Head of member support jobs in manchester

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.

We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity and hospital colleagues to highlight the impact our supporters and fundraisers make to cancer patients.

You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter and marketing copy or devising a communications plan.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.

We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged.

As our Operations & Executive Support Manager, you’ll play a pivotal role in keeping the organisation running smoothly. You’ll work at the heart of our Corporate Function, ensuring our systems, people, and processes are efficient and aligned with our mission. There is no line management initially but if the team grows, we will discuss this with you.

Reporting directly to the CEO, you’ll provide both operational leadership and executive support - helping the CEO and wider team stay focused on impact. You’ll also work with our Head of Programmes to ensure coordination across the charity.

This role would suit you if you’re highly organised, proactive, and thrive in a fast-paced environment where no two days are the same. You might currently be an Operations Officer, Senior Administrator, or Project Manager, ready to step up into a broader, more strategic role.

JOB DETAILS

• Job Title - Operations & Executive Support Manager
• Responsible to - Chief Executive Officer
• Salary - Between £29,500 & £31,000 depending on experience
• Contract - Full-Time (38 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance. We expect team members to work from the office at least three days per week, but we offer flexibility to balance this with remote working. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
• Closing date - 14 December 2025 

WHAT YOU’LL BE DOING

1. Operational Coordination (40%)

• Oversee day-to-day organisational operations, systems, and processes.

• Maintain and improve internal systems & processes (task & project management).

• Manage supplier relationships (insurance, IT, HR, utilities, etc.).

• Support programme quality assurance by collating data and reviewing reports.

• Lead internal projects to improve efficiency and staff experience.

2. Executive Support (25%)

• Provide comprehensive diary management for the CEO and organisation-wide initiatives.

• Prepare briefings, reports, and presentation materials when required.

• Support the CEO with governance papers, communications, and meeting follow-up.

• Represent the CEO in communications with stakeholders as required.

3. People & Culture (20%)

• Coordinate HR administration, recruitment logistics, and onboarding.

• Support the delivery of wellbeing and culture initiatives.

• Plan internal events, training sessions, and away days.

• Maintain accurate staff records and support internal communications.

4. Governance & Strategy Support (15%)

• Prepare and circulate Board and sub-committee papers.

• Maintain organisational policies and compliance registers.

• Monitor progress against operational plans and key performance measures.

• Support internal and external reporting requirements (funders, trustees, etc.).

KNOWLEDGE AND SKILLS REQUIRED

Essential

• Experience in operations, project management, or executive support.

• Excellent organisation and time management skills.

• Strong written and verbal communication.

• Understanding of governance and charity operations.

• Proficiency in digital tools (e.g. Asana, Google Workspace, HR/CRM systems).

• Excellent communication and influencing skills, with experience engaging confidently with senior stakeholders, funders, and partners.

• Proven ability to oversee multiple projects, and ensure timely delivery of outcomes.

Desirable

• Experience in the charity, youth, or public policy sectors.

• Knowledge of safeguarding or quality assurance processes.

• Experience of monitoring, evaluation, and reporting on programme impact.

• Ability to analyse and present data clearly.

We value potential over perfection. If you’re missing one or two of the above skills, don’t worry, as most can be learnt.

ORGANISATIONAL INFORMATION

Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.

All staff are expected to:

• Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.

• Maintain confidentiality at all times in line with organisational policies.

• Successfully complete an enhanced DBS check and provide two independent references before appointment.

• Actively promote an inclusive and diverse culture within the organisation.

The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).

HOW TO APPLY

There are several routes and stages to apply for this role.

Stage 1 - Application (by 14 December 2025)

• Apply via ‘Charity Jobs’, submitting a CV (no more than two sides of A4) and a covering letter explaining why you’re the ideal candidate.

Stage 2 - Video Screening (by 20 December 2025)

• If we think there’s a match based on your application, we’ll invite you to a short video interview consisting of up to three questions, with a two-minute limit for each answer.

• Please note that we’ll be screening applications as they come in, which means the earlier you apply, the more time you’ll have to prepare for each stage.

Stage 3 - Final Interview (early January 2026)

• If we think there’s a match following your application and video screening, we’ll invite you to an in-person interview at our offices in MediaCity, Salford.

• Interviews are currently scheduled for 5 & 6 January 2026. If these dates are difficult for you, please let us know by contacting us.

The closing date for Stage 1 applications is 23:00 on 14 December 2025

We have a new vacancy for an HR Operations Coordinator in the Strategy, Finance and Operations team, reporting to the Head of People. The person will be supporting HR and People related operational activities by delivering excellent support through strong relationships across the organisation.The salary is £13,780 per year (18.75 paid contractual hours per week). This is £27,560 pro-rated.

Role responsibilities (not an exhaustive list, there may be reasonable changes over time) 

Operations – People and General: 

• Promptly responding and resolving colleague queries from across the organisation
• Maintaining the BambooHR system to ensure People records are accurate and secure. Training will be provided.
• Arranging bookings for Town Halls / Engagement events, organising the meeting agendas and catering bookings where relevant.
• Updating HR information system Guidance documents, creating new versions, and ensuring managers are fully trained on people management responsibilities.
• Update employment policies with guidance from the Head of People, manage the administration of benefits and recognition awards
• Manage the recruitment administration using the Bamboo software and providing proactive updates to hiring managers.
• Managing the Onboarding and Offboarding processes using the BambooHR system, including the Employment references, conducting Right to Work and DBS checks.
• Preparing and issuing employment contracts, ensuring compliance with employment legislation
• Manage the induction process and arranging induction meetings for new joiners, communicating proactively with hiring managers.
• Coordinate and participate in the virtual phone rota and handle correspondence in a a professional manner.This includes overseeing successful handover between rota team members.
• Supporting the Chief Operations Officer in ensuring the charity meets Health and Safety and legal requirements
• Manage staff IT related activities (Microsoft 365), for example during staff onboarding and offboarding (with support from IT service provider) 
• Support other operational activities as required 

Person specification 

Essential: 

• Analytical and systematic problem-solving attributes 
• Passionate about technology and using it to develop efficiencies 
• Previous HR Administrator experience
• Collaborative approach to business partnering and teamwork across Departments
• Flexible approach to work and solution oriented
• Excellent written and verbal communication skills
• Strong administrative skills and time management skills 
• Excellent attention to detail and high levels of accuracy
• Able to handle sensitive and private information confidentially and professionally
• Proficient in using Microsoft 365 applications effectively, incl. Sharepoint, data analysis, presentations, and numeracy skills 
• Proactive and supportive team player and willingness to learn
• A commitment to the mission and values of The Access Project 

Desirable: 

Experience of HR information systems
Project management experience 

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. 
• PerkBox – online shopping discounts, gym memberships, holidays, wellbeing support. 
• Employee Assistance Programme, a 24-hour helpline for staff 
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 
• Interest-free travelcard loans 
• Cyclescheme loans 
• 2 paid Volunteering Days 
• 1 paid Wellbeing Day 
• Employer’s pensions contributions (3%) 
• Learning and Development opportunities 
• Staff Mentoring scheme 
• The Access Project welcomes requests for flexible working arrangements 

Team: Legacies & In Memory

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £70,004.60 per annum

Contract: Permanent

Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to lead our successful legacy and in memory fundraising programme

Will you join us and make life better for cats?

Responsibilities of our Head of Legacy Giving:

• Our Head of Legacy Giving is responsible for Cats Protection’s largest charitable income stream, leading our Legacy Marketing, Legacy Administration and In Memory teams as we seek to delivery exemplary fundraising programmes raising upwards of £50m a year – around half of the cats we help are cared for thanks to this work.
• With ambitions to continue growing the income we receive from Legacy and In Memory giving, our Head of Legacy Giving is responsible for shaping the long-term strategy to deliver this growth and overseeing the implementation of activity across the organisation that maximises the scale and value of current and future support.
• Underpinning this transformation is a responsibility for the role to lead our medium and long-term legacy modelling, inspire and develop our high performing teams, and collaborate with an array of internal stakeholders and key external partners.
• The role is also a member of our Marketing and Income Generation (MIG) directorate leadership team, as part of a unified leadership group that has shared accountability and strategic responsibility for the organisation’s collective income generation performance.

About the Legacy and In Memory department:

• The department sits within our Individual Giving and Legacies business area of the Marketing & Income Generation Directorate
• There are four broad areas of expertise and delivery within the department – legacy marketing, legacy administration, in memory fundraising, and local legacy and in memory giving – with 16 individuals making up the teams.
• The teams are responsible for fundraising programmes that cover traditional legacy giving, Free Wills, our Cat Guardians service and In Memory giving for both people and cats.

What we’re looking for in our Head of Legacy Giving:

• Proven experience in a senior charitable legacy fundraising and direct marketing role
• Experience of leading and managing multiple teams working together to deliver ambitious targets, overcome challenges and achieve measurable impact in a remote working environment
• Proven track record of strategic development, planning and implementation
• Experience of commissioning and managing external agencies and consultants
• Experience of managing significant income and expenditure budgets
• Experience of providing impactful management information and reports to internal stakeholders on legacy income and key KPIs
• Knowledge of Chartered Institute of Fundraising codes of practice, sector regulation and compliance, and data protection legislation

What we can offer you:

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 30th November 2025

Virtual interview date: Week commencing 8th December 2025

Applications may close before the deadline, so please apply early to avoid disappointment.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Hours: Full-time

Pay: Up to £51,100 GBP gross per annual (dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have the strategic insight and operational expertise to ensure strong and effective financial leadership in a fast-growing humanitarian organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and scale its impact, we are strengthening our financial capacity to meet rising humanitarian needs. In this context, the new Head of Finance (UK) will play a pivotal role in ensuring the strength, integrity and effectiveness of UK-Med’s financial management.

You’ll lead the operational finance function overseeing budgeting, financial reporting, payroll, treasury and grant management, and support for fundraising, ensuring the organisation has the financial resilience to deliver life-saving humanitarian responses around the world.

Based in the UK, this role is central to maintaining high standards of financial governance, supporting sound decision-making, managing risk and ensuring effective systems, policies and processes. You’ll work closely with our Associate Director of Finance and senior leadership team, while leading and developing a high-performing finance team.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.

We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.

UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.

How to apply

We strongly recommend that you read the Candidate Information Pack – Head of Finance (UK) - November 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through ouronline jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Tuesday 2nd December 2025

Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Hours: Full-time

Pay: Up to £51,100 GBP gross per annual (dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have the expertise to ensure strong financial systems, compliance, and controls in a growing humanitarian organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to expand its global reach and strengthen its international operations, we are investing in the financial leadership that underpins our humanitarian impact. In this context, the new Head of Finance (International) will play a pivotal role in ensuring the integrity, effectiveness, and resilience of UK-Med’s global financial management.

You’ll oversee financial governance, compliance, and grant management across our international programmes, ensuring that systems and reporting are robust, efficient, and aligned with donor and statutory requirements. Based in the UK, you’ll work closely with colleagues across Finance, Operations, and Programmes to strengthen financial controls, manage risk, and support sound decision-making that enables UK-Med to respond rapidly and effectively to humanitarian crises around the world.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.

We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.

UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.

How to apply

We strongly recommend that you read the Candidate Information Pack – Head of Finance (International) - November 2025before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Tuesday 2nd December 2025. Interviews are likely to take place during the week commencing 15 December 2025.

Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful..

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition. 

ROLE DESCRIPTION

The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.

This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.

The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.

JOB PURPOSE

To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.

Responsibilities

Strategic fundraising leadership

• Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
• ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
• Lead the development of high-quality tender responses and proposals
• Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
• Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support

Partnership building:

• Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
• Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
• Support cross-sector collaborations, innovation pilots and consortium funding bids.

Market intelligence & business development

• Contribute to organisational strategy development through participation in Leadership Team activities
• Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
• Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
• Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
• Contribute to strategic decision-making through robust market intelligence and competitive analysis

Cross-functional collaboration

• Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
• Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
• Work closely with the Head of Services to create proposals that maximise income opportunities
• Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
• Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
• Support colleagues across the organisation by providing proposal support, market insights and funding intelligence

Team leadership & operational excellence

• Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
• Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
• Establish accessible, reliable management information systems to track performance and inform decision-making
• Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
• Leverage AI tools and platforms to enhance business development processes
• Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.

Strategic leadership & culture

• Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
• Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
• Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
• Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness

REQUIRED SKILLS

Experience & skills

• Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
• Demonstrated success in proposal writing, developing tenders and commercial bids
• Strong background in business development and market research, ideally within the charitable or public sector
• Experience in relationship management with high-value stakeholders and complex funding organisations
• Strong communication, influencing and project management capabilities
• Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
• Strategic thinking ability combined with practical execution and attention to detail
• Resilience and adaptability in a dynamic funding environment.
• Knowledge of the social housing sector (desirable).
• Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.

Knowledge & understanding

• Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
• Knowledge of the housing sector, social value, or community development preferred
• Understanding of R&D funding mechanisms and innovation support programmes
• Familiarity with grant management processes and funder compliance requirements
• Knowledge of market research methodologies and competitive intelligence gathering

Personal qualities

• Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
• Strategic mindset with ability to identify opportunities and translate them into actionable plans
• Strong communication and influencing skills, both written and verbal
• Collaborative leadership style that embodies transparency, respect, and inclusivity
• Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
• Resilience and adaptability in a dynamic funding environment
• Passion for HACT's mission and commitment to social impact in the housing sector

Technical competencies

• Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
• Advanced skills in proposal writing, bid development, and presentation creation
• Experience with project management tools and budget management systems
• Understanding of due diligence processes and compliance requirements
• Knowledge of social impact measurement and evaluation frameworks

Desirable requirements

• Professional qualifications in fundraising (IoF membership) or business development
• Experience working in or with housing associations, local authorities, or social housing sector
• Knowledge of social value frameworks and impact investment principles
• Experience in managing EU or international funding programmes
• Understanding of research and development processes in policy or practice areas

JOB ACCOUNTABILITIES

• Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
• Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
• Develops and maintains accessible management information systems to support .
• Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
• Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
• Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

ABOUT HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 15th December. 

We’re looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. This is an exciting opportunity to influence how one of the UK’s most ambitious cultural organisations operates as we grow and evolve.

In this role, you’ll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You’ll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies – ensuring everything we do meets the highest standards.

You’ll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability.

JOB SUMMARY

To ensure that efficient governance, operational systems and controls are in place to manage Factory International’s Governance and Business Administration function.

This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement

The key responsibilities for the Head of Governance & Business Administration include;

Governance & Risk

• Ensure robust governance frameworks and compliance with statutory and regulatory requirements
• Coordinate Board and Committee meetings, including scheduling, agenda preparation, and distribution of papers
• Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies
• Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees)
• Maintain consistency and compliance for all internal communication channels

Business Planning & Reporting

• Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs
• Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business
• Attend key external stakeholder meetings with the Executive Director (e.g. MCC, ACE, GMCA) relating to reporting against grant agreements etc
• Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives

Legal, Insurance, Data Protection & Compliance

• Ensure legislative and regulatory compliance in all systems and procedures around business administration
• Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business
• Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate
• Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc
• Manage the relationship with FI’s insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses

Procurement

• Acting as lead organisational contact for all Procurement Activity – working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business
• Maintain oversight of the register of planned Procurement as well as responding to un-planned procurement requirements – working closely with relevant Directors and Executives

Policies & Procedures

• Overall responsibility for control and oversight of the organisation’s suite of policies and procedures, including requests for new procedures
• Ensure that key policies are updated by business owners and renewed as per the agreed schedule – ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc)

AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.

Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.

We are looking for a dynamic and empathetic Member Engagement Manager to join our team. This will be a key role in building strong relationships with our members and driving long term engagement.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.  Our members are part of geographical branches and Special Interests groups. A key part of the Member Engagement Manager role will be to build and support a framework for this network and the individuals who make it up.

Ideally, we need someone who is a strong communicator with excellent relationship building skills, who will manage initiatives to listen to our members, create meaningful connection and ensure members feel valued.

The role will be home-based, with requirements to travel to meetings across the UK and Republic of Ireland to support the work of the branches and sigs as well as attendance at twice yearly staff meetings

What we offer

- A supportive an inclusive team environment

- Flexible working

- A generous annual leave allowance of 30 days plus bank holidays

- Employee Assistance Scheme

How to apply

Send an up-to-date CV with a covering letter of no more than two pages no later than 28th November 2025. Interviews will be held on 12th December 2025

The covering letter should set out how you meet each of the criteria from the person specification that are marked with “Application”.

About us

Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.

We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign. 

About the role

This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.

You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.

This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.

You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.

About you

We’re looking for someone who is:

• A strong communicator with at least two years’ experience in a communications role.

• Skilled in producing visual and written content for websites, social media and newsletters.

• Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).

• Organised, creative, and comfortable working both independently and collaboratively.

• Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.

Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave (pro rata) plus bank holidays

• Full office closure over Christmas and New Year

• Flexible, home-based working with supportive team culture

Location: Home-based (UK) – occasional travel required

Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025

We are looking for a Senior Therapeutic Wellbeing Service Manager to support the growth and delivery of our counselling and wellbeing programmes.  

Our services are a hybrid of online and in person delivery and therefore this role will include occasional travel to our North and South TLC locations, including travelling to TLC’s wider Head Office in Manchester.

The Role

The successful candidate will support the Head of Therapeutic Wellbeing and hold specific identified managerial responsibilities within the services delivered by TLC’s Therapeutic Wellbeing department. 

You will work closely with the Head of Therapeutic Wellbeing and Senior Management Team to co-ordinate the delivery, monitoring and staff support and leadership across the organisation.

You will support the Head of Therapeutic Wellbeing to design and deliver against the department’s strategic objectives. 

You will work closely with the Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.

About you

We are looking for somebody who has held a senior role and has the expertise to lead our service management team.

 You will be a skilled, knowledgeable and experienced leader with a proven track record in managing mental health teams. 

You will be experienced in managing commissioned services requiring high quality contract management, reporting back to commissioners/funders. 

You will have extensive knowledge of risk assessing, safeguarding legislation and local guidance and practice.

We are looking for a collaborator and passionate leader to ensure our team has the right knowledge, skills, values and behaviours to deliver accessible, compassionate and effective mental health support. 

About us

TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.

TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.

We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.

So, if you’re ready to make a real impact and help shape the future of TLC, we’d love to hear from you.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Are you a detail-oriented and principled administrator who’s passionate about making sure things are done right and who wants to make a difference in the charity sector? We’re looking for a Governance Assistant to join our small Governance Team, helping to ensure our governance structures are clear, transparent, and effectively applied.

In this vital role, you’ll support our Board of Trustees, senior leadership, and volunteer committee members, providing high-quality administrative support across governance activities. From co-ordinating a busy portfolio of committees to maintaining compliance with charity and company law, you will work with the Governance Manager to help uphold the organisation’s commitment to accountability and ethical practice.

About us:

The British Association for Behavioural and Cognitive Psychotherapies (BABCP) is a charity and the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland. We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions. We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.

What you’ll do

• Co-ordinate and support committee meetings – collate papers, record minutes, and track actions.
• Help review and maintain governance documents, policies, and procedures.
• Support compliance with charity, company, and data protection regulations.
• Assist with AGM preparation and member engagement.
• Contribute to the continuous improvement of governance processes and resources.

The role will be home-based with the requirement to travel approx. 1-3 days per month to UK and Ireland destinations to support in-person meetings and events as necessary.

About you

You’ll bring:

• Experience in governance or charity administration.
• Strong skills in minute-taking, document management, and use of MS365 applications including SharePoint and Teams.
• Excellent organisational and communication skills, with great attention to detail.
• A collaborative, ethical, and solution-focused approach to work.

This is a fantastic opportunity to grow your governance expertise and play a key role in supporting transparent, effective charity leadership.

What we offer:

• Flexitime scheme

• 30 days’ annual leave  plus bank holidays

• Voluntary healthcare cash plan, death-in-service benefit

• Company pension scheme

How to apply: Send an up-to-date CV with a cover letter of no more than two pages by 23:59 on Monday 1st December.

The cover letter should set out how you meet each of the criteria from the Person Specification that are marked as being tested via ‘Application’ (’A’), including those jointly tested by both Application and Interview (‘A/I’).

Online interviews for this role are planned to take place on 15th December 2025.

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time (0.5 FTE) 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA