Head of learning jobs in stevenage, hertfordshire
ID: 1557
Job Title: Deputy Director of Services & Innovation, Central Region of England
Service: Services & Innovation
Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum
Location: Homebased with regular travel across the central region of England and occasional London Head Office.
Hours: full-time 37 hours per week.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
About the role:
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.
The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.
The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.
Main Responsibilities:
· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.
· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.
· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.
· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support
· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.
· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership.
Main Requirements (for details check the job description and person specification):
· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.
· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.
· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
· Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59
Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing 13th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Salary: £42,787
Grade: 3
Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)
Responsible to: Head of Philanthropy & Partnerships
Direct reports: Corporate Partnerships Officer
Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.
ROLE PURPOSE:
Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.
As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.
With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.
You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.
You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.
WHO ARE WE LOOKING FOR?
We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.
You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.
This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.
Duties will include but not be limited to:
New business
Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.
Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.
Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.
Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.
Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.
Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.
Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.
Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.
Relationship management
Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.
Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.
Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.
Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.
Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)
Strategy, engagement and data
Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.
Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.
Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.
Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.
Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.
Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.
Leadership
Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.
Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.
Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.
Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.
Join Our Team!
We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.
You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.
Download our recruitment pack from our website containing full details of the job description and person specification.
About you
You will need to have:
- Experience of developing and delivering successful health service quality improvement projects and programmes.
- Knowledge and experience of working in UK health services or a health or medical charity.
- Experience of successful development of operational performance metrics, strategies and objectives.
- Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.
Benefits:
- 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 22 September, 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Manager – Permanent, Remote
Full-time (35 hrs) – Open to part-time
Are you ready to take the lead on shaping people strategy and culture in a mission-driven organisation? MLC Partners are recruiting for an experienced People Manager to play a central role in modernising HR systems, embedding best practice, and creating a workplace where people feel supported, included, and able to thrive.
The opportunity
This is a pivotal role, reporting directly to the Head of People and Governance. You’ll be responsible for managing a small HR team while also influencing senior stakeholders and working closely with staff representatives. The role will combine strategic input with hands-on delivery, ensuring the organisation not only meets its legal obligations but develops as an innovative and inclusive workplace.
Key responsibilities:
- HR leadership: Oversee recruitment, retention, payroll, benefits and workforce planning, ensuring the organisation is effectively resourced.
- Modernising policies: Lead the review and update of policies and procedures, ensuring compliance with employment law and alignment with organisational values.
- Employee relations: Act as a trusted advisor to managers, supporting them to handle disciplinary, grievance, performance, and capability issues with confidence and fairness.
- Change and culture: Partner with managers, unions and staff to deliver organisational change, embedding inclusive and people-focused practices at every level.
- Data and reporting: Use analytics to identify workforce trends and provide insights that shape decision-making.
- Learning and development: Drive the implementation of performance management frameworks, development plans, and training initiatives.
- Team management: Line manage two senior HR professionals as well as providing oversight to a small staff team, fostering collaboration and high performance.
About you:
We’re looking for someone with the confidence and credibility to lead a people function in a complex, unionised environment. You’ll need to be:
- Qualified: CIPD Level 7 (or equivalent) with significant HR management experience.
- Experienced: Skilled in employee relations, organisational change, and managing union negotiations. Background in the not-for-profit, public sector, or membership organisations is highly valued.
- Knowledgeable: Up to date with UK employment law, HR systems, and best practice in people management.
- Influential: Strong communicator and relationship-builder, able to engage and influence at all levels.
- Values-driven: Committed to equity, diversity, inclusion, and continuous improvement in people practices.
Why join?
This is an exciting chance to step into a role where you can make a visible and lasting impact. You’ll have the scope to reshape policies, implement new systems, and guide leaders through meaningful organisational change. If you’re motivated by modernising HR, supporting people to succeed, and working in a collaborative and purpose-led environment, please apply now.
We welcome applications from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Applicants are under constant review, and the role may be filled prior to the ad closing. For a further confidential discussion about this role and to discuss your career search, please reach out to Annabelle Stuart at MLC Partners.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Significant opportunity
We have a significant opportunity to put the tools into the hands of those working with Children, Young People and Families that will better equip them to see young lives transformed.
Scripture Union are looking to appoint two Content Creators: One specialising in under 11s & families and one specialising in Young People. You will see that our current portfolio is extensive, but we would like to ensure that we add to it with focused material (whether digital or physical, whether free or paid for). You will both be involved in the creation of new content and in contracting other specialists who have skills in communicating to children and young people that we would like to develop. Also, promoting those resources at various conferences and festivals to complement the work of our marketing team.
Working Patterns
The role is remote with some travel to our Head Office at Trinity House Milton Keynes to collaborate face to face with the rest of the team.
Part Time options can also be considered, but we will give priority to those who can work at least three days a week and a commitment for a physical presence in Milton Keynes as the role requires but no more than once weekly.
Also, flexible working may be necessary when promoting resources.
Why Scripture Union?
- Remote working
- 23 days holiday + bank holidays + 5 volunteering days
- Up to 12% pension contribution
- Life insurance
- Enhanced family leave.
- Free Bible Reading Guide
- A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply
- We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
- The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
- Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
Closing Date: 8th October 2025
Interview Date: 21st October
Interview Location: Milton Keynes
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Job Title: Online Engagement and Inclusion Lead (Young People’s Services)
Organisation: Kids
Location: Remote work with occasional travel to London for in-person meeting
Hours: 36 hours per week
Contract: Fixed term for 2 years
Salary- £31,000 - £33,000
Purpose
This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.
Responsibilities
- To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
- To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
- To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
- To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
- To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
- To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.
Key to your success in the role will be:
- Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
- Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
- Helping to embed digital inclusion practices across the organisation.
- Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
- Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
- Influencing the broader Kids service teams to identify and engage digitally excluded young people.
- Centering the voices and needs of young people with SEND.
Person Specification
Experience
- Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
- Involvement in programmes that promote digital inclusion and wellbeing.
- Experience in outcome measurement, impact reporting, and using data to inform practice.
Desirable
- Experience in co-producing content or services with young people, including those with SEND.
Skills
- Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
- Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
- Skilled in using digital tools and platforms to deliver services and measure engagement.
- Ability to work collaboratively across teams and build strong internal and external relationships.
Knowledge
- Knowledge of safeguarding principles and practices in online environments.
- Awareness of current trends in digital engagement and youth participation.
- Knowledge of inclusive digital design and accessibility standards.
- Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.
Personal Attributes
- Passionate about inclusion, equity, and empowering young people.
- Committed to co-production and user-led design.
- Growth mindset and proactive approach to problem-solving.
- Committed to continuous learning and sharing best practices.
- Flexible and adaptable, with a collaborative mindset.
*About the funded programme
Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.
Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences.
What the Programme Offers:
- Online information with resources codesigned with young people with SEND.
- A series of interactive webinars and guided online activities.
- Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.
We will reach over 1,800 young people over the two year funded period.
Partner Acknowledgements
Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.
The client requests no contact from agencies or media sales.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Research and Programmes Coordinator role involves:
- Overseeing administrative tasks for all research projects
- Supporting the Programme Development Team Lead in management of all research projects
- Liaising with the Support Coach team to connect with facilitators/parents for data collection e.g. supporting with the running of focus groups
- Using Kids Matter’s CRM to confidently record communication with consultants and Research Assistants
- Supporting the data gathering process for all our evaluation data including maintaining data integrity by performing regular data audits and cleaning parent data ready for the Research Assistants to analyse
About you
Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Research and Programmes Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm on Monday 29th September 2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



The client requests no contact from agencies or media sales.
Position title: Health and Wellbeing Lead
Reports to: Head of Shed Development and Sustainability
Direct reports: None currently
Location: Remote (with regular travel)
Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering
Salary: Level 3 – £30,000-£35,000
As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.
This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.
You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.
You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level.
You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.
Key responsibilities:
1. Sheds and Shed Networks
· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.
· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.
· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.
2. Information and resources
· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.
· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.
· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.
3. Training and workshops
· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.
· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.
· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.
4. Digital health and wellbeing
· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.
- Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.
5. Monitoring and Reporting
· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.
· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.
6. Stakeholder Engagement
- Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
- Represent UKMSA at relevant networks, events, and conferences.
- Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
- Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector
Key expertise required:
- Knowledge, skills and experience in men’s health and wellbeing.
- Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
- An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
- Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
- Skilled at actively collaborating with volunteers and subject matter experts.
- Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.
· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.
· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.
· Confident working with data and systems - including CRM tools and digital tools.
· Proactive and creative - always looking for ways to improve how things are done.
· Self-motivated and able to manage your own workload without needing close supervision.
· An understanding of the nuances and limitations of how Sheds can support health and wellbeing
What success looks like:
- Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
- Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
- Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
- Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
- Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
- Clear and impactful reporting informs and supports UKMSA’s work at a national level.
This job is not:
- An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
- Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
- Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
- A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.
This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.
Closing date: 9th October 1200 hrs
Interview: 17th October
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
Title: Legal Coordinator
Reports to: Head of Legal
Salary: £30,000-40,000 (depending on experience)
Contract: Permanent
Hours: 37.5 per week over 5 days (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Remote with regular travel to London and across the UK
Probationary period: 3 months
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution, Cycle to Work scheme
Start date: As soon as possible
We are River Action
We are a campaign organisation on a mission to rescue Britain's rivers from the impacts of agricultural, sewage and industrial pollution. We take a creative and bold approach to campaigning, blending sharp strategy with positively disruptive tactics to inspire real action. We support grassroots movements, galvanise public opinion, influence government policy and drive industry change.
We are a small, dedicated and talented team of positive disrupters and community mobilisers who work collaboratively to deliver our strategy to urgently protect and restore our rivers for the benefit of people and nature.
Find out more about our mission and our team on our website.
Who we’re looking for
Do you want to be part of a movement making waves to clean up the UK’s rivers? Are you passionate about using the law as a tool for change? Do you have the legal and research skills to amplify our impact? If so, we want you to join our team.
We are looking for a highly capable, ambitious, well-organised, energetic, proactive and diligent individual with legal experience (academic or professional) to play an integral role in developing and delivering our growing legal, policy and advocacy work.
You don’t need to be a qualified or practising lawyer, but you do need to have a law degree or equivalent and familiarity with environmental law. You’ll understand the importance of winning in both courts of law and of public opinion. You’ll be passionate, eager to learn and committed to making change happen quickly.
If you’re committed to River Action’s mission and want to be at the forefront of environmental law, policy and advocacy, we’d love to hear from you.
Essential experience and skills
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Demonstrable UK legal experience (academic and/or professional), ideally including environmental, public and administrative law. A law degree or equivalent is required.
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Excellent legal research, drafting and communication skills.
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Ability to translate complex legal issues into accessible and impactful messaging.
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Strong organisational and interpersonal skills with demonstrable experience of coordinating multiple projects, working flexibly and at a fast pace.
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Good understanding of strategic litigation and using the law as a tool for change.
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Proven ability to produce high quality work under pressure.
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Excellent IT skills.
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Commitment to River Action’s mission and to working collaboratively across the sector.
Desirable experience and skills
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Qualification as a solicitor or barrister.
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Experience working in a similar role.
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Experience working in the UK’s environmental sector.
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Experience with strategic litigation and using the law as a tool for change.
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Experience with instructing and managing external lawyers.
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Experience working with parliamentarians and of UK parliamentary procedures.
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Media/spokesperson experience.
What you’ll be doing
As Legal Coordinator, you will play a crucial role in shaping River Action’s fight for cleaner rivers by acting as the link between legal expertise provided by external lawyers and River Action’s day-to-day campaigning, policy, advocacy and operational work.
The role will involve working closely with River Action’s Head of Legal to use the law and legal strategies to strengthen and improve environmental protection of the UK’s rivers. This exciting role will include scoping, developing and managing strategic litigation to achieve systemic change as well as supporting River Action’s policy and advocacy work. You’ll also support the River Action team to build successful campaigns to challenge polluters, hold government and regulators accountable, and push for policy reform.
Key duties and responsibilities
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Support the Head of Legal in scoping, developing and managing River Action’s legal work, including commissioning legal services from external lawyers and providing instructions on legal matters.
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Produce legal research and analysis to inform and support River Action’s strategic litigation, policy and advocacy work.
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Work with the campaigns team to develop impactful legal actions as part of creative and positively disruptive campaigns to deliver organisational goals.
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Work with the communities team to identify opportunities for River Action to support communities through legal action, including by developing the River Rescue Kit and other initiatives to extend impact.
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Engage with and obtain information and evidence from claimants, complainants, expert witnesses and other sources to support legal actions and campaigns.
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Develop an in-depth understanding of UK legal and policy frameworks relating to rivers and ensure colleagues are kept up to date with changes.
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Monitor legal developments including caselaw and legislative proposals, working closely with the Head of Legal to understand the implications and opportunities for River Action’s work.
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Ensure team members are well-briefed on the latest legal developments (both River Action’s work and wider developments) to support their external engagement.
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Prepare and contribute to legal and policy briefings for River Action and its eNGO partners and for public and political audiences.
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Contribute to River Action’s policy and advocacy work, ensuring our positions are considered and evidenced.
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Contribute to shaping River Action’s positions and key messaging so they are relevant and accurate.
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Provide legal support for River Action’s campaigning and operational activities, including by researching relevant laws and by commissioning external legal advice on non-contentious matters.
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Support colleagues to ensure River Action’s campaigning and communication activities and outputs are legally compliant and help to protect the charity from defamation, copyright infringement or other claims.
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Write articles and act as spokesperson for River Action in owned and earned media.
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Work across the team to track, record and report impact.
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Support River Action’s fundraising activities including contributing towards funding proposals, pitching and reporting.
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Review and respond to legal queries that come to River Action, escalating to the Head of Legal or other colleagues as appropriate.
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Administrative duties including developing and maintaining River Action’s legal documentation, processes and systems on the organisation’s shared drive.
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Build relationships and partnerships across the legal sector and environmental sector to inform River Action’s work and contribute to the wider movement.
General duties and responsibilities
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Follow all charity policies and procedures.
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Actively participate as part of the team.
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Help to promote a positive, healthy and happy work environment and team culture.
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Actively engage in professional development and training.
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Work collaboratively with colleagues across River Action, external lawyers and stakeholders to deliver our mission.
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Undertake any other duties as reasonably required.
As a small and agile team, we value flexibility. While these are the core responsibilities, staff may be asked to take on additional tasks as needed. If any task becomes a regular duty, the job description will be updated in consultation with the staff member.
Location
You will work from home with some travel required to London and across the UK.
The full team meets in person at least four times per year. These are multi-day meetings held in different locations in the UK. Additional UK travel will also be required. The fast-paced nature of our work and small size of our organisation means we are in very regular contact, ensuring a strong connection across the team.
Diversity and inclusion
We are committed to building a diverse, inclusive and equitable workplace. We welcome and encourage applicants from all backgrounds. We particularly welcome applications from candidates who are underrepresented in the environment sector.
Don’t meet every single requirement? We know that long lists can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Legal Coordinator’:
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your CV (2 pages), and
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a cover letter (2 pages) explaining why you want to work for River Action and how your experience and skills meet the requirements of the role.
Only applications including both documents will be accepted. Please provide your documents in pdf format.
Application process
Applications will be reviewed on a rolling basis until 23:59 on Monday 29 September 2025.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Initial interviews will be held on 1 and 2 October 2025 and panel interviews will be held in w/c 6 October 2025, all via video conference. For panel interviews, some questions will be provided in advance for equity and to give you the opportunity to demonstrate your knowledge, skills and experience most effectively.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Data Manager to work as part of our Evidence and Impact Team.
This is a Fixed Term Opportunity, expected to end November 2026
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Evidence and Impact team at Rethink Mental Illness ensures the organisation maximises its impact through data-driven decision-making, robust evaluation, and strategic analytics. This role will sit within the team but have a dedicated project remit, working closely with partners across the NHS, voluntary sector, and government data bodies. The postholder will act as a subject matter expert in statutory health datasets and data integration, while also contributing to Rethink’s wider ambition to demonstrate leadership in mental health data innovation.
How you will make a difference
This is a strategic, delivery-focused role designed to lead Rethink Mental Illness’s work on the national Mental Health Services Dataset (MHSDS). The postholder will manage a pioneering project to design and implement data flows from Rethink alliances – including Open Mental Health in Somerset and Synergy in Sheffield – into the MHSDS. Our alliance model is aligned with the government’s neighbourhood health agenda – enabling the NHS to work in a fully integrated way with a range of community based and grassroots organisations. Ensuring that data flows from these organisations is critical.
The role will build a robust data model, work directly with voluntary sector partners to understand their CRM systems, and develop automated submissions that ensure compliance with statutory requirements. Beyond compliance, the postholder will position Rethink Mental Illness as a sector thought leader by creating a replicable model that enables voluntary sector data to be integrated into national reporting – an ambition that has not yet been achieved elsewhere.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Impact Officer
Location: Home working with some travel
Contract Type: Permanent
Hours: 35 hours per week
Salary: £24,000pa
DBS/PVG: Not required
Job Family: 3
Line Manager: Head of Policy and Impact
Closing Date: 30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Start Date: asap
Interview Dates: 23 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
• We connect businesses with communities, creating meaningful employee volunteering projects.
• We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
Role Purpose
The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.
We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.
You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.
Key Duties Responsibilities
· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.
· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers.
· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.
· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.
· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.
· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.
· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.
· Work with project staff to help create impactful and engaging reports.
· Represent Volunteering Matters at charity and volunteering policy-related groups.
Essential Skills
· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.
· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.
· Confident communicator, able to engage with policymakers, sector partners, and community representatives.
· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.
· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.
· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
Experience Required
No specific experience is required.
Qualifications
Relevant skills and values alignment is more important for this role than specific qualifications.
Our Values & Way of Working
In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Coordinator to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.
This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunities to different communities of interest.
Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.
The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
Worldwide Veterinary Service is searching for an experienced manager to support the growth of our global education programme.
This is an ideal role for an experienced project manager who wants to make lasting improvements to the lives of children and animals around the world.
Reporting to the Head of Education at global animal welfare charity, Worldwide Veterinary Service (WVS), you will help grow and develop education programmes that protect children from key zoonotic disease and improve the relationship between animals and people.
One child dies from rabies every 10 minutes. Most victims are under the age of 15. Rabies is 100% fatal, but entirely vaccine preventable. Children just need the right information to protect themselves. WVS established Mission Rabies, a campaign that aims to eliminate rabies for good, in 2013. We have worked hard to reach 9.6 million children worldwide, but around half of the world’s 2 billion children at this age still live in rabies endemic countries. You will manage national education managers based across Sub-Saharan Africa, Southeast Asia, and Latin America to spread our core messages to a wider audience. This is essential if we are to deliver our goal to halve the number of people dying from rabies in the next 5 years.
We are looking for somebody who is proactive, driven and has a history of making things happen. The ideal candidate will have a results-oriented mindset, be comfortable working with ambiguity and adaptable to change. As an organisation we are embracing hybrid working, and remote working within the UK could be considered for this role. There is an expectation that employees will attend monthly meetings at our Dorset office in Cranborne if practical, and for this role regular international travel to global project sites will be required.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.
Main Duties & Responsibilities
- Support with the development of our education and behaviour change campaigns in Asia, Africa and Latin America.
- Develop robust monitoring and data collection systems and build capacity in the team to adhere to these mechanisms.
- Work with country teams to research the effectiveness of pedagogical approaches in terms of impact and behaviour change across various contexts and for different age groups.
- Work closely with colleagues to provide technical advice and implementation assistance to Mission Rabies and WVS projects around the world.
- Write strong project reports and proposals.
- Undertake international field visits in support of this work.
- Any other duties as required.
Essential Skills & Experience
- 7+ years in project management in an education, animal welfare, public health, humanitarian and/or international development capacity.
- Experience in monitoring, evaluation, research and learning (MERL).
- Ability to tailor communication to a range of audiences, particularly making research findings accessible to a non-academic audience.
- Experience in working with diverse teams in low resource environments.
- A strong team player.
- Strong report and proposal writing skills.
- A passion for animal welfare.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint.
- The ability and willingness to be flexible and work irregular hours, including evenings and weekends occasionally when the charity requires.
- Qualified to degree level or with a relevant recognised qualification.
- Proficiency in English (mother tongue or C2 level equivalent).
Desired Skills & Experience
- A background in qualitative research.
- Experience in delivering public health or behaviour change campaigns.
- Experience working on education programmes.
- Experience working on international programmes.
- Experience in taking projects to scale.
- Experience in working with government stakeholders.
- Experience in business development/proposal writing.
- A full driving licence.
- The right to work in the UK.
Candidates with a right to work in the UK are preferred, however exceptional candidates outside of the UK may be considered on a contract basis. Please include this in your cover letter if this is your preference.
Please note, we are unable to respond to individual queries regarding the role.
To give vulnerable animals around the world access to free life-saving veterinary care.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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UK-based/ Colchester or Home-based with monthly travel to Colchester office. Overseas travel with trips lasting from 10-14 days.
This post requires the candidates to have independent rights to live and work in the UK
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.
With the Lepra Advocacy Strategy, we will be working over the next 6 years to strengthen our approaches to our advocacy efforts. The post holder will play a key role in supporting the roll out of the Advocacy strategy working closely with the Director of Programmes and Advocacy, the Head of Research, the Senior Programme Manager, the Programme Officer and the teams where we work.
Job Purpose
This role is an exciting role within the programmes team in response to evolving needs. The incoming post holder will work within the 5 person UK’s Programme and Advocacy team and will drive, advise and support the team in relation to Lepra’s advocacy profile. We are looking for an enthusiastic, motivated, strategic and creative person who has outstanding skills to engage and work with a diverse team. We are looking for someone to work with a clear strategy and then develop, grow and successfully shape the future of Lepra’s advocacy efforts.
Working Relationships
Reports to Lepra UK’s Director of Programmes and Advocacy (DPA)
Works closely with the Programmes and Advocacy Team
Close working links with colleagues in India and in Bangladesh and the UK’s communications team
International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Advocacy Delivery (50%)
Under the supervision of the DPA implement Lepra’s global Advocacy strategy and coordinate advocacy initiatives.
Serve as the driver of advocacy efforts, facilitating the transitional year of implementation including coordinating the Advocacy Steering Group; advocacy toolkit development; action planning.
Represent Lepra in specific fora and advocacy networks and within the broader leprosy and NTD community in close coordination with the DPA.
Produce quarterly advocacy newsletters
Maintain quarterly reports on flagging areas of concern and actioning steering committee advice.
Assist in the preparation of policy documents and the presentation of papers for publication, conferences, or specific institutions and/or individuals - identifying and targeting the most appropriate audiences.
Support and contribute to the development and implementation of initiatives that foster an inclusive, equitable, and diverse environment across organisational programmes, policies, and advocacy efforts.
Support and contribute to initiatives that promote inclusion and equity, with a strong focus on developing the leadership and advocacy capacity of people with lived experience of leprosy, ensuring their voices are central in decision-making and programme design.
Knowledge management / Learning and Development (20%)
Support the preparation of Lepra advocacy and policy documents.
Disseminate knowledge so that it is integrated into Lepra’s portfolio to amplify the impact for target audiences and improve their outcomes.
Facilitate the new knowledge and learning hub and forge a clear path for its evolution.
Facilitate knowledge sharing through updating the communications team with relevant materials for the new programme folder on the website.
Organise and develop advocacy training.
Develop and take ownership of the new programme’ s team knowledge sharing approaches.
Develop a workplan of knowledge sharing events.
Support annual review meetings.
Communications (10%)
Assist the programmes team with the documentation of Lepra examples and models of best practice, at the same time identifying and developing mechanisms and avenues for the effective dissemination of this knowledge – internally and externally.
Assist the programmes team, DPO, Chief Executive and Country Programme staff in the synthesis of complex technical/scientific information adapting it to language and formats easily used by target audiences.
Contribute to content development of community engagement materials (public information, brochures, leaflets) that help explain the operations and impact of Lepra’s work to LF and/or leprosy affected communities.
Maintain good working links with Lepra’s UK Fundraising and Communications Team, contributing towards UK facing communications materials as and when required.
Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.
External representation (10%)
Support the Chief Executive, DPA and programmes team to maintain and expand existing strategic relationships with key international stakeholders to further Lepra’s advocacy strategy and advance Lepra’s agenda.
Ensure Lepra’s external profile is raised and become the go-to organisation for the leprosy community in terms of advocacy and policy briefings.
Support the preparation of documents for presentation, publication or dissemination at international fora.
Develop/support the development of country specific briefing notes/press kits with the communications team.
Represent Lepra at key events, conferences, and meetings to enhance our visibility and opportunity for impact.
Safeguarding (5%)
Promote a culture of respect, transparency, and accountability within Lepra’s implemented projects.
Ensuring that safeguarding mechanisms are in place and remain at the heart of all activities.
Support the integration of strong safeguarding and PSEA practices into project design and delivery.
Monitoring, evaluation, and impact (5%)
Ensure that all advocacy and knowledge transfer efforts are captured and embedded in appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs). Provide inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
Relevant degree level of education in Public Health, Social Sciences, Global Health, Human Rights, Political Sciences or equivalent experience.
Desirable
Relevant post-graduate qualification
Relevant professional health-related qualification
Knowledge and Experience
Essential
Minimum of 2 yrs experience of advocacy/campaigning/policy work with an overseas development organisation
Experience of working to advance the rights of excluded populations
Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
Experience in planning and implementing successful strategies/campaigns/advocacy in Asia.
Experience in programme/project planning, budgeting, M&E and reporting, within a non-governmental organisation, including the preparation of reports for institutional donors.
Ability to analyse and act on data.
Experience of working on issues in relation to disability, mental health, gender, human rights and social inclusion.
Experience in project coordination and management.
Desirable
At least two years’ experience as an advocacy manager, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
Familiarity with data visualisation tools and packages.
Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.
Skills, Attitudes and Personal Qualities
Highly motivated individual with excellent interpersonal and communication skills, both written and verbal to build strong relationships, negotiate and persuade a wide range of audiences, with confidence at presenting and representing.
Proven strength in both written and verbal communication
Able to reach, network with and communicate to a wide range of stakeholders and potential stakeholders.
Excellent attention to detail, and organisational and time management skills
Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
Ability to use databases, Word, excel, PowerPoint and other Office packages
Ability to work independently, be flexible and prioritise workload.
Ability to travel within the UK and overseas.
The right to work in the UK.
We operate a non-bias recruitment process and run our job advertisements through anonymous recruitment methods.
We offer a lot of flexibility in working practices and there is free reserved parking available at our Colchester office. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.
Only shortlisted candidates will be contacted and invited for interview. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Please do not use AI to help you write cover letters, CVs and responses to any screening questions. We want to hear your original voice.
The client requests no contact from agencies or media sales.