Head of legal protection jobs in Belfast

Casework Manager

Care4Calais

Remote

£28,700 per year

Full-time

Permanent

Human Rights ∙ Justice ∙ Social Welfare

Using Anonymous Recruitment

Actively Interviewing

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Job description

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
Recruit, train and onboard new volunteers with the support of the Head of Department as required.
Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
Report on team progress to the Head of Department via pre-arranged channels and format.
Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
Attend and contribute meaningfully to team meetings

Person specification

In-depth understanding of the UK asylum system
Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
Clear leadership ability, with the capability to act with initiative and drive
An understanding of the volunteer experience including potential challenges volunteers may face
Self-motivated and used to managing multiple priorities to meet deadlines
Collaborative team member with excellent verbal and written communication skills
Strong digital literacy, including ability to work on Google Workspace and Office 365
Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

Organisation

Care4Calais View profile

Registered Charity

21 - 50

View profile

Posted on: 03 June 2026

Closing date: 03 July 2026 at 17:00

Tags: Advice / Information, Project Management, Legal / Law, Advocacy, Volunteering Management, Ethnic Minority / BAME, Gender / Gender Based Violence, Human Rights, Humanitarian Aid, Justice, Programme Management, Refugee / Immigration, Social / Support Work

The client requests no contact from agencies or media sales.

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Commercial Partnership Manager

AdviceUK

Remote

FTE £42,000–£47,000, depending on experience. (Actual salary £33,600-£37,600)

Part-time (28 hours per week)

Contract (Fixed term for 2 years, with potential to become permanent)

Membership Organisations

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Job description

Job Title: Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW

Status: Fixed term for two years (potential to become permanent)

Reporting to: Head of Membership and Services

Responsible for: n/a

Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.

JOB PURPOSE

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.

KEY TASKS AND RESPONSIBILITIES 

1. Partnership development

Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
Ensure all partnerships align with the charity’s mission, values and ethical standards. 
Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth

Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
Support the communication of impact to partners, including reporting on outcomes enabled by their support.
Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
Share learning, insight, and good practice to continually improve commercial partnership approaches. 
Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies. 
Work closely with AdviceUK colleagues to deliver integrated partnership activities.

4. Data and evidence

Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.

5. General responsibilities

Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
Adhere at all times to AdviceUK’s policies and procedures.
Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.

Application resources

Commercial Partnership Manager Job Description and Person Specification

0.22 MB

Organisation

AdviceUK View profile

Registered Charity

21 - 50

Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.

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Posted on: 18 May 2026

Closing date: 10 June 2026 at 00:00

Tags: Advice / Information, Commercial, Partnerships

The client requests no contact from agencies or media sales.

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Product Lead

HOST — "ally for action"

Remote

£50,000 - £65,000 per year FTE

Full-time

Temporary

Social Welfare

Actively Interviewing

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Job description

Product Lead – HOSTHub

(Operational Product Delivery)

Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)

Role Purpose

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.

Core Responsibilities

1. Product Problem Identification and Prioritisation

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.

2. Sprint Management and Delivery Execution

Own the end-to-end delivery of the product, managing fortnightly sprint cycles.

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.

Validate completed work against real user workflows before release to ensure quality and usability.

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.

3. User Engagement and Feedback Loops

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.

Ensure user insights consistently inform backlog prioritisation and shape sprint scope.

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.

4. Cross-Team Operational Alignment

Act as the central point of coordination across product, delivery teams, and external developers.

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.

5. Development Oversight

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.

Ensure all development outputs are practical, functional, and aligned with real operational needs.

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.

6. Data, Workflow, and System Effectiveness

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.

Identify and implement opportunities to automate key workflows, reducing manual effort across teams.

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.

7. Risk, Compliance, and System Integrity

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.

Prioritise data protection, security, and system reliability as core product considerations.

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.

8. Contribution to Product Direction

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.

Key Relationships

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.

External: Developers, technical providers, hosted partners, funders.

Performance Indicators

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.

Reduction in recurring user-reported problems across key workflows.

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.

A well-maintained backlog with clear, transparent prioritisation rationale.

Strong alignment between platform functionality and operational delivery needs.

Timely identification and effective resolution of system risks and critical defects.

Required Experience

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.

Strong track record of identifying user needs and translating them into effective product solutions.

Experience working with complex operational systems involving multiple user groups and workflows.

Ability to operate effectively in environments with evolving and loosely defined requirements.

Comfortable working across technical and non-technical teams, acting as a practical bridge between them.

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.

Clear, structured communication style, enabling effective coordination and delivery clarity across teams.

Organisation

HOST — "ally for action" View profile

Non Charity Employer

11 - 20

We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.

View profile

Posted on: 29 May 2026

Closing date: 19 June 2026 at 09:19

Job ref: PD-Host

Tags: Product management

The client requests no contact from agencies or media sales.

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Community Fundraising Assistant - North

Brain Tumour Research

Remote

£27,000 per year

Full-time

Permanent

Research

Actively Interviewing

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Job description

Community Fundraising Assistant - North

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Are you able to provide friendly and professional support to fundraisers and supporters?
Do you have experience in supporting events or community activities?
Do you live in either Scotland, North East England, North West England or the East Midlands?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Application resources

Community Fundraising Assistant - North (Recruitment Pack)

0.35 MB

Organisation