Head of operation jobs in chelsea harbour, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Royal College of Veterinary Surgeons is the statutory regulator for the veterinary profession in the UK, thanks to the Veterinary Surgeons Act 1966, and has a range of additional roles that are supported by our Royal Charter, including regulation of the veterinary nursing profession.
As a regulator, we set, uphold and advance veterinary standards. As a Royal College, we promote, encourage and advance the study and practice of the art and science of veterinary surgery and medicine. We do all these things in the interests of animal health and welfare, and in the wider public interest.
We strive to behave with clarity, courage, compassion and confidence, and our vision is to be recognised as a trusted, compassionate and proactive regulator, and a supportive and ambitious Royal College, underpinning confident veterinary professions of which the UK can be rightly proud.
This role at the Royal College of Veterinary Surgeons (RCVS) is a key role within the finance team and will help to guide the Senior Team through the provision and ownership of insightful management information.
Job Purpose
Preparing monthly management accounts and quarterly VAT returns for RCVS (the professional membership organisation or ‘College’) in accordance with relevant RCVS policies and UK legislation including UK GAAP and the Charities SORP.
Key Responsibilities
- To prepare accurate monthly cost centre and college wide management accounts for RCVS to an agreed timetable for varying audiences, including variance analysis, with appropriate relevant commentary.
- To review and discuss the cost centre management accounts with the Heads of Department throughout the year and to enhance reporting and understanding
- To prepare monthly balance sheet reconciliations and review them working with the Transactional Finance Lead.
- To work with the Head of Finance (HoF) preparing budgets, forecasts, financial monitoring and commentary
- To manage departmental cost allocations
- To maintain the chart of accounts and data integrity of the accounting system including deleting and archiving historic financial data as appropriate
- Provide support to the wider finance team
- Liaise with the Transactional Finance Lead in the monitoring of the monthly finance timetable and progression of tasks whilst raising any concerns with the HoF
- Complete and submit quarterly VAT returns (following HoF review) for RCVS in accordance with relevant RCVS policies and UK legislation.
- To support the preparation of the annual financial accounts and supporting workings, analysis and statements and to liaise as appropriate, with the auditors.
- To act as the Finance Risk Champion and to maintain the finance risk register
- To maintain the finance contract register
- To support an approach of continuous improvement to finance systems and processes.
- Monitor the application of the financial controls and to flag any compliance issues or risks
- To provide ad hoc support to the payroll function in the event of team member absence, to ensure continuity of critical payroll operations
Qualifications
- Educated to Degree level
- Finalist or fully qualified with a recognised accountancy qualification (ACA, CIMA, ACCA)
Skills, Knowledge & Experience
- Strong background in management accounts
- Previous experience of preparing VAT returns and an understanding of partial-VAT claims.
- Previous experience of preparing financial statements under the Charities SORP
- Knowledge of SAGE200 Professional accountancy software (desired)
- Previous experience of working within the Not-for-Profit Sector
- Previous experience of working within a Regulator, Royal College or Professional Membership body (desirable)
- To demonstrate confidence and clarity when engaging with colleagues across the organisation
- Intermediate excel skills
- Inquisitive with excellent attention to detail
- Solid analytical and decision-making skills
The client requests no contact from agencies or media sales.
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
£40,500 - £44,100 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you’ll be helping to make sure our supporters’ donations and personal details are handled with care and accuracy.
You’ll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It’s a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.
Day to day, you’ll manage the flow of financial and personal data into our CRM, whether it’s from third-party suppliers or our website. You’ll own the use of our automation tools to ensure data imports are efficient and accurate.
You’ll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There’s plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.
Alongside this, you’ll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You’ll also play a key part in developing and monitoring KPIs, making sure we’re hitting our goals and delivering a reliable, accurate service.
If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we’d love to hear from you.
What we want from you
We’re looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.
You’ll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You’ll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you’ll understand how data processes directly affect income and supporter experience.
With a practical, agile mindset, you’ll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you’ll take a proactive approach to improving the way we work, without losing sight of the bigger picture.
Excellent communication skills are essential, you’ll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.
You’ll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.
Ideally, you’ll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 6th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
The Research Officer role enjoys a varied workload and brings the opportunity to work with autonomy and develop new skills within a friendly and dynamic team. You will work on a broad range of projects, including being involved with our grant management processes, working closely with the Research Officer and the Acting Head of Research. The post-holder will also work closely with other departments across the charity, including producing engaging research communications content for print, online and social media, and will also have the opportunity to interact with senior researchers, clinicians and people affected by sarcoma.
This is an ideal role for someone with a scientific background and an active interest in research management, and it offers the opportunity to make a real impact for people affected by sarcoma and their families.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and Key Responsibilites
Sarcoma UK’s research programme
- To support Sarcoma UK’s grant application processes under guidance from the Acting Head of Research. This will include calls for proposals, identifying expert peer reviewers, administering a high-quality peer and lay review process, communication with applicants and potential applicants, administration of grant awards and supporting patient involvement.
- To provide support to the Grant Review Panel and Research Strategy Committee, including organising meetings and preparing minutes.
- To manage Sarcoma UK’s portfolio of active research grants, under guidance from the Acting Head of Research. This will include administration of newly awarded grants, monitoring progress of current grants, oversight of grant finances and reporting on final outputs.
- To support opportunities for patient involvement within the research programme, including managing a network of lay reviewers and facilitating new opportunities, with support from the Patient Involvement Coordinator.
- To support new developments in Sarcoma UK’s research programme, including organising and attending events, collaborative funding calls and initiatives to support early career researchers.
Research Impact and Communications
- To monitor and gather outputs and long-term impact of research grants funded by Sarcoma UK and support in ensuring these are shared with internal and external audiences.
- To plan and produce engaging and reactive and proactive communications about sarcoma research, including website, social media, written and video content, working with the Acting Head of Research and Communications Team to ensure our research activities and outcomes are shared with the sarcoma community and wider public.
- To proactively engage with grant holders to gather impactful insights and to support engaging communication about sarcoma research.
- To regularly review and update Sarcoma UK’s website with progress updates on research grants and promote funding opportunities.
- To support work undertaken by the Fundraising Team where required, such as lab tours and supplying information about funded grants for donor reports.
External relationships
- To be a point of contact for Sarcoma UK grant holders and their host institutions.
- To maintain positive relationships with Sarcoma UK’s research panels, potential grant applications, researchers and clinicians, and the wider sarcoma research community.
- To work directly with a range of people personally affected by sarcoma to place the voice of lived experience at the heart of our research programme.
General
- To support the integration of the research programme across Sarcoma UK.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.
Interested? Want to know more about the Charity? Please check the Charity website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ideally with at least two years’ experience in an events role, your experience will help us deliver high-impact events that generate significant income and build relationships across our philanthropy and partnerships programmes.
With the support of the Head of Events, you will be responsible for all aspects of event planning and delivery — from liaising with venues, suppliers, to managing guest lists and overseeing procurement.
The role requires you to be a highly organised team player with excellent time management skills and a methodical, detail-oriented approach.
You’ll also work with a wide range of stakeholders including trustees, patrons, ambassadors, corporate partners, and internal teams — and should feel confident and professional in doing so. On occasion, you may also provide on-site support to our Wish Community Events Team in delivering beneficiary-facing events.
The post holder will also play a part in researching and creating plans for new special events to build on our success, with a view to extending the contract should; they become viable.
This is a rewarding opportunity to be part of a passionate and driven team, with the chance to grow your skills and experience while delivering exceptional events that have a real and lasting impact.
Please send a cover letter (no more than two sides on A4) explaining your suitability for the role, along with a CV by Tuesday 1st July 2025.
Interviews will be held in person, on a rolling basis, the week commencing 7th July.
If you wish to discuss the role before applying, it would be a pleasure to organise a suitable time with you – please email Jenny.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
The client requests no contact from agencies or media sales.
ID: 1483 Payroll System Development Manager
Service: Finance Department
Salary: starting at £45,967 FTE per annum, rising to £50,067 FTE per annum, inclusive of Inner London Weighting
Location: London – Head Office, N1 (Hybrid)
We typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Fixed-Term one year
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.
Reporting to the Director of Finance, you will be responsible for the ongoing development and implementation of the new itrent payroll system, configurations are as per the requirements of the organisation and ensuring that the project is completed on time and goes live successfully. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice.
Main Responsibilities:
- To work closely with MHR, HR Team and consultants to ensure that tasks are scheduled and completed to meet project timelines.
- To co-ordinate work with HR and Payroll colleagues to ensure all relevant payroll processes are captured, reviewed, and, where necessary or appropriate, changed to ensure they are fit for purpose with the new system.
- To be responsible and manage the configuration of the new modules, working with HR and Payroll colleagues, MHR and other consultants to ensure that it is configured to Family Action’s requirements and that the rationale and effects of our chosen configuration is clearly documented.
- To work alongside the HR Systems and Operation Managers to ensure that the HR and Payroll teams are trained and supported in the effective use of the system as pertains to their roles.
- To be responsible and manage user testing of the new system and any parallel runs as part of the implementation process.
- To act as the Payroll System Administrator for iTrent, taking the lead on technical functionality and expertise and liaising with MHR as required for technical solutions.
- To support the Payroll team with other ad hoc duties, as may be required for running an effective and efficient payroll system.
Main Requirements (for details check the job description and person specification):
- CIPP qualified or significant experience working in Payroll in a Payroll Manager or payroll system development and implementation role
- Significant experience using and administrating itrent payroll systems, including liaison with system providers.
- Experience of implementing payroll system(s).
- Experience configuring systems in accordance with specific and complex requirements.
- Experience leading on projects.
- An excellent in-depth knowledge and understanding of HR and payroll processes.
- Excellent attention to detail, with the ability to think creatively and decisively to solve problems.
- Demonstrable ability to build relationships and collaborate effectively, both internally within and across teams, and with external partners.
- An excellent understanding of payroll and related legislation, including pension, absences etc regulations
- A high level of proficiency using Microsoft Office, in particular use of Excel to manipulate data.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 4 July 2025 at 23:59
Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Sibojinithevi Sinnathamby.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Salary: £38,000 - £40,000 per year
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office)
Work pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting to: Head of Finance and Operations
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 07 July 2025.
Your covering letter should outline:
- Your motivations for applying to Mission 44
- How this role fits into your career plans
- Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this new role, you will contribute to enhancing the finance function within a growing and dynamic international charitable foundation. The role will enable you to work and continue your professional development across many aspects of the finance function.
You will play an important part in our finance team’s further growth and professionalisation as Mission 44 extends its reach as a charity working in multiple countries. You will have the opportunity to gain further hands-on experience in driving our day-to-day finance processes, while also leading key projects to enhance our systems and put in place effective financial management of our new US entity.
This role forms part of our Operations Team, currently comprising our Chief Operating Officer, our Head of Finance and Operations (HoFO), our Chief of Staff, our People and Culture Manager and our Operations Officer. A key part of your role will be acting as finance business partner to our other teams - impact, fundraising and communications - and demonstrating a customer service mindset in helping them achieve their objectives.
We’re looking for a finance professional, newly-qualified or working towards a chartered accountant qualification, wanting to develop their skills and career in a comprehensive finance role and contribute to our mission of helping young people thrive.
Roles and Responsibilities
Accounting (40%)
- Oversee day-to-day transactions, including accounts payable and receivable, for both the UK charity and the newly created US charity
- Ensure that accurate and comprehensive records of accounting evidence for all transactions are maintained
- Monitor cashflow
- Support the HoFO in the month-end process
- Oversee and control monthly payroll with external payroll provider
- Oversee and control VAT returns with external accountants
- Check monthly Balance Sheet reconciliations
- Develop the purchase order system
Financial Planning & Analysis (35%)
- Support the HoFO in the preparation of the monthly management accounts
- Control all accounts payable in dialogue with budget holders
- Finance business partnering with budget holders and the Senior Leadership Team
- Control and account for the use of restricted funds, in alignment with donor requirements and with the Impact team
- Collaborate with the fundraising team to support forecasting and income tracking
Statutory accounts and audit (10%)
- Support the HoFO in the year-end processes
- Support the HoFO in the preparation of statutory accounts, supervising outsourced accountants
- Support audit requests
- Ensure compliance with relevant financial regulations and standards, including charity-specific requirements
Operations (15%)
- Responsible for the financial management of grant payments, in coordination with Grant Managers and Grant Budget Holders
- Drive good practice in procurement and manage the relationship with suppliers
- Support the wider Ops team in ad hoc projects and activities
Skills and experience
Essential
- Newly qualified or part qualified, working towards a chartered accountant qualification (ACA, ACCA, CIMA)
- Able to be hands-on in a small finance team
- Able to drive relationships with outsourced accountants
- Fluent in using spreadsheets for financial information
- Excellent communication skills and the ability to clearly explain complex financial data and concepts to non-finance staff and stakeholders to support decision-making
- Strong critical thinker with keen attention to detail
- Experience of project management and knowledge of project management principles
- Minimum of 3 years of experience in finance or accounting roles, preferably within the non-profit sector
- A passion for and deep understanding of Mission 44’s values
Desirable
- Experience working with Xero
- Experience in a grant-giving organisation
- Experience of working in an international organisation
- Experience of working in a start-up or rapid-growth organisation
- Knowledge of Charity Statement Of Recommended Practice (SORP)
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Customer service mindset, committed to consistency and quality of delivery for colleagues, and embracing feedback
- Committed to inclusion, promoting and embracing diverse perspectives
- Self-starting and flexible, able to adapt to rapidly changing priorities
- High accuracy and attention to detail
- Able to manage the day-to-day while also driving forward longer-term projects and priorities
- Resilient and adaptable in the face of ambiguity, remaining focused, resourceful, and effective when navigating complex or uncertain situations
- Strong and evidenced commitment to learning, continuous professional development and improvement
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Location: North London base
About Us
For over 40 years, CB Plus (formally CommUNITY Barnet) has been at the heart of communities, supporting residents, businesses and voluntary organisations across multiple boroughs. As an award-winning charity, we're driven by our vision of building an inclusive society where everyone can reach their full potential.
Now we're looking for an exceptional leader to take us into our next exciting chapter.
The Opportunity
We're seeking a dynamic Chief Executive who will build on our proud history and strong foundations while driving innovation and growth. You'll lead our talented team and work closely with our committed Board of Trustees to deliver transformational change across communities.
What you will bring
Essential Experience
- Proven leadership: Successfully led a high-quality service organisation through periods of change and growth
- Sector knowledge: Broad understanding of the voluntary and community sector landscape, including current challenges and opportunities
- Collaborative expertise: Experience of working effectively with professional teams and within rigorous governance structures, including Boards of Trustees
Personal qualities we are looking for
- Strong leadership: Visionary thinking with the ability to inspire teams around a shared purpose, coupled with excellent operational management ability
- Exceptional communicator: Outstanding advocacy skills to engage with funders, partners, and stakeholders at all levels
- Values-driven: Unwavering commitment to voluntary sector principles and the highest standards of integrity
What We Offer
- The opportunity to make a real difference to communities across London
- A supportive and highly experienced, diverse Board of Trustees
- A dedicated professional team passionate about our mission
Benefits:
- Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
- Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
- Enhanced Sick Pay
- Pension scheme – 5% employee contribution, 3% employer contribution
- 24/7 Employee Assistance Programme
Ready to Lead Change?
If you're an inspiring leader ready to contribute to shaping the future of community services, we want to hear from you.
Closing date: Applications should be submitted by Friday 4th July.
Interview dates: To be finalised, but aiming for mid-July.
All applications will be handled with strictest confidence,
Promoting a Diverse and Inclusive Workplace
At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.
We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.
We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.
If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity. This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.
Main Responsibilities
- Work with the Director or Finance & Operations (DFO) to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
- Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
- Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
- Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
- Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
- Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
- Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
- Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
- Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
- Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
- Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.
Person specification
- Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
- Deep understanding of Salesforce platform capabilities.
- Excellent project management skills, including budget and stakeholder management.
- Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to manage, coordinate and get buy-in from technically inexperienced team members.
- Experience with data migration and integration is a plus.
- An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
- Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
- An understanding of equal opportunities issues and a commitment to diversity.
- Commitment to Create, its activities and mission.
Terms & Conditions
- This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
- This role is based in London.
- Salary: £45,000 per annum pro rata (0.6 FTE).
- Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
- A beautiful office based in the City of London. Hybrid working is available following induction period.
- 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
- The opportunity to visit projects and Showcase events.
- As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
- In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.
* Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: IT Service Desk Manager
Reporting To: Director of Operations
Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.
Salary: Up to £50,000 per annum
Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 3rd July 2025, 5pm
Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities
Helpdesk
- Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
- Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
- Identify common or emerging issues and support with identifying root causes to continually improve the service
- Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
- Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding
Team Leadership and development
- Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
- Follow, develop and suggest improvements to processes and documentation on how to respond to queries
- Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
- Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
- Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality
Devices and software
- Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
- Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
- Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time
Monitoring and KPIs
- Monitor the effectiveness of operational service, identify and respond to issues
- Maintain KPIs agreed with the Head of Operations and the Security Lead
Privacy, security, and audits
- Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
- Action audit findings and collaborate on tackling systematic issues identified
- Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
- Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies
Person Specification
Essential
- Experience of managing a small support team, with a desire to support and help others
- Understanding of helpdesk management and how to manage work and resources
- Good skills in managing devices and software
- Knowledge of GDPR (main concepts and principles)
- Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
- Analytical, with a logical approach to problem-solving
- Excellent communicator both written and verbal
- Able to remain calm under pressure
- A collaborator who can consider others’ perspectives
- A quick learner and keen to learn new tools and skills
- Flexible and able to work on a wide range of activities
- Able to manage own time, confirm priorities and expectations
- Independent, but knows when to ask questions
- Understand when to make decisions and when to engage a wider group
- Comfortable dealing with ambiguous situations and objectives
Desirable
- Exposure to ITIL or knowledge of ITIL Foundation
- Experience with Jira and Salesforce
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
An exciting opportunity has arisen for a Business Support Assistant, Clinical Governance to join our Nursing and Care Directorate This successful candidate will play a key role in supporting the Business Support Manager in ensuring the efficient operation of the Nursing and Care Directorate.
This role involves providing project support and operational coordination across multiple areas, including staffing, recruitment, training, compliance, clinical governance, electronic medical records, and budgetary management.
The Business Support Assistant will collaborate closely with the Business Support Manager, Head of Care, Head of Clinical Governance, People Team, and other key stakeholders to ensure smooth and efficient operations, while maintaining high standards of care and compliance with regulatory requirements.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
- Assist in the recruitment process for Nursing and Care roles, including posting job advertisements, collecting applications, and assisting with shortlisting and arranging interviews.
- Provide support in the onboarding process for new staff, including preparing induction materials and coordinating with the People Team to ensure all pre-employment checks are completed.
- Support the coordination of the international recruitment programme by liaising with the recruitment and compliance teams to ensure all necessary documentation is completed.
- Maintain records of staff absence, including sickness and vacancies, and assist the Business Support Manager in liaising with relevant teams to arrange bank/locum/agency cover as required as well as the required inputs on SMI.
Interview Date: to be confirmed.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our homelessness & complex needs service in Kensington & Chelsea.
£31,534.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff.
You will lead in carrying out supervisions, case work management and working with the team to achieve service objectives.
You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
9 - 5pm working Monday & Friday. Occasional asked to work weekend to ensure service needs are supported.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of service , as appropriate
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.