Islamic Relief Worldwide
Islamic Relief UK (IRUK)
Head of Marketing
BASE LOCATION: London, UK
REPORTING TO: UK Director
LINE MANAGEMENT RESPONSIBILITIES:
4 Direct reports
Digital Engagement Manager
Marketing Manager (Offline)
Digital Marketing Manager
Executive Assistant
(Total department staff: 9)
Islamic Relief:
Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries. It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.
PURPOSE OF DIVISION (IRUK)
Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
PURPOSE OF DEPARTMENT (MARKETING):
The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through intergrated and creative marketing and fundraising techniques.
The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.
JOB PURPOSE:
Working with the UK Senior Management Team (UK SMT), the Head of Marketing has strategic and operational responsibility for all aspects of marketing and brand management for Islamic Relief UK.
The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of our Marketing services. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with IRUK.
This role will understand emerging trends in marketing, and work to understand how these innovations can be applied to the organisation’s context.
KEY WORKING RELATIONSHIPS
- UK Director
- Heads of Department and Managers
- Creative agency
- Regular contact with IRW Directors and Department Managers
SCOPE AND AUTHORITY
Scope of the Role:
- Lead the development and implementation of the marketing strategy with plans and activities to raise brand awareness including the adoption of IRUK’s brand and values across the organisation and to deliver impactful fundraising and advocacy campaigns.
- Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
- Play a key role as a member of the UK SMT in developing IRUK’s strategic priorities and implement plans to raise awareness of the Organisation’s activities and their impact.
- Provide effective leadership for team members delivering marketing activities, ensure digital marketing and branding plans are in place and act as an inspiring role model at all times.
Responsibility for Resources:
Manages the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with IR policies/processes. Overall responsibility for all technical equipment within the Marketing department..
KEY ACCOUNTABILITIES
The job holder is accountable for fulfilling their roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of their colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:
1. Developing and implementing the Marketing strategy, related plans and brand management to ensure campaigns achieve maximum impact
- Identifies and prioritises the marketing needs within IRUK in line with strategic priorities and campaigns.
- Lead the development and delivery of the marketing strategy to raise IRUK’s profile, funds and improve understanding of our work with key external audiences including potential beneficiaries, donors, supporters and other stakeholders.
- Develop and implement supporter journeys across direct marketing channels.
- Assist in the development and annual review of IRUK’s marketing strategy to ensure it is fit for purpose to support IRUK in its work.
- Develop and implement plans to provide advice, support and resource materials to assist stakeholders in the marketing and positioning of their activities.
- Work with internal stakeholders to plan content for all major campaigns and areas of work.
- Ensure that strategies, campaigns and activities across all departments optimise the way IRUK is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
- Work collaboratively with Islamic Relief Worldwide to maximise our brand’s ability to enable positive emotional connections with our audiences in a way that drives long-term engagement.
- Provide strategic input to cross-organisational projects and seek to identify steps to accelerate progress and maximise the impact of IRUK’s campaigns activities.
- To offer senior level marketing expertise to relevant stakeholders at IRUK.
- Overall responsibility for the content and appearance of all print and digital materials to ensure consistency with the brand and brand values (consulting stakeholders where appropriate).
- Work with the Head of Comms and Creative Content on editorial direction, design and production and distribution of publications.
- Work with the Head of Comms and Creative Content to produce copy and design of all marketing content both online and offline ensuring they are high quality, up to date and align with relevant policies.
2. Management of the Marketing Department developing and implementing strategies/workplans and Key Performance Indicators
- Responsible for the provision of an effective Marketing department to deliver accurate and timely work. Provide support and guidance where required.
- Keep the marketing department’s work plan under review to ensure congruence with a developing and changing organisation.
- To be accountable for setting and achieving annual Marketing KPI targets, and for contributing to broader departmental, divisional and organisational KPIs as agreed with the UK Director.
- Analyse and report against the KPIs and create action plans to address any areas of concern/risk.
- Ensure the use of KPIs/metrics to evaluate the impact of marketing services and initiatives – ensure they are understood, valued and adopted across the department.
- Support the Marketing Manager (offline) to provide best practice expertise and support across offline and direct marketing channels and techiques.
- Support the Digital Marketing Manager to provide best practice expertise and support across digital marketing channels and techiques.
- Play an active role with senior colleagues to ensure IRUK meets the compliance requirements of the regulatory bodies and also provide formal reports and advice as necessary to the UK Director to enable the fulfilment of their responsibilities.
- Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
- Working with the Heads of Fundraising and Comms and Creative Content to ensure donor journeys are effectively implemented across all marketing channels.
3. Support fundraising and income generation with an effective digital strategy and digitial marketing plans
- Oversee the development of a digital strategy and integrated digital marketing plans to enhance our reach and engagement with targeted external audiences.
- Responsibile for the content, editorial policy and quality control of IRUK’s website and and social media channels to maximise opportunities to reach and engage with new and existing supporters/donors and raise funds.
- Inspires and mentors creative excellence in the immediate team and any external providers so that creative output is on brief, on brand, and supports Islamic Relief’s cause.
- Ensure that IRUK’s digital marketing strategy is maximising on digital opportunities available, keeping fully informed of the latest digital marketing trends, tools and innovations.
4. Development and growth
- To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with Islamic Relief’s brand, across all departments.
- To future-proof IRUK by building a network of external contacts, undertaking regular competitor analysis and sector research, investigating ways to improve effectiveness, seizing opportunities, anticipating risks and encouraging innovation and improvements.
- To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to IRUK’s values/goals.
- Oversee and advise on the quality of marketing materials IRUK’s delivers – in creativity and by technological platforms.
- Review and audit IRUK’s existing marketing materials, developing roadmaps for future improvements.
- Ensure maximum return on investment from marketing budgets.
5. Provide effective leadership, motivation and development of the Marketing Department and act as an inspiring role model
- Provide on-going expertise and quality checking of IRUK’s marketing materials involving other stakeholders at every possible opportunity.
- Lead by example to create an effective and motivated marketing department which delivers strong customer service ethics and in partnership with all aspects of IRUK.
- Carry out regular one to one meetings with direct reports.
- Ensure that the annual performance review process is managed within IRUK’s policies, processes and timelines, agreeing objectives and training needs for team members.
- Address and manage effectively any areas of underperformance, within IRUK’s policies and procedures.
- Regularly review the performance of individuals and teams, providing advice, support, coaching/mentoring/learning and development as appropriate.
- Develop and lead all aspects of work of the Marketing department including budgetary management.
6. Deliver a full and comprehensive role as a Head of Department
- Identify and influence key decision makers and capitalise on opportunities to maximise IRUK’s reach within the marketing context.
- Have a positive impact internally and externally – with the people and communities that IRUK works with and for.
- Undertake corporate assignments as required by the UK Director.
- Work and lead collaboratively as part of the UK SMT and in the spirit of IRUK’s values.
- Support UK SMT colleagues in resolving significant operational issues.
- Attend UK SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the UK Director.
- Communicate the work of IRUK positively both internally and externally.
- Represent IRUK with both internal and external audiences.
- Identify new, creative and innovative solutions as well as practical approaches to organisational issues.
7. Other
- esponsible for decisions regarding the interpretation of brand guidelines and working with the Head of Comms & Creative Content to set the creative standards of content produced by and for IRUK.
- By virtue to being a member of the UK SMT, contribute to IRUK’s decision-making process.
- Represent IRUK at key external events and initiatives when required.
- Promote Islamic Relief’s vision, mission and values.
- To work closely with the Media and Advocacy teams in the Comms & Creative department to ensure that opportunities in these areas are maximised in an integrated manner and that public communication by these teams supports the overall marketing strategy.
- To ensure that all marketingactivities adhere to charity law, compliance/best practice, including in the area of data protection, marketing consent and vulnerability.
- Build strategic relationships peers from third sector and other organisations where relevant, ensuring quality outputs, evaluation and value for money across all activities.
- Research marketing and brandingtrends and innovations with a view to improving IRUK’s marketing work.
- Take a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.
General Duties
- Be flexible within the broad remit of the post.
- Comply with organisational policies and practices.
- Encourage effective cross departmental working through personal example.
- Keep professional knowledge and expertise up to date.
- Attend internal and external meetings as required and contribute positively.
- Undertake any other duties commensurate with this post as reasonably requested by the UK Director.
PERSON SPECIFICATION
It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW’s vision and mission.
Essential Criteria
Experience:
- Substantial experience operating at a senior level in an INGO/Charity sector to develop successful integrated marketing strategies and plans
- Proven experience of leading insight-driven, multichannel marketing campaigns and delivering on large scale campaigns
- Experience of working within a diverse, multidisciplinary team
- Practical experience of successfully developing and managing marketing budgets, KPIs, evaluation and monitoring systems, and insightful performance reports
- Extensive experience using audience, consumer and/or data insight and research to drive brand and marketing planning
- Experience of capitalising on digital and social media channels, technologies and platforms to cost-effectively grow and develop supporter bases
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of working with data management/analysis teams, and related CRM systems, to optimise data and data capture opportunities to help drive growth
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Demonstrable experience of successfully leading teams with responsibility for effective performance management and motivation
- Solid experience of stakeholder management.
Knowledge, Skills and Attributes:
- Ability to enthuse and motivate a team during a period of change
- Ability to work in partnership with other teams but with the presence to introduce innovation
- Ability to create and deliver impactful audience focussed content
- Authentic and trusted leadership style
- Highly motivated, positive and solution focussed
- Ability to apply creative thinking and problem solving skills to deliver innovation
- Ability to manage high level projects, from inception to successful conclusion
- A high degree of accuracy and attention to detail
- Ability to work as part of a team and on own initiative
- Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities
- Ability to think laterally and creatively
- Initiates collaborative working in a diplomatic manner
- Clear understanding of confidentiality
- Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones
- A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing
- Senior level understanding of current marketing trends
- Knowledge and understanding of the current marketing context for Islamic Relief
- Strong understanding of international development and humanitarian work
- Working knowledge of Macromedia Creative Suite
- Self-sufficient in production of documentation etc, with the use of Microsoft Office, and other relevant IT packages as appropriate
- Educated to degree level, or to have equivalent relevant experience
- Suitable accredited marketing qualification such as CIM Certificate in Marketing
- A good knowledge of general data protection regulation legislation and evidence of developing policies to ensure compliance and best practice.
Desirable:
- Membership(s) of the Institute of Direct Marketing or equivalent professional organisation.
Personal Qualities
- Strong motivation for and empathy with the aims and objectives of Islamic Relief
- A genuine passion for making a difference
- Understanding of and affinity with Islamic Relief values
- Confident and positive approach to work.
Other requirements
- Willingness to travel and work outside of normal office hours when necessary – particularly during emergency campaigns.
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They will lead and develop a strong team of business partners to make sure we make the best financial decisions across the organisation. Excellent communication is a critical part of this role (and the team they manage) as they will bring a concise, clear understanding to complex issues and be able to translate data into an understandable narrative to Directors and senior leaders.
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Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis has grown significantly in recent years and has an ambitious five-year strategy, now in its second year. Our donors share our passion for ending homelessness, and we want to give them the best possible experience of being part of Crisis.
About the role
In this role you will use all available tools to create outstanding donor journeys. We have invested in insight that has allowed us to understand more about our donors (their needs and motivations), and their expectations of Crisis. Your challenge is to help us not only meet those expectations, but to exceed them.
Initially, you will work closely with our Individual Supporters team and our creative partners to embed that insight into the planning, delivery and analysis of donor communications. You will lead on test-and-learn activity, helping us to continually improve our interactions with donors across all touchpoints.
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Be knowledgeable in traditional direct marketing approaches across multiple channels
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Be experienced in producing audience-facing communications
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Have experience of using insight to evaluate and innovate customer experiences
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Be passionate about stewardship and delivering outstanding customer experiences
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Have Experience of working with creative agencies and other internal/external partners
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
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Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
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Mandatory pension scheme, with an employer contribution of 8.5%
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25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sound likes the opportunity for you, please visit our website to apply online.
Please address points 1 – 5 only from the Person Specification in your supporting statement. The job description is available on our website by clicking on the 'Vacancy Details' button.
If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.
Closing date: Sunday 2 August 2020 (23:59)
Interviews will take place week commencing 10 August 2020
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
For more information about our work and to see our work in action, please visit our website.
Registered Charity Numbers: E&W1082947, SC040094
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Tearfund has an ambitious vision to grow a global community of people who are committed to ending extreme poverty. We invite people and churches to give, pray, campaign, volunteer and make lifestyle changes with us. Fundraising is our ministry. We inspire people to live generously – in every sense of the word. Can you help us do this?
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The role
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The person
We are seeking a candidate who is motivated, customer focused, and drives for results with functional knowledge and excellent people management skills; you must also be dedicated to meeting the expectations and requirements of internal and external customers/partners. We welcome candidates with a strong public affairs background and understanding of the importance in building economic resilience in the English regions through research and innovation. Experience will come from having led teams working in different locations and being able to advise and contribute to the work of the Executive team and Senior Management team in planning and managing stakeholder relationships and engagement.
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Why work with us?
The Institute of Physics is one of the world’s largest professional body and learned societies for physics. It is the national body for the UK and Ireland and also has a seat at international bodies including the UN. Our members come from across the physics community whether in industry, academia, the classroom, technician roles or in training programmes as an apprentice or a student. We are a world-leading science publisher and are proud to be a trusted and valued voice for the physics community.
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The role of Head of HR offers a unique opportunity to harness the vibrant creativity and campaigning nature of the Greenpeace UK people operation. The Head of HR is responsible for providing clear and robust leadership to keep everything running smoothly, dealing with any conflict, as well as driving positive change at a crucial time for the organisation and the world!
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Our commitment to diversity: We are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. We particularly welcome applications from anyone who is from a BAME background along with applications from anyone who considers themselves to have a disability.
To secure this role you'll have
- Broad HR management experience within a fast-paced and flexible organisation, encompassing both legislation and a sound employee relations focus.
- The resilience and credibility to build relationships and influence in a similar environment, although not necessarily charity/third sector.
- The ability to work collaboratively and on your own initiative to analyse HR issues, apply insights and drive change
- A passion for Greenpeace’s aims - and for the key contribution that HR can make in achieving them.
You’ll get the opportunity to continue to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
We are happy to consider flexible working requests as part of the recruitment process.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law. Greenpeace UK was recently awarded the National Equality Standard, one of the UK’s most rigorous accreditations for equality, diversity and inclusion.
CLOSING DATE : 10am Thursday, 20th July 2020
INTERVIEWS: week commencing 27th July 2020
12 month fixed term contract
London EC1
Closing date: Sunday 2nd August 2020 at 11.30pm
Do you have proven experience of Business Development, line managing a team, writing development and business plans and developing services to meet changing needs and priorities? Then join Shelter as Head of Development – South and you could soon be playing a key role in helping us to maintain, grow and develop the services in our South region.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
About the Role
You’ll be a key member of the Services Quality and Development (SQD) Leadership team and extended Services Leadership Team that enables our services to grow, develop, improve and, where required, redesigns services to meet local visions and the overall Shelter strategy. Your challenge? To oversee and manage development plans that will help our hubs become a base for change in their communities and achieve their wider strategic objectives. We’ll also rely on you to supervise and manage leads and opportunities to retain and secure contracts, including making bid/no bid decisions where appropriate. Participating in, or leading on, strategic projects as required by Shelter leadership teams will be important too. And, when it comes to managing and supporting a team of Development Managers and Officers or focusing on providing high quality support to Hub Managers across the South, again, we’ll count on you to deliver.
About you
To succeed, you’ll need substantial experience of commissioning, including tendering, negotiation of contracts, service level agreements and sub-contracting arrangements. You’ll also need experience of managing, motivating and developing a team and developing and maintaining relationships with a variety of existing and prospective external partners. A flair for writing clearly, concisely and accurately, drawing on a range of evidence to produce compelling content for tenders and proposals, is also required, as is the ability to give feedback to support and develop others. What’s more, you’re proactive, have a collaborative approach, respect for others opinions and are not afraid to apply creative thinking, challenge the status quo and introduce new ideas, methods and processes.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
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To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our SQD team and be the change you want to see in society.
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At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
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This high respected membership organisations are looking for an experienced External Relations and Public Affairs professional to join their team.
Within this exciting new role, you can look forward to join the Senior Management Team of the organisations to build influential relationships and partnerships with key stakeholders across the sector, and provide strategic insight to leverage opportunities across the English Regions.
Line managing a team of 7 at the moment, you will be responsible for drafting the organisations English Regions plan through their knowledge of regional political and economic drivers, and take a strong public affairs approach to enhance the organisations strategic goals.
Reporting into the Deputy Chief Executive, you will be working with senior colleagues across the UK and Ireland to ensure the English Regional Business plan is consistent with the organisations long term strategy.
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Post details
Job title: Head of Research and Investigations
Reports to: Director
Working hours: 0.8 FTE
Starting salary: £36,000 - £40,000 pro rata (depending on experience)
Location: Vauxhall, London
Apply by: Monday 20th July 2020
Start date: ASAP
Post summary
This is an exciting position for an exceptional person with a strong background in investigative journalism or in-depth research projects to work for one of the UK’s leading rights NGOs. We’re looking for an experienced professional to lead cutting edge research on automated decision making and AI in the welfare system, particularly within local government. Our preliminary research shows this will require tenacity and strong investigative skills.
The role will establish research leadership in the field on new technologies governing welfare, and over time will expand to include investigations across our organisational strategy: whether on data, rights and justice, freedom of expression online, policing and technology, suspicionless surveillance or emergency powers, as well as new organisational priorities.
In the first year, you’ll significantly advance research into new digital welfare systems, illustrating specific systems of data processing and ultimately the impact on those affected. You’ll advance digital welfare research both in breadth (across local authorities) but also depth (taking deep dives into a number of specific local authorities' systems) to develop a mature understanding of surveillance, profiling and predictive systems, working with an expert team to disseminate the research and develop impactful campaigns.
The ideal candidate will have a proven track record using a variety of investigative tools to pursue complex investigations in the public interest and communicating technical concepts to a wide audience. The position is well suited to someone looking to apply their skills in a dedicated team environment where investigations are utilised in powerful campaigns.
About you
We’re looking for highly skilled, self-motivated, ambitious and experienced investigator. The ideal candidate will have a demonstrable interest in rights and civil liberties, especially privacy and data rights, and a high level of interest in new and emerging technologies – particularly big data, automated decision making and AI. An interest in welfare, social care disabilities or poverty in the UK will be advantageous.
You’ll have strong experience in an investigative, journalistic or research capacity. Your publications will demonstrate a proven ability to produce cutting edge investigations, reports and/or research using innovative methods and leaving no stone unturned. You’ll be an exceptional communicator, able to translate complex technical systems into compelling reports, whether for the general public or experts in our field.
You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding analysis in human rights and liberal principles.
You’ll be able to work independently as well as within a close-knit team, and be proactive in pitching research and advocacy ideas for the organisation to pursue within the digital welfare project and beyond. Importantly, you’ll also be proactive in building strong relationships and sharing information with partner organisations, sources, experts and stakeholders. We’re looking for someone who is highly capable, self-motivated, flexible, diligent and able to produce high quality research work under pressure.
If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team, now growing to five full-time staff and five volunteers.
Job description
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Conduct in-depth investigations into digital welfare and (later) other organisational priorities
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Produce an in-depth digital welfare investigation via a comprehensive report
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Communicate complex investigations to varied audiences via accessible materials including articles, press releases, op-eds, blogs and presentations
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Use a range of investigative and research methods, from FOIs to sources and corporate/technical research
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Complement research with technical understanding acquired through background research of new systems and software
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Identify impact quantitatively and qualitatively where possible
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Build relationships across the sector and maintain regular communications between relevant researchers, campaigners and journalists to promote collective exchanges of knowledge and ideas
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Work closely with the team to to disseminate findings (including report launch, press, roundtables) and inform campaign directions
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Manage Research Volunteer/s
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Uphold Big Brother Watch’s reputational excellence in public fora (including potential for public spokesperson activities)
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Feed expertise into development of advocacy materials
Person specification
Essential
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Significant experience in a relevant journalistic or research role
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Experience managing long term research/investigations
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Demonstrable track record of producing impactful research/investigations and disseminating to a wide audience
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Proven ability to communicate clearly and persuasively on complex topics, to both expert and lay audiences
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A high level of interest in new and emerging technologies – particularly big data, automated decision making and AI
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Strong range of varied investigative and research skills
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Aptitude for managing and building positive relationships with sources, press, partner organisations and other stakeholders
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Proven ability to produce high quality, accurate, detailed and impactful work to deadlines, often under pressure
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Creativity and energy in approaching a workload consisting of large long-term projects
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Willingness to work in non-party, cross-party environment
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Ability to work both independently and as part of a dedicated team
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Commitment to Big Brother Watch’s campaign objectives
Desirable
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Interest in welfare, social care disabilities or poverty in the UK
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Familiarity with digital rights, privacy and surveillance issues
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Project management experience
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Experience producing both research reports and journalistic reports
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Supervision or management experience
The client requests no contact from agencies or media sales.
Career Connect is a charity committed to supporting young people and adults to realise their potential. We deliver our mission through high quality and professional career management, employment and training services delivered in schools, in the community and in prisons – predominantly in the Northwest of England at present.
We commission high quality research to help shape our services, contribute to policy debates and share best practice. We are passionate about social mobility and helping the most disadvantaged to create a better future.
Head of Digital and IT
Circa £60,000
Liverpool
Flexible working practices considered, however you will be required to be in the Northwest a minimum of 3 days a week.
This is an outstanding opportunity to join a recently appointed Chief Executive and play a key role in enabling more people to create a better future.Improving life chances through access to learning and employment, given the impact of Covid-19, is going to be more critical than ever before.
The development and improvement of our digital and technical capabilities is critical to our new strategy. This newly created role will be part of the senior leadership team at Career Connect reporting to the CEO and will have responsibility for enhancing our services through new digital delivery methods, and providing better tools and insight for our people through improved technology provision.
You will lead on developing an innovative Digital & IT strategy that delivers high quality digitally enabled services efficiently and ensures that new and emerging technologies are fully utilised across the charity to unlock benefits and reduce costs.
Our ideal candidate will have experience leading digital transformation in both a service and back office context, as well as experience managing external IT providers. You will bring a passion for new technologies, especially apps and social media, and the ability to inspire and enthuse colleagues towards a “digital first” culture, securing buy-in and commitment to a programme of transformation.Most importantly, you will have a passion for helping people to realise their potential.
Career Connect is committed to achieve greater diversity in its senior team and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
Closing date: Monday 27th July
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Insight Analyst
A brand new role has recently arisen for an Insight Analyst to join a well-known charity based in their head office in Shoreditch, London. As the Insight Analyst you will play a important role in the reporting and analysis for teams to help develop and inform the design of services, customer journeys and income. This is an exciting time to join the charity as they’ve got a well-established Data team and are now using advanced data science techniques meaning you will learn new skills in Python, R and various statistical modelling techniques.
This is the perfect role for you if you're an Insight Analyst who currently has SQL skills and ideally some knowledge in customer analysis who wants to move to a role where you can learn everything data science related. This charity will provide you with excellent internal and external training opportunities to allow you to become an expert in statistical techniques and move into more of a Data Science role.
Working for this excellent charity you will get to utilise their flexible working hours and the opportunity to work from home 1-2 days a week.
Skills required for the Insight Analyst are:
- Excellent knowledge in SQL.
- Experience of working with large volumes of data.
- Ability to pick up new skills quickly and keen interest to learn.
- Any knowledge in Python or R is desirable but you will be given full training.
Insight Analyst / SQL / Python / R / Statistical Modelling / Excel / Data Analyst
Salary: £35,000 - £39,000 + Excellent Benefits (Working from home, flexible working hours etc.)
Location: Shoreditch, London
Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.
Hours: 4-5 days per week; permanent contract
Benefits: 7.5% employer matched pension after probation, flexible working, 25 days holiday per year (plus bank holidays and Christmas break) and a generous staff development budget
Application deadline: 2nd August, 11:59pm
First interviews: w/c 17th August
Second Interviews: w/c 24th August
About the role:
The Head of Messaging is a new role for the Comms Hub and will lead our strategic communications work across key topic areas, from climate to migration and housing. This is a practical and hands on role as part of an active team securing thousands of media hits on an annual basis working with many of the most exciting progressive groups in the UK and abroad.
Day-to-day this means selecting what topics we should be developing messaging on, selecting the organisers and organisations we should be working with (in collaboration with our wider team), planning our messaging workshops, researching existing framing work and commissioning polling and focus group work. After the workshops it means writing up short, practical messaging guides and working to apply this insight in multiple settings from media interviews to organisational communications strategies.
Some of this work will be long term - e.g. what should our overall framing of the economy look like - some of it will be issue specific and time bound - e.g. what should we say about the third runway at Heathrow - and some of it will be rapid response e.g. how do we respond to a particular court ruling. You’ll work closely with our spokespeople and Progressive Comms Network to ensure that the materials we develop are practically useful and actually used.
To apply and to find out more, download the application pack from our site.
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We are looking for a highly motivated and resourceful person to join our dedicated senior leadership team as our Head of Impact and Quality. This is a new post that will provide plenty of challenge, opportunity and reward for the right person.
Our local peer led charity has been in existence for 28 years and we have a proud and long history of bringing lived experience expertise to the heart of local service design and social change in Dorset. Our organisation does amazing work and we now need to bring in dedicated expertise to demonstrate our impact and celebrate our achievements. This is a pivotal time in the organisation’s development as we grow our impact as an organisation, building our capability to ensure that we make the best possible difference.
About the Role
As the Head of Impact and Quality, you will lead the further development and transformation of the organisation’s systems, processes and infrastructure, to demonstrate impact and achieve quality across all activity areas. Working alongside and supporting colleagues across the organisation, the three key areas of responsibility for this post are:
- Leadership, digital innovation and transformation.
- Systems and processes to demonstrate impact and quality.
- Infrastructure development and support.
We have ambitious plans around social change within services and communities across Dorset over the next ten years. By bringing your experience of leading transformation and developing systems and processes you will be part of achieving ambitious goals and demonstrable results. You will have a key role in determining and ensuring that our resources, processes, people strategies and digital capability are aligned with and fully support the charity’s strategy and strategic objectives.
The post will be based primarily at the charity’s main office in Dorchester, but with some flexibility for alternative working arrangements.
About You
We are a unique and values-based, collaborative and innovative organisation that strives towards continuous learning and improvement.
- You will be a natural, enthusiastic and assets-based leader, with experience of transformational change, digital innovation and working in complex environments.
- You will have senior operational line management experience in public, private or voluntary sector, as well as experience of working at senior leadership level within an organisation.
- You will be able to combine strategic insight with operational complexity and demands.
- You will have experience of developing systems and processes for impact reporting, quality assurance and compliance, as well as being responsible for digital transformation and change management work.
- Your previous experiences of being collectively accountable in the areas of quality, impact, compliance, resources, digital and communications will enable you to fulfil this role.
- You will be exceptionally organised, with high level of attention to detail and your positive, flexible and conscientious attitude will shine through.
- You will be passionate about our work, committed to achieving impact and quality, an excellent communicator and personally aligned with our values.
You might currently be working in the not for profit, private or public sectors, but wherever you come from, you will be excited by this meaningful role and the unique opportunity to be part of an inspirational team, making real difference to people’s lives in Dorset.
If you are interested in this role, please apply by sending your CV and a covering letter explaining why you are interested in this role and working within our organisation.
During Covid 19
There is no fixed closing date for this role, for several reasons. We are deeply committed to finding the right person for this role. We will be reviewing applications and shortlisting on a rolling basis and closing the process when we have appointed the right candidate. During this time, our interview process will take place in stages and include a combination of Microsoft Teams video calls and 2-3 practical relevant tasks done offline, to allow you to demonstrate your ability in relevant key areas. This approach aligns with how we work, will be values based, as well as focused on results and finding out about you. We are looking forward to hearing from you.
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The client requests no contact from agencies or media sales.
Lead our work helping education organisations to evaluate their impact, learn from it, and prioritise what is working best to improve outcomes for children and young people
The organisation
ImpactEd is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education.
In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We exist to address this evaluation deficit, helping schools and those working with them to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.
Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education and we were finalists in the Education Resources Awards. As of 2020, we reach over 60,000 young people and have launched a new partnership with Big Change to support our vision to achieve system-wide change. We are a small, dedicated and growing team committed to maximising social impact: a mix of former teachers, academic researchers and software developers, our work is overseen by a Board with significant experience of social entrepreneurship, third sector leadership and educational improvement.
The opportunity
We work with both schools and other education organisations such as charities and universities (our ‘impact partners’). This role is a newly created leadership position to drive our work supporting impact partners such as CoachBright, Jamie's Farm and SOAS to assess and improve their effectiveness. The Head of Impact Partnerships will define, deliver and refine the strategy for these collaborations: managing partnerships first-hand, leading sales and business development, and ultimately ensuring that this work contributes to directly improving the life chances of young people.
The role involves a mix of hands-on partnership management and leadership responsibilities. For example, you might work on projects such as supporting Oak National Academy to develop their evaluation strategy while delivering over 13 million online lessons during lockdown, or helping Yes Futures to assess the impact of their new approach to supporting young people’s personal development and wellbeing. At the same time, you will have overall strategic responsibility for this area of work, and contribute to organisational direction as part of our leadership team. You will lead business development and, as our partnerships continue to grow, we would be looking for you to build and train a team.
We are looking for a broad skillset to support this ambitious brief. We are open to a range of backgrounds, but real advantages would be: experience and insight into research and evaluation, especially within the UK school system; partnership management expertise; familiarity with leading people and strategy; and an entrepreneurial streak including business development experience. You would be joining a dynamic social enterprise with opportunities for significant development and progression in line with organisational growth.
We welcome both full-time and part-time candidates: we expect that a minimum commitment of around four days per week is likely, but are happy to discuss how we might fit your working pattern. We are keen to encourage applications from a diverse range of candidates, whether by gender, ethnic group, sexual orientation or other characteristics.
To find out more about the role and the organisation, see the full job pack at tiny.cc/HIP. The application deadline is Monday 27th July at 9am.
The client requests no contact from agencies or media sales.
Remote working or based at one of our Shelter Offices (to be discussed and confirmed)
Closing date: 19th July 2020 at 11.30pm. Interviews: Initial interviews : 29th and 30th July 2020. Final Interviews: 5th August 2020
Are you a highly skilled manager with proven experience of overseeing complex services, budgets and contract requirements in a large-scale operation across a wide geographical area, ideally in the voluntary/not for profit sector? Can you evidence where you have led change, driven efficiency and improved service effectiveness?
Then join Shelter as Head of Local Services - North and you could soon be responsible for the strategic and operational oversight of our Hubs in the North region, driving through a change programme that will revolutionise how our services are delivered.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
With more than 500 staff and an annual budget of over £20 million, our Local Community Services division provides expert advice and support over the phone and face-to-face from a national network of Shelter hubs. Our vision? For our hubs to be at the heart of their communities, bases for activism as well as for help and support. To deliver a personalised housing service developed with the local community, which brings together all of our resources and expertise to maximise our impact on local housing issues and needs. You’ll help make sure we do this in our North region.
About the Role
This high profile role is all about transforming, rather than simply managing, services. Indeed, we want you to deliver a change programme with your managers that will ensure hubs inspire and enable people to support us in delivering sustainable systemic change for individuals, the wider local homeless community and local homeless practice. This will involve a massive shift in mindset on how our services are delivered and we will look to you to make suggestions in how to bring about tangible improvements. This is not a static change programme, it will need to continuously improve in order to meet ever-changing demand and deliver high quality, integrated services that meet the holistic needs of those in housing need.
About you
To succeed, you’ll need significant experience of leading change, driving efficiency and improving service effectiveness, along with a track record of managing remote teams across a large geographical area in a matrix management framework. You’ll also need experience of engaging with communities, understanding how they operate and working with them to drive systemic change. The tenacity, persuasiveness and resilience it takes to build partnerships and deal with push backs is important too, as is the compassion and empathy it takes to work with service users and people with lived experience and volunteers.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our North Region management team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
To apply please email your CV and a supporting statement that addresses the key criteria on the job description via the apply button.