Head of operation jobs in jersey, trinity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Reports: Estates Manager, Operational Finance Lead, Strategic Finance Lead
Main duties and responsibilities:
· Directly assist the Chief Executive and the Board on all strategic and tactical financial matters
· Discharge strategic financial management and financial control to ensure the long-term financial viability of the Hospice Ltd and Hospice Trading Ltd
· As a member of Executive Team to work in partnership with the Board to execute the charity strategy
· Clear empowering leadership to ensure effective management, organisation, and delivery of objectives
· Close and effective partnership working with the Charity Treasurer
· Accountable for the effective working of the Finance and Resources committee and Capital planning group with high calibre support to committee chairs, our Treasurer and Deputy Chair of the Board respectively
· Executive attendance and effective contribution at Board, Income Generation Committee, Finance and Resources Committee and the Annual General Meeting
· Accountability for digital capability of the Charity to sustain pace and productivity across the organisation
· Overall accountability for the capital programme
· Director representative on the Hospice Lottery Partnership Board
· Accountability for the SIRO, SORP and Charity Commission Guidance and corporate governance with specific reference to financial company secretary functions
· Accountability for the collection and processing of financial data to ensure decisions and strategy are informed by accurate integrated information and analysis
· Ensure accrual accounting is central to the Trust’s finance systems to provide an accurate financial picture
· Oversee the financial management and accounting systems and be accountable for all finance and finance-related administration systems
*The Hospice of St Francis supports flexible working, paid carers leave and jobshare
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Seek out methods and practices to minimise financial risk, cyber security breach and fraud
· Support the Board of Trustees in the discharge of their responsibilities for reserves
· Accountability for the three year rolling financial plan of the Charity
· Manage the cash flow of the Charity, ensuring the Charity meets its liabilities as they fall due and implement the Trust’s Savings and Investment Policy and Financial Free Reserves policy.
· Co-ordinate the Charity’s insurance requirements, liaising with insurance brokers to ensure adequate insurance cover is maintained and ensure claims are dealt with
· Accountability for performance to contract and contract review with our external ICT providers
· Overall accountability for the hard and soft facilities annual plan and health and safety compliance supported by the Head of Operations
· Support the implementation of EPOS and accurate and timely financial information on trading
· Undertake benchmarking exercises from time to time to assess value for money.
· Disaster prevention planning, review and implement the Charity Business Continuity Plan
· Excellent analytical and numeracy skills with accuracy and consistency
· Skilled in evaluating performance to contract, constructing tender processes and executing them effectively
· Strategic and operational risk management
· Prepare and monitor financial reports with explanation of variances, including management accounts and cash flow forecasts
· Develop our commercial portfolio, including competitor analysis for market entry
· Train and supervise staff to support assurance of adherence to the charity finance policy and procedure
· Complete the statutory year-end accounts; manage the audit for the Charity and its trading subsidiary
· Reconcile and submit the Charity’s Annual Partial Exemption Special Method for VAT recovery
· Report to the Trust’s Leadership Team and Board on financial matters including explanation of variances, and the financial position of the Trust and its subsidiary and on any issues requiring action.
· Ensure rapid counting, receipt and banking of donations to minimise the differences in reporting between two different systems (access dimensions and donorflex) ensuring the Joint Directors of Fundraising and Income Generation Committee have timely and accurate information
· Co-ordinate the Board’s Finance & Resources committee; agenda, meeting dates, and review of relevant financial policies and the annual audit of accounts
· Lead budget and forecasting processes, develop, maintain and update effective procedures and standards on budget, financial control and productivity.
· Advise and assist Department Heads and budget holders
· Bank reconciliation, Quarterly VAT Submission (Making Tax Digital),
· Month-End and Year-End Process
· Model the impact of planned pay awards with accountability for annual adjustments
· Monthly payroll changes to external Payroll advisors; Auto-enrolment Pension submission and PAYE
Qualifications, Skills, Experience, Knowledge & Approach
· Qualified ACA or ACCA accountant
· 10 years’ experience in all aspects of accounting/finance for medium sized organisations
· Excellent current knowledge of PAYE and VAT
· Management responsibility for a finance team
· Oversight of IT functions
· Completion of accounts and audit information packs and resolution of issues as specified by the Auditors
· Presenting and interpreting financial information to a range of stakeholders
· Effective financial management and control through delegated budget holders
· Leadership of productivity &/or efficiency programmes
· Commercial experience at a senior level
· Skilled in being able to quickly establish effective relationships at all levels (internal and external) with gravitas and strength.
· Skilled in implementing system and business change
· Business continuity planning skills
· Superior attention to detail, even when working under pressure
· Highly competent use of Microsoft Office 365 Suite with particular expertise in Excel
· Charity Finance and Governance
· Excellent current working knowledge of accounting systems and payroll systems including Access Dimensions
· Excellent understanding of unconscious bias in your own practice
· Data protection, Information Governance and GDPR
Key Accountabilities, Responsibilities & Tasks
Communication
Creative and approachable leader with gravitas who communicates clearly with colleagues
· The ability to inspire others – direct reports, at executive team, the wider organisation Board, committee and with supporters, donors and stakeholders
· Diplomatic, persuasive with excellent negotiation skills
· The ability to speak more than one language relevant to the population served
Internal & External Contacts
·
Decision Making
· Solution focused approach, be ready to listen to others’ ideas and share our vision for what it means to be Outstanding
· Able to get ideas across quickly and effectively and gain relevant buy-in and support
· High level organisational and planning skills
· Solution focussed approach
· High level of personal integrity and honesty
· Positivity and highly self-motivated
· Effective team player
Mental and Physical Consideration. Working Conditions & Environment
· Commitment to the aims and ethos of the Hospice
· Strong facilitation skills - able to lead a team through effective idea generation to collation of output from group work
· Critical thinking and analytical skills
· The ability to work from different locations
· Continually strive to improve the business
· Development of others to succeed
· Keen to develop self within role
Health & Safety
· Understand and comply with all Health and Safety, Fire and Infection Control regulations
· Complete all mandatory training and ensure compliance of direct reports and contractors
Safeguarding
· Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.
The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%).
Office administration (50%)
• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate
• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee
• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee
• Support the greeting and receiving of AKF (UK) guests at AKC
• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required
• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties
• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots
• Support the management of the organisation’s travel agent
• Support the management of the organisation’s mobile phone provider
• Arrange couriers for AKF (UK) employees as required
• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies
• Maintain the equipment purchasing guide with input from the IT Department
• Support the management of GDPR data lists and data requests
• Keep the Administration Manual up to date at all times
HR, Health, safety & security administration (40%)
• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date
• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required
• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR
• Preparing and sending out offer letters and contracts as directed by the Head of HR
• Support the onboarding process including sending reference requests and background check requests
• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary
• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned
• Draft responses to reference requests
• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers
• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk
• Provide MyAKF system training to new starters.
• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature
• Provide Visa invitation letters to visiting delegates/employees.
• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.
• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required
• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date
• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)
• Act as a AKF (UK) First Aider including obtaining annual certification
• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about
Finance administration (5%)
• Assist the finance officers with the company credit card processes
• Scan and file bank statements
• Scan and file purchase invoices
IT administration (5%)
• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment
• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)
Other
• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave
• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.
• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.
Qualifications
• Educated to A-Levels desirable
• Qualified First Aider desirable
Skills
• Highly organised with strong logistical skills and proven consistent attention to detail
• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs
• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers
• Comfortable working independently and under minimal supervision but also forming an essential component of a team
• Strong operational and IT skills as well as an openness to learning new software and tools
Knowledge
• Knowledge of Microsoft Office Suite and Apple applications
• Keen interest in international development and improving knowledge of these issues will be a distinct advantage
Experience
• Proven strong experience of office administration
• HR administration experience is desirable.
• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines
• Proven ability to deliver a consistently high level of accuracy in preparing and entering information
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in Brighton.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Brighton
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: £35,000 - £38,000
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Upcoming Assessment Days: Thursday 25th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process or if you have any enquiries regarding accessibility.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
About the Role
The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.
***Please download the job description for full details***
About You
You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.
Key responsibilities:
- Drive automation and process improvements in finance operations.
- Provide expert SunSystems technical support.
- Manage third-party provider relationships and onboarding.
- Strengthen finance system controls and security.
- Enhance financial reporting and streamline month-end processes.
- Develop Power BI dashboards and support system integrations.
- Shape a 3–5-year financial systems roadmap.
How to Apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.
This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.
The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.
JOB DESCRIPTION
- Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
- Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
- Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
- Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
- Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
- Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Volunteers are the backbone of our operation at FareShare South West (FSSW). We have over 350 volunteers from a myriad of backgrounds, who make up 90% of our team. The volunteers help with every aspect of the operation, from driving vans, picking orders, to administrative duties. FSSW has built a successful volunteer programme which supports a wide demographic of people and multiple motivations for volunteering. This role will take a lead on all aspects of recruitment, retention, and development of our volunteer programme during this exciting time in the charity as we expand.
Duties and Responsibilities
Volunteer Recruitment
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Work with the Communications and Volunteering teams to actively promote the volunteer programme across Bristol
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Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners; taking a lead in the delivery of corporate volunteering events
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Use and improve on existing processes to manage recruitment from initial enquiry through to successful onboarding of prospective volunteers and partners
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Develop outreach activities to increase diversity, social impact, and community engagement
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Work with Head of Employability & Volunteering and the wider team to ensure sufficient dependable volunteers to meet the operational needs, working to KPIs
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Work with the Volunteer Coordinators to identify fluctuations in the volunteer rota, and action accordingly
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Work with the Head of Employability & Volunteering and Volunteer Coordinators to identify tasks/roles/needs to inform a recruitment strategy for the future
Volunteer Retention:
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Enhance the existing volunteer retention programme
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Work in collaboration with the Plymouth Volunteering Team to ensure alignment in the delivery of the organisational strategy
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Work with the Head of Employability & Volunteering and Head of Operations to ensure the delivery of high-quality volunteer induction and training
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Analyse and monitor volunteer retention, noting reasons for moving on and developing strategies to improve retention where required
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Develop volunteer roles in conjunction with the Operations Teams
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Build upon and establish new referral partners and recruitment platforms/streams
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Support the Head of Employability and Volunteering to ensure all Volunteer policies and processes are up to date, and training is given to staff to uphold them
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Work with the Employability Team to create routeways into volunteering
Administration, policies, procedures, and risk management
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Support the Head of Employability & Volunteering to develop and maintain volunteer policies, procedures, and risk assessments
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Ensure volunteers are adhering to FSSW's Code of Conduct, facilitating meetings with volunteers if necessary, conducting relevant risk assessments, and following safeguarding measures
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Ensure the Volunteer Coordinators are sufficiently trained in the CRM system (Salesforce) to keep up to date in line with GDPR
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Work with the Volunteer Coordinator/s to ensure FSSW’s databases are up to date with volunteer information, including skills, availability, and contact details/preferences
Person specification – knowledge, skills, experience, and values
It is not expected that the successful candidate will have all of the following criteria. FSSW is committed to helping individuals develop professionally and personally. The following are desirable criteria:
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Experience in data informed recruitment and retention of volunteers or employees
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Experience in developing and implementing policies, procedures, programmes and strategies
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Experience of risk management and safeguarding vulnerable adults
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Experience in providing supportive, motivational, structured team leadership for people with a range of life experiences, including supervision, target setting and performance management
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A working knowledge or direct experience of the voluntary sector
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Excellent communication, presentation, and interpersonal skills to establish and develop positive relationships with volunteers, external partners and beneficiaries
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Excellent organisational, IT and time management skills to prioritise work, handle conflicting demands and meet tight deadlines in a fast-paced environment
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Ability to produce high-quality data with evaluation and strategic actions
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Commitment to and experience in supporting people of all ages and backgrounds to thrive in line with diversity, equity and inclusion policies
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Concerts & Projects Manager
Position Summary
The Concerts & Projects Manager is responsible for the planning, coordination and delivery of several key areas of the orchestra’s core performance activity (including but not limited to: concerts in London and around the UK, commercial recording projects, the orchestra’s Garsington Opera residency and others).
Working in a fast-paced environment as part of a friendly, fun and creative team, the role of Concerts & Projects Manager provides a unique opportunity to work with leading musicians and conductors. Excellent organisational and budgeting skills, attention to detail, innovative thinking and a flexible approach to working will help you manage, develop and execute a diverse range of projects to the highest standard.
With oversight from the Senior Concerts Manager and Concerts Director, the post-holder will work closely with the Concerts Coordinators, Concerts Assistant and the Orchestra Operations Team in the delivery of outstanding performances in venues as varied as car parks, concert halls and country houses.
Key Responsibilities
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Planning and coordinating of the London Season at the Royal Festival Hall.
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Planning and co-ordination of the Orchestra’s residencies in the main season: Basingstoke, Bedford, Canterbury & Leicester and in the summer season: Garsington Opera and Three Choirs Festival.
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Planning and co-ordination of the Orchestra’s UK engagements.
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Preparing concert/project budgets, managing and maintaining set budgets and final reconciliations/invoicing.
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Liaising with the Orchestra’s Head of Production and Stage Managers regarding practical arrangements for all concerts and projects, including but not limited to stage plans, arranging stage extensions where required, truck requirements etc.
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Liaising closely with the Orchestra Librarians on orchestrations and editions for repertoire being performed or recorded.
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Supervising the Concerts Coordinators and Assistant in the practical delivery of contracts, PPE letters, tech riders, dressing room and security lists, rehearsal venue bookings, detailed schedule preparation etc.
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Keeping abreast of all relevant agreements and updates from the Association of British Orchestras and Musicians’ Union.
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Liaising with the Orchestra Committee and Artistic Committee regarding player matters as directed by Senior Concerts Manager/Concerts Director
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Attending concerts & projects in London and around the UK. Representing the Philharmonia with utmost professionalism at all times.
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Undertaking such other duties as may reasonably be required by the Company.
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Upholding and demonstrating the Orchestra's values.
Skills and Qualifications
Essential:
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Minimum three years’ experience in classical music administration;
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Demonstrable experience in performance production and scheduling;
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A strong passion for orchestral music;
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Meticulous attention to detail;
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Self-motivated and a diligent worker;
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Good organisational skills and time management;
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Excellent interpersonal skills, both written and verbal;
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Ability to problem solve independently;
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Ability to find creative solutions independently;
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Ability to work as part of a team;
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Ability to motivate junior colleagues;
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Willingness to have a hands-on and positive attitude during projects;
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Willingness to work unsocial hours, including evenings and weekends;
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Willingness to travel outside London, as required.
Desirable:
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Skills in concert management
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Previous employment with a symphony orchestra
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Knowledge of the working practices of a professional orchestra (including ABO/MU agreements that apply to a professional freelance orchestra)
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Knowledge of orchestral repertoire
Reporting Structure
Reporting to the Senior Concerts Manager.
Employment Type
Full time, based in London with weekend and evening work as required by the orchestra’s schedule.
Salary and Benefits
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£30-£35k, dependent on experience
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Pension contribution of 6% of salary to a qualifying scheme
Location
The role will be based at our administrative office in Southwark, London SE1; however, the role will require frequent travel within the UK (and possibly at times internationally)
Application Process
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Closing Date: Monday 29 September 2025
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First interviews: Thursday 2 October 2025
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Second round interviews: w/c 6 October 2025
Equal Employment Opportunity Statement
The Philharmonia Orchestra is committed to ensuring equitable opportunities and a welcoming environment for all those that engage in our work. We strive for a more representative workforce and encourage applications from under-represented groups in the UK arts workforce, particularly those from Black, Asian and Ethnic Minority backgrounds, from lower socio-economic statuses, d/Deaf and Disabled applicants, and those from the LGBTQIA+ community. We are a Disability Confident Employer. If you require any adjustments to apply for this position or attend an interview, get in touch with us via email with ‘Reasonable Adjustments – Philharmonia’ in the subject line.
The client requests no contact from agencies or media sales.
For the full breakdown of responsibilities, please see the recruitment pack
Summary
We are seeking a proactive and diligent Compliance Officer to join our Recruitment and Operations team. You will be responsible for providing a robust compliant onboarding service for all successful applicants to our awardwinning Tutoring Programmes; ensuring all candidates are ready and fully eligible to start their delivering tuition sessions in colleges across the country. The ideal candidate will oversee the end-to-end onboarding process and ensure all pre-employment checks meet the standards required by Get Further and safer recruitment practices.
Key Responsibilities:
Compliance and Onboarding:
- Manage the end-to-end onboarding process, ensuring all pre-employment checks (Right to Work, DBS, references, and safeguarding requirements) are completed accurately and on time.
- Maintain accurate and secure records in line with GDPR and safer recruitment practices.
- Oversee the offboarding process where appropriate Safeguarding and Quality Assurance
- Ensure all safeguarding requirements are met and documented within our CRM system.
- Monitor compliance requirements and ensure continuous alignment with safer recruitment policies.
- Work closely with the Head of Recruitment to deliver in line with Get Further’s five-year strategy.
Communication and Stakeholder Engagement
- Manage tutor communications during the onboarding stage, ensuring candidate enquiries are responded to promptly via the shared mailbox.
- Liaise with College HR departments, providing assurance letters and compliance information for tutors.
- Collaborate with internal departments to ensure smooth onboarding and cross-team coordination.
- Support the onboarding process by reviewing and collating documentation and references.
- Ensure all Right to Work (RTW) checks are completed accurately and renewed and in a timely manner.
- Oversee the processing and verification of enhanced DBS checks, tutor reference requests and Social online Media checks.
- Ensure all safeguarding requirements are met and documented within our CRM database.
- Maintain accurate records in line with GDPR and compliance standards.
- Manage our Tutor Training booking process.
- Oversee the offboarding process where appropriate.
- Liaise with internal departments to ensure smooth onboarding and compliance.
- Manage tutor communications during the onboarding stage and oversee our onboarding mailbox – ensuring enquiries are responded to in a timely manner.
- Liaise with College HR departments and provide assurance letters for Get Further Tutors.
- Work with the Head of Recruitment to deliver Get Furthers five-year strategy.
- Manage the onboarding budget for tutors
Who We’re Looking For
An enthusiastic and diligent team player with a passion for educational equality and inclusive hiring. You’ll thrive on building relationships, to creating a brilliant, supportive experience for applicants on their journey from start to finish. You’ll also bring a meticulous eye for detail and a commitment to safeguarding through thorough compliance checks and understand the importance of safer recruitment practices. If you're someone who combines people-first energy with process driven precision, we'd love to hear from you.
We welcome candidates from a wide range of backgrounds. Experience in the following areas may be particularly useful, but we understand that these skills can be gained in many different ways.
- Carrying out pre-employment checks such as Right to Work, DBS, or reference verification
- Managing onboarding or admissions processes and ensuring documentation is complete and accurate
- Handling sensitive or confidential information in line with safeguarding or GDPR requirements
- Coordinating compliance processes, audits, or record-keeping
- Supporting recruitment, HR, or people-focused processes in education, charities, local government, or other sectors.
We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.
Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.
This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Visit our website to find out more and apply
Deadline for applications: 10am, Monday 29 September 2025
The client requests no contact from agencies or media sales.
Finance Coordinator is a new role to support our expanding services.
This newly created role will form part of our Finance Team. As a member of a small but dynamic team, you will work closely with the Senior Finance Officer and Head of Finance. Your role will be critical to our success, with your principal responsibilities including:
- processing purchase ledger invoices
- inputting bank and all financial transactions onto the Xero accounting system
- recording donations to Xero accounting system
- reconciling donations, stewardship and CAF transactions with Xero
- reconciling cheques, standing orders and Stripe transactions with Xero
- processing the weekly payment runs ensuring that all payments are paid on time
- processing staff and volunteer expenses
You will have the support of our excellent and established Finance Team, which is central to the smooth and effective running of our operations. You will be responsible for liaising with colleagues at all levels across the organisation, as well as our Trustees, partners and suppliers.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Charity
James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 3,600 men who might otherwise have been unable to access the support they desperately need.
The Role
We are seeking a driven and experienced manager to oversee the operational side of our new Birmingham Centre. This is a pivotal role within the team which focuses on coordinating activity across the service to ensure the safe and effective delivery of our intervention.
The successful candidate will manage the day to day running of the James’ Place centre, with oversight from the Birmingham Head of Centre. You will manage the centre environment through both resource management and by influencing and driving local culture. The Centre Manager is responsible for line management of the Clinical Administrators and overseeing the processing of referrals to the service, ensuring men coming to James’ Place are welcomed warmly, within the expected timeframe and according to our values.
This is a new role and during their first months in post, the Centre Manager will work closely with the James’ Place Head Office Team to prepare James’ Place Birmingham for a successful launch.
Person Specification
This role requires someone with excellent organisational, problem-solving and interpersonal skills who can work hands-on in a busy and potentially challenging environment. You will be collaborative and work closely with the local team and wider charity outside the Birmingham centre to ensure we have consistent and effective systems in place.
We are looking for a forward thinking and proactive individual with experience of both people and operational management. The successful candidate will align with the James’ Place values and be able to demonstrate these through everyday practices including supportive leadership and line management.
Your management and administrative skills will be highly valued in sustaining the clinical operations of James’ Place. You will need to be proficient in Office 365 software such as Word, Excel, PowerPoint, and Outlook, with the ability to manage Outlook cloud calendars, SharePoint, CRM databases, and shared inboxes.
The Centre Manager will often meet the men who come to James’ Place in suicidal crisis and so you will be able to demonstrate empathy and an ability to create a sense of calm while working in a sensitive and busy environment.
Please see the attached Job Description and Person Specification for more details.
Closing date: 9am on Wednesday 24th September 2025
To apply, please submit your CV with a cover letter explaining why you are applying for this role. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.
If you wish to discuss the role further before applying, please call 0203 4888 404 and ask to speak with Rosie Barrett.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.
Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.
Location: Woking / Hybrid
Salary: £60,000 - £70,000 DOE
Permanent | Full Time (35 hours/week)
Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..
About Us
Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.
About the Role
Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.
You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.
Who We’re Looking For
Proven track record of delivering high quality, person led and socially impactful services and managing internal functions
Senior operational leadership experience in health, care, VCSE or related sectors
Experience in managing service compliance and staff wellbeing
Demonstrated success in leading performance improvement and impact measurement
Strong partnership working experience across statutory, VCSE and community systems
Budget management, including responsibility for service level budget setting, monitoring and decision making
Deep understanding of safeguarding frameworks, regulation and operational risk
Strong leadership and coaching skills rooted in empathy, empowerment and inclusion
Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.
This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.
In the attached recruitment pack you will find instructions on how to apply. You are required to write a personal statement (no more than 2 pages) highlighting your skills and experience that demonstrate your suitability for the role
The client requests no contact from agencies or media sales.
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Under the direct supervision of Head of Programmes, and working in close coordination with the National Resettlement and Complementary Pathways Officer, the Senior Project Associate (RMM Monitoring and Compliance) will support monitoring the effectiveness of UK Resettlement and Complementary Pathways Programmes and contribute to compliance with relevant programmatic and organizational frameworks.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As Director of Fundraising, you will be a key member of our senior leadership team delivering on the strategic objectives of the charity with responsibility for raising £4m this financial year in voluntary income for the Childhood Trust across trusts & foundations, corporates, major donors and community. Delivering growth year on year to support the ambitious plans of the organisation. Directly managing three ‘Heads Of’ fundraising roles, you will create a new fundraising strategy, steer the fundraising team’s activities, secure funding, and cultivate relationships that fuel our mission.
Benefits to working at the Childhood Trust include:
- Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
- Enhanced Maternity/Paternity Leave
- Flexible working environment
- Hybrid working, with the expectation of ideally two days in our office in Victoria a week
- Part time hours are considered
To read more about the responsibilities in the role, please read the attached Job description.
We are aiming to hold interviews the week beginning the 6th October.
Please submit your CV and Cover letter.