31 Head of operation jobs in Glasgow

Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.

The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.

The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.

For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.

Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

The Independent Publishers Guild is the charitable membership organisation for independent publishers. For more than 60 years we have connected the UK's thriving community of independent publishers and their partners via conferences, events,
training, mentoring, awards, information, collective stands at book fairs and much more.

Head of Finance and Operations, and Company Secretary
Purpose of the Role
The Head of Finance and Operations will be responsible for the financial integrity of the Independent Publishers Guild. They will provide financial and operational input to support the Chief Executive and Trustees’ strategic decisions. The role will include that of Company Secretary.

Duties
Finance

• Assist the IPG Chief Executive and Trustees in developing organisation growth strategies
• Responsible for the IPG budget and financial planning. Review and ensure adherence to the budgets for each functional area within the organisation
• Interpret financial information and provide updates and information as needed
• Ensure best practice to minimise financial risk and ensure that the company's financial practices are in line with statutory regulations and legislation
• Calculate and pay monthly salaries through Xero
• Deal with PAYE/NI and pay HMRC monthly
• Reconcile all bank accounts on at least a monthly basis
• Download sales invoice information from the IPG CRM (iMIS) and post into Xero
• Reconcile credit card transactions
• Reconcile sales figures between the IPG CRM (iMIS) and Xero
• Reconcile all bank accounts on at least a monthly basis
• Administer Company Pension Schemes
• Administer Childcare Voucher Scheme
• Prepare end of year returns, Class 1A return, P60s etc
• Work with the auditing firm to ensure financial monitoring excellence and the unqualified audit report is submitted as part of the annual reports
• Work with the VAT advisor and Corporation Tax advisor
• Monitor cash-flow, bank accounts, investments, and other financial transactions
• Post all Purchase Invoices to Xero, pay all Invoices
• Prepare monthly management accounts and ensure that the company’s statutory tax and reporting requirements are met on time

Operations

• Develop and maintain all necessary systems and procedures to ensure effective and efficient financial management within the company
• Create and maintain relationships with service providers and contractors, including banking institutions and investment companies
• Responsible for purchase and disposal of fixed assets for the organisation
• Liaise with BT re phone/broadband contracts
• Oversight of the Company’s HR record keeping

Company Secretary

• Provide a Company Secretarial function, including ensuring that all records are kept up to date at Companies House and the Charity Commission
• Liaise with the Charity Commission and Solicitors to ensure compliance
• Attend Board Meetings
• Attend AGM and present Accounts

Other

• Any other activities required by the Chief Executive and Trustees
• Experience of working for a charity desirable
• Accounting qualifications required (ACCA/ACA/CIMA/ICAS)
• This is a part-time, remote role – approx. one day a week

Contract Type: Maternity Cover 12 months

Location: Any of our King's Trust offices (Hybrid working - minimum of 2 days in the office)

Interviews: 8th and 12th of October

Our Fundraising and Marketing team are looking for an exceptional colleague to join us on a maternity cover contract and drive high-value fundraising performance during a pivotal period for The King's Trust.

As we work towards our ambition of ending youth unemployment, we are transforming how we support young people in response to significant needs and evolving funding markets. This role will play a critical part in enabling that transformation by ensuring we have the funding propositions and ways of working that help turn this vision into reality.

You will work with colleagues and leaders across Fundraising, Programme Development and Delivery to identify and develop our highest-value and most transformational funding propositions, whilst optimising our bid, proposal and stewardship ways of working and business processes.

Leading a high-performing team of specialists in propositions, proposals and stewardship, you will guide your team to partner with fundraising colleagues across the UK to deliver efficient, effective and high-quality fundraising.

You could have experience in high value fundraising, proposition development, bidding, sales or delivery operations, but what is most important is that you are motivated by solving complex problems collaboratively, succeeding in competitive markets, and are passionate about helping young people achieve their potential.

If you enjoy working in a dynamic, ambitious environment that blends strategic thinking with operational excellence, this could be the role for you. 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Senior Head of Propositions & Stewardships? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Senior Head of Propositions & Stewardships! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About the role

We’re looking for an experienced and values-led Head of Practice to provide strategic and professional leadership for practice across Hft.

This is a key national leadership role, responsible for shaping our approach to Positive Behaviour Support (PBS), restrictive practice reduction, PROACT-SCIPr-UK, practice standards, workforce capability and coaching, and rights-based and trauma-informed practice.

A key priority will be leading Hft’s transition to PROACT-SCIPr-UK, ensuring this is embedded within our wider PBS and restrictive practice reduction approach and translates into meaningful improvements in frontline practice and the quality of life of the people we support.

You’ll lead our PBS / Practice Team, provide expert oversight of complex situations and act as a trusted professional adviser to senior leaders on practice quality, risk, outcomes and improvement.

What you’ll be doing

You’ll:

• Develop and lead an organisation-wide Practice Strategy and Practice Standards Framework.
• Provide professional leadership, advice and constructive challenge to senior and operational leaders.
• Lead and develop the PBS / Practice Team and build sustainable specialist capability.
• Lead the implementation of PROACT-SCIPr-UK across the organisation.
• Drive our restrictive practice reduction strategy, using data and evidence to identify opportunities for improvement.
• Provide specialist leadership around complex and high-risk practice situations.
• Develop workforce capability through training, coaching, observation, modelling and reflective practice.
• Embed rights-based, person-centred and trauma-informed approaches across Hft.
• Lead or contribute to practice-related policies and professional guidance.
• Provide senior leadership with clear evidence of practice quality, risk, outcomes and improvement.

What you’ll bring

We’re looking for someone with:

• Significant senior experience within learning disability and/or autism services.
• Strong professional expertise in Positive Behaviour Support.
• Significant knowledge and practical experience of PROACT-SCIPr-UK, with the ability to lead organisational implementation.
• Experience of restrictive practice reduction and least restrictive approaches.
• Experience leading specialist practice or PBS teams.
• A strong track record of developing practice standards, frameworks and guidance.
• Experience building workforce capability through coaching, training and practice leadership.
• Strong knowledge of safeguarding, Mental Capacity Act principles and relevant health and social care requirements.
• The confidence to influence, advise and constructively challenge senior leaders.
• A relevant professional qualification and evidence of continued specialist development.

A postgraduate qualification in PBS, Applied Behaviour Analysis, Psychology or a related discipline, relevant professional registration and PROACT-SCIPr-UK instructor or advanced implementation experience would be desirable.

What success looks like

Success in this role will mean better outcomes and quality of life for the people we support.

You’ll help ensure that PBS is embedded in everyday practice, restrictive practices are reduced wherever safely possible, PROACT-SCIPr-UK is successfully implemented, and managers and frontline teams have the confidence and capability to deliver consistently excellent, rights-based support.

Working arrangements

This is a national hybrid role with regular travel to Hft services and other locations across the organisation.

Why Hft?

At Hft, our mission is simple: the best life possible.

We believe people with learning disabilities should be able to live within their communities, with all the choice and support they need to live the best life possible.

This is an exciting opportunity to influence practice at a national level and make a genuine difference to the lives of the people we support.

Recruitment process

Applications close on 11 October 2026.

Interviews will take place on 27 October 2026 and will be held via Microsoft Teams.

Head of Finance and Operations

We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.

Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October

Interviews: First round on 13 & 14 October; Second round 16 October

About the role

This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.

Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.

Key responsibilities include:

• Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
• Producing statutory accounts and managing the annual audit
• Monitoring restricted, designated and unrestricted funds
• Supporting the Board and Finance Committee with clear reporting, papers and effective governance
• Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
• Improving HR, IT, CRM, digital and operational systems
• Leading the responsible adoption of digital tools, automation and AI
• Coordinating organisational workplans and monitoring delivery against strategic priorities
• Overseeing recruitment, onboarding, employment processes and staff development
• Supporting an inclusive, collaborative and high-performing remote working culture

About you

You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.

You will also bring:

• Experience across HR, IT, risk, data protection and health and safety
• Strong financial planning, reporting and analytical skills
• Knowledge of accounting software, spreadsheets and CRM systems
• Experience managing and developing people
• Strategic thinking and proven project management skills
• Confidence working with trustees and producing board-level reports
• An understanding of how organisational systems support small, remote teams
• Excellent interpersonal skills and a collaborative, self-directed approach

Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.

About the organisation

You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.

The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.

It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.

Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.

Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.

We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.

The role

Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.

You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.

Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.

The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.

Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.

WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.

We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.

A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.

You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.

This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.

You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.

We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.

Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.

Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO

Please see the full Job Description for further details about the role and experience we’re looking for.

Head of Commercial
Reference: AUG20260202
Location: Flexible in UK
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £72,605.00 - £77,517.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Reporting to the Executive Board Director for Income, Technology and Communications The Head of Commercial is a strategically important senior leadership role responsible for shaping the RSPB's commercial future and maximising the contribution commercial activity makes to the organisation's income, strategic ambitions and long-term success.

Leading a diverse, multi-channel portfolio spanning Retail, E-commerce, Licensing, Wholesale and Food & Beverage, together with the critical enabling functions of Buying & Merchandising and Fulfilment, you will bring these areas together to deliver sustainable income, exceptional customer experiences, and long-term organisational value.

As a senior commercial leader with significant proven successful experience, you will set and drive the commercial strategy, identifying new opportunities for growth, innovation and partnership while ensuring the RSPB continues to evolve and thrive in a changing market.

You will harness customer insight, expertise and market understanding to strengthen income streams, expand audience reach and maximise the value of the RSPB brand.

Working across the organisation and influencing at senior level, you will ensure customer needs are at the heart of commercial decision-making. By connecting commercial opportunity with strategic ambition, you will drive sustainable growth, strengthen supporter engagement, and deliver outstanding results.

This is a unique opportunity to combine senior strategic commercial leadership with purpose, translating commercial success into meaningful organisational impact.

Essential skills, knowledge and experience:

• Experience leading a commercial, retail, ecommerce, trading or other income-generating function at a senior level, with responsibility for strategic direction and performance
• Experience managing multi-million-pound income and expenditure budgets, including forecasting, commercial performance analysis and investment decision-making.
• Experience developing and delivering commercial strategies, using commercial and financial insight to identify opportunities and make decisions that drive growth, profitability and sustainable income.
• Experience working across complex organisations or partnerships, building relationships and influencing senior stakeholders without relying on direct authority.
• Experience presenting complex performance, governance or strategic information to senior decision-makers, such as Boards, Trustees or Executive-level stakeholders.
• Experience negotiating and managing commercial partnerships and contracts, including identifying and managing associated commercial risks.
• Knowledge of retail, ecommerce and a range of other commercial or trading models, such as licensing, wholesale or food and beverage, and how these contribute to customer growth, experience and income generation
• Experience using customer or audience insight to inform commercial decisions, improve customer experience and support audience or supporter growth.
• Experience leading organisational change and improvement, introducing new approaches and delivering agreed strategic outcomes.
• Experience leading and developing multidisciplinary teams to deliver agreed objectives, including supporting individual and team performance and development
• Able to communicate complex commercial and financial information clearly and use evidence to influence senior stakeholders, support decision-making and build effective partnerships.

Additional Information

This is a Permanent Full-Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 6th October 2026
We are looking to conduct first interviews for this position on 4th and 5th November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the set criteria above.

Contact us to discuss any additional support you may need to complete your application or if you require any reasonable adjustment.

No agencies please.

Harris Hill is delighted to be working on behalf of National Parks Partnerships (NPP) to recruit a People Manager. NPP is a small and entrepreneurial organisation that identifies, secures and manages commercial and strategic partnerships for the UK’s 15 National Parks, helping to grow their impact, resources and influence while supporting action on the climate and biodiversity crises. As NPP continues to grow, this is an exciting opportunity to take ownership of its people function and play a key role in supporting the organisation’s development.

The role is offered on a salary of £40,135 FTE (non-negotiable) and is available on a full-time basis, with the possibility of working four days per week. This is a one-year fixed-term contract, with the possibility of extension, and is fully remote, with occasional UK travel required.

Sitting within the Operations team and reporting to the Head of Operations, the People Manager will lead NPP’s day-to-day HR function as a largely standalone HR professional. You will develop and implement HR strategies, policies and processes across the employee lifecycle, providing trusted advice to the CEO, Head of Operations, SLT and line managers. You will lead recruitment activity, support managers with performance, probation and employee relations processes, oversee annual leave and absence, payroll administration and pay awards, and ensure NPP continues to meet its employment, health and safety and data protection obligations. You will also play an important role in developing organisational culture, embedding NPP’s Manifesto, competency framework and behaviours, and ensuring equality, diversity and inclusion remain central to its people practices. Alongside the core HR remit, you will support the wider Operations team with external agencies, suppliers and procurement activity, including maintaining supplier relationships, supporting purchasing processes and ensuring compliance with relevant procurement requirements.

We are looking for an experienced People & Culture professional with a strong track record of developing and implementing HR policies and strategies, managing HR projects, and supporting organisational change, as well as experience leading recruitment processes from job design through to shortlisting and interviewing. You will be a clear thinker, confident decision-maker and excellent communicator who can build strong relationships across an organisation and with external partners. Experience of payroll, EDI, health and safety, procurement or working within a purpose-led organisation or public authority would be advantageous.

To apply, please submit your up-to-date CV by 27 September at 23:59. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.

Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Lead services that support those who serve on the frontline
 

DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
 

A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
 

What you will do
·   Lead operational plans, service performance, contracts, budgets and improvement activity.
·   Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
·   Build effective working relationships across welfare, psychological, occupational health and partner services.
·   Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
·   Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
·   Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
·   Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
 

What you will bring
·   Senior operational leadership experience in a complex service environment.
·   Strong project or programme management skills and a track record of delivering change.
·   Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
·   An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
·   Commercial awareness, sound financial judgement and a commitment to quality and value for money.
·   A collaborative, evidence-led and values-driven approach.
 

Why join DMWS?
 

This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity 
 

How to apply
 

Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. 
 

DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?

We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.

As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.

If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.

Responsibilities:

• Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
• Ensure all statutory and voluntary deductions are correctly applied.
• Handle queries from staff and managers regarding pay and benefits.
• Support recruitment processes and general HR administration.
• Ensure compliance with HMRC, pension providers, and payroll-related legislation.
• Assist in annual payroll processes, including year-end and P11D submissions.
• Play a key role in keeping internal systems up to date and in line with best practice.
• Regularly attend Head Office prayer times.
• Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.

Skills/Experience:

• At least 1 year of payroll experience, including PAYE knowledge.
• Familiarity with Sage Payroll (or similar system).
• Strong organisational and time management skills.
• High attention to detail and data accuracy.
• Strong communication and interpersonal skills.
• Comfortable using Microsoft Word, Excel, and Outlook.
• Able to work independently and as part of a team.
• Creative thinker and problem-solver.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

Full-time, 35 hours per week

Benefits:

• Remote/hybrid working (Head Office: Tower Bridge, London)
• 5 weeks’ paid holiday per year, plus bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

We help high-impact nonprofits run brilliantly - now we need someone to do the same for us. You'll own Impact Ops' finances, payroll, contracts and compliance, reporting straight to the founder.

Summary

Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you’ll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates.

We’re looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we’d love to hear from you. The deadline to apply is 11 October 2026.

About Impact Ops

Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate.

We’re a remote-first team based across the world. We’re looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.

The role

Everything we do for our clients, we also have to do for ourselves — and to date that work has been spread across the founder, the finance team, and external accountants. This role brings it together under one owner.

As Finance & Operations Manager, you’ll run Impact Ops’ own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You’ll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function.

It’s a broad role with real trust attached. You’ll have visibility into every commercially sensitive part of the business, and you’ll be the person we rely on to keep it running properly.

Finance

• Owning Impact Ops’ bookkeeping, month-end close, and management accounts
• Preparing annual accounts
• Cash flow forecasting and budget tracking
• Accounts receivable and accounts payable: raising client invoices, chasing payment, processing supplier invoices and payment runs
• VAT returns and corporation tax submissions

Company secretarial & compliance

• Confirmation statements, annual returns, and Companies House filings
• Maintaining statutory registers and corporate records
• Insurance renewals across the group, including professional indemnity, private medical and employers’ liability

Payroll

• Running end-to-end monthly payroll for our UK team, including RTI submissions, PAYE/NI, and pension auto-enrolment
• Coordinating payments for team members engaged internationally across several jurisdictions
• Year-end tasks including P60s and P11Ds

Contracts & client administration

• Drafting, issuing, and tracking client Service Level Agreements
• Managing employment contracts and contractor agreements for the team
• Maintaining a reliable view of contractual obligations, renewal dates, and scope changes

HR administration

• Onboarding and offboarding administration
• Maintaining people records and keeping our HR systems accurate
• Leave tracking, benefits administration, and equipment provisioning

About you

You’ll need to have:

• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent) — or qualified by experience with a track record that speaks for itself
• Experience running or providing accounting support for the finance function of a small business, or a comparable breadth of ownership within a larger one
• UK payroll experience, or the confidence to take it on with support
• Genuine comfort with administrative work: this role is hands on and we’d rather be honest about that than have you discover it in month two
• Strong judgement about confidentiality and discretion — you’ll see everything
• The ability to work independently in a remote environment and set your own priorities
• A genuine desire to have a positive impact with your career

It would be a bonus if you also have:

• Practice background: experience in an accountancy practice, particularly with company secretarial work
• Contract administration experience: comfort reading and drafting commercial agreements
• Familiarity with our tool stack: Xero, Ramp, Deel, Apron, or similar
• A process improvement mindset: you spot inefficiencies and take initiative to address them
• Commercial exposure: experience with pricing, proposals, or commercial analysis — not required for the role as scoped, but useful as it develops

Compensation & logistics

• Salary: £50,000–£60,000 GBP, depending on experience. There may be flexibility for exceptional candidates.
• Location: Remote, but we have a strong preference for candidates based in the UK and specifically the South West. This role involves periodic in-person co-working with the CEO, and the trust-level nature of the work benefits from face-to-face time.
• Hours: Full-time, or part-time (at least 3 days a week or equivalent) depending on candidate preference
• Start date: 1 December 2026 preferred, but we’re flexible for the right person — a Q1 2027 start is fine if you have a longer notice period
• Application deadline: 11 October 2026

Growth & Progression

We’re deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we’d rather find that person now than replace them later.

We’re looking for someone who wants to grow with the business.

Our benefits include:

• Prioritised health & wellbeing: Private medical, vision, and dental insurance; up to 2 weeks’ paid sick leave; a generous mental health allowance
• Flexible working: Set your own schedule (with some overlap with colleagues as needed); remote workspace covered if needed
• Generous vacation: 25 days’ holiday per year plus public holidays — we encourage you to use the full allowance
• Professional development: A generous annual allowance for CPD, plus on-the-job growth and clear progression pathways
• Retirement: Pension with 10% employer contribution
• Parental leave: Up to 14 weeks fully paid, up to 52 weeks total; financial support for childcare where needed
• Equipment: Full remote setup covered (laptop, monitors, chair, etc.)
• Team retreats: Two in-person staff retreats per year

How to apply

To apply, please submit your CV and a short cover letter explaining your interest in the role and relevant experience. 

We’re committed to building a diverse and inclusive team and warmly encourage applications from candidates of all backgrounds.

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please let us know. We’re happy to support your needs and adjust the application process.

Our Specialist Social Workers work closely with the Head of Expert Witness Service to ensure the delivery of high-quality independent social work reports (ISWRs). They supervise volunteer social workers, quality assure reports, carry out social work assessments themselves, and contribute towards volunteer training opportunities and service development to maintain excellence in social work practice. 

The core Specialist Social Worker role is three days per week, with the opportunity to work additional days by taking on service operations and referral coordination responsibilities. 

Benefits:

• Regular professional supervision from the Head of Expert Witness Service 
• Access to training and CPD opportunities to support Social Work England registration requirements 
• Professional development opportunities, including support to begin working towards a formal expert witness accreditation
• Laptop and mobile phone provided 
• Travel expenses reimbursed in line with expenses policy 

The role

 At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

 To lead and grow Cruse’s community fundraising and events programme, maximising income from existing activities/events while developing new fundraising opportunities. The postholder will take ownership of event planning and delivery, supporter engagement and volunteer and Branch fundraising coordination, helping to increase unrestricted income. This role is responsible for the planning and delivery of major events such as Cruse walks, whilst also creating new fundraising events for supporters to engage with us.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 2 October 2026 with interviews taking place week commencing 12 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 12 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.