Resurgo is in a time of significant growth, with new Spear centres opening each year, a further employability programme (Re-Work) created in response to the pandemic in 2020, and ambitious aims to strengthen our coaching and impact consultancy through Resurgo Consulting in 2022. The Head of People, Culture and Operations will be central to ensuring we maintain our strong team culture and stable operations while developing an organizational structure that is best positioned for this growth.

As a strong creative leader with an ability to manage projects with multiple complex priorities and think out of the box, you will be a confident decision maker and communicator, passionate about growing people, and with the exceptional emotional intelligence needed to sensitively manage people-related issues.

We would also consider a job share, where one individual has responsibility for the operational aspects and strategic goals, and the second holds the cultural, inclusion and people-related aspects of the role, so please contact the People and Culture team if this is of interest, prior to submitting an application.

Please see attached role description for full details of responsibilities and person specification.

In 2016 we were listed as one of the UK’s Best Workplaces in the ‘Great Place to Work’ Awards. In 2017 we won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes.

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

Mostly working from home

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of International Programme Engagement.

The International Programmes Engagement team is UNICEF UK’s hub of technical expertise on UNICEF’s global programmes and priorities. It is the central source for UNICEF UK of programmatic intelligence, knowledge, interpretation and strategic guidance, ensuring outcomes for children are at the centre of all we do within the UK. You will work in partnership with colleagues globally and in the UK, to ensure that UNICEF UK persuasively and accurately mobilises strategic resources to protect, promote and uphold children’s rights.

To succeed, you will have experience of influencing and negotiating with multiple stakeholders within global organisations, ideally in a resource mobilisation, advocacy and communications context. You are also likely to have directly worked within an international development agency, country programme or similar.  

Closing date: 11.59pm, Sunday 31 October 2021.

Interview date: Wednesday, 10 November and Thursday, 11 November 2021 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.We are expecting to move to a hybrid approach (part home/part office based) when our office reopens.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact our Supporter Care Line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

This is a crucial and timely role which offers the postholder an opportunity to engage in significant change management at a key moment in the life of USPG. Through your leadership, you will play a critical role in helping to transform the operational systems and processes, and workflows across the organization.

Overseeing operations and line-managing four members of staff, three embedded within USPG’s three teams, you will work directly to the General Secretary (CEO) and provide him with support in his executive function as well as in supporting the Trustees.  

Head of Operations
Salary: £48k - £50k per annum
Contract: Full time, permanent
Location: Able to work from home and at our north London office

BSH promotes excellence in the study, research, and practice of haematology for the benefit of professionals and the wider public. Founded in 1960 and with nearly 3000 members worldwide, we are the largest UK haematology organisation and the only society to cover all aspects of the speciality. As an employer, we offer a supportive and friendly environment for our people to develop their skills and make a unique contribution to our mission.

The role

This is a new role at BSH, reporting to the Chief Executive and which you will be able to shape; you will have the opportunity to recruit a more junior role to support you and the operations function.

Working closely with the Chief Executive and other Senior Leadership Team members, you will take overall strategic responsibility for our operations, compliance and governance functions, ensuring that processes, policies and infrastructure are in place to deliver the Society’s strategic goals.

By helping us to scale up our back-office function, the Head of Operations will enable us to serve our community of haematology professionals better and to make further progress with our Equality, Diversity and Inclusion (EDI) and sustainability agenda.

In return, we offer 25 days’ holiday per year, generous pension arrangements and a comprehensive benefits package. As BSH supports flexible working, this role allows you to work from home and also from our office based in north London.

Closing date:  5pm Monday 8th November 2021
Interview dates: 18th,19th, and 22nd November 2021. These will be held remotely. 

No agencies please.  

The British Society for Haematology is committed to equal opportunities and values diversity in its workforce.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website

Spark Inside is an award-winning charity that has transformed the lives of over 1,000 people living and working in our prisons. We have pioneered coaching in prisons, showing the value of coaching to change lives and systems. In the next decade, we set out to make coaching available to anyone who wants it in the justice system and aim to reach 10,000 young people with our coaching programmes.

We are one of the first organisations to take life coaching to people living and working in prison and to use systems coaching to bring together staff and prisoners in UK prisons. Our expert coaches are qualified and trained professionals. In addition to developing and delivering innovative coaching programmes, we are also committed to working with parliamentarians and government officials to influence criminal justice policy, and shift the perception of people in prison, platforming their voices and highlighting their unlocked potential.

In addition to our coaching programmes for people in prison, we have also begun coaching prison staff and young people in the community.

We’re hiring a Head of Finance and Operations to join our Senior Leadership Team. The post holder will lead on financial management, financial processes, office systems (including IT), and central administration. In addition, the Head of Finance and Operations will work closely with the Chief Executive and colleagues in the development of the charity. The role works closely with Spark Inside Treasurer and administers the Finance Committee of the Board.

We are looking for a qualified accountant who can both think strategically and who is also able to see the details and work in a ​‘hands-on’ problem-solving way. In short, we need you to take full responsibility for the back office functions of Spark Inside, achieving excellent results.

Please see attached job description for more information and how to apply. 

Spark Inside is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Harris Hill is recruiting for a Head of Operations, Finance and Development - (To Dec 2022 - Fixed Term Contract), for this environmental charity based in London

* Reports to: CEO
* Flexible working: 2/3 days a week will be based in their London office
* Time: Full time
* Contract Length: Fixed term maternity cover to December 2022
* This is a hands-on broad role covering, Operations, Finance, Grant Management and an outsourced HR
* Salary: £70.000pa

Responsible for managing multiple business-critical areas, the successful candidate will be a strategic thinker with excellent financial acumen, able to provide organisational leadership on all aspects of finance, fundraising, governance, compliance and HR.

On top of your normal Finance activities, you will oversee income generation across all revenue streams and will be directly responsible for creating grant budgets, preparing forward-looking financial scenarios and tracking expenditure against a complex set of grant funding streams. You will have a detailed grasp of the fundamental issues of financial control, reporting and strategy and proven past success in a comparable role.

You will provide board and governance support to enable effective decision making and will have a critical role to play in ensuring good governance, with responsibility for operational compliance, policies and processes. Excellent attention to detail, integrity, and resourcefulness will stand you in good stead, as you seek and deliver solutions in a fast-moving environment and provide advice and guidance to the wider team on a broad remit of issues, including compliance, people management and legal matters.

Managing a team of three, you will have a personable and assured leadership style, and will be able to rapidly build strong and mutually productive relationships with highly expert colleagues. You will be inventive, with ideas for shaping organisational culture, and hold an understanding of not-for-profit governance and current legislation.

Anthropocene Fixed Income Institute (AFII) are partnering exclusively with Robertson Bell to recruit a Head of Operations and Finance on a permanent, full-time basis. Launched in 2020, AFII is a global non-profit organisation with the aim to empower fixed income markets to drive global climate transition at speed and scale.

AFII are now seeking an excellent Head of Operations and Finance who will report to the Executive Director and be responsible for ensuring the smooth and efficient running of the organisation by providing leadership in all operational and financial matters including HR, IT, and Risk management.

The key responsibilities will be:

• All financial matters, including budget development, planning & reporting; managing the accounts, payroll and financial reporting of project funded activities and grant programmes
• Financial management and strategy - taking a leadership role in the financial strategy, including medium to long term financial planning and risk management
• Providing financial data for business plan and major grants applications
• Oversee overall financial management, planning, systems and controls
• Management of budget in coordination with the Chief Executive and Executive Director
• Prepare draft audit accounts and be a liaison with the externally appointed auditor
• Establish/oversee policies and procedures by which AFII’s efficiency and effectiveness can be evaluated
• Play a significant role in long-term planning towards operational excellence
• Ensuring that business operations are efficient and effective and that the management of resources and budgets is properly conducted
• Ensure we have an excellent HR function with policies and practice that meet the needs of the organisation and promote AFII culture
• Ensure we have the best affordable IT infrastructure and resources
• Contribute to the review and update of the Risk Register
• Ensure compliance with statutory and other regulations where appropriate 
• Managing the interface and contract management of various outsourced providers (IT, Legal, HR, Finance etc)

The organisation:

The AFII strategy is three-fold: (1) “Initiate Movement” by creating cutting edge, intellectually robust ideas and research on how to shift fixed income markets to support climate change; (2) “Accelerate Movement” by converting ideas into practical solutions for investors to make better decision when investing in climate change; (3) “Generate volume” of fixed income capital flows to climate friendly investments through targeted communications, advocacy and outreach.

The organisation is entering into an exciting new phase of development and growth since its launch in 2020. Striving for operational excellence will be key to achieving AFII’s growth potential and impact. 

Essential requirements:

• The successful candidate will have a full CCAB qualification and proven experience operating at a senior level
• Demonstrable experience in setting up new operational systems and processes, with the ability to plan strategically for future growth
• Experience working in a start-up is highly desirable
• Candidates must have excellent communication skills and be able to take leadership in all areas of responsibility
• Candidates must have a can-do attitude, with the ability to identify and implement operational needs in an organisation
• Please note knowledge of charity SORP is essential in order to be considered for this role

This role can also be offered on a part-time basis.

AFII’s head office is based in central London, however substantial home working can be considered.

The closing date for applications is 20th October 2021. Applications will be under constant review before the closing date so please submit your application to our retained search agent Robertson Bell. Apply now to be considered!

Are you passionate about organising and co-ordinating Training & Development, and would you like to work in a friendly and supportive team?

Then we are pleased to invite applications for the following opportunity:

OPERATIONS AND TRAINING MANAGER (London)

HOURS: 37.5 hours per week, from Thursday to Monday (mandatory requirement)

SALARY: £35,000.00

BASED AT: BoB Head Office (currently 69 Warwick Road, London SW5 9HB), with weekend work at BoB’s service centres (several locations across London).

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for an Operations and Training Manager to help develop our peer run services, support, and supervise our service managers and help deliver training to our volunteers and staff.

We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.

You will work closely with the Chief Executive to develop and promote this exciting, and growing organisation across seven London boroughs. The post will include weekend working (Thursday to Monday) and is initially for one year, with the potential to extend.

Closing date: Friday 29th October 2021

The job description and person specification can be found below. 

JOB PURPOSE: Responsible to ensure the efficient operations of the charity and the ongoing improvement and development of the services centres in line with the agreed business plan and BoB’s policies and procedures; and to manage, train and develop the team of managers and volunteers running the service centres.

REPORTS TO: Chief Executive

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

1. Management & staffing

• Responsible for the smooth and efficient running of all service centres
• Supervise, guide, motivate and engage a team of currently 22 managers and volunteers to achieve performance, in line with required service levels and contractual arrangements. In particular, this includes the regular performance management of 7 direct report Lead Managers according to the charity’s processes. It ensures the proper staffing of all service centres and ensures that lead managers manage and supervise their own direct reports and the team of volunteers according to the charity’s processes.
• Undertake regular supervision sessions with Lead Managers and conduct annual appraisals.
• Organise staffing rotas to ensure local services are open at agreed days and times and step in as locum Service Manager to cover sick leave and holiday entitlement, as an emergency, if necessary.
• Convene and help to chair the monthly Service Managers’ meeting and other meetings as necessary.
• Ensure that all managers understand and abide by relevant legislation and organisational policies and procedures.
• Support the Chief Executive on various projects as defined by the Chief Executive and/or the Board of Trustees.

2. Training & development

• Identify the training and development needs of the managers and their volunteers, including if appropriate accreditation, and report to the Chief Executive.
• Develop and deliver information programmes and training workshops on a regular basis as determined by the Chief Executive.
• Support the Service Managers to deliver/organise training to their volunteer teams on a regular basis.

3. Funding and finances

• Monitor the budgets for each of the Build on Belief services, in conjunction with their Managers and ensure that services operate within agreed budget limits. 
• Ensure that all required documents (such as attendance registers, petty cash spreadsheets, timesheets etc) are submitted by the service managers in a timely and accurate fashion.
• Actively participate in various activities to raise funds for the charity; promote the charity and its work, and work with the Chief Executive and managers to identify sources of funding from the voluntary and statutory sectors.

4. Services development

• Support the Service Managers to innovate, develop and deliver a range of social activities for their respective centres. Ensure that all activities in the service centres remain relevant and innovative.
• Help develop information systems and gather quarterly intelligence around the impact of the service centres on its users, organise the regular evaluations of the services offered to volunteers and service users and actively engage, involve, and consult with service users regarding on-going service development, and report monthly to the Chief Executive.
• Ensure the services provided by Build on Belief are run in a safe, supportive, inclusive, and non-discriminatory fashion and work within the aims, objectives and ethos of the charity.

5. Marketing & public relations

• Act as a champion of the charity. Promote and represent Build on Belief services to service users and service professionals in the Borough(s) where Build on Belief operates.
• Facilitate the building and maintenance of constructive and supportive relationships with our partner organisations.
• Maintain regular good communications internally and externally with local partners, commissioners and other key stakeholders and contacts.

6. General.

In carrying out the above duties the post holder will:

• Work closely with the Chief Executive to optimise their respective roles.
• Seek to improve personal performance, contribution, knowledge, and skills.
• Ensure the implementation of all Build on Belief Policies and Procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the role.

This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA

Required Experience

• Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
• Minimum 3 years’ experience for managing/supervising a team successfully within the substance misuse, recovery, or allied fields (e.g., mental health, criminal justice)

Knowledge and Skills

• Educated to at least degree level OR with a relevant vocational qualification OR demonstrable equivalent experience in the substance misuse, treatment and recovery mental health or homelessness fields.
• Proven people management skills (i.e.: motivate, engage, supervise a team of local managers to improve the service delivery.)
• Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
• Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
• Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
• Good computer skills in the use of Word, Excel and Power-point.

Personal qualities:

• The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
• Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
• Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
• Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)

As Head of Programmes you will be leading the team that works with young people and partners to plan and deliver engagement opportunities that enable young people to find their collective voice and use it for social and political change.

As the national youth council of the UK, we bring young people together through our membership network and a range of partner programmes to advocate with and for young people. We are a small but ambitious charity working across the UK to empower young people and to use our national mandate to influence UK Parliament and the Government.

You will be an experienced leader with experience of working with young people, ideally within a youth participation setting. You will bring your passion for youth work and youth engagement to help the British Youth Council to increase our reach and impact, ensuring that all our activity is delivered in a way that is equitable and inclusive, and that puts young people front and centre.

As part of the leadeship team you will be shaping the charity and working closely with our Board who are all young people.  As Head of Programmes you will also be the lead for safeguarding within the charity.

The British Youth Council is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safe recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working across our services.

This is one of four team leader roles within the Programmes Directorate, with responsibility for two main programmes: our longstanding global Award and Development Programme and our new Changemakers Programme (launched in 2021), which we are delivering in partnership with the UK Youth and the Centre for Mental Health.

The post-holder will be responsible for ensuring the planning and delivery of quality, impactful programmes that harness the power of youth social action, providing thought leadership for the organisation in this area. In line with the commitments and ambition set out in our new strategy the post-holder will also be responsible for identifying and cultivating new programme partnerships and funding opportunities to support the growth and sustainability of our work with and for young people.

JOB DESCRIPTION

 1. Programme effectiveness and impact

• Work with the Impact and Evaluation team to embed a culture of evidence-based programming within the team, helping develop appropriate systems and processes to support monitoring, evaluation and learning.
• Maximise opportunities for young people to engage meaningfully and inclusively in the planning, delivery and review of our Award and Development and Changemaker Programmes.
• Provide thought leadership on youth social action – both within the team and across the programmes directorate more widely – ensuring our thinking and practice is informed by latest insights and sector learning on how to effectively engage and support young people as social leaders and activists.
• Oversee the operational planning, delivery and review of our programmes, ensuring learning and good practice is captured and shared across the directorate.
• Work with the Director of Programmes and Policy Coordinator to identify opportunities for policy engagement and influence, actively seeking ways to platform youth voices and share insights and learning from programmes.
• Work with the Communications and Impact and Evaluation teams to develop robust and compelling resources to communicate programme impact to our core audiences.

2. Programme partnerships and funding

• Ensure the effective management of existing programme partnerships, including through regular communications and quality reporting, to support funding, delivery and policy objectives.
• Work with the Directors of Programmes and Fundraising to identify and cultivate new partnerships to support programme funding, delivery and policy engagement
• Develop pitches, products and funding proposals accordingly, in collaboration with programme managers and the fundraising team.

3. Team leadership and management

• Build a cohesive and engaged team that embraces The Diana Award’s core values and has a culture committed to reflective learning, accountability and impact.
• Ensure the team has clear shared and individual work plans in place with measurable KPIs and regular supervision, appraisals and team meetings to monitor progress.
• Manage the team budget, monitoring expenditure across the different funding streams and working with the programme managers and finance team to prepare reports for funders.
• Encourage and support the team to engage in continuous professional development, signposting and seeking opportunities as relevant.
• Ensure safeguarding policies and procedures are fully understood and applied within the team, supporting ongoing learning and escalating any issues arising to the safeguarding forum.

4. Senior management

• Contribute to the overall leadership and management of the Programmes Directorate.
• Contribute to the wider management of the organisation, ensuring effective business partnering relationships are in place with key functions eg. comms, operations, I&E, fundraising etc.
• Represent the organisation externally as required.
• Undertake any other reasonable duties as may be required.

Are you passionate about supporting young refugees and asylum seekers to improve their lives and reach their potential? Do you have exceptional partnership development skills and the drive to lead dynamic teams to have a real impact?

As Head of Services you will be focused on ensuring services and activities are values and outcomes driven, with excellent internal processes for project design and delivery. You will be focused on building strong local partnerships and influencing local practice and networks.

The Role
Lead the development of the delivery team
Be a key member of the Senior Management Team
Lead on the development of the youth development programme, trialling new projects for different groups of young people
Lead on the development of the casework service, holding quarterly casework team meetings
Lead on the development of the advice and support hub
Develop effective, well managed partnerships to support our service delivery and influencing objectives
Be the organisational lead/deputy on Safeguarding and Child Protection
Develop and manage project and staff budgets for the delivery team

The Candidate
Working at a senior level within an organisation
Experience of Leading and managing teams
Deep knowledge of the UK asylum and social care systems for unaccompanied asylum seeking children, young asylum seekers and refugees
Excellent knowledge of child protection issues and safeguarding processes
Understanding of the challenges experienced by young refugees and asylum seekers in London
Significant Programme/project development experience
Significant Project management experience
Experience of both group work and casework with refugees and asylum seekers
Experience of working in partnership with other organisations
Significant experience of safeguarding

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Are you passionate about supporting young refugees and asylum seekers to improve their lives and reach their potential? Do you have exceptional partnership development skills and the drive to lead dynamic teams to have a real impact?

The University of East London Students' Union is a membership organisation set up to ensure students are empowered to have a full university experience. We offer our members opportunities to meet new people, explore interests and establish mechanisms to improve their course and University.

The new head of finance and administration will lead the strategic and operational finance function to ensure effective financial management. This will involve modernising the service offer, systems, policies and procedures, including bringing back in house the accounting and payroll functions. They will play a key role in developing the financial literacy and skills of staff, student officers and student groups.

Ideally, you will be CCAB/CIMA qualified. However, we will consider applicants from CCAB/CIMA part-qualified applicants with at least five years’ experience. You will have significant experience in a finance role including preparation of budgets, monthly management accounts, forecasts, year-end financial statements and other reports. It would be helpful if some of this was in a charity or social enterprise. Students’ Union experience is not essential.

This is a part-time role (0.6 FTE, three days).

Head of Finance

12 month FTC

£50,000

Hybrid Working ( in the office 1 day per week)

Office in SE London

Reporting into the Director of Finance

You will be a qualified accountant, with excellent financial accounting skills and experience of providing support and collaborating with other teams.

Main Duties & Key Responsibilities:

Responsible for developing and delivering management accounting and forecasting services.

At an operational level, the overriding purpose of the role is to drive efficiencies to allow reinvestment into the quality of teaching, learning and facilities.

The role will work closely with budget holders at to ensure financial information is communicated clearly, consistently and actioned appropriately.

Providing high quality budget setting, forecasting and performance monitoring processes for the Organisation that provides organisational focus and supports sound decision-making throughout the organisation.

Analysing results and implementing effective plans to drive success of the organisation. Highlighting areas of risk and opportunity for appropriate action and intervention.

Supporting budget holders on a day to day basis with accurate, reliable and professional guidance in the management of their respective budgets.

Supported by a team of 3