Head of learning jobs in city of london, london
We are recruiting for an Accounts Examiner. This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission and to continue to build our capability as a dynamic Accounts Examination Team serving a range of clients including churches and other Christian charities.
The role will involve the preparation and / or the examination of accounts which will be prepared in one of two formats – receipts and payments or accruals. The role holder will be able to work on their own initiative but also be an effective team player.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.
We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.
As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.
This is a 12 month fixed term contract.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

Job description - Partnerships and Income Manager
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Commercial Services
Hours: Full or part-time hours considered, minimum 0.8 FTE
Start date: November 2025
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Partnerships and Income Manager Role Description
The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events.
Key responsibilities in the role include:
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Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services
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Researching and identifying new business development leads in line with Waterwise’s commercial strategy
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Building and maintaining an active pipeline of commercial and partnership opportunities to drive income
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Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs
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Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners
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Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments
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Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments
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Working on grant funding proposals and project bids
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Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press
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Assisting the team with organising events (e.g. Waterwise annual conference)
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Attending conferences, seminars and meetings to represent Waterwise
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Partnerships and Income Manager Person Specification
We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.
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Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding
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Experience in business development, sales, commercial services or relationship management roles
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Experience in writing successful new business proposals, compelling pitches and funding bids
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Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation
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Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations
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Excellent networking skills and confidence to ‘work the room’ at meetings and events
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Strong organisational skills, including the ability to plan and work proactively to meet deadlines
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Proactive and action-oriented approach to achieving income targets and KPIs
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Confident communicator, with excellent written and verbal communication skills and strong negotiation skills
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Ability to positively promote Waterwise and its work
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Ability to work flexibly within a small team that works from home
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Ability to manage own time and prioritise tasks
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Ability to communicate across the team about your work and workload
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Commitment to equity, diversity and inclusion and wellbeing
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Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
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Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
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Strong emphasis from CEO on wellbeing and workload management
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Homeworking and a small allowance for occasional shared office working
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Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
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Flexible working
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Part-time working
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27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
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Death in service benefit at x2 of salary
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Paid chartered and professional memberships
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Individual and team training budgets
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Maternity leave and maternity adoption leave beyond statutory
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Childcare costs for activities undertaken outside normal working hours
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Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet.

The client requests no contact from agencies or media sales.
£28,000 - £30,450 per year
Fixed term (13 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge office
What the job involves
We’re looking for a Risk Information Officer to join our Health Services, Equity and Improvement Directorate, to sit within the Clinical Services team (consisting of the Specialist Nurse service and Risk Information Service). We deliver a wide range of high-quality services directly to anyone affected by prostate cancer or prostate problems, as well as supporting a range of charity-wide activity.
As Risk Information Officer, you’ll deliver the charity’s Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone, email and social media. This is an exciting time to join the team as we anticipate a decision from the National Screening Committee on a prostate cancer screening programme in autumn 2025.
This is a non-clinical role, but you’ll discuss service users’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). You’ll also be able to help men make an informed decision about PSA testing by discussing the test’s advantages and limitations and informing them how to access a PSA blood test through their GP. You’ll work closely with the Specialist Nurses to ensure people who need more complex clinical information are supported.
You’ll also discuss the charity’s upcoming TRANSFORM trial and how Prostate Cancer UK is working hard to improve the current landscape and reduce some of the barriers men face around prostate cancer.
You’ll play a key role in developing the Risk Information Service, contributing to conversations and decisions around how to adjust and improve it. You’ll also report back on your work, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.
Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day. This is a fixed term role until the end of October 2026 covering an internal secondment.
What we want from you
You’ll be a compassionate and resilient communicator; you may be speaking to callers who may be anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers’ concerns and offering a supportive and empathetic response. Although this is a non-clinical role, a strong understanding of the UK healthcare system and a good working knowledge of urology (for example, an understanding of prostate cancer and the PSA blood test) would be an advantage.
You’ll be comfortable in handling more complex conversations, but with the self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed.
Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a Senior Programmes Support (Maternity Cover) to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.
This is a key role that works across the Advocacy and Nutrition Departments. You’ll be providing financial, administrative and coordination support to the Programme Funding Team and Nutrition Department. You’ll support business development, identify funding opportunities, track our finances, monitor grant/contracts, and spot areas for improvement in all we do – with the independence to make those changes.You’ll also engage with other teams within Action Against Hunger UK (e.g. finance), Action Against Hunger’s International teams (country level, HQs) as well as other humanitarian organisations and agencies (e.g. UNICEF, WHO) as relevant.
We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 25-Aug-2025 23:30 Interview Date: 1st September 2025.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets
Sounds great, what will I be doing?
Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured.
The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.
In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.
The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.
Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.
The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.
This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Interviews will be held at our head office on 26th August 2025
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Could you lead our Flagship LGBTQI+ specialist mental health service? Islington Mind have an exciting opportunity to apply for the of role Outcome Senior Team Leader (LGBTQI+ specialist service). Due to the ethos of the project and funding requirements we are seeking a person from the LGBTQI+ community to lead this multifaceted service. Islington Mind has worked alongside volunteers and service users for over 40 years to co-create a unique, supportive and therapeutic LGBTQI+ community, supporting people with mental health difficulties. This role offers the opportunity to join a well-established, skilled and committed team. Please see the Job description for the full range of duties and role requirements.
We offer:
- An inclusive and supportive work environment
- Competitive salary
- 26 days annual leave, plus bank holidays (Pro rata for part time hours)
- A pension scheme
- Access to Employee Assistance Programme
If you are interested, please visit our website, view the full job description and download the following documents:
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The Monitoring Form
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Application Form
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.