Head of it jobs in westminster, greater london
Job Title - Advocate for Children and Young People with Disabilities
Contract - Permanent
Hours - 35 hours per week
Salary- £25,500 – £29,500 per annum depending on experience
Location - Hybrid - a mix of working from our London office, homeworking and visits to young people in the community.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
We run a range of children’s rights projects, including providing advocacy for children in care, care leavers, children with disabilities and homeless children, as well as other children and young people in need of the support of Children’s Services.
At Coram Voice we have a wealth of experience advocating on behalf of young people with disabilities, and recently expanded our work with children with disabilities through our Disability Outreach Project. We work side by side with some of the most vulnerable children and young people in society and reach out to those who have missed the support they need. Join us as we work to transform the lives of children and young people, by supporting them to uphold their rights and actively participate in decisions about their lives.
Coram Voice is part of the Coram group of charities that develops, delivers and promotes best practice in the support of children and young people. Our vision is that every child has the best possible chance in life, and we work together to do this from our leafy campus in Bloomsbury.
About the Role
You will:
- Provide direct advocacy support to children and young people with disabilities, in and on the edges of the care system. You will hold a caseload, and be committed to championing the rights of these young people, working with a broad range of other stakeholders and agencies to do so.
- Support with developing the quality of services and projects delivered by Coram Voice to children and young people. This includes under Coram Voice’s Disability Outreach Project. It is an exciting time to join this project, which has recently expanded to include educational advocacy in addition to social care focused advocacy.
- You will support in the promotion of good practice across both Coram Voice and external organisations, building equitable and inclusive practice across the sector for children and young people with disabilities.
Our advocates will have relevant experience with children and young people, and may hold a suitable Advocacy Qualification. For the right candidate, we may also be able to offer this post as a Trainee position, and offer support to gain qualifications. The salary offered will reflect the candidate’s experience and skills.
Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.
Recruitment process
Following shortlisting, successful candidates will be invited to attend interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will be required to take part in a Warner style interview as part of our safer recruitment processes given the nature of the role. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process. When completing your application form, please address the person specification in order to demonstrate how you are suited to the role as please note we do not take CVs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11:59pm, 12th October 2025
Interview Date: Weeks commencing 13th and 20th October 2025.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
About the Role
The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.
***Please download the job description for full details***
About You
You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.
Key responsibilities:
- Drive automation and process improvements in finance operations.
- Provide expert SunSystems technical support.
- Manage third-party provider relationships and onboarding.
- Strengthen finance system controls and security.
- Enhance financial reporting and streamline month-end processes.
- Develop Power BI dashboards and support system integrations.
- Shape a 3–5-year financial systems roadmap.
How to Apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
ID: 1557
Job Title: Deputy Director of Services & Innovation, Central Region of England
Service: Services & Innovation
Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum
Location: Homebased with regular travel across the central region of England and occasional London Head Office.
Hours: full-time 37 hours per week.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
About the role:
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.
The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.
The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.
Main Responsibilities:
· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.
· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.
· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.
· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support
· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.
· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership.
Main Requirements (for details check the job description and person specification):
· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.
· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.
· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
· Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59
Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing 13th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




London South Bank University are partnering exclusively with Robertson Bell to recruit to a Finance Business Partner position on a permanent basis. London South Bank University (LSBU) is a modern, dynamic university with a long history of leading the way in applied education and practice-led earning. With over 17000 students and 2000 staff from over 130 countries, we work together to foster the development of graduates, ready to address business and societal challenges.
Are you ready to play a pivotal role in shaping financial decisions? As a Finance Business Partner, you will support key stakeholders through detailed reporting, insightful analysis, and actionable financial insights. In this role, you’ll provide strategic recommendations on critical financial decisions, ensuring that finance is central to decision-making at LSBU.
Key Responsibilities Include:
- Following the agreed process, conduct the annual budget setting process for the partnered units.
- Deliver finance business partnering services, including: budget setting, business case review, aiding comprehension of financial reports, financial approver maintenance, monthly forecasting, and providing advice and insight to budget holders.
- Provide ad hoc analysis to stakeholders in the partnered units. This will often include a combination of financial and non-financial data to deliver information that improves decision making and planning.
- Following the agreed timetable, produce accurate monthly forecasts for the partnered units. Follow consistent processes and templates, and engage constructively with efforts to improve the efficiency of those processes.
- For the partnered units, maintain an accurate record of financial approvers on the finance system. This includes making any necessary changes, and regularly monitoring the financial approvers to ensure they are correct.
- Review, and seek regular feedback from stakeholders on, the usefulness of the suite of financial reports available to budget holders. Pass feedback to the Head of Financial Planning & Business Partnering and the Head of Financial Reporting & Analysis.
- Using the suite of training materials developed by senior members of the team, deliver regular training to budget holders in the partnered units.
Our fantastic campus in central London is based around the historic, vibrant, and unique Elephant and Castle in the best student city in the world (QS World University Rankings, 2023). We also have specialist health campuses in Croydon and Havering.
We are highly commended as an Outstanding Entrepreneurial University (Times Higher Awards, 2022) and ranked third in the world for Reducing Inequality (Times Higher Education Impact Rankings, 2024). We are proud that our graduates are the highest paid amongst all London modern universities one year after completing their course (LEO, 2022).
The successful candidate will:
- In the final stages of becoming qualified with a professional accountancy body (ICAEW, ACCA, CIMA, CIPFA or equivalent).
- Finance business partnering to non-finance professionals.
- Working in close partnership with other professional functions (e.g. HR, IT), with a supportive and collegiate style.
- Closely following defined processes, including complex processes, requiring a keen eye for detail.
- Ability to conduct basic financial modelling, combining data from multiple sources to provide useful information for decision making purposes.
- Interpersonal skills, and the ability to put across financial information clearly to diverse audiences.
- Strong IT skills, including MS Excel.
- Good technical accounting knowledge and the ability to apply it to practical scenarios.
- Good time management skills.
The successful candidate will be based in their central London office and benefit from a hybrid working pattern.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
This new role will focus on driving business development and fundraising opportunities, and ensuring robust contract administration across METRO's HIV services. Reporting to the Head of HIV or Director of Services, the Senior Manager (HIV Services): Business Development and Team Coordination plays a vital role in strengthening the sustainability and effectiveness of METRO's HIV services.
The post holder will support the development of funding proposals and bids, build and maintain relationships with funders, commissioners, and partners, and contribute to fundraising activity to secure the future of HIV services. Alongside this, the post holder will provide hands-on support to the team with contract management, producing high-quality data-led reports, monitoring outcomes, and ensuring compliance with funder requirements.
This role acts as a bridge between delivery teams and METRO's leadership, being part of its Senior Management Team (SMT), and enabling services to thrive by ensuring contracts are well-managed, reports are accurate and timely, and opportunities for growth and sustainability are actively pursued.
Programme
METRO runs various HIV prevention and support services across London and the Southeast. These services include pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMIPartnership consisting of Spectra, Positive East, and our collaborations with THT, Positively UK and Africa Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us:
Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking a passionate leader to join our Chief Executive and senior management team on an interim basis to cover a period of family leave.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
In this senior research professional role, you will be instrumental in executing strategic objectives, specifically through the delivery of a comprehensive research strategy that aligns with our charitable objects and goals. You will work closely with the Director of Communications to support content creation initiatives with research and evidence.
This is an exciting opportunity for a senior research professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.
Key Responsibilities:
- Delivering the research strategy ensuring alignment with our charitable goals.
- Developing, conducting and managing research projects, content creation and storytelling.
- Implement and report on LFBF’s newly developed impact measurement framework.
- Communicate research findings by presenting at conferences, workshops and seminar.
- Communicate with stakeholders and maintain partnerships
You will have:
- Worked in a senior Research role, preferably at Director level.
- Proven experience in developing, delivering or overseeing research projects, including sourcing funding and sponsorship
- Deep understanding of both qualitative and quantitative research methods, including data collection, analysis, and interpretation
- Ideally in-depth knowledge of the charity’s focus area, financial capability, to guide relevant and impactful research although we are open to different research specialisms with applicability/ relevance to financial capability.
- Experience in content creation, storytelling, and managing multi-channel content delivery, such as podcasts.
- Project management skills to oversee research plans, and expertise in identifying and maintaining relationships with key stakeholders.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
What we offer:
- An opportunity to make a significant impact on the success of the strategy of the charity.
- A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
- Competitive compensation based on your experience and the charity sector
- Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month (Thursday) but otherwise we’re flexible.
- Flexible working days and times: We’re happy to be flexible as we trust you to get things done
- We recognise that physical, mental and financial wellbeing is important:
- so enjoy our generous annual leave (31 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
- join our Private Medical insurance scheme.
- provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.
If you meet the requirements of the role and are looking for a new challenge, then submit your covering letter and CV using the Quick Apply button above.
Please note LFBF does not hold a sponsor licence so is unable to offer a Skilled Worker Visa for this role.
The London Foundation for Banking & Finance, a charity incorporated by Royal Charter, dedicated to supporting knowledge and lifelong education.
The client requests no contact from agencies or media sales.
Role: People and Governance Coordinator
Location: The Royal Court Theatre, London
Contract: Full time, permanent
Salary: £32,643 (gross) per annum
The Royal Court Theatre has an exciting opportunity for someone to join People team as People and Governance Coordinator.
This role is central to the internal operations of the Royal Court, providing high-quality coordination and administration that underpins how we support our staff, deliver effective governance, and maintain a positive workplace culture. The postholder will oversee key HR procedures, systems and records (including recruitment and payroll support), coordinate trustee and board activity, and ensure clear and consistent internal communications across all teams.
Alongside this core administration, the role offers an opportunity to develop as a trusted People Partner for our Front of House and Catering teams, providing first-line guidance on people matters and gaining insight into the internal management of a leading cultural charity. Handling a high volume of correspondence, processes, and confidential information, the post requires strong organisational skills, attention to detail, and discretion.
The successful candidate will:
- Have proven experience in an administrative role within a busy office environment (not necessarily arts-specific).
- Have practical experience in HR and/or recruitment, ideally supporting onboarding, payroll processes and employee lifecycle documentation
- Have excellent written and verbal communication, with attention to detail and the ability to tailor communications for different audiences.
- Be able to manage multiple tasks and deadlines, balancing competing priorities
Further details of the role can be found in the Job Description (link above). If you are interested in this role, please complete an application form through ‘Apply Here’ link below and by no later than 17th September 2025. Please address how you meet the criteria set out above within your application.
To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox
If you have any questions about the role, please contact the recruitment inbox ahead of the closing date.
The client requests no contact from agencies or media sales.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Research and Programmes Coordinator role involves:
- Overseeing administrative tasks for all research projects
- Supporting the Programme Development Team Lead in management of all research projects
- Liaising with the Support Coach team to connect with facilitators/parents for data collection e.g. supporting with the running of focus groups
- Using Kids Matter’s CRM to confidently record communication with consultants and Research Assistants
- Supporting the data gathering process for all our evaluation data including maintaining data integrity by performing regular data audits and cleaning parent data ready for the Research Assistants to analyse
About you
Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Research and Programmes Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm on Monday 29th September 2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



The client requests no contact from agencies or media sales.
Job purpose
To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key working relationships
Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.
Key Responsibilities
1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations
- Undertaking debt advice file reviews
- Identifying advisers’ soft skill and technical training needs
- Providing constructive feedback, and pastoral support, to advisers and their line managers
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
3. Ensure project compliance and quality requirements are achieved.
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
4. Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
Other:
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- Have recent knowledge and experience of specialist debt casework
- Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
- Understanding of the issues involved in interviewing clients (all channels)
- Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
- Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
- Experience of the monitoring, managing and evaluation of projects and performance
- Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
- Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
- Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
- Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
- Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
4. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Gerrards Cross Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 62 Packhorse Rd, Gerrards Cross, Buckinghamshire, England, SL9 8EF
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Summary
Working with the Philanthropy team, the Senior Philanthropy Manager – Trusts & Foundations will play a key role in driving new high-value relationships with Trusts & Foundations and raising six and seven figure income for our three charities: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity.
As a member of the Philanthropy team, this role will work with colleagues and the Head of Philanthropy to help shape and develop our new fundraising strategy. The Senior Philanthropy Manager – Trusts & Foundations will predominantly look after relationships with Trusts & Foundations, but there may be a small portfolio of Major Donors within the prospect pool, which may grow over time depending on the demands of the Philanthropy team.
The role will be responsible for developing and managing relationships with trustees, influencers and staff of grant-giving organisations, leading on often complex, large-scale projects and solicitations. As well as sharing team responsibility for achieving ambitious annual income targets, as a senior member of staff, the Senior Philanthropy Manager – Trusts & Foundations will be expected to play a strategic role within the team, proactively leading on new initiatives, decision making and problem solving.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Key Responsibilities
Communication and networking
- Write clear and compelling fundraising proposals to charitable Trusts and Foundations that have the capacity to make six- and seven-figure grants and donations.
- Build effective, senior-level relationships with trustees, influencers and staff involved with charitable Trusts and Foundations, as appropriate meeting and liaising directly with funders as the ‘face’ of Guy’s & St Thomas’ Foundation, while also supporting senior staff, academics and clinicians to communicate with funders and work to a brief to achieve objectives.
- Work with academics and clinicians where required/appropriate, to develop the strongest possible case for support for major projects, for use in presentations, proposals and reports to Trusts and Foundations.
- Work with the key stakeholders to ensure an effective stewardship programme is in place for Trusts and Foundations donors, including reports, letters or other documents that may at times deal with complex, contentious and sensitive situations.
- Act as a Trusts and Foundations specialist on behalf of Guy’s & St Thomas’ Foundation.
Decision making, planning and problem solving
- Identify a range of internal fundraising priorities that will engage the interest and charitable objectives of Trusts and Foundations.
- Work with the Prospect Research team to build an ongoing pipeline of high-calibre, qualified prospects with the capacity to give significant support to priority projects.
- Balance the coordination of a large number of complex relationships and fundraising projects with the ability to respond appropriately to new opportunities as they arise.
- Prioritise effectively, balancing urgent vs. important calls on your time, and making decisions about how to use your resources to maximise income for the team.
- Take a long-term planning approach to the Trusts and Foundations portfolio, mapping out donor development plans for key accounts, and developing a calendar of activity for the year ahead, taking into account key deadlines and interdependencies.
- Make independent professional decisions and advise colleagues as appropriate.
Service delivery
- Generate annual income according to agreed targets – both individual and team.
- Manage and implement the Trusts and Foundations programme, and work with colleagues and the Head of team to develop and implement strategy and plans.
- Achieve KPIs as agreed with the Head of team, e.g. for meetings, pledged income.
- Establish gift agreements with funders that meet both their and the Foundation’s needs.
- Contribute proactively to team planning and performance monitoring, ensuring the programme is strategically focused to maximise its potential for sustainable growth.
- Show enterprise and creativity in developing Trusts and Foundations fundraising.
- Respond appropriately to stakeholders regarding requests for fundraising assistance.
Analysis and research
- Contribute to team-wide evaluation of the Trusts and Foundations programme in order to inform annual planning and wider departmental strategy.
- Ensure that donor details and communications relating to your portfolio are adequately stored on the database and run data analysis and modelling as required.
- Benchmark activity with other relevant organisations and use statistical results and trends to support new activity.
- Undertake research, and work effectively with the Prospect Research team, in order to inform prospect cultivation.
Team work, teaching and learning support
- Form and communicate a clear vision of what is to be achieved, sharing plans with other teams as appropriate.
- Present at staff training and induction events as required.
- Work with other high-value fundraising teams, as well as the Prospect Research team, to ensure a coordinated approach to prospects.
- Positively promote the work of the Trusts and Foundations team, both internally and externally, and represent the team – and the wider organisation – at stewardship and cultivation events, as well as at sector conferences and meetings.
- Assist with other campaigns and special projects as and when necessary.
- Provide occasional cover for other colleagues within the team and wider department.
- Undertake other duties as directed by the Head of Philanthropy.
Working Environment:
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Ability to comprehend complex situations quickly and develop creative solutions.
- Ability to be a strategic team player.
- Ability to effectively build relationships with senior individuals and stakeholders.
- Attention to detail, working accurately and systematically.
- Sound judgement and confident decision making ability.
- Ability to project an organisation positively, clearly and effectively in all communications, written and spoken.
- Ability to initiate and implement a coherent fundraising programme.
- Strong organisational and project management skills, with the ability to prioritise and manage a demanding workload.
- Excellent grammar and writing skills.
- Ability to negotiate and communicate effectively with a wide range of constituent groups and present a case convincingly in person and in writing.
- Ability to question results and analyse data to inform new approaches.
- Computer literate, i.e. Word, Outlook, Excel, databases.
- Willingness to learn and play a role in the development of the Trusts & Foundations team.
- Enterprising and creative, with drive and initiative to implement ideas.
Knowledge, experience, and qualifications:
- Significant fundraising experience, including successful proposal writing, or transferable income-generation experience.
- Experience of undertaking large-scale projects.
- Experience of bringing together different stakeholders to achieve results.
- Experience of working to tight deadlines.
- Experience of working with Trusts and Foundations within fundraising.
- Experience of fundraising five and six figure (or higher) donations.
- Knowledge of Raiser’s Edge or other similar fundraising database.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Job Summary
- Job title: Research Events Coordinator
- Area of work: Arts and Heritage
- Contract type: Fixed Term - Until December 2026
- Employment type: Full-time
- Location: London
- Working environment: Onsite 5 times a week
- Working hours: 35 hours per week - with occasional weekend work
Overview / Purpose
The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships.
The role holder provides efficient and effective administration and coordination of the organisation's annual programme of research events, organised by the Research Department in collaboration with research-active staff from across the institution. In coordination with other Research Department staff, in particular the Research Centre Manager, you are responsible for the overall planning, delivery, and archiving of all research events, both in-person and hybrid. This includes (but is not limited to): research seminars, exhibition colloquia, scholarly workshops, academic conferences, annual lectures, and other internal research events. You will also support the Centre's front-of-house duties and will provide administrative support for further research activity as deemed appropriate or suitable by the Head of Research.
Key Responsibility
Support the Research Centre Manager, Senior Research Lead, and Head of Research in:
Events Administration
- Attend meetings, take and circulate notes on event planning and preparation.
- Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning.
- Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same.
- Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments.
- Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events.
- Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance).
- Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues.
- Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public.
- Maintain the contacts/networks database as it relates to event attendees, speakers etc.
Communications and Advertising:
- Produce event copy, as required, for the website, e-newsletter for research networks, etc.
- Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings.
- Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content.
- Maintain and develop the email list of subscribers to events mailings and to the newsletter.
- Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc.
- Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event.
- Work to promote upcoming research events using internal and external advertising platforms, as appropriate.
Research Centre Administration:
- Provide front-of-house support to the Research Centre, as necessary.
- Attend and take and circulate notes, as required, at relevant committees/working groups for research.
- Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities.
Key Required Skills
- Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation.
- Ability to develop and manage detailed project timelines and workflows.
- Excellent communication skills, written and verbal.
- Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems).
- Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database.
Key Required Attributes
- Ability to organise/prioritise complex tasks and workflows, and to meet deadlines.
- Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit.
- Ability to work collaboratively as part of a small team.
- Ability to adapt to situations as they arise and to remain flexible.
- Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery.
Additional Considerations and Criteria
- Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given).
- Occasional travel may be required.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered. This role is looking to shortlist quickly, so if you have not been contacted, please assume you have not been successful.
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Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.
We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.
If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.
It is our mission to create a future where furniture poverty no longer exists and no useable furniture ends up in landfill
The client requests no contact from agencies or media sales.
Job Title: Online Engagement and Inclusion Lead (Young People’s Services)
Organisation: Kids
Location: Remote work with occasional travel to London for in-person meeting
Hours: 36 hours per week
Contract: Fixed term for 2 years
Salary- £31,000 - £33,000
Purpose
This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.
Responsibilities
- To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
- To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
- To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
- To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
- To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
- To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.
Key to your success in the role will be:
- Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
- Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
- Helping to embed digital inclusion practices across the organisation.
- Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
- Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
- Influencing the broader Kids service teams to identify and engage digitally excluded young people.
- Centering the voices and needs of young people with SEND.
Person Specification
Experience
- Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
- Involvement in programmes that promote digital inclusion and wellbeing.
- Experience in outcome measurement, impact reporting, and using data to inform practice.
Desirable
- Experience in co-producing content or services with young people, including those with SEND.
Skills
- Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
- Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
- Skilled in using digital tools and platforms to deliver services and measure engagement.
- Ability to work collaboratively across teams and build strong internal and external relationships.
Knowledge
- Knowledge of safeguarding principles and practices in online environments.
- Awareness of current trends in digital engagement and youth participation.
- Knowledge of inclusive digital design and accessibility standards.
- Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.
Personal Attributes
- Passionate about inclusion, equity, and empowering young people.
- Committed to co-production and user-led design.
- Growth mindset and proactive approach to problem-solving.
- Committed to continuous learning and sharing best practices.
- Flexible and adaptable, with a collaborative mindset.
*About the funded programme
Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.
Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences.
What the Programme Offers:
- Online information with resources codesigned with young people with SEND.
- A series of interactive webinars and guided online activities.
- Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.
We will reach over 1,800 young people over the two year funded period.
Partner Acknowledgements
Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.
The client requests no contact from agencies or media sales.
35 hours per week
Teddington, London Borough of Richmond
Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.
The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.
You may currently be:
- Social Prescribing Link Worker looking for career progression
- Working in the voluntary sector and looking for career progression into a management role
- An allied professional with knowledge of personalised care services
- An experienced manager looking for a new opportunity in the field of health and social care.
Duties and Responsibilities:
- Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
- Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
- Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
- Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
- Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
- Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
- Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
- Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP)
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.
Closing date: 23rd September 2025.
Face-to-face interviews will take place during the week commencing 29th September 2025.
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.
