Head Of Membership Services Jobs
We are looking for a Head of Safeguarding to join our team.
Hours: 35 hours a week
Salary: £52,164
The Head of Safeguarding is a senior role responsible for the overall management, development, and strategic direction of the Safeguarding Department. This position plays a critical role in ensuring the safety and well-being of all individuals within the Diocese. The Head of Safeguarding will lead a team, drive strategic initiatives, oversee policies and procedures, and collaborate with stakeholders to create a culture of safeguarding excellence. The successful candidate will have strong leadership skills, a deep understanding of safeguarding principles, and the ability to navigate complex organisational structures.
The package includes a competitive salary, flexi-time scheme, an 8% non-contributory pension with an additional 5% matched contributions, hybrid working (50%), and 30 days’ annual leave plus bank holidays and four customary days a year (between Christmas and New Year).
Closing Date for Applications: 11.59pm 2nd June
Interviews: 10th June
A full DBS check is required for the successful candidate
Our Values
The Diocesan values, Loving, Living, Learning, are vital to the way we encourage equality, diversity and inclusion in our workplace. We aim to:
- Love God, the world and one another.
- Live in the world as it is, but, drawn by a vision of something better, we want to help individuals and communities flourish,
- Learn when we get things wrong, by listening and growing together.
The Diocese of Leeds is proud to be a Living Wage Employer.
Leeds Diocesan Board of Finance (The Board) is committed to providing equal opportunities in employment and the workplace and in avoiding unlawful discrimination. Accordingly, the Board will ensure that recruitment and selection, training and development, and promotion procedures result in no job applicant or employee receiving less favourable treatment on the grounds of race, colour, nationality, ethnic or national origin, class or caste, religious belief or lack of religious belief (unless this is an occupational requirement), disability, trade union membership or non-membership, gender or sex, sexual orientation, marital status, age, responsibility for dependents or being a part-time or fixed-term worker. The Board’s objective is to ensure that individuals are selected, promoted and otherwise treated solely on the basis of their relevant aptitudes, skills and abilities.
For clergy applying to this role, your Area/Suffragan Bishop must be informed of your applications at the earliest opportunity. Furthermore, you must seek a Diocesan Bishop’s Licence in order to be eligible for a new role, and please be aware that granting a licence is subject to a CCSL from your Area/Suffragan Bishop.
The Diocese of Leeds is currently unable to sponsor candidates without Right to Work in the UK. Candidates must have Right to Work in the UK to take up this role.
To download a copy of our policy for the recruitment of ex-offenders from the diocesan website, please visit our Diocesan website
The client requests no contact from agencies or media sales.
About Us
This is a pivotal moment in the development of both the National Forest and the National Forest Company, with a new 25-year vision for the National Forest, an ambitious strategy for the organisation, and a renewed focus and purpose in light of the urgency of climate change.
The National Forest is one of the boldest environmentally-led regeneration initiatives in the country, demonstrating how trees can provide a catalyst for change both in the National Forest and beyond. Across our 200 square miles and over three decades we have a track record of making things happen, increasing forest cover from 6% to more than 22%, transforming the landscape and improving lives and the economy.
An exciting opportunity has now arisen for a Head of Finance to join our team on a full-time, permanent basis.
The Benefits
· Salary of £51,626 - £58,876 per annum
· Annual bonus
· Civil Service Pension scheme with employer contributions of 28.97%
· 30 days’ annual leave plus 10.5 days public and privilege holidays
· Flexible working options
· Cycle to Work Scheme
· Employee Assistance Programme
· Discounts on gym memberships
This is an exceptional opportunity for a high-calibre accountancy professional with senior level experience gained in the charity sector to join our impactful organisation.
If you want to join us in our mission of growing the future together, we would love to hear from you.
The Role
As our Head of Finance, you will actively lead on the management of all aspects of the finance function to include;
· The production of interim and annual financial statements that comply with the requirements of the Charities SORP (FRS 102).
· Preparing all information and supporting documentation for the annual audit, and liaising with the National Audit Office, and the NFC’s external auditors.
· Supporting the internal audit process.
· Fulfilling the accounting and reporting requirements to Defra.
· Working closely with the Director of Corporate Services and Senior Leadership Team to develop strategic financial initiatives that support financial forecasting, goal setting and financial planning.
You will directly line manage the Finance Manager, ensuring the smooth operations of the finance function.
Your role will also involve:
· Preparing the annual budget
· Overseeing and signing off monthly payroll
· Contributing to the development and management of financial systems and procedures
About You
To be considered as our Head of Finance, you will need:
· To be a qualified accountant with at least five years’ relevant experience
· Senior experience in the charity sector, including producing charity SORP compliant group accounts and monthly management accounts.
· Experience of the financial management of complex restricted funded projects
· Knowledge of charity trading and gift aid arrangements
· Good written and oral communication skills
Everyone at the NFC is supported to develop their skills and capabilities. All new employees joining will have a full induction to the NFC’s work and our policies.
Other organisations may call this role Head of Accounts, Finance Manager, Financial Controller, Head of Charity Finance, Finance Director, FD, or Senior Management Accountant.
The National Forest Company is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
The client requests no contact from agencies or media sales.
GMYN's vision is that #YoungPeopleCan
For many young people, moving towards a positive future isn’t easy. Greater Manchester Youth Network (GMYN) supports young people aged 10-25 from across Greater Manchester by offering innovative and exciting opportunities that they are not able to access elsewhere.
Our key focus is supporting young people who face particular challenges, including: cared-for young people and care leavers, disabled and neurodiverse young people, unaccompanied asylum seeking children (UASC)/new arrivals, young people with social, emotional and mental health (SEMH) needs, and young people who are not ready for work.
Founded in 2007, Greater Manchester Youth Network (GMYN) has grown from a single volunteering project to an established and highly respected charity delivering multiple youth programmes across Greater Manchester. GMYN has supported marginalised young people, providing new opportunities and chances to progress in life.
The Head of Business Development role
We are looking for an experienced, confident, and committed Head of Business Development to join our growing charity. This senior role is part of GMYN’s leadership team and would be responsible for coming up with new business opportunities to generate income, as well as produce proposals to various funders and trusts.
It is a hugely exciting time to join GMYN and the Head of Business Development is a vital role. The charity is growing and extending our programmes and services across Greater Manchester, and we will be launching our new three year strategy in July. This role is key to support with leading the charity to achieve financial and growth targets as well as coming up with new and innovative business opportunities.
You will also have the opportunity to influence the future direction of GMYN as a member of the Senior Leadership Team, providing strategic input into how we deliver our services to help transform the lives of young people.
Who are we looking for?
Our ideal candidate will have an enthusiastic attitude as well as experience in developing and growing services, ideally for young people. You will have significant experience in business development and/or income generation with a proven track record of meeting targets with strong commercial awareness.
You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.
You will also need experience in helping lead change within an organisation, supporting our team on our journey of growth and sustainability.
Key responsibilities
- Lead on all commissioning activity at GMYN directly with commissioners and through tendering activity.
- Lead and support the creation of high-quality bids to a variety of local and national funders/foundations.
- Develop a thorough understanding of GMYN’s programmes and services in order to promote and create business development opportunities to generate income.
- Identify new opportunities across Greater Manchester to identify new partnerships and collaborations based on consultation and research (e.g. housing, health, schools, commissioners, colleges, local authorities and local businesses).
- Promote and secure funding for GMYN’s existing traded services (training, consultancy) and develop new ones to create new income generation opportunities.
- Develop and maintain relationships with new and existing stakeholders including funders, delivery partners, businesses and participants.
- Design and implement an income generation strategy alongside the CEO that supports growth, and impact of GMYN’s programmes.
- Provide strategic overview for GMYN’s design of new programmes and impact measurement, ensuring GMYN can evidence the difference we make.
- Line management of the organisation’s Fundraising and Development team.
- To form a key part of the GMYN Senior Leadership team, supporting the day to day running of the organisation.
- Contribute to helping GMYN provide a positive, ambitious and collaborative team culture.
- To deputise for the CEO as required ensuring continued organisational and service delivery.
Personal Specification
You don't have to have worked in the voluntary youth sector previously. Our aim is to find a suitable candidate that can meet the selection criteria below. This can be from a past/current income generation/business development role, or a role with transferable skills.
More importantly we are looking for someone with genuine passion for working for a youth charity. Someone who can join our fundraising team and make a big impression, helping us to achieve our income generation goals. We want to hire an enthusiastic person who can maintain positive working relationships with various supporters, delivery partners and all stakeholders.
- Proven experience in achieving new business and generating income for an organisation, with relevant experience in a similar role or a role with transferable skills.
- Experience of successful bid production and bid management – from identification of opportunity through to submission.
- Track record in successful tendering for retention of contracts and new business.
- Experience of developing and maintaining effective networks, relationships, and partnerships – internally and with external stakeholders – to support development of proposals and service design.
- Knowledge of public sector commissioning, particularly from a third sector and ability to work with local authorities and other funders.
- Knowledge of the structures of the voluntary/statutory and private sectors with regards to supporting the funding and delivery of youth programmes.
- Experience of line management of various roles with proven experience of developing, motivating and supporting staff in key roles.
- Experience in programme/project management including a through understanding of measuring outcomes and impact.
- Strong strategic planning and analytical skills, with the ability to identify opportunities and develop effective strategies.
- Ability to work on own initiative, take day-to-day decisions and delegation.
- Ability to communicate, negotiate and engage with people at a senior level.
- Ability to articulate and translate service delivery models into compelling, structured, and high-quality written proposals.
How to apply
Your invitation to interview will be based on how you demonstrate that you meet the points on the person specification. We will consider skills and experiences from various roles if you can demonstrate how they can be transferable to this role.
Please download the job pack for further information and where to send your application.
You can apply using either of the following methods:
- Send a CV and cover letter (maximum 2 sides of A4).
- Send a CV and audio/video version of your cover letter (between 5 - 10 minutes).
You can also send your CV and cover letter via this charityjobs page by clicking on the apply link.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
The client requests no contact from agencies or media sales.
BENEFITS
28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility
JOB PURPOSE
The Head of Finance will lead a small, established finance team and will need to drive a successful business partnership approach with teams across the organisation, achieving greater efficiency both in ways of working and in purchasing and in investigating how our systems and technology can best meet our operational needs. This role is pivotal in the charity, and a great opportunity for an exceptional finance professional to contribute to the continuous improvement of the charity, finance function and team. You will take day to day responsibility for financial accounting, the provision of management information and will actively manage financial planning and forecasting. You will also input into strategy on a functional and organisational level.
A track record in successful business partnering is essential as we develop and refine our business model. Previous experience in a management information function, either within the not-for-profit sector or a similar sized commercial organisation, is needed. You will need to liaise closely with non-finance staff to ensure financial information is made meaningful and accessible and to support training to enable them to interpret the information provided and manage their budgets. Good communication skills and the ability to explain complex information to staff at varying levels are therefore essential as is the ability to provide leadership and motivate staff.
We have exciting organisational goals for the year ahead, including a review of our Finance system and an opportunity for the finance team to drive improvements to our processes and ensure we make best use of technology to drive efficiency and add value to our stakeholders. We are a small team in a small organisation with big ambition and offer a unique opportunity for development in your finance career.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE AND RESPONSIBILITIES
This is a diverse role across the full spectrum of the finance function, with the post holder responsible for the timely provision of management information as well as leading the Finance Team in delivering a full financial accounting and statutory reporting service to ensure UK for UNHCR is compliant with all financial regulation. Central to the role is the critical review and the effective communication of financial information and its implications to all levels of management while also delivering a high quality, customer focused finance partnering service to senior managers and SMT.
Key accountabilities:
- Oversee the provision of clear, accurate, timely and user friendly (financial and non-financial) management information to Directors, senior managers and staff to support the decision-making process and to allow managers to proactively manage their budgets.
- Take full management responsibility for the Finance Manager and Finance and Administration Assistant, leading, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
- Ensure compliance with relevant legislation and prepare statutory accounts, corporation tax, Gift Aid, VAT, Charity Commission and other statutory financial returns for the charity and its trading subsidiary as appropriate.
- Manage the annual audit process, being the point of contact for external auditors on operational matters relating to the audit process and providing information and documentation supporting the annual report and accounts.
- Develop and maintain various business and financial planning processes in support of the strategic needs of the organisation. This includes:
- Annual budgeting process.
- Overseeing financial reforecasts at regular (currently quarterly) intervals.
- Playing an active role in the broader business planning process.
- Planning and managing cash flows to meet the short and long-term needs of the organisation, maximising interest receivable where opportunities allow.
- Drive financial ownership, accountability and understanding across the organisation by ensuring budget owners have the knowledge, skills and tools to manage their budgets effectively. Ensure effective financial business partnering is underpinned by effective processes and guidance.
- Provide support to all teams and in particular the fundraising teams in the completion of funding applications and, following successful bids, ensuring appropriate processes are in place to monitor and report progress of Restricted Funding projects.
- Recommend an appropriate reporting process and format for restricted projects to enable their effective management by budget holders and for inclusion in management accounts reporting.
- Ensure the internal financial control environment is adequate to safeguard the Charity’s assets and is properly documented, and liaise as needed with external professional advisors, such as auditors and our bankers.
- Ensure premises and facilities are managed appropriately on a day-to-day basis, line managing the Finance and Administration Assistant, and taking the lead in matters relating to property leases.
- Develop own knowledge base and keep abreast of changes in the regulatory and financial environment, as well as new initiatives and best practice in the sector to ensure the charity’s policies and processes are fit for purpose and adapt as UK for UNHCR evolves.
- Support the Senior Management Team in other work as may be required from time to time and, as time allows, engage in the broader work of the charity to ensure the post holder has a recognisable profile as the leader of a key team and has an understanding of the work we do.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Knowledge:
- A qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post qualification finance experience at a senior level.
Skills:
- Track record of success at a senior level within an organisation of comparable size and complexity, including hands on experience in delivering a bespoke finance service.
- Proven ability to communicate successfully with different stakeholders, both written and verbal, and including the ability to influence and negotiate.
- Ability to critically review, analyse and interpret complex financial and management information and present it clearly and appropriately to different audiences.
- Comfortable in dealing with detail as required given the constraints of working in a small team.
- Confident with a range of IT software, including hands on experience in managing, using and configuring accounting packages.
- Experience of software implementation, and ideally of accounting systems.
- Strong leadership skills including the ability to motivate and develop staff members.
- Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
- Track record in successful project management.
- Ability to identify, assess and manage risks and make recommendations based on objective criteria.
- Team player able to establish productive working relationships with both colleagues and externally.
- Strategic thinker who is pro-active in identifying opportunities for the organisation, and within the finance function for improvements in business process.
Experience:
- Relevant post-qualification experience, to include managing a finance team.
- Experience of developing and implementing financial procedures and controls.
- Experience of commercial or charity accounting including the preparation of statutory accounts and preferably SORP compliance.
- Experience of preparing management accounts in a rigorous environment.
- Experience of managing the preparation of budgets and business plans.
- Experience of VAT accounting, preferably the partial exemption basis and corporation tax.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 28th May 2024
Interview dates: Week commencing 3rd June 2024 (first round), w/c 10th June 2024 (second round)
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 9th June 2024
How to Apply
To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly skilled individual to oversee our small but busy fundraising function, helping to develop and implement our Fundraising Strategy and deliver Cathedral’s Development Plan. You will oversee the depth and breadth of our Fundraising and Development activities, which includes the day-to-day running of the team, delivering our ambitious In Tune Campaign, leading on the development of future capital campaigns and looking after a portfolio of high value donors. You will also play an instrumental role in further developing new relationships with major donors.
We’re looking for a high performing team player with great communication skills, adaptability and an innovative approach to achieving ambitious fundraising targets of circ. £1.5m per year. As a member of the Senior Leadership Team you will help to deliver the Cathedral’s strategic vision and will be responsible for ensuring that our welcome values are lived out on a daily basis through the way that we engage with donors, supporters and partners.
You’ll be working closely with teams across the Cathedral - including our Music Team, Clergy, and Learning & Participation team - so the ability to form positive relationships with various stakeholders is crucial.
The ideal candidate will have:
· At least five years’ experience of working in a heritage or visitor attractions leadership role, with a proven track record of securing and growing income, delivering large scale fundraising campaigns and working with major donors
· Experience of line-managing and leading a staff team at a senior level
· Excellent time management and the ability to balance numerous priorities and deadlines
Crucially, you will have a genuine passion for exceptional donor care and building meaningful relationships. In return, we offer the rewarding experience of working in a high profile, multi-faceted heritage site with a supportive team who are committed to what they do. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same, this could be the perfect job for you.
Closing date is 9am on Friday 7th June 2024. Interviews Monday 17th June 2024
The client requests no contact from agencies or media sales.
Radley College is seeking an emotionally intelligent, creative, and seasoned Major Gifts Fundraiser, with full understanding and experience of the intricate donor journey. This role offers a remarkable opportunity for an experienced fundraiser to join a supportive team at one of the UK's premier boys boarding schools, with an established fundraising culture and alumni relations programme.
The Head of Philanthropy will join a close-knit, supportive and collaborative Development Office dedicated to supporting Radley College's mission and advancing its fundraising goals. While a background in education is advantageous, we welcome candidates from various sectors, prioritising drive energy, and passion. This position offers an exciting opportunity to make a significant impact by securing substantial financial support and building enduring relationships with donors who share a passion for Radley.
If you are driven by the power of generosity and impact, aligning a donor's passion with our mission to change lives, unlocking the potential of major donors to drive change on a monumental scale, your ability to cultivate meaningful relationships with high-net-worth individuals..... We would love to hear from you. You will create a new and essential role in an expanding team and will help to achieve greater fundraising success than has already been achieved.
Radley offers a salary in the region of £48,000 to £53,000pa along with a generous benefits package including College sickness scheme, Contributory group personal pension plan, Employee Assistance Programme, reduced membership of the school's sports centre, free parking and free school meals during term time.
The deadline for applications is 12noon, Wednesday 29 May, but we reserve the right to consider applications as they arrive. First stage interviews will take place on 4 June with second stage interviews held on Friday 7 June. Candidates are encouraged to contact the Development Director, Elisabeth Anderson +44 (0) 1235 543151.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
About the Role
We're an organisation that's all about people, our customers are Members of the organisation and the Membership Manager is responsible for delivering outstanding customer service and maximising sales for Kings Camps. Working with the Head of Sales, Service and Brand to deliver key Membership initiatives and line-manage the Membership team to drive sales and excellent service across the UK. The Membership Manager will also have training provided to contribute to our Safeguarding Team and Behavioural Support Team.
Key Responsibilities
Prepare
- Understand all aspects of the Kings Camps booking and membership services
- Understand and deliver sales and service targets
- Ensure all child details are accurate, updated and provided to relevant staff
- Monitor performance of current activities and develop new initiatives to improve customer experience and membership sales.
- Work with Head of Sales, Service and Brand to develop new initiatives and strategies and implement within Membership accordingly.
Sell
- Provide excellent customer service to both new enquiries and existing members
- Maximise bookings from potential and existing members
- Proactive telephone calls to members to encourage bookings and gather feedback
- Build our reputation with members by communicating Kings Camps values and personality consistently in all interactions
Support
- Provide timely and appropriate response to enquiries, questions and complaints
- Provide requested information to members via phone, email, post or other means
- Process supporting families, group and business bookings in line with pre-agreed targets and with guidance from the Head of Sales, Service and Brand
- Provide regular reporting to the Head of Sales, Service and Brand
- Provide other support for marketing and membership activities as requested by the Head of Sales, Service and Brand.
- Attend wider meetings as Membership representative
Management
- Line manage membership team
- Regular reviews with team members to discuss workload, performance and progress
- Responsible for recruiting and training new members of the team.
- Annual team reviews
Ideal Personal Specification
- 1-2 years’ experience in a customer service role
- Highly personable and a great team player
- High level of verbal and written communication with attention to detail
- Excellent computer skills
- Motivated by; and supportive of; the mission and values of the Kings Foundation
- Experience working within SEND/additional needs and safeguarding would be beneficial
Conditions of Work
- Based at Sheffield Head Office and with some UK travel
- Office hours: 37.5 hours Mon-Fri within 8am-6pm
- Report directly to the Head of Sales, Service and Brand
Rewards and Benefits
- Based at Sheffield Head Office
- Salary £26,000 - £30,000 pa dependant on experience
- Flexible hours to optimise maximum engagement
- Hybrid working at our Sheffield Head Office, home-working
- Office hours: 37.5 hours Mon-Fri within 8am-6pm. Membership support involves extended hours and weekend work at peak times during the year.
- 20+ days annual holiday (increasing up to 25 days during length of service) plus statutory and additional discretionary holidays
- Auto-enrolment company pension with employer contributions
- Subsidised school holiday childcare provision (for 5-15 years)
- Secure, free onsite parking at Sheffield Office
- Report directly to Head of Sales, Service and Brand with monthly 1:1 meetings
- Annual performance review
Our Safeguarding Promise
We’re committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.
About Us
Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together.
We’re experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable and inspire others to deliver activity programmes.
We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing.
We’re committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.
What you do
Main purpose of post
To build a high-performing fundraising team to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising strategy to successfully deliver Weston Park Cancer Charity’s vision.
You will be instrumental in the development and delivery of a major 5 year charity appeal. The appeal will raise the funds to enable a step change in our support of Weston Park Cancer Centre and the impact we have for people affected by Cancer in our region. The appeal forms the basis of the charity’s overall 5 year fundraising strategy.
Appeal Structure & Accountability:
Key Responsibilities
Leadership
· Champion fundraising across the organisation.
· Be an inspiring ambassador for Weston Park Cancer Charity and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
· Actively contribute to leading Weston Park Cancer Charity as a member of the Leadership Team.
· Work closely with the Leadership Team to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
· Attend and actively participate in relevant Board Committee meetings providing updates, necessary reports, and feedback on the charity’s fundraising.
· Lead cross-organisational projects in line with organisational strategy and direction.
· Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
· Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
· Monitor and manage risk in accordance with the charity’s risk management policy.
Fundraising
· Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver the charity’s vision
· Collaborate with the Head of Strategic Partnerships and Development to deliver the public phase of a 5 year major fundraising appeal
· Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
· Ensure that fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
· Set, monitor, and deliver annual income and expenditure targets.
· Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
· Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
· Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
· Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
· Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
· Take overall responsibility for fundraising compliance and ensure that in all relevant areas, the charity complies with the law, regulation, and stakeholder and contractual obligations with third parties.
· Collaborate with the Data Manager to maintain oversight of the supporter database to ensure integrity, legal compliance, and generation of appropriate insight to support delivery of income growth.·
Fundraising Development
· Work with the Head of Strategic Partnerships and Development, external advisor(s), commissioned agencies and the appeal committee to deliver a multi-year major fundraising appeal
· Work with the Legacy and In Memory Fundraising Manger to deliver and implement a legacy pipeline and growth in In-Memory giving income
· Work with the Individual Giving Fundraising Manager to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
· Lead on the introduction of a charity lottery.
· Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
· Support the Data Manager with the adoption and use of Raisers Edge NXT CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
Brand and Marketing
· Working in collaboration with the Deputy CEO, Marketing Manager and external agencies in the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
· Foster a strong working relationship between the fundraising and marketing team to inspire high-performance and results-oriented marketing to build a community of supporters by delivering a seamless supporter journey that promotes the charity’s work and delivers greater income generation.
· Empower the fundraising team to successfully deploy our brand.
· Work in partnership with the Marketing Manager to ensure content is up to date, factually accurate and to manage reputational risk.·
People Management
· Create a high-performing team that is ambitious and passionate about Weston Park Cancer Charity’s vision.
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
· Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Head of Fundraising will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you
· You are ambitious and a strategic leader with a strong track record of growing income from a range of audience groups.
· You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer
· You lead with compassion and authenticity, always having positive regard for your team, colleagues and people connected to the charity
· You combine strong interpersonal skills with sound data-driven curiosity
· You are at your best when you collaborate and you role model this to others
· You understand that income growth comes from inspiring with impact and excellent relationship management
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
The client requests no contact from agencies or media sales.
The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers. You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people.
For more information, please see our Job Application Pack below.
Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024
The client requests no contact from agencies or media sales.
Last year we saw a 133% growth in the numbers of young people facing homelessness coming through our doors. Now, nearly half of them are - or recently have been - sleeping rough and with the numbers of young rough sleepers in the capital growing at an alarming rate, New Horizon Youth Centre has had to take decisive action to unlock support and housing for this group. The Head of Services - Rough Sleeping is a brand-new role for the organisation and will lead on developing a new internal strategy for young people facing rough sleeping, as well as holding operational oversight of our established youth-specific street outreach function and emergency accommodation hub, both of which are unique in London. You will need to be strategic in approach and an excellent relationship builder. You will act as our lead colleague on relationships with the Greater London Authority and London Councils’ rough sleeping teams, working with them to ensure our learning and insights inform policy and ultimately open up access to emergency support for those under 25. Alongside this you will need a keen eye for operational detail, have experience of delivering homelessness services, and be passionate about piloting new solutions to prevent homelessness among young people. More than anything you will need to champion what young people can achieve, be committed to collaborating with others and determined to find a way.
For more information and Person Specification, please see our Job Pack attached.
Salary: £46,800 - £52,000
Closing Date: 10am, 29/05/2024
The client requests no contact from agencies or media sales.
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.
We are looking for a Head of Operations & Compliance to join our growing team, offering a unique opportunity to contribute to a unique values-led, solutions-orientated organisation.
Reporting directly to the Executive Director and serving as a vital member of the Senior Management Team (SMT), you'll oversee regulatory compliance, optimise internal and operational systems, manage risks, execute operational plans, and embody our organisational values. This multifaceted role encompasses leadership, strategy, and staff management, as well as an awareness of the needs of a small but growing charity.
Person specifications
We seek a dynamic individual with a minimum of five years of senior operations/compliance experience, demonstrating strategic thinking, strong governance and regulatory knowledge, and operational leadership and management skills.
Candidates should possess excellent communication and collaboration skills, exhibit multitasking and strong organisational abilities, demonstrate adaptability and proactive problem-solving skills, and pay meticulous attention to detail.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.
As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with the responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team ensuring excellent IT service support to the organisation is a constant.
If you are an outward facing IT professional who is user and business focused wanting to contribute to our meaningful mission and can help deliver our ambitious strategy, we welcome your application.
What you will do:
- Lead the strategic development of the IT function.
- Provide leadership to the IT team, galvanising them around the goals.
- Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs.
- Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
- Ensure the IT team delivers excellent customer service.
- Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
- Develop, agree and manage the IT revenue and capital expenditure budgets.
What you will need:
- A strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to lead, motivate and develop a team.
- Experience of setting, agreeing and implementing a strategic plan.
- Effective interpersonal skills, with the ability to negotiate and influence.
- Strong analytical and evaluative skills.
- Ability to plan and prioritise a substantial programme of work.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.
Are you an experienced and well-rounded marketing professional ready for your next challenge? Do you have a proven track record of using your marketing and sales expertise to deliver revenue growth? Are you passionate about transforming education for post-16 students? Then this could be the role for you.
About Us:
At Learning on Screen, our core purpose is crystal clear: to elevate post-16 education by harnessing the transformative power of moving image and sound. We do this by working with members in educational institutions and beyond to provide unparalleled access to millions of audio-visual resources dating as far back as the 1920s for use in teaching and learning. We also support people to use this content, whether that’s navigating the minefield of copyright legislation or understanding best practice for embedding our content into their teaching. In addition, we work on pioneering partnerships and collaborations to amplify our global impact. Join us in our journey in shaping the future of learning and teaching and making a lasting impact in education.
Role Overview:
The Head of Marketing & Sales plays a pivotal role in driving the organisation’s growth. You will develop and execute multi-channel strategies delivered across the funnel from enhancing brand visibility and generating leads, nurturing leads to conversion, right the way through to supporting customer retention and advocacy. This varied role offers the opportunity to expand market reach with our current services, as well as helping launch new products into existing and untapped markets, while delivering a strong RoI.
As well as being a commercial and strategic leader you will need to be a hands-on problem solver, ready to roll your sleeves up to support a small team to deliver where needed. You will be pivotal in ensuring we achieve our mission and deliver impact for post-16 students.
You will report directly to the Chief Revenue Generation Officer who leads the revenue team, comprising of digital marketing and content specialists as well as membership support staff.
Key Responsibilities:
- Membership engagement and growth: Developing and executing strategic marketing and sales strategies to drive member engagement, growth and retention with our flagship membership and subscription services.
- Brand positioning and visibility: Ensuring we have a powerful brand that punches above its weight to increase market share, drive competitive advantage and to position the organisation as a thought leader within the sector.
- Marketing analysis and segmentation: Conducting market analysis/research within existing and untapped markets to uncover insights to segment audiences and tailor marketing messaging and activities effectively to drive conversions.
- Digital marketing: Overseeing digital marketing strategies, including website optimisation, email marketing, search marketing and social media marketing to drive traffic and conversion across the funnel stages.
- Content and creativity: Oversea content strategy and creation across various formats and channels, ensuring innovation and creativity to stand out in a crowded market.
- Data-driven decision making: Using analytics to test strategies, measure results and generate insights in order to iterate and improve performance, tracking key metrics and leading the team to deliver and report against agreed KPIs.
- Budgeting and resource management: Tracking spend, ensuring cost effective allocation of resources and reporting on RoI.
- Leadership and collaboration: Leading and mentoring the team to perform against growth and revenue targets as well as collaborating with other departments to ensure a unified approach.
Essential experience and skills
- Extensive experience in a similarly commercial marketing and sales role with a proven track record in driving revenue growth.
- Strong strategic thinking skills with a track record of successful planning and execution.
- A commercial and results-driven mindset with a commitment to achieving and exceeding financial targets.
- A diverse marketing skillset and proficiency across a range of marketing channels.
- Experience leading and line managing a team to perform.
- Excellent communication skills with an ability to convey complex ideas and concepts in an accessible way for a range of stakeholders,
- Ability to thrive in a fast-paced, dynamic environment with fluctuating demands and priorities.
- Demonstrated ability in managing budgets and tracking RoI.
Benefits:
- Flexible working hours: 4 days (80% / 28.8 hours)
- Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed.
- Competitive Salary: £36,000 per year pro rata (4 days / 80%).
- Professional Development: We encourage continuous growth and provide resources to enhance your skills.
- Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation.
Join us in driving unparalleled success as the Head of Marketing & Sales at Learning on Screen. We look forward to reviewing your applications and welcoming the newest member of our dynamic and forward-thinking team!
How to Apply:
To apply, please follow the "Apply via Website" button below to upload your CV, a cover letter outlining your relevant experience and qualifications, and a completed equality monitoring form via our Breathe Recruitment vacancy page.
Application Deadline: Wednesday, 22nd May 2024 by 6pm.
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
First interviews - will be held virtually on 27th May.
Second interviews - will be held in person on 3rd June.
The client requests no contact from agencies or media sales.