Head of learning and development jobs

The Work Rights Centre is a leading advocate for the rights of migrants and vulnerable workers. Our frontline team recovers thousands in unpaid wages and helps hundreds of people to secure their immigration status every year. But we know that to create lasting change, we can't just fix individual problems—we have to change the systems that cause them. This is where you come in.

We are looking for a Policy Manager to continue leading our ambitious policy influencing work. This is a senior role, ideal for someone with substantial public affairs experience, a deep understanding of how immigration and employment laws can perpetuate exploitation, and a genuine passion for social justice. 

You will be joining us at a time of real growth. The charity has established its presence with policymakers, and has earned a reputation for high-quality research, nuanced recommendations, and extraordinary agility.  We don’t miss a single policy development concerning migrant workers, and pride ourselves for our ability to quickly digest the implications, support our arguments with data, and work with journalists to secure public support for our calls for change. This  is possible thanks to our passionate systems-change team, who bring together expertise in strategic communications, data analysis, and research, as well as our wider legal team. We are looking for a colleague who can match their passion and hit the ground running. 

The Role

As Policy Manager you will be the driving force of our policy influencing agenda. We count on you to develop nuanced recommendations, grounded in high-quality research, and to work with policy makers to raise awareness, secure buy-in, and achieve real-world change. Reporting directly to the CEO, your main responsibilities will include:

• Monitoring policy developments at the intersection of employment and work-migration. In the short term, in employment you will keep an eye on the Fair Work Agency and the implementation of the government’s Make Work Pay agenda. In immigration, you will monitor developments concerning high-risk employer-sponsored visas.

• Producing nuanced analyses that spell out the implications of policy developments in a clear and accessible manner, and conclude with actionable recommendations.

• Influencing decision-makers, including government, parliamentarians, parliamentary committees and APPGs. This includes evidence submissions, 1:1s, and working in multi-stakeholder environments.

• Contributing to research publications that document the systemic drivers of migrant worker exploitation, and draw on best practice to give policy makers options for change. 

• Contributing to the charity’s strategy, and taking up line management duties as required.

About you

This is a senior role for a candidate who can hit the ground running. We would love to hear from you if you have:

• Good knowledge of UK immigration and/or employment justice, evidenced by academic credentials and/or professional experience.

• At least three years of professional experience in policy influencing. We will consider less if you can demonstrate other relevant experience (i.e. in research or legal advice).

• Excellent analytical and research skills, evidenced by a track-record of publications (such as policy analyses, reports etc).

• Excellent communication skills, including an ability to work effectively in a multi-stakeholder environment.

• A real sense of purpose, commitment to our mission, and appreciation for the power of team work. 

We particularly welcome applicants who have lived experience of injustice at the intersection of employment and immigration policies. Even if you are unsure if you meet all the criteria, if you trust your voice and think you have a lot to offer, we encourage you to apply.

How to apply

Download the full job description and person specification, and send your CV and Cover Letter by midnight on Sunday, 26th October.  Please include links to at least two publications you authored in your cover letter. These can be blog posts, reports, or book chapters. We are particularly interested in publications related to this role, but generally want to see that you can write to a high standard.

What happens after you apply

We will consider applications on a rolling basis, and will invite strong candidates to complete a technical task. We may start interviews before the application deadline, but will continue to interview until 31 October, to ensure that all applicants are given a fair chance. We seek to appoint a candidate as soon as reasonably possible, and are prepared to accommodate hybrid working to ease their transition into the post. If you have any accessibility requirements, please do not hesitate to let us know.

The Children’s Trust exists to support children and their families with acquired brain injuries and neurodisabilities. We are a complex organisation that constantly thrives to deliver the best outcomes for the children and young people we serve.

The Patient Safety, Experience, Risk and Quality Lead at The Children's Trust is a key leadership role within the nursing directorate, reporting directly to the Head of Safety, Clinical Governance, Risk, and Quality.

This position is responsible for ensuring that the highest standards of quality and safety are maintained across all services provided to children and families. Develop, implement, and monitor frameworks and initiatives that enhance patient experience and safety, reduce risks, and ensure compliance with regulatory standards. This role requires collaboration across multidisciplinary teams to foster a culture of continuous improvement and excellence in care delivery.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

• Provide strategic direction and leadership in quality, risk, patient experience, and patient safety initiatives.
• Develop and implement policies and procedures that align with national standards and best practices.
• Promote a culture of safety and quality across all levels of the organisation, encouraging staff engagement and ownership.
• Design and work across the organisation to embed a quality impact assessment process to support strategic decision making.

The role requires flexibility in terms of hours of work, including the ability to work early and late and occasional weekend days to supervise the nursing and care services.

Interview Date: Wednesday 22nd October 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Job Description

You’ll be part of Marie Curie’s National Information Library Service, within the Talent and Development team. The library supports staff across the UK by providing high-quality health information and evidence, with a special focus on palliative and end-of-life care. You’ll work alongside the National Information Library Services Manager and volunteers, ensuring staff have access to the resources, training, and information they need to deliver excellent care and support. 

As Assistant Librarian, you’ll be the first point of contact for staff seeking information, helping them access reliable evidence and resources that directly improve patient care, education, and research. By managing enquiries, literature searches, and training, you’ll play a vital role in ensuring Marie Curie staff are equipped with the latest knowledge to support people at the end of life and their families.

What you will do: 

• Act as the main contact for enquiries, delivering timely and customer-focused support. 
• Conduct professional health-related literature searches across biomedical databases. 
• Provide current awareness services and deliver information skills training. 
• Manage online journals, books, and subscriptions, ensuring resources are up to date. 
• Catalogue and classify library materials using national standards and the Heritage system. 
• Maintain and update the library’s intranet pages and resources. 
• Support volunteers working within the service. 
• Ensure compliance with copyright and intellectual property legislation. 

Key Criteria: 

• Postgraduate librarianship qualification or equivalent qualification (mandatory). 
• Strong skills in electronic information retrieval and database searching. 
• Knowledge of library management systems and online information resources. 
• Excellent verbal and written communication skills, with strong organisational ability. 
• Experience delivering an efficient library or information service. 
• Ability to train, support, and collaborate with staff and volunteers at all levels. 
• Customer-focused, with commitment to ongoing professional development. 

Please see the full job description.

Additional Information

Application & Interview Process 

• As part of your online application, you will be asked for supplementary information. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Closing date for applications: 19 October.

Salary: £24,350 per annum (= £9,740 for 2 days a week)

Contract:  Permanent, part-time (Monday and Tuesday, 14 hours per week) 

Based:  Glasgow 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 
• 25 days annual leave (exclusive of Bank Holidays) 
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 
• Loan schemes for bikes; computers and season tickets 
• Continuous professional development opportunities. 
• Industry-leading training programmes 
• Wellbeing and Employee Assistance Programmes 
• Enhanced bereavement, family friendly and sickness benefits 
• Access to Blue Light Card membership 
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

*Please note, this opportunity is a Fixed-Term contract (14 Months)*

We are looking for a collaborative and strategically minded Finance Business Partner to join our finance team and support the delivery of our charitable mission.

This role will be integral in ensuring that financial resources are used effectively and transparently to maximise our social impact. You will partner with operational teams, programme delivery teams and senior management to provide insightful analysis, robust financial planning, and evidence-based recommendations that drive informed decision-making across the organisation.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 17th October 2025
Interview date(s): w/c 27th October 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

The Marketing & Engagement Officer will support the Head of Commercial Activities and Volunteering and the wider organisation by leading on marketing, communications and community engagement. This role will focus on raising the profile of Age UK Lambeth, increasing awareness of our services, campaigns, and activities, and building stronger connections with our community to grow participation, partnerships, and support.

You will be responsible for planning and delivering marketing campaigns, creating compelling content, managing communications channels, and coordinating engagement initiatives and events. Alongside this, you will play a key role in developing supporter relationships and encouraging charitable giving, helping to increase regular and one-off donations through effective communications and community partnerships.

This is a creative and outward-facing role, requiring strong communication skills, relationship building, and the ability to balance both strategic planning and hands-on delivery.

General Duties

● Run, monitor, and maintain the organisation-wide marketing and promotional calendar to meet service, campaign, and engagement needs.
● Manage and grow all social media channels, following agreed marketing plans to build interest, followers, and engagement.
● Keep websites updated with relevant information, campaigns, events, and supporter opportunities.
● Coordinate the events calendar with national and international awareness days (e.g. Black History Month, International Women’s Day, World Mental Health Day).
● Create and update marketing materials (using tools such as Canva), ensuring brand consistency.
● Write and create engaging content by attending service activities, community events, and partner initiatives (occasional evenings/weekends).
● Produce and distribute newsletters (via MailChimp) for clients, supporters, councillors, and other stakeholders.
● Work with HR and management to deliver internal communications, including staff newsletters.
● Support the Lambeth Carers Card project, including marketing and business engagement.
● Represent marketing and communications in internal projects, ensuring a clear voice for the organisation.
● Develop and deliver an annual engagement plan to strengthen community connections and support.
● Plan, organise, and promote community and fundraising events, ensuring strong marketing and communications support.
● Build and nurture relationships with community groups, schools, local trusts, and businesses to encourage collaboration, sponsorship, and charitable giving.
● Support the recruitment, induction, and retention of volunteers for events and engagement activities, ensuring they feel recognised and valued.
● Increase supporter involvement and donations through targeted campaigns and creative digital content.
● Encourage the growth of regular donors by promoting supporter journeys and clear calls to action.
● Monitor event budgets and resources, ensuring activities are cost-effective and well-organised.
● Maintain accurate supporter and donor data on the charity’s database (Donorfy).
● Report on progress against marketing, engagement, and fundraising plans, using data to inform improvements.

In the first 6 months, you’ll

● Get fully up to speed with Age UK Lambeth’s services, campaigns, and engagement priorities.
● Review and manage the marketing and communications calendar, ensuring all campaigns and events are planned effectively.
● Audit and refresh social media channels and the website, creating content that promotes services, campaigns, and community activities.
● Support the planning and delivery of key community events and awareness campaigns.
● Build relationships with internal teams to understand their marketing, engagement, and supporter needs.
● Develop and begin implementing a community engagement plan, including opportunities to encourage supporter involvement and charitable giving.
● Start creating marketing materials, newsletters, and digital content that align with the organisation’s brand and objectives.
● Establish relationships with key community groups, businesses, and volunteers to support engagement activities and events.
● Support initial reporting on engagement, marketing, and supporter metrics, identifying opportunities for improvement.
● Begin contributing to creative ideas and strategies to raise the profile of Age UK Lambeth and its services locally.

About Us

Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.   

For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.

Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.

About the Role

We’re looking for a Programme Coordinator who is passionate about supporting young people and committed to social change.

In this varied and rewarding role, you’ll coordinate Unfold’s mentoring programmes, from recruiting, training, and supporting volunteer mentors to assessing and matching young people. You’ll also play a key role in delivering our weekly Youth Support Groups for young people seeking asylum, developing partnerships, and ensuring each mentoring journey is well-supported, safe, and impactful.

You’ll work closely with the Programme Manager and a small, dynamic team to help us deliver a quality, inclusive service that puts young people’s needs at the centre.

About You

You’ll bring:

• Excellent written and verbal communication skills, with the ability to build rapport and trust.
• Strong organisational skills, able to manage multiple tasks and priorities effectively.
• Good data management skills, with attention to detail and accuracy.
• Understanding of the volunteer sector and what makes volunteer experiences meaningful.
• Experience working with young people or children, with empathy and sensitivity to their needs.
• Confidence in public speaking and facilitating group sessions.
• A passion for supporting families to improve outcomes for children and young people.
• Experience in partnership management and workshop facilitation.

You’ll be personable, people-oriented, and a good listener. You'll thrive in community settings and will be willing to work the occasional evening or weekend to support activities and events.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at one of our IntoUniversity centres in London. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 14th October 2025

Interview day (in-person) - Tuesday 28th October 2025

Start date: As soon as possible, to be agreed directly with the candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

We currently have positions at our Bow and East Ham centres.

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£39,100 (inclusive of £2,700 London contribution)

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

We are seeking a part-time Money Skills Coordinator to help us deliver our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered online or in-person in a range of different locations across our network.

The role holder will take ownership of the planning and running of our money skills workshops, including setting them up on our systems. They will also act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard. 

For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal, technical and presentation skills. 

• Full training given

• The role is based in our Kensington head office and across a range of locations in South & West London and West Kent, delivering in-person support to our branches running our Money Skills workshops.  The role will also entail some evening working e.g. workshops, forums or team training (TOIL will be available). There may be some opportunities for remote working.

• Contract start date (as soon as possible)

Team Lead South (Engagement and Support)

Location: Cambridge & Ely

Salary: £34,000 – £38,000 per annum

Closing date: 20/10/25

Interviews to be held week beginning 3rd November

Full Time (35 hours per week) 

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our South Locality – in Cambridge City and Ely. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a practical support, youth work or mental health role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s holistic support offer for young people aged 13-25 years: our open-access drop-in, ongoing support around practical needs such as housing, and flexible mental health support. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will not hold an ongoing regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

This post is subject to a DBS check, references & providing evidence of eligibility of Right to Work in the UK

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements

Safeguarding Training Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference?

A rare opportunity has arisen to join a dedicated and vibrant safeguarding team working with the Diocese. We are looking to recruit a maternity cover post to play a key role in the delivery of safeguarding learning across the Diocese, ensuring that our communities are supported to become safer and maintain the highest standards of protection for all.

Position: Safeguarding Training and Policy Adviser
Location: Kidlington, Oxford/Hybrid with travel across the Diocese and to national venues
Hours: 37 hours per week
Salary: £45,378 per annum
Contract: 1 Year Fixed Term (Maternity Cover)

Closing Date: Sunday 19th October 2025 at midnight
Interview Date: Thursday 30th October 2025, Church House Oxford, Langford Locks, Kidlington, Oxford. OX5 1GF

The Role

In this role, you will lead on the delivery of the safeguarding learning pathways across the Diocese, in line with Church of England policies and procedures. You will support clergy, lay leaders, staff, and volunteers to meet safeguarding requirements and embed best practice across the organisation.

You will also support the Head of Safeguarding in providing advice on safeguarding learning policies, maintain strong relationships with local and national safeguarding networks, and ensure training materials remain up to date with legislation, policy changes, and emerging best practice.

This is a varied and rewarding role with the opportunity to influence culture change across the Diocese, delivering high-quality safeguarding training to over 1,400 participants each year and supporting a network of volunteer trainers.

About You

We are looking for a confident and experienced trainer with a passion for safeguarding and learning.

You will have:

• Proven experience in leading and delivering effective training programmes.
• Strong interpersonal and presentation skills, with the ability to engage and inspire diverse audiences.
• Experience of working with multi-professional agencies and the ability to analyse complex safeguarding issues.
• Excellent organisational skills with the ability to plan, monitor, and evaluate training provision.

You will also need to be able to travel independently across the Diocese and work flexibly, including some evenings and weekends.

You do not need to be a practising Christian to work with us – around half of our staff are not – but all our colleagues are comfortable with the Christian ethos that underpins our work and share a desire to make a difference.

Benefits and Rewards

• Competitive salary
• Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes a death-in-service benefit (5% employee contribution)
• Re-accreditation as a Living Wage employer
• Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees
• In addition to the statutory UK public holidays, the Diocese offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend)
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous occupational sick pay provision
• Free parking and subsidised on-site café
• Electric car and cycle-to-work salary sacrifice schemes
• EV charging points on site
• Electric vehicle salary sacrifice scheme with Octopus Electric Dreams
• Cycle to Work scheme with Green Commute Initiative
• Contributions towards eye examinations and prescriptive lenses
• Access to low-interest-rate financial services from Churches Mutual Credit Union
• An attractive modern working environment
• And a chance to work with fantastic colleagues!

The successful candidate must have the right to live and work in the United Kingdom and will require an enhanced DBS check.

We are committed to equality, diversity, and inclusion, and welcome applications from all backgrounds. We are particularly keen to hear from candidates from underrepresented communities within the Diocese.

You may have experience in roles such as Trainer, Training and Development Adviser, Safeguarding Lead, Safeguarding Adviser, Training Manager, Learning and Development Specialist, or Policy Adviser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Reading, Hybrid (once a week)
Hours: 30 hours per week (0.8 FTE) 
Salary: £23,165.81 (pro rata)
Contract Type: Permanent 

Make-A-Wish UK is looking for a passionate and organised People & Engagement Coordinator to help shape a magical, inclusive, and inspiring workplace culture. You will be the first point of contact to support recruitment, onboarding, internal communications, and engagement initiatives, working closely with the People Team and line managers.

This is a varied and rewarding role where you can take ownership of key activities across the employee lifecycle, contribute to policy development, and help embed our values and behaviours across the organisation. If you are proactive, people-focused, and excited to make a difference in a values-led charity, we would love to hear from you!

Core Purpose
As the People & Engagement Coordinator, you will play a key role in shaping and supporting Make-A-Wish UK's workplace culture. Working closely with the People Team and line managers, you will help create a magical, inclusive, and inspiring environment where employees feel empowered to do their best for wish children, volunteers, and supporters.

You will take ownership of key activities across the employee lifecycle from recruitment and onboarding to engagement and internal communications, while also supporting broader HR operations, policy development, and value led initiatives. Through your work, you will contribute directly to the delivery of Goal 3 of Make-A-Wish UK's strategy, helping embed our values and behaviours to strengthen our organisational culture.

To be successful in this role you will need:
Essential 
•  A CIPD Level 3 qualification or equivalent HR certification.
•  A minimum of 2 years’ experience working in a People/HR function.
•  A basic understanding of UK employment law, GDPR, and safeguarding practices.
•  Experience using HR systems (e.g. Hi Bob or similar) and general IT platforms (e.g. Microsoft Office).
•  Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
•  Clear and professional written and verbal communication skills.
•  Experience supporting internal communications or coordinating team events.
•  Familiarity with employee engagement tools (e.g. Culture Amp, Survey Monkey, Microsoft Forms).
•  Ability to handle confidential information with discretion and professionalism.
•  A proactive approach to work, with the ability to work independently and as part of a team.
•  A genuine interest in contributing to a positive, inclusive, and engaging workplace culture.
•  Confidence in coordinating organisation-wide events or supporting cross-functional initiatives. 
•  Experience managing multiple recruitment campaigns or supporting hiring across different departments.
•  Ability to work flexibly and support cross-team collaboration when needed.
 

General Duties

• Act as the first point of contact for general People queries, responding to emails and direct messages in line with SLA’s with advice aligned to employment legislation and internal policies.
• Participate in organisational meetings and contribute to cross-functional collaboration.
• Support wider organisational initiatives, including answering phones and assisting other teams as needed.
• Undertake any other duties reasonably expected at this level.
• Contribute to and engage with People Team meetings to ensure smooth communication within the team.

Internal Policies

• Maintain up-to-date knowledge of Make-A-Wish UK’s internal policies, including conduct, leave, wellbeing, and performance.
• Assist the Head of People and People Business Partner in reviewing and updating policies.
• Ensure consistent application of policies across the organisation, escalating complex queries appropriately.

Human Resources Information System

• Maintain and update the HRIS (Hi Bob) and personnel files in compliance with GDPR and Right to Work legislation.
• Accurately process leave and absence records, collecting relevant documentation such as fit notes.
• Generate reports for the People Team and SLT as required.
• Support monthly payroll updates and documentation.
• Answer any system-based queries that employees have or escalate where appropriate.

 
MAW Values and Behaviours

• Challenge behaviours that do not align with Make-A-Wish values and behaviour framework.
• Actively promote and role-model MAW values and behaviours.
• Support initiatives that embed values and drive cultural change.

 
Employee Lifecycle

• Own onboarding and offboarding processes including DBS checks, IT setup, and referencing.
• Ensure timely delivery of birthday and work anniversary gifts.
• Draft and send people-related letters including those for ER cases.
• Support with adding new occupational health referrals to the provider
• Update all inhouse trackers daily to ensure they are always up to date. 

 
Internal Engagement & Communications

• Plan and deliver internal events focused on wellbeing, EDI, learning & development, and social engagement.
• Contribute to the bi-weekly employee newsletter and other internal communications.
• Maintain and promote resources and platforms supporting employee wellbeing and learning.
• Support engagement surveys and feedback initiatives.
• Lead logistics and planning for internal events such as town halls, symposiums, and team socials.
• Collaborate with teams to ensure events reflect organisational values and strategic goals.
• Manage event calendars and communications to maximise engagement.
• Ensure letters sent to the Hub are dealt with in a timely manner and filled appropriately.

Payroll 

• Assist the People Business Partner in ensuring accurate documentation for payroll changes are submitted and tracked each month.
• Produce Letters for key payroll changes on an organisation level as well as confirmations for matters that affect payroll such as parental leave etc.

 
Recruitment

• Lead end-to-end recruitment campaigns, including posting roles, liaising with managers, and coordinating interviews.
• Take ownership on recruitment campaigns and ensure that managers follow the correct processes consistently.
• Provide managers with recruitment documentation and guidance aligned with best practices.
• Communicate outcomes to candidates promptly and professionally.
• Ensure all recruitment documentation is complete and stored appropriately.
• Respond to queries from the jobs inbox related to recruitment campaigns.

Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system.

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role and the full application pack, please visit our website.

Job Title: Ruby Developer

Reports To: Head of Data and Digital

Salary: up to £450 per day (inclusive of VAT if applicable)

Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need)

Hours: 7 hours per week

Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings

Start date: November 2025

Deadline and interview: Applications will close on Sunday 19th October 2025.
Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified.

Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce.

The Opportunity

Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits.

We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will:

• Monitor and resolve any issues arising with the platform.
• Manage and maintain the platform so it remains operational. 
• Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce.
• Support membership operations with reporting, payment and refund requests.

This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College’s processes forward to ensure a strong future. In this role you will: 

• have autonomy for maintaining and managing our existing membership platform;
• work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and
• help to grow the professional membership organisation for the teaching profession and be  part of the team driving the organisation forward at an exciting time for the future of the College.

Platform Management and Maintenance

Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College.  You will also provide support to the membership team with refund requests through GoCardless and Stripe.

Data and Process Transition

You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce.  This will entail preparing data in the correct format and providing support to move automated processes over to the new system.

About You

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless. 

Skills and experience

Essential

• Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development
• Experience of using Postgres databases 
• Technical expertise in platform hosting, integration and upgrades
• Solid experience in CSS using SASS
• Experience of Git development CI

Desirable

• Experience of using Salesforce 
• Experience of Using the Stripe API and GoCardless API
• Experience of using Heroku to manage servers and deployment

As well as technical requirements, we are looking for people who: 

• have a systematic and analytical approach to problem-solving and technical troubleshooting;
• have the ability to work independently to troubleshoot and resolve problems;
• can work collaboratively with team members to bring about constructive changes and processes;
• ability to explain technical issues to non-technical people.

Why Us?

As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 

Diversity and inclusion at the Chartered College 

As a growing organisation, we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Senior Officer Digital Optimisation

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Eye-test allowance.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Monday, 20 October at 9am

Interviews date: Week commencing 27 October 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.