Head of it jobs in birmingham

The Initiatives and Partnerships Manager plays a key role in the Trust’s Initiatives and Partnerships Team. The post holder will support the development and implementation of the Trust’s projects, manage team members and on occasion support external and partnership projects. Our work is varied, ranging from early-stage feasibility planning, partnership development, fundraising, business planning and design development, as well as supporting our conservation team who lead construction phase oversight. 

This role builds on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects addressing some of our most pressing conservation needs, as well as developing new operating models for some of the churches in our care. The job will support our regional teams in developing and implementing projects to deliver a range of conservation, social and regeneration benefits; with the balance of each responding to local need, demand and opportunity.

In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

We are building a compassionate and high performing organisation at Kentown Support. We are 
looking for an ambitious, energetic and collaborative colleague who has both a passion for their work 
and the difference it can make to children and their families. This is a pivotal leadership role and 
opportunity to join an incredible charity at the beginning of its journey offering a real opportunity to 
shape our future success

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

Camp Jojo is a small/medium, but growing charity with a committed team of Trustees, Special Advisors, and Volunteers. This is a chance to contribute to a dynamic organisation and work in a supportive environment. In particular, Camp Jojo’s extension of its work to Nags Head Farm, Appleby, Cumbria, is new; with Open Days held in 2025, and the first camps to be held in August 2026.

The holder of this post will be critical to this development; working to establish a sister site in Cumbria to Ivy Farm on Mersea island, Essex, with a well tried and tested model of operations. The role of Nags Head Farm: Operations Manager (Families and Site Ops) is to offer leadership and administrative support to key functions of Camp Jojo at Nags Head Farm, and to members of the Camp Jojo Board, in relation to the camps held at Nags Head Farm.

The Contractor will handle clerical and logistics tasks for the organisation in a timely and efficient way. The primary task of the Nags Head Farm: Operations Manager will be to oversee family applications to the camps, and to maintain and develop data bases in support of this. They will hold a key role in relation to communications with the families pre-, during, and post-camps. In addition, they will attend and minute meetings, and contribute to camp operations in planning etc. They may need to work flexibly, according to the seasonal demands of the charity.

They will attend the first day (Friday) of each camp The Nags Head Farm: Operations Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the wider Camp Jojo community, and be very good communicators.

For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.

We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.

A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.

Why join us?

• Be part of a historic moment as we mark 100 years of co-operative youth-led social action.

• Be within an organisation with a passionate, values-driven community.

• Work in a role that makes a difference to young people’s lives and futures.

Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.

Closing date: 9am Monday 3rd November 2025

Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer. 

Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.

We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.

If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.

Responsibilities

This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.

Key tasks

Finance

• Manage day to day finances using Xero, ensuring payments are made as scheduled
• Perform all day-to-day bookkeeping duties using Xero and Excel
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Ensure payments are made as scheduled and processed through the bank
• Review and maintain supplier records, (including subscriptions, memberships, insurance etc.) 
• Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
• Assist with Annual Reports and Accounts process and with annual audit process

Systems administration

• Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
• Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
• Maintain and update records and processes on project management software.
• Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
• Induct and train staff on new systems and processes.

HR support

• Coordinate the recruitment and induction of staff and contractors.
• Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
• Lead on Health and Safety compliance across the organisation
• Assist in the policy development and policy review schedule.

Governance support

• Service quarterly Board of Trustee meetings, including collating and formatting of papers
• Maintain accurate Trustee records
• Manage information relating to the Charity, including legal documentation required by external bodies

Grant Administration support

• Process funding awards, including processing payments
• Updating and reconciling grants database with financial management system and 360 giving data
• Undertake regular database cleaning ensuring data is stored correctly.

Philanthropy and Partnerships support

• Assist in the organisation of events
• Support in the transition to a new fundraising database
• Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date

How to apply

To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.

Please note, for the link to the application to work, you will need to download the pack.

Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system.

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role and the full application pack, please visit our website.

Job Title: Ruby Developer

Reports To: Head of Data and Digital

Salary: up to £450 per day (inclusive of VAT if applicable)

Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need)

Hours: 7 hours per week

Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings

Start date: November 2025

Deadline and interview: Applications will close on Sunday 19th October 2025.
Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified.

Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce.

The Opportunity

Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits.

We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will:

• Monitor and resolve any issues arising with the platform.
• Manage and maintain the platform so it remains operational. 
• Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce.
• Support membership operations with reporting, payment and refund requests.

This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College’s processes forward to ensure a strong future. In this role you will: 

• have autonomy for maintaining and managing our existing membership platform;
• work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and
• help to grow the professional membership organisation for the teaching profession and be  part of the team driving the organisation forward at an exciting time for the future of the College.

Platform Management and Maintenance

Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College.  You will also provide support to the membership team with refund requests through GoCardless and Stripe.

Data and Process Transition

You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce.  This will entail preparing data in the correct format and providing support to move automated processes over to the new system.

About You

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless. 

Skills and experience

Essential

• Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development
• Experience of using Postgres databases 
• Technical expertise in platform hosting, integration and upgrades
• Solid experience in CSS using SASS
• Experience of Git development CI

Desirable

• Experience of using Salesforce 
• Experience of Using the Stripe API and GoCardless API
• Experience of using Heroku to manage servers and deployment

As well as technical requirements, we are looking for people who: 

• have a systematic and analytical approach to problem-solving and technical troubleshooting;
• have the ability to work independently to troubleshoot and resolve problems;
• can work collaboratively with team members to bring about constructive changes and processes;
• ability to explain technical issues to non-technical people.

Why Us?

As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 

Diversity and inclusion at the Chartered College 

As a growing organisation, we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

A growing £1million turnover charity dedicated to the health and wellbeing of children and adults through the healing power of music have newly created a Head of Finance and Operations role. This role will drive organisational impact with a values driven approach towards financial strategy, resource optimisation, and operational excellence.

As part of the Senior Leadership Team (SLT), the Head of Finance and Operations provides a pivotal role in the strategic and operational leadership across the core support functions of the charity. Through sound management of resources, risk, people, systems and data, this role ensures robust governance, financial sustainability, regulatory compliance and organisational effectiveness enabling the charity to achieve its mission.

The core support functions of the charity include Finance, HR, technology and data, health and safety, and governance.

Salary: £60,000 per annum (this will be pro-rata'd for 30hours per week)

Benefits Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 6%, Death in Service benefits, access to an Employee Assistance Programme, and the opportunity for flexible working.

Contract: Part time 30 hours per week, Permanent

Location: Remote based role with an occasional travel to London, we encourage applicants from across the UK.

Main Duties and Responsibilities:

• As a member of the SLT, actively contribute to the development and delivery of the charity's strategic plan, leading on the organisational planning and performance for operational areas.
• Work with the CEO to ensure the Board fulfils its legal, regulatory, and financial responsibilities with effective controls through various Board meetings and sub-committees.
• Lead on the risk management for the charity, working with the Board and SLT to identify, record and mitigate risk.
• Act as the Data Protection Officer for the charity
• Lead, manage and develop the Finance Manager to oversee day to day financial operations and controls.
• Lead, manage and develop the Operations Manager to oversee day-to-day management of the charity's core support functions.

• Develop, lead and implement the financial strategy to ensure long-term financial sustainability. whilst managing cashflow, reserves and investments in line with the relevant policies.
• Lead on financial planning, budgeting, forecasting and reporting providing analysis to the CEO, SLT, Board and budget holders to support decision-making.
• Prepare and complete annual accounts and statutory returns ensuring compliance with charity finance regulations, managing relationships with auditors and financial institutions.

• Working with external providers, and advisors, lead on people strategy, including recruitment, retention, performance and people development.
• Ensure legal compliance with employment law and best practice HR policies.
• Promote an inclusive and supportive organisational culture, collaborating with other SLT colleagues to embed the actions on the charity's Equality, Diversity, Inclusion and Accessibility (EDIA), leadership development and culture change strategic plans.

• Working with external provider and advisors, oversee IT infrastructure, cyber security and responsibility for the organisation's data protection compliance (including GDPR).

• Oversee organisational health and safety strategy, compliance and training.

• Deputise for the Chief Executive in their absence as required
• Act with integrity and maintain the highest professional standards at all times.
• Carry out other duties as necessary to meet the needs of the organisation.

Candidates applying for this role must have the following skills and experience:

• CCAB recognised qualifications (ACA, ACCA, CIMA, CIPFA)
• Proven senior leadership experience in the charity or not for profit sector.
• Demonstrable experience of working with Boards and Trustees, experience in HR, governance, and compliance at a strategic level.
• Strong financial acumen and experience of preparing annual accounts, budgets, management accounts and financial reports.
• Proven track record of identification and management of risk.
• Knowledge of charity finance and reporting
• Knowledge of charity law, risk management and regulatory frameworks.
• Strong understanding of digital tools, systems and data governance.
• Excellent communication skills with the ability to translate financial and performance information into accessible management information
• Demonstrable understanding of strategies for embedding change into ways of working.
• Excellent stakeholder management skills.
• Strategic thinker with the ability to focus, align, and deliver, on operational duties.

This role will be closing on 3^rd November, 2025 and candidates shortlisted will be required to answer three questions which will form as part of shortlisting by the client.

First interview on 11^th or 12^th November, 2025

Second stage interview on 17^th November, 2025

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

Bring global events to life that shape the future of physiotherapy.
Join World Physiotherapy and take the lead in delivering our flagship international congress. This world-class scientific and professional event brings together thousands of physiotherapists, researchers, and health leaders from across the globe.

As Congress Project Manager, you’ll play a pivotal role in managing the systems and processes that drive our scientific programme, from abstract management and speaker coordination to on-site delivery and post-event evaluation. You’ll be the go-to person for presenters, working with an international team and partners to ensure a seamless, inspiring experience for all participants.

This is your opportunity to be part of a small, dynamic, and values-driven organisation that champions quality healthcare and professional excellence worldwide. If you thrive on organisation, innovation, and collaboration — and you’re motivated by seeing a major global event come to life — we’d love to hear from you.

About the role:

• Lead the planning and delivery of the World Physiotherapy Congress scientific programme.

• Manage complex abstract and review systems, coordinate committees, and support speakers throughout.

• Oversee event technologies (e.g. apps, ePosters, registration) and collaborate with AV and logistics partners.

• Work closely with the Head of Events and a global network of professionals to deliver an exceptional delegate experience.

• Contribute to creative ideas, innovations, and continuous improvements across the congress lifecycle.

About you:
You’ll bring experience in scientific or association event management, ideally with international exposure. You’re an organised problem-solver with excellent communication skills, comfortable managing digital platforms and juggling multiple timelines. Above all, you care about creating impactful, inclusive events that reflect World Physiotherapy’s mission.

Key details:

• Permanent, full-time (35 hours/week)

• Home-based - with option to work from our London office

• Some international travel required

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Lead, Management Accountant on a permanent, part-time (2 days per week) basis. Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from energy to digital goods, from food systems to circular economy solutions.

The purpose of the role is focused on generating and developing monthly management accounts information and providing insight and direction to the Director General and Leadership Team. Reporting directly to the Head of Finance and Organisation Development, you will play a key role across the business in improving data capture and managing reporting across the team.

Please note, for this role you can be based remotely. Additionally, the salary on show is the FTE.

As Lead, Management Accountant, you will:

- Prepare monthly management accounts, including comparatives to budgets, trends and forecasts

- Compile Balance sheet reconciliations

- Prepare quarterly Project Income and Expenditure reports for Project Managers

- Prepare interim/final financial Project reports for submission to Funders

- Prepare quarterly VAT returns

- Provide accurate and timely financial information to support the organisational financial strategy and decision-making process

The successful applicant will:

- Have demonstrable experience in finance within the charity sector, in a similar role

- Be Qualified CIMA/ACCA/ACA or Part qualified on final stage

- Have a strong understanding of charity accounting principles, including SORP

- Have experience of managing financial ledgers, systems and processes

- Have strong IT skills, particularly in Excel, and the ability to manage large amounts of data

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, Manchester or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected. The nature of this job means that regular travel to London will be required for events and meetings. 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Ideal start date: ASAP, as agreed with candidate 

Annual leave:
36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.

We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year

Other benefits: 

• Cycle to Work Scheme
• Employer pension contributions of 5% 
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  

We're looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
• Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 2nd November: 

1. A cover letter (500 words maximum) summarising your work history and relevant experience, why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role.
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate. 

As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation

You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.

You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience.  You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required

Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.

About the role

As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services.  In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).

You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.

As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

The Veterans’ Foundation’s purpose is to improve the lives of all within the armed forces community who are in need. They do this by raising funds which they award to organisations having a real impact on those currently serving, veterans and their families. Military charities undertaking life-changing work need vital funds to support and sustain their work with beneficiaries.

One of the UK’s fastest-growing military charities, the Veterans’ Foundation was established in 2016 to support serving and former members of the armed forces, operationally qualified seafarers, and their families who are in need. Since its launch, the Foundation has awarded over £30 million in grants to nearly 500 charities and organisations delivering more than 1,000 life-changing projects across the UK. Grants range from a few hundred pounds to £200,000 and support a wide range of needs, including mental health, homelessness, poverty and social isolation. The charity is primarily funded by the Veterans’ Lottery, the UK’s largest single-charity lottery.

We are looking for x1 permanent full time (35 hours per week) and x1 0.5 FTE (17.5 hours per week) FTC (18 months) Grants Assessment Officers to join the Grants Team at the Veterans' Foundation. The Grants Assessment Officer plays a vital role in the assessment of grant requests and will maximise the impact and effectiveness of the Foundation’s funding by ensuring we are supporting projects and activities which are closely aligned to our strategic priorities.

The key focus of the role is the assessment of applications across our existing Grant Programmes, reviewing grant monitoring and providing appropriate levels of support to grant holders during the period of funding.

The post holder will help ensure our grant application processes run efficiently and effectively, carrying out thorough desk and UK-wide field-based assessment of applications made to the foundation.  They will be a key point of contact for external enquiries to the Grants Team.

LOCATION: Home-based (hybrid), ideally based in the Midlands, to provide reach across the UK for assessment/project visits to monitor grant progress.

Key responsibilities:

• Undertake full and thorough assessment of funding requests, carrying out both in person and online meetings and tasks to ensure that detailed recommendations are written-up and presented for consideration within agreed lead times as defined within the schedule of Decision Meetings
• Work closely with the Grants Support Officer, helping to ensure that payments to current grant holders are released on a timely basis and within the context of agreed protocols and procedures
• Carry out monitoring reviews and visits of funded projects based on reporting provided by Grant Holders
• Assist with broader provision of information and guidance at the point of application and through attendance at funding/networking events
• Manage relationships with our Grant holders including working with them to resolve any issues raised during the period of funding
• Maintain relationships with our Grant Holders and stakeholders, to support them in resolving issues raised during the period of funding
• Contribute to the Grant Team’s ongoing efforts to innovate and improve processes which increase access and engagement for applicants and grant holders
• Provide support for Decision Meetings including preparation of Salesforce reports for decision meetings where grant applications are reviewed
• Assist in any other duties required for the efficient running of the Veterans’ Foundation Grants Programme.

Qualifications/Experience

• Knowledge of the Veterans’ Foundation, the UK funding landscape and current challenges faced by our grant holders and the wider voluntary sector
• Understanding of voluntary sector legal structures (constituted groups, charities and CICs) and their good governance
• Good knowledge of ‘Outcomes’ and ‘Indicators / Activities’ and their role in both demonstrating and considering the impact of projects
• Understanding of the impact charities are seeking to make and an ability to respond creatively to risks and opportunities they face
• Experience in presenting and/or group facilitation both in person and online
• Experience of liaising with grant holders or charities
• Basic understanding of current GDPR
• Experienced and Proficient in Salesforce
• Confident working with Microsoft Office

Personal Skills & Qualities - Essential

• Working effectively as part of a collaborative team environment, but also using your own initiative proactively
• High emotional intelligence with excellent communication skills with a wide range of audiences and stakeholders
• Skilled in questioning, giving and processing feedback and making judgements
• Excellent organisational skills
• High attention to detail
• Critical reading, review and strong writing skills.

Personal Skills & Qualities - Desirable

• A grant/project management qualification or relevant experience
• Experience of providing information, advice and guidance to voluntary sector groups
• Managing support enquiries sensitively both face to face and via email
• Experience in working to deadlines and within agreed budget
• Skilled in questioning, giving and processing feedback and making judgements
• Inquisitive with an ability to make good judgements and manage risk.

Additional Information

The Veterans’ Foundation welcomes applications from across the UK, but ideally the postholder would be based in the Midlands (England) to allow reach to our applicants and grant holders across the UK. This is a home working role and applicants will be expected to be able to confirm that they are able to work in this way (IT and any essential equipment will be provided). The Veterans’ Foundation is committed to hybrid and other forms of flexible working.  Attendance at occasional team meetings or awaydays will be expected – these could be in Edinburgh, London or elsewhere in the UK.  There will be a requirement for the postholder to carry out occasional project visits to consider new requests or monitor existing grant progress. Therefore travel and occasional overnight stays across the UK form a key aspect to this role.  The Veterans’ Foundation is committed to being an equal opportunities employer and to providing development and training opportunities.