Head Of Insight Jobs in Home Based
The Youth Endowment Fund
Head of Evaluation (Targeted Projects)
Reports to: Assistant Director of Impact, Programmes and Partnerships
Salary: £64,500
Contract: 12 month – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Monday 14th October 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will:
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Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity.
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Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators.
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Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners.
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Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.
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Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation.
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Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Give clear examples where your experience directly relates to the “About You” section in the JD.
We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.
c. £65k per annum
9 month fixed term contract (maternity cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.
As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including one-off and regular donations, eCommerce customers, subscription products, campaigning actions or supporters leaving gifts to UNICEF in their Will.
You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences.
You will be a values-based leader, with extensive experience of inspiring teams to achieve strategic objectives. You will have extensive experience of developing and implementing successful marketing strategies, including financial management, strategic planning, monitoring and reporting of KPIs.
Act now and visit the website via the apply button to apply online.
Closing date: 12 midday, Tuesday 1 October 2024.
Interview date: w/c 7 or 14 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 31 October 2024
Contract status: Global post, full-time
Start date: As soon as possible
Contract duration: 2 years fixed term (with the possibility of extension)
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £72,373 (UK); circa IDR 485,003,837 - IDR 717,805,679 (Indonesia); circa KES 4,852,623 - KES 7,181,882 (Kenya); circa TZS 70,126,672 - TZS 103,787,474 (Tanzania); circa MZN 3,273,650 - MZN 4,845,001 (Mozambique); circa XOF 20,296,316 - XOF 30,725,376 (Senegal); circa USD 27,768 - USD 38,846 (Timor-Leste); circa BZD 73,087 - BZD 94,560 (Belize); circa MGA 63,076,355 - MGA 91,145,332 (net per annum; only applicable in Madagascar).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge sharing events both online and face to face across the organisation in addition to overseeing technical publications.
We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Food Security. This individual will oversee the Food Security function, including the development, refinement, and roll out of tools and training to support partners around the world as they establish initiatives targeting fish production, availability and affordability, to promote nutrition, food security and financial returns of fishers through assessments of the nutritional value of key fisheries, sustainable fisheries management, waste reduction initiatives, and interventions that increase the economic and nutritional value, as well as durability, of fish catch. These types of tools and materials include:
- Accessible tools and appropriate technologies:
Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common activities, such as meeting facilitation guides or decision-making tools to help communities decide which fish and fisheries to focus management attention on.
- Training resources:
Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.
- Knowledge development:
Structured learning experiences to transfer theory to practise and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.
- Skill development:
Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.
As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team, the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distil learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the centre of decision making.
The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, the Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.
At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Food Security will have a strong understanding and technical experience of food security and nutrition programmes in coastal fishing communities and initiatives to reduce losses in catch value (both nutritional and financial), with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.
Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Global Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in leadership and decision-making.
The successful candidate will have a deep understanding of the complex challenges facing tropical coastal fisheries and the small-scale fishing communities that depend on them. They will have extensive, practical experience of working with coastal communities in Africa, Asia, or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.
The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, the private sector, and other technical experts. They will feel comfortable representing the organisation externally.
The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to the Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.
The core technical scope of the role’s portfolio will include:
- Data-driven assessments and interventions to improve food security and nutrition for healthy and resilient fishing communities, including nutrition education and supporting nutrition-sensitive fisheries management measures;
- Interventions to improve nutrition and financial returns for fishers operating in low-resource, data-limited fisheries, including through improved fishing techniques, transport, storing, processing, and marketing;
- Following and informing best practice and policy for improving fisher’s nutritional and financial returns.
The client requests no contact from agencies or media sales.
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About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
The Head of Research and Delivery will lead the delivery of programmes, client-facing projects and research initiatives for GDI Hub CIC, working across the key themes of Disability Inclusion, Inclusive Design and Cities, Climate Change, Gender, Financial Inclusion and Assistive Technology. It is expected that the role holder will have considerable experience across at least two of these themes and an appetite for both broadening and deepening their knowledge across the others. They will also collaborate with research leads and teams based across GDI Hub including the Academic Research Centre (ARC) at UCL.
This is a senior, strategic, role responsible for team management and leading key projects, leading client, donor and government relationships, and providing strategic subject matter expertise. It would suit someone with a proven-track record in the sector and requires a strong aptitude for strategic thinking, delivery management and the creation of tenable and evidence-based recommendations. They will be creative and collaborative with a drive to make the world a fairer place, inspiring others to do the same.
They will be responsible for delivery on projects and research under their remit and contribute to the development of new projects and research, working closely with partners and clients. Current funders, partners and clients include the UK Foreign Commonwealth and Development Office, Asian Development Bank, Climate Investment Funds, UNICEF, Carbon Trust and Expo City Dubai. This will involve leading a permanent team of six, which is expected to grow to eight by Q4 2024-25, and any external consultants brought online as required to deliver across a portfolio of work.
Role Responsibilities
Project and Research Delivery and Management
- Lead a growing portfolio of projects under the Research and Delivery team including a current portfolio of circa 10 active projects.
- Leadership of Global Thematic Goods sub-programme under the AT2030 programme, with direct project leadership of 2 workstreams (inclusive infrastructure and inclusive climate resilience).
- Lead the intellectual and strategic management of project delivery, ensuring that projects deliver clear messages aligned to programme targets, client needs and project scope and deliver impact.
- Take overall responsibility for the quality and timeliness of project delivery and deliverables, ensuring project management processes and procedures are being implemented correctly and outputs are to the highest standard in line with GDI Hub style.
- Provide overall research leadership in GDI HUB CIC, instilling academic rigour and driving innovative and inclusive research, managing researchers to deliver high quality outputs that are evidence-based, meeting internal/external expectations and tailored to target audiences.
- Plan and manage workplans, including emergent risks, challenges, change requests, budgets, travel, schedules, and scope.
Client Management and Reporting
- Manage and develop relationships with partners and stakeholders, to support effective collaboration.
- Provide leadership in client facing discussions, understanding needs and priorities, and linking these to project and team delivery plans.
- Engage with emerging opportunities as appropriate, leading proposal development with the wider team.
- Service project reporting requirements and instruct timely invoicing against project agreements.
Support Communications and External Engagement
- Strategic leadership of external engagement across their portfolio, attending and speaking at events, conferences and project workshops as needed, to drive impact of our work.
- Provide input to communications content and the events pipeline to further raise the profile, reach and impact of GDI Hub’s work.
- Write insight reports, blogs or other content to support communications and external engagement as required.
- Highlight communication, networking and new work opportunities arising from project and client engagements.
Internal Team Management
- Manage and support the research and delivery team ensuring team members are informed, connected and working as a team, ensuring shared understanding of projects and individual delivery responsibilities.
- Work closely with the COO and Programme Management team to ensure sustainable delivery and resource management processes are followed.
- Ensure team resources are used in accordance with project budgets and actively tracked throughout delivery. Review resource capacity and factor into any new project bids or repeat business opportunities.
- Direct line management of Senior Inclusive Design Manager, Senior Financial Inclusion Researcher, Senior Social Researcher and Inclusive Climate Researcher. Support the team in their own line management responsibilities in line with planned activity.
Application Procedure
To apply for this role, please submit your CV and a covering letter describing how your skills and experience are relevant via the 'Apply via website' button no later than noon (GMT) on Wednesday 9th October 2024. We will be considering applications on a rolling basis, so we encourage you to apply as soon as possible.
We expect the selection process to include two interview stages, with interviews starting from late September as we review candidates on a rolling basis.
We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment. We encourage early applications. Please be advised that only shortlisted applicants will be contacted. For an informal discussion about the role, please contact Mikaela Patrick, Head of Research and Delivery (contact details on full job specification).
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Programmes is a critical role for the organisation, responsible for ensuring DEC funded programmes meet programmatic standards, are fully traceable, routinely monitored and comply with organisational procedures and institutional donors’ requirements. In addition, the Head of Programmes is also appointed as the Serious Incident Reporting (SIR) Officer, serving as the first point of contact for member agencies to report incidents regarding safeguarding, financial misconduct and reputational risk.
Externally, the Head of Programmes liaises with the Foreign, Commonwealth and Development Office Senior Response Officers, UN OCHA, Charity Commission, Emergency Appeals Alliance, Member Agencies including Humanitarian Directors and in-country colleagues.
Key responsibilities:
Communication and Collaboration
- Key point of contact with member colleagues regarding programmes finance, adaptive programming and DEC compliance, facilitating timely and accurate communication.
- Contribute to DEC functional and advisory groups, Board sub-committee meetings and Board meetings including participation in Humanitarian Directors meetings.
- As a key point of contact with FCDO SROs, develop and maintain a positive and collaborative relationship, and ensure timely delivery of all UK Aid Match MOU obligations.
- Strengthen and maintain colleagues understanding of DEC’s ways of working both internally and externally (DEC HQ members, in-country colleagues and local partners and key stakeholders).
Analysis and Reporting
- Provide oversight to the review and analysis of member charity appeal budget plans and financial reports with a focus on compliance with DEC policies and good practice guidelines to assess unusual variances and value for money considerations.
- Deliver and contribute to timely and high-quality infographics, reports and briefings for key stakeholders and institutional donors including Board of Trustees, FCDO and BBC.
- Manage & maintain investment in public transparency and demonstrate DEC’s contribution to the humanitarian sector, including reporting to IATI and UN OCHA Financial Tracking Service (FTS).
- Continuously develop, improve and manage DEC’s Knowledge Information Management systems (KIM), as user-friendly collaborating platforms that enhance learning and enable data analysis, visualisation and high-quality reporting.
- Collect, analyse and present accurate and timely data to help inform a rapid assessment of appeal Criteria 2 for both rapid onset and evolving protracted crises and contribute to the development of the Case for Appeal.
Management and Leadership
- Holistic and flexible approach to any given scenario/context, whilst ensuring a robust process is followed, recorded and documented.
- Deputise for the Director of Humanitarian Programmes and Accountabilit
- Effectively line manage and provide leadership to Grant Managers and Programme Officers, contributing to the high performance of the Programmes & Accountability team.
- Manage the Appeal Surge Roster (external consultants) including overseeing recruitment and necessary training.
- As Serious Incident Reporting Officer, manage processes and support with onward reporting to key stakeholders including FCDO and Charity Commission.
- Manage service providers as required.
If you have managed similar portfolios in humanitarian organisations, have demonstrable leadership qualities, with a proven ability to represent organisations at the highest level, then we would love to hear from you.
How to apply
Please apply with your anonymised CV & cover letter.
We will be interviewing on a rolling basis, with the intention to fill the role by November 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, you confirm understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Tommy’s is the largest UK charity researching the causes and prevention of pregnancy complications, miscarriage, stillbirth and premature birth. Is looking for a motivated individual with strong communications skills to lead their Research Team.
We have a clear ambition at Tommy’s to stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone. The charity funds high-quality research into the causes and treatments of baby loss and complications, to save babies' lives. In addition, we also provide trusted pregnancy and baby loss information and support.
Tommy's is at an exciting time with a new strategy and delivering against it to reach our goals. We need an exceptional and motivated individual to lead our research function. The post holder will ensure that our £2 million annual research spend funds the best work. They will lead funding, governance, public and patient involvement and work closely with the Director for Research, Programmes and Impact to support strategic delivery.
The Head of Research will understand the research landscape and the processes required for research funding and governance. They must also understand the role that the Association of Medical Research Charities (AMRC) has in supporting this. The post holder will be a strong communicator who can build relationships at all levels, both internally and externally, and work effectively to deadlines and under pressure.
If you have experience in the research funding environment, a strong commitment to patient and public engagement, and are a self-starter who can drive forward programmes of activity, apply now.
For full role details and how to apply can be found on our website under vacancies.
Applications must CV and cover letter (max two sides) explaining motivations for applying to the role and skills that you would bring to it. Please also complete the diversity monitoring form. Closing date for applications is Monday 30th September 2024. In person interviews to be held on either 15th or 16th October 2024 in London.
Location: London, Hybrid
Hours: Full time/35 hours per week
Contract type: Permanent
Salary: £49,000-53,000
Annual leave: 25 days per year + bank holidays
The client requests no contact from agencies or media sales.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
ABOUT GLAN
The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.
Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.
More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law.
ABOUT THE ROLE
As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.
You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.
A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.
By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies.
Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.
This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.
KEY RESPONSIBITIES
Communications Strategy
- Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
- Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
- Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
- Create and manage the departmental budget in alignment with the overall communications strategy.
- Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
- Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.
GLAN brand
- Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
- Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
- Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications.
Senior Leadership Team (SLT)
- Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
- Represent the organisation externally at events, conferences, and meetings.
- Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
- External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
- Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.
GENERAL RESPONSBILITIES
- Undergo ongoing training to stay updated with changes and new developments in the legal field.
- Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
- Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.
POSITIVE ACTION STATEMENT
We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.
BENEFITS
You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:
- Salary £50,000 - £55,000
- Home working
- We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
- We have access to an Employee Assistance Programme.
- 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
- Enhanced maternity, paternity & adoption pay
- Enhanced compassionate & bereavement leave
- Paid wellbeing leave
- Access to co-working spaces
- Homeworking allowance (as per HMRC guidelines)
- Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes
QUALIFICATIONS
A degree or equivalent professional experience in a relevant discipline.
EXPERIENCE
Essential
- At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
- Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
- Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
- Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
- Experience working with external agencies
Desirable
- A progressive communications style empowering the communities we support.
SKILLS & KNOWLEDGE
Essential
- Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
- Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
- Excellent interpersonal skills
- Ability to spark collaboration with external and internal stakeholders
- Works well to deadlines
Desirable
- Experience of developing communications strategies for small NGOs
- Experience of, and interest in human rights and environmental issues
SPECIAL REQUIREMENTS
GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.
GLAN VALUES
GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:
Community Centred
- Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.
Partnership Focused
- Building and maintaining key relationships internally and with press, partners, networks and communities.
- Experienced in coordinating communication campaigns with external networks.
Radical
- Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
- We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.
Creative
- Bold, innovative, and creative in the identification, development and communication of our work.
Tenacious
- Build long term case strategies to persist in awareness raising and maximising support for our cases.
The client requests no contact from agencies or media sales.
The Royal Marsden Cancer Charity exists to support the pioneering work of The Royal Marsden, a world-leading and internationally renowned cancer centre. Our support enables the hospital to change the lives of cancer patients, and their families. around the world.
We raise funds to support life-saving cancer research, the construction of new world-class facilities, personalised treatment and care and investment in state-of-the-art equipment.
We are a very ambitious organisation which has gone through transformational growth over the past five years and exceeded our fundraising targets. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the next 5 years.
To support us on our growth journey we now have an exciting opportunity to join us as our permanent Head of HR. Reporting into the Associate Director of Corporate Services and Grants, you will be the HR professional lead for the organisation.
Key deliverables:
- Act as a strategic business partner and trusted advisor to senior leaders, developing excellent working relationships with the Senior Leadership Team, providing sound senior level HR advice, using data and insights to inform decision-making and drive performance.
- Effective delivery of day-to-day HR management and oversight, including HR Policies, performance management, staff surveys, pay and benefits and employee engagement, whist inspiring any direct reports and external consultants to deliver exceptional performance.
- The continuous development and management of a Learning and Development programme which delivers on the needs of a high performing fundraising organisation.
- Embedding EDI into all aspects of the management and development of people, to ensure we are able to attract, engage and retain a diverse and inclusive workforce which reflects the diversity of the cancer community we support.
This is a pivotal role for us, we need a visible, pragmatic and highly personable HR leader to help us achieve the ambitious targets that we set ourselves, both as a Charity and individually. Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
Our aim is to create a workforce which is representative of the diversity of the cancer community that we exist to support, whilst contributing to the creation of a more equitable, diverse, and inclusive charitable sector
We operate hybrid working with significant office presence required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
Leading the Data Insights and Operations team, this role is key to advancing our fundraising strategy by utilising data analytics to inform decision-making and enhance donor engagement. You will manage all aspects of data governance, reporting, and operational efficiency and driving innovations that support the charity’s goals. Through ensuring high standards of data compliance, you will lead the development and implementation of a more advanced digital landscape, building a robust data function driven by insights.
Your experience and technical expertise will be essential in evaluating and recommending emerging technologies to strengthen our capabilities.
This is a full-time, permanent role that can be based anywhere within the UK.
Key duties include:
- Lead and develop the Data Insights and Operations team, fostering a culture of innovation and improvement.
- Provide strategic direction for data initiatives and operational functions across the organisation.
- Prioritise, delegate, and manage daily operations of the function.
- Resolve day to day issues with colleagues and 3rd parties.
- Ensure teams have sufficient support to provide the agreed level of service.
- Provide a stimulating, supportive and safe working environment.
- Drive Mary’s Meals UK’s data driven decision making through advanced analytics, ensuring insights support fundraising, donor engagement and organisational goals.
- Oversee data governance, ensuring accurate data management, reporting and compliance with legal standards.
- Lead the design and delivery of an enhanced digital landscape, leveraging technology to improve data capabilities and operational efficiency.
- Evaluate, recommend, and implement emerging technologies to strengthen the charity’s digital and data infrastructure.
- Lead on UK GDPR and DPA2018 compliance and reporting, including data management and retention, acting as Data Protection Officer for Mary’s Meals UK.
- Lead on key operational functions, including IT, data protection, travel, charity governance, risk management, facilities and insurance.
- Ensure efficient and effective operational processes.
- Monitor the external environment to identify new opportunities and challenges; developing reports and plans to ensure an appropriate and timely response.
- Manage effective systems for monitoring, evaluation and reporting of service delivery outcomes.
- Lead, facilitate or contribute to improvement and development of projects across the organisation as required.
Your covering letter should fill no more than two pages of A4 and make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity No. SC022140
As part of Alzheimer’s Research UK’s Strategic Marketing Leadership Team, the Head of Marketing Planning plays a pivotal role in planning and integrating the charity’s marketing programmes to accelerate progress towards a cure.
The Strategic Marketing directorate lead collaboration across the charity to ensure a cohesive public facing narrative and marketing plan that will drive onward customer engagement and action. We do this through growing brand awareness, delivering excellence in digital capability and marketing, providing outstanding fundraising and marketing insight, and creating a single source of truth for marketing performance. You will work alongside the Head of Brand, Head of Digital and Head of Insight and Strategic Development.
The Head of Marketing Planning is responsible for driving planning and programme excellence across our marketing teams and initiatives that will support and increase informed collaboration. This role will have ownership of key planning and operating models that allows ARUK to deliver effective marketing programmes to achieve our goals. You will be responsible for proactively identifying opportunities to improve the effectiveness of our overall marketing programme.
This is a brand new role for the charity and as such you will be expected to shape and develop the resource this function will require, assessing the current situation alongside your peers and the senior leadership team and compiling a recommendation.
Main duties and responsibilities of the role:
Setting ourselves up for success
· Assess and prioritise the varying needs across the charity for greater marketing integration, improved planning, more consistent measurement and improved ways of working.
· Partner with fundraising, communications, campaigning, digital, brand and marketing teams to deliver a consolidated marketing plan across owned, shared, earned and paid media, championing planning principles and a collaborative approach to ensure opportunities are explored and integrated for maximum effect.
· Lead the development of an overarching, insight driven audience strategy, ensuring buy in and support. Ensure all key audiences are reflected with a clear rationale. Oversee how these audiences are being targeted and performing on an ongoing basis.
· Working with the Senior Leadership Team, Head of Brand and Head of Communications, develop a single, joined up narrative for the organisation to underpin all marketing and communications, reviewing on an annual basis.
· Develop a single source of truth for measuring marketing effectiveness, establishing common and comparable measures to enable a flexible approach to budget optimisation across all key budget holders. Ensure shared marketing performance and insight to inform future plans.
Leadership and people management
· Develop a clear resourcing plan and recruit to this brand new team. Bring in talent and ensure individuals are inspired, motivated, challenged and supported and actively embed Alzheimer’s Research UK values and leadership attributes across all activities. Champion the principles of Equity, Diversity and Inclusion.
· Promote collaborative working across various marketing teams across the charity, developing a culture of one marketing team, one marketing plan.
· Lead cross functional working groups to ensure goals are met, specifically to make the most of key moments during the year and ensure ongoing best practice in planning and measurement.
· Lead and oversee ways of working with key marketing partners such as our media agency, ensuring agency roles are fully understood, agencies work effectively with each other and specifically that the media partnership is successful through routine, 2-way reviews and assessment.
Marketing optimisation
· Lead the development of propositions and plans to maximise the impact of key moments through the year; both proactive and reactive, such as World Alzheimer’s Month or new drug discoveries.
· Ensure we have the optimal balance of spend, channel and audience to drive media performance and efficiency.
· Consult with key stakeholders to identify opportunities and gaps in our marketing skillset, putting plans in place to maximise emerging opportunities, for example with the Research community and healthcare professionals.
· Play a key role in reviewing and improving ways of working across marketing activities, including but not limited to briefing processes, campaign analysis, sharing of insight and taking forward indicated actions.
What we are looking for:
· Strategic thinker with significant experience planning and integrating multi-channel campaigns across a number of functions.
· Ability to develop, interpret and translate a range of measures and business intelligence to direct decision making.
· Experience of building and leading a diverse team, establishing resource and skillset required, and recruiting and developing talent.
· A natural planner with project management skills; experience of leading cross functional teams to deliver and execute a single plan.
· Ability to balance conflicting priorities to drive the right outcome for an organisation, in line with agreed strategic goals.
· Experience of working with agencies to get the very best out of the relationship.
· Experience of developing and implementing successful new processes and ways of working across multiple teams.
· Knowledge of the relationship and importance of integration across CRM systems and Digital platforms.
· Budget management, ensuring best allocation of investment to deliver optimal results.
· Exemplary leadership skills with both practical and short/long term strategic vision.
· A natural collaborator; ability to build relationships and inspire confidence and respect at all levels; strong team player.
· Excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· Influencing skills that ensure a clear understanding of and agreement to the direction of travel across an organisation.
· Insight and audience driven; a customer first, evidenced approach.
· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement.
· Strong work ethic and a high level of personal integrity.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £65,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd September 2024, with interviews likely to be held week commencing the 30th September 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
A little bit about the role
This advert will close at 9am, 23 September 2024
Our people and culture are the critical enablers for us to achieve our mission.
Frontline needs to sustain a brilliant and high performing workforce that is driven to be the best they can, and our Head of People leads the work and team responsible for achieving this.
As the leader of the People team, you will oversee all aspects of the employee lifecycle, including strategy, performance, recruitment, induction, learning and development, diversity and inclusion, engagement, policies and more.
You will be an exemplary role model and leader championing high performance within a culture of freedom and responsibility. Your ability to build and develop strong and trusting relationships will underpin your excellent domain knowledge, sound judgement, comfort with pace and focus on outcomes.
Some key responsibilities include:
- Develop and implement our People & Culture strategy, goals and annual delivery plan
- Oversee all internal D&I initiatives including the D&I working group, point of contact for affinity group and all D&I training
- Line manage the People Team to achieve high performance of both the team and organisation
- Play a proactive role as a member of the Leadership Group and Operations team to champion high performance and our culture – supporting colleagues wherever priorities are identified, and the need is greatest
Please note that this role is a 12-month fixed term contract to cover for maternity.
A little bit about you
We’d like to see applicants who have experience leading and managing a HR team, who are able to empower, motivate and set strategic direction towards organisational goals. You will have strong knowledge and understanding of all areas of HR, able to build strong relationships and an ability to apply employment law in a pragmatic way to deliver principled solutions.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
First Give
First Give was founded in 2014 to inspire, equip and motivate young people to make a difference to the causes they care about. As we approach our second decade, it is an exciting time to join the charity. Our vision is of a more generous society where all people are willing and able to give their time, money and skills to causes that they care about.
We are currently developing a new strategy which by which we aim to have reached a million young people by 2034. We intend to do this by developing new programmes and activities that will support us to achieve our mission: to create opportunities for young people to be inspired and empowered to give their time, money or skills to charities and causes that matter to them. Our existing programmes are delivered in partnership with schools across England and Wales, ensuring that as many young people as possible, regardless of their background have the opportunity to take part.
Our values at First Give inform who we are and what we do. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
Head of Programmes role
The Head of Programmes will oversee all elements of programme design, development and delivery at First Give. They will lead the Programmes Team, including line management of two Programme Managers, ensuring high quality delivery of all First Give programmes
Contract: Full time, permanent
Salary: £43,000 (+£2,000 London weighting if applicable)
Location: This role will be hybrid, with 2-3 days a week based in our office in Central London (West Hampstead). Regular travel across England and Wales will be required.
Reporting to: Director
Direct Reports: 2-3 Programme Managers and Facilitator Officer
Key responsibilities
Programme Delivery
- Lead the Programmes Team to ensure all First Give partner schools are supported to deliver outstanding First Give programmes
- Oversee and monitor delivery of First Give programmes at partner schools, including planning and tracking programme delivery against the charity’s ambitious targets and deadlines and ensuring First Give is resourced to deliver planned programmes (programme resources, personnel and budget)
- Lead on procurement and provision of First Give programme resources
- Provide regular updates for the Director on programme delivery and performance across all partner schools
- Manage escalated objections or issues raised by partner schools and other relevant stakeholders
- Support the Programmes Team to recruit, train and support a team of freelance facilitators to ensure all First Give schools receive excellent quality sessions and events at their school
- Ensure retention of existing partner school relationships year on year to organisational target
Programme Development and Improvement
- Ensure First Give Teacher Hub and all Programme resources are up to date, accessible and high quality
- Lead on annual programme resource improvement process for all programmes
- Lead on the development of new programmes at First Give in line with organisational strategy (including First Give Primary, First Give Step Up and First Give One Day)
Monitoring & Evaluation
- Develop and implement a robust Evaluation Plan to ensure First Give is consistently able to report on the impact and efficiency of its programmes
- Coordinate the collection and utilisation of data and insights on programme delivery and impact to implement improvements to programming
- Provide impact data in an easily accessible format for use by the Director, Deputy Director and others for fundraising, reporting and other communications
Programmes Team Leadership
- Develop and cultivate a positive, hard-working and happy team culture in line with First Give brand identity
- Manage complaints and/or performance management issues effectively to ensure success of individuals and the wider team
- Line manage the Programme Managers, ensuring development opportunities
Youth Voice
- Work with the Director to develop a new approach for First Give to encourage, engage and amplify young people’s voices in the development of our work
- Create meaningful opportunities for young people to influence and engage with our work and impact
Safeguarding
- Act as First Give’s Deputy Designated Safeguarding Officer, ensuring compliance with our safeguarding procedures and processes and working to develop a culture of safeguarding within the organisation
The job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
- Passionate about young people and their potential to drive social change
- Excellent project management skills
- Experienced line manager and team leader with excellent people management skills, including coaching and motivating others
- Experience developing strong relationships with remote and external stakeholders
- Experience of working in the secondary education sector/with teachers
- Experience designing and developing high quality programmes for delivery in a school environment
- Experience recruiting and managing volunteers and/or freelancers
- Excellent attention to detail and high standards
- Strong objection handler with customers/clients
- Ability to build rapport with senior leaders in the education sector
- A strong understanding of monitoring and evaluation techniques
- A demonstrably proactive worker, able to work well alone and as part of a team
- Understanding of safeguarding processes and good practice
Desirable
- Experience of remote line management
- Experience of working in a remote, decentralised team
- Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give.
- Access to Health Assured (health and wellbeing) Employee Assistance Programme.
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
- Training and professional development budget, with regular training offered through the Pears Foundation.
- Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service.
- Multiple team socials throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. We would also request that you fill out our equality & diversity monitoring form (this will not be linked to your application).
1. Application closes: Monday 23rd September, 9am
2. Interviews: Thursday 3rd October
3. Start date: Monday 18th November or as soon as possible after this date
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Operations
Location: Kings Hill, Kent with some travel to London, occasional remote working
Reporting To: Managing Director, Charities Aid Foundation UK
Contract: Full time, Permanent
Salary: Up to £95,000
Date Closes: Monday 23rd September 2024
Careers4Change is delighted to be supporting CAF (Charities Aid Foundation) in their search for a new Head of Operations.
Role Purpose:
This is an exciting opportunity to lead the integration and management of a new Operations function ensuring the best possible outcomes for CAF’s donor clients and charity partners by creating a highly efficient operating model that delivers excellent support for frontline teams.
The department delivers various functions including due diligence on our donors (customer due diligence) and charities that we fund (charity verification), payments to charities, operational and administrative support and contact centre.
About CAF
CAF is one of the UK’s largest charities by income, providing market leading giving products and services to charities and donors.
We are in the midst of a key digital transformation programme that will help us to deliver a step change in growth and efficiency and are about to embark on our next three-year strategy.
We’re looking for a talented Head of Operations to join our senior leadership team and help to guide the organisation through this critical juncture.
Responsible for:
- Corporate Client Experience & Engagement Manager
- Senior Management Team Assistant
- Business Architect, Customer Operations
- Charity Verification & Client Operations Manager
- Contact Centre and Support Team Operations Manager
- Head of Customer Due Diligence
Key Responsibilities:
Strategy and leadership
- Integrate and lead a newly formed Operations team that brings together the contact centre, customer due diligence, charity verification and payments teams, forming an integral part of Giving and Impact Services
- Lead the team in its work to deliver excellent operational support to frontline teams constantly improving service standards and operational efficiency
- Take the lead role in the operations stream of CAF’s strategy with responsibility for day-to-day management of the strategy
- Work closely with colleagues in product to leverage customer insight, make continual improvements to CAF’s products and ensure full integration with the strategy
- Ensure that the size, skills and structure of the new Operations team is commensurate with providing excellent client service and creating a financially sustainable organisation
- Actively foster a customer-centric culture dedicated to finding new and innovative ways to serve all stakeholder groups, maximising impact and effectiveness
- Work closely with HR to ensure effective training and development needs are identified and appropriate programmes are delivered across the division to support succession planning and provide development opportunities
- Play a leading role in CAF’s Leadership Group enlisting support of peers and sharing expertise with other areas of CAF
- Play a key role in the Giving and Impact Services leadership team working closely with the other heads of department to maximise collaboration between teams
- Take a data-driven approach to improving customer services and operations including the key cause of client complaints, transaction processing times and bottlenecks, and the end-to-end transaction journey
Governance
- Work with relevant colleagues to ensure that CAF maximises the value of its data and implements effective data governance
- Take overall responsibility for the delivery of quality management information ensuring this is shared in a manner that drives continual improvement
- Set and help deliver targets/KPIs across operations to keep the team focussed on the most important activities
- Working with the Managing Director, Giving and Impact and other colleagues to ensure that robust governance is in place especially risk management, financial crime, compliance with charity regulation and governance of BAU activity
- Ensure compliance with all risk management practices and policies across the team
- Ensure timely reporting to regulators including the annual Give As You Earn submission to HMRC
Policy and Process
- Own all Policies and Standards related to: Non-cash donations, Verification and Donor-Led Loans, including their regular review and improvement for better customer outcomes
- Challenge existing processes where they cause inefficiency or result in a poor customer experience, leading on the implementation of alternatives
- Work with the Transformation team to design and develop new systems and processes that improve the customer experience and are easy to manage
Payment processing
- Lead the creation of a new, centralised distribution (payments) unit to create savings in processing time, workflow, cost and resource and deliver better customer outcomes
Due Diligence responsibilities
- Work with the General Counsel and Executive Director for Governance to strengthen the ‘First Line of Defence’ capability within Charities Aid Foundation (UK)
- Accountable for the design and implementation of appropriate controls and processes to ensure they are compliant with internal policies and external regulation, in particular FCA for AML\KYC, HMRC and Charity Commission for gift aid and charity verification
- Accountable for the development and implementation of the Charity Verification policy, ensuring it meets internal policy requirements and those of external regulators such as HMRC and FCA
Skills and Experience:
Experience:
- Proven track record of managing large and complex operations Teams
- Leading teams that manage complex manual processes
- Managing internal and external stakeholders of all levels
- Proven track record of designing and implementing large process and systems changes
- Track record of achieving excellent customer service results as measured by third parties such as Institute of Customer Service
- Successfully managing multi-channel service operations including email, phone, webchat and social
- Managing large change projects (desirable)
Qualifications
Appropriate professional qualification or degree/post-graduate Qualification
Training
Management
Financial services
Specialist Skills/ Ability/Knowledge
- Understanding of project management methodologies
- Change management
- Ability to direct and lead large teams in meeting business targets
- Ability to analyse reports and identify opportunities and trends
- Demonstrate ability to successfully negotiate and influence at a senior level
- Ability to influence a diverse range of internal stakeholders (executive and non-executive)
- Ability to create a sense of community and agreed purpose across a large team
- Ability to display working understanding of financial industry and regulatory requirements including Charity Commission guidance; Charities Act; Trustee Act
- Ability to display a good understanding of corporate governance and risk management
- Computer literacy
Are you ready to lead a finance team in a dynamic, purpose-driven environment?
Challengers is looking for a passionate and experienced Head of Finance to join our Senior Leadership Team, taking the helm of our finance operations and supporting our mission to transform the lives of disabled children and young people through the power of play.
Who We Are
At Challengers, we break down the barriers to play and make it possible for every disabled child and young person to play and have fun, without limits. Our mission is to transform the lives of disabled children, young peopleand their families through the power of play, to reach our vision of A world where all children and young people can play together, freely.
What We Offer:
- Generous Holiday Package: 31 days, including bank holidays, with additional days for long service. Plus, after your first year, your birthday off!
- Work-Life Balance: We value work-life balance and aim to support our teams in delivering the best outcomes for both those who use our services and our staff
- Free Training: Opportunities to expand your skills, including courses in Disability and Inclusion Awareness, Safeguarding, First Aid, Makaton, and more
- Free DBS: We cover the cost of DBS checks for all employees
- Pension & Healthcare: Access to a NEST pension scheme and a health cash plan through Simply Health
- Career Breaks: Available after three years of service, subject to approval
About the Role
As the Head of Finance, you will oversee all financial operations, ensuring the smooth running of the finance function with support from two Finance Officers. This is a pivotal moment to join Challengers as we embark on a new strategic journey, aiming to reach 1,000 families and deliver 100,000 hours of life-changing services for disabled children and young people.
You will work closely with various stakeholders, including trustees, parents, carers, auditors, and statutory funders. Your leadership and expertise will help drive our financial strategy as we work to expand our reach and impact.
Key Responsibilities:
- Oversee day-to-day finance operations and provide strategic financial insight
- Prepare annual accounts, manage audits, and ensure compliance with regulatory bodies
- Lead budgeting, forecasting, and financial analysis to support the organisation's growth
- Manage IT infrastructure, ensuring robust data security and GDPR compliance
- Lead and develop the finance team, fostering a culture of collaboration and excellence
About You:
- You are a qualified accountant with at least three years of experience in a senior financial role
- You bring strong expertise in financial analysis, budgeting, and preparing annual accounts
- You are a seasoned leader with proven experience in managing small teams and working collaboratively with diverse stakeholders
- You possess excellent skills in financial modelling and database management, particularly in MS Excel
- You have experience in managing IT infrastructure and ensuring compliance with data security protocols, including GDPR
- You are passionate about the not-for-profit sector and have a deep understanding of the challenges faced by disabled children and their families
Other Job Details:
- Location: Guildford or Farnham office, with flexible remote working options
- Salary: £47,000 - £60,000
- Hours: Full-time (35 hours per week)
- Reports to: Chief Executive
Application Details:
- Closing Date: 30th September 2024
- Interview Dates: 2nd - 4th October 2024
Join us in making a lasting difference for disabled children and their families. Apply today to be part of something truly special, by submitting your CV to the link provided & we will be in direct contact.