Head of operation jobs in Central london, greater london

The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Wednesday 11 February 2026

Prison Fellowship (PF) is seeking a dynamic and highly motivated Head of Volunteer & Church Engagement to lead and develop our work with volunteers and churches across England and Wales.

Reporting to the Chief Executive and sitting on the Senior Leadership Team, this role offers both strategic influence and hands-on leadership. You will shape the development of PF’s volunteer engagement and church partnerships, ensuring that volunteers are inspired, equipped and mobilised to deliver transformational support for people in prison and their families.

You will lead volunteer recruitment, induction and leadership development, supporting a large and geographically dispersed volunteer base. Working closely with colleagues, you will help ensure volunteers are aligned with PF’s programmes and priorities, while developing new and innovative ways for people to engage in PF’s work.

A key element of the role is church engagement. You will develop and lead PF’s church engagement strategy, building and sustaining strong relationships with churches across denominations. You will represent PF at churches, events and festivals, and work with the Chief Executive to cultivate relationships with senior and denominational church leaders.

About you

The successful candidate will have experience in volunteer management and leadership development, strong communication and public-speaking skills, and a good understanding of the UK Church. You will be a collaborative and resilient leader, able to think strategically while delivering operationally. Experience in a faith-based organisation is essential, and experience in prisons or criminal justice is desirable.

Working arrangements

The role requires regular travel across England and Wales, flexibility to work evenings and weekends as needed, and operates on a hybrid basis combining national travel, home working and PF’s London office.

Genuine Occupational Requirement:
This role is subject to a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010.

Percival is proud to be partnering with Nucleo in the search for their next Head of Philanthropy - a strategic leader who will drive fundraising efforts, grow and diversify income streams, and elevate the organisation’s profile.

Nucleo is a music for social action programme based in northwest London, currently engaging over 400 children and young people aged 0–20. Nucleo uses music to build communities and empower young people, through our free, immersive, ensemble-based music education programme. With strong local roots and ambitions for building its national profile, they are now seeking an exceptional fundraising professional to help realise their next phase of growth.

Salary: £50,000+

Contract: Full-time, Permanent

Location: Hybrid, W10 6BL

Reports to: Director of Finance and Operations

In this hands-on delivery-focused role, the Head of Philanthropy will lead and grow Nucleo’s fundraising activity, taking personal responsibility for developing relationships with donors, partners and supporters to secure sustainable income for the organisation. The role combines practical income generation with some strategic planning: cultivating and stewarding a pipeline of high-value prospects, expanding networks, and delivering successful fundraising initiatives. The successful candidate will also play a key role in communicating Nucleo’s story through compelling donor engagement and impact-led content, working closely with the Founding Director to ensure alignment with the organisation’s values and messaging.

In order to be successful in this role, you should have:

• A proven track record of personally raising at least £0.5m annually, with strengths in major donors, corporate partnerships and individual giving
• Demonstrable experience delivering successful fundraising activity with a clear focus on hands-on income generation
• Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders and high-net-worth individuals, acting as a compelling ambassador for the organisation
• Experience managing donor pipelines and developing long-term philanthropic partnerships
• Confidence in managing budgets, analysing fundraising performance, and using CRM systems effectively to support data-driven decision-making
• Strong communication skills, with the ability to craft persuasive proposals, donor reports and impact-focused content
• Experience planning and delivering successful cultivation and fundraising events
• A collaborative and proactive approach, able to work closely with colleagues across programmes, finance and communications
• A deep commitment to Nucleo’s mission and values, with a passion for creating meaningful impact in the lives of young people and communities through music

Closing Date: Tuesday 10th February

Stage 1 Interviews: Week commencing 16th February

Stage 2 Interviews: TBC

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you require assistance in completing your application, or need the process to be adjusted, please don’t hesitate to contact Sam at Percival. We value diversity and encourage applicants from all backgrounds to apply.

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application.

We look forward to connecting with you soon.

Are you someone who loves working with data and ready to get stuck into major systems transformation projects?

If that sounds like you, we have an exciting fixed-term opportunity for a Data Officer to join our team on a hybrid basis for 8-9 months.

You'll play a pivotal role in supporting three major systems projects in 2026: our Microsoft SharePoint migration, HR system implementation, and contact & engagement database development.

As a standout candidate, you'll bring strong Excel skills and experience working with datasets, excellent attention to detail, and the ability to learn new systems quickly. You'll be flexible and adaptable as priorities shift, able to manage multiple tasks simultaneously, and your initiative in tackling problems independently sets you apart.

This role offers excellent exposure to charity operations and systems transformation, with opportunities to develop skills in project coordination and stakeholder engagement.

If this sounds like you, we'd love to hear from you.

YOU MUST BE AVAILABLE TO START NO LATER THAN 30TH MARCH 2026.

Closing date: 9th February 2026 10am

Skills assessment: 10th – 13th February 2026

First stage interviews (Zoom):  16th – 20th February 2026

Second stage interviews (at our office in-person): 23rd – 27th February 2026

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment and selection process.

Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.

By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.

We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.

Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)

Contract: Full time, Permanent

Salary: £60,000 - £63,000 gross per annum, depending on experience

Closing Date: Sunday 8 February 2026

Interviews:Tuesday 17 February 2026 (Interviews to be held in London)

Application: CV & Supporting Statement

Are you a Head of Safety, Health & Environment looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Head of Safety, Health & Environment to join our team.

About the role

If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you. 

You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.

The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.

Responsibilities

• Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
• Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
• Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
• Report and analyse safety data and identifying trends or issues.

Requirements

• Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
• Up to date knowledge of H&S legislation, developments, practice and management.
•  Experience of risk management and compliance systems.
•  Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
•  Experience of managing and supporting a staff team.

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. 

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

Salary:  Regional £49,202 to £53,252 per annum, or London £52,500 to £56,550 per annum

(London salary applicable to candidates who live in London or are based in the London office a minimum of two days a week)

The role: 

This is a great opportunity to join the UK’s biggest grassroots network dedicated to protecting people and planet at a critical time for our world.

We’re looking for an experienced high value fundraiser and team leader to join Friends of the Earth as our Head of Major Giving. The role will focus on growing income and leading our passionate and well-established high net worth team, which covers Philanthropy, Trusts and Foundations and Strategic Partnerships.

You’ll be responsible for developing the Major Giving strategy, retaining our loyal supporters and attracting new, long-term funders by refreshing the stewardship and cultivation programme to encourage deliver on our growth plans in line as we develop a new strategy to answer the challenges in the external environment and ensure that we have the funds to respond to the crises of climate, nature and inequality.  

We are developing a new organisational strategy, building on our proud history of working with communities to achieve change. We have longstanding partners and loyal supporters to bring with us as we evolve to meet the challenges and deliver the urgent action needed to deliver our mission.

Key Skills and Attributes we’re looking for: 

• Experience of motivating and inspiring team members to achieve high, sustainable performance.  
• Collaborative and skilled at working cross organisationally and building strong internal relationships.
• A good networker and ability to work in true partnership with grassroots organisations and funding partners.
• Demonstrable experience of significant income growth and pipeline development.
• Experience of, or knowledge of campaigning organisations would be an advantage as well as organisations going through strategic change.

The team: 

The Major Giving team consists of 12 people with five direct reports, leading the sub-teams of Philanthropy, Trusts and Foundations, Strategic Partnerships and our Events function. Your team sits within the Income Generation Directorate, and you’ll work closely with colleagues across that Directorate and with our Policy & Campaigns  Engagement and Community & Network Directorates. You will play a key role in promoting a culture of philanthropy and partnerships across the entire organisation as together, we strive to create lasting change in the fight against climate and nature crisis.

For more information, please see the detailed candidate information pack.

Closing date: Monday 23rd  February 2026 (23:59). 

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, additional leave for sustainable travel, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours

Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal aid lawyer, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. 

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 1st March 2026 at 23:55

Test and Interview date: Please note this is a rolling recruitment, so please complete your application now and we will arrange interviews with prospective candidates as soon as possible.

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.

Key Details:

• Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
• Contract: Permanent
• Location: Dalgarno Trust Community Centre,(hybrid TBC)  North Kensington (with occasional off-site meetings)
• Hours: 4 days per week (28 hours), flexible by agreement
• Line management: Reports to the Chief Executive
• Closing date: Wednesday, 4 February
• Interview date: Wednesday, 11 February

Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.

As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.

You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.

Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.

We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change. 

This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.

This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.

The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.

Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.

Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.

Key Responsibilities

Organisational Support 

· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

· Help groups to identify funding opportunities and develop strong, realistic funding applications 

· Support organisations to become more sustainable and resilient 

· Develop clear resources, toolkits and guidance 

· Ensure all support is inclusive and accessible 

Training & Events

· Oversee and coordinate a high-quality programme of training and learning opportunities 

· Work with an established network of external trainers and consultants to deliver specialist training 

· Facilitate meetings, workshops and network events where appropriate 

· Develop new learning opportunities based on emerging needs 

· Maintain and develop existing Richmond CVS training materials and resources 

· Promote peer learning and collaboration across the sector 

Project & Programme Management

· Lead and manage capacity building projects from start to finish 

· Ensure projects are delivered on time, within budget and to agreed outcomes 

· Monitor and evaluate impact and produce reports for funders 

· Oversee external consultants and specialist support ensuring quality and consistency

· Identify opportunities for new funded projects 

Leadership & Team Management

· Lead and support a small, committed team 

· Coordinate workplans and priorities 

· Provide supervision, support and development for staff 

Partnerships & Stakeholder Engagement

· Build strong working relationships with Richmond Council, the NHS and other partners 

· Represent Richmond CVS at meetings and networks 

· Facilitate networking and collaboration across the VCSE sector

· Encourage digital skills and innovation across the sector 

Income Generation & Operations 

· Lead on income generation for capacity building work 

· Contribute to funding bids and proposals 

· Support budget planning and financial monitoring 

· Ensure compliance with organisational policies and procedures 

PERSON SPECIFICATION 

Essential Criteria 

Experience & Knowledge 

· Significant experience of working within the VCSE sector 

· Strong practical experience of fundraising and bid writing 

· Experience of helping organisations improve income generation and sustainability 

· Experience of managing or supervising staff or volunteers 

· Experience of developing, coordinating or facilitating training and learning opportunities 

· Good understanding of the principles of charity governance and good management practice 

· Confidence in using digital tools to support organisations 

 Skills & Abilities 

· Excellent communication and presentation skills 

· Strong problem-solving skills and a solutions-focused approach 

· Curiosity and a genuine interest in understanding organisational needs 

· Ability to build positive relationships with a wide range of stakeholders 

· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants 

· Strong organisational and time management skills 

· Ability to manage multiple priorities and meet deadlines 

· Commitment to equity, diversity and inclusion 

 Desirable Criteria

· Knowledge of the Richmond upon Thames VCSE sector 

· Experience of working with local authorities or the NHS 

· Experience of grant assessment or management 

· Understanding of charity law

· Experience of hybrid working environments and flexible team management 

· Relevant qualification in fundraising, charity or project management 

 Personal Qualities 

· Curious and keen to learn 

· Resourceful and solution-focused 

· Approachable and supportive 

· Passionate about the VCSE sector 

· Flexible and willing to get involved where needed 

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside  growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Background Information and Purpose of Post

The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.

You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.

As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.

Main Duties and Responsibilities

Leadership and management

• Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
• Contribute to the implementation of the network-wide institutional funding strategy.
• Lead, empower and motivate your team to achieve their goals, providing support as needed.
• Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
• Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
• Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.

Institutional Relations

• Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
• Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
• With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
• Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
• Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
• Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
• Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
• Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
• Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
• Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
• Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
• Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
• Contribute to engaging with the Start Network and implementing our Start Network strategy.

Other duties

• Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
• Represent the organisation at relevant external events and meetings.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.

• Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
• Any other activities commensurate with the level of the post, as may be required.

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.

· A track record of securing and managing institutional income.

· Good knowledge of the FCDO as a donor and influencing target.

· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.

· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.

· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.

· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.

· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.

· Good understanding of project design, programme quality and effective delivery.

· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.

· A collaborative and team-oriented approach with strong self-motivation.

· Ability to work effectively in an international and multicultural organisation.

· Willingness to travel and to work outside of office hours when necessary.

· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).

· Excellent written and verbal communication skills in English.

· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.

Desirable criteria

· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid

· Good knowledge of the Start Network

· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.

· Experience of cross-organisational leadership.

· Understanding of key humanitarian and development issues.

· Understanding of and experience of advocacy or campaigns, including working with the UK political system.

· Experience of developing NGO or academic partnerships.

· Lived experience of disability or from one of our countries of operation.

· French-language proficiency.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

Location: 2 days weekly in our London office
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Please note that this role will be closing on Wednesday 4 February 2026 at 9am.

A little bit about the role

Frontline has achieved significant growth and impact in our first 11 years, and we are now recruiting a director to lead on ensuring our culture, operational and financial infrastructure enable us to continue to grow and drive change for children and families.

With a ~£25m budget and ~150 employees we rely on robust systems, a clear strategy and an enabling culture to support people to do great work to achieve our mission. Reporting to the CEO, the director of culture and operations (DCO) will develop our annual priorities and strategy. They will lead on strengthening and further embedding our culture of freedom and responsibility by providing excellent operational leadership across Frontline. To effectively operate a culture of freedom and responsibility we need robust financial controls, excellent governance and strong relationships at our foundation – as DCO you will ensure these foundations are in place – and build on them.

We are an ambitious organisation – we work hard to create an inclusive culture which supports our hard-working teams through data, feedback and technology. As DOC you will lead on galvanising our leadership group to ensure they have the necessary resources, collective focus and communication channels across teams nationally. Frontline is in a strong position. We have a clear strategy, stable finances and strong internal processes so we look forward to welcoming our new director of culture and operations to help build on this, so we can have even greater impact.

Some key responsibilities include:

• People – Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
• Finance – Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m – ensuring financial capability and clear cross-team communication
• Governance – Work with the chair of FARC (and other subcommittees as relevant) to ensure they are taking a strategic view on key issues, providing appropriate challenge and timely decisions (e.g. in budget process).
• Management of external contracts and relationships – Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance

Full list of role responsibilities can be found in the job pack.

A little bit about you

You should have strong leadership experience, the ability to balance multiple priorities under pressure, and a track record of shaping organisational culture. Experience in financial management, HR strategy, and operational leadership is essential, while familiarity with charity governance and regulatory compliance would be beneficial.

We’re looking for someone with exceptional communication skills, a collaborative mindset, and a practical approach to problem-solving. If you’re a values-driven leader eager to shape culture, strengthen operations, and support our mission, you’d be a great fit.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.

If you’re interested in finding out more, please email Elise Cronin, Executive Assistant (contact details are in the job pack) to arrange an informal conversation with the CEO.

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.

By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Income Generation

Salary £60,000

Reports to  CEO

Time commitment: 3 days a week (21 hours)

Start date: As soon as possible

Contract type - 12 months 

Applicants must have the right to work in the UK. 

We would consider a freelance contract 

Location  - London Bridge

About the organisation:

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

We create kind, nurturing spaces where we connect and improve our health and wellbeing

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities. 

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations. 

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities: 

1. Income Generation Strategy

· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).

· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.

· Monitor financial performance and make recommendations to meet growth and sustainability targets. 

· Monitor return on investment of additional marketing spend

· Budget setting and management of cafe, gym and marketing budgets 

· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.

2. Business Development and Partnerships

· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.

· Explore new partnership opportunities that enhance both revenue and social impact.

5. Line and Task Management

· Provide leadership, guidance, and performance management for 1 or 2 managers

· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.

6. Performance Monitoring and Reporting

· Set measurable targets for income generation and and track progress regularly.

· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.

· Report to the leadership team on performance, insights, and opportunities for improvement.

7. Values-Driven Leadership

· Embed the organisation’s mission and values into all business and marketing activities.

· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification 

Qualifications

· Relevant degree or professional qualification in business, social enterprise, or a related field.

· Professional development in leadership or business management is desirable.

Experience

· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business. 

· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.

· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.

Skills and Competencies

· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

· Excellent leadership, team management, and people development skills.

· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.

· Ability to balance financial objectives with social mission, embedding values in all activities.

· Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment

Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

At Brooke, we have seen the success that data and the insights bring to help us achieve our goals.  We are looking for a Head of Data & Insight who can lead the continuation of this journey to be sector leading.

As the thought leader in this area, you will provide excellent strategic and operational leadership to develop, implement and evolve Brooke’s data-led insights capability, and encourage adoption of advanced data analytics best-practice across the organisation.

With team management and development experience, the ability to communicate effectively across organisational and technical boundaries, managing stakeholders’ priorities and expectations you will drive the build and adoption of platforms to provide data and insights.

This role is also a key innovation driver for the business thinking about how new ways of thinking, working, and processing can broaden the impact Brooke makes across everything we do.

Criteria

We will be looking for someone that can lead the process of designing, developing and maintaining data solutions within the charity to meet business needs. You will need to advocate for and encourage the adoption of data throughout the business, encouraging the team to think creatively on how to solve real business problems through the use of insights. You will have experience of actively seeking out opportunities throughout the business to encourage a data-led approach with a strong focus on operational as well as strategic and project-based delivery.

To Apply

For further information including the job description and person specification and to apply online, please click on the Apply button.