37 Head of member support jobs in Manchester
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mustard Tree is a charity dedicated to combating poverty and preventing homelessness across Greater Manchester. For more than 30 years, we have supported people by providing essential items through our community shops and helping individuals build brighter futures through 1-2-1 support, training programmes, employment support and community activities.
We are entering an exciting period of growth, expanding our reach and increasing our impact. The Head of Services role presents an excellent opportunity for an experienced Service Manager who is ready to take on a new challenge, helping to shape and develop our services while making a lasting difference in the lives of people facing hardship and homelessness.
The Head of Services is responsible for the operational leadership of the charity's services, ensuring high-quality, safe, person-centred support for people experiencing homelessness, financial hardship, and social exclusion. You will provide leadership and support managers to deliver excellent outcomes for service users and will also contribute to organisational strategy, performance, culture, and sustainability.
As a member of our SLT, you'll be leading alongside a team of kind and empathetic people who share a passion about helping our service users. Our SLT members each bring different perspectives, have a strong commitment to supporting each other and their teams and are not afraid to challenge or be challenged in order to make a tangible, lasting and positive difference.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
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Remote-first. Applicants must live within two hours’ travel of Cambridge city centre.
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Salary: £39,000 to £45,000 (Depending on Experience)
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Type: Full-time, permanent.
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Team: Fundraising
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Directly Supported By: Head of Fundraising
The Charity and Our Vision
For more than 15 years, Scotty's Little Soldiers has supported children and young people bereaved of a parent who served in the British Armed Forces. We are now on an exciting journey to expand our support to anyone affected by a military-connected bereavement, with the ultimate goal of empowering a community of more than 25,000 bereaved individuals and their families by 2035.
Nikki Scott founded the charity in 2010 following the death of her husband, Corporal Lee Scott. Today, Scotty’s provides a unique combination of emotional, practical and educational support to the bereaved military community. Lived experience remains central to our work: we listen continually to families so that we can understand their needs and strengthen our services.
Our vibrant, non-traditional culture puts the needs of the bereaved military community at the centre of everything we do. We champion innovative approaches and strive to recognise the strength of community, resilience, and connection.
Role Mission
To develop and own a best-in-class supporter experience, one that makes every person who chooses to support Scotty’s feel valued and as though they are on the journey with us, not simply funding it.
You will own the end-to-end individual supporter journey, whether that is a one-off fundraiser or an ongoing donation. Using insight, the latest technology, and continuous improvement of our processes, you will create experiences that can scale as we grow yet remain personal, and unmistakably Scotty's. You will work with Supporter Care to champion supporter stewardship, fundraising journeys, donation experiences, insight and fundraising technology.
Community is one of Scotty's three core fundraising streams, alongside Corporate and Grants, each owned by a dedicated lead within a team supported by the Head of Fundraising. You will own the community income budget and be responsible for protecting and growing it sustainably over time. But income is a consequence of doing the experience well. Many of Scotty's biggest supporters (individuals and corporate) began as individual donors or fundraisers; how we make people feel today shapes what they become tomorrow.
Before we look at ways to proactively grow our community income we need the right foundations in place – that’s the primary goal for this role over the next 12-18 months.
What you’ll be responsible for:
Supporter Experience.
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Own the end-to-end supporter journey. From someone’s first interaction with Scotty’s right through to a long-term relationship, creating a distinctive Scotty’s experience that works for one person as well as it does for 1,000 people.
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Own the donation experience across all channels and technology e.g. online, mobile, in-person activities, ensuring it’s slick, safe, and easy.
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Own the stewardship framework. How do we live our core value of ‘everyone a supporter, every supporter a VIP’ in a manageable and scalable way? How we do recognise and thank supporters, how do we communicate the impact of their support?
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Own how we track supporter feedback to shape the continuous improvement of our journeys.
Systems and Processes.
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Own the CRM (we currently use Salesforce) and all fundraising tech with support from tech team members and agents. What does great look like, and how do we get there?
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Own the data. Use data to help us prioritise and make decisions – we’ve got limited resource, so we need to deploy it in the right places.
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Own where automation and AI can help us scale whilst maintaining our values and without losing the personal touch.
Leadership.
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Support our Supporter Care role, helping them to develop and understand what great supporter experience looks like.
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Own the community income budget. Work with the Head of Fundraising to ensure we work towards both our income and expenses targets, whilst ensuring we are reporting and forecasting accurately on a regular basis.
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Own the annual community fundraising plan and any associated OKRs. Taking the charity’s strategy and annual priorities and translating that into aligned and focused quarterly, weekly and daily priorities.
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Own compliance across our community fundraising activities. Ensuring that all activity is legal and safe and that we work towards best-in-class processes.
What does success look like:
3 months…
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Onboarding. Completed four weeks of ring-fenced onboarding to ensure understanding of the Scotty’s World (history, brand, values and behaviours, and your role within it), the Military Community, and Military-Connected Bereavement.
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Mapped the ‘as-is’. You’ve mapped the current end-to-end supporter journeys and can present them visually to the wider team. You’ve identified what works and what isn’t working.
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Established the baseline. You’ve identified and put in place clear measures to understand how good our supporter experiences are and audited existing data.
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Plan ready. You’ve got a plan with specific priorities, agreed with the Head of Fundraising and SLT ready to move forward with.
6 months…
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Refreshed stewardship framework in place. How we recognise and communicate with supporters has been designed, agreed and implemented.
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Donation experience is slicker. Short-term priority fixes are in place across all channels making it easier for supporters to donate when they want to.
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Our supporter care processes levelled up. We’ve agreed new standards, documented processes, and set success measures.
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Supporter feedback is live. We’re tracking real supporter feedback, analysing it and sharing with the wider team.
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Identified longer-term tech improvements and implemented short-term fixes across Salesforce, website and other apps.
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Taken full ownership of the community fundraising stream, including budget, forecasting and reporting.
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Demonstrated measurable progress. Against baseline in satisfaction, retention and donation values.
9 months…
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A distinctive Scotty’s supporter experience is embedded. Every supporter and team member can clearly recognise the experience which is delivering a consistent journey for all supporters no matter what their entry point.
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A clear evidence-based picture of our supporters. You’re able to present a clear evidence-led view of our supporter base (who they are, what motivates them to support, what is working and what isn’t).
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Stable foundations. We’ve set the foundations for future growth and are confident we can begin scaling without a negative effect on the experiences built.
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Demonstrated measurable progress. We have stable or growing income with improvements against benchmarks for supporter satisfaction, retention and donation value.
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Year two is scoped. Future improvements to the experience are planned alongside the gradual introduction of more proactive opportunities to sustainably grow income in 2028 and beyond.
What You’ll Need to Succeed
Essential
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Experience growing supporter, donor, customer or community journeys - improving engagement, retention and long-term value.
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Strong understanding of individual giving, community fundraising, supporter care or a similar income-generating area.
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Experience owning a supporter income stream, including planning, forecasting and monitoring performance.
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Experience owning data, insight and CRM systems to establish benchmarks, and execute on action to improve supporter journeys, stewardship and results.
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Excellent communication and relationship-building skills internally and externally, with the ability to create scalable, excellent supporter experiences.
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Experience leading and developing others to deliver high standards.
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Good understanding of compliance, data protection, regulation and compliance.
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Highly organised and outcomes-focused and able to turn plans into action.
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Genuine enthusiasm for technology and AI, with judgement about where automation adds value at scale and where a personal touch matters more.
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Sensitivity and emotional intelligence as you will be working with bereaved Armed Forces families.
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Commitment to Scotty’s mission, culture and values, with the ability to represent the charity warmly and professionally when required.
Desirable
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Experience working within a charity, fundraising or membership organisation.
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Experience using Salesforce, JustGiving or similar fundraising platforms and integrations.
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Experience stewarding high-value, strategic or long-term supporters.
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Experience working in a growing organisation where systems, processes and roles are evolving.
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Experience growing regular giving, Gift Aid or supporter lifetime value.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 21st October 2026
Important Information
Feedback
We are unable to provide individual feedback on every application. We will contact candidates who are shortlisted for interviews by email.
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home. However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice. That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition, and to make this a reality.
More than 10,000 people took part in our National Patient Voices Survey, creating the most powerful picture yet of what it is like to live with glaucoma and receive glaucoma care across the UK.
Working closely with our Head of Communications and a specialist public affairs agency, you will help bring those findings to life, secure media attention and make decision-makers listen. Central to this will be finding and sensitively supporting people who are willing to share their experiences, cultivating trusted relationships and helping them tell their stories confidently across print, digital and broadcast media.
Alongside this landmark work, you will create engaging content across our magazine, website, email and social media channels, identify opportunities for national coverage and help strengthen and protect Glaucoma UK’s voice and reputation. This is a varied and influential role for an excellent storyteller with strong media instincts who wants their work to make a genuine difference.
Position: Communications & PR Officer (maternity cover)
Responsible to: Head of Communications
Location: Home-based with occasional travel to our head office in Ashford, Kent
Hours: 35 per week
Contract: 12 months fixed-term (from December 2026)
Salary: £34,077 per annum
Annual leave and benefits:
25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.
Up to 5% contributory pension
Benenden Healthcare cover including 24/7 Employee Assistance Programme
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 21 October.
Closing date: Sunday 11 October at 11pm
What you’ll be working on:
· Proactively creating and delivering high quality, inspiring multi-channel content (including, but not limited to, our quarterly members magazine, awareness campaigns, email marketing schedule, social media and website) to engage key stakeholders and attract new followers to our cause.
· Playing a key role in the production of our quarterly member’s magazine; actively contributing to editorial meetings, writing articles, conducting interviews, editing copy, and overseeing timelines through to print and despatch.
· Working with the Head of Communications to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our campaigns and manage approval processes internally.
· Working alongside the Digital Communications Manager to ensure the website and social media is updated regularly with compelling and quality content.
· Providing copywriting and editing support across all internal and external communications for all departments to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.
· Leading on the delivery of an ongoing programme to recruit and develop relationships with patient case studies, celebrity supporters and influencers who can help raise our public profile through the media and other opportunities.
This job is for you if…
· you have experience of working in a similar role either in-house or in an agency.
· you have excellent copywriting and proofreading skills.
· you have experience of crisis communications.
· you have experience of developing compelling content for print, digital and broadcast communications channels, accurately conveying information and engaging with a wide range of stakeholders.
· you have a track record of generating media coverage to deliver messages to a range of audiences.
· are a strategic thinker who considers the wider context when planning activity and can sense compelling story opportunities.
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
Smart Works Greater Manchester opened its first centre in 2015 and expanded with a second centre in Manchester city centre in 2023. Our ambition is to support more than 1,200 women each year across our two centres, helping them gain the confidence, clothing and coaching they need to succeed at interview and secure employment.
As we continue to grow our service, we are committed to ensuring that every unemployed woman across Greater Manchester is aware of and able to access the transformative support available through Smart Works.
The Partnerships & Fundraising Manager will have responsibility for all aspects of fundraising including the design and delivery of Smart Works Greater Manchester’s annual fundraising strategy and activity plan with a clear purpose of ensuring our long-term sustainability. They will focus on the corporate and stakeholder partnership fundraising activity, to generate a six‑figure annual income portfolio.
They will work with the Head of Smart Works Greater Manchester and the Board of Trustees to deliver the fundraising strategy, activity plan and support the organisation’s long‑term sustainability.
Therefore, we are looking for an energetic, creative and forward-thinking individual to join our dynamic team and ensure the long-term future of Smart Works in Greater Manchester. The role requires a self-starting and proactive approach, excellent communication and networking skills and experience in generating income.
This role will be primarily based at our Smart Works centre in Manchester city centre, with some cross-centre working at our Stockport location. As part of the wider centre team, the successful candidate will also support key events, which may occasionally require evening and weekend working.
If you’re passionate about supporting women, then this is an ideal opportunity for you.
How to Apply
Please read the full job pack, then head to our website to apply through our recruitment system.
If you require any reasonable adjustments or alterations for the application and recruitmentprocesses, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
Remote/London (must be able to attend the London office at least twice per month if remote working)
Permanent | Part-time (4 days / 28 hours per week)
£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits
Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.
You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.
Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.
This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.
What we are looking for
We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.
You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.
You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 19 October 2026.
Interview date: w/c Monday 2 November 2026 (held virtually).
There may be a task that will be needed to be completed as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an ambitious fundraising and communications professional ready to take the next step in your career? This is an exciting opportunity to lead, shape and grow fundraising and communications at Bolton Lads & Girls Club, helping us create an even bigger impact for children and young people across Bolton.
As our Head of Fundraising & Communications, you’ll take ownership of developing and delivering a strategy that grows and diversifies our income, strengthens our profile and inspires people and businesses to support our work.
This is a varied, hands-on role where no two days will look quite the same. You’ll lead on income generation, identify new fundraising opportunities, build strong relationships with supporters and partners, and oversee communications that tell the story of BLGC and the difference our work makes.
Working within a small team means you won’t just develop the strategy, you’ll play an active role in bringing it to life. We’re looking for someone who enjoys taking ownership, turning ideas into action and bringing people with them.
You’ll be a confident relationship-builder with experience across fundraising and communications and a strong track record of generating income. You’ll be proactive, results-driven and comfortable balancing strategic thinking with hands-on delivery.
Most importantly, you’ll share our ambition to give children and young people in Bolton the opportunities, support and experiences they need to thrive.
If you’re looking for a role where you can make your mark, develop new ideas and see the direct impact of your work, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity.
You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).
Contract
This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
January 2027 (or as otherwise agreed)
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home.
Location
The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London.
Salary
£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.
Annual leave
This is the full-time staff entitlement and will be pro-rated for part-time staff.
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 28th September 2026.
Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.
Purpose of the role
· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.
Key Accountabilities and Objectives
Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)
· Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers
· Manage the enquires received into Boccia England which includes email, phone and web contacts.
· Provide administrative support to the wider team in areas for events, competitions, and talent.
· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.
· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.
· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.
Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)
· Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.
· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.
· Support and develop inclusive communication strategies in all communication to volunteers
· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.
Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)
· Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.
· Manage the shop suppliers and ensure stock levels are appropriate.
· Manage customer experience to achieve high levels of satisfaction and repeat business.
· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.
· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.
Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)
· Be a subject matter expert for the Boccia England membership platform.
· Deliver training to new and existing team members to maximise their use of the platform.
· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement rates.
· Coordinate the annual membership activities to ensure these are delivered
· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.
· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.
· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.
Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)
· Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.
· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.
· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.
General Requirements
· Manage own workload effectively.
· Be committed to continuous improvement.
· Provide excellent and timely customer service with both internal and external communications.
· Use and share knowledge and expertise to develop Boccia England.
· Be an advocate for Boccia England and the sport of boccia.
· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.
WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.
We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.
A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.
You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.
This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.
You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.
We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.
Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.
Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO
Please see the full Job Description for further details about the role and experience we’re looking for.
WECare is a vet and nurse run charity providing high standard veterinary care to the millions of roaming dogs in Sri Lanka in need of vet care.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Provide strategic leadership for Governance across the Group
- Advise around governance matters, governance assurance and best practice
About Our Client
Founded in 2000, the Calico Group has grown from a small housing provider into an award-winning group of specialist companies and charities. More than 1000 staff have joined us on our journey, and together we work with a shared purpose: to make a real difference to people's lives.To do this, each part of The Calico Group has its own specialism and expertise. Together, we've established a track record across the North-West for providing a complete community service that includes housing, healthcare, support, employability, and construction.
Job Description
Head of Governance
North West England (Burnley)
Role:
- Provide strategic leadership for governance across The Calico Group, ensuring governance arrangements support organisational objectives, effective decision-making and strong accountability.
- Provide strategic advice to Board Members, Executive Directors and senior leaders on governance matters, governance assurance and best practice.
- Ensure appropriate governance support, oversight and assurance arrangements are in place across the Group, Calico Homes, Syncora and Ring Stones
- Provide strategic oversight of governance services delivered to Group Board, subsidiary Boards and Committees.
- Oversee Board effectiveness reviews, Board member recruitment, succession planning, induction, development and appraisal arrangements, ensuring continuous improvement in governance capability.
- Lead the development of governance assurance methodologies, standards and reporting frameworks used across the Group.
- Provide leadership, direction and professional development to the Governance Team.
- Actively contribute towards organisational decision-making, strategic planning, policy development, business improvement and the achievement of corporate objectives.
- Represent the Group on governance matters with regulators, external reviewers, governance networks, professional bodies and sector partners where appropriate.
The Successful Applicant
Essential:
- Demonstrable experience of managing Board and Committee meetings
- Strong working background within a senior governance or company secretarial role
- Outstanding stakeholder engagement and influencing skills
- Demonstrable background of advising Senior Stakeholders around Corporate Governance matters
- Excellent governance experience from within a regulated sector
- Brilliant people management experience
- CGI Qualified, Legal, or similar
Desirable:
- Knowledge of the NHF Code of Governance, the Charity Code of Governance, and the Wates Principles.
What's on Offer
- Salary: £57,000 + benefits
- Location: Burnley
- Hybrid working: example 2 days per week in the office
- Advert close date: 23rd September
Interview Process:
- First stage interview: Wednesday 7th October 2026 (online)
- Second stage interview: Tuesday 13th October 2026 (face to face)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CAHN is seeking an ambitious, creative and experienced Head of Fundraising & Events to lead our fundraising and events portfolio and help drive the organisation’s next phase of growth.
You will lead fundraising development, identify new income opportunities, build strong relationships with funders, corporate partners and supporters, and deliver high-profile events that generate income, engagement and impact.
Working closely with senior colleagues and external stakeholders, you will combine strategic thinking with hands-on delivery to grow sustainable income, strengthen partnerships and maximise opportunities for CAHN.
We are looking for a confident and results-driven professional with a proven fundraising and events track record, excellent relationship-building skills and a passion for tackling health inequalities affecting Black Caribbean and African communities.
This is your opportunity to use your expertise, creativity and leadership to help create lasting change.
The client requests no contact from agencies or media sales.
Role Context
Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.
Role Purpose
You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.
You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.
This role will work with a small but intensive caseload (max 15 cases) to focus on:
· Get people home: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.
· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.
· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.
Main responsibilities:
· To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.
· To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.
· To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short-term changes in schedule.
· To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.
· To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.
· Identify when people need referrals to secondary services and make appropriate referrals.
· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.
· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).
· Build relationships with key professionals to ensure individuals achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).
· Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.
· Support the development of a supportive and productive referral route into and out of the service.
· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across London. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.
About the role
As one of two key contacts for Sported groups across London,you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.
Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.
About You
Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.
You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management.
Apply to be part of our team
Benefits
Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.
Act with Integrity. Champion Inclusion. Transform Together. Drive Change.
We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is 9am on 9th October 2026.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
Application Instructions
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
You will take the lead role in proactively researching and building a strong pipeline of opportunities, securing and growing income from charitable trusts and foundations, taking on a leadership role in working with senior external and internal stakeholders including funders and teams across the organisation to develop and submit compelling projects and proposals. The role will include the line management of the Trust and Foundation Team and ensure the creation of high-quality applications, ambitious cultivation of donors across key portfolio areas and consistent and appropriate, stewardship of funders.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Evaluation and Impact Coordinator
Hours: Full-Time (35 hours per week)
Contract(s): 1x Permanent role
Salary: £30,500 - £35,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Bristol, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.
Role Summary
This new role is responsible for supporting and developing our research, reporting and evaluation function. Our ambition is to provide accurate reporting to our funders, supporters and education and sector partners and high-quality insights and data about the important role that film and screen culture plays in the educational and personal development and future career aspirations of young people aged 5-19. You will be key to developing and improving our reporting, research and evaluation work at Into Film.
In addition, you will support the Head of Impact and Research as well as the Leadership team to ensure the effective reporting and evaluation of the impact of our programmes for our funders and other internal and external stakeholders.
Working collaboratively and closely with colleagues across the organisation, this function supports and informs our programme design and development, our income generation and our policy and comms outputs.
Main Responsibilities:
- Support the Head of Impact and Research to grow and develop Into Film's research and evaluation function
- Support and feed into improvements to and implementation of our organisational theory of change, evaluation framework and impact strategy
- Under the guidance of the Head of Impact and Research, take the lead on setting and delivering high-quality research and evaluation design, analysis and reporting across the organisation
- Lead improvements to and implementation of programme-level evaluation frameworks, ensuring input from our programme delivery teams and other key internal stakeholders (e.g. fundraising, marcomms, senior leadership)
- Provide expert qualitative or mixed-methods research and evaluation support for colleagues, including but not limited to:
- Providing advice and guidance on research design and methodologies
- Providing advice and guidance on data collection using focus groups, interviews and case studies
- Leading and championing best practice for qualitative data collection and analysis as part of monitoring, evaluation, impact and reporting across the organisation
- Take the lead on implementing improvements to evaluation processes to ensure effective qualitative data management and robust analytical and reporting processes
- Under the guidance of the Head of Impact and Research, work effectively with the wider Into Film team, including:
- Keeping colleagues up to date with new research as it is published
- Working closely with the digital team to understand and develop efficient data capture systems
- Working closely with internal teams to ensure data is effectively captured and analysed for quarterly and annual reporting
- Work effectively with external stakeholders to support Into Film’s impact and evaluation work, including:
- Supporting engagement with our Research and Insight Advisory Group
- Engaging with partnership research into the impact of using film in education, the benefits of filmmaking and film watching opportunities, and the impact of creative careers guidance and work experience for young people
- Effectively working with our established Youth Advisory Council and Education Advisory Group, ensuring their expertise informs our research and evaluation work
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does
- Contribute to long term planning to ensure growth in line with demand and resources
- Contribute to the regular monitoring and evaluation of Into Film’s work
- Any other reasonable duties assigned by Into Film
Person Specification:
Minimum Requirements:
- Experience in an impact and/or evaluation function
- Qualitative data analysis expertise, through formal qualification or hands-on experience – must be comfortable with qualitative data management, analysis and reporting
- Knowledge of the education, skills, creative industries or charity sector space
- A collaborative colleague who will thrive in a dynamic, responsive cross-organisational role
- An excellent writer, presenter and communicator who is willing to represent Into Film at in-person meetings and events
- Experience supporting design and delivery of effective and inclusive evaluation methodologies to demonstrate impact and gather useful learning from programme participants
- Demonstrable stakeholder management experience, working closely with colleagues and external research partners to support the delivery of multiple high-quality, robust, mixed-method evaluations
- Experience of supporting colleagues to use evaluation data alongside the wider research and evidence base to shape programme design
- Experience of providing data and support to external organisations who have been commissioned to provide specialised research
- Up-to-date knowledge of the formal education sector in England and at least one other devolved nation
Desirable:
- Experience of theory-based evaluation, formative evaluation and implementation and process evaluation approaches
- Familiarity with the Microsoft Office suite
- A love and knowledge of film
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
We also offer a range of staff benefits and perks, including:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
Closing: 12:00am, 14th October 2026 (BST)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.