Head of operation jobs in Westminster, greater london

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 11-19 across the UK, and you can help make a real difference. As our Project Coordinator, based in Wales, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're self-motivated and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role and hear from our Chief Executive about our charity's ambitions in our Applicant Information Pack.

Person specification 

WE ARE LOOKING FOR SOMEONE WHO:

• Has a passion for our cause.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.

DESIRABLE:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 22 February 2026.

Interviews will likely be held during the week commencing 2 March 2026.

Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

We are looking for a conscientious and skilled coordinator who understands how vital administrative tasks are to a well-functioning, smooth-running organisation. You are a big picture thinker with an eye for detail, someone who can support us in grounding our big ideas in reality, helping to ensure our work is clearly documented, replicable, compliant with relevant legislation, and that it contributes to making a big impact for the social sector. 

You love to collaborate cross-functionally and have a knack for understanding and maintaining the ecosystem of a cohesive and impactful organisation. You’re looking to join a small, friendly, and respectful team with an outsized impact, where your ideas and contributions are valued and where you are trusted to work in a way that suits you.

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.

You'll be part of a kind and collaborative five-person staff team that works closely with a talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

Essential qualities

• Proactive, can-do attitude - if in doubt, we’ll figure it out!
• A highly organised, process-driven problem solver.
• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You are self-directed and goal-oriented, and like working independently or managing without direct authority.
• You thrive in an environment where every day is a bit different, and are happy working flexibly and adaptably. You can switch between big-picture and detail-oriented thinking.
• You are committed to equity, diversity, and inclusion.
• You are a collaborative team player, and happy to jump in and help out when and where needed. You care more that good things happen than who gets the credit.

Essential skills

• Personable and skilled at relationship building and communicating with a variety of people - we work in a small, hybrid team, and with a wide variety of volunteers, charity partners, and other stakeholders.
• Skilled at collaborating with/managing people who are not your direct reports (e.g. colleagues, volunteers, trustees).
• Comfortable juggling multiple projects and priorities and making decisions about what to prioritise accordingly.
• Familiarity with digital software - currently we use Google suite for email, diary management and documents; Beacon CRM; Monday for project management; and Slack for team and volunteer communications. You may not have used those exact tools but you are comfortable with learning new tools and processes, to the point where you can clearly document processes and train others.

Desirable

• Experience of working and/or volunteering in the UK charity sector.
• Knowledge of charity governance / legislation.
• An interest in the use of data to support decision making in the third sector.
• Experience of working or collaborating with volunteers.

What we offer

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to switch your hours one week, or take time out of your working day to go to a dentist appointment, sit an exam, or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk. 
• 5% employer pension contribution.
• 11 days holiday (27 days pro rata).
• Employee Support plan including medical and dental assistance.
• We will provide you with a comprehensive onboarding plan, where we will identify any additional training needs to support you in your role and arrange for training at a time/place/pace that suits you.

Working hours and location 

This is a part-time role (14 hours per week). You can do this across two or more days, depending on your preferred work pattern. Working hours are flexible, but we ask that at least 75% of your working time is within the hours of 10am and 6pm UK time, in order to facilitate team working and real-time collaboration.

This role will ideally be hybrid / London-based. We can currently provide London office space on Mondays (Victoria), Thursdays (Shoreditch) and Fridays (Victoria). (Please note we don’t currently have any other staff members in the office on a Friday.) We will occasionally hold team days in London - you will be given advance notice of these dates. We may be able to offer remote working for an exceptional candidate, but our preference would be for a hybrid schedule with at least one day in the office (Monday or Thursday) per week - please note this could be a shorter day, e.g. 9-3 to accommodate other commitments.

You must have the right to work in the UK.

How to apply

The deadline for receipt of your application is 9am, Monday 23 February. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages to explain why this role appeals to you and how you meet the experience, skills, and qualities listed above using the STAR (Situation Task Action Result) approach. We would also like to know:

1. What made you decide to apply for this role?
2. How do you stay organised? Again, this can be an example from your work, study or personal life.
3. Can you tell us about a time when you have had to step outside of your comfort zone or usual role, either in a job or an example from your life outside of work? What motivated you to get involved and what was the outcome?

All applications will be anonymised before shortlisting.

A note on use of generative AI

We know a lot of people use generative AI tools like Chat GPT to help them with job applications. We don’t encourage this, but if you do want to use it, we recommend asking it for suggestions on relevant things to include, get it to give you them in bullet points, then write the application yourself. We really want to hear from YOU, the human, in your authentic voice. It helps you to stand out, and helps us figure out if you're really and truly a good fit for the role. We do not use AI to assist us with reviewing and shortlisting applicants.

Equity & Diversity Monitoring

Please consider filling in the Equity & Diversity Monitoring Form linked in the Job Description attachment. This is entirely voluntary and anonymous and will not affect your application in any way.

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability.

The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups which are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have at contact at datakind dot org dot uk.

We will treat the data you provide in your application in accordance with our Privacy Policy.

This is a demanding role where you will support the Fundraising Director in effective management of the fundraising teams across our UK centres and the central expertise in Trusts, Major Gifts and Partnerships.

You will assist the Fundraising Director to plan and organise a broad range of fundraising activities; formulating and adjusting plans as required.  Additionally, the Fundraising Director will depend on you to lead or assist on specific projects.   
 

You will act as gatekeeper regarding access for fundraising teams to the Fundraising Director which will involve utilising strong understanding and sound judgement skills across a number of activities.

JOB PURPOSE 

The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. 

They are responsible for:

Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:

• Service users have a safe and welcoming place to access and work towards positive change.

• That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.

• That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.

• That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services

• Ensuring the service meets best practice requirements.

• Managing, leading, motivating and developing the staff team.

• Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.

• Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.

• Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.

• Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. 

MAIN TASKS 

Care and Support of Service Users

• Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. 

• Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.

• Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. 

• Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. 

• Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. 

To Lead and Manage a Team

• Providing leadership and day to day management & supervision of a team of Resettlement Workers

• Management of Resettlement Team staff rota.

• Taking the lead in recruitment and selection of new staff and volunteers to the team.

• Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.

• Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.

• Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.

• Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.

• Managing the rota and workload of the team to ensure that adequate cover is provided at all times.

• Ensuring the health and safety of team members. 

• Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.

• Operating The Passage’s disciplinary and grievance procedures where necessary.

Resource Centre Management

Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:

• Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.

• Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. 

• Prompt follow up of maintenance issues.

• Liaison with the Facilities Team to ensure provision of quality and seamless service management.

• Processing and responding promptly and objectively to complaints from service users and other agencies as required.

• Ensuring property related risk management and assessment procedures are followed by all team members.

Networking, Liaison and Resource-building

• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

• To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored

• To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.

Information Management

• Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).

• Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.

• Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.

• Participating in the production of promotional information in relation to The Passage’s services.

• Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. 

• Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. 

Finance

• To liaise with the Finance team in the preparation of project budgets.

• To monitor the service’s income and expenditure in line with the budget. 

• To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. 

GENERAL RESPONSIBILITIES 

• To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.

• To adhere to The Passage’s Policies and Procedures at all times.

• To provide or arrange cover for other members of the team and division as necessary.

• Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.

• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.

• Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff

• Attend and participate in internal & external divisional and team meetings and other forums as required.

• To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements.

This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description. 

The role

Are you a social media and paid expert that wants to change the world? Have you spent your career building your digital skills, and you now want to use them to tackle the biggest issues of our time? Do you want to create paid and organic social solutions that drive impact in the real world?

If you want to work with leading non-profit and good cause clients, helping them launch campaigns on issues like the climate crisis, renters rights, tech freedom, combating misinformation and hate speech - join our growing team of world-class communications talent at 89up.

Who are we?

89up is the global agency for not for profits and good causes. Our mission is clear: to help our incredible clients tackle the world’s greatest challenges, with a focus on climate action, social justice, economic fairness and helping to deliver the UN sustainable development goals.

We work with organisations across the UK, Europe, US, and beyond. Across the agency we deliver public relations, creative campaigns, website development, advocacy, insights, and mobilisation. 

Our insight-led approach builds award-winning campaigns that drive meaningful change. .

You are joining a team of people who…

• Are passionate about driving change

• Love tackling complex problems and inspiring action

• Believe in collaborative working and creating integrated solutions

• Want to create industry leading work for causes that matter

Who are you?

In this role, you will work on some of the world’s most pressing issues - you will create and launch best in class digital campaigns that mobilise audiences across the world to make change.

We are looking for a digital and social expert, who has varied digital campaigning expertise: you will lead and implement paid and organic campaigns, analyse audience and insights data,, and co-develop multi-platform creative ideas.

You will build relationships with a broad range of clients, advising and consulting on how they can launch genuinely innovative digital campaigns - delivering fantastic results and measurable impact.

Ideally, you will be someone with 3-5 years experience activating digital campaigns in a communications agency or inhouse. You will need to have both a strategic and hands-on approach, and you will have in-depth knowledge of all digital and social media channels, in particular Meta, LinkedIn, X, Search, web and analytics.

Key responsibilities

Campaign management/optimization

• Develop efficient and effective multi-channel digital campaigns, that integrate into wider strategies to help our clients change the world

• Developing and implementing paid media plans including forecasting, KPI setting and audience development for channels including: Google Ads, Linkedin, Meta, TikTok, Twitter/X and beyond.

• Develop standout social content concepts that are tailored to each platform’s best practice – from thumb-stopping hooks and visuals to smart use of formats, trends and tools.

• Run paid and organic social media campaigns - from drafting copy, setting up paid social media advertising, and developing digital strategies. 

• Leading the analysis of campaigns in real-time and on a going basis, to recommend and deliver optimisations against key metrics e.g. impressions share, quality score, conversion rate and budgets.

• Undertake social media analytical work with support from social listening to social mapping

• Work within our integrated team structure - helping to developing campaign solutions that use digital alongside PR, advocacy, insights, web and design to create impact

• Concept and co-create/brief petition text, social copy email journey text, news stories, letters, articles and campaign case studies based on performance analysis

Team management

• Line management of Mobilisation team Junior executives

• Account leadership – helping to lead client strategy in conjunction with the wider team & representative from the agency leadership team

• Undertake research for clients or new business proposals and present them to potential new clients

Strategic account management

• Proactively manage and work with a portfolio of clients working on campaigns that are changing the world

• Understanding your clients’ organisational objectives, building strategies and implementing work that smashes KPIs

• Building an understanding of your clients campaign goals and issue areas - delivering integrated digital solutions and continuously planning across channels and platforms

• Becoming the primary point of contact for your clients – leading weekly calls and monthly meetings

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Purpose of the Role
The Administrator provides essential support across the organisation by maintaining accurate records, supporting compliance, coordinating communication, and ensuring efficient daily operations across the organisation.

Key Responsibilities

1. Records & Compliance (H&S, Training, Equipment)

• Maintain and update relevant staff records, including training logs, H&S documentation, equipment registers.
• Ensure relevant certificates, training dates, and compliance documents remain up to date.
• Organise appropriate and timely delivery of IT, phone and other equipment as required and in liaison with relevant suppliers as appropriate.
• Provide staff IDs, access cards and keys as required.

2. Database, SharePoint & Digital Filing Management

• Maintain relevant organisational databases and digital filing systems.
• Manage SharePoint folders and ensure documents are stored, updated and accessible.
• Support staff with document retrieval and information management.

3. Finance Administration

• Review and submit invoices for approval and maintain records of purchases on credit and debit cards and submit on a timely basis for processing.
• Liaise with the Finance Team to resolve queries and ensure timely payments.
• Maintain accurate administration logs.

4. Office Supplies & Stock Coordination

• Monitor stock levels for both sites and reorder supplies when required.
• Maintain records of stock usage and deliveries.

5. Internal Communications

• Prepare and distribute internal staff updates as appropriate – ideally in liaison with the communications team unless urgent.
• Support organisational communications and notices where needed.

6. Event Planning & Administration

• Maintain logs for events and support planning documentation.
• Assist with scheduling, preparation and administrative tasks for events and meetings.

7. Facilities and Property (including Health & Safety & Fire Compliance Records)

• Maintain and update organisational and building H&S records, including fire safety certificates and compliance documents.
• Organise building maintenance as required.
• Monitor outstanding actions and ensure timely updates.
• Be a qualified first aider on site.
• Book H&S-related training and track attendance.
• Support coordination of fire alarm testing, fire drills and related documentation.
• Support with reception duties as required.

8. Project Administration & Reporting Support

• Assist teams with project documents, data collection and reporting processes as required.
• Maintain project logs and support updates to reporting templates as required.

9. Phone & Admin Inbox Management

• Monitor admin and info inboxes, responding to or redirecting queries appropriately.
• Answer incoming calls and provide first-line administrative support.

Contract Type: X2 Permanent

Assessment Centre: 4th of March in-person at our South London Centre

We currently have a few Youth Development Lead (YDL) roles available, so please check out those adverts too. You will only need to submit one application, even if you are interested in multiple YDL opportunities. 

Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in your local area?

Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!

You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.

Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true!

Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.

And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.

At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.

Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.

Sadler’s Wells commissions, presents and produces more dance than any other organisation in the world, with programmes and productions in the UK, global tours with performances in venues in 53 countries to date and our pioneering Digital Stage. Operating across three distinct venues and four theatres in London, Sadler’s Wells Theatre, the Lilian Baylis Studio, the Peacock and the newly opened Sadler’s Wells East, our aim is to reflect and respond to the world through dance. We enable artists of all backgrounds to create dance that moves us and opens our minds; sharing those experiences with the widest possible audiences to enrich their lives and deepen their understanding of what it means to be human.

About the Role

The Director of Finance, Data and Systems leads the delivery of high‑quality financial stewardship and strategy, providing expert oversight of finance, data and systems across all Sadler’s Wells venues to support organisational performance and decision‑making.

Working as part of Sadler’s Wells’ senior leadership team, you will act as a trusted advisor to the Co-Chief Executives and the Board, ensuring robust organisational financial planning, risk management, and ensuring resources are effectively aligned to deliver impact for audiences and wider stakeholders.

Key duties will include:

• Act as a strategic advisor to the Co-Chief Executives, trustees and other key stakeholders on all financial matters.
• Prepare and present financial updates to SLT, the Boards of trustees and relevant sub-committees.
• Lead the Finance and Data & Systems teams (3 direct reports and a wider team of 18)
• Advise the Board with clear, insightful financial reporting and recommendations.
• Lead the finance and accounting strategy to optimise the organisation’s financial performance
• Strategic oversight of Data and Systems department, ensuring the operational infrastructure is fit for purpose, and seeking to optimise the use of data to support improvements across the organisation.
• Lead the financial management plan, including setting and management of budgets, and provision of robust and relevant financial and management information to senior management, trustees and committees, and all budget holders within the organisation.
• Provide financial vision and forward financial planning and identify risk and maintain oversight of relevant mitigation measures.
• Ensure accurate and timely year-end accounts and audit processes, in line with Charity Commission requirements and applicable accounting standards (e.g. SORP).
• Responsible for the governance of the three corporate charities, subsidiary company and board subcommittees through maintenance and development of a risk management framework, financial systems and internal controls.

About You

You will be a CCAB qualified (or equivalent) accountant, with experience operating at Director of Finance, Chief Financial Officer level or within an equivalent senior finance leadership role. Applicants seeking a step up are encouraged to apply but must strongly demonstrate relevant prior experience of leading finance teams operationally and strategically.

You will have experience of reporting into Boards and sub-committees with the ability to translate and present complex financial data to non-finance audiences.

Candidates from all sectors are encouraged to apply but must demonstrate an interest in the work Sadler’s Wells undertakes as a world-leading performing arts venue.

Candidates must have the right to work in the UK. 

What We Offer

• Salary of £120,000 per annum
• Hybrid working – 3 days per week in-office. As this position requires close collaboration across teams a strong in-person presence is encouraged across all four venue sites.
• Annual Leave of 25 days annual leave per year
• Life assurance policy of twice annual salary
• Discretionary access to tickets for performances and staff discounts at the Garden Court Café and Park Kitchen and Bar

More Information

           Application Deadline: Sunday 22nd February
           First Stage Interviews: Monday 9th and Tuesday 10th March 2026
           Second Stage Interviews: Monday 16th March 2026

Sadler’s Wells is partnering with Ivy Rock Partners in the recruitment of this role. For further information please contact Holly Arrowsmith at Ivy Rock Partners for further details.

All direct or third-party applications will be forwarded to Ivy Rock Partners.

Recruitment Statement from Sadler’s Wells

We welcome applications from people from all backgrounds who feel they align with our mission, vision and values. We are international and multicultural on our stages, and we want to reflect that in our organisation. By celebrating difference and incorporating diverse points of view and experiences, we can become closer to our artists, audiences and the communities we serve. 

We are proud to be a Disability Confident employer meaning we have been certified by the government as actively taking steps to attract, recruit and retain disabled workers.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.

Position

MSF UK is looking for a creative and collaborative Multimedia Producer to join the new (and growing!) Brand and Content team. This is a fantastic opportunity to work with passionate and talented colleagues in a fast-paced environment, producing social media and digital content that builds awareness, raises money, inspires action and sounds the alarm for the world's biggest medical crises. As the ideal candidate, you'll have stellar video production skills with motion graphics experience, backed up by strong digital design capabilities. You'll bring energy and a bucket load of creative ideas and you'll help coordinate cross-channel teams to deliver outstanding communications.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in London Office (Wednesdays and Thursdays)

Salary: £40,682.16- £49,722.64 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

Creative ideation and production of high performing, short form native social media content (paid and organic, with a focus on video) in collaboration with the social media team; translating and evolving the brand into a strong social media identity; project management support for cross channel content projects. This role is ideal for someone who has a background in design, video production and motion graphics with an instinct for good storytelling and experience in applying both to short form social media and digital advertising content production.

Content creation will predominantly focus on adapting content sent by international teams for the UK social media environment and UK brand, working with content from our database and shooting with teams in the UK office. There will also be opportunities for feeding into briefs for UK driven story collection and working with the materials collected to develop brand focused impact content. 

Knowledge, Skills & Experience:

Essential

• Strong design and visual identity background, with proficiency in motion graphics and basic illustration and animation,
• Expert in Adobe Creative Cloud (After effects, Animate, Premiere Pro, Photoshop, Illustrator, InDesign) 
• Proven experience of developing ideas for, and producing native social media content that both holds attention and reinforces a consistent, professional brand personality identity
• Strong digital marketing and communications understanding 
• Ability to translate and evolve brand guidelines in a social media context 
• Experience creating engaging title sequences, idents, transitions, basic illustrated animations, kinetic typography, moving infographics and basic visual effects for digital and video content 
• Lives and breathes social media, keeping up to date with trends and experience developing content that allows brands to capitalise on them in an authentic way
• Strong understanding of audiovisual storytelling 
• Strong and versatile portfolio showcasing design and video production skills and creativity, particularly in short form, vertical video channels 
• Proven ability to adapt visual style and tone to suit a wide range of audiences, formats and disciplines 
• Strong creative skills including comms and content idea generation, problem solving, storytelling – be an ideas factory!
• A source of inspiration and creative education for others, particularly around social media creative 
• Flexibility and ability to work under very tight deadlines 
• Proven ability to manage projects independently 
• Commitment to the aims and values of Médecins Sans Frontières 
• Highly experienced in the practical use of personal IT equipment and Microsoft Office 365 suite.
• Highly experienced in effectively collaborating and communicating within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer 
• Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex organisation 

Desirable 

• Proficient in camera operation/lighting/sound 
• Understanding of accessible/inclusive design principles and experience of implementing accessibility guidelines 
• Comfortable taking a brief but also supporting non-comms/content experts to express their design needs and draw out the information you need to get a clear brief 
• Experience of collaborative workflow and asset storage systems 
• Sound project management and workshop facilitation experience 
• Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please check that you have included the following in your application:

• An up-to-date CV 
• Letter of Motivation, which is a supporting statement demonstrating how your skills and experience position you to meet the key accountabilities of the role 
• Links to your portfolio or examples of your work – please include full links rather than hyperlinks 

Incomplete applications will not be considered. We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

Recruitment timetable:

• Closing date for applications: 15 Feb 2026
• Pre-screening Task: Candidates who are longlisted will be invited to complete a pre-screening task designed to assist us in shortlisting.
• Interview: Week commencing 23 Feb 2026
• Projected start date: April 2026

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

Statutory fundraising manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the role

We’re looking for a Statutory Fundraising Manager to lead and grow our statutory income at a pivotal time for Sense. Statutory fundraising is a key growth area, and this role will shape our approach to securing funding from government bodies, lottery funders and public sector partners.

Working closely with the Head of High Value Relationships, the CEO, and senior colleagues across operations and finance, you’ll develop and deliver a clear statutory fundraising strategy. You’ll collaborate with teams across the organisation to design compelling programmes, secure significant funding, and ensure excellent stewardship of our funders.

This is an exciting opportunity for an experienced statutory fundraiser who wants to see their work directly enable high-quality, person-centred services for disabled people with complex needs.

Key responsibilities

• Develop and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
• Identify and secure new funding opportunities, including six-figure (and ideally seven-figure) grants.
• Lead the development of high-quality funding bids, working with senior leaders and operational teams to shape strong programme proposals.
• Manage relationships with statutory funders, acting as the main point of contact and overseeing all narrative and financial reporting.
• Take responsibility for statutory income and expenditure budgets, ensuring accurate financial and programme reporting.
• Stay up to date with sector developments to identify emerging opportunities aligned with Sense’s strategy.
• Develop and contribute to partnership and consortia bids with external organisations, academic institutions and service providers.
• Work collaboratively across Fundraising and Marketing and the wider organisation to support shared goals and learning.
• Ensure compliance with GDPR, the Chartered Institute of Fundraising Code of Practice and all relevant policies and procedures.

Some travel will be required to visit Sense services across England, Wales and Northern Ireland.

About you

You’ll be an experienced statutory fundraiser with a strong track record of securing significant funding and managing funder relationships. You’ll be confident working with senior stakeholders, comfortable with financial and impact reporting, and motivated by the opportunity to make a meaningful difference.

You’ll bring:

• Proven success securing income from statutory and lottery funders, including six-figure grants (seven-figure desirable).
• Experience developing funding proposals aligned to organisational strategy, including monitoring and evaluation frameworks.
• Strong experience managing relationships with government and public sector funders.
• Confidence in budget setting, financial reporting and income/expenditure management.
• Excellent written and verbal communication skills, including bid and report writing.
• Strong planning, organisational and stakeholder-management skills.
• A collaborative approach and the confidence to influence senior colleagues.

Desirable experience includes:

• Working with consortia or acting as a lead grant holder.
• Knowledge of tendering, contracting or unit-pricing models.
• Experience using CRM systems, ideally Microsoft Dynamics.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior digital marketing officer – email to deliver high performing email campaigns and automations to support the charity’s activity. You’ll work autonomously and collaboratively with all teams across Breast Cancer Now to deliver and improve our email marketing.

You’ll be working to optimise engagement of our communications, as well as the supporter experience of those receiving them.

Line managing the email digital marketing coordinator – email, you’ll support their development and maintain positive close working relationships across the charity.

About you

You’ll have a high level of email experience and technical knowledge of relevant email platforms (ideally Adestra) and delivering complex email campaigns and projects.

You’ll be passionate about delivering the best email experience and engagement and understand best practices and the importance of data and testing.

You’ll be well organised and have strong prioritisation and attention to detail skills, working across the organisation on a diverse range of email campaigns, advising on best practice.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office.  Our hybrid working model allows you to work up to 2 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  Wednesday 25 February 2026 9am

Interview date  11, 12 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.