Head of operation jobs in London, greater london

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.

The role

As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change.  We want to multiply the gains already made to continue the transformation of the organisation. 

The focus of the role includes:

• Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
• Digital and data management, including data protection governance, data security and data management
• Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development

This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.

 About you

We are looking for a values-led manager who brings:

• Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
• Strong supplier-management skills
• Working understanding of cyber-security governance
• Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
• Ability to work at both management and practical implementation levels

You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

Location note:please see location information below - we actively encourage applications from people across Europe, and a relocation package is available for candidates moving to either country if necessary.

Lead the strategy and team behind Europe’s push for protein diversification.

The Good Food Institute Europe (GFI Europe) is a nonprofit think tank at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger to antibiotic resistance and animal suffering. Our vision is a thriving world, fed sustainably.

With a nonprofit entity in Belgium, a branch in the UK and colleagues working from seven other countries that make up GFI Europe, we are also part of an international network of affiliates. We advance the science, policies and investment needed to make plant-based, cultivated and fermentation-made meat delicious, affordable and accessible across Europe. Please check out the rest of our website, our 2025 Year in Review and our 2025 Europe highlights blog post to find out more about who we are and what we do.

We are looking for an Executive Director to lead GFI Europe’s strategy and team, play a key role in shaping and advancing GFI’s global strategy, and foster the relationships and organisational strength needed to accelerate the shift towards a resilient and sustainable food system.

How you will make a difference 

You will have high responsibility and high impact. Reporting to, and appointed by, the Board of GFI Europe, you will lead a ~50-person team working from nine European countries. 

You will:

• Enable strategic focus:

  • Align the team around a clear and compelling organisational direction that aligns with the GFI network’s mission and theory of change.

  • Translate organisational direction into high-level priorities in collaboration with GFI Europe’s Leadership Team.

  • Ensure Europe’s strategic decisions are made well – soliciting the right input from the right people, preserving autonomy in areas of specific expertise, and making decisions when organisation-wide trade-offs are required.

  • Take ultimate responsibility for maximising outcomes and impact in pursuit of our mission.

• Provide leadership to the team:

  • Empower, develop and inspire a high-performing, people-centric team. 

  • Lead GFI Europe’s Leadership Team, formed of six department heads, ensuring they continue to function on a ‘first-team’ basis to achieve organisational objectives. 

  • Champion and uphold a values-driven culture built upon transparency, autonomy, collaboration, accountability, and psychological safety. Champion the integration of diversity, equity and inclusion into the team’s day-to-day work.

• Represent GFI Europe in GFI’s international network:

  • Participate in international strategic and coordination workstreams as a member of GFI’s Regional Leadership Group, comprising GFI’s affiliate leads.

  • Act as the primary liaison between GFI’s affiliates and European teams on strategies, processes and goals. Ensure the Europe team can successfully connect with, influence, support and navigate a complex international network, including global workstreams such as fundraising and impact reporting.

  • Participate in discussions about global strategy and resource allocation so as to maximise GFI’s overall mission impact, including communicating GFI Europe’s strategy, resourcing needs and contributions as part of the international GFI network.

• Represent GFI Europe in front of donors and external stakeholders:

  • Work closely with global and Europe-based fundraising teams to help ensure GFI achieves its fundraising goals.

  • Build and maintain strong relationships with donors, prospective supporters and key stakeholders.

  • Serve as a public representative of, and spokesperson for, the organisation by speaking at conferences, events, and with the media. 

• Oversee organisational health:

  • Ensure strong governance, legal compliance, financial sustainability and reporting in partnership with the Board and the Head of Operations. 

  • Be the main legal representative of the organisation, reviewing and signing all legally relevant agreements and organisational documents.

• Perform other duties as appropriate.

Core capabilities needed to succeed in this role:

• Mission alignment. A passion for GFI’s philosophy and mission.

• Strategic judgement. Strong analytical skills and sound judgement, being able to absorb and process a range of types of information, understand the activities that GFI undertakes, and provide leadership and guidance to team members. You have the experience and ability to make strategic trade-offs across projects, functions, teams, countries/regions, programmes, etc – weighing resource allocation, prioritising impact, and communicating those decisions clearly and inclusively to stakeholders. 

• Thoughtful leadership. You align teams behind a clear and impactful vision. You know when to persevere and when to change course, and have led people, both directly and indirectly, to deliver impact. You trust the people closest to the work to make decisions, and you address hard topics when they truly matter. You own mistakes and make a genuine effort to learn and grow from them. You are intentional about remote leadership.

• Understanding the wider context. You can make sense of the political, economic and cultural forces shaping Europe’s food system today and are adept at drawing on patterns and ideas from outside our field to identify possible implications for GFI Europe’s next move. 

• Excellent people skills. High emotional intelligence and an ability to diplomatically engage across perspectives, being able to build and maintain trust with colleagues and stakeholders across multiple cultures, viewpoints and needs within Europe and beyond. 

• Financial literacy. Skilled at overseeing substantial financial resources, including partnering with the operations team on resource allocation. You have held accountability for a significant organisational budget and can interpret financial data to make sound, well-informed decisions.

• Fundraising acumen. You understand how GFI’s strategy, culture, and mission impact shape the organisation’s ability to raise funds and steward donors, and you’re enthusiastic about partnering with the fundraising team to make this happen. You bring an understanding of the philanthropic sector and donor relationships, or of fundraising in other sectors (eg, the private sector or government), while deferring to the fundraising team’s expertise on how donor relationships are best managed.

• Strong communication skills. An ability to convincingly articulate and explain our mission and work and to represent the organisation in the media, with programmatic stakeholders, and with donors. Comfort adapting your tone and message for different audiences across diverse cultures, and excellent verbal and written English skills.

• Flexible approach to work. We estimate that travel will account for approximately six weeks of the year. This will likely consist of two GFI Europe team-wide retreats (3-5 days each), one leadership retreat (2-3 days), other sporadic trips generally lasting 1-3 days, and occasional longer trips of approximately 5-7 days (for conferences and donor or partner meetings across Europe and internationally). In addition, you will need occasional flexibility in your working hours to accommodate coordination with other affiliates around the world.

• Integrity. You do what you say you’ll do, and are discreet when handling confidential information.

It would be an advantage to have the following, though none are prerequisites:

• Sector familiarity. Familiarity with or experience working in the food system, alternative proteins or an adjacent sector in Europe.

• Impact leadership. Strong knowledge and/or experience of being part of the leadership team of a nonprofit, think tank or other social impact-focused organisation.

• Governance and compliance experience. Experience with legal representation and board reporting, and/or experience working on nonprofit compliance, especially in Belgium.

• Fundraising partnership experience. You’ve contributed to fundraising in a supportive capacity – whether managing a fundraising function, advising on donor and prospect strategy, joining donor conversations alongside a development team, or shaping fundraising strategy at an executive level.

• Network experience. Experience working in one or more network models (eg, affiliate or franchise-style, federation, confederation, etc).

• Languages. The ability to work in European languages in addition to English.

The Fine Print:

• Terms of employment: Full-time (flexible hours), permanent. 

• Location: This role can be based in either Belgium or the United Kingdom, where GFI Europe has established entities and where you must have the right to work. We actively encourage applications from people across Europe, and a relocation package is available for candidates moving to either country if necessary.

  • Relocation support will be provided with a budget of up to £8,000 in the UK or €8,700 in Belgium, which can be used for transport, temporary housing, and other relocation expenses deemed necessary.

• Salary and benefits: The salary and benefits packages for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. 

  • Belgium: €7,900-€8,900 gross monthly salary (€109,925-€123,907 annually including 13th month and holiday pay).

    • Plus benefits including home-working allowance (if applicable), meal vouchers, eco vouchers, and professional development allocation.

  • United Kingdom: £90,500-£104,000 gross annual salary.

• You can read more about our wider benefits offering on our website. 

• Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based for the role, and be able to travel within the EU and internationally.

• Application Deadline: 13 September 2026, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application.

• Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based for the role, and be able to travel within the EU and internationally.

Finance Manager  

Location: London
Contract Type: Permanent
Salary: £50,000 per annum

· Lead a finance team within a mission-driven organisation transforming conflict resolution globally

· Manage end-to-end financial operations including bank reconciliations and monthly reporting

· Drive process improvements and automation within finance systems to enhance team efficiency

· Support strategic financial initiatives whilst developing your team's finance business partnering skills

Position Overview 

Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve commercial and workplace conflicts. As Finance Manager, you'll lead daily transactional finance activities, oversee team supervision, and support the Head of Finance in delivering accurate financial reporting and strategic initiatives that underpin the organisation's continued growth. They are part-company, part-charity.

The position is offered on a full-time permanent basis, with hybrid working available. The expectation is that you will be office based for 2-3 days per week.

Responsibilities 

· Lead daily transactional finance activities with timely, accurate ledger entries

· Oversee bank clearing and reconciliation of bank, cash, petty cash balances

· Manage monthly payment runs and customer receipt allocation processes

· Conduct monthly balance sheet reconciliation and foreign exchange revaluation

· Maintain and control the fixed asset register and chart of accounts

· Support payroll processing and prepare draft VAT returns

· Supervise team members, conduct performance reviews, manage finance timetable

· Identify opportunities to automate and improve accounts production processes

· Support annual accounts preparation and liaise with external auditors

· Assist Head of Finance with ad-hoc projects and strategic initiatives

· Support Head of Finance with management accounts and budgets

Requirements 

· CCAB-qualified accountant (ACA, ACCA, CIPFA, ICAS or ICAEW)

· Proven experience managing and supporting finance staff

· Strong experience with finance systems (iplicit experience desirable)

· Experience preparing VAT returns

· Experience preparing management accounts and financial reporting

· Desirable: change management, systems implementation, or process improvement experience

Benefits 

· Competitive salary of £50,000 per annum

· Generous annual leave entitlement

· Company pension scheme

How to Apply 

Please send your CV for consideration.

Closing date: Ongoing/ASAP

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

Brief role description

The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.

A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.

Who we're looking for

We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.

You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs. 

The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments. 

Interested? Want to know more about the Charity? Check out our website.

Eager to know more about the role? Have a look at the Job Description. 

What's in it for you? Check out our Benefits.

Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

The Duke of Edinburgh's International Award Foundation is partnering exclusively with Robertson Bell to recruit a Finance Manager on a permanent, part-time basis (21 hours per week). This is an outstanding opportunity to join a globally respected charity at an exciting point in its evolution, taking ownership of core finance operations whilst helping strengthen the financial foundations of an organisation that empowers millions of young people across the world.

Joining during a period of positive organisational change, the Finance Manager will play a key role in a finance function that is evolving beyond traditional reporting to provide greater insight and support across the organisation and its global network of Award Operators. Working closely with the Head of Finance and Business Information, you'll have genuine ownership of the month-end process, lead a small finance team and drive continuous improvements, while also having opportunities to contribute to wider organisational initiatives that directly support young people around the world.

The organisation:

The Duke of Edinburgh's International Award is a global non-formal education and learning framework that empowers 14–24-year-olds to develop their purpose, passion and place in the world. Delivered across more than 130 countries and territories, the International Award Foundation works with partners around the world to ensure every eligible young person can take part through licensing and accreditation, global advocacy, research, training, fundraising and supporting digital transformation across the Award family.

The key duties of the Finance Manager are as follows:

• Lead the day-to-day operational delivery of the finance function, ensuring accurate financial processing, strong internal controls and the consistent application of finance policies and procedures.
• Take ownership of the operational month-end close process, coordinating timelines, reviewing ledger postings and ensuring high-quality balance sheet reconciliations.
• Manage and develop the Finance Officer and Credit Controller, providing regular coaching, support and clear direction to help them deliver to a high standard.
• Oversee all transactional finance activities, including purchase and sales ledger, payments, receipts, VAT accounting and Gift Aid submissions.
• Prepare accurate management accounts and work closely with the Head of Finance and Business Information to ensure financial data supports effective decision-making.
• Maintain audit-ready finance operations, ensuring robust documentation, clear audit trails and effective responses to audit queries.
• Drive continuous improvement across finance operations, systems and workflows to strengthen efficiency, resilience and financial control.
• Support budgeting, reforecasting and financial planning, whilst assisting with year-end financial statements, cashflow forecasting and wider finance projects.

The successful candidate will have:

• Experience within financial accounting or finance operations, including ownership of month-end processes and balance sheet reconciliations.
• Exposure to VAT, with charity VAT experience advantageous but not essential.
• Experience supervising or supporting colleagues, or the confidence and desire to step into your first formal people management role.
• A proactive mindset with the ability to identify opportunities to improve finance processes and systems.
• Previous experience within the charity or wider not-for-profit sector would be advantageous.
• Qualified as an accountant, or be in the latter stages of study.

This is a permanent, part-time opportunity working 21 hours per week, with flexibility to spread these across either three full days or shorter hours across the week. The role is based in London, operating on a hybrid basis.

Applications close on Sunday 23^rd August, with first-stage interviews expected to take place during the week commencing 31^st August. Robertson Bell is managing this recruitment campaign exclusively on behalf of The Duke of Edinburgh's International Award Foundation, so please submit your application as soon as possible to avoid disappointment.

Natural History Museum
Financial Controller
Salary: £65,000
Contract: Permanent, Full-time (36 hours per week)
Hybrid working: 3 days per week in the office, South Kensington

The Natural History Museum is one of the world's most iconic visitor attractions and a globally respected scientific research centre. Home to over 80 million objects and welcoming more than five million visitors annually, we are uniquely placed to inspire people to care about the natural world and tackle some of the most pressing challenges facing our planet. 
As we continue to deliver our ambitious strategic priorities, we are seeking an experienced and forward-thinking Financial Controller to play a pivotal leadership role within our Finance team.
This is an outstanding opportunity for a qualified finance professional to lead core financial operations, reporting and systems functions while helping shape the Museum's financial strategy and supporting transformational change across the organisation.

About the Role
Reporting to the Head of Finance, the Financial Controller will lead three teams, totalling 12 members of staff, across Financial Accounts, Financial Operations and Finance Systems.
You will be responsible for ensuring the integrity, compliance and effectiveness of the Museum's financial reporting processes, maintaining strong financial controls and delivering excellent finance services across the organisation.

Key Responsibilities
As a key member of the Finance leadership team, you will:

• Lead and develop the Financial Accounts, Financial Operations and Finance Systems teams, ensuring a high-performing, customer-focused finance function. 
• Take overall responsibility for the production of statutory accounts, Whole of Government Accounts (WGA) returns and the successful delivery of the annual external audit process. 
• Ensure compliance with accounting standards, Charity SORP, FReM, VAT and HMRC requirements, maintaining robust financial controls and governance across the Museum. 
• Lead treasury management, cashflow forecasting and stewardship of Museum funds, whilst managing relationships with auditors, government bodies and other external stakeholders. 
• Act as a senior finance leader and deputy to the Head of Finance, providing expert financial advice to senior stakeholders and supporting major projects and strategic initiatives. 
• Drive continuous improvement across finance systems, reporting, policies and processes, ensuring efficient, compliant and effective financial operations.
• Work in partnership with business leads responsible for income generation, providing strategic advice and aligning teams to work with agility to respond to organisational need

About You
We are looking for an experienced and commercially minded finance leader who combines strong technical expertise with excellent stakeholder management and people leadership skills.
You will bring:

• A recognised accounting qualification (ACA, ACCA or CIMA) with significant, demonstrable post-qualification experience
• Proven experience leading and developing finance teams within a complex organisation
• Strong technical accounting knowledge, including statutory reporting, financial controls and governance
• Experience of preparing and presenting financial information to senior leadership and Board-level audiences
• Knowledge of charity accounting, SORP, VAT and HMRC requirements
• Experience overseeing finance systems and driving process improvement initiatives
• Advanced Excel skills and strong analytical capabilities
• Excellent communication skills, with the ability to translate complex financial concepts for non-finance stakeholders
• A proactive, solutions-focused approach and ability to manage competing priorities effectively

Why Join the Natural History Museum?

• 27.5 days annual leave plus public holidays
• Defined contribution pension scheme with up to 10% employer contribution
• Flexible and hybrid working arrangements
• Enhanced family-friendly policies
• Life insurance
• Employee assistance and wellbeing support programmes
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.

Apply Now
The Natural History Museum is partnering exclusively with Allen Lane and Iain Slinn on the recruitment of this exciting opportunity. For a confidential discussion and further information, please contact Iain directly.

Fleet Administrator

Part-time - 21 hours per week

£26,000 (pro-rated to £15,600) + excellent benefits

Leatherhead, Surrey

About the role:

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Operations Manager in the management of the Rainbow Trust fleet.  Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Operations Manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

• Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.
• A helpful and supportive team member – who can work collaboratively with others.
• A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.
• Confident use of MS Office and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
• Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies.  Full training will be provided where required. 

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We are looking for a highly organised executive support professional who can manage complex administration, coordinate senior stakeholders, handle confidential information and ensure the smooth running of the CEO Office.

The CEO Office sits at the heart of Marie Curie, supporting the Chief Executive Officer, Chief Operating Officer and Chairman. Working closely with senior leaders, trustees and key stakeholders, the team plays a vital role in ensuring the smooth running of the organisation's leadership activity and helping the Executive team focus on delivering Marie Curie’s strategic priorities.

As CEO Office Coordinator (Project Coordinator), you'll be a trusted partner within the CEO Office, helping to keep our Executive team organised, connected and operating effectively. From managing complex schedules and coordinating high-profile meetings to supporting leadership programmes and handling sensitive information with discretion, your work will have a direct impact on the efficiency and effectiveness of the organisation's most senior leaders.

Your Impact:

• Provide high-quality administrative and executive support to the Head of CEO Office, CEO, COO and Chairman.
• Manage complex diaries, meeting schedules and executive priorities, proactively resolving conflicts and coordinating commitments.
• Organise meetings, events, travel and accommodation arrangements for senior leaders and leadership teams.
• Prepare and coordinate correspondence, reports, presentations, agendas, minutes and other business documents.
• Build strong relationships with internal and external stakeholders, acting as a professional and confidential point of contact.
• Support Executive Leadership Team and Board activities, including logistics and meeting coordination.
• Maintain effective filing and information management systems, ensuring records are accurate, organised and accessible.
• Work collaboratively with colleagues across the organisation to support leadership initiatives, engagement activities and cross-functional meetings.

Key Requirements:

• Previous experience in an administrative, Executive Assistant, Personal Assistant or similar coordination role within a busy, complex and highly regulated environment.
• Proven experience managing diaries, meetings and priorities for senior stakeholders.
• Strong organisational skills with the ability to manage multiple tasks, competing deadlines and changing priorities.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with stakeholders at all levels, including senior leadership.
• Demonstrated ability to handle confidential and sensitive information with discretion and sound judgement.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• A collaborative, customer-focused approach and a commitment to providing outstanding support.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.

Please see the full job description (attached).

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 23 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary: £29,000 (+ £3,500 London Weighting Allowance if applicable)

Contract: Permanent, full-time (35h per week)

Location:Hybrid. You will work from home and from our Embassy Gardens office in London (3 days a week)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Lead the development of business applications, automation and reporting systems that help Global Witness work more efficiently and make better-informed decisions

About the role

This role will play a crucial part in supporting Global Witness’s new strategy period by helping teams implement business processes into the right systems, improve efficiency through automation, and strengthen business intelligence through reporting and dashboards. You will work closely with colleagues across the organisation to understand business needs and translate them into practical, user-friendly and sustainable system solutions.

You will lead the administration, development and continuous improvement of Salesforce, while also supporting wider business applications across Microsoft 365, Power Platform, finance systems, project tracking tools and organisational dashboards. This will include improving data quality, supporting reporting for teams including the Leadership Team, developing automation through tools such as Power Automate, and helping to embed good data management and information governance practices across key systems.

About you

You will bring strong experience of administering and improving Salesforce and other business applications, with the ability to work closely with stakeholders to understand requirements and deliver effective technology solutions. You will be confident translating business processes into workflows, system enhancements, automation and reporting outputs that are clear, reliable and easy to use.

You will have strong analytical, problem-solving and communication skills, with experience supporting data quality, reporting, dashboards and system governance. You will be comfortable working with both technical and non-technical colleagues, managing priorities, and contributing to continuous improvement across a small, high-performing IT and Operations Team.

Experience with Power Platform, finance systems, SharePoint lists, Forms or workflow automation would be an advantage.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance and policies to support you during key life events.

We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

How to apply

Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to PeopleOps by Midnight GMT Monday 31 August

Shortlisting questions

1. Describe a project where you worked with stakeholders to improve or implement a business process through a business application, CRM, ERP or workflow platform. Please explain the organisational need, the solution you implemented and the outcomes achieved for users and the organisation.
2. Provide an example of how you used data, reporting or dashboards to improve decision-making within an organisation. Please explain the audience and business need, the data sources and systems involved, the reports, dashboards or insights you developed and the tools you used. What was the impact the solution had on decision-making, efficiency or organisational performance?

Max. 350 words per question

To help us track your application please use the following in the subject heading of the email: Business Applications Manager and please use the following file name protocol for your CV and cover letter: ‘First Name_Last Name_CV’, ‘First Name_Last Name_Coverletter’.

Interview process

Preliminary interviews with be held virtually, date to be confirmed. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, and those with a disability and neurodiverse conditions.

The role:

Shakespeare's Globe is seeking an inspiring Youth Theatre and Learning Manager to manage our established Youth Theatre programme: Globe Youth Theatre | Shakespeare's Globe.

This is a truly exciting opportunity to have an educational and social impact on our cohort of c.200 Globe Youth Theatre members through your skills in arts administration and project management.

The Youth Theatre and Learning Manager position sits within the award-winning Learning team with two primary areas of responsibility:

1. Overseeing the operations of our thriving Globe Youth Theatre, which runs every Saturday during term time and, as of September 2026, will serve c.200 young people aged 8-19, with c.10 staff on site.

2.  Alongside this, the postholder also makes an important contribution to the smooth running of the wider Learning team as a line manager and part of the team’s leadership group.

NOTE: This is a programme management role, not a facilitation or session-delivery role, so you won’t be delivering sessions/workshops to the young people - sessions are delivered by our wonderful freelance Globe Education Practitioners. You will oversee the operations and quality of provision.

Key responsibilities include:

• Managing the schedule, staffing, and other key operations for our weekly youth theatre sessions on Saturdays for c.200 members and c.10 staff (this programme is established, so you will not need to build these from scratch, but will be responsible for ensuring their continued smooth running).
• Managing the plan and logistics for two ‘sharings’ of GYT work on the Globe’s stages.
• Driving high standards in the delivery of our key areas of impact: confidence, collaboration, new friendships, enjoyment, and performance skills.
• Line management of three direct reports: the Youth Theatre and Learning Coordinator, and two Education Administrators who sit within the wider Learning team.

For more detail on responsibilities, please see the job description.

The skills:

• A track record of working successfully in a Youth Theatre setting.
• Experience of managing direct reports with the ability to lead, motivate and inspire.
• A positive and empathetic mindset and communication style, enabling you to build rapport and work well with people.
• A demonstrable passion for helping young people to learn and broaden their horizons, especially those who experience inequality
• An anti-racist approach and mindset.
• Commitment to continuous improvement, of self, of staff, of service.

Work pattern:

• Fixed term contract for 12 months. A full set of terms and conditions will be supplied with a contract of employment.
• The work pattern for this role is Tuesday to Saturday, 9am to 5pm.
• 35 per week, exclusive of breaks, Additional hours at evenings and weekends may be required for which time in lieu may be granted. There are no extra payments for additional hours worked.
• Holiday: The annual holiday leave is 25 days per calendar year (full-time equivalent) plus Bank Holidays. One day of additional annual leave every service anniversary up to 28 days (full-time equivalent).

Key dates to know in advance:

• First round interviews: Wednesday 16th September, Thursday 17th September, Friday 18th September.
• Second round interviews: Wednesday 23rd September, Friday 25th September.
• Desired start date: Monday 12th October (notice period allowing).
• GYT Spring Sharing: Sunday 21st March 2027 on the Globe stage.
• GYT Summer Sharing: Sunday (TBC) in July 2027 on the Sam Wanamaker Playhouse stage.

The team:

The Education Department:

Education is at the heart of Shakespeare’s Globe. We run a year-round programme of activities, courses and events for schools, families, young people, universities, drama schools, scholars and the general public, both on and off-stage. Activities are aligned with values of social justice, access and Shakespeare for all, and delivered by the teams which make up this department: Learning, Education Producing, Higher Education, and Research & Collections.

The Learning Team:

The Learning team is a team of 10, which includes the Youth Theatre and Learning Manager and the Youth Theatre and Learning Coordinator. We coordinate all of Shakespeare’s Globe’s extensive activity for schools and teachers (serving over 80,000 students per year), and a range of activity for young people accessing our work outside of school settings (e.g. Globe Youth Theatre and our holiday Young Actors Courses).

To apply:

For more information, please download the job description from this page. To apply, please complete the online application form on our website by 12:00pm (midday) on Monday 7th September 2026.

Tips for your cover letter from the hiring manager:

• Be concise - no more than 2 pages, please! Ideally less!
• We want to hear about:
  • Your line-management experience and approach
  • The impact you have had on direct reports and people you have mentored or supported
  • Your experience with Youth Theatre management
  • The impact your work has had on young people and families
  • Your role in managing other relevant significant provisions or projects/programmes
  • The impact you had in these roles

Job description

This is an exciting opportunity to work at the heart of the Associate Programme in the core team of On Purpose London, an international social enterprise dedicated to developing leaders for transformative change. The Programme and Recruitment Coordinator will play a key role in ensuring the programme runs smoothly and that the participants, our Associates, have a great experience.

Person profile

We are seeking an organised self-starter who can bring great organisational skills to the recruitment of participants, and programme delivery of our well-known cohort-based learning programme. You will work closely with our current On Purpose Associates and the L+D Programme team to deliver an outstanding learning & development programme that supports our Associates to transition into critical roles in systemic change.

About On Purpose

We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and help curate a curriculum of learning and development opportunities.

Our Associate Programme celebrated its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.

About the role

The role of Programme and Recruitment Coordinator sits at the heart of delivering our flagship Associate Programme. You’ll accompany individuals through the journey from candidates to Associates, support their onboarding and matching to placements, hold the logistics for their regular afternoon training sessions and project manage key milestones in the Programme such as the residential.

This role will work with our London and international core team and current Associates. You will be managed by the Co-Lead of On Purpose London, Head of Programme & Organisational Development, and work closely with the Programme Delivery Manager and Co-Lead, Head of Business Development & Community on specific workstreams.

In this role, you will:

Ensure Associates have an excellent experience throughout their time at On Purpose

• Support the delivery of Associate training sessions, which requires being physically present every Friday afternoon in central London to coordinate the session logistics, acting as venue and trainer liaison.
• Lead on communications with Associates, including acting as the first point of contact on many areas of the Programme
• Lead on the logistics of a range of in-person and online events, including induction, residentials and end of year celebration events
• Support the Programme Delivery Manager in other aspects of Programme delivery, including maintaining a library of learning resources, weekly communication with Associates and other ad hoc tasks.

Manage the logistics of the recruitment selection process for the Associate Programme

• Manage queries from candidates during the recruitment process
• Project manage review of Associate programme applications using AI and human application scoring systems, and participate in application scoring alongside the wider team
• Coordinate interview slots and lead on communications with interviewees
• Coordinate interviewers, leading on recruiting and communicating with interviewers, and coordinate the logistics of interviewing days
• Coordinate process for giving feedback to unsuccessful candidates and issuing offers

Manage onboarding process for the Associate Programme

• Lead on end to end communications with new Associates from issuing offer letters through onboarding checks and providing timely information about starting the programme
• Provide administrative support for our placement matching process, coordinating with the Head of Business Development and Marketing & Communications Manager to prepare materials, and run logistics of the process.
• Manage internal processes for onboarding new Associates including set up on tech systems, gathering information to add people to payroll and confirming right to work, and liaising with placement organisation’s HR teams as needed.

Support the smooth running of the organisation administratively

• Provide administrative support around finance and HR, including processing and generating invoices, and on-boarding new team members
• Manage office-related activities including liaising with the landlords of our serviced offices, ordering supplies, managing post etc
• Manage the two general email mailboxes and respond to inquiries
• Onboard new Mentors, Coaches and Partners to our community and help keep our CRM system up to date

Support organisational improvement initiatives

• Support On Purpose’s impact management practice, including collecting and maintaining data and feedback
• Support On Purpose to develop our community, including sending communications to partners and supporting community events
• Support On Purpose to expand our outreach to placement organisations, e.g. by identifying and communicating with potential organisations.

Like all members of the On Purpose London team, you will have the opportunity to contribute to wider strategic initiatives, and work in collaboration with On Purpose team members internationally. We value inclusivity and people at all stages of their career and length of service at On Purpose are asked their opinions and encouraged to share ideas.

About you

Skills

• Strong organisational skills, with ability to keep multiple workstreams on track and manage priorities across diverse stakeholders
• Self-starter who develops ownership of the work they do whilst working collaboratively with colleagues
• Practical problem solver with a pragmatic approach and an eye for detail
• Flexible approach, with ability to adjust plans to emerging demands
• Excellent verbal and written communicator
• Competent IT user, able to learn new systems quickly and open to utilising AI and exploring automation of administrative tasks
• Stakeholder management, with the ability to build strong relationships and connections within and beyond On Purpose’s community
• A strong sense of purpose, integrity and alignment with the On Purpose vision and values
• Genuine passion for social and environmental impact, using business for good and the mission of On Purpose

Desirable Experience

• Coordinating programmes, events, or projects
• Providing administrative support (finance, HR, scheduling)
• Delivering good candidate or customer experience
• Experience in recruitment or HR administration (e.g. candidate communication, onboarding)
• Experience in a non-profit, training, or purpose-driven organisation
• Experience in an office-based professional environment, including using IT systems (e.g. a CRM, Gsuite/Office)

Desirable Qualifications

• Degree or equivalent experience
• HR, project management, or event coordination training/certification

We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.

Unfortunately we are unable to provide visa sponsorship for this role, all applicants must have the right to work in the UK.

Working arrangements

This is a 5 day/week permanent office based role. On Purpose currently operates a hybrid working model with two regular office days a week at our office in Euston (Tuesdays and Fridays). There is occasional evening working and travel required, both in the UK and to Paris.

Benefits

We care about everyone we work with and therefore have high aspirations for what we’ll each get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable. Benefits include:

• The chance to work at a genuinely purpose-first organisation.
• A trusting, collaborative and flexible work environment
• A 25 day holiday allowance (pro-rata), plus UK bank holidays and your birthday. We usually have the days between Christmas and New Year gifted in addition to our holiday allocation.
• Employer pension scheme
• Excellent learning and development opportunities. Access to our Associate Programme’s training sessions every Friday and a £750/year learning budget.
• Volunteering time during work hours - up to 4 hours a month
• Enhanced parental leave and pay (non-contractual, current organisational policies)
• Climate perks - up to 1 extra day holiday / year if travelling somewhere by train, ferry, or other low-carbon options instead of flying.
• Networking opportunities - by joining the On Purpose, you will have access to a community of 4000+ purpose-driven, like-minded people.

On Purpose is a verified People and Planet First social enterprise, a member of Social Enterprise UK and a London Living Wage employer. We are based at a global social impact co-working community Impact Hub Euston in London and also have an office in Paris.

Applications

To apply, click the link to submit your CV + a supporting statement (up to 750 words). Your supporting statement is an important part of your application and we’d love to hear:

1. Why you’re interested in this role supporting recruitment and delivery for the Associate programme at On Purpose
2. About you - Introduce yourself and describe how your skills are suited to delivering the role. Share how you've previously used these skills to achieve a positive outcome, and mention any ways in which you bring desirable skills or experience or strengths you would bring to the team.

We reserve the right to close the vacancy early if we find the right candidate ahead of the advertised closing date. We encourage interested applicants to apply early to ensure their applications are considered.

Important dates:

• Deadline for applications: Wednesday 26th August 2026
• Interviews: If successful, you will be invited to interview on 1st or 2nd September 2026
• Target start date: 28th September 2026

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.