298 Head of member support jobs

About us

New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.

All of our work is guided by a belief in community power - the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.

Purpose

Our Head of Practice role sits within our Practice and Programmes team. You will lead the development and delivery of a portfolio of practice work whilst also contributing to New Local's policy and thought leadership work. We are committed to strengthening the feedback loops between practice and policy locally, regionally and nationally and this role is key to this.

In our practice work you will solve challenges alongside councils, other public sector partners and communities, supporting them to deepen the impact of innovative place-based approaches and to understand the conditions needed for them to grow. You will be leading projects, working alongside delivery partners where needed, managing other New Local team members, to deliver high-quality work and impact for our partners.

Our thought leadership and policy approach is deeply rooted in our practice and peer-learning networks.You will draw on the pioneering work we see in places, and with our members, to support New Local's work to inform the national policy conversation about the conditions and enablers needed for places to accelerate and grow innovation in place-based, preventative and relational working.

Key tasks and responsibilities

• Manage a portfolio of practice projects, ensuring effective project management so that practice work is delivered within budget and to agreed timelines.
• Lead the delivery of projects within our practice portfolio, using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
• Build and maintain excellent relationships with partners and clients for our practice work, across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
• Develop and grow our practice work and generate revenues through deepening client relationships, creatively developing and responding to new partnership and business opportunities, including writing proposals and devising project budgets, aligned to our organisational purpose and vision.
• Lead effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
• Work with clients and the wider New Local team to connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change. 
• Model and promote the integration of practice and policy, through testing and iterating New Local's integrated policy and practice model and proactively contributing to our thought leadership and policy work.
• Model and promote collaborative working across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.

How to apply

For the full job description, person specification and details on how to apply, please visit New Local's website.

A new senior post in the Development Team, the Head of Trusts & Foundations will be responsible for cultivating and growing income from both private and statutory funding bodies, implementing and delivering a new strategy for this vital income stream for the theatre, maintaining and growing our income in exciting, innovative, and strategic ways through high-quality, persuasive applications, alongside stewarding existing relationships to ensure the highest level of care for those already supporting us.

Each year the Development Department is responsible for raising c.25% (£1.4m in 26/27) of the Young Vic’s income to enable great work on our stages and, vitally, in our communities. As Head of Trusts & Foundations, you will play a vital role in securing income towards these projects (currently over £300,000 is generated through Trust & Foundation revenue), driven by a strategic insight into this income stream and the opportunities our work presents. In this role, you will be central to ensuring revenue targets are met each year, elevating our income, in addition creating a pipeline of Capital prospects with a view to the theatre undertaking significant essential works over the next 3 years.

Led by the Development Director, we aim to be a fast-paced team of six, with desire to majorly increase income over the next 3 years led by an ambitious programme of main house and studio shows, the 30th anniversary of our Taking Part programme and further growth across the organisation in our excellent and exciting artistic endeavours.

If you are a passionate and curious fundraiser, excellent grant writer, or looking for the next step in your career and want to work in one of the most exciting London Theatres right now, this role is for you.

Please see the job description for full list of responsibilites. Please go to the Young Vic website via the link on this page for more information on how to apply.

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.

Role

The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).

The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.

The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:

• Trusts and Foundations Officer
• Community and Events Fundraising Officer
• Sponsorship & Individual Giving Officer

Please see attached the full job description and person specification

Job Purpose

We are looking for a fundraising specialist with the abilities and ambition to grow our charitable income generation and take ANT to our next level of impact.

Our current fundraising strategy is focused around corporate partnerships, individual giving campaigns (in particular crowdfunders where we have a strong track record), philanthropists and trusts and foundations.

We are particularly interested in individuals with experience and skillsets in areas that would complement and build on existing strengths and experience in the team; generating new leads in relationship fundraising context, developing and diversifying our individual giving offering and building excellent stewardship journeys.

You will help grow out impact by inspiring and influencing others to follow us in our ambitious plans for change.

Main responsibilities

• Lead from the front to grow our fundraising operations and strategy
  • Work with the Director of Income and fundraising team to review and refresh our fundraising strategy, as we enter its third year
  • Carry out a stocktake of recent performance and identify areas for growth 
  • Develop workstream plans for the year across different fundraising areas including generating new corporate partners and mid to high level philanthropist supporter leads, testing new individual giving channels and developing excellent donor stewardship
  • Look at continuing sustainable growth of unrestricted income, with an eye to further diversifying our fundraising streams longer term
  • Develop and foster relationships with new and existing strategic partners, funders and supporters
• Leadership of the fundraising team at ANT, providing clear strategic vision, guidance and support
• Line management of two fundraising leads, supporting them to develop and grow their skills
• As part of the senior leadership team, work with the Chief Executive and other Heads on organisational strategy, fundraising and communications planning
• Develop strong working relationships across the organisation and bring together relevant people in matrix working style groups, to avoid siloed ways of working

Working relationships and expectations

• As a member of the senior leadership team, you will work closely with the Chief Executive and other Heads, helping to lead the organisation in an exciting period of change and growth
• As a member of the Income team, you will work closely with the Director of Income. You will  manage two direct reports at Lead level. You will collaborate more widely across the organisation coordinating comms needs from different teams. 
• Hybrid working between home and our office at Lower Chew Forest, Compton Dando with the expectation of being present in our office or on site at least one day in a typical week
• Occasional evening and weekend working will be required but this is not a substantial feature of your role
• Our staff maintain an appropriate level of confidentiality, professionalism and discretion at all times
• Our staff comply with organisational policies, procedures, and guidance, and external regulations and laws

Person specification

Essential

• Passion and commitment to addressing the climate and nature emergencies in general and woodland creation in particular 
• Ambitious and positive about new opportunities and challenges, especially driving new projects
• Strong track record of charity fundraising management and growing income streams, including strategic planning, forecasting, management of fundraising workstreams and reporting on performance against targets
• Demonstrable experience developing in managing and growing relationship based charity fundraising, especially corporate partnerships, philanthropy and individual giving
• Excellent interpersonal skills and a proven ability to build and maintain strong, productive relationships with supporters, funders and strategic partners. 
• Excellent knowledge of data protection and GDPR considerations
• Strong people management and leadership skills, backed up by your own experience of line managing others
• Experience managing complex projects 
• Ability to work proactively on own initiative, continually learning and evaluating projects to improve delivery of our projects

Desirable

• Technical knowledge and understanding of the climate and biodiversity crises
• An understanding of the charity sector, the challenges specific to it and fundraising channels
• Experience of managing communications across paid, owned and earned channels including digital, press & PR at a local and national level
• Experience maintaining and developing CRM systems to support excellent supporter journeys
• Experience with analytics platforms to track all stages of the lead acquisition journey and inform optimisations
• Experience managing paid search accounts and the Google Grant
• A valid UK driver’s licence and access to a vehicle would facilitate travel to our sites where required

Our commitment to equality and equity

Your application will have all personal details redacted before being assessed by our short-listing panel. 

As a Disability Confident employer, we will offer an interview to disabled candidates who meet the  essential criteria for the role. 

To address any diversity gaps in our team we will also offer an interview to candidates who meet  the essential criteria and are from under-represented groups. At this time this applies to those from  Black, Asian and minority ethnic groups. 

Avon Needs Trees is a Living Wage and Disability Confident accredited employer, and a supporter  of the West of England Good Employment Charter. We especially welcome applications from under-represented group

Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?

Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.

This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.

Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.

That’s where you come in.

Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.

You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.

You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.

We’re looking for someone who combines creative judgement with operational discipline.

You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.

You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.

This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.

You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.

And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.

They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.

If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.

Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.

WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.

We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.

A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.

You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.

This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.

You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.

We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.

Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.

Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO

Please see the full Job Description for further details about the role and experience we’re looking for.

This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.

WHAT YOU OWN

• Impact framework : the organisation's impact measurement framework, metrics and indicators.

• The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.

• Data governance : data quality standards, validation protocols and UK GDPR compliance.

• Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.

• Referral partnerships : the community and education referral partnership model and its members.

• Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.

• Organisational reporting : impact reporting to the board, funders and the public.

KEY RESPONSIBILITIES

1. Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.

2. Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.

3. The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.

4. Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.

5. Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.

6. Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.

7. Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.

8. Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.

We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.

The Role

Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.

The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.

The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.

Key Responsibilities

Membership and Service Delivery

· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.

· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.

· Develop approaches to increase access and engagement amongst diverse and underserved communities.

· Implement effective monitoring and evaluation processes to demonstrate impact.

· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.

Engagement and Community Building

· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.

· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.

· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.

· Build relationships with community partners and relevant external organisations to extend reach.

Volunteering Strategy and Development

· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.

· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.

· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.

Line Management

· Lead, motivate and develop the Services and Engagement Team.

· Manage budgets effectively, ensuring resources are used efficiently and deliver value.

· Work collaboratively across the organisation, particularly with Communications and Fundraising.

· Represent Arthritis Action externally with partners, stakeholders and sector networks.

Data, Insight and Impact

· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.

· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.

· Use CRM and engagement data to improve communication, participation and user experience

Person Specification

 Essential

 Experience

• Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
• Experience of managing teams, budgets and operational delivery.
• Experience of implementing volunteer led services.
• Experience of improving the overall membership journey.
• Experience of developing and improving services based on evidence, insight and user needs.
• Experience of engaging diverse communities, members, service users or people with lived experience.
• Experience of developing partnerships and collaborative approaches.

Skills and Knowledge

•  Excellent oral and written communication skills including the ability to write in Plain English.
• Understanding of person-centred approaches and co-production.
• Excellent communication, influencing and relationship-building skills.
• Strong understanding of inclusion, accessibility and reducing health inequalities.
• Ability to use insight, data and evaluation to improve impact.

Attributes

•  An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
• A self-starter and senior leader, able to work on own initiative where required.
• Values-driven, collaborative and inclusive professional.
• Empathetic and committed to ensuring people’s voices shape services.
• Able and willing to travel within the UK.

Desirable

• Experience working in a health charity, patient organisation or membership body.
• Experience of supporting people with long-term conditions.
• Experience using CRM systems and digital platforms to improve engagement.

How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted. 

Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.

First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.

 Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.

 Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.

This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.

This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.

The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.

WHAT YOU OWN

• Brand strategy : positioning, narrative, visual identity and brand architecture.

• Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.

• Communications calendar : the master content and communications calendar across all channels.

• Brand governance : brand guidelines, approval standards and their enforcement across the organisation.

• Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.

• Reputation & PR : media strategy, press activity, awards and crisis communications.

• Marketing technology stack : the tools used for content, email, social, analytics and campaign management.

KEY RESPONSIBILITIES

1. Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.

2. Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.

3. Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.

4. Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.

5. Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.

6. Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.

7. Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.

8. Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.

Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their next Head of Commercial & Membership.

The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.

This is an exciting time to join the Society. With a new five-year strategy, significant investment in systems and infrastructure, and ambitious plans to strengthen member engagement and diversify income, BSH is seeking an experienced and commercially minded leader to help shape its future.

Working closely with the Director of Corporate & Membership Services, this pivotal role will lead the Society's commercial and membership strategy, driving sustainable growth while ensuring members remain at the heart of everything BSH does. Combining strategic leadership with operational oversight, you'll have the opportunity to influence organisational direction, develop new opportunities for growth, and lead a period of meaningful transformation.

Job Details

Role: Head of Commercial & Membership
Salary: £60,000
Contract: Permanent and Full Time
Location: British Society for Haematology, 100 White Lion Street, London, N1 9PF
Hybrid: Flexible hybrid working
Reports to: Director of Corporate & Membership Services
Interviews: Early October 2026

About the Role

This is a broad and impactful leadership position responsible for shaping the Society's commercial and membership agenda.

Leading a team spanning membership services, data and systems, you will drive member acquisition, engagement and retention, develop innovative membership propositions, oversee the Society's grants portfolio and identify opportunities to diversify revenue in a way that aligns with BSH's charitable mission and values.

You'll also play a key role in embedding data-led decision making, maximising the benefits of a new CRM platform, and supporting the evolution of a more integrated and collaborative operational model.

Key responsibilities include:

• Developing and delivering the Society's commercial and membership growth strategy
• Identifying and developing sustainable income generation opportunities
• Leading the ongoing evolution of the membership proposition and member experience
• Using insight, analytics and market intelligence to inform strategic decisions
• Driving membership recruitment, engagement and retention activity
• Leading budget planning, financial forecasting and performance monitoring
• Providing strategic oversight of the Society's grants portfolio
• Supporting the optimisation and adoption of Microsoft Dynamics CRM
• Leading and developing a high-performing operational team
• Driving service improvement, organisational change and operational effectiveness
• Building strong relationships with volunteers, committees, senior leaders and external stakeholders
• Working collaboratively across the organisation to deliver strategic objectives

About You

We're looking for a strategic and commercially astute leader who can combine big-picture thinking with strong operational delivery.

You will bring significant experience from a membership, commercial, customer engagement or business development environment and thrive in roles where growth, transformation and stakeholder engagement are key priorities.

You will be a confident leader who enjoys developing people, using data to drive decisions and identifying opportunities to create long-term value for members and the organisation.

You'll bring:

• Senior membership leadership experience, working within a professional membership body or learned society
• A track record of delivering income growth and commercial success
• Experience developing membership propositions
• Strong financial management, budgeting and forecasting experience
• Experience leading organisational change, transformation or service redesign
• Excellent people management and team development skills
• Strong analytical skills and a data-driven approach to decision making
• Outstanding communication and stakeholder management abilities
• Experience influencing and working with senior leaders, volunteers and boards
• A collaborative, innovative and solutions-focused approach

Desirable Experience

• Experience developing or managing grants programmes
• Experience of Microsoft Dynamics or comparable CRM platforms
• Experience operating within a complex stakeholder environment

Why Join BSH?

This is a genuinely exciting opportunity to join an ambitious organisation at a pivotal stage in its development.

You'll have the opportunity to shape strategy, strengthen the membership proposition, develop new commercial opportunities and play a central role in delivering long-term organisational sustainability.

The Society offers a collaborative, supportive and forward-thinking environment where new ideas are welcomed and innovation is encouraged. Working alongside an ambitious senior leadership team, you'll have the freedom and support to make a lasting impact across the organisation.

If you're an experienced Head of Membership, Head of Commercial Development, Membership & Commercial Lead or senior membership professional looking for a role that combines strategy, innovation, transformation and impact, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. 

We are looking for a committed Christian leader to join our Senior Leadership Team as Head of Facilities & Estate. This is a unique opportunity to combine practical leadership, strategic oversight and Christian ministry within a charity that transforms lives every day.

The Yeldall estate is far more than a collection of buildings. It is the environment where men begin their recovery journeys, encounter hope and develop the foundations for a new future. As Head of Facilities & Estate, you will lead the teams responsible for maintaining, developing and enhancing our facilities, ensuring that our buildings, grounds, services and resources support the delivery of our mission for years to come.

This role is ideal for an experienced manager who can think strategically, lead people effectively and take a hands-on approach when needed. You will oversee maintenance, estates, catering, housekeeping, IT and the Coach House operation, while helping shape the future development of the Yeldall Manor site.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Company pension
• Employee Assistance Programme (EAP)
• Death in service benefit
• Meals provided whilst on site
• Opportunity to contribute at Senior Leadership Team level
• Ongoing training and professional development

What will you do?

• Provide leadership and strategic direction for all facilities and estate functions across Yeldall Manor.
• Lead and develop a multidisciplinary team including maintenance, estates, catering, housekeeping, IT and Coach House staff.
• Work closely with the CEO and Senior Leadership Team to support organisational growth and development.
• Develop and implement plans for estate improvement, refurbishment projects and future building developments.
• Oversee maintenance programmes to ensure buildings, grounds and facilities are safe, welcoming and fit for purpose.
• Manage relationships with contractors, suppliers, utilities providers and professional consultants.
• Lead procurement processes, contract management and stock control systems.
• Ensure compliance with health and safety legislation, fire safety requirements and organisational policies.
• Oversee fleet management, ensuring vehicles are maintained, insured and operated effectively.
• Support the development and delivery of security measures across the estate.
• Manage departmental budgets and ensure resources are used effectively and sustainably.
• Contribute to the wider leadership, vision and Christian life of the organisation.
• Support residents through positive engagement, encouragement and the modelling of Christian values.
• Participate in worship, prayer meetings, fellowship events and other aspects of Yeldall Manor's Christian community life.

What are we looking for?

• Significant experience of facilities, estates, property or asset management.
• Experience of managing building maintenance, refurbishment projects and contractor relationships.
• Strong leadership experience, including managing and developing staff and teams.
• Experience of health and safety management and regulatory compliance.
• Experience of procurement, supplier management and contract oversight.
• Excellent project management, organisational and problem-solving skills.
• Strong communication and relationship-building abilities.
• Ability to think strategically while remaining practical and solutions-focused.
• Financial awareness, including experience of managing budgets.
• Ability to prioritise multiple projects and work effectively under pressure.
• A proactive approach with the confidence to take initiative and drive improvements.
• Full UK driving licence.
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values.

About You

You are an experienced leader who enjoys creating environments where people can flourish. You are equally comfortable discussing long-term estate development plans with the Board of Trustees as you are solving practical day-to-day operational challenges.

You will be someone who naturally builds effective teams, develops positive relationships with contractors and stakeholders, and brings a solutions-focused mindset to complex problems. You recognise that high-quality facilities play a vital role in delivering excellent care and support, and you take pride in maintaining standards of excellence.

Most importantly, you will have a genuine passion for Yeldall Manor's mission and a desire to use your gifts, skills and experience to help men affected by addiction find hope, recovery and transformation.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role.

About Yeldall Manor

For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.

This role offers the opportunity to combine faith, leadership, practical expertise and vision in a setting where your work will directly contribute to changing lives.

Head of Policy and Communications

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

Job Title:  Head of Finance

Reports to:                        Chief Executive

Direct Reports:                 Finance and Business Administrator

Location: Remote – With some travel to attend meetings and events (mainly  in London but also other project areas elsewhere in the UK)

Salary: £46,542 Pro Rata

Hours: 3-4 Days per week

 About Alexandra Rose Charity 

We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right. 

We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity. 

If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here. 

About the role  

We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.

You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.

You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.

You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Interview Process: The selection process may include two interviews:

We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.

You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.

• Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.

This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.