Head of jobs in friern barnet, greater london

Join Our Team!

We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.

You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.

Download our recruitment pack from our website containing full details of the job description and person specification.

About you

You will need to have:

• Experience of developing and delivering successful health service quality improvement projects and programmes.
• Knowledge and experience of working in UK health services or a health or medical charity.
• Experience of successful development of operational performance metrics, strategies and objectives.
• Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

The Senior Immigration Solicitor (Violence Against Women and Girls & Migrant Justice) will lead on complex immigration casework and strategic legal interventions, with a particular focus on supporting Black, minoritised, and migrant (BMM) women affected by violence against women and girls (VAWG), especially those with insecure immigration status or no recourse to public funds (NRPF).

This is a senior role requiring a high degree of professional autonomy, decision-making, and initiative. While the postholder will be formally accountable to the Head of Community Engagement and Legal Services, they will operate with minimal day-to-day supervision, taking a lead in shaping casework strategy, driving systemic change, and strengthening SBS’s legal offer.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Interview date: 24 & 25 September 2025

£40,500 - £44,100 per year

Fixed term (18 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Prostate Cancer UK offers a range of services to support men affected by prostate cancer and their loved ones. These include a multi-channel helpline, printed and online health information, 1:1 peer support and an online community.

We’re looking for a Support Services Innovation Manager to join us in an exciting new role, focused on growing the services’ reach, personalisation and variety, and helping them respond to key challenges. These include rising prostate cancer rates, more complex care pathways and treatments, shifting expectations around healthcare, and rapid changes in online behaviour due to evolving consumer-facing AI technology.

We’re also in the process of developing an ambitious new 10-year strategy for the charity, and you’ll play a key role in setting the terms for how we approach service development across this horizon. You'll carry out a discovery phase to explore the internal and external factors shaping our services, followed by a summary report with recommendations for innovation. Drawing on these insights, you’ll deliver and evaluate innovation use cases, ranging from MVPs to ready-to-implement solutions.

Alongside specific deliverables, you'll play a broader role across the Support Services team, spotting opportunities for innovation across service delivery, supporting business case development, and helping build our capability to evaluate service impact. You’ll use data to shape recommendations, foster an innovation mindset, and support colleagues to experiment, test and learn. You’ll also strengthen collaboration with the Technology team, help shape our long-term innovation approach, and ensure our work is informed by sector insights and shared effectively across the organisation.

What we want from you

To be successful in this role you’ll bring hands-on experience in service innovation and design, with a solid understanding of co-production and co-design principles. You’ll be familiar with navigating both agile and waterfall approaches to project delivery.

You’ll know how to use data to tell compelling stories, demonstrate impact, and uncover opportunities, and you’ll be able to clearly communicate the value of innovation to a wide range of stakeholders. You’ll also be skilled at coaching and training colleagues to adopt innovation processes and mindsets.

A confident self-starter, you’ll work independently to a high standard and manage your time effectively across both short- and long-term priorities. An understanding of service delivery in a healthcare context is essential, along with the ability to think strategically and ensure innovation aligns with the bigger picture.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 21st September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Wednesday 24 September or Monday 29 September 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

 

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Job title:Global Finance Manager

Location: London (Hybrid Working Available)

The Clean Air Fund is looking to recruit a Global Finance Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.

As a Global Finance Manager with Clean Air Fund, you will play a vital role in ensuring the smooth running of the organisation’s finance function. You will be responsible for managing our newly implemented accounting system, overseeing financial and statutory reporting, supporting budgeting and forecasting, and maintaining strong financial controls. This role reports to the Head of Finance and works closely with both internal and external stakeholders, including auditors and the Corporate Services team.

To be successful in this role, you will have:

• A formal CCAB accountancy qualification with relevant post-qualification experience.
• Experience in the NGO or philanthropic sector, with knowledge of Charity SORP and relevant statutory requirements.
• Strong knowledge of financial and accounting processes, including control environments, risk management, and reporting.
• Advanced Excel skills and experience in producing and analysing financial reports.
• Excellent communication skills, with the ability to present financial information to senior leadership and non-finance stakeholders.
• A proactive and solutions-focused approach, with the ability to manage competing priorities in a fast-paced environment.

Desirable skills:

• Experience using Sage Intacct.
• Experience working in a funding or grant-making organisation.
• Experience working with SMEs.

For more information on this role, as well as the full person specification please see the job description.

• Closing date – 14th Sep6tember 2025
• Salary – £55,000- £68,000
• Type of employment - Full time

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. 

We are committed to ensuring the safety and protection of our employees from all forms of harm. 

This role is based in London.

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

Reporting in to the Director of Organisational Effectiveness, the Head of Health, Safety, Security & Safeguarding is a key role for Christian Aid and will inspire, design and drive Christian Aid's Global Safe strategy, in respect of safety, security, and safeguarding, ensuring that staff in the UK, overseas offices, and partner organisations operate in a safe, secure, and well-supported environment.

The post-holder will be the custodian of a safe culture, ensuring that it aligns with the global culture programme and overall people strategy and be the organisation's safeguarding and security ambassador and expert, acting both internally and externally as a thought leader, challenging appropriately and bringing external expertise to Christian Aid.

Some of the main responsibilities and accountabilities for the role are:

-Monitor and assess security risks in operational locations, providing guidance on crisis response and emergency planning.

-Model a culture of continuous learning through training staff and partners on security awareness, travel safety, and incident response protocols.

-Champion and oversee incident reporting and response mechanisms, ensuring timely and effective action in case of security threats.

-Lead and embed a safeguarding culture across Christian Aid and its partners, ensuring compliance with global safeguarding standards.

-Foster continuous improvement through the development of safeguarding policies, procedures, and reporting mechanisms to protect staff, communities, and program participants.

-Model accountability through leading investigations and responses to safeguarding concerns, ensuring appropriate action is taken while maintaining confidentiality and victim-centred approaches.

-Foster a mindset of connection in relation empowering others to undertake self-assessments for all partnerships and ensure adequate assurance is in place.

-Maximise impact Develop through the development of crisis management plans for security incidents, safeguarding concerns, and emergency situations.

-Provide expert advice to leadership and country teams on risk management and response strategies.

-Foster continuous improvement with legal, HR, and program teams to ensure safety and safeguarding policies align with regulatory and donor requirements.

-Facilitate opportunities with external security, safeguarding, and humanitarian networks to strengthen best practices.

-Represent Christian Aid in sector-wide discussions on safety, security, and safeguarding policies.

About you

The essential key skills and experience that we are looking for are:

-Significant experience in safety, security, and safeguarding roles, preferably in international NGOs, humanitarian organisation, or development agencies.

-Significant exposure to working in high-risk, conflict, or disaster-affected environments, managing safety and security for field teams.

-Advanced knowledge of global safeguarding frameworks, including protection of vulnerable groups, PSEA (Prevention of Sexual Exploitation and Abuse), and child safeguarding and how they apply in humanitarian contexts.

-Extensive experience in crisis response, risk assessment, and emergency planning for international staff and partners.

-Leadership experience in developing and delivering training on security awareness, safeguarding, and risk management.

-Proven ability to develop and implement security and safeguarding policies across multiple locations.

-Advanced understanding of global security protocols, crisis management, risk assessment, and incident response, particularly in volatile or conflict zones.

-Expertise in managing security risks, conducting security assessments, and developing crisis management plans.

-Awareness of international legal frameworks, including those related to human rights, security, and safeguarding in field operations.

-Knowledge of staff wellbeing strategies, trauma response, and resilience-building in high-risk or stressful environments.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location.

ImpactEd Consulting is acting as recruitment advisor to the Fair Education Alliance on this appointment.

The Communications Officer is a new role, supporting our neighbourhood to national strategy. You'll report to our Head of Communications, providing essential communications work to enable cross-sector collaboration in and between Combined Authorities, as well as working on national campaigns.

Key responsibilities include securing local, regional and national press coverage, creating and managing digital content, and planning communication strategies to reach target audiences. You'll also research and produce high-quality case studies and impact stories that showcases the outcomes of this work.

This is an exciting opportunity to play a pivotal role in shaping how our new strategy comes to life in communities across the country.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.

Summary

The Interim Head of Funding will be responsible for overseeing the implementation of the funding strategy of our three charities (Guy’s and St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity). The postholder will play a leading role in enabling the successful delivery of funding and impact across our NHS Charities in line with our strategy, covering activities across the full breadth of our funding cycle, from development of proposals, review of applications in line with our governance and overseeing delivery and monitoring of funded programmes. We are looking for an individual with funding experience from the health sector with strong line management experience to support the work of the funding team. The post is being offered on a six-month basis in a covering capacity.

About Us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation.  Our collective mission is to build the foundations of a healthier society. 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about: 

• how we approach recruitment 

• our team, culture and values 

• the benefits of working with us 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development 

Job Description

Key responsibilities:

 

Funding

· Responsible for overseeing the end-to-end funding process from development of applications to decisions and monitoring of funded programmes.

· Overseeing ongoing delivery of the funding strategy by working with Funding Managers to effectively deliver and manage funding portfolios.

· Co-chairing of funding committees as required, supporting delivery in line with our governance structures.

· Oversee effective management of our Special Purpose Funds (SPFs)

· Working with finance teams and Funding Managers to ensure appropriate financial reporting and information is available across our funding portfolio.

· Supporting on financial and operational planning in-year, at mid-year review and in planning for future years, in line with our strategy.

· Supporting Funding Managers to maintain strong relationships with the Trust leads, to enable a partnership approach

· Working closely with the Head of Evaluation & Learning to ensure evaluation and learning are embedded at every stage of the funding cycle

· Leading on cross-team programmes of work such as embedding health equity into our funding, deliver effective patient and public engagement (working with the Patient and Public Engagement Manager) across our decision-making and deliver improvements to our grant-making.

· Supporting the iteration of the funding strategy

 

Other

· Provide line management to the Funding Managers and Patient and Public Engagement Manager as well as supporting the overall work of the wider team.

· As a key senior leader of the Funding and Impact Team, contribute and support the wider work of the team.

· Support the Director of Funding and Impact and Executive Director of Charities with other tasks relating to planning and development as required.

· Build and sustain strong relationships with the Fundraising, Marketing and Engagement teams within NHS Charities to enable collaborative working and sharing of information on our funding portfolio.

 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Working Environment: 

The post holder should expect to: 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends. 

 

Person Specification

Skills, abilities, and attributes:

· Strong people management skills, being able to confidently navigate and support a team through change.

· Strong inter-personal communication skills, directly supporting line-reports and confident in manging relationships with different internal stakeholders.

· Able to manage, analyse and present complex narrative and financial information.

· Excellent written and verbal communication skills, with the ability to share information in a concise manner.

· Able to grasp complex situations quickly, navigate complicated structures and offer pragmatic solutions.

· Empathy and patience.

· Comfortable managing and prioritising a varied workload and multiple stakeholders.

Knowledge, experience, and qualifications:

 

· Significant experience within a major grant giving body in the health sector and managing a varied funding portfolio.

· Line management experience and supporting teams through change management.

· Experience of analysing complex financial information for grants budgets.

· Experience and/or understanding managing relationships with key internal stakeholders, such as Fundraising and Marketing and Engagement.

· Understanding of strategy design, delivery and implementation.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

ImpactEd Consulting is acting as recruitment advisor to the Fair Education Alliance on this appointment. 

This is a new role at the Fair Education Alliance, leading on the delivery of the events and gatherings that will form a critical component of our regional collaboration model and neighbourhood to national strategy.

You will coordinate logistics for all regional events and gatherings and provide support with programme design, including maintaining an annual calendar of regional events, to enable the successful delivery of FEA’s regional place-based collaboration approach. Working closely with our Director of Regional Collaboration and Head of Communications and a team of communications and events specialists, you'll manage everything from budget oversight to day-of-event delivery while continuously adapting this innovative model as it develops. 

This is an exciting opportunity to play a pivotal role in shaping how our new strategy comes to life in communities across the country.   

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

To oversee the Sports and Community events team, developing and diversifying each department, maintaining a high standard of relationship fundraising, managing and setting team’s yearly budgets with the Head of Public Fundraising.

Sports and Community Fundraising
1. Oversee the team to deliver the Sports and Community fundraising strategy.
2. Oversee the delivery of the Sports events portfolio.
3. Maintain, develop and diversify to maximise ROI.
4. Oversee the relationship management of high value fundraisers.
5. Research into audience insights and analysis and implement change where required.
6. Collaborate with other fundraising revenue streams to enhance supporter
experience.
7. Maintain a high standard of relationship fundraising across the departments.
8. Manage relationships effectively with key stakeholders.
9. Monitor KPIs and objectives and ensure these are reported on regularly, identifying
problems and agreeing remedial steps.
10. Prepare and deliver presentations when necessary to a variety of audiences.
11. Work collaboratively across departments.
12. Develop new or update guidelines or procedures where needed.
13. Keep up to date records of sports events on our database (Salesforce).
14. Interrogate the database looing for efficiencies or patterns that could improve the
supporters experience and/or support fundraising.
15. Monitor current fundraising environment and trends to identify new fundraising.
opportunities.
16. Support the Sports Manager in delivering our London Marathon fundraising activity. 

The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities. 

As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records. 

This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research. 

This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board. 

Key Responsibilities 

Research and Pipeline Development:

• Identify, qualify and research prospective major supporters, including individuals, corporates and trusts

• Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events

• Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects

• Conduct due diligence research as required for donor engagement

• Implement improvements to pipeline management process 

• Track sector trends and philanthropic activity to inform prospecting and cultivation

CRM, Data and Insights:

• Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records

• Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition

• Produce regular income and pipeline reports that support departmental planning and forecasting

• Generate guest lists and attendee profiles for events

Department Operations:

• Support the Head of Development with the timely production of proposals, reports and other donor communications

• Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations. 

• With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits

• Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.

• Reporting and Administration:

• Support the Head of Development in regular moves management and revenue reporting across the department

• Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting

• Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice

• Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements

• Represent the Philharmonia at events and externally when required

• Support the work of the Department and other duties reasonably required by the Philharmonia

Skills and Qualifications

Essential:

• Understanding of different fundraising income streams and the donor cultivation cycle

• Experience of philanthropic prospect research and data analysis

• High levels of organisational skills and attention to detail

• Understanding and experience of using a CRM database (Tessitura is an advantage)

• Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)

• Experience in handling financial and transactional data, and producing financial reports

• Ability to manage multiple and competing priorities

• High-level of IT literacy, including the Microsoft 365 suite.

• Exceptional interpersonal and communication skills (verbal and written)

• Interest in and appreciation of the arts

Desirable:

• Experience in a similar role within a fundraising team from the arts and cultural sector

• Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities

• Experience in major fundraising campaigns

Summary

Working with the Philanthropy team, the Senior Philanthropy Manager – Trusts & Foundations will play a key role in driving new high-value relationships with Trusts & Foundations and raising six and seven figure income for our three charities: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. 

As a member of the Philanthropy team, this role will work with colleagues and the Head of Philanthropy to help shape and develop our new fundraising strategy. The Senior Philanthropy Manager – Trusts & Foundations will predominantly look after relationships with Trusts & Foundations, but there may be a small portfolio of Major Donors within the prospect pool, which may grow over time depending on the demands of the Philanthropy team. 

The role will be responsible for developing and managing relationships with trustees, influencers and staff of grant-giving organisations, leading on often complex, large-scale projects and solicitations. As well as sharing team responsibility for achieving ambitious annual income targets, as a senior member of staff, the Senior Philanthropy Manager – Trusts & Foundations will be expected to play a strategic role within the team, proactively leading on new initiatives, decision making and problem solving. 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation.  Our collective mission is to build the foundations of a healthier society. 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 

There is more information about working with us on our website, where you can read about: 
 

• how we approach recruitment 
 

• our team, culture and values 

• the benefits of working with us 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development 
 

Key Responsibilities

Communication and networking 

• Write clear and compelling fundraising proposals to charitable Trusts and Foundations that have the capacity to make six- and seven-figure grants and donations. 
• Build effective, senior-level relationships with trustees, influencers and staff involved with charitable Trusts and Foundations, as appropriate meeting and liaising directly with funders as the ‘face’ of Guy’s & St Thomas’ Foundation, while also supporting senior staff, academics and clinicians to communicate with funders and work to a brief to achieve objectives. 
• Work with academics and clinicians where required/appropriate, to develop the strongest possible case for support for major projects, for use in presentations, proposals and reports to Trusts and Foundations. 
• Work with the key stakeholders to ensure an effective stewardship programme is in place for Trusts and Foundations donors, including reports, letters or other documents that may at times deal with complex, contentious and sensitive situations. 
• Act as a Trusts and Foundations specialist on behalf of Guy’s & St Thomas’ Foundation. 

Decision making, planning and problem solving 

• Identify a range of internal fundraising priorities that will engage the interest and charitable objectives of Trusts and Foundations. 
• Work with the Prospect Research team to build an ongoing pipeline of high-calibre, qualified prospects with the capacity to give significant support to priority projects. 
• Balance the coordination of a large number of complex relationships and fundraising projects with the ability to respond appropriately to new opportunities as they arise. 
• Prioritise effectively, balancing urgent vs. important calls on your time, and making decisions about how to use your resources to maximise income for the team. 
• Take a long-term planning approach to the Trusts and Foundations portfolio, mapping out donor development plans for key accounts, and developing a calendar of activity for the year ahead, taking into account key deadlines and interdependencies. 
• Make independent professional decisions and advise colleagues as appropriate. 

Service delivery 

• Generate annual income according to agreed targets – both individual and team. 
• Manage and implement the Trusts and Foundations programme, and work with colleagues and the Head of team to develop and implement strategy and plans. 
• Achieve KPIs as agreed with the Head of team, e.g. for meetings, pledged income. 
• Establish gift agreements with funders that meet both their and the Foundation’s needs. 
• Contribute proactively to team planning and performance monitoring, ensuring the programme is strategically focused to maximise its potential for sustainable growth. 
• Show enterprise and creativity in developing Trusts and Foundations fundraising. 
• Respond appropriately to stakeholders regarding requests for fundraising assistance. 

Analysis and research 

• Contribute to team-wide evaluation of the Trusts and Foundations programme in order to inform annual planning and wider departmental strategy. 
• Ensure that donor details and communications relating to your portfolio are adequately stored on the database and run data analysis and modelling as required. 
• Benchmark activity with other relevant organisations and use statistical results and trends to support new activity. 
• Undertake research, and work effectively with the Prospect Research team, in order to inform prospect cultivation. 

Team work, teaching and learning support 

• Form and communicate a clear vision of what is to be achieved, sharing plans with other teams as appropriate. 
• Present at staff training and induction events as required. 
• Work with other high-value fundraising teams, as well as the Prospect Research team, to ensure a coordinated approach to prospects. 
• Positively promote the work of the Trusts and Foundations team, both internally and externally, and represent the team – and the wider organisation – at stewardship and cultivation events, as well as at sector conferences and meetings. 
• Assist with other campaigns and special projects as and when necessary. 
• Provide occasional cover for other colleagues within the team and wider department. 
• Undertake other duties as directed by the Head of Philanthropy. 

Working Environment:

The post holder should expect to: 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.  
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.  
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.  

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Ability to comprehend complex situations quickly and develop creative solutions. 
• Ability to be a strategic team player. 
• Ability to effectively build relationships with senior individuals and stakeholders. 
• Attention to detail, working accurately and systematically. 
• Sound judgement and confident decision making ability. 
• Ability to project an organisation positively, clearly and effectively in all communications, written and spoken. 
• Ability to initiate and implement a coherent fundraising programme. 
• Strong organisational and project management skills, with the ability to prioritise and manage a demanding workload. 
• Excellent grammar and writing skills. 
• Ability to negotiate and communicate effectively with a wide range of constituent groups and present a case convincingly in person and in writing. 
• Ability to question results and analyse data to inform new approaches. 
• Computer literate, i.e. Word, Outlook, Excel, databases. 
• Willingness to learn and play a role in the development of the Trusts & Foundations team. 
• Enterprising and creative, with drive and initiative to implement ideas. 

Knowledge, experience, and qualifications: 

• Significant fundraising experience, including successful proposal writing, or transferable income-generation experience. 
• Experience of undertaking large-scale projects. 
• Experience of bringing together different stakeholders to achieve results. 
• Experience of working to tight deadlines. 
• Experience of working with Trusts and Foundations within fundraising. 
• Experience of fundraising five and six figure (or higher) donations. 
• Knowledge of Raiser’s Edge or other similar fundraising database. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme