Llamau is daring to imagine a world without homelessness – will you help us to create it?

Llamau’s mission is to end youth homelessness and homelessness for women in Wales. It’s a big ambition and to some people it might seem impossible, but we know that if we all work together, homelessness genuinely doesn’t have to exist.

We’re looking for a passionate, talented and experienced person join Team Llamau and develop, motivate and lead our skilled Income Generation and Fundraising Teams.

You’ll be an excellent relationship builder with a proven track record in developing and meeting income generation targets. You will have demonstrable experience of working in a senior role and in supporting and motivating your teams to deliver the charity’s income generation and communications strategies.

You’ll be working alongside passionate and supportive colleagues in a rewarding environment, where you’ll be making a huge contribution to creating a Wales without homelessness, every single day. 

Reference: SFC07

Location: Head Office, Cardiff

Working hours: Full Time working hours are 37 hours per week.  This will include some evenings and weekends for which TOIL will be given. Please note that flexibility is required to work outside these hours in order to fulfil the responsibilities of the post.

On Call: Participation in Llamau’s office buildings On Call rota

Salary: Circa £50,000 depending on experience

Contract: Full Time, Permanent 

Please submit your completed application by midday on 8th March 2021.

Location: Flexible within England & Wales

Department: Business Development

Interview date: Week commencing 8th March

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Business Development Team has responsibility for overseeing the strategy for the markets we currently operate in, as well as those we seek to move in to. 

This role will be the Business Development Lead for the welfare market. The successful candidate will have a strong understanding of welfare and the key stakeholders within this market.  Candidates will demonstrate excellent stakeholder management skills and understanding of funding flows, competition, and the political environment and be driven by the desire to make the most difference to the people who come to us for help.

In this role, you will be responsible for researching and producing a targeted market strategy and account management plan, working with internal stakeholders to ensure the organisation has a clear vision of what we want to achieve in your lead market area and how we get there.  In a typical day, you will be working with colleagues from across the service to drive our market activity as well as meeting with and influencing external stakeholders.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

South Wales based charity, Valleys Kids has an exciting opportunity for the right person to be their new Chief Executive.

Over the last 40 years we’ve built up an impressive track record of improving the lives of the most vulnerable and disadvantaged in society through working closely with the local community.

We’re now looking for someone with energy, passion and experience to build on this success and ensure that the pioneering spirit of Valley’s Kids flourishes into the future. 

If you want to be a key part of this exciting journey, and think you’re up for the challenge, we want to hear from you!

For a full introduction to Valleys Kids and the CEO role, please download the job pack below. 

Job title: Chief Executive

Responsible to: Valleys Kids Board of Trustees

Salary: £45,000 per annum

Location: Penygraig, South Wales with some home working

Hours: Full-time

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities.

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions: 3%

Introduction

The Chief Executive must have the drive, enthusiasm. leadership and management skills needed for helping us to sustain and build upon a remarkable legacy of community development work within the South Wales coalfield area.

Key responsibilities

To provide leadership for the whole organisation and to be responsible for the management and administration of Valleys Kids within the strategic and accountability frameworks laid down by the board of trustees.

Leadership

•To lead, inspire and motivate staff and volunteers, providing them with clear direction and sound decision-making and enabling them to contribute significantly to organisational development.

•To assist the board in maintaining the values, ethos, vision, and mission of Valleys Kids.

•To ensure that Valleys Kids’ values, ethos and policies are relevant, fair and consistently implemented.

•To develop and keep under review a medium-term to long-term strategy for Valleys Kids which sets out how it can achieve its vision and mission and obtain board approval for it.

•To ensure that the work of Valleys Kids is focused on achieving the priorities set out in the strategic plan and establishing the most effective service responses to the needs identified within communities. 

•To develop an organisation that is constantly seeking ways to learn, to improve its performance, and to innovate.

•To maintain an environment that attracts and retains the best staff and volunteers.

Management

•To be accountable to the board for the proper and effective management of Valleys Kids.

•To run Valleys Kids efficiently and effectively by ensuring that the organisation has an appropriate management structure and management systems which enable it to fulfil its strategic objectives and to carry out its work.

•To ensure that all management policies and decisions support the agreed vision, mission, values, and strategic priorities of Valleys Kids.

•To ensure that the business, operational and annual plans needed to underpin the strategic plan are developed, agreed and implemented.

•To provide staff with operational arrangements that ensure clarity of roles, responsibilities and delegations.

•To ensure that the work done to recruit, manage, train, support and develop staff reflects good employment
practice and is directed towards achieving Valleys
Kids’ objectives.

•To ensure that Valleys Kids is aware of best practice and that it constantly works to achieve this within the constraints laid down by the trustees and resources available.

•To identify appropriate methods for monitoring the performance of Valleys Kids and getting feedback on service quality and for providing performance reports back to the board on the performance of Valleys Kids against its strategy, its business, operational and annual plans, and against the annual budget as approved by the board.

Finance and risk

•To be responsible overall for the financial health of Valleys Kids including developing, overseeing and monitoring an effective programme of income generation.

•To put in place effective budget-setting, financial planning and delegation processes.

•To ensure that the major risks to which Valleys Kids is exposed are reviewed regularly by the board and the executive team, systems have been established to mitigate these risks, and a risk analysis is automatically carried out when taking on new work or proposing new work to the board.

•To ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).

External and Internal relations

•To ensure effective communications throughout Valleys Kids and externally.

•To develop Valleys Kids’ public profile and foster good relationships with government, statutory/voluntary/private bodies, and other external stakeholders.

•To set up mechanisms for listening to the views of current and future beneficiaries on the performance
of Valleys Kids, as well as on areas for future development.

•To engage with stakeholders in partnerships which seek to promote co-working, identification of need, the provision of shared services and effective use of resources.

•To scan the external environment for changes that may affect Valleys Kids, to advise the trustees proactively and to take necessary action.

Legal and regulatory compliance

•To ensure that Valleys Kids fulfils all its legal, statutory and regulatory responsibilities.

•Together with the Chair, to enable the board of trustees to fulfil its duties and responsibilities for the proper governance of Valleys Kids and to ensure that the board receives timely advice and appropriate information on all relevant matters.

•To lead on the responsibilities Valleys Kids has to safeguard those deemed to be vulnerable and to promote the rights of people with protected characteristics.

Ensuring high-quality governance

•To draw the board’s attention to matters that it should consider and decide.

•To ensure that the board receives all necessary advice, guidance and information on matters relating to current performance, the short- and long-term future of Valleys Kids, regulatory and legal compliance, and other appropriate issues; and making sure that such advice, guidance and information are timely, honest, balanced and relevant.

•In partnership with the Chair, to ensure that the board’s delegated authority is recorded in writing and understood fully by staff and volunteers, and that all agreed reporting procedures are followed.

•To work closely with the board to ensure that the board contains the skills it requires to govern Valleys Kids well, and that the board has access to relevant external professional advice and expertise.

•To report regularly to the board of trustees on the performance of Valleys Kids, progress towards the strategic priorities and the achievement of board policies.

•To submit high-level policy proposals for the approval of the board or assist the board in the development of
these policies, and to be responsible for the efficient and effective achievement of these policies.

•To implement board decisions.

Person Specification

•A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.

•Substantial experience of CEO or senior leadership at a strategic level.

•Resourceful, resilient and innovative, with the ability to manage different priorities, understand a wide range of activities and effectively manage a diverse team of professional, technical and commercial staff.

•Evidence of successful staff engagement and development practice, linking organisational values with employee behaviour.

•Ability to delegate effectively and to hold people to account.

•A strong track record of change, project and crisis management.

•Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.

•A strong track record of networking, developing and maintaining external relationships (including central and local government, funders, national and local NGOs and the media).

•An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well.

•Experience of budget and financial management

•Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundation, trading income and individual giving.

•An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully.

•Knowledge of risk management and information security.

•Organised, with excellent time management skills and high levels of self-motivation.

•A commitment to effectively safeguarding people at risk of harm or abuse.

•Development and management of social enterprise activities (trading activities that support the mission of the organisation and bring in unrestricted income for it).

•Existing networks in South Wales that could support the work of Valleys Kids.

•Awareness of Welsh language, culture and the public services context in Wales or a willingness to learn.

•Knowledge of relevant current and emerging technologies.

Other requirements

•Flexible with a willingness to work outside normal office hours.

• Full valid driving licence and use of a vehicle.

Location: Flexible within England & Wales

Department: Policy Team

Interview date: w/c 8 March 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We are looking for an outstanding person to recruit for the position of Principal Policy Manager, Energy Company Performance and Monitoring at Citizens Advice for a fixed term of 12 months. 

We’re an organisation with a relentless focus on making society fairer. Each year we help 2.8 million people to solve their problems face to face and see over 34.5m visits to our website. This data and our reputation give us unparalleled influence. We have a unique insight into emerging trends and issues affecting people, and we use it to work with government, regulators and industry to improve people's lives.

Citizens Advice is the statutory advocate for energy consumers. We use research and evidence from the people who contact our advice service every day to understand the problems facing energy consumers in Great Britain. We help solve these problems by engaging with industry, changing policy and supporting consumers to navigate the market.

In recent years we have done this by representing the views of energy consumers including: 

• Advocating for an energy price cap, which is saving energy consumers over £1 billion each year 
• Persuading the regulator to strengthen the licensing regime for energy suppliers and to improve protections for consumers at risk of self disconnecting from their prepayment meters
• Marshalling evidence that convinced the regulator to reduce the cost of capital for energy network companies, potentially saving energy consumers up to £5 billion over the next 5 year price control period 

You will lead the energy team’s work on energy company performance and monitoring, developing our research and advocacy programme largely focussed on the retail energy market. This includes managing a team of policy specialists. You’ll work closely with colleagues across the energy team, as well as our data, public affairs, campaigns and media teams to maximise impact for energy consumers. 

You’ll also support our wider energy advocacy work as well as supporting junior members of the team to reach their potential. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You’ll influence regulators, MPs, civil servants, industry on behalf of energy consumers and the people who rely on Citizens Advice. 

We’re looking for someone with a wide range of skills, from exceptional judgement and excellent stakeholder management, to being able to lead in a large organisation. 

We are always happy to consider flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.  

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position to the right candidate at our Ronald McDonald House situated opposite the Noah’s Ark Children’s Hospital in Cardiff. We are looking for a Deputy House Manager who is self-motivated, enjoys working as part of a team and will share our vision of wanting to keep families close to their sick child.  You will have a proven track record of line management as you will be responsible for the management and development of the Front of House Team in creating a safe and welcoming environment for our families to stay in during difficult times.

You will be a proactive and positive individual with excellent organisational and interpersonal skills with the welfare and wellbeing of the families and staff at the forefront of all your work. The role is diverse and duties include management of the day-to-day duties associated with communal living, ensuring the premises are well-maintained, supervising employees, volunteers and other visitors. Managing office tasks and all administrative matters including computerised and manual systems and keeping up-to-date with matters of governance and compliance. 

This is a great opportunity for someone with experience of supporting families and managing a team who wants a job, which is creative, rewarding and makes a difference.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on Sunday 28th February 2021.