Head of member support jobs

Client proposals and contracts senior manager

In this role, you’ll play a pivotal part in Dot Dot Dot’s impact in London and beyond. Your primary responsibility will be to create the materials that help us win new contracts and partnerships. You’ll analyse the business and social value of each project, turning insights into persuasive cases for action. From there, you’ll craft compelling pitches and proposals, working closely with our senior leadership team to deliver them directly to clients and partners.

This is a collaborative, cross-cutting role at the heart of our business development work. You’ll help us respond to new enquiries, shape tailored proposals, and coordinate contracts - always ensuring our service stands out and reflects both our unique approach and the priorities of each client. Along the way, you’ll bring curiosity about what matters to clients, confidence with data, and the ability to coordinate people and processes to get things done.

You’ll be working closely with senior leaders, gaining cross-functional experience, and helping to shape how the role evolves over time. We’re an ambitious team with a social mission and a high bar for quality, and we’ll support you to learn as you go - through training, mentoring, and hands-on experience with friendly, knowledgeable colleagues across the business.

About you

We’re looking for someone who enjoys both the detail and the bigger picture - someone who takes pride in writing clearly and persuasively, and who can bring people and processes together to produce written outputs that truly resonate with clients.

You don’t need a background in sales or property; what matters most is a love of creating compelling, high-quality materials - whether that’s a persuasive pitch deck, a polished proposal, or a detailed report or contract.

If you’re motivated by translating ideas into action, spotting patterns, and helping good work shine, we’d love to hear from you.

You must have:

• Excellent written communication - able to write clearly, persuasively and quickly, turning client conversations into compelling proposals and refining others’ content.
• Confidence with data - not necessarily a spreadsheet expert, but comfortable working with numbers, reviewing assumptions, and asking the right questions.
• Strong project coordination - experienced in bringing together people, information and deadlines to deliver pitches, proposals, or other complex work.
• Ability to prioritise and deliver - keeps work moving forward and meets competing deadlines without losing quality.
• Collaborative and client-facing - works well with colleagues across the business and represents Dot Dot Dot with professionalism and integrity.
• Curious and proactive - keen to learn, unafraid to ask questions, and willing to take initiative to fill gaps in knowledge.

You’ll have the opportunity to deepen your skills in:

• Using tools like Salesforce and financial models to track and assess opportunities.
• Understanding service design, legal risk, commercial assumptions, and client reporting
• Engaging senior leaders and external partners in strategic client conversations.
• Gaining hands-on experience with procurement, tendering, and contract negotiation.
• Public speaking - internally and externally

Discover more about the role, who we are and our strategy going forwards, in the job specification.

Please apply via the online recruitment platform, Applied. The closing date for applications is 23:59 on 19 October 2025. Interviews will be held at our office in east London on 5 and 6 November.

The FEA are recruiting a fixed term Director of Operations and Impact (maternity cover), who will have responsibility for FEA’s operations, culture, governance and impact and evaluation over the coming year.

Working closely with the co-CEOs and Senior Leadership Team, you will oversee the FEA's core operational functions while ensuring seamless continuity and momentum in this strategic direction. You will line manage key staff, steward relationships with external partners, and ensure that the FEA's culture and systems enable the whole organisation to thrive during this important transition.

This is a strategic leadership role that combines operational expertise with a strong focus on learning and impact, perfect for a leader who values the unique contribution that skilled interim leadership can make at key organisational moments.

Key dates

• Applications close: Monday 13 October (9am)

• First round interviews: Wednesday 29 October (online)

• Final interviews: Wednesday 5 November (in person at the Fair Education Alliance office in London)

• Start date: early January 2026

ImpactEd Consulting is acting as recruitment advisor to FEA on this appointment. 

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We have come a long way in that time – from a straightforward homework club to a well-established community support charity, transforming the lives of 2500 people each year.

Our dedicated staff team is essential to the success of everything we do. Together, we work towards creating a fairer society where everyone gets the opportunity to achieve their ambitions. We do this by providing high quality services driven by individual needs. Working at ClementJames will put you at the forefront of making positive social change, helping local children and adults to grow and succeed.

Our programmes and services have expanded substantially over the past five years and we have exciting plans for further development. At this important time, we are looking for a high calibre candidate to join our Employment Skills Programme. You will play a vital role in delivering 1-2-1 and group sessions with the aim of building the confidence, knowledge and skills of adults looking for employment and training opportunities. You will have a passion for understanding and learning about the challenges that our clients face and help ClementJames maintain meaningful relationships with our stakeholders. You will report to the Head of Employment Skills.

ClementJames recently introduced a 9 day fortnight policy through which staff members will work 9 days over a fortnight and have a Friday off. We have introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a strong work-life balance. This policy will apply to you. If you believe that everyone should have the opportunity to realise their ambitions and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is key to turning data into insight that drives strategic decisions and deepens supporter relationships. Collaborating across fundraising, digital, and service teams, you’ll proactively identify opportunities, shape analysis, and influence decision-making.

You’ll deliver clear, accessible reporting and dashboards, support and mentor colleagues, and contribute to the development of our data warehouse. You’ll embed segmentation and find ways to include AI into our work and ensure insights are timely, relevant, and easy to understand.

Trusted to work independently and manage competing priorities, you’ll deliver high-impact insight with confidence and clarity. Your expertise will help shape how data is used across the organisation, and your ideas will be welcomed as we continue to evolve our approach.

About you 

You’re an experienced analyst who’s confident working independently and partnering with senior stakeholders. You bring a strong track record of translating complex data into actionable insight and influencing decisions at all levels.

You’re comfortable using tools like Power BI and combining supporter and digital data to uncover trends and opportunities. You’re proactive, detail-oriented, and confident working with complex and sensitive data, ensuring accuracy and integrity in everything you do. You communicate clearly and adapt your approach to suit different audiences, helping others build confidence with data.

You’re curious about new technologies, including AI, and keen to explore how they can improve our work. You enjoy mentoring others, improving processes, and driving continuous improvement.

Above all, you bring a collaborative mindset and a commitment to making insight meaningful and accessible.

Job description and benefits

Please download the job description and our attractive benefits package. 

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Thursday 25 September 2025

Interview date  First stage interview - 2 October 2025

Second stage interview – week commencing 6 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Support JRSST-CT and the UK Democracy Fund to achieve their aims of tackling political inequality and expanding democratic participation through developing and managing a portfolio of grants, and communication of our work to key stakeholders.

Responsibilities:

• Assess and manage the grant portfolio for the UK Democracy Fund and JRSST-CT, in support of the strategy.
• Lead development of JRSST-CT’s written communications, including website, newsletter copy, reporting to Board and funders, copy for fundraising, and case studies.
• Keep up to date with developments relevant to the Trust’s work and maintain and improve personal competence through continuous professional development.
• To work flexibly alongside other members of the team and take on reasonable tasks as appropriate over and above those set out above.
• Apply Trust policies as determined by charity, electoral and other legal requirements as well as good grant-making practice.
• To act as a focal point for dissemination of information and respond to enquiries about the Trust’s work.
• Represent, and be an effective ambassador for, the Trust externally.
• To develop and maintain partnerships with key stakeholders, including civil society organisations, academics, statutory bodies and civil servants.

Person specification:

• A demonstrable ability to turn strategy into a work plan and deliver it.
• Ability to design, develop, implement and manage a grant giving programme (which may or may not be demonstrated through grant management experience).
• Good project management skills, ability to manage multiple streams of activity simultaneously.
• Demonstrable understanding of how change is made through campaigns and policy influencing.
• Excellent writing skills with the ability to communicate clearly and effectively to internal and external audiences.
• Desk research skills and the ability to spot gaps in own knowledge and bring in the appropriate support or advice.
• Understanding barriers to participation or experience working with people often excluded from democracy, including young people, minoritised and racialised communities, migrants, disabled people and people on low income.
• A robust analytical approach combined with an instinct for a good campaign and when to take a risk on a new initiative.
• Ability to provide clear advice and support, while effectively managing and evaluating grantee performance.
• A track record of developing and maintaining relationships with a range of stakeholders, working flexibly and collaboratively with team members, Trustees, grantees and partners.
• Experience of organising meetings, seminars and public events.
• Ability and motivation to deliver high-quality work to deadline with minimum supervision.
• IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role.
• A deep commitment to democratic reform, political inequality and an inclusive democracy and a sound grasp of UK political context, institutions, and processes including elections.

Diversity: The role involves outreach and engagement with politically under-represented demographic groups (including racialised and minoritised ethnicities, young people, migrants, people with disabilities or on low-income). Candidates with lived experience of, connections to, and understanding of barriers to participation are actively encouraged to apply.

Terms and conditions:

• Permanent contract
• Salary £45,000–50,000 depending on skills and experience. 
• We are open to discussing flexible working arrangements.
• Hybrid working either remote/home-based with an agreed frequency of travel to York or based in the York office. Occasional co-working with the Head of the UK Democracy Fund in London can be arranged.
• Leave 25 days plus bank holidays (and three days office closure at Christmas).
• Pension 10% employer contribution, 5% employee contribution, salary sacrifice option and life assurance.
• On-site parking in York.
• Professional subscription fees.
• The job may require some UK travel.

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association of Directors of Public Health is now looking to appoint a Communications and Marketing Manager to develop, manage and lead our external communications and marketing programme, working to support the Head of External Affairs to broaden our reach and ensure that the DPH voice has impact.

The successful candidate will have experience in working in a communications environment, be skilled at working with the media and able to produce engaging content for a range of channels and audiences.

Excellent interpersonal and prioritisation skills are required to lead and manage cross team projects and line manage, support and develop the Project Administrator.

The Association does operate a hybrid working arrangement with its staff and candidates from across the UK are welcome, but they will be required to attend meetings and events in central London during the year. Further details can be confirmed prior to application if required.

The closing date is noon on 12th October 2025, however, we do reserve the right to close the application process early should a suitable candidate be available and would therefore urge those interested to apply asap.

The successful candidate will be required to provide evidence of a continuing entitlement to work in the UK.

Please note to be considered for the role you need to apply with a covering letter outlining why you feel you would be suitable for the role, together with a current cv.

The Finance Officer will work within the Finance Department to provide essential day today financial processing, support and advice. The post-holder will be a key member of the team in keeping accurate and up to date records of the organisations financial activities on both the accounting system & associated files.

You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally. 

Key Responsibilities

• Creation and maintenance of processes and systems to ensure the smooth running of the finance function including adding new suppliers and customers to the system
• To be responsible for keeping up to date and accurate records of financial transactions on Excel and the accounting system
• To raise and issue sales invoices, follow up outstanding invoices and resolve any issues.
• To liaise with suppliers and creditors to maintain relationships as part of cash flow management.
• To check and reconcile purchase invoices ready for payment, to investigate and resolve any issues.
• To be responsible for the petty cash system in line with the organisations Financial Procedures.
• To manage the purchase order process ensuring compliance in line with policy.
• To complete regular bank, Petty cash and credit card reconciliations.
• To oversee the credit card processing, ensuring security at all times.
• To ensure all contracts/agreements are central filed and updated on the database.
• To report to statutory bodies such as Entrust
• To support the Director of Finance with the production of finance reports to senior managers on a monthly basis relating to income & expenditure
• To support with the processing of direct debits for membership donations
• To support with ad hoc tasks as the trust requires
• To support the preparation for the annual audit, e.g. stock take reconciliation, fixed asset records, Charity Commission and Companies House checks.
• To run the payroll reports and send to the Director of Finance for review and approval
• Undertake other duties as requested by line manager that contribute to Trust strategies.

About You

• Highly organised with excellent attention to detail 
• Able to manage multiple priorities in a busy environment 
• Confident using Microsoft Office, especially Excel and Outlook 
• Strong communication skills and able to work independently 
• Experience in the charity sector is desirable 

What We Offer

• A chance to make a real impact in local communities and the natural environment 
• A supportive and inclusive team culture 
• Flexible working arrangements 
• Opportunities for professional development 

How to Apply

We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.  

Equal Opportunities

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

You’ll play a key role in supporting the healthcare professional engagement team. This includes overseeing team activities, database management and managing team inboxes. As well as providing general administrative support to the whole team.

About you

You’re have a strong background with administrative experience. You’ll enjoy working as part of a busy and high performing team and will have excellent organisational skills, with the ability to organize your work effectively and prioritise competing deadline.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Monday 29 September 2025

Interview date: 6 & 7 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity

The Role:

We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will  be an  integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.

You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.

What you will do:

As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.

You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).

Key responsibilities include but not limited to:

Operational Management

• Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
• Ensure impeccable presentation standards aligned with brand guidelines.
• Full compliance of operational policies and procedures.
• Ensure staff and volunteers are engaged with their roles and environment.
• Effective staff planning that aligns with budget and operational needs.
• Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
• Support the AVEM in the operational delivery of house openings and tours.
• Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.

Tours & Walks Operation

• Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
• Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
• With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
• Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
• Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
• Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
• Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
• Develop a guide recruitment and training programme.
• Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.

People Management

• Line manage the AVEM, providing operational guidance and supporting their professional development.
• Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
• Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
• Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
• Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
• Lead annual visitor care training for staff and volunteers.
• Provide ongoing role-specific training to ensure high standards of delivery.

Other Duties & Responsibilities

• Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
• Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
• Deputise for the HVE and provide operational duty management in the AVEM’s absence.
• Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
• Act as a trained First Aider and Fire Marshall (training provided).
• Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
• Support frontline operations during peak times, major events, or staff shortages as required
• Stay informed on industry trends and best practices in the heritage/museum sector

You will be a great fit if:

You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.

This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.

Your areas of knowledge and expertise that matter for this role:

• Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
• Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
• Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
• Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
• Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
• Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
• Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
• Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
• Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.

 Additional requirements:

The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.  

Rewards for working with us:

• Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
• Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
• Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
• Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
• Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
• Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
• Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
• Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
• Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
• And plenty more!

We are looking for an experienced and passionate Philanthropy Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. Corporate Partnerships have launched several exciting partnerships across both charities and the portfolio and team continues to grow.

How you will make a difference

Are you an excellent relationship manager looking for a new and exciting challenge? We are looking for an ambitious individual, who is passionate about making a difference to the lives of people affected by mental illness to join our small, growing Philanthropy team.

Philanthropy is developing income stream for Rethink Mental Illness and Mental Health UK. This role will support the Interim Head Trusts and Philanthropy to lay the foundations for the future of high value giving for both charities, helping carve out relationships and ideas that form the basis of our transformational giving. It’s an exciting opportunity for an experienced relationship builder who is inspired by the prospect of building a high impact philanthropy programme.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

The Finance Officer will have overall responsibility for entering all financial data in to Quickbooks, through to balance sheet stage. We are looking for an experienced book keeper, who can work with little supervision, and is able to manage workload to meet reporting deadlines. Duties and Responsibilities

• To enter, process and post invoices, expenses forms and requests for payment • Record income and expenditure

• Maintain and reconcile direct debits, to investigate and resolve discrepancies

• Maintain the petty cash system

• Undertake BACS payment runs

• Reconcile supplier statements to purchase ledger balances and resolve discrepancies

• Responsible for credit control

• Charge card reconciliation

• Reconcile bank accounts

• Calculate and enter accruals and prepayments, deferred income, deferred expenses, accrued income and all other postings necessary to prepare monthly management accounts on Quickbooks

• Reconcile all balance sheet accounts

• Calculate and post cost centre allocations

• Check monthly payroll to timesheets, prepare allocation of salary costs between cost centres and post payroll journal • Sourcing and purchasing office supplies

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Manager. 

For an informal chat, please contact Jacky Stafford on 014 42-41234 0

Join Fumble as our new Programme Manager!

We’re Fumble – a bold, creative, and nationally recognised charity on a mission to make digital sexual health information relevant, engaging, fun, and safe for young people aged 13–25. We're five years in, growing fast, and dreaming big for the future. 

We’ve established an exciting programme of digital content co-creation with young people, to support them to successfully manage their sexual health, relationships, and mental health in the digital age, and we’re looking for a brilliant new Programme Manager to head this up.

This is an exciting, rewarding, and hands-on role at the heart of our small Sheffield-based team. You’ll lead the design and delivery of our projects – from the first sparks of an idea all the way through to measuring impact and celebrating success. 

This role is Sheffield-based or hybrid.

The role details

• This is a permanent role at Fumble

• Normal working day at Fumble is 9am - 5:30pm, with a 1h unpaid lunch break (7.5h day)

• 4 days/week (0.8 FTE), Monday - Thursday

  • Exciting note! We’re planning to trial a 4-day working week as an organisation in the near future, once funding is secured.

  • What would this mean? Fumble is preparing to trial a 4 day working week, which would mean a 30h work week across Mon-Thurs, with staff pay and benefits (including holiday allowance) increasing from 0.8 FTE to 1.0 FTE for everyone.

• £35,000 - £39,000 per year (pro rata, depending on experience)

• Based in our lovely Sheffield office at least 1-2 days/week

  • Highfield Adventures Community Centre, S7 1BJ

• The candidate must have the Right to Work in the UK and pass an Enhanced Disclosure and Barring Service (DBS) Check with Children's Barred List Check. 

What does Fumble do?

Our free-to-access digital resources, co-created with young people, and our programme of workshops, consultancy, and advocacy help young people successfully manage their sexual health, mental health, and relationships in a digital age. 

We’re award-winning and we’re proud to support young people at the forefront of the challenges they face today. Discover more about who we are and examples of our recent projects on our website.

We’re looking for someone who…

• Has a creative eye and instinct for engaging, youth-led design

• Brings solid experience in managing freelancers and creative teams (we’re looking for CVs with at least 5+ years of relevant career experience)

• Is confident running charity projects end-to-end – including bid writing and fundraising, planning, people management, deadlines, budgets, and reporting

• Tools you will ideally be confident using include: Google Analytics, Data Studio, Wordpress, a CRM, Meta Business Suite, Mailchimp, and Google Drive, including especially Google Sheets.

• Has strong safeguarding knowledge and expertise, particularly for young people, and ideally in both in-person and digital spaces

• Is experienced in both youth engagement and digital content creation and delivery

At Fumble, we work collaboratively, champion inclusivity, and prioritise safety and creativity in everything we do. If that sounds like your kind of place, we’d love to hear from you.

Key deliverables expected from this role

Here are some of the key deliverables expected from the role in the first 12 months.

1. Programme delivery - youth engagement

• Expand our recent successful pilot project: ‘Healthy relationships for young women and girls’. 

This will include:

• In person delivery, in Sheffield.

• Project planning, session planning, promotion campaign to reach potential participants, facilitation of sessions and/or managing freelance facilitators, impact measurement, reporting.

• Deliver our annual cycle of engaging our Youth Advisory Board (remote, online delivery). This will include:

  • Planning and facilitating sessions via Zoom (supported by our Social Media & Comms Officer); impact measurement and reporting; safeguarding and managing the engagement and retention of members. 

2. Programme delivery - digital content and campaigns

• Delivery of our planned ‘Sexual health Q&As between young people & doctors’ campaign. This will include:

  • A series of video content, co-created with young people, for a social media campaign and series of associated website articles on the Fumble website. 

3. Supporting our safeguarding

• Supporting safeguarding at Fumble, as our Designated Safeguarding Officer. You’ll bring previous experience of effective safeguarding to help us build on our policy and practice. 

• This will include:

  • Conduct / manage annual safeguarding training for Fumble team & stakeholder groups

  • Maintain DBS checks

  • Communicate with external safeguarding agencies & expert advisors (where relevant)

  • Ensure safeguarding info is visible on the website and in sessions, and 

  • Ensure safeguarding continues to be embedded in a meaningful way across all of Fumble’s activities. 

4. Impact measurement

• Participate in the team’s development of our recently introduced impact measurement framework

• Design any additional tools needed for evaluating youth sessions, campaigns, and content.

• Collect quantitative and qualitative data (e.g. surveys, feedback forms, analytics).

• Report on outcomes and impact.

• Engage young people in co-evaluation methods where possible.

5. Supporting our fundraising 

• Participate in the team’s collective fundraising efforts. This includes:

  • identifying funding opportunities for Fumble, writing and reviewing bids, and writing reports for funders.

What next?

We’re hosting a couple of role Q&A zoom sessions while recruiting, giving you the chance to meet some of the team and really understand the role. Interested in joining one of these? Head to our website to sign up (click 'apply' below)

Keen to apply? We really recommend joining one of the Q&A sessions first if you can. Then, to apply, fill in our application form and submit a CV (click 'apply')

Please note: we’re a tiny team. We endeavour to reply to all applications, and certainly those from people who have clearly put time into responding to the specifics of this role description. 

However, due to the nature of our limited capacity (we’re a four person team and we receive a high volume of applications), we are unable to respond with in-depth feedback. 

Do you have exceptional relationship building skills?

Are you seeking a fulfilling community focused role? 

If so, we would love to hear from you as we are looking for a motivated and passionate Area Fundraising Manager to join our team! You’ll work alongside two other Area Fundraising Managers and the Head of Public Fundraising in delivering an ambitious fundraising target 

As the Area Fundraising Manager, you will be the driving force behind the growth and success in fundraising in the area. This will be delivered through empowering and inspiring the local community including individuals, groups, businesses and schools, to fundraise for Demelza.

At Demelza we support children with serious or life-limiting conditions and their families, providing them with care and support, from first diagnosis and for as long as we are needed. To help support even more children and families, we’re looking for a passionate Area Fundraising Manager to join our team.

This is a full time role and requires weekend and evening working with the ability to travel independently.