Friday 3rd May 2024
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by answering the following questions:
Why are you applying for this role?
What are the greatest strengths that you will bring to the role, where do your skills and experience most align with the job description and person specification?
What will be your main areas for training and development in order to do this role to an exceptional level over time?
The client requests no contact from agencies or media sales.
We are looking for a part time Senior Fundraising Officer for an inspiring medical charity, to focus on growing income from the existing donor database in order to develop mid-level and High Net Worth Individuals programmes.
The Charity
A small, passionate charity dedicated to supporting individuals and their families who are in serious hardship due to age, illness, injury or bereavement. Based in South West London, Hybrid working with an option to work from home one day a week. They offer a great training budget for staff development.
The Role
Work closely with the Head of Fundraising and Communications to implement donor segmentation, build on supporter stewardship and appeal strategies for mid-level and high value individuals.
Identify potential major donors and approach them for support in an appropriate and GDPR compliant manner.
Produce compelling written funding proposals, give verbal presentations and make face to face asks as part of donor solicitation.
Support with the creation and implementation of a legacy and in memory strategy.
The Candidate
Ability to think strategically to identify potential donors, prioritise efforts and develop effective fundraising strategies, including analysing data, assessing donor potential and adapting approaches based on feedback and results.
Excellent interpersonal skills with the ability to build and maintain donor relationships and understand donor motivations and interests.
Strong written skills with an ability to craft compelling and personalised proposals, with a meticulous attention to detail.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Salary: £39,197 per annum
Location: Hybrid. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we expect that you will come to the office (London) 1 or 2 days a week.One day will be on a Tuesday (a day where all of Income Generation come into the office). The other day is flexible depending on team meetings etc.You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Travel to corporate partner events and in-person meetings will be expected, and so some weeks might require more than 1 or 2 days in the office.
Contract: Permanent. Full time role working 35 hours per week, Monday to Friday
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement using Hospice UK’s supporting statement document, see below
Closing date for applications: 5pm on Tuesday 23 April 2024
Interview dates: Interviews will take place either in person or remotely via Teams, on Wednesday 1 or Thursday 2 May 2024. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role:
The Senior Partnerships Executive will be responsible for leading on and significantly growing our corporate partnerships across our diverse portfolio, exploring and maximising opportunities to raise funds for, and awareness, of our vital work supporting and championing hospice care across the UK.
As an experienced Account Manager, you will be able to spot opportunities across all of Hospice UK’s work to maximise these partnerships, whether that’s adding strategic value to our fundraising with Aspire Pharma, diversifying our work with Co-op Bank, supporting our longest partnership with the National Garden Scheme, helping Dignity Funerals to grow our Dying Matters Community Grants programme, or helping to launch our new partnership with People’s Postcode Lottery. You will be responsible for a portfolio of corporate partnerships to the value of £1.2m.
We are looking for:
We are looking for someone who is an expert in relationship management, has experience of managing high-value partnerships, can evidence partnership and client growth, understands how to engage employees, can write propositions and is experienced in project management. Our corporate partnerships are diverse, requiring bespoke management across the portfolio.
We are a growing team in Corporate Development, with ambitious plans to grow quickly, diversify our corporate income and develop new revenue streams and programmes. Having recently remodelled our New Business function, this is your chance to lead and go on to grow our Partnership Management team. We’d like you to be an ambitious and strategic-thinking individual with strong partnership management experience, and the ideas and appetite to diversify and grow our existing high profile relationships.
If you would like to ask any questions before applying, you can contact Kathryn Brennan via email (details in the apply section)
More details about the role and what we are looking for can be found in the candidate information pack below.
The Team:
There are currently eight members of the Corporate Development team, and 20 in total across our Income Generation and Grants Directorate. Our knowledge is rich and our experience is diverse; from third sector to private sector, from sales to events and from wellbeing to sustainability. The team are based all over the UK, including London, Bristol and Peterborough.
“It’s an absolute pleasure working for Hospice UK. I particularly like the size of the charity with it being big enough to make a huge difference whilst being small enough to be heard as individuals. Our team often looks for fun and creative ways to collaborate in work and bond outside of the office too.” Mike, Senior New Business Executive
Hospice UK:
Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK.
Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.
How to apply
If you would like to apply for this role, please send the following documents to recruitment (email address in the apply section)by 5pm on Tuesday 23 April 2024.
- Your CV. Ideally in Word format.
- A completed supporting statement form
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.
Additional notes:
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
This is a great opportunity for an enthusiastic and motivated person who has experience of managing membership schemes and wants to be part of a successful and ambitious team. We are interested in hearing from applicants from the wider charity sector as well as higher education fundraisers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Thank you for considering the Specialist Advocacy Worker position with us. This is your chance to join a dynamic team dedicated to empowering adults, parents, and families facing learning disabilities and/or autism or learning difficulties (LDAD). At The Elfrida Society, we're committed to championing their rights and ensuring they have the support they need to thrive.
The Elfrida Society has a century-long legacy of supporting individuals with learning disabilities, evolving to meet the changing needs of our community. We pride ourselves on being inclusive, diverse, and accountable. With a strong team of 24 staff members, including 14 individuals with learning disabilities, and a team of dedicated volunteers, we're making a real difference in the lives of those we serve.
Our vision is a world where social justice and equality prevail for people with learning disabilities. We strive to achieve this by providing services, support, and activities that promote independence, happiness, and inclusion.
As a Specialist Advocacy Worker, you'll play a pivotal role in supporting parents with LDAD through their journey of parenting. From navigating complex legal proceedings to accessing essential services, you'll be their trusted ally, ensuring their voices are heard and their rights upheld.
Key Responsibilities:
- Provide independent advocacy support to parents with LDAD on various issues.
- Help parents understand the child protection process and make informed decisions.
- Advocate for parents' rights, ensuring fair treatment and access to services.
- Work in partnership with parents to navigate care proceedings and other challenges.
- Monitor and report on advocacy provision's impact and effectiveness.
- Build positive relationships with external partners and represent the service at meetings.
At The Elfrida Society, you'll be part of a team that's truly making a difference. We offer a supportive work environment, opportunities for growth and development, and a chance to be part of meaningful change. If you're passionate about social justice, equality, and empowering individuals with LDAD, we want to hear from you.
Don't miss out on this exciting opportunity to join our team and make a difference.
Our mission is to enable individuals with learning disabilities to lead fulfilling & empowered lives, filled with opportunities for growth and joy!
The client requests no contact from agencies or media sales.
Job title: Programme Facilitator
Reports to: WomenMATTA Service Manager
Responsible for: N/A
Job Purpose: The project aims to deliver a range of trauma-informed learning and development opportunities to women impacted by the criminal justice system. Delivered in our Manchester and Trafford women’s centres, these gender responsive activities, co-produced with women with lived experience, will provide personal and practical skill development that meets their needs and supports their aspirations around employment or education, including a focus on wellbeing and practical learning.
Key Responsibility Areas
- Co-ordinate and deliver a schedule of trauma informed and gender responsive workshops that aim to address wellbeing and reduce barriers women impacted by the CJS face in accessing employment or education opportunities.
- Maintain case management systems to ensure accurate and timely data recording.
- Develop and maintain relationships with key partners and stakeholders, such as lived experience groups, education, training and employment networks and local services.
- Create opportunities for women impacted by the criminal justice system to input into the programme, such as co-production, and peer supporters
Employee Benefits:
Annual leave: 30 days plus statutory bank holidays (pro-rata for fixed term contract), and an additional 3 days leave between Christmas and New Year. This means that in a standard year with 8 bank holidays, the full holiday entitlement is 41 days!
Pension scheme: Auto enrolment with 5% contributions from WIP and 3% from employees.
Clinical supervision: Working with WIP can be enormously rewarding, but also challenging at times. So we provide clinical supervision through a Harley Street practice, to encourage reflective practice and support the wellbeing of our team.
Employee Assistance Programme: Confidential access to a range of support and information on a 24/7 basis. Including legal advice, emotional support, practical advice and signposting.
Cycle to Work Scheme: Eligible employees can save money and spread the cost of a new bike and accessories.
Reward Gateway: Access to discounts/cashback services at hundreds of retailers, such as groceries, electronics and holidays. Further access to the Wellbeing Centre with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals. There are also eCards that you can use to recognise a colleague for their great work, wish someone Happy Birthday and much more.
Eyecare Vouchers: As a staff member of WIP, you will have access to free and reduced prices for glasses and eye tests. Should you require glasses for VDU use, you will get them for free too.
The client requests no contact from agencies or media sales.