Head of member support jobs
Community & Events Fundraiser
Location: Central Lancashire (Chorley, moving to Leyland), with hybrid and flexible working.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Salary: £29,000 starting salary, negotiable for candidates who can demonstrate exceptional skills and experience.
Application deadline: 10am, 26 January 2026.
Interview date: 5 February 2026.
Make a Difference in Lancashire
Lancashire Mind is an award-winning, independent mental health charity supporting over 10,000 people each year. Our vision is a Lancashire where everyone achieves the best mental health and wellbeing possible. We’re real, bold, caring, open, and grounded in lived experience, working to challenge stigma and support our diverse communities.
About the Role
As our Community & Events Fundraiser, you’ll:
- Plan and deliver a calendar of fundraising events, including Club Feelgood, Solstice Walk, Lancashire Three Peaks, and Mental Elf.
- Support and inspire individuals and groups to fundraise for Lancashire Mind.
- Build strong relationships with supporters, volunteers, and partners.
- Develop new fundraising opportunities and help grow our supporter base.
- Work closely with the fundraising and marketing teams to promote events and thank supporters.
- Enjoy a varied role with a mix of office, home, and community-based work across Lancashire.
What We Offer
- 25 days annual leave plus bank holidays and extra days at Christmas (pro rata for part-time).
- Flexible and hybrid working, with equipment provided.
- Workplace wellbeing scheme, annual wellbeing half-day, and Employee Assistance Programme.
- Pension scheme with matched contributions up to 6%.
- Learning and development opportunities.
- Supportive, inclusive, and friendly team environment.
Who We’re Looking For
We want someone who:
- Is passionate about improving mental health and wellbeing.
- Has experience in fundraising, events, or transferable skills.
- Enjoys building relationships and working with diverse communities.
- Is organised, creative, and a great communicator.
- Shares our commitment to equity, diversity, and inclusion.
Lancashire Mind is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure Lancashire becomes a place of greater equity and inclusion. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire, and particularly those communities we know face mental health inequalities. We particularly encourage applications from those communities and from anyone with experience of living with a mental health condition.
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this role is subject to an enhanced Disclosure and Barring Service (DBS) check so all applicants must be willing to undergo the check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work in the UK.
For more information about this role, please download the attached recruitment pack
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
Director of Fundraising Development
We have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.
The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.
Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
Position: Director of Development
Location: London/Hybrid (two days worked from the office or at external events per week and two days from home)
Hours: Part-Time, 4 days per week, 28 hours per week
Salary: £60,000 pro rata (£48,000 for 28 hours)
Duration: Fixed-term (12 months with possibility to extend)
Start date: March-April 2026
Closing Date: 7 January 2025
Interviews: Starting from the week commencing 12 January 2026
The Role
The Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.
You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.
The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.
Main duties and responsibilities include:
· Strategic Leadership of Development
· Team Leadership and Management
· Major Donor, Corporate and Trusts Management
· Systems, Processes and Reporting
· External Engagement and Profile Raising
About You
We are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.
You will have:
· Demonstrated commitment to the charity’s mission, vision, and values.
· Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.
· Experience leading and managing a fundraising or development team, including performance management and professional development.
· Proven track record in managing fundraising income budgets, forecasting, and planning.
· Experience of working with senior stakeholders and trustees to secure funding and support.
· Experience managing fundraising systems and reporting processes, including Salesforce.
· Demonstrable success in achieving challenging fundraising targets.
· Experience working in the charity or education sectors, including integrating programme impact into fundraising.
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Other areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.
Please note this role is being advertised by NFP People on behalf of our client.
Are you ready to shape the future of workplace culture?
As a Human Resources Advisor, you’ll be at the heart of creating fair, consistent, and supportive people practices across the Motor Neurone Disease (MND) Association. This is your chance to influence how colleagues experience work every day, guiding managers with expert advice and helping employees feel valued. Based in Northampton with hybrid working, this 12-month Fixed Term Contract offers variety, responsibility, and the opportunity to make a meaningful difference across the organisation.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office minimum 1 day per week.
Key Responsibilities:
- Responsible for employee relations casework including managing disciplinary, grievance, performance, and absence matters.
- Escalate complex or high-risk cases to HR Business Partners when required.
- Provide expert ER support during organisational change and transformation activities.
- Design and embed a clear and robust case management framework with reporting and SLA tracking.
- Monitor and update HR policies to ensure compliance with legislation and organisational priorities.
- Advise and empower managers with practical guidance on employee relations and policy application.
- Collaborate across the HR team, maintaining strong links with payroll, recruitment, and other internal partners.
- Support the Head of HR with reporting, risk mitigation, and delivery of key ER and policy initiatives.
About You:
- Proven experience managing a wide range of employee relations casework, including disciplinary, grievance, performance, and absence management.
- Strong understanding of UK employment law and its application in ER cases.
- Skilled in developing and implementing HR policies and procedures.
- Excellent communication skills, able to influence and engage at all levels.
- Strong organisational and problem-solving abilities with attention to detail.
- Confident in managing conflict and resolving issues with fairness and empathy.
- Professional and discreet in handling sensitive and confidential information.
- CIPD Level 5 qualification (desirable)
- Experience in supporting restructures, reorganisations, and other change management activities (desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you’re ready to bring your expertise to a role where your contribution truly matters, join us as a Human Resources Advisor and help us build a supportive and inclusive future together.
The client requests no contact from agencies or media sales.
This is a rare opportunity to join the Scottish Wildlife Trust at a transformative time and play a leading role in one of our most ambitious fundraising initiatives.
For over 60 years, the Trust has championed healthy, resilient ecosystems across Scotland’s land and seas.
We are now creating the role of Major Gifts Manager. Joining our Development Team, and managing our Development Officer, you will lead philanthropic giving, with a particular focus on securing the Inverbroom Endowment – a multi-million pound campaign to safeguard the long-term future of our newest and largest wildlife reserve.
Working closely with an external fundraising agency, senior staff and volunteer leaders, you will manage and grow a portfolio of high-net-worth individuals, secure major gifts (including six-figures and above), and develop compelling cases for support that bring complex conservation challenges to life.
We are looking for a confident fundraiser with at least five years’ experience in philanthropy, ideally within the environmental NGO sector. You will have a strong track record of meeting financial targets, managing prospect pipelines, and stewarding long-term donor relationships.
If you are a confident relationship builder who acts with integrity, thrives on collaboration and wants your work to deliver real, lasting impact for nature, we would love to hear from you.
Our vision is for a network of healthy, resilient ecosystems on land and sea, supporting Scotland’s wildlife and people.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safeguarding Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Safeguarding Manager
UK-wide, with some travel across the UK
£42,323 per annum (pro rata for part time)
Ref: 103RECa
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid with the opportunity to work from any Walk Wheel Cycle Hub
Contract: Permanent
ABOUT THE ROLE
Safeguarding Manager
Team: Planning Governance and Assurance
As Safeguarding Manager, you will be the trusted guide and lead voice for Walk Wheel Cycle Trust. Your role is to nurture a safe and welcoming environment for everyone connected to the charity. You will bring expertise and thoughtful coordination to safeguarding matters, helping colleagues feel supported and confident. You will carefully assess risks and put clear, practical steps in place to reduce them, always strengthening the charity’s safeguarding framework. You will inspire and uphold a positive safeguarding culture, encouraging every team member to follow policies with care and compassion. This position is about protecting people, building trust, and ensuring that safety is woven into the heart of everything we do.
What You’ll Be Doing
- You will lead Walk Wheel Cycle Trust’s compliance with safeguarding requirements and legislation, ensuring safety is always central to our work.
- You will take a proactive role in spotting safeguarding risks and will design supportive plans to reduce or resolve any issues.
- You will guide and nurture the Designated Safeguarding Officer (DSO) network, offering kind and steady line management to DSOs while fostering a culture of care and responsibility across the charity.
Key Responsibilities
- You will take care of complex or serious safeguarding concerns, using sound judgement to apply the Serious Incident Policy and report matters to the appropriate governing bodies.
- You will collaborate with Directors and Heads across the charity, helping to promote safeguarding awareness and good practice throughout the UK.
- You will escalate safeguarding issues directly to the Executive Safeguarding Lead and other senior colleagues when needed, offering thoughtful recommendations on actions and solutions that protect and support everyone involved.
This role is ideal for someone who enjoys:
- Helping people feel safe and supported every day.
- Working with clear steps and guidance to make a real difference.
- Building positive relationships and working together as a team.
- Solving problems in a calm and practical way.
- Learning new things and improving how we keep people safe.
- Making sure everyone understands what to do and feels confident doing it
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Making sure everyone understands what to do and feels confident doing it.
- You bring extensive safeguarding experience at a senior level, including leading investigations, shaping policies, and guiding staff through training.
- You have a strong background in assessing, developing, and improving safeguarding frameworks, ensuring that policies, procedures, systems, and governance align with legislation and best practice.
- You offer supportive advice and guidance on how safeguarding best practice can be applied in real situations, helping colleagues at all levels while building positive and trusting relationships.
- You hold deep knowledge of safeguarding legislation, statutory guidance, and recognised best practice.
- You understand the different types and indicators of abuse, neglect, and other safeguarding concerns, and you know how to manage them effectively to keep people safe.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 January 2026.
- Interviews will be held via Microsoft Teams during the week of 19 January 2026
- To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.
You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same
Our vision…to be admired as a centre of excellence for palliative and end of life care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
To support the Head of Finance in providing the organisation with a timely, accurate and relevant financial management service. This will be undertaken by ensuring the accounting system and financial records are updated and controls and procedures are maintained. This will enable the Senior Management Team and the Board of Trustees to use financial information to assess results and performance and make informed, strategic decisions, assuring compliance with statutory and corporate requirements.
Doctors of the World UK intends to grow its programme and advocacy impact. In this dynamic, exciting environment, an experienced Bookkeeper will help facilitate the organisation’s further growth and will work closely with senior Managers to enable them to manage their programme budgets, including by supporting them to report to donors.
You will demonstrate openness, responsiveness and cheerfulness in the role and possess excellent interpersonal and communication skills. You will be a self-starter who thrives on the challenge of being in a dynamic organisation that works at home and abroad.
You will be driven to excel in your work and thrive in a fast-paced environment and supportive team that is committed to the highest levels of personal and team performance.
How to Apply
To apply, please submit your CV & Covering Letter. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.
Closing Date: 1700hrs Wednesday 14th January 2026
Please note, if you have not been contacted within 7 days of the closing date, your application has been unsuccessful on this occasion. Due to the high number of applications received, we are unable to provide individual feedback.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for an experienced and strategic individual to lead our community engagement work in Northern Ireland and manage our UK-wide team of Community Engagement Managers. You’ll oversee peer support development, build strong partnerships, and ensure consistent delivery across regions. This role requires excellent leadership skills, the ability to manage complex relationships, and a strong understanding of how to engage and empower communities. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across NI and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Join the RCR Learning Team as our Operations Officer and play a pivotal role in driving operational excellence and innovation. This is a central position supporting the team’s strategic objectives, governance, and day-to-day activities. You’ll lead operational improvement projects, manage key business processes, and deliver outstanding customer service to both internal and external stakeholders.
What You’ll Do
As Operations Officer, you’ll be at the heart of our operations, ensuring the team runs smoothly and efficiently. Key responsibilities include:
- Operational Leadership: Streamline daily activities, embed standard operating procedures, and drive efficiency improvements.
- Governance Support: Oversee governance structures, lead secretariat duties for committees, and ensure compliance with RCR policies.
- Project Management: Scope, initiate, and deliver projects aligned with strategic objectives, managing risks and timelines effectively.
- Data & Reporting: Manage CRM systems, produce evaluation reports, and ensure compliance with data protection legislation.
- Recruitment & Onboarding: Support recruitment of staff and voluntary contributors, ensuring a welcoming and consistent experience.
- Collaboration: Work closely with colleagues, subject matter experts, and external partners to deliver high-quality learning experiences.
About You
We’re looking for someone who:
- Has strong project management skills and thrives in a dynamic environment.
- Brings a proactive, solution-focused approach to operational challenges.
- Is passionate about continuous improvement and innovation.
- Communicates effectively with senior stakeholders and external partners.
- Has experience managing systems, processes, and governance activities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 hours per week (negotiable and could be job share).
Contract: Fixed-term until 31.03.27.
Location: Hertfordshire - Working from home with options to work within local authority co-located spaces and expectations that there will be regular travel across the county to SafeLives offices in London & Bristol plus other locations across the UK as required.
Benefits: Travel expenses and subsistence provided for travel away from home, 25 days annual leave + bank holidays, contributory pension scheme, access to Employee Assistance Programme, childcare voucher and cycle to work scheme.
Hertfordshire County Council (hereby, The Council) and the Hertfordshire Domestic Abuse and Violence Against Women and Girls Partnership (hereby, the Partnership) are committed to strengthening the response to domestic abuse across the county. It is their ambition that anyone subjected to domestic abuse has access to right support for them, at the right time. The Council believe that those with lived experience, who may also have experience of using services, should have a say in how they are designed, developed, and commissioned.
The existing Co-Production Panel forms part of the Partnership’s governance structure, acting as a critical friend across the Partnership and supporting the delivery of the County’s Partnership Hertfordshire Domestic Abuse Strategy 2022-2025. The full Hertfordshire Domestic Abuse Strategy and Strategy Plan on a Page are published on the Domestic abuse posters, leaflets and strategy section of the Herts Sunflower Website.
SafeLives have been commissioned to facilitate the Partnership’s Co-Production Panel and support the development of a network of survivors with lived experience of domestic abuse in Hertfordshire, through their Authentic Voice practice model.
Key purpose of role:
- To truly transform the response to domestic abuse, we must place the experience of survivors at the heart of everything we do.
- Supporting the organisational commitment of SafeLives, and that of the Partnership, to Authentic Voice.
- Working within the Innovation team and alongside the Partnership to develop an influential panel, a powerful approach to gathering and amplifying survivor voices, challenging ‘them and us’ attitudes, you will have the skills and values to support and engage with survivors of domestic abuse.
- Coordinating the implementation of the Authentic Voice principles, embedding co-creation throughout the work of the Partnership.
- Establishing creative ways to reach out to survivors across Hertfordshire including those who have increased vulnerability or multiple disadvantage, those who are marginalised and others who have not yet found their voice.
- Ensuring all who want to have their voice heard, are heard and that what we learn from their lived experience shapes the response to domestic abuse in Hertfordshire and nationally.
- Demonstrating the value of expertise by experience to influence all stakeholders, breaking down perceptions of ‘them and us’ and uniting voices of experts by experience to keep families safe and end domestic abuse.
Further information about the role can be found in the Job Description which includes the Person Specification.
If you believe you have the qualities we have described, please take a look over the full job description and submit your 500-word cover letter and CV.
Closing date: 9.00am on 12th January 2026.
Interviews: w/c 12th January 2026.
As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc
Please note that SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.
To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.
To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.
To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£37,500.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.
The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.
The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.
The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.
This is a 12-month fixed-term contract, with a potential 6-month extension.
Essential:
Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders
Desirable:
Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
This is a new role sitting within the Marketing Planning team, created to establish ARUK’s Single Source of Marketing Truth. This role helps to establish marketing effectiveness as a core organisational capability at ARUK, ensuring objectivity on performance.
The Senior Marketing Effectiveness Officer will work with the Head of Marketing Planning and Senior Marketing Planning Manager, to deliver robust audience insight, marketing performance measurement, and effective evaluation to inform marketing strategy. The role moves ARUK to a consistent, comparable measurement system that supports income growth, audience development and best use of marketing budgets.
Key Responsibilities:
Marketing Effectiveness & Performance Measurement
· With the support of the Senior Marketing Planning Manager, deliver and implement an ARUK Single Source of Truth (SSOT) dashboard for marketing performance.
· Build and maintain consistent KPIs, reporting methodologies and dashboards across all marketing disciplines.
· Analyse campaign performance across channels, providing objective insight on effectiveness, ROI, CPA, long-term value and audience movement through the funnel.
· Produce clear performance summaries and recommendations for senior leadership to guide future decision-making and budget optimisation.
· Identify what works, what doesn’t, and what should be scaled — ensuring learning is embedded into planning cycles by the Senior Planning Manager.
Audience Insight & Segmentation
· Working with the Senior Marketing Planning Manager, translate priority audience insights into actionable planning and targeting guidance for campaign and channel teams.
· Maintain and update audience personas, segmentation models and behavioural profiles in partnership with the Insight team.
· Support on ad hoc audience research (quantitative and qualitative) to inform proposition development, message testing and campaign design.
· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.
Data, Systems & Continuous Improvement
· Support the implementation and optimisation of new effectiveness tools, dashboards, analytics partners and measurement frameworks.
· Work closely with CRM, Data and Finance teams to ensure accurate, consistent flow of supporter, campaign and spend data.
· Identify gaps in data, insight or measurement and propose solutions to resolve them.
Stakeholder Engagement & Upskilling
· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.
· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.
· Champion a test-and-learn culture across the organisation.
Key Outputs
· A clear, agreed set of marketing performance measures and way of working for marketing evaluation used organisation wide.
· Increased understanding and clarity in how marketing success is defined and reported.
· Evidence of performance insight actively shaping planning, channel selection and investment.
· Improved ability to demonstrate marketing’s contribution to income and growth.
· Strong confidence from senior leaders in marketing effectiveness.
What we are looking for:
· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).
· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.
· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.
· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.
· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.
· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.
· Highly analytical, with strong critical thinking and problem-solving skills.
· Able to communicate complex information simply and compellingly.
· Curious, evidence-led mindset — always seeking to understand “what’s working and why”.
· Comfortable challenging constructively and influencing decision-making.
· High attention to detail and accuracy.
· Ability to plan and manage multiple insight or analysis workstreams simultaneously.
· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation.
The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL’s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL’s finance system operates effectively.
The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team.
ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation.
In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture.
ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website.
Key responsibilities
Team management
- Oversee a team of 3 (2 direct reports) who process ISEAL’s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting
- Coordinate work planning, payment runs and monthly/quarterly accounting processes
- Work with the Finance Director to hold effective monthly Face to face team meetings.
- At times, provide back up and support to the different roles in the team
- Line manage, support and provide development and growth opportunities to direct reports
Financial accounting
- Responsible for and oversee the capture of all day-to-day transactions in ISEAL’s accounting records
- Reconcile balance sheet accounts on monthly/quarterly basis
- Oversee the payroll accounting, including 4 overseas payrolls
- Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC
- Oversee timesheet processes and the calculation/allocation of staff costs into accounting system
- Consolidate ISEAL’s accounts and forecasts into management accounting-packs
- Support on preparation of the statutory accounts
Wider responsibilities
- Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software
- Engagement with the wider organisation on questions of accounting processes
- Experience, knowledge and attributes
- ACA, ACCA or CIMA qualification, or equivalent level experience
- Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies
- Competent in the use and exploitation of accounting systems
- Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues
- High level of accuracy in own work and ability to check work done by others
- Excellent organisational and time management skills, with ability to establish priorities for self and others
- Ability to respond flexibly to demands of the role and work collaboratively in a small finance team
- Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions
- Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual
- Excellent written and spoken English
- Ability to manage and motivate others
Additionally desirable
- Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery)
- Interest in and motivated by issues of sustainable consumption and/or environmental issues
ISEAL´s culture and how we will help you thrive
Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.
These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.
We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.
Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.
We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.
We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: Permanent Position
Salary: £52 – 58k pro rata, depending on experience
Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week)
Location: Based in ISEAL’s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK
Annual leave: 25 days / year increasing to 30 days over time.
Ideal start date: From Jan 2025. Our priority is to get the right candidate.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org.
Deadline for applications is 4 January. Please note that we will only contact shortlisted applicants.
Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-12 January
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (in person): 28 January 2025
Decision: w/c 26 January
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.

