Do you want to help build a world where everyone feels part of a community? 

Do you have a track record in driving the excellent delivery of grant-funded community programmes in the third sector?

Are you an inspiring and experienced senior manager?

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for an experienced operations lead and people manager. This new senior full time post is an exciting opportunity to play a vital role in enabling us to deliver our strategy, driving the delivery and quality of our programmes, ensuring we are achieving our targets for the years ahead and are effectively evaluating and learning from our work. 

You will lead our programme team of nine and directly manage two programme/delivery managers. Therefore, the successful candidate will be an experienced, confident and inspiring senior manager.

If you have an excellent track record in programme delivery and internal operations and are highly skilled in leading and motivating teams this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in the last five years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, you’ll:

• be responsible for strategic management and service delivery
• motivate and manage programme leads
• lead internal operations
• contribute to the wider organisation as a member of the Senior Management Team

About you

You are passionate about the power of community to connect and support people.  You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector.  You have demonstrable experience in charity finance, leadership and internal operations.  You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit.  You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email us with your phone number and a suitable time for us to call.

The closing date is 09.00 on Thursday 25 March 2021. 

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

INTERVIEWS: First round interviews will take place on 31 March and 1 April.  Shortlisted candidates will be invited to a second interview w/c 5 April.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore interviews will be conducted remotely by video if necessary.

The Operations Manager will lead, direct and manage services and business operations across Age UK Hammersmith and Fulham. The post holder will work with external partners/funders and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users. This is a new, senior role within the charity.

The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with the Service Development Manager/Fund raiser.

The post holder will also work with the Chief Executive, as part of a Senior Management Team, and will be the Deputy Chief Executive and be responsible for implementing the strategic plans and overall management of Age UK Hammersmith and Fulham ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.

The post holder will require business and financial acumen to ensure that current and future operations continue a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.

Who we are:

Citizens Advice Runnymede and Spelthorne provides advice to over 3000 people a year, helping them with over 11,000 different problems including housing, debt, benefits and employment. We are an expanding local charity with 15 staff members working alongside 40 volunteers to provide advice across Runnymede and Spelthorne. We are a local charity at the heart of our community entirely funded by grants and donations, and we are a member of national Citizens Advice.

The Role:

We are seeking a driven individual who is looking to use their Citizens Advice experience and support us with the exciting growth of our local CA.   The Operations Manager role offers significant opportunity by working closely with the Chief Officer in the development and delivery of the organisation's Business Plan as well as deputising at internal and external partners meetings and working groups.The Operations Manager will manage the advice service operations, standards and compliance of Citizens Advice Runnymede and Spelthorne.  You will be supporting the advice team to offer an effective customer focused service by ensuring our advice quality remains high and meets all Citizens Advice standards.  The role will require you to undertake research and make recommendations on news ways of working to enhance the service. 

Essential criteria:

1. Citizens Advice trained with advice quality management experience
2. Track record of delivering operational change and driving performance
3. Ability to manage individuals and teams and support personal development
4. Experience of delivering change in a customer focused role
5. Track record of working with financial and administrative systems
6. Attention to detail to ensure accurate reporting and regulatory compliance
7. Great interpersonal skills, a ‘can do’ attitude, and the ability to create a positive working environment
8. Ability to  analyse and interpret complex information and produce and present clear reports verbally and in writing
9. Ability to thrive in a fast paced environment balancing competing priorities
10. Demonstrably strategic and forward thinking, as well as an active problem solver
11. A good up to date understanding of equality and diversity and its application to the provision of advice

Desirable:

1. Citizens Advice Session Supervisor experience
2. Experience of managing risk
3. Appreciation of the local community and social challenges in the area

Role Details:

• Location: We work from Addlestone and Sunbury with outreach locations across the boroughs. The role can initially be undertaken flexibly as we are operating both remote from home and in the office.  You will be required to attend all offices and travel between them when Covid restrictions lift.
• Closing Date for Applications: Midnight Sunday 21st  March

The Challenge

Every day 41 of England’s most vulnerable children– equivalent to more than a full classroom of pupils – are permanently excluded, with disastrous personal and societal consequences.

These are the country’s most disadvantaged: 4 times more likely to have grown up in poverty, 7 times more likely to have special needs, 10 times more likely to have mental health problems and 20 times more likely to be interacting with social services due to safeguarding concerns. These children are at serious risk of knife crime. 

Once they are excluded, life chances are bleak. Less than 2% of excluded pupils finish school with the qualifications they need in maths and English; 50% are immediately not in education, employment or training (NEET) straight after GCSEs. This small group of pupils goes on to make up half of the prison population, and is more likely to reoffend. It is estimated that each excluded child will go on to cost the state £370,000 in extra education, health, welfare and criminal justice spending. For last year’s cohort of excluded pupils, that’s a total cost of £2.9bn to the Exchequer.

Yet too little is known about how to break this tragic cycle. While some parts of the school system have seen an evidence-led revolution, there has been insufficient research and teacher training in how to measure or move outcomes for these most complex and vulnerable pupils. This impacts teacher satisfaction. Increasing numbers are leaving the profession, disillusioned and disempowered by this lack of expertise. Meanwhile, the numbers of young people whose lives are written off through school exclusion continues to rise, year on year.

Operations & Development Director - Priorities Ahead

The Difference are looking for a fourth member of our Executive team to achieve the following:

Support Business strategy - Work closely with the CEO and Directors to finalise and set out strategic finance aspirations and delivery plans for our 2021-25 Strategy for scaled impact.

Develop People strategy 

• Design of hiring, contracting and work experience processes to reflect The Difference’s values and strengthen our ability to achieve our mission.  Implemented through hiring 2-3 new staff, preparing contracts for ~10 Programme and Recruitment contracted colleagues.

• Design of new talent management strategies to gain diversity of thought and skill in our organisation.  Including developing a programme to give seasonal support work to young people 16-21 in the delivery of our conference and selection centres; and management of summer internships opportunities from sister public sector charities.

• Design of professional development offer to make The Difference’s staff sector-leading in their increasing specialisms.  Including matching staff roles to sector-leading courses, pro bono mentors and coaches; developing performance management processes and training growing from our developing use of Objectives and Key Results; evolving organisation policies and practices to ensure staff retention, wellbeing and effectiveness.

• Support ongoing development of organisational culture which grows the relationships, safety and belonging alongside challenge, continuous feedback and improvement.

• Co-design, and coordinate our staff residential; away-days; and trustee residential.

• Support CEO and Chair in the Governance strategy including recruitment, training, routines and relationships of a diverse and effective trustee board.

Lead Operations function 

• Map reactive and proactive Operations work ahead in implementing 21-25 Strategy including in premises, IT, legal, governance and team logistics.

• Organise and line-manage the team to deliver Operations (currently 2.2 FTE) and build pro-bono relationships as necessary to meet strategy aims including leading new Salesforce build for Programme team and Comms function.

• Diagnosing need for and developing systems to support delivery at scale and efficiency including project management and use of IT.

• Lead project to find and set up The Difference’s post-lockdown Premises and to develop working practices as lockdown eases which promote physical safety and wellbeing.

Develop Finance function 

• Set strategic direction as part of our business strategy.

• Review our internal bookkeeping/payments/accounting processes and scope a specialist hire in Finance.

• Line-manage Development Manager (who leads fundraising) and set income generation targets for teams.

• Develop our team budget-setting processes, spending review and financial reporting to Trustees.

The Difference Values

• Purpose: Our work is guided and galvanised by our values and beliefs.  We are problem solvers, and do not wait to act. We are inspired by our purpose to improve life outcomes for the most vulnerable young people, and to develop the people, practice and public perception required to achieve this.

• Collaboration: We build relationships into our work, give to others readily and use others’ strengths alongside our own, to have greater impact in our work. We are inspirers and facilitators of others; able to influence and to advocate. We see the big picture and strive for better collaboration across services.

• Bravery: We are independent thinkers, willing to speak out, to challenge others and the status quo, where it is inconsistent with our shared aims and values.  We are able to take decisions despite ambiguity, and are resilient and persistent in the face of challenging odds.

• Excellence: We expect the best from people and ourselves, and do not prejudge. We value quality work, tangible results, and feedback to inform continuous improvement.

• Pragmatism: We are able to recognise current limitations and strive for improvements within and beyond them.We are flexible in our thinking, willing to be proved wrong, and able to plan for strategic change, prioritised over shorter-term, shallow goals.

• Humility: We are able to be challenged and to learn from experiences and interactions. We are aware and respectful of others’ dignity, insight, knowledge and agency.

Person Specification

Essential – We are looking for the following skills, aptitude and experience; though you may be stronger in some areas than others

• Values – Your experience evidences shared values with The Difference (see above) and a personal commitment to our mission to improve life outcomes for vulnerable people.

• Leadership of self and others – Evidenced capacity to proactively diagnose skills and information gaps; making use of others’ expertise to continually grow the skills of yourself and the complementary skills of members of your team, to make a success of tasks at hand and those on the horizon.

• Business Development – Track-record in building or supporting revenue-generating enterprises.

• Team leadership – Proven ability to manage complex work across a team to tight deadlines with quality output; and of developing coaching style and project management systems to achieve this.

• Growing People and Team Culture – Experience in growing productive team cultures, and developing individuals’ capacity and skills with tangible results.

• Finance Management -  Proven track-record leading Finance in an organisation, including experience setting and managing budgets, and working with accountants.

• Operations – Experience establishing or re-designing operations functions to meet emerging and growing needs; ability to diagnose and act quickly where systems need to evolve; up-to-date knowledge of data protection and compliance for charities, or networks and ability to quickly hold this work.  

• Proactive problem-solving – Ability to thrive in a fast-paced start-up environment, comfortable with making decisions in ambiguous contexts and rapidly diagnosing need to reprioritise and change course.  Ability to problem solve: in the micro, rolling sleeves up and diving into detail; in the macro, informing organisational strategy; and collaboratively to build capacity, supporting others’ development of problem-solving skills.

Desired – You are likely to be successful in this role if you have any one of the following additional experiences: 

• Insight into the schools market – You may have experience working in the education sector; building businesses or charities working directly with schools.

• Product design experience – You may have experience building business cases for new products or services to go to market and working with experts to develop these products towards the needs of customers.

• Early-stage social enterprise experience – You may have specific experience growing charities or businesses for social good and at early/start up phase.

• HR background – You may have completed CIPD courses or qualifications, specifically developing hiring practices, performance management structures, professional development and leading compliant capability and dismissal procedures.  Through prior work you may have networks which you can access to give you continuous professional development in these areas; and may have experience finding and developing pro bono relationships with expert organisations in HR and people management.

• Legal background – You may have some legal background in drafting contracts and ensuring legal compliance.  Through prior work you may have networks which you can access to give you continuous professional development in these areas; and may have experience finding and developing pro bono relationships with expert organisations in legal and compliance.

• Accounting background – You may have completed AAT courses and a background in accountancy. Through prior work you may have networks which you can access to give you continuous professional development in this area; and may have experience finding and developing pro bono relationships with expert organisations in accountancy.

Deadline for applications: midnight of Sunday 11th April

As one of the UK’s leading charities for Young Carers and vulnerable children, HONEYPOT provides a safe and nurturing environment for children aged between 5- 12 years; where children can develop their potential and achieve the key outcomes needed for their future well-being.

With 25 years of service experience, a newly developed and ongoing range of Wrap Around Services both face to face and digital; we are seeking an exceptional individual, experienced childcare  professional; to take the strategic lead on further developing operations and ensuring the quality of service delivery.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility for  developing and embedding our 3-year strategy in line with our values. This includes not only optimum service delivery but equally to drive HONEYPOT in its mission to be one of the nationwide young carer and vulnerable children’s support providers.

Experience:
 .

• Proven leader able to demonstrate coaching and collaborative approaches to managing teams and stakeholders.
• A proven track record in multi-site management.
• Strong capability of researching market trends in child development provision and offering timely up to date techniques to the Senior Leadership Team.
• Strong communication skills; to identify and approach educational and social services; to enhance HONEYPOT’s exposure whilst supporting the needs of the community.
• Strong operational management experience including budgets, resource allocation, timelines, employment law principles and priorities.

Benefits package:

• Salary £60,000.00pa
• HMRC mileage allowance
• 25 days basic holiday rising annually.
• Health and Wellbeing Assistance Programme
• Rewards and Recognition programme

The closing date for applications is midday on 12th March 2021

Job Title: Head of Operations
Location: Holborn, Central London (remote working during COVID- 19 lockdown)
Salary: £60k- £67k per annum (depending on experience) plus benefits
Contract: Permanent
Hours: Full- time (37.5 hours per week)
Start date: As soon as possible.

The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c40 staff in total), using accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them. Most recently, ICNARC has been centrally involved in the response to COVID-19 through weekly reporting on admissions to, and outcomes from, intensive care and as the UK methods centre for the Chief Medical Officer endorsed REMAP-CAP trial which is currently recruiting in 120 centres in the UK.

About the role 
This is an exciting opportunity for an experienced Head of Operations to join our Senior Management Team (SMT), to provide direct leadership to our operations team and to manage them to deliver a roadmap to better support ICNARC’s Audit, Research and Statistical activities.

The successful candidate will be a confident and resilient senior manager who possesses strong people management skills and an ability to coach, manage and develop high performing teams.

What you’ll be doing 
As Head of Operations you will lead on all aspects of operations management in support of ICNARC’s Business Plan objectives.

Our ideal candidate will have demonstrable experience of the following:

• Working effectively and openly with the Board of Trustees, leadership team, staff and other stakeholders to promote an inclusive, vibrant, high performing organisation.
• Working with Senior Managers to prepare and manage the annual budget and to provide reforecasting updates on the organisation’s finances.
• Developing and providing Management Information that communicates progress against strategic and financial plans, including regular reporting to the SMT and to the Board of Management.
• Maintaining on a continuous basis, a safe working environment and ensuring safe working practices for all staff.
• Continuously improving operations management within the defined budget, whilst ensuring alignment to organisational strategy.
• Ensuring that organisation is compliant with all legal, regulatory and governance requirements. This includes working with the Senior Information Risk Owner and the Data Protection Officer, to set policies and procedures and to undertaking monitoring of performance against these.
• Managing finances with integrity and ensuring that Statement of Recommended Practice (SORP), as relevant, is followed and that all HMRC requirements are met.
• Developing and delivering a Finance Strategy which enables the Organisation to operate successfully and continue to grow and prosper.
• Ensuring that organisation operates in accordance with all policies and procedures which align to employment law, and that all HR/personnel records and employment contracts are kept up to date, that payroll and pension activities are performed accurately and on time, and, as appropriate, to maintain regular interaction with internal HR and outsourced service providers.
• Promoting practices and behaviours to accelerate and embed learning within the organisation culture.
• Delivering an IT strategy that enhances data security and remote working/access and embeds continuous improvement into future plans.

What you’ll need to succeed 
In order to succeed, it is essential that you have proven leadership experience of working in an organisation that has been through significant change and that you were part of the team that led that change. You will also have experience of corporate operations leadership of a Small to Medium-sized Enterprise (SME) with complex revenue recognition and varying income streams, and of leading a finance team and working within a not-for-profit organisation.

What you’ll get in return 
In return you will receive an annual salary of £60k - £67k per annum working for a well-established, scientific organisation in the centre of London. You will also receive a generous benefits package including:

• 25 days holiday per year and the opportunity to buy and sell annual leave;
• flexible working which is fully embedded in our culture;
• interest-free season ticket loans;
• support with further academic/professional development; and
• an enhanced pension contribution after your first year of employment.

Interviews will be held on a rolling basis (remotely via videoconferencing); the advert will be closed early if an appointment is made prior to the closing date so we advise interested applicants to apply sooner rather than later.

To apply:

Please click 'Apply' to be redirected to our website, where you can find further information about the role and details of how to apply.
Please note, you are not applying at this stage.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

No agencies.

Are you seeking a fantastic opportunity to play a vital role in a dynamic growing charity supporting young refugees and asylum seekers?

The new senior post of Head of Finance and Internal Operations, is an exciting role which is critical for Young Roots' delivery of our new three-year strategy.

Reporting directly to the Chief Executive, and a key member of the Senior Management Team, the role combines strategic thinking and operational activity.  The post-holder will have an excellent track record of charity finance leadership and operation, and be excited by building a wider team to manage Human Resources and IT and other internal functions.

Young Roots is at an exciting stage of its development.  Our income has trebled in the last 5 years, and the number of restricted funds has increased five-fold in the same period.  This growth has enabled us to develop our services and activities to support more young refugees and asylum seekers in a deeper and more sustainable way.  The new senior post of Head of Finance and Internal Operations, is an exciting opportunity to play a vital role in enabling the charity to deliver our new three-year strategy, ensuring we are achieving our targets for the years ahead.

Young Roots recognises the positive value of diversity, promotes equality and challenges discrimination. We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. We welcome and encourage applications from people of all backgrounds, and particularly welcome BAME candidates and those with lived experience of migration and the asylum system. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities. Young Roots is committed to safeguarding and promoting the welfare of children and vulnerable adults. Successful applicants will be required to undertake a criminal record check via the Disclosure and Barring Service.

We are looking for a new senior member of our small, friendly Education Charity team. You will be leading the design, development, management and delivery of operations for a new national citizenship education Programme. This will include improving our core infrastructure, such as the ACT website, as we seek to engage with teachers, schools and colleges at a national scale. 

With at least five years’ experience of working in a customer-focused environment and an understanding of the charity sector, this role offers great potential to have a real impact as we build our community and achieve our educational goals.

The Association for Citizenship Teaching is the education charity and membership organisation for all those involved in Citizenship education in schools and colleges.

Our vision is for all young people to be active, informed citizens, equipped through effective Citizenship education with the knowledge, skills and experience to participate in and shape a strong, inclusive and vibrant democracy, based on equality, fairness and justice.

We provide support to schools through professional networking, expert advice, training, CPD conferences and teaching resources via our website and journal, ‘Teaching Citizenship’. We work with those in government and strategic education organisations to provide policy advice and resources to support high quality Citizenship and democracy education in all schools.

ACT is going through an exciting phase of development as we grow our networks of teachers and educators and develop our activities in line with our strategic plan. We have recently been awarded a significant grant to further embed citizenship in schools across the country, work that we will be undertaking in conjunction with Middlesex University and other organisations. 

Job purpose

To lead, develop, manage and deliver Programme operations to support embedding citizenship in schools nationally and more specifically to:

• oversee the development of our website to support the Programme
• build a communications and engagement strategy with key audiences and stakeholders including teachers, schools and a range of democracy and education organisations
• improve, manage and safeguard data.

Main responsibilities

Programme

• Lead the operational activities within the programme working closely with the Head of Education and other team members
• Lead development of ACT’s website to deliver Programme objectives and educational goals
• Manage key relationships and delivery with digital and communications agencies and contracted staff
• Work effectively with the University of Middlesex research team and the in-house education team to develop, monitor and evaluate programme impact
• Oversee and manage CRM databases
• Line manage and develop team members

Engagement

• Build our recruitment and retention strategy to engage with target audiences and stakeholders to increase website traffic, strengthen member relations, improve event attendance and meet challenging programme targets
• Design and deliver communications campaigns to engage with new and existing audiences
• Utilise the existing CRM platform (CiviCRM) and other software packages to improve and manage membership, engagement, recruitment and retention.

General

• Report progress and impact to the ACT board of trustees
• Represent ACT at external meetings within the remit of the job description
• Other tasks within the general scope of the role requested.

Person specification

The post holder should have the following skills and experience

Essential

• Degree or equivalent work experience;
• Leading and managing national projects and programmes;
• Overseeing website development;
• Using digital engagement to build membership and networks;
• Using CRM, databases and spreadsheets to manage content and data;
• Knowledge and understanding of GDPR;
• Experience of managing relationships with stakeholders and suppliers (e.g. teachers, schools, colleges, organisations and external suppliers including website/digital/communications agencies);
• Team leadership and managing others;
• Excellent strategic project coordination, problem solving, administration and team working skills;
• Excellent communications skills, including experience of developing content for websites, email communications and social media (twitter, Facebook);
• Excellent personal organisation and administration skills;
• Ability to self-manage;
• Experience of managing programme budgets;
• Delivery and solution focused;
• Microsoft software packages;
• Committed to Citizenship education in schools and colleges.

Desirable

• CiviCRM, drupal based websites and Xero finance system;
• Experience of working with teachers in schools and colleges;
• Experience of working with those in government and national stakeholders.

Hours of work:

35 hours per week (excluding lunchtime). Office hours are flexible by negotiation between 0800-1800, Monday to Friday with some out of hours work required. Occasional travel within the UK and Ireland.

Location: London/flexible

Holiday entitlement: 25 days plus bank holidays

Contract: Full Time

Salary: £45000-50000

Pension: 6% employer contribution to NEST.

For more information about this role please visit the ACT website.

Vacancy Reference Number:

HOP/P/UK-R1

Position title:

Head of Programmes

Reports to:

Programme Director

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £40,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 1st March 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Role Overview:

The Head of Programmes will ensure the implementation of the MH programmes Strategy, which encompasses the implementation of international programme. 

 The Head of UK Programmes will report to the Director of Programmes and manage the thematic programmes team.

The candidate will have demonstrable experience of successful delivery of international programmes and project management. Ideally will have experience and knowledge of WASH, Food, Health and Livelihood programmes.

Main Responsibilities:

• Strategy
  • To ensure that the MH programmes strategy and theory of change for MH programmes aligns with and in support MH’s global strategy.
  • Carry out regular performance and annual review of programmes based on strategic aims and KPI’s
• Programme Management
  • Review proposals of proposed interventions to ensure innovative projects and programmes are designed adhering to sectoral standards, principles in accordance with guideline on humanitarian interventions and best practice
  • Overseeing end to end cycle of the programme
  • Effectively coordinate and liaise with partners to successfully implement interventions
  • Ensure effective M&E arrangements through impact evaluation.
  • Ensure the programme is in line with MH policies and procedures
  • Ensure the effective use of the internal programme management system
  • Ensure all programmes are in line with due diligence, risk procedures  
• Finance and compliance
  • To ensure effective implementation of projects through progress and financial reporting
  • Develop MH programme budget
  • Ensure that all records are maintained and stored appropriately in line with MH document management and IT policies
  • Ensure documents and relevant procedures are correctly and appropriately applied.
• Networking and Influencing
  • To significantly raise the profile and visibility of MH Program
  • Represent MH on national and regional platforms. To develop understanding and support and to work in collaboration with faith-based and non-faith-based organisations
  • Using MH and other networks with local CSOs and Government bodies to promote MH UK programmes
  • Coordinate with internal stakeholders to ensure the internal visibility of MH programmes
• Capacity Strengthening 
  • Provide insight into programme trends to all relevant internal stakeholders and become a champion for Programmes internally and externally
  • Ensure the vision, values and aim of the programme continue to be embedded in all areas of work and are clearly communicated internally and externally.
  • Ensuring areas of MH are in line with current Programmes trends
  • To work closely with colleagues and partners with relevant technical expertise to ensure (planning, monitoring, fundraising, M&E and governance and other appropriate support is available for programmes.
• Communication and Marketing
  • To provide key case studies to communication colleagues, in order to create further opportunities by highlighting key stories which heighten the awareness of the Programmes
• To undertake all tasks and duties in an effective, efficient, transparent, and wholly accountable manner
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
• To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager.
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values

Education:

Essential:

• University Degree (BA, BSc).

Desirable:

• MBA, or masters level degree in International Development or related subject.

Experience:

Essential:

• Experience of programme management in low- and middle-income countries.
• Experience of leading and managing teams.
• Setting up new projects and programmes.
• Understanding of and working with monitoring and evaluation frameworks.

Desirable:

• Charities/INGO experience.
• Experience of working with institutional donors

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

About Future Frontiers

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this.

We are an award-winning education charity with an innovative approach to tackling educational inequality in the UK.  By partnering with schools and forward-thinking businesses, we provide young people with an intensive programme of face-to-face career coaching and opportunities to engage with relevant sector role models in the lead up to major crossroads in their education aged 16 and 18. 

Why we need you

We are seeking an exceptional individual to support the effective delivery of our programmes across the UK. This year we have continued to grow our reach and thanks to continued support from funders and business partners we are able to focus on our future growth and development. Dependent on growth and performance, there will be an opportunity for the successful candidate to remain within the programmes team at the end of the contract.

As a member of our management team, overseeing a talented and high performing programmes team, you'll play a key role in the organisation's future. If this excites you, we want to hear from you.

Your responsibilities

You will lead an amazing team of Programme Managers, overseeing all aspects of our programme delivery. Below are the key areas; full details are available on the attached job specification. 

• Effectively manage a team of Programme Managers
• Ongoing development of our core programme including building feedback systems and managing our pupil advisory group
• Develop key delivery systems that exist across programmes
• Department planning and reporting on key measures of success

About You

You’ll thrive in this role if you…

• Are highly organised and able to manage multiple responsibilities with competing deadlines and timelines.
• Are flexible and able to respond effectively in a changing environment
• Are a self-starter and problem-solver; you’re willing to get stuck in and step up to help build an evolving start-up into a sustainable organisation that drives real social change
• Have experience building and maintaining relationships with a variety of stakeholders (ideally young people, schools, volunteers and businesses)
• Have exceptional communication and presentation skill; you’ll be passionate, compelling, and able to inspire others around you using a clear and concise communication style
• Can demonstrate leadership and problem-solving abilities
• Have a desire to help young people develop aspirations that will inspire them to achieve their full potential

Essential requirements:

• Minimum 2 years experience working with young people in a professional capacity
• Minimum 2 years experience of managing projects to a high quality (including development of delivery processes and experience of monitoring and evaluation)
• Minimum 1 year experience of line management and successfully leading a team

Equal Opportunities, Diversity and Inclusion

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including age, disability, culture, race, gender, sexual orientation, life experiences, socio-economic background, and religion. We encourage everyone to apply for our roles.

If you would like to talk to us about working at Future Frontiers in advance of your application, particularly in regards to diversity, we strongly encourage you to contact us via email and we will arrange a call. We’d love to hear from you.

How to Apply

• Please fill out our application form by answering two questions and attaching your CV.
• Deadline: 12th March at midday
• Full details on attached job specification.

Vacancy Reference Number:

HOHR/FS/UK-R1

Position title:

Head of Human Resources

Reports to:

Deputy CEO

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £44,000.00 per annum (commensurate with experience)

Terms of Employment:

18-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 1st March 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Role Overview:

Reporting directly to the Deputy CEO, this pivotal new role will drive culture change across the charity, ensuring our change programme is underpinned by a coherent, long-term and practical commitment to building all aspects of a modern, diverse, capable workforce. In this exciting and wide-ranging role, you will deliver our strategies.

This is an exceptional opportunity for a high calibre, big picture thinker with considerable experience of advising Chief Executives and Boards and whose experience combines both strategic and operational leadership ability.  You will be skilled in driving and embedding organisational effectiveness and cultural change in line with organisational strategies.  With a demonstrable track record of delivering strategic impact, your approach to leadership will embody five core leadership traits: academic, learning, adaptable, inclusive and trustworthy. 

Main Responsibilities:

• To act as the authoritative People Strategy adviser to Muslim Hands and, where necessary, supporting the CEO in engaging with Trustees and governance Committees on key People issues, risks and priorities.
• To be a powerful advocate for Muslim Hands ambitions for workforce development and capability (paid and unpaid) by creating a visible personal leadership presence in all aspects of workforce development and culture change.
• To devise and deliver a transformative and innovative people and cultural change strategy that aligns fully with our values and Muslim Hands Strategy and sets us apart as a great place to work.
• Be an active, effective and accountable member of the organisation, exhibiting strong leadership, leading by example.
• To establish the development of our organisational learning and development agenda.
• To formulate credible proposals on all strategic considerations for our people and organisational culture – with a particular focus on increasing our equality, diversity and inclusion at all levels across the charity.
• To coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
• To create and lead a People and Culture style Human Resources function that is recognised and valued as a centre of excellence in delivering our strategic goals and organisational development priorities, offering relevant expertise and, proactively sharing insights that add value.
• To ensure all contributions from the Human Resources team fully meets expectations including quality of People Policies, Talent acquisition, Compensation and Benefits. Employee Relations and support to Senior Leadership roles.
• To exhibit Muslim Hands core values.
• To deliver and lead a People Strategy focused on culture change and organisational development intervention which creates a progressive, agile, dynamic workplace experience and environment for the future which enhances employee engagement and wellbeing.
• To work with colleagues to identify the skills, knowledge, and capability and culture of Muslim Hands needs to deliver future plans.
• To implement new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer.
• To keep under constant review the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to Muslim Hands mission.
• To lead a department that provides an effective business-focused employee relations approach.
• To lead the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations.
• To ensure that paid and unpaid colleagues have access to appropriate support to maintain their personal wellbeing and maximise their contribution.
• To ensure that all other people and volunteering policies and procedures are as robust and efficient as possible; are legally compliant, fit for purpose and take account of emerging external risk factors and support delivery of the Strategy.
• To use data proactively to improve our organisational performance and encourage business-focused decisions.
• To ensure meaningful people insight (including through regular Employee Opinion Surveys) is provided in order to assist the Chief Executive and SMT in decision making and planning.
• To keep up to date with relevant Government policy proposals and legislation, and the best practice of relevant organisations, ensuring that the charity complies with legislation and adopts prevailing best practice wherever feasible.
• To act as a professional role model that inspires, motivates and enthuses staff within the team and more widely across the charity, promoting a culture of learning, professionalism, collaboration and innovation, celebrating successes and encouraging ambition and achievement.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
• To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager.
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values
• Hold a relevant Postgraduate or Master’s degree in Human Resources Management or equivalent (Level 7) with proof of Suitable HR related experience
• 7+ years' experience in HR, with a minimum of 3 years' experience in team management / in a senior leadership role
• Expertise in Employee Relations, Employment Legislation, Policy and Procedure and the ability to recruit and train new staff and instil highest standards amongst new employees
• Thorough knowledge and understanding of current UK Employment Law
• Extremely confident communicator with the ability to easily build relationships, rapport and trust with all types of people at all levels of the organisation.
• Experience in leading a People Operations or Human Resources functions.
• Previous experience of leading operational change programmes within a HR environment
• Ability to work collaboratively with senior stakeholders and programme leads to deliver results on time, on budget and to high standards.
• Able to make connections across the organisation and provide support and challenge, working collaboratively across functions.

Desirable:

• Associate member (or higher) of the CIPD with evidence of continuous personal development
• Track record in developing and delivering HR/ People and Culture strategy and of advising HR managers and senior staff
• Previous experience of working closely with an Exec Board member, delivering clear communications on their behalf.
• Working knowledge and experience within a similar Role
• Working knowledge and experience of working within an International NGO

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

This is an immediate start interim Head of Finance role working for an International Charity. Reporting to the CEO and looking after an existing finance team of 3 people, the successful Head of Finance is required to transform the finance function, ensuring effective finance processes & procedures are in place including relevant financial reporting strategies.

The day to day duties will include;

• Reviewing existing financial controls, management systems, budgeting processes to ensure they meet business, governance and compliance needs
• Ensuring that the finance system PS Financial is set up to work to its full capacity whilst meeting the users and business needs
• Leading and managing the end of year accounts and completing the audit process including the preparation of statutory accounts
• Ensuring that the existing team is the right size and composition to meet business needs and deliver an effective service
• Working closely with the CEO and SMG to deliver 2 year international business plan, and monthly forecasts
• Ensuring that all income is processed in accordance with charity policies, Charity SORP and any other relevant compliance related to restricted and unrestricted funds
• Preparing and assisting in the charities Audit, Finance & Risk Committee

The successful candidate must be able to start asap, and must have a proven track of managing a finance function with a clear track record of creating efficiencies in its processes and procedures ideally within a charity or NFP organisation. In addition to a proven track in a similar role applicant's must hold relevant accounting qualifications such as ACCA/CIMA.

Largely a home based/ remote role the successful Head of Finance will be required to travel into the offices occasionally.

If you are interested in applying for this full time Head of Finance role through TPP recruitment please do so by sending your CV to [email protected]

We are pleased to be working with a wonderful charity to recruit their next Head of Finance.

Reporting to the Director of Finance and Corporate Services, the Head of Finance will play a key role in leading the finance function This role is responsible for ensuring a robust control environment, delivering management and statutory reporting and contributing to ensuring the long-term financial sustainability of the Charity. This role involves managing all aspects of the Charity's finances. The principal responsibilities include:

• Leading and managing a team of 3 including developing, motivating team members, fostering a positive, and collaborative team culture
• Maintaining and developing a robust control environment within the Charity ensuring risks including fraud are mitigated
• Reviewing and improving processes in the finance function to improve efficiency and reduce manual processes and use of spreadsheets. The Charity has recently introduced a new finance system, and this would build on this
• Leading the financial year-end, managing the production of the Annual Statutory Accounts in compliance with latest SORP and legislation and best practice and work with the Charity's auditors to successfully complete the annual audit
• Overseeing preparation of management financial information including month-end management accounts and forecasts and looking to improve the relevance and usefulness of information and commentary provided to aid decision-making and ensuring that the whole Charity reaps the benefits that flow from the new finance system
• Running the annual budget process for the Charity and production of forecasts
• Being the face of Finance to the rest of the Charity, liaising with other teams and acting as the primary business partner to the Directors of Strategic Marketing / Income Generation and Help, Advice and Services directorates and guiding the finance team members acting as business partners to the various teams in the Charity
• Contributing to the long-term financial strategy for the Charity
• Planning agendas for the Finance and Audit Committee, co-ordinating papers from others and preparing papers and recommendations and presenting them at the Committee meetings
• Leading on work related to the Charity's £35m investment portfolio which is externally managed and preparing papers for and attending the Investment Committee
• The holder of the role will also be expected to deputise for the Director of Finance and Corporate Services.

We are looking for a fully-qualified accountant with significant post-qualification experience who has experience of working under Charity SORP. You must be an experienced line manager with the ability to lead, motivate and develop a finance team to produce high-quality output and build successful relationships within the team remotely and in person. The successful candidate will also have experience of improving finance processes and creating efficiencies in ways of working. Strong analytical skills and the ability to see and contribute to the bigger picture whilst working quickly and efficiently at a detailed level is important in this role which will also require someone very solutions focused. Effective communication skills are essential.

This job description is not intended to be exhaustive. The post holder will be expected to adopt a flexible attitude to the duties which may have to be varied (after discussion with post holder) subject to the needs of the organisation, and in keeping with the general profile of the post.

For over 25 years, Global Witness has fought to end environmental and human rights abuses driven by political and corporate elites.  Through bold and hard-hitting investigations, campaigning, and advocacy, we have catalysed change across the world to challenge the systems that enable these harms.

Our work is needed now more than ever.

We are facing a crisis: the climate is being destroyed and civic freedoms are deteriorating.  Rampant abuse of power is pushing the world to breaking point as Governments and Big Corporations all too often go unchecked in their exploitation of our planet and its people.

For us to succeed, we need to embody the principles we fight for, strive for greater cohesion, solidarity, and inclusion internally and across civil society and stay ahead of the curve by learning from allies and other social and political movements that share our mission.

Only together can we protect one another and the planet to build a better, more just future.

About the role

Reporting to the CEO, this is an opportunity to bring your experience of achieving operational excellence and a track record of leading projects to create lasting positive change across the organisation.  Our new Director of Operations will lead experienced and dedicated teams across Finance, IT and Facilities.  You will also be an active and effective member of the leadership team making sure that we work together to set organisation direction, ensure financial sustainability, create a great place to work and ensure that those who we work with externally experience the best of us. 

About you

We are looking for a highly collaborative individual, with a ‘can do’ attitude.  You will be adept at identifying, planning for and delivering opportunities that maximise our effectiveness, support our passionate people and our board.

With a firm grasp of issues of financial strategy and sustainability, risk, data security and health and safety you are an engaging and inclusive leader with experience of leading multi-disciplinary teams. 

Working for us

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

We offer an excellent benefits package including a competitive salary and 25 days holiday (exc. Bank holidays), pension, private medical insurance and flexible working arrangements.

This appointment is being handled by our advising consultants, Starfish Search.  To find out more about the role please visit their website via the link below, where you can download a full copy of the candidate pack and apply.