185 Head of member support jobs in Chelsea, Greater London

Senior Database Officer

Full time – 35 hours per week Monday to Friday

Contract - Fixed Term Contract 3-6 Months

Location: London 

Hybrid Working available - this role requires 3 days per week in Head Office - Tuesday, Wednesday and Thursday’s

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Senior Database Officer.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will play a key role in supporting the Database Manager and the wider Finance team to maintain the accuracy and integrity of The Sick Children’s Trust’s database. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis. You will be the first point of contact for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

Processing all income transactions into the database on a timely basis

Processing service user information into the database on a timely basis

Producing scheduled and ad-hoc data selections for mailings as requested

Analyse and produce reports using database data to support other areas of the Charity

Responding to queries from staff in all areas of the Charity on database use, income coding and service user data

About you

You have experience of working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

If you wish to apply for the role please submit your CV and covering letter setting out why you are suitable for the role and how you meet the requirements set out in the job description and person specification.

Closing date 17 October 2026

We are reviewing applications as they are received so early application is advised.