Head of it jobs

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

High Trees are seeking a thoughtful and experienced evaluator, with strong project management and excellent people skills. You will be joining us at an exciting time as High Trees continues to grow the scale and reach of our impact. This role is central to creating an evidence-based culture and embedding evaluation so that our work benefits the communities we work with. You will be responsible for delivering the monitoring, evaluation, and learning of our services and partnerships, utilising continual learning to improve our services.

Working across all High Trees services and our partnerships, you will need to be confident across a range of approaches to monitoring and evaluation and be able to assess and determine appropriate methods, dependent on context. You will be proficient in collecting and analysing quantitative and qualitative data and have experience in developing impact frameworks, including theory of change, outcomes, and indicators. As the Evaluation and Impact Lead, you will have oversight of monitoring systems and processes ensuring that impact data collected is to a high standard across the organisation and our partnerships.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact, you will actively contribute to ensuring our impact plan is effectively embedded within key strategic areas. You will need to be highly responsive to the needs of colleagues, partners and funders, and be able to provide practical solutions for a range of situations.

You will also be an outstanding communicator: experienced in facilitation, an engaging presenter, and a compelling writer, able to frame and share our impact with a range of audiences. You will have the ability to see the bigger picture, while at the same time being on top of the detail.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

35 hours per week – Permanent
£22,995 per annum

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Supporter Services Assistant.

Our friendly team of Supporter Services Assistants help us to spark and strengthen relationships with wildlife lovers across Yorkshire by delivering an outstanding, accessible and efficient customer care service.

When you join our team, you will become a first point of contact for many of our members, donors and supporters. Your day-to-day duties will include responding informatively to email and telephone enquiries, securely processing memberships and donations, accurately updating our customer database, managing event bookings, issuing membership welcome packs, and supporting the development and delivery of exclusive members events, such as our Annual General Meeting and Members’ Day.

To succeed in this role, you will need to be an outstanding communicator with an enthusiastic and professional telephone manner and an ability to clearly and accurately articulate information, processes and procedures to others. You will also need to be highly organised, flexible, efficient and attentive to small details. Experience of working in a busy customer service environment, good office IT skills and a ‘can-do’ attitude are a must!

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Monday 4th August 2025 at midnight
Interview date: Monday 18th August 2025 at our Head Office at St. Georges Place, York

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-222725

Working alongside the existing Stewardship Resourcing Officer, you will be part of a team working to help embed a culture of generosity across the diocese in response to the generosity and grace of God. You will be focusing on the encouragement of planned giving, the continued introduction of contactless giving and the Parish Giving Scheme, supporting treasurers and contributing to materials to assist parishes in becoming Joyful Generous Stewards. Training will be tailored to your individual needs.

Age UK is hiring a Team Leader to join our National Advice Line!

We are still in a cost-of-living crisis and too many older people in the UK are in desperate need of advice and support. As a Team Leader, you will be playing an important role in this vital service; managing a team of Contact Centre advisors dedicated to providing a high-quality service to those in later life. You will be responsible for the delivery of a professional Information and Advice Line service supporting older people, via telephone, email, webchat and letter. Ensuring the team's development, motivation and performance is in line with the Charity's objectives, you will provide effective and swift response to requests for help and support from advisors on shift.

If you are passionate about developing a team, providing an excellent customer service, and want to make a measurable difference to the lives of older people, this may be the role for you.

This role offers hybrid working between home and our offices in either Ashburton or Blackpool. A robust home broadband connection is essential. The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience with computer-based systems including Microsoft. A, I, T

Skills and knowledge

* Excellent time-management, planning and organisational skills. I

* Ability to deliver high quality training, clearly and concisely. I

* Highly accurate and having attention to detail. A, I, T

* Excellent literacy and numeracy skills. A, T

* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I

* Excellent communication skills. A, I, T

Personal attributes

* Commitment to providing a high-quality customer service and equal opportunities. A, I

* Ability to support, supervise and lead staff. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Previous experience of working in a Contact Centre type environment. A, I

* Previous experience of supervising and leading staff. A, I

Skills and knowledge

* Knowledge of issues affecting older people e.g. the health system, social care. A, I

Personal attributes

* Ability to work under pressure. I

What we offer in return:

· Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

· Excellent pension scheme, life assurance, health cashback plan and EAP

· Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan

· Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free

· Blue Light Card Scheme

· You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as Fundraising Operations Manager, a newly developed role recognising the need for operational excellence across all fundraising streams to support and enhance the donor journey.

This key role will oversee the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations. They will have responsibility for ensuring the best donor care to our supporters; working across the income streams to enhance our supporter journeys and increase income for the Charity.

We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.

Main Responsibilities:

Responsible for the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations including:

• Implementation of key fundraising processes and guidelines.Overall management of our CRM database.
• Oversight of our payment portals and platforms to ensure effective integration.
• Manage and oversee community and third-party fundraising events.
• Ensure compliance and good practice.
• Reporting, insight and data selection.

Person Specification:

Knowledge and experience

• A keen appetite for problem solving, with experience in identifying and delivering on improvements to operational systems and processes.
• Previous knowledge and experience in a fundraising role is essential, preferably community, events or individual giving.
• A proven track record of meeting financial targets and driving income growth.
• Attention to detail is an absolute must for this role, the ability to spot trends, issues or risks will ensure we are efficient, effective and compliant.
• An understanding of the fundraising landscape, especially fundraising regulation, and its implications for our work.
• A knowledge of donor stewardship and developing key relationships with stakeholders and fundraisers.
• Experience working with a donor database system in a complex environment.

Skills, abilities, and behaviours

• Excellent verbal and written communication skills.
• Ability to work on own initiative and as part of a team.
• Good IT skills.
• Excellent administrative, organisational, time management and prioritisation skills.
• Analytical and strategic approach to problem solving.
• Confident with excellent interpersonal skills.
• Ability to work under pressure, to target and deadline.
• Good team player who is willing to support and help others in the team.
• Highly organised with excellent attention to detail.
• Professional, diplomatic and discreet and able to maintain confidentiality.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

Key Responsibilities:

· Follow confidentiality and safeguarding policies

· Provide appropriate signposting to external services in accordance to callers identified needs.

· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements

· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.

· The ability to think on your feet to support callers who may call during panic attacks or flashbacks

· Excellent communication skills, spoken and written.

· Providing email support to individuals.

· Being flexible in your approach to your work in line with changing and growing needs of the support service.

· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 1 September 2025.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.  

The job description and application form are also available from our website 

Ready to use your technical skills to help drive meaningful change?

We're looking for a skilled and motivated Senior Data Officer to support the delivery of high-quality data operations at the Motor Neurone Disease (MND) Association. You'll play a vital role in managing and enhancing our CRM systems, ensuring data integrity, streamlining processes, and enabling colleagues across the organisation to work more effectively. This is an exciting time to join, as we prepare to implement a new CRM system that will transform the way we work.

As a Senior Data Officer, you will be part of our Data & Insight team within the Finance. Working closely with colleagues in Digital, ICT and Fundraising, providing technical expertise while developing and improving data flows and reporting processes. This is a hands-on role for someone who enjoys working with data tools, scripting, and automation, and who can collaborate well across teams.

Key Responsibilities:

• Support the Data Operations & Standards Manager in maintaining data quality and system integrity across our databases.
• Deliver training and day-to-day support to users of our CRM systems, including making agreed system adjustments.
• Manage CRM user access, data cleansing, reporting and administration.
• Lead on technical development projects to improve automation and streamline processes using tools such as SQL, Power Automate or Python.
• Help design and maintain system integrations using APIs or middleware platforms.
• Reduce manual processes by developing efficient data flows across systems.
• Oversee imports and ensure accurate processing of new and updated data, including from external data agencies.
• Analyse and interpret data sets to support performance monitoring.
• Work with the Insight & Analytics Manager to support reporting processes and develop insights.

About You:

• Proven experience managing and improving database systems and processes.
• Strong SQL skills are essential.
• Confidence using automation tools like Power Query, Power Automate or similar.
• Familiarity with APIs or system integrations, and knowledge of ETL processes.
• Experience handling bulk data imports and reconciliation.
• A good understanding of GDPR and data management best practice.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities in a fast-moving environment.
• A strong analytical mindset with an eye for detail.

Experience with Dynamics 365, LogicApps, the Microsoft Power Platform or KingswaySoft would be an advantage - but training can be provided.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

Our Technology Teams:

We are ambitious and eager to drive delivery of our new strategy. We are transforming and redesigning our Digital, Data and IT services so that we are set up to work in close partnership with all our user communities to harness technology that drives our mission forward.

We are developing the skills and ways of working for our current teams and expanding the teams with new roles across all our services. We are looking for people who want to come together and use their skills to make a difference for people living with and affected by MND. We are embedding new product led ways of working and want to bring in more technical knowledge that will help us make the most of new CRM and Service tools.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 1 day per week, with occasional travel to our London office.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Management and enhancement of database systems and processes along with analysis, problem-solving and decision-making skills
• Strong ability to automate data processes using SQL, Power Query, Power Automate, or other tools and experience of working with APIs or system integrations.
• Knowledge of ETL processes and data flows with an appreciation for best practice.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a brilliant opportunity if you are looking to take the next step, grow technical capabilities, and play a part in shaping how data and technology drive progress at the MND Association.

This is an exciting opportunity to play a central role in delivering our mission by selecting and distributing brand-new, publisher-donated books to over 190 libraries and NGO partners around the world. These books open opportunities for millions of people to read, learn, and shape a more equal future.

As Partnerships Manager, you’ll be responsible for managing and growing our global network of partners. This includes:

· Selecting appropriate books to meet partners’ needs

· Coordinating book selections with our Operations Team

· Preparing accurate documentation to support timely shipments

· Managing partner enquiries and communications

· Building and sustaining strong, collaborative relationships across our network

You’ll also support the onboarding of new partners and help share insights into the impact of our work, both within the Programmes and Partnerships Team and across the organisation.

We’re looking for someone with:

· Knowledge or experience in international education or development

· Experience with books or book distribution (highly desirable)

· A proactive, detail-oriented, and highly organised approach

· Strong written and verbal communication skills

· Excellent administrative skills and a collaborative mindset

· Experience with databases or CRM systems (highly desirable)

· A willingness to undertake occasional international travel

If you have experience managing stakeholder relationships, thrive in a mission-driven environment, and are passionate about creating access to books and education, we’d love to hear from you.

Role 1 - Researcher or Senior Researcher (Permanent)

The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:

• Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
• Write research and policy papers.
• Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
• Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
• Represent the society and present your research at events and conferences.

We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.

We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.

Role 2 - Research Assistant (Fixed Term 12 Month Contract)

The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team. 

You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.

We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.

The Senior Manager, HIV Services Coordination and Team Lead plays a key leadership role in supporting and enabling METRO’s HIV service managers and project leads to deliver high-quality, inclusive, and impactful services. Reporting to the Head of HIV or Director of Services, the post-holder provides day-to-day oversight of contracts, projects, and workstreams, offering hands-on supervision and management support across the HIV domain.

The post holder will act as a key link between delivery teams and the charity’s strategic leadership, helping staff navigate funder requirements, reporting deadlines, and project milestones. They will support the development of funding proposals, engage externally with commissioners and partners, and ensure METRO’s HIV services are aligned with good practice and funder expectations.

METRO Charity runs various HIV prevention and support services across London and the Southeast. These services include Pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMI Partnership consisting of Spectra, Positive East, and our partners such as The Love Tank and African Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
• have experience of working with young people, including a knowledge of substance use and its impacts
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• enjoy working remotely in a small and busy team

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                                            

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.  Please note you must also be willing and available to work flexibly across 7 days per week according to a rota which will be agreed in advance with your manager.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Sunday, 27 July

At Ambitious about Autism we're currently looking for a Prospect Research Lead to join our team.

You will be critical in strategically driving our growth, improving practices and increasing efficiency, through guiding and supporting colleagues across the fundraising department. You will work particularly closely with the Major Donor, Trusts and Foundations and Corporate Teams to help grow pipelines and bring to the forefront the most exciting opportunities.

You'll develop processes and tools relating to prospect research, such as pipeline management and prospect propensity evaluations. You'll also lead regular pipeline review meetings to support, guide and motivate fundraisers to drive movement through pipelines.

We are looking for someone who has:

• Proven experience of identifying and qualifying potential new major donors, trusts, senior volunteers and corporates, resulting in further income for the organisation
• Proven experience in communicating effectively and presenting data, information, trends and recommendations effectively with a wide range of audiences
• Experience of forming, maintaining and growing working relationships and ability to influence and persuade
• An understanding of trends and developments across the high value fundraising sector, as well as prospect research

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.