Head of insight jobs

About the role

Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.

The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.

This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.

Who we are looking for

Person specification:

• Demonstrable experience working in challenge events and/or community fundraising
• A proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising plans
• Experience of supporter/donor stewardship activities
• Excellent verbal and written communication skills
• Good interpersonal skills with the ability to network and build new and existing relationships

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.

Benefits of working with SKC include:

• Home-based and informal flexible working.
• 5% employer pension scheme contribution.
• 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
• Access to 24/7 confidential helplines for counselling and legal and tax advice.
• Well-being check-ins with manager and optional Well-being Action Plan.
• Regular opportunities to meet in person as departments and the full team.
• Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
• A child-centred charity with a passionate and dedicated team.
• Regular staff survey for the opportunity to provide feedback experiences and make suggestions.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

Interviews: Friday 4 July 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Commercial Marketing Manager - Maternity Cover
Reference: JUN20251816
Location: Flexible in UK
Contract: 12-month fixed term, maternity cover
Hours: Full-time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

We are looking for a 12-month maternity cover Commercial Marketing Manager to join our team to lead the planning and delivery of the RSPB's commercial marketing activity. Reporting into the Head of Commercial, this role will focus on supporting our Commercial functions including our reserve Visitor Operations, eCommerce, Trade and Product Licensing.

Whether it is leading national campaigns to drive footfall to our key visitor sites, working with our visitor experience consultants to promote events on reserves, driving sales through our online shop or maximising the value of our licensed products, your expertise will help drive both income and engagement for the RSPB.

If you are working in a commercial marketing role and want to apply your skills to help save nature, we'd love to hear from you.

Key activities will include:

• Delivering the annual marketing strategy for Visitor Operations (including destination and reserves marketing for visitor experience and events, retail, food & beverage), Trade and Licensing to achieve financial and engagement outcomes.
• Developing an annual plan for commercial marketing, promotions and campaigns across the organisation.
• Leading the delivery of commercial marketing activity ensuring that this is aligned and embedded within the overall RSPB communications and marketing plan.
• Identifying innovation and testing opportunities to expand and improve commercial marketing campaigns that maximise return on investment.
• Providing reporting, analytics and insight on marketing performance to key stakeholders to inform decision making at both strategic and tactical levels.
• Responsible for setting and managing an annual budget for commercial marketing to ensure income objectives are achieved.

Essential skills, knowledge and experience:

• Experience of developing and delivering a marketing strategy and/or plan
• Experience of applying marketing principles and best practice into delivery
• Experience of working within a Visitor Experience, Trade or retail/eCommerce marketing role
• Ability to translate a corporate strategy and/or overarching marketing strategy into operational plans to deliver impact
• Experience of developing collaborative external and internal relationships with key stakeholders to secure positive outcomes for the RSPB and for nature.
• Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
• Experience of managing a budget to meet income targets and deliver strong ROI.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Mon, 14th Jul 2025

We are looking to conduct interviews for this position on 24th July 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

Coeliac UK currently has an exciting opportunity for a Web Manager, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary of £31,450 per annum.

Coeliac UK is the charity for people who need to live without gluten.

For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

The Web Manager role:

Coeliac UK is looking for a skilled and motivated Web Manager to lead the management and development of our website. You’ll ensure an excellent user experience while supporting our mission to improve the lives of those with coeliac disease. This role is especially exciting as we prepare to launch a brand-new website. Key responsibilities include content migration, improving user journeys, and using analytics to enhance performance. If you're a strategic thinker with a strong technical background and a passion for web development, this role is perfect for you.

Key responsibilities of the Web Manager:

• Overseeing and optimising the daily management, development, and maintenance of our current website to ensure exceptional performance and user experience.
• Implementing best practices in SEO and web accessibility to maximise site visibility and ensure compliance with WCAG guidelines.
• Collaborating with marketing, content, IT and external agencies to deliver cohesive digital projects and campaigns.
• Leading content migration and integration projects (WordPress)
• Analysing web data and implement actionable improvements
• Ensuring GDPR and data compliance
• Conducting regular analysis and reporting on web performance, user behaviour, and site analytics, working closely with internal teams to derive actionable insights.
• Growing your digital skillset by taking on new platforms (such as our app) and benefit from tailored professional development opportunities and training.

Knowledge, Skills and Experience required for the Web Manager:

We’re looking for a detail-oriented and technically capable Web Manager who thrives in a collaborative environment. The ideal candidate will have:

• Strong understanding of systems integration, user experience, and user journey optimization.
• The ability to analyse web metrics and data to drive improvements.
• Excellent time management and organizational skills with the ability to balance multiple projects.
• Experience in setting and managing targets, budgets, and project costs.
• Advanced experience with CMS (especially WordPress), Google Analytics, Google Tag Manager, and Google Search Console.
• Familiarity with CRM systems, WorkBooks would be preferred but not essential.
• Experience with HTML, CSS, JavaScript, UX/UI principles and digital marketing platforms is highly desirable.
• Experience in project management principles - certifications such as Agile, PRINCE2 are a plus.
• Strong working knowledge of GDPR and data compliance regulations.

Closing Date: 22nd June 2025

If you would like to be considered as our Web Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Join our team at Child Brain Injury Trust, the UK’s leading charity supporting children and families affected by childhood acquired brain injury.

The Role:

We are looking for a dedicated and organised Trusts and Grants Fundraiser to join our friendly and supportive team. Reporting to the Trusts and Foundations Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.

You’ll manage your own workload and portfolio of donors, contribute to reporting and impact communications, and help maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.

Main Responsibilities: 

• Research and maintain a strong prospect pipeline
• Identify appropriate funding opportunities and develop and write compelling, persuasive and tailored funding proposals
• Support the donor stewardship programme
• Administration of grants, applications, prospect information, correspondences and donor information.
• Provide reports and general support to the team.

This is a fantastic opportunity for someone with experience in trust fundraising or someone with relevant, transferable skills looking to move into this area of fundraising.

Deadline to apply: Monday 30 June at 5pm
Interview date: w/c 7 July 2025 or as and when applications are received
Start date: Ideally starting August/September

To Apply

Please read the full Job Information Pack – send your CV and covering letter (max 2 pages) outlining your suitability for the role to the email address provided in the pack.

Job Title: Arts and Learning Strategic Lead

Location: Based at our head office in Islington, London (10 minute walk from Highbury and Islington station) with cross working in various prisons across England, Community sites, and home working

Salary: £47,000 (Full time equivalent)

Shift Pattern: 22.5 hours per week Monday to Friday between 09:00 - 17:00 with some flexibility. You may be required to work outside these hours as per service requirements.

About the role

This is a brand new role, supporting the Head of Safe Ground with the strategic oversight and delivery of our programmes. Safe Ground has been at the forefront of designing and delivering innovative arts-based, therapeutically informed interventions within the criminal justice system and in communities across the UK. As we approach our 30th anniversary this year, we remain dedicated to challenging systematic injustice through the programmes we run and the partnerships we build. This role is a great opportunity to be part of our transformative goals, in being part of creating systematic change.

Using theatre arts, and culture, we design initiatives to support those impacted by the criminal justice system in gaining deeper insights into themselves, their relationships and their behaviours. We do this by equipping our participants with practical tools and building a community who are open to doing things differently. In this role, you will develop best practice around creative interventions, building powerful partnerships with commissioners, partners, and other key stakeholders, ensuring our programmes are being delivered to the highest standards. You will lead on the development of new and existing arts-based work, identifying gaps and opportunities for growth within the sector.

• Oversee the development of new creative ideas and programmes as well as programme adaptations and redesigns. Ideas could be linked to theatre productions in and out of custodial settings, short films, live events, symposiums, but may also include new art forms and working with new artists
• Development of a local / national facilitator network
• Create and deliver engaging high-quality programmes which support rehabilitation and reintegration for participants
• Design and deliver innovation arts-based high quality training and quality assurance support to management and delivery teams across the SIG network - focusing specifically on relationships, culture and communication, conflict resolution, storytelling, power-sharing and co-production
• Lead on the development of creative ideas for Safe Grounds 30th anniversary, including; relationship building and partnership development, advocacy and networking, idea development - radio / stage / film etc
• Provide high quality peer-mentoring spaces, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities. Facilitate the team in identifying solutions to challenges presented in relation to all elements of service delivery
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment

Please note that in addition to our usual DBS checks and onboarding process, this role may require further vetting including prison clearance. 

About you

We are looking for someone who is ambitious and passionate about supporting people who have experienced multiple disadvantages and social exclusion. You will have proven experience in arts development and strategic support, with an extensive understanding of the criminal justice system and the role in which arts-based interventions play. You will be creative, empowering, and be a dedicated lead in supporting our strategic growth. You will understand arts-based interventions and methodologies, and have experience in developing and delivering creative programmes and productions.

• Previous experience in working and engaging with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
• Proven experience in designing innovative arts-based programmes and extensive experience of facilitation of programmes and/or training for various groups
• A theoretical understanding of co-production models and practical application of building them and embedding them into best practice
• Previous experience and/or ability to people manage and develop a team
• Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

CRM and Customer Data Lead

We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT54 CRM and Customer Data Lead

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.

Key responsibilities will include:

• Oversight and continuous improvement of CRM data.
• Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
• Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
• Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.

About You

You will have a proven record of:

• Managing, developing and using a CRM database to meet organisation needs.
• Change management projects to support an organisation in better use of data and insight.
• Designing, building and implementing customer segmentation and models.
• Customer and product journeys within a marketing automation environment.

This role requires some travel for team away days. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Full-time, 35 hours per week, part-time will be considered (minimum of 28 hours)

Woman’s Trust is the leading independent charity providing free and confidential mental healthcare to domestic abuse survivors throughout London and the South-East. As we approach our 30th anniversary, we are committed to ensuring every woman and child affected by domestic abuse has the mental health support they need to recover from the trauma of the abuse. Our work is vital in preventing further harm and breaking the cycle of intergenerational trauma.

This role is vital in ensuring that the public and key stakeholders understand the impact of our work; that we can generate more support and funding for what we do, helping more women as a result; and that we can influence the public and policy-makers to ensure even more survivors of domestic abuse have access to specialist mental health support.

You will be responsible for planning and delivering effective communications that reach, engage, motivate, and resonate with media, clients, fundraisers, and policy makers across a range of channels.

We are looking for someone with a strong news sense and experience in Press and Public Relations. You will have a demonstrable background of proactively getting organisations involved in the public conversations that matter – while reflecting the confidential nature and sensitivities around domestic abuse and mental health. We aim to proactively generate more awareness of our work and its impact, including our unique position in the women’s and mental health sectors.

The role will be responsible for proactive and reactive media relations; effective engagement on social media; developing engaging content for our website; drafting copy for and producing marketing materials, including our e-newsletter. A highly autonomous role, you will work closely with our Chief Executive, fundraising, counselling, and research teams. You will also be engaging regularly with the Board of trustees, supporting our Chief Executive in our work and mission.

Our ideal candidate would also have experience of working on press and awareness campaigns; and the ability to create content on social media in line with branding guidelines. Experience in developing communications strategies and reporting on Key Performance Indicators would be preferred.

Closing date: Midnight on Sunday, 13th July 2025.

Interviews will be held week commencing 14th July 2025.

Only successful applicants will be notified. Therefore, if you have not heard from us within 2 weeks of the closing date your application has not been successful.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies. We encourage those from diverse communities and backgrounds to apply.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• £70,000
• 35 hours
• Permanent
• Location- Hybrid, based between home and at the London office on a weekly basis
• Closing date: 6th July 2025
• Interview date: w/c 14th 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Associate Director of Brand & Marketing Communications with excellent brand, marketing and digital experience at a leadership level to lead our Brand and Marketing Communications Team.

You'll provide inspirational leadership to a key team at the heart of our organisation. You’ll be responsible for the development and execution of our brand, marketing and digital strategies. You'll also oversee the delivery of impactful and audience-driven campaigns that grow awareness, engagement and income for Young Lives vs Cancer while supporting our influencing goals.

You will be line managing our Head of Strategic Communications and Head of Digital to lead successful, teams who can creatively deliver on our organisational strategy.

The role demands an agile creative thinker with strong leadership, a strategic mindset and a deep understanding of our diverse audiences. As well as managing and inspiring your team, you’ll create strong connections throughout the organisation, ensuring everyone can access the strategic and creative services they need to tell the charity’s story in a way that really connects with people.

This role is subject to a criminal record check. In the event of a successful application a Basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• Lead and develop a high-performing team of marketing, brand and digital professionals.
• Lead the development and delivery of the charity’s brand and marketing communications strategy, aligned to the organisational strategy and the system ‘North Star’, ensuring our positioning and voice are clear, compelling and visible.
• Champion a culture of creativity, collaboration and insight-driven decision making fully aligned with our values.
• Lead the development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences, equipping the organisation to be customer-centric, insight driven and evidenced-based.
• Collaborate across directorates to align marketing, brand and audience engagement with organisational priorities.
• Provide effective leadership and direction for colleagues in your teams, ensuring accountability to build trust, good morale and teamwork.
• Ensure the voices of children and young people with cancer - and their families - influence decision-making within teams and that we are an accountable and transparent organisation to our beneficiaries, donors and other stakeholders.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven experience leading brand, marketing and communications strategy, preferably in the not-for-profit sector.
• Inspirational leadership of multidisciplinary teams.
• Success in planning and delivering multi-channel campaigns with measurable outcomes, especially within income generation and system influencing contexts.
• Experience in digital marketing, content creation and engagement through digital channels, including social media.
• Experience of audience development and user journey planning.
• Experience influencing at a senior level and managing change.
• Effective planning, budgeting and risk management

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing and Development days: four days a year to do what works for you – from personal development planning, catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Hours: Full time (35 hours per week)
Salary: NJC Spinal Column point 24 (£34,314)
Location: Hybrid – based in our Askham Bryan office, with flexible home-working and travel across North Yorkshire
Contract: Fixed-term until 31 August 2028

Are you an experienced project manager who is passionate about climate action? 

At Community First Yorkshire, we will be delivering a three-year National Lottery funded partnership programme designed to inspire and empower communities and the VCSE sector to take meaningful climate action. We need someone to lead on this exciting, collaborative initiative, shaping a greener, more sustainable future for North Yorkshire.

What you’ll be doing 

In this role, you’ll be leading of team of four, including two Climate Action Officers, an Impact Communications Officer and a Monitoring and Evaluation Officer. You’ll use your project management skills to co-ordinate and implement the Village Green programme, overseeing the delivery of activities, finances, marketing material and monitoring and evaluation work. You will work closely with our programme partners to maintain strong governance and build connections with our wider stakeholders to amplify the impact of climate action efforts.
Part of your role will be overseeing the co-design elements of the programme, ensuring community engagement is inclusive, impactful and innovative. You’ll also support with the wider VCSE sector in North Yorkshire, offering guidance on climate action initiatives and commissioning external expertise to deliver key elements of the programme.

What we’re looking for 

We are seeking candidates with all-round excellent project management skills, who can lead a team whilst overseeing the core elements of the programme. Ideally, you’ll understand climate issues and have a commitment to advancing sustainability efforts. You’ll have experience of monitoring, evaluation, and stakeholder collaboration, working with funders to share valuable insights.

If you are self-motivated, highly organised, have excellent interpersonal skills, and are not fazed by working on a large project, then this role offers an exciting opportunity to make a tangible difference. In return we can offer a varied and engaging role that is part of a supportive and collaborative team, with flexible working arrangements.

Closing date for applications: 5pm on Friday 29 June

Interviews: Thursday 10 July in person at our Askham Bryan office

Do you want to help people in the Middle East free themselves from a life of poverty and injustice?

Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.

We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.

As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.

Key Responsibilities:

• Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
• Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
• Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
• Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
• Coordinate training sessions and all staff coming together days.
• Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.

Skills, experience and professional qualifications required:

• CIPD qualified, level 5 or above
• Excellent understanding and application of UK employment law and best practice
• Experience of providing HR support for a remote and flexible working organisation
• Experience of working for a small to medium sized organisation in a HR stand-alone role
• Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
• Experience of managing staff recruitment, selection, onboarding and offboarding
• Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
• Analytical skills to draw out useful information to inform reports and actions
• Ability to confidently and cogently influence and support managers at all levels
• Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
• Experience managing and maintaining HR systems and reporting tools
• Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
• Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
• Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary
• Access to retail discount portal
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees
• Commitment to staff health & wellbeing

How to apply:

For further information and to apply, please visit our careers page.

Closing date: 27 June 2025.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Position: Data Operations Manager (Technology/IT)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Data Operations Managers sit within Product and Systems Management team.

Our Data Operations Managers have a key role in ensuring our end to end processes are working through our central CRM system. These processes include the processing of our income through the system such as Gift Aid, regular giving and special events, Direct Debits.

This role also ensures our end to end data flows are fit for purpose and that data within it are clean, accessible and available.

This role is responsible for:

• Custodian of our CRM data and responsible for major data import/export into the system including data validation, de-duplication, cleansing and fixing of data throughout the multiple data systems.
• Responsible for the curation and management of import and export routines of key fundraising data using appropriate tools.
• Responsible for forming and managing how the functions work within the Organisation to build key relationships with key data users to ensure data is correctly ingested
• Responsible for defining and setting standards and principles of data use in the system and fully enforcing these principles across the Organisation and to suppliers.
• Maintenance of legacy systems and processes where necessary

For this role we’re looking for:

• SQL (SSIS, SSRS) knowledge
• Knowledge of Dynamics CRM 365 and associated technology
• Working knowledge of KingswaySoft
• Knowledge of deduplication techniques
• Proven data management skills and experience

Closing date for applications: 9:00am on Monday 14 July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About their organisation

This role sits within their wider marketing team. Its specific focus is to develop and deliver marketing campaigns that promote their commercial activities to both business and customer stakeholders with the ultimate objective of boosting revenue and engagement.
 
Our client is a dynamic contemporary arts centre and independent charity based in Birmingham. Its mission is to make art an important part of people's lives.
 
They deliver

• extensive venue hire business, including conferences and meetings
• catering offer, including venue hire hospitality
• Shop and retail offer

This role will work closely with all of the individual commercial teams and the wider marketing team to support the delivery of sales targets and positive profile that ultimately benefit the charity.
 
Principal Purpose of Post

You’ll deliver dynamic, multi-channel marketing campaigns that shine a spotlight on their commercial offer – captivating both corporate clients and everyday visitors. Your work will directly boost engagement, revenue, and, ultimately support their wider charitable mission.  
 
This role sits at the heart of their Marketing Team, with strong ties to their commercial teams across catering, retail and venue hire.

• To measurably increase profile, awareness and engagement relating to their commercial activities (Business to Business, B2B) and Business to Consumer, B2C)
• To initiate and deliver comprehensive digital and offline marketing campaigns and tactics in line with their Business Plan and strategic priorities

 
Key Responsibilities 

GENERAL MARKETING
To work closely with the Head of Marketing and Head of Trading and relevant teams to:

• Contribute to the development and delivery of their commercial marketing plans, aligning with their wider marketing activities and brand guidelines
• Define and segment target audiences – both business and customers – and reach them through the most effective marketing channels 
• Work proactively with their artistic team to identify opportunities for commercial activities that add value to customer experience, flagging these for consideration by the commercial teams and devising/delivering related B2C campaigns to drive return on investment (ROI)
• Develop their commercial Customer Relationship Management (CRM) system and leverage customer behaviour insights to drive loyalty, repeat visits, and meaningful engagement. 
• Analysing CRM data, particularly in relation to booking behaviours, to capitalise on opportunities to support client loyalty, retention and repeat bookings (including memberships)
• Develop high quality digital/offline assets to support the full client/booking journey
• Monitor key metrics – socials engagement, footfall, new leads, repeat bookings and conversion - and adapt strategies to maximise impact. 
• To work with external suppliers e.g. printers, mailing houses, designers and advertisers to secure and fulfil high quality opportunities at competitive rates (small-scale design work may be required)
• To assist in the smooth running of the department, adhering to agreed financial and administrative systems and budgets.

PROMOTING THEIR VENUE HIRE OFFER

• Champion them as a premium venue for conferences, meetings and creative event hires. 
• Create compelling content for B2B promotion of their venue hire offer, prioritising meetings and conferencing. These may include activities such as
• Developing regular targeted B2B marketing campaigns via email marketing, LinkedIn content, case studies and print in close liaison with the commercial hires team and measuring effectiveness through ROI and related analytics
• Keeping their venue hire web content fresh, engaging and up to date, including putting hire events live and keeping food menus and venue hire packages up to date. 
• Maintain their presence across relevant venue hire listings, directories and event platforms

CATERING AND RETAIL

• Devise and deliver comprehensive and compelling on-site and digital marketing campaigns to support targeted B2C promotion of their catering and retail offer, driving engagement and sales to support key operational periods (such as school holidays) and measuring effectiveness through ROI and related analytics. These activities may include
• Sourcing and producing high quality signage/point of sale display, seasonal menu designs, promotional print, direct mail in line with their brand guidelines
• Tailoring marketing assets to enhance customer experience of their catering and retail offer, recognising the different motivations of each customer segment
• Ensure the  Food & Drink and Retail sections of their website are always looking their best and showcasing what’s new in an appealing way.  
• Engaging with local influencers, community groups and potential promotional partners to enhance reach and credibility   

Person Specification
Essential 

• A creative, organised and data-savvy marketer with experience running integrated campaigns
• Understanding of both B2B and B2C marketing landscapes and can pivot between them with ease.
• Experience of B2B marketing, particularly in promoting services to corporate or professional audiences
• Experience of developing and delivering B2C marketing campaigns, ideally within hospitality, retail, or cultural sectors
• Knowledge and experience of CRM systems
• Knowledge and experience of design packages, ideally Adobe Creative Suite and Canva
• Knowledge and experience of Google Analytics and social media analytics
• Knowledge and experience of search engine and website optimisation techniques
• Strong copywriting and content creation skills. 
• A collaborative and proactive approach, who thrives on cross-functional working and clear communication. 
• Passionate about arts, culture, and community – and excited by the idea of contributing to a charitable cause through commercial success. 

Desirable

• Strong up-to-date knowledge of cultural and hospitality sectors in Birmingham and the region, including key influencers, drivers, challenges, opportunities
• Good knowledge of LinkedIn
• Knowledge and experience of bulk email software

Equal Opportunities & Diversity
 
All staff are expected to further, promote, and ensure the implementation of, the equal opportunities and diversity policies of their organisation.
 
They are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. They are also committed to ensuring their people are a reflection of the communities they serve. They ensure that their recruitment and promotion processes are fair and open to all.  
 
Note

This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.
 
Whilst they recognise the development of AI in the modern workplace, they would encourage you to take the time to complete your application without the use of AI; no generative AI tool can create the personal touch that you can inject into your own application.
 
Online Information Session

If you’d like to find out more, they invite you to join members of their marketing team for an online information session Wednesday 2 July at 6pm. They will talk about the role, what a work week may entail and other events and duties the role will engage with. At the end of the session, there will be an opportunity for questions. 
 
Deadline

All applications must be received no later than 9am Monday 7 July 2025. 
Late applications will not be considered.
 
Short-listing

Shortlisted candidates will be informed at the latest by Thursday 10 July 2025
 
Interviews

Shortlisted candidates will be invited to interview on Tuesday 15 July 2025
 
REF-222 275

We are the UK's only employment charity solely for women with convictions.

We’re led by our vision of a society in which no woman is held back by a conviction, and where she has the support, encouragement and opportunities she needs to reset her life and thrive. 

We work to create better informed and more empathetic attitudes about women with convictions and to raise awareness about the issues that often underlie women’s offending.  In short, we believe no woman should be held back by her past.
 

We’re looking for a new HR Lead to build on our existing policies and processes and take our inclusive and high performing culture to the next stage.  As HR Lead you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations case work, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to building trusting relationships with a wide range of people set you apart, as will your passion for the work we do. 

You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary we offer flexibility, generous holiday, time off for your birthday and wellbeing days. 

Flexibility

Our London-based staff operate on a hybrid model, working in our office within London South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays (for full time staff – part-time staff are only required to work one of those days in the office) and at home for the rest of the week. We also have staff outside London who are fully home-based. We would like the HR Lead to work in the London office on either Monday or Tuesday (or both if preferred) but are flexible as to when in the week the remainder of the hours are worked, provided that there is a consistent working pattern each week.   We have specified the number of days for this role as 3-4, meaning a minimum of three and a maximum of four, depending on what the appointed candidate is able to offer on a consistent basis each week. 

Safer Recruitment  

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment. 

All positions at Working Chance are offered subject to the following conditions:

· Receipt of satisfactory references covering the last 3 years of your employment or voluntary work.

· A Basic Disclosure Check.

· Proof of your identity and that you are legally entitled to work in the UK. 

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here for, so we welcome applicants with lived experience. For more information please take a look at our Recruitment of People with Lived Experience Policy, available on the CharityJob page for this role.